Bissell Floor Cleaner Manual

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    2 Thank You

    USER'S GUIDE8920, 8930, 8960, 9200,

    9300, 9400 SERIES

    Safety Instructions

    Product View

    Assembly

    Operations

    Maintenance and Care

    Troubleshooting

    Product Registration

    Replacement Parts

    Consumer Services

    3

    4-5

    6

    7-16

    17-19

    20

    24

    21

    24

    Accessories

    Warranty

    22

    23

    Earn BISSELL Rewards!Register your

    product today!See details on

    back page

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    Thanks for buying a BISSELL Deep Cleaner

    Were glad you purchased a BISSELL deep cleaner. Everything we

    know about floor care went into the design and construction of this

    complete, high-tech home cleaning system.

    Your BISSELL deep cleaner is well made, and we back it with a limited

    one year warranty. We also stand behind it with a knowledgeable,

    dedicated Consumer Services department, so, should you ever have a

    problem, youll receive fast, considerate assistance.

    My great-grandfather invented the floor sweeper in 1876. Today,

    BISSELL is a global leader in the design, manufacture, and

    service of high quality homecare products like your deep cleaner.

    Thanks again, from allof us at BISSELL.

    Mark J. BissellChairman, President & CEO

    2

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    IMPORTANT SAFETY INSTRUCTIONS

    3

    When using an electrical , r rv, w:

    Read all instRuctions befoRe using

    youR deep cleaneR.

    WARNING:To reduce the risk of fire,electric shock, or injury:Do not immerse.

    Use only on dry surfaces or surfaces moistened by the cleaningprocess.

    Always connect to a properly grounded outlet.See Grounding Instructions.Unplug from outlet when not in use and before conducting

    maintenance or troubleshooting.Do not leave machine when it is plugged in.Do not service machine when it is plugged in.Do not use with damaged cord or plug.If appliance is not working as it should, has been dropped,

    damaged, left outdoors, or dropped into water, have it repaired atan authorized Service Center.

    Use indoors only.

    Do not pull or carry by cord, use cord as a handle, close door oncord, pull cord around sharp corners or edges, run appliance overcord, or expose cord to heated surfaces.

    Unplug by grasping the plug, not the cord.Do not handle plug or appliance with wet hands.Do not put any object into appliance openings, use with blocked opening, or

    restrict air flow.Do not expose hair, loose clothing, fingers or body parts to

    openings or moving parts.Do not pick up hot or burning objects.

    Do not pick up flammable or combustible materials (lighter fluid, gaso-line, kerosene, etc.) or use in the presence of explosive liquids or vapor.Do not use appliance in an enclosed space filled with vapors

    given off by oil base paint, paint thinner, some moth proofingsubstances, flammable dust, or other explosive or toxic vapors.

    Do not pick up toxic material (chlorine bleach, ammonia, draincleaner, gasoline, etc.).

    Do not modify the 3-prong grounded plug.Do not allow to be used as a toy.Do not use for any purpose other than described in this Users Guide.Do not unplug by pulling on the cord.Use only manufacturers recommended attachments.Use only cleaning products formulated by BISSELL for use in this

    appliance to prevent internal component damage. See the cleaningfluid section of this guide.

    Keep openings free of dust, lint, hair, etc.Do not point attachment nozzle at people or animalsKeep appliance on a level surface.Turn off all controls before unplugging.Unplug before attaching the TurboBrush.

    Be extra careful when cleaning stairs.Close attention is necessary when used by or near children.Always install float before any wet pick up operation.

    SAVE THESEINSTRUCTIONS.

    this model is foR household useonly.

    GROUNDINGINSTRUCTIONSt r wr . i r rk w, rrv rr r rr, r rk r k. t r r - q-r -r r . i rr r rw r.

    WARNING:

    irr q-

    r r r rk r k. ck w qr r rv r rr rr r.do not modify the plug. i w , v rr q r. t r - 120-v r, r k k

    rw v. mk r v- r .n r w .

    GroundedOutlets

    Grounding Pin

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    4

    Extra LongPower Cord

    HeatIndicator Light

    Easy CarryHandle

    Tank CarryHandle

    Upper Handle

    ReadyToolsDial

    Flex Hose

    Heater Switch

    Easy To RemoveNozzle

    Edge SweepBrushes

    Lower Base

    2-in-1Water Tank

    Product view

    Spray Trigger

    Power Switch

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    Upper HoseRack

    Crevice ToolHolder (select models only)

    Hose secureLatch

    Lower HoseRack

    Detent Pedal

    Formula Tank

    Product view

    5

    Cleaning fluid

    K bissell 2X r r wvr r . aw bissell r. n-bissell r w v wrr.

    bissell2X frcfr wsrpr

    bissell2X arcfr

    bissell2X p s orfr wsrpr

    bissell2X nrorfr

    bisselltsprcr

    bissell2X hrfrsfr

    bissell2X lvrefr

    bissell2Xprdcfr wsrpr

    WARNING:t r rk r r k r , bissell r w r.

    Spray Trigger

    Custom Clean Dial

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    Assembly

    6

    YourPROheat 2X comes in three, easyto assemble components:

    Upper Handle

    Lower HandleTool Caddy

    The only thing you will need toassemble your cleaner is a Phillipshead screwdriver.

    1. s r wr .

    2. srw 3 rw rk .

    3. p r rk k

    r , r w rw.4. p wr rk k

    r w .

    5. s .

    6. Wr wr r x .

    7. K x

    r .PROheat 2X assembly is nowcomplete.

    Hose Secure Latch

    1.

    3.

    2.

    4.

    7.

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    7

    Operations

    Special features

    Your BISSELL PROheat 2X deep cleaneris a home cleaning system that usesthe power of heat, brushes and clean-ing formula to get the deep down dirtfor a maximum clean. Not only does itcome with several unique features, it hasbeen designed with you, the customer,in mind.

    Built-in-heater feature

    BISSELL PROheat 2X models all feature apatented built-in heater which will heatthe hot tap water you put in up to 25degrees hotter to safely optimize clean-ing effectiveness. The heater will neverallow the temperature to exceed 190degrees. The heater switch on the frontof the machine controls the heater soyou have the option to turn off the heatif you are cleaning delicate wool or ori-ental rugs.

    2-in-1 water tankOur 2-in-1 water tank full capacity systemis designed with a heavy duty bladderinside for clean water. As you clean, theclean water in the bladder will emptyand mix with the cleaning formula. Dirtywater pulled out of your carpets willcollect around the outside of the bladderso that clean and dirty water are alwayskept separate. This allows the user to only

    carry one tank to and from the sink foremptying and filling.

    Warning:Do not plug in yourcleaner until you havecompletely assembled itper the above instructionsand are amiliar with allinstructions and operat-

    ing procedures.

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    Operations

    8

    ReadyTools dial

    This provides either floor cleaning orabove floor cleaning with the turn of a

    knob. Choose "TOOLS" setting for stairs,upholstery and hard to reach areas and"FLOOR CLEANING" for carpets, arearugs and bare floors.

    Before you clean

    1. Move furniture r r - r r ().

    2. pk r, r, r

    r . i 'r - j r r r w r, prh 2X dcr v rr . i , r k r r r ( 2--1 k) -. W 'r , r rr r r rwr k (

    x r) w wr wrr r r.

    3. p r r v x. i rr r r r x.

    ATTENTION:s brr r v zz w wr.R rk r w rr vr r r-v . p s Rv r 14.

    BRUSH

    SUCT I ON

    1

    START

    HERE

    4

    2

    3

    4

    8

    7

    6

    5

    9

    10

    11

    12

    IT 3

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    9

    Operations

    Before you clean continued

    4. Pretreating ()prr r rv

    v r v r r r rw w.BISSELL Tough Stain PreCleanera. sr bissell t s

    prcr r v r- r, r, r .

    b. aw r r 3 .c. c r, bissell

    pRo 2X r , w r w.

    Carpet cleaning

    1. f 2--1 Wr tk. Rv kr k rr . crr k k k.

    1a. u k r

    k k k.

    1b. Rv k .Note how the lip on the top tankseparates from the groove in thebottom tank. This placement isimportant when putting the tankback together.

    1c. f v r w wr.Do not boil or microwave wateras it can destroy the bladder.

    1d. lv k r, vr k. t r k , r k k rv k.

    1e. f k r r k.Note: Remember to secure the tanklatch in the back and test to makesure it is secure before picking upthe tank.

    1.

    1b.

    1a.

    1c.

    1d. 1e.

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    Operations

    10

    Carpet cleaning continued

    2. Rv r k r k .

    3. f r k r rw r. aw bissell 2X r xz - r r .f w wr WateR foRmula w bissell 2Xcr r. R rk.

    4. s c c d. s

    4 (v r,r , , r wrr).

    5. s Rt d r .

    6. p rr r wr r w on ( i ) -. aw 1 r - r wr- r . t pRo

    2X w wr w rv rr r .

    7. c srk. W r r-r, k w rwr w r k. Caution: Do notoverwet. tk r r vr j r r r. sr r rr r.

    Note: Your machine is equippedwith a circuit breaker that willautomatically shut off the brush ifa large or loose object is caughtin the brush roll. If that happens,be sure to unplug your machine,remove the foreign object, andthen plug the machine back in toreset the circuit breaker.

    R rr k wrwr kwr vr

    r rv rr wr r. R r . c w r rr

    r wr .

    3.

    4.OR

    5.

    6.

    WARNING:t r rk r r k r - , bissell r w r.

    Power Switch Heater Switch

    2.

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    11

    Operations

    Carpet cleaning continued

    8. Rv k r k rr. crr k k kr wr w r wr.

    8a. u k r k k k.

    8b. Rv k .Note how the lip on the top tankseparates from the groove in thebottom tank. This placement isimportant when putting the tankback together.

    8c. l r k; r r wr k r rr rr k.Note: You may notice hair & debrisdeposits on the carpet or in the tankthat were loosened by the cleaningaction. This debris should be picked

    up and thrown away.8d. f v r w

    wr, w r 1r 1 9.Note: Remember to secure thetank latch in the back and testto make sure it is secure beforepicking up the tank. Always checkthe level of cleaning formula inthe formula tank at the same time,and refill as needed.

    9. Wr r (r). R r r r r r r . sw wrr , c c w r -. tk r rwr (w) rk r rr, kwr(w) rk, w rwr kwr (r) rk, r rr.c wr zz r. (s 16 rr r .)

    8.

    8b.

    8a.

    8d.

    8c.

    9.

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    Operations

    12

    Cleaning with attachments

    Your PROheat 2X machine comesequipped with a hose and at leastone attachment for cleaning stairs,upholstery, and more.

    1. Important! i -r, k r .

    a. ck rr r -. W r Ws

    r pRo 2X. i w X r s(w r r ), r dr c o, r

    w . d vv r k. i r-r r , kw r rr r.

    b. ck r r - .

    c. i , k r .cr rr w w.

    d. p v w r r.

    e. pk r, r r r .

    2. fw r 9-10 r 2--1 wr k rk.

    3. s Rt "tools". t w w r r .

    4. s c c r v r,r , , r wr r r.

    5. a .

    6. p r wr w r ( r).

    7. c r rr r r .

    sw v k r vr r. R rr wr. c r, wrk , r r rv. R () .Caution: Do no overwet.

    Adsdfddghgbvh

    cvbbjjknhnbjjkvh

    gcghhjjjhffhlkllgh

    Manufacturers tag

    5.

    WARNING: t r rk jr, xr r w r. mk r r v.

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    13

    Operations

    8. Rv r , rwr. dr r .

    9. i r wr r w r .

    10. br r r r wr rr .

    11. c x r .

    12. e 2--1 wr k r ,w r 11.

    13. Rr Rt r .

    Deep reach tool attachment

    (Select models only)

    1. fw r 9 r 2--1 wr k r k.

    2. fw r 3-6 12 r"c w ".

    3. s r rr r r .

    4. Slowly move the tool back and orthover the soiled surace, keeping the toolin contact with the carpet.

    5. Release trigger and move tool slowlyover the soiled area to suction up waterand dirt.

    6. Continue to clean the area, working insmall sections, until no more dirt can beremoved.

    7. Remove tool rom hose when fnished.Clean under warm water beore storing.

    Cleaning with attachments continued

    10.

    3.

    5.

    7.

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    Operations

    14

    Stain removal

    Do Not Delay! Attending to anaccident soon after it occurs ensuresthe most optimal clean. Leaving itfor an extended period of time maycause it to set and becomepermanent.

    1. b q w r rr w. W r r r- r k wr.

    2. g r - w

    r . d k r r w r r r r.

    3. i r r r, r rv r r wvr - r r .

    4. b r rv r r r. t

    r r r r v. i r, r r r r-.

    5. i brr r, r r vr r. i zz r, r.

    6. u bissell t s prcr,r v vr r. d vrw. W 3-5 . g wrk r w ,, r .

    7. c r FLOORCLEANING, r TOOLS Rt .

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    15

    Operations

    Hard floor cleaning

    (Select models only)

    Your PROheat 2X model may havecome with a hard floor attachmentand 2X Hard Floor Solutions Formula.If not, these products are availablefor purchase by contacting the BISSELLConsumer Services department byphone or at the website. The hard floortool provides effective cleaning for lino-leum, vinyl, and tile floors. Caution: Donot use on unsealed hardwood floors.

    1. V r w r k r r.

    2. mv rr, .

    3. f r k "WateR" w wr. f "foRmula" wbissell 2X hr fr s.

    4. f 2--1 wr k w wr .

    5. a r r - k zz w w k .

    6. s Rt "flooRcleaning" .

    7. s c c noRmal.

    8. p r wrw r ON ( I ).

    9. sw v rwr k vr r r r w r rr.Caution: Do not overwet.

    10. R w r rr r r q-

    r wr.11. aw q r r r.

    12. Rv r r , r rr r.

    13. R r k.

    WARNING:t r rk r, -r k r jr r r rv.

    WARNING:t r rk r r k- w - r r, bissell rr k 203-5642 wbissell hr fr s rbissell 2X hr fr s r w .

    5.

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    Operations

    16

    Machine storage

    Once your cleaning is complete,make sure the 2-in-1 water tank is

    emptied, rinsed out, and dried beforethe next use. The formula tank canremain filled and ready to go.

    Note: Store cleaner in a protected,dry area. Since this product useswater, it must not be stored wherethere is a danger of freezing.Freezing will damage internalcomponents and void the warranty.

    Machine care

    For best results, a few simple steps canassure your machine is well maintainedafter your cleaning is complete.1. f r r

    r .

    a. f 2--1 wr k w wr.

    b. p r rr c c

    r . tr wr r wr .c. R r r

    rr r 15 w krwr kwr r.R rr . R rr 15 . c wr rr r rwr .

    2. tr wr r w off (o).

    u wr wrr. e 2--1 wr k.

    3. R 2--1 wr k, w r wr, k r r v r, r .

    4. t k r r zz r. a, r r r k r . R r

    v k r.

    3 & 4

    WARNING:To reduce the risk of fire,electric shock or injuryunplug from outlet beforeservicing.

    Filter

    Tip:l r r - r r

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    17

    Maintenance and care

    Machine care continued

    5. br 2--1wr k k ,

    rv r r ( ).Rv r r rwrvr . tr -r k w rw. s .

    5a. Rv w r r . R r r wr.Note: Be careful not to drop

    the filter into the sink ordisposal.

    5b. R w r k r r.Note: Make sure the whitefilter is seated properly beforeplacing the red solution filtercap.

    5c. R r r

    r kw .6. K 2--1 wr k

    , rw r zz p rwrvr. t r . t r k r r zz k . sr w

    rw.

    SolutoFlte Cp

    Flte

    5a.

    5b.

    5c.

    6.

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    Maintenance and care

    18

    Machine care continued

    6. t rr w w r

    w, r, r r r, k p rwrvr r . R r .

    7. a r r r r r r rw w. fr r r r, wr 18 & 19 r rv r r r .

    8. t v , rv r r r, r wr. dr r . c wr r .br r, r r wr r r .Rr 13.

    9. ar r r, v rv r zz.

    Occasional replacement of one orboth belts may become necessary.If that is needed, please follow theinstructions below.

    1. tr , r .

    2. Rv 2--1 wr k r k. s .

    3. urw r zz rv .s .

    4. tr .IMPORTANT: cord side down.

    5. Rv r rw- 2 k rw. tk r r rw .

    6. Rv 1 vr rw.

    7. Rv v r .

    8. Rv r .

    9. R r , rvr v.

    3.

    5.4.

    7.

    9.

    6.

    8.

    WARNING:t r rk r, rk, r jr,r wroff rr r rr r r.

    Small belt removal and replacement

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    19

    Maintenance and care

    Brushes can be removed for cleaningor replacement as needed.

    1. fw rv ir 18.

    2. Rv r r r. Be careful not tolose the small washer at eachend of the brush rolls.

    3. p r w r r k r. mk r wr

    rr rr r. b r r r r rr .

    4. R- rr r.

    5. p vr k rr .

    6. p v r rw

    vr rw.7. R- r

    w (2) k rw.

    8. Rr r zz r , r r r w rw.

    i v q r r vr r r r() r r, BISSELL

    Consumer Services.

    2.

    4.

    6.

    8.

    3.

    5.

    7.

    Brush removal and large belt replacement

    WARNING:t r rk r,r k r jr, r r rv.

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    Troubleshooting

    w w w . b i s s e l l . c o m 8 0 0 . 2 3 7 . 7 6 9 1

    20

    Built-in heater ready light does not illuminatePossible causes Remedies

    1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I )

    2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate theheater ready light

    Reduce Spray or No SprayPossible causes Remedies

    1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water

    2. Formula tank may be empty 2. Fill formula tank with BISSELL 2XFormula for cleaning

    3. Tank may not be seated completely 3. Turn power OFF (0). Remove and reseat tank

    4. Pump may have lost prime. 4. Turn power OFF (0) and then back ON (I). Wait one minute,

    then depress trigger

    DirtLifter PowerBrush does not turnPossible causes Remedies

    1. The belt is off or broken 1. Turn power OFF ( O ) and unplug unit from outlet. Followinstructions on page 19

    2. The unit is in the upright position 2. Brushes only rotate when unit is reclined using thedetent pedal

    3. Circuit breaker on machine may have tripped 3. Turn the machine OFF ( O ) and unplug from outlet. Checkto see if foreign object is caught in brush roll. Removeobject. Plug machine in to reset circuit breaker

    Cleaner not picking up solutionPossible causes Remedies

    1. ReadyTools dial may be at wrong setting 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting

    2. Tank may not be seated properly 2. Pick up both the 2-in-1 water tank and formula tank andreseat them so they fit snugly on the unit

    3. Tank may not be assembled properly 3. Check to make sure the "lip" of the nozzle is securelyhooked into the groove on bottom of Tank (see page 9)

    4. Solution or 2-in-1 water tank is empty 4. Check fluid levels in heavy duty bladder and formula tank.5. 2-in-1 water tank has picked up maximum dirty water 5. Empty 2-in-1 water tank. Refill heavy duty bladder with

    and red float door has closed. clean hot tap water and replace.

    6. Red float "door" in the tank may have closed as a result of bumping 6. Turn the machine OFF ( O ), allowing red float door to releasean object or moving machine back and forth too quickly into the open position. Turn unit back ON ( I ) to continue

    cleaning. Be sure your forward and backward strokes are doneat a slower pace.

    Other maintenance or service not included in the manual should beperformed by an authorized service representative.

    Thank you for selecting a BISSELL product.

    Please do not return this product to the store.For any questions or concerns, BISSELL is happy to be of

    service. Contact us directly at 1-800-237-7691.

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    21

    Replacement parts - BISSELL PROheat 2X

    Below please find a list of common replacement parts. While not all of theseparts may have come with your specific machine, all are available to you forpurchase, if desired.

    Item Part No. Part Name

    1 203-6611 tk a () (bk)2 203-6660 tk l (bk)3 203-6618 tk b (bk)4 203-6675 c ir r fr tk5 203-6676 fr tk ( c & ir r fr tk)6 203-6677 c ir r fr tk7 203-7649 fr nzz w e c a8 203-6679 a gk ( Wr fr tk)9 203-6845 f dr

    10 203-6680 tk fr (l sr)11 203-6682 cr Wr (b i)12 203-6685 cr e c w/e br (2 k, rw)13 203-6686 br R 6 rw ( 1 r, x, 2 wv r)14 203-6688 s br b (-r )15 203-6804 lr br b (r )16 203-6689 h sr l17 203-6690 h Rk a (t/b h Rk, srw)

    *Not all parts are included with every model.

    1

    6

    11

    16

    2

    7

    12

    17

    3

    8

    13

    4

    9

    14

    5

    10

    15

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    Accessories - BISSELL PROheat 2X

    22

    Item Part No. Part Name1 203-6651 3 t s t2 203-6652 pwr trbr h t3 203-6653 4 ur t

    4 203-6654 6 sr t5 203-6655 sr crv t6 203-5642 br fr t w r z hr fr s r7 203-7412 d R p t8 62e5-2 2X fr c fr w sr pr 60 z.9 99K5-2 2X p s or fr w sr pr 60 z.

    10 89Q5-2 2X ar c fr 60 z.11 83p3-2 2X nr or fr 60 z.12 34b5-2 2X lvr e fr 60 z.

    13 78h6-3 2X pr d c fr w srpr 48 z.14 26V2 2X sr brz fr 60z.15 56l9 2X hr fr s fr 16 z.16 4001 t s prcr22 z.

    *n r r w vr .

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    6

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    16

    2

    7

    12

    3

    8

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    4

    9

    14

    5

    10

    15

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    w w w. b i s s e l l . c o m 8 0 0 . 2 3 7 . 7 6 9 1

    23

    Warranty - BISSELL PROheat 2X

    t wrr v r, v r r w vr r . i r rr wrr r vq rr w vr, bissell cr srv e-,, r rr r w.

    Limited One Year Warrantysj *eXceptions and eXclusions w, r rbissell hr, i. w rr r r (w w r rr rr), bissell , r r r r rrr, r r v r r.

    s r w "i r bissell r rqr rv".t wrr r r r, r r r rv. twrr r r r, , rr. d r , , , rz rr, r

    r r w r' vr.If your BISSELL product should require service:c bissell cr srv bissell arz srv cr rr.

    i r rr r r r, r v q r wrr, bissell cr srv.

    Website or E-mail:www..

    Or Call:bissell cr srv1-800-237-7691m - fr 8 .. - 10 .. etsr 9 .. - 8 .. et

    Or Write:bissell hr, i.po bx 3606gr R, mi 49501attn: cr srv

    bissell homecaRe, inc. is not liable foR incidental oR conseQuential damagesof any natuRe associated With the use of this pRoduct. bissells liability Will noteXceed the puRchase pRice of the pRoduct.

    Some states do not allow the exclusion or limitation of incidental or consequentialdamages, so the above limitation or exclusion may not apply to you.

    *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTYthis WaRRanty is eXclusiVe and in lieu of any otheR WaRRanties eitheR oRal oRWRitten. any implied WaRRanties Which may aRise by opeRation of laW, includingthe implied WaRRanties of meRchantability and fitness foR a paRticulaR puRpose,

    aRe limited to the one yeaR duRation fRom the date of puRchase as descRibedaboVe.

    s w w wrr v .

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    Rr qk, r vr r r.y rv:

    BISSELL Rewards Pointsa r r r r r.

    Faster Services r r w v wq rr r r.

    Product Support Reminders and AlertsW w r r rr r.

    Special Promotions

    o: Rr r rv r, , r!Visit www.bissell.com/registration now!

    Don't forget to register your product!

    2011 bissell hr, igr R, ma r rrv. pr cpr nr 120-4303Rv 2/11V r w :

    For information about repairs or replacement parts, or questions about your warranty, call:

    BISSELL Consumer Services1-800-237-7691Monday - Friday 8 a.m. 10 p.m. ETSaturday 9 a.m. 8 p.m. ETOr write:BISSELL Homecare, Inc.PO Box 3606Grand Rapids MI 49501

    ATTN: Consumer Services

    Or visit the BISSELL website -www.bissell.com

    When contacting BISSELL, have model number of cleaner available.Please record your Model Number: ___________________Please record your Purchase Date: ___________________

    NOTE: Please keep your original sales receipt. It

    provides proof of purchase date in the event of awarranty claim. See Warranty on page 23 for details.

    BISSELL consumer services