The Public Sector Potential

Top takeaways from the sessions at the SAPPHIRE NOW conference

Keep the Conversation Going

It’s essential for public sector organizations to make the most of their resources. As we heard at this year’s SAPPHIRE NOW conference, a streamlined, structured plan is critical to ensuring these organizations’ mandates are fulfilled and citizens’ lives are improved.

Here are some highlights.

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Army Strong with SAP To ensure the Army’s business operations were at their highest performance level, solution architects implemented in-memory intelligence into its systems. As a result, the Army has been able to achieve:

• ECC transaction acceleration• Logical data warehouse and real-time

operational analytics• Accelerated data warehouse• Self-service data exploration

Accelerated data warehouse and real-time operational analytics made possible.

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Real-Time Insight and Foresight

Integration of repairs and forecasts is at the heart of the U.S. Army’s demand planning process. One of the largest deployments of the SAP Supply Chain Management (SCM) application globally, the Army’s Logistics Modernization Program lets it service war fighters quickly and cost-effectively.

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Key Learnings

Key lessons the U.S. Army learned when implementing new solutions:

• A single enterprise architecture maximizes common processes and provides visibility in supply chain and financial analysis

• Never underestimate the amount of organizational resistance

• Align the organization, jobs, and incentives to the newly designed process and metrics

• Invest significantly in data quality• Establish a strong governance structure• Approach the program as a business initiative• Use proof-of-value engagements to solve

business problems and to evaluate/exploit new technology

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From Food to Fork

Multiple federal agencies within the U.S. Department of Agriculture (USDA) administer domestic and international food and nutrition programs. To ensure all needs are met, the USDA implemented a Web-based SCM system (WBSCM) built on software from SAP.

WBSCM supports more than 8,300 registered users – 95% of whom are external to the federal government. The easy-to-use interface supports users’ ability to monitor, plan, and manage their own food commodity deliveries and inventory.

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CDC Stays on Track

The Centers for Disease Control and Prevention (CDC) operates the largest and most complex vaccine supply chain in the United States. Built on software from SAP, its Vaccine Tracking System (VTrckS) connects all of the components of its complex supply chain for the Vaccines for Children program and provides standardization and automation to drive efficiencies.

The CDC’s Vaccine Tracking System (VTrckS) is built on SAP.

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Three Rs Needed for Deployment

Deploying SCM software requires the three Rs: Having the right people at the right place at the right time.

• Engaging the right stakeholders throughout the project lifecycle, particularly the development phase

• Identifying technology infrastructure requirements upfront to exchange business transaction data to internal and external stakeholders

• Changing the labels in the user interface resulting in overall better end-use experience and adoption

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New Zealand’s Largest Merger

On a quest to become the most livable city in the world, Auckland, New Zealand’s largest and fastest growing city, had to put in place a platform from SAP to service its 8,000 staff. Consolidating its eight legacy systems into one group entity, the Auckland Council was able to provide a platform for consistent and citizen-friendly entry into the council’s services and reduce its duplication of services and costs to citizens, improve decision making, and enable greater engagement

8 legacy systems

1 group entity

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Learn More

Hear more of the keynotes, sessions, and interviews from the SAPPHIRE NOW conference that cover today’s technology topics.

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