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Become a Person of InfluenceWith Jo Miller
Copyright 2015, Women’s Leadership Coaching, Inc.
Heather Lehmer
Middle Market Commercial Underwriting Manager
Nationwide Insurance
Copyright 2015, Women’s Leadership Coaching, Inc.
Jo Miller
• Founding Editor of BeLeaderly.com and CEO of Women’s Leadership Coaching, Inc.
• Helps emerging women leaders create a roadmap for their career advancement.
• Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for conferences, professional associations, and corporate employee initiatives.
• A leading authority on leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200.
Copyright 2015, Women’s Leadership Coaching, Inc.
I have some unique
koalafications
Copyright 2015, Women’s Leadership Coaching, Inc.
Are you the best kept secretin the industry?
INFLUENCE
“In my company, influencing skills are the single most
important success factor after knowing your job.”
JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker
Copyright 2015, Women’s Leadership Coaching, Inc.
Are influence and power good or bad?
Copyright 2015, Women’s Leadership Coaching, Inc.
Are influence and power good or bad?
Copyright 2015, Women’s Leadership Coaching, Inc.
Are influence and power good or bad?
Copyright 2015, Women’s Leadership Coaching, Inc.
Try to influence a situation
Become a person of influence
Copyright 2015, Women’s Leadership Coaching, Inc.
The Fundamental Truth about Influencing…
Copyright 2015, Women’s Leadership Coaching, Inc.
Dog Psychology Center
Copyright 2015, Women’s Leadership Coaching, Inc.
The Fundamental Truth about Influencing…
Our behavior teaches
people how to treat us.
“You can influence others in every conversation you have.
In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors
and subordinates.”
Laurie Oare, Division President
U.S. Foodservice
Copyright 2015, Women’s Leadership Coaching, Inc.
Characteristics of arole model of influence
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Positional Influence
The influence inherent in your job title and role.
Copyright 2015, Women’s Leadership Coaching, Inc.
Building positional influence
• You have an important job – people need to know!
• Seize all opportunities to educate others about your role, and how you can help.
• Create your 30-second commercial.
Copyright 2015, Women’s Leadership Coaching, Inc.
30-second commercial
1) Name2) Job title3) I am responsible for a, b, c.4) Come directly to me when you need x, y, z.
“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and
people get it done.
I hate to bust your bubble.”
Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott
This presentation is available at BeLeaderly.com/nationwide
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Expertise Influence
The influence that comes from your background, qualifications, experience and accomplishments.
“It’s not what you know and it’s not who you
know.
It’s who knows what you know.”
Nora Denzel, Interim CEO, Outerwall
Copyright 2015, Women’s Leadership Coaching, Inc.
Make your expertise visible
Early career• Work less!• Promote your accomplishments
Mid-level• Volunteer for high-profile assignments• Lead committees and task forces
Senior-level• Build your “brand” as an industry leader• Speak on panels, at conferences, and in
the media
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Resources Influence
Negotiating the resources you need to do your job well.
Copyright 2015, Women’s Leadership Coaching, Inc.
Build your resources influence
Early Career• Become a good negotiator• Learn to manage without authority and
manage up
Mid-level• Suggest special projects as developmental
opportunities for others• Understand how finances and budgets work
Senior-level• Be a mentor, sponsor, and talent scout
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Informational Influence
Having a finger on the pulse of what is going on in your organization, industry, and profession.
Copyright 2015, Women’s Leadership Coaching, Inc.
Be an informational powerhouse
• Have some go-to sources of information.• Pay attention to new projects, opportunities,
re-orgs, personnel changes, resource allocations, budgets, technology, innovations, market intelligence, legislation, etc.
• Network with other “informational powerhouses”.
• Filter useful information from gossip or noise.
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Direct Influence
Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization.
(The 1% rule)
Copyright 2015, Women’s Leadership Coaching, Inc.
Effective use of direct influence
• Be firm, fair and professional• Be direct and concise while delivering
tough news• Explain what was unacceptable and why• Share your vision of their future potential
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Relationships Influence
The influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.
Copyright 2015, Women’s Leadership Coaching, Inc.
The most important asset you will build in your career:
Your Network
(Your Sphere of Influence)
Copyright 2015, Women’s Leadership Coaching, Inc.
Increase your relationships influence
• Think strategically about who to include in your network.
• Build a supportive network of collaborators, influencers and advocates.
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
Copyright 2015, Women’s Leadership Coaching, Inc.
Self-evaluation
• What are your strong sources of influence?
• Which do you want to strengthen? How?
Copyright 2015, Women’s Leadership Coaching, Inc.
6. Positional
5. Expertise
4. Resources
3. Informational
2. Direct
1. Relationship
s
6 Sources of Influence
This presentation is available at BeLeaderly.com/nationwide
Copyright 2015, Women’s Leadership Coaching, Inc.
“It’s not enough to have a bright idea.
I have seen too many projects led by great, passionate people fail because
they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire
human fabric.”
Sophie Vandebroek, CTO, Xerox