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Leading for The Long Run Through the Pandemic The 3 Imperatives for Becoming A Great Leader PRESENTED BY Linda A. Hill Wallace Brett Donham Professor of Business Administration Faculty Chair, Leadership Initiative Harvard Business School

BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

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Page 1: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

Leading for The Long

Run Through the

PandemicThe 3 Imperatives for

Becoming A Great Leader

PRESENTED BY Linda A. HillWallace Brett DonhamProfessor of Business AdministrationFaculty Chair, Leadership InitiativeHarvard Business School

Page 2: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

2

Confidential and for internal-use only.

During Today’s Session

• All attendees will be in listen-only mode

• Technical issues? Log out and log back in.

• Session is being recorded

• Questions should be submitted using the Q&A panel

• Please complete the survey that will pop up at the end of the webinar

If you experience any technical difficulties in today’s session, please send a

note through the Q&A panel.

Page 3: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

3

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

3

WHERE CAN YOU DISCOVER

somethingnew?

3

Page 4: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

4

Your critical business problems

All levels of the organization

Multiple learning formats

Global reach

Learning for the enterprise.Your critical challenges. One Harvard experience.

Page 5: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

© 2020 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

5

Innovation shapes our future

LEARNINGEXPERIENCES

AI Coaching

New Audio Formats

AR/VR

Predictive Learning

Adaptive Learning

Text Messaging

Shorter BurstLearning

Peer to Peer

Page 6: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

6

Linda A. HillWallace Brett Donham

Professor of Business Administration

Faculty Chair, Leadership Initiative

Harvard Business School

Author, Being the Boss:

The 3 Imperatives for

Becoming a Great

Leader, and Collective

Genius: The Art and

Practice of Leading

Innovation

Introduction

Page 7: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

R A K E S H M . S U R I M D

@ Linda Hill & Paradox Strategies

Chief Executive OfficerChief of Thoracic & Cardiovascular Surgery

Cleveland Clinic Abu Dhabi

Page 8: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

T H E T H R E E I M P E R AT I V E S : H O W A R E Y O U S P E N D I N G Y O U R T I M E ?

Managing Yourself

@ Linda Hill & Paradox Strategies

Page 9: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

M A N A G I N G YO U RS E L F

• Are you creating a sense of mutual trust and caring?

• Do you have a sounding board, sparring partner or personal board of directors?

• Have you done succession planning?

• Do you need coaching on how to lead virtually?

• Are you taking care of yourself?

@ Linda Hill & Paradox Strategies

Page 10: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

M I C H A E L KU P H D

@ Linda Hill & Paradox Strategies

Vice PresidentGlobal Clinical Supply

Pfizer, Inc.

Page 11: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

@ Linda Hill &

Page 12: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

P E R FO R M A N C E & O P P O RT U N I T Y G A P S

Where we are now

PERFORMANCE GAP

Source: Adapted from Tushman & O’Rielly

We could

OPPORTUNITY GAP

Value creator Game changer

Where we are now

@ Linda Hill & Paradox Strategies

We should

Page 13: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

W I L L I N G : C O M M U N I T Y

The Values:-Bold Ambition-Collaboration-Responsibility-Learning

The Rules of Engagement:-Respect -Trust-Influence-See the whole-Question everything-Be data-driven

Source: Collective Genius, Hill, Brandeau, Truelove, Lineback

@ Linda Hill & Paradox Strategies

Page 14: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

A B L E : C A PA B I L I T I E S

Creative Abrasion:The ability to generate marketplace of ideas through discourse and debate

Creative Agility:The ability to test and experiment through quick pursuit, reflection, and adjustment

Creative Resolution:The ability to make integrative decisions that combine disparate or even opposing ideasSource: Collective Genius, Hill, Brandeau, Truelove, Lineback

@ Linda Hill & Paradox Strategies

Page 15: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

M A N A G I N G YO U R T E A M :

B U I L D F O R A G I L I T Y & R E S I L I E N C E

• How will you make decisions and act with velocity (purpose + speed)?

– Affirm a sense of shared purpose

– Develop a new operating model & cadence

• How will you delegate authority?

– Next Normal Task Force

• How will you gather intelligence?

• How will you help your team cope with continuous change?

– How will you communicate (what, why & how)?

• How will you measure progress?

• How will you prepare for the next normal?

• Have you developed rules of engagement for working virtually?

@ Linda Hill & Paradox Strategies

Page 16: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

N D I D I N W U N E L I

@ Linda Hill & Paradox Strategies

Co-FounderACCE Foods

Co-Founder/Managing DirectorSahel Consulting Agriculture & Nutrition

Page 17: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

B U I L D O U T T H E EC O S Y S T E M

@ Linda Hill & Paradox Strategies

Present

Future

Source: Adapted from M. Arena and M. Uhl-Bien

Page 18: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

@ Linda Hill & Paradox Strategies

Page 19: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

M A N A G I N G YO U R N E T W O R K :

S Y S T E M I C S O LU T I O N S

• Who are your key internal & external stakeholders?

– Are you aligned around purpose & priorities?

– Cultivate & monitor relationships

• What can you do to proactively build out & support your ecosystem?

• Do you need to coordinate with your “traditional competitors?”

• How are you serving your community?

@ Linda Hill & Paradox Strategies

Page 20: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

N E X T N O R M A L

• What have you discovered about your leadership?

• What have you discovered about your leadership team?

• What have you discovered about your culture & capabilities?

• Have you unleashed nascent leadership?

• Do you have trusting relationships with key stakeholders in your ecosystem?

• Do you have the right people on your “Next Normal Task Force?”

– Diversity of thought, including those not blinded by legacy or historical thinking

– Thinking about “shoulds” and “coulds”

• How can you accelerate digital transformation?

• What are you doing to make sure you stay agile & resilient?

@ Linda Hill & Paradox Strategies

Page 21: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

C L A R I T Y W H E N E V E R P O S S I B L E

• Are you united around an explicit common purpose?

• Have you defined & communicated (new) goals and plans based on your purpose?

• Are you all clear about: roles, responsibilities, decision-making rights, accountabilities and work processes?

• Have you agreed on interim metrics for measuring progress in the short-run and the long-run? Have you agreed on how you will measure success?

@ Linda Hill & Paradox Strategies

Page 22: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

T H E T H R E E I M P E R AT I V E S : H O W A R E Y O U S P E N D I N G Y O U R T I M E ?

Managing Yourself

@ Linda Hill & Paradox Strategies

Page 23: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

23

Linda A. HillWallace Brett Donham

Professor of Business Administration

Faculty Chair, Leadership Initiative

Harvard Business School

Questions

Author, Being the Boss:

The 3 Imperatives for

Becoming a Great

Leader, and Collective

Genius: The Art and

Practice of Leading

Innovation

Page 24: BEING THE BOSS · Cleveland Clinic Abu Dhabi. THE THREE IMPERATIVES: HOW ARE YOU SPENDING YOUR TIME? Managing Yourself @ Linda Hill & Paradox Strategies. MANAGING YOURSELF •Are

harvardbusiness.org

@HBPCorpLearning

Harvard Business Publishing

Corporate Learning

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Thank you!