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Christina Kwok, Owner
Cross-Cultural Synergies
CH-5432 Neuenhof, Switzerland
Mobile + 41 79 308 4235 Telephone + 41 56 406 1803
www.cross-culturalsynergies.com
___________________________________________________________________________________ Designing and delivering training programmes in areas of global teamwork & leadership, international project
management, cultural intelligence and global diversity, Christina helps clients better leverage cultural diversity to
accelerate performance, generate innovation and increase employee engagement.
Recent projects:
Coached a senior manager who led product development teams across the US, UK
and Asia Pacific to overcome problems of hierarchy with Chinese team members, and
motivate them to take personal initiative at problem-solving and contributing
alternate points of view during conference calls.
“Case studies are a good way to build on existing knowledge and highlight gaps to discuss ……….. with a
trainer like Christina, who has first-hand knowledge of the target culture. Managing virtual teams at a
distance requires additional attention to information flows”.
M. Ballinger, Chief Operating Officer, Chief of Staff for Finance IT
Led workshops on the impact of cultural diversity to help employees develop better
communication skills to work effectively with highly caste-conscious and high-context
Indian software consultants at an international level.
“Helpful insights about avoiding cultural ‘faux pas’ and stereotyping. Heightened
awareness that differing communication styles can interfere with building team trust”.
Serge Rawyler, Demand Manager Agents; Roger Zweifel, Supplier Manager
Conducted a seminar to inspire potential managers in youth organizations about
leadership skills across cultures: raised awareness of individualist-collectivist
tendencies and task/relationship focus which impact how work gets done and
decision-making in the workplace.
“It’s important not to jump to conclusions about people when faced with unfamiliar intercultural situations.
One needs to keep an open mind and ask questions. Conflict situations cannot be resolved by email alone.
Learning points are equally relevant when working within the multicultural Swiss context”.
Niklaus Stocker, Aircraft Engineer, RUAG Aviation
Qualifications and accreditations
MS in Earth Sciences, University of Southern California, USA
MBA in International Management, European University, Geneva, Switzerland
Certifications:
Developing People Internationally (DPI), leading across cultures, York Associates, UK
Team Management Profile (TMP), creating balanced teams, TMSDI, York, UK
Certificate in Intercultural Training, LTS Training & Consulting, Bath, UK
