BASELINE POLICIES & PROCEDURES

for Instructors

Developed by:

Benita Williams - Director of Education, Summerlin Campus

Julie Sanders - Instructor, Denver Campus

Objectives

At the end of this session you will have a

baseline understanding of:

• How to respond to incidents

• How Student Conduct and Grievances

are addressed

• The FERPA regulation

• The Lincoln Code of Ethics

• Your role in maintaining a positive and

safe work and learning environment

Note to Viewer:

This LEAP module covers important information and practices that will become relevant on a day to day basis throughout your first year and beyond.

Please take out a notepad and pen to make notes throughout the session. Use the pause button where necessary to allow time for digesting the details.

Be certain to note the ASSIGNMENTS, RECOMMENDED READINGS, and “DEMO THIS” style activities to review with your mentor upon completion of this module.

Thank you for taking the time to view this session. We wish you a successful First Year Experience!

ANY … INJURY

ILLNESS

SAFETY CONCERN

DISRUPTIVE BEHAVIOR

What is an “incident”?

Incident Reporting:

Any illness, injury, safety

concern, or disruptive behavior

(regardless of reason) must be

reported to school management

immediately.

Your Education Department

management has procedures to

follow in these cases and can

help you respond to the matter

at hand.

In the case of illness/injury:

the student may be dismissed and encouraged to see their primary care physician.

Or

the student may be sent to the Emergency Room of a facility nearby (Lincoln students and staff do not drive ill or injured individuals to the ER).

Or

911 may be called if deemed necessary

Re-admission to class may require a release from the appropriate medical professional

Note: Any contact, or suspected

contact with blood or any

bodily fluid must be reported

to school personnel

immediately.

Where can you find your campus Student Conduct policy?

Campus Catalog

Steps for responding to Student Conduct:

Minor and First - verbal from Instructor privately

Minor and Repeat – written advisory from instructor privately

Continued Repeat of Minor – discuss with your campus supervisor.

Major - the Instructor and/or Education Supervisor will complete an Incident Report and the Education Management team will initiate an investigation.

Student Conduct

• Assignment: Obtain and Review a copy of your campus catalog and student handbook. Your campus policies on student conduct are clearly detailed in these documents.

• Students are required to comply with these policies.

• Failure to adhere to and observe school regulations and policy have reasonable and specific consequences.

• Instructors and staff are responsible for ensuring consistent adherence to campus policy through verbal and written advisement.

Standard Student Grievance Procedure:

Educate your students on campus procedures:

1. A student should 1st try to resolve the difference with their instructor directly

2. If a solution cannot be obtained, the student can request a meeting with the Education Supervisor or the Director of Education.

3. For Non-academic issues – we walk the student to the campus personnel who can best address the matter.

4. When all staff, faculty and management have exhausted all efforts and resources the Executive Director is approached and the home office education personnel and/or the advising compliance department may possibly be consulted. (Note: the campus E.D. would have been in the know prior to this stage).

5. If the campus cannot adequately address the complaint or concern the student may consider contacting: Lincoln Educational Services Problem Resolution Hotline 1-800-806-1921

Conflicts are best resolved when people utilize basic communication skills, common sense, and discretion.

How should cyberbullying be addressed?

1) Our “No Harassment Policy” is introduced in student orientation. Cyberbullying is addressed in this document.

2) Any behavior that negatively impacts our campus learning environment , Lincoln’s good name, or the rights of others is our responsibility to address. 3) Allow your supervisor to assist you in this area.

What is FERPA?

A Department of Education Regulation FERPA = Family Educational Rights and Privacy Act

Intro to FERPA: Family Educational Rights and Privacy Act

“Once a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an "eligible student," and all rights formerly given to parents under FERPA transfer to the student. The eligible student has the right to have access to his or her education records, the right to seek to have the records amended, the right to have control over the disclosure of personally identifiable information from the records (except in certain circumstances specified in the FERPA regulations, some of which are discussed below), and the right to file a complaint with the Department. The term "education records" is defined as those records that contain information directly related to a student and which are maintained by an educational agency or institution or by a party acting for the agency or institution. FERPA generally prohibits the improper disclosure of personally identifiable information derived from education records …” US Department of Education, http://ed.gov/policy/gen/guid/fpco/ferpa/students.html

More on FERPA …

Assignment:

Go to (click link or copy link into your browser):

http://www.youtube.com/watch?v=WFO2mX4KLSs

•What is private student information?

•Grades, SSN, academic progress, attendance, any personal identifiers, financials

•Who has the right to this private student information?

•Only the student!

•Who else can I share private student information with?

•Only those individuals that are listed on the student’s FERPA release form . SEE YOUR CAMPUS REGISTRAR or SUPERVISOR for this detail.

For a briefing on FERPA there are many videos provided online. The video recommended here is short, clear, and is available for our viewing through Creative Commons.

Please Note: the video presenter does not work for Lincoln and Lincoln does NOT maintain paper copy rosters for attendance keeping.

Code of Ethics

• Lincoln Educational Services employees shall conduct business in a manner that will reflect favorably at all times on the Company, the individual School Campus, and their good name, goodwill and reputation.

• Lincoln Educational Services employees shall at all times reflect the highest credit upon themselves, the School, the Company and the field of proprietary vocational technical training, and shall always strive to enhance the reputation of their profession through their conduct as employees of Lincoln Educational Services Corporation.

• The Code of Ethics document continues … detailing specifics applicable to all LESC instructors and staff to ensure a compliant, professional, and positive learning and working school environment for all.

• ASSIGNMENT: Obtain, review, sign and submit the Code of Ethics form to your manager. Go to the intranet>departments > education > Education Leadership Manual> Code of Ethics

Recommended Readings: To Continue your Growth …

Learn more on FERPA by Going to: http://ed.gov/policy/gen/guid/fpco/ferpa/students.html

To review your campus specific documents Go to: www.lincolnedu.com/studentinfo including:

Academic Integrity

Computer/Internet Use

No Harassment

… etc.

Obtain a copy of and read your: campus catalog

student handbook.

“Demo This” style activities…

Schedule time with your mentor to perform the following:

• Submit a signed Code of Ethics

form to your mentor

• Discuss the FERPA regulation and

Incident Reporting

• Define MINOR vs. MAJOR student

conduct behaviors using the most

common examples on your campus.

References:

Ethics. (n.d.). Merriam-Webster's Dictionary of Law. Retrieved December 09, 2011, from Dictionary.com website: http://dictionary.reference.com/browse/ethics

Excelyse. (2009). FERPA for faculty. Retrieved December 9, 2011, from YouTube Web site: http://www.youtube.com/watch?v=WFO2mX4KLSs

Integrity. (n.d.). Collins English Dictionary - Complete & Unabridged 10th Edition. Retrieved December 09, 2011, from Dictionary.com website: http://dictionary.reference.com/browse/integrity

Lincoln Educational Services. (2009). Student Catalog. Denver, CO.

Privacy. (n.d.). Merriam-Webster's Dictionary of Law. Retrieved December 09, 2011, from Dictionary.com website: http://dictionary.reference.com/browse/privacy

US Department of Education, http://ed.gov/policy/gen/guid/fpco/ferpa/students.html

BASELINE POLICIES & PROCEDURES

for Instructors

Developed by:

Benita Williams - Director of Education, Summerlin Campus

Julie Sanders - Instructor, Denver Campus