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Beyond the Logo: Building Real Partnerships to Grow Non-Dues Revenue March 19, 2019 Bruce Rosenthal, Strategic Advisor and Consultant, Bruce Rosenthal Associates, LLC Kate McNulty, Director of Business Development, American Network of Community Options and Resources (ANCOR) Copyright 2019 Bruce Rosenthal Associates, LLC

Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

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Page 1: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Beyond the Logo: Building Real Partnerships to Grow Non-Dues Revenue

March 19, 2019

Bruce Rosenthal, Strategic Advisor and Consultant, Bruce Rosenthal Associates, LLC

Kate McNulty, Director of Business Development, American Network of Community Options and Resources (ANCOR)

Copyright 2019 Bruce Rosenthal Associates, LLC

Page 2: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Who We Are

Supporters of association entrepreneurship.Evangelists for successful corporate partnerships.• Bruce Rosenthal: Experience helping associations

increase revenue and member value with corporate partnership programs.

• Kate McNulty: Experience as an association director of business development and as a corporate partner.

Page 3: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

What We’re Talking About Today• Beyond the logo!• Current trends

• Business decisions/ROI

• Achieving alignment

• Program components

• 5 additional tips

• 10-point assessment

• Q&A / discussion

Page 4: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Current Trends

Page 5: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

It’s all about Business Decisions

• Associations are making business decisions

• Members are making business decisions

• Corporate partners are making business decisions

Page 6: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

The Great Big ROI Disconnect

Most Associations are Selling

Companiesare Buying

VisibilityAwareness

AttitudeBehavior/

Engagement

Page 7: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Achieving Alignment

Page 8: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Align Your Association and Each Company

Your Association• Mission• Member needs• Visibility needs

Each Company• Goals for biz dev,

branding, knowledge leadership

Align!

Page 9: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

The Objective is ROI

• It’s not philanthropy

• There’s plenty of competition for your association’s corporate program.

• Companies have choices.

Page 10: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Determine Each Company’s Business Goals

• The beauty of asking

• Probe each company’s:

o marketing goals

o marketing tactics

o ROI measurement

o criteria for success

Page 11: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Package Benefits as ROI Solutions

• Key areas of interest to corporate partners:o Business developmento Brand differentiationo Thought leadership

• Customize for eachcorporate partner

Page 12: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Negotiating the Win-Win

• Finding the win-win

• Getting to “yes”

Page 13: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Components of a Strong Corporate Partnership Program

Page 14: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Components of a Strong Program

• Strategy

• Business plan

• Resource allocation

• Culture change

Page 15: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Strategy

• Leadership

• The challenge

• Goals

• Guidelines

Page 16: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Business Plan

• Tactics

• Methods

• Road map

• Measurement

Page 17: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Resource Allocation

• Staff – dedicated

• Staff – other

• Expense budget

Page 18: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Culture Change

• Roles for CEO/ED

• Roles for board

• Roles for staff

• Celebrate success

Page 19: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

5 More Tips for Successful Corporate Partnership

Programs

Page 20: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

How to Maintain Connections

Key contact leaves / company merges• Plan ahead• Senior executive contacts

• Rebuild the relationship• Move on

Page 21: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Are In-Kind Partnerships a Good Idea?

Three success strategies• Services that are needed• Market price

• Operational services

Page 22: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Make Your Corporate Program Appealing

Four ways = T.E.A.M• Think tank• Expertise

• Audience• Member demographics

Page 23: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Innovative Ways to Partner with Companies

• Research• Guidebooks• Guidance on regulatory compliance

• Career guides• “How to” guide for members• Anything members need!

Page 24: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

The Way to Set Corporate Partner Fees

• Do NOT set fees based on actual cost.

• Do NOT set fees to meet a revenue gap.

• Do NOT set the same fee for every company in a category.

Page 25: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Corporate Relations Program Assessment

Page 26: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

The Importance of Program Review

• The need for program review to keep up with changes

• Internally: Associations need more revenue and content

• Externally: Corporate partners’ needs and priorities are changing

Page 27: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

You Might have an Outdated Program if ...

1. Program hasn’t been evaluated

2. Board and staff aren’t on board

3. “Heavy metal” categories

4. “Chinese Menu” of benefits

5. Benefits are “logo”, ”visibility”, “recognition”

Page 28: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

You Might have an Outdated Program If ...

(continued)

6. Sales pitch is “We need your support”

7. Prospectus sent èn masse

8. Association competes with itself

9. Treat sponsors/partners like an ATM

10. Don’t know partners’ business goals

Page 29: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Paradigm Shift

What is a paradigm shift?The future is not an extension of the past.The paradigm shift:

• from transactional corporate sponsorships• to transformational corporate partnerships

Page 30: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Case Study: Assessment and Progress

ANCOR (mid-sized assn.) case study about:

• Decision to revamp the program

• Commitment of CEO, Board, staff

• 6-month review process

• Hiring new staff director

• Implementation process

Page 31: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

To Create a Corporate Partner Program

• Assess your current program

• Be entrepreneurial

• Incremental change

• Scale based on your organization’s capacity

• Have a plan

Page 32: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Partnership Professionals Network

• Networking and education about sponsorships/partnerships• Idea Exchanges• Training Workshops in Washington, DC and Chicagoland • Meeting/Workshop announcements and notes:

www.brucerosenthal.associates/ppn

Page 33: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Wrap-up and Discussion

Page 34: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Contact Information

Bruce RosenthalPrincipal

Bruce Rosenthal Associates, LLC

301-922-6179

[email protected]

www.brucerosenthal.associates

Kate McNultyDirector of Business Development

ANCOR

[email protected]

www.ancor.org

Page 35: Beyond the Logo: Building Real Partnerships to Grow Non ... · •Corporate partners are making business decisions. The Great Big ROI Disconnect Most Associations are Selling Companies

Conversation? Questions?