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    PROJECT ABSTRACT

    This report is the outcome of the study undertaken in KG Information Systems Private

    Limited., (KGISL) Coimbatore.

    The major objective of the study is to know the best recruitment method for KGISL; to

    suggest the recruitment method which is cost effective to KGISL; to study the cost

    effective method through seven different dimensions of recruitment.

    Simple Random Sampling was used for selecting the recruiters from the collected

    database.

    A sample size of 50 recruiters, which includes Human Resource Executives, VicePresident Human Resource, Senior Executives Human Resource, Manager Human

    Resource, Assistant manager Human Resource. Primary data was collected through

    unstructured questionnaire.

    The data collected were analyzed by using Conventional Analysis (Simple percentage),

    Weighted Average and CorrelationDegree of relationship between two variables

    Suitable Suggestions and Recommendations were given for corrective actions.

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    CHAPTERI

    INTRODUCTION

    1.1 PROJECT

    1.1.1 Objective of the study

    To Study the best source of recruitment for KGISL.

    To suggest the best source of recruitment which is cost effective to KGISL?

    To study the cost effective source through seven different dimensions of

    recruitment.

    1.1.2 Limitations of the Study

    The area is restricted to Coimbatore city.

    The recruiters were shortlisted according to the convenience from the database

    collected.

    The findings of the study are based on the information provided by the

    respondents.

    It is assumed that the responses of respondents are true.

    In view of shortage of Time and Constraints Sample size is confirmed to 50.

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    1.1.3 Need for the Study

    To know the cost effective source of recruitment

    To know the best recruitment source for KGISL

    To know the effective source of recruitment from the seven different dimensions

    1.1.4 Scope of the Study

    The project concentrates on the cost effective source of recruitment for KGISL. It also

    suggests about adopting a method which is suitable for KGISL.

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    1.1.5 PLAN OF THE PROJECT WORK

    Geographical Area

    The project is conducted in KGISL, Coimbatore. The respondents are from Coimbatorecity

    Period of the Study

    The Project was started on March 2010 and completed by May 2010. Approximately two

    and half months.

    Plan for the Research Work

    Step: 1 Defining the Project title

    Step: 2 Selecting the mode of Data CollectionPrimary Data Collection

    Step: 3 Way of getting the DataQuestionnaire format

    Step: 4 Framing the Questionnaire

    Step: 5 Data Collection

    Step: 6 The Analysis and Interpretation work

    Step: 7 Findings and Suggestions for the Research work

    Step: 8 Project submissionRough draft

    Step: 9 Project Review and Correction

    Step:10 Final Project Submission

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    1.2 INDUSTRY PROFILE

    1.2.1 OVERVIEW OF IT INDUSTRY

    The Information Technology (IT) sector in India holds the distinction of advancing thecountry into the new-age economy. The growth momentum attained by the overall

    economy since the late 1990s to a great extent can be owed to the IT sector, well

    supported by a liberalized policy regime with reduction in telecommunication cost and

    import duties on hardware and software. Perceptible is the transformation since

    liberalizationIndia today is the world leader in information technology and business

    outsourcing. Correspondingly, the industrys contribution to Indias GDP has grown

    significantly from 1.2% in 1999-2000 to around 4.8% in FY06, and has been estimated

    to cross 5% in FY07. The sector has been growing at an annual rate of 28% per annum

    since FY01.

    Indian IT companies have globally established their superiority in terms of cost

    advantage, availability of skilled manpower and the quality of services. They have been

    enhancing their global service delivery capabilities through a combination of organic

    and inorganic growth initiatives. Global giants like Microsoft, SAP, Oracle, Lenovohave already established their captive centres in India. These companies recognise the

    advantage India offers and the fact that it is among the fastest growing IT markets in the

    Asia-Pacific region.

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    Industry Structure

    The size of the Indian IT industry, according to NASSCOM, has been estimated to be

    around US$ 47.8 bn. The Indian IT industry can be broadly divided into two markets:

    domestic market and exports market. The exports market constitutes the largest segment

    accounting for 75% of the total revenue generated by the Indian software industry.

    The domestic IT market is broadly divided into the following four segments: IT Services,

    software segment which includes engineering and Research & Development (R&D)

    services, IT-enabled Services and Business Process Outsourcing (ITeS-BPO), and

    Hardware. While IT Services accounted for 34% of the total revenue generated by the

    domestic market in FY06, the Engineering Services, R&D and Software Products

    segments together accounted for 10% of the revenue. The ITeS-BPO segment, on the

    other hand, contributed 7%. Hardware is the dominant segment with a share of about

    49%. The domestic IT market grew at a CAGR of 21.9% during FY02-06 to touch US$

    13.2 bn, and is projected to grow to US$ 15.9 bn in FY07, registering a growth of 24%

    y-o-y.

    The exports market is dominated by the IT services market holding a share of 56.4% in

    the software and services exports in FY06, followed by the ITeS-BPO segment with

    26.7% share and the software products and engineering services segment with 16.9%

    share.

    The Indian hardware industry is at present estimated to be in the proportion of 30%

    domestic, 1.25% exports and the remaining being imports. The domestic market itself

    offers tremendous potential for hardware companies, thus having very few companiesventuring into hardware exports. Imports of IT hardware which form a large component

    of the industry are mainly from Taiwan, China and Korea. Lately, however, MNCs in the

    hardware segment have been viewing India as a hub for setting up hardware

    manufacturing facilities, for instance Dell.

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    Indias IT Industry (US$ bn)

    Table showing Indias IT industry

    Table No.1

    IT Services Exports

    Indian IT Services exports grew from US$ 10 bn in FY05 to US$ 13.3 bn in FY06,

    registering a growth of 33.4%, and is further expected to reach US$ 18.1 bn in FY07,

    posting a growth of 36%. Revenue from projects dominated the IT Services exports

    with a share of 58%, with outsourcing and support & training activities accounting for

    33% and 9% respectively.

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    Chart Showing Indias IT export

    Chart No.1

    Within the ITeS-BPO segment, Customer Interaction Services (CIS) account for nearly

    Indias IT Exports XIV 45-50% of the total ITeS-BPO services exports while finance &

    accounting contributes for the remaining 40-45%. Human resource and other high-end

    knowledge-based processes account for 2% and 8-10% respectively.

    The Software product, Engineering services and R&D segment contributes around 17%

    of the software and services exports. India is well positioned in the engineering and R&D

    services segment.

    Apart from Indian companies offering these services, several foreign companies (both

    captive and third party) are also setting up base in India to provide these services.

    Overseas companies operating in sectors like hightech, telecommunications,

    automobile, aerospace, heavy machinery, construction and industrial products are

    looking at off-shoring their engineering and R&D related work to India.

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    Few important characteristics of the Indian IT sector include:

    Export intensive: Ever since the industrys evolution, exports has been the major

    contributor to the industry.

    Concentration on Low-end services: Low-end services such as customized

    software services and maintenance have been the key strength of the Indian IT

    companies. These companies are now however moving up the value chain

    offering end-to-end solutions to clients.

    Labour intensive industry: The very nature of the services offered by the industry

    makes human resources a significant driver for the industry.

    Fragmented industry: D&Bs in-house database has identified over 8,000

    companies which operate in the IT space in India, offering a wide range of

    software products and services. A large number of these companies are

    unorganized players

    Skewed concentration: The revenues of the top four companies, TCS, Infosys,

    Wipro and Satyam, including income of their subsidiaries, account for around

    22% of the overall industry. This skewness is all the more pronounced in the case

    of software services.

    Emerging Trends in the Indian IT Services Industry

    While the global IT players are aggressively scaling up their operations in India, due to

    the advantages that the Indian industry offers, the Indian IT companies are also

    preparing to tap the global market. The companies are witnessing significant changewith regard to their service offerings and geographical concentration. Today, companies

    are expanding their service offerings from application development and maintenance to

    high end services like testing, consulting and engineering designing.

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    The global delivery model has not only facilitated the companies in delivering quality of

    work but also helped them to control costs. Over the years, the Indian companies have

    positioned themselves well to reap benefits of the emerging scenario in the IT sector.

    New Service Offerings

    The Indian IT companies are expanding their service offerings to provide a complete

    basket of services to their clients. These new services include IT consulting, testing,

    business process management and IT infrastructure services, which in a way allows the

    IT companies to de-risk their business from pricing pressures and enter into newer areaswhich provide them higher growth and profitability.

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    SWOT Analysis of IT Industry

    Strengths

    Highly skilled human resource

    Low wage structure

    Quality of work

    Initiatives taken by the Government

    (setting up Hi-Tech Parks and

    implementation of e-governance

    projects)

    Many global players have set-up

    operations in India like Microsoft,

    Oracle, Adobe, etc.

    Following Quality Standards such as

    ISO 9000, SEI CMM etc.

    English-speaking professionals

    Cost competitiveness

    Quality telecommunications

    infrastructure

    Indian time zone (24 x 7 services to

    the global customers). Time difference

    between India and America is

    approximately 12 hours, which is

    beneficial for outsourcing of work.

    Weaknesses

    Absence of practical knowledge

    Dearth of suitable candidates

    Less Research and Development

    Contribution of IT sector to India 's

    GDP is still rather small.

    Employee salaries in IT sector are

    increasing tremendously. Low wages

    benefit will soon come to an end.

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    Opportunities

    High quality IT education market

    Increasing number of working agepeople

    India 's well developed soft

    infrastructure

    Upcoming International Players in the

    market.

    Threats

    Lack of data security systems

    Countries like China and Philippineswith qualified workforce making

    efforts to overcome the English

    language barrier

    IT development concentrated in a few

    cities only

    Table showing SWOT analysis of IT industry

    Table No.2

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    1.2.2 BUSINESS PROCESS OUTSOURCING

    Business process outsourcing (BPO) is a form ofoutsourcing that involves

    the contracting of the operations and responsibilities of specific business functions

    (orprocesses) to a third-party service provider. Originally, this was associated

    with manufacturing firms, such as Coca Cola that outsourced large segments of its supply

    chain. In the contemporary context, it is primarily used to refer to the outsourcing of

    services.

    BPO is typically categorized into back office outsourcing - which includes internal

    business functions such as human resources orfinance and accounting, and front office

    outsourcing - which includes customer-related services such as contact centerservices.

    BPO that is contracted outside a company's country is called offshore outsourcing. BPO

    that is contracted to a company's neighboring (or nearby) country is called near shore

    outsourcing.

    Given the proximity of BPO to the information technology industry, it is also categorized

    as an information technology enabled service orITES. Knowledge process

    outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of

    business process outsourcing industry.

    Industry size

    India has revenues of 10.9 billion USD[2]

    from offshore BPO and 30 billion USD from IT

    and total BPO (expected in FY 2008). India thus has some 5-6% share of the total BPO

    Industry, but a commanding 63% share of the offshore component. This 63% is a drop

    from the 70% offshore share that India enjoyed last year, despite the industry growing

    38% in India last year, other locations like Philippines, Morocco, Egypt and South

    Africa have emerged to take a share of the market. China is also trying to grow from a

    very small base in this industry.

    http://en.wikipedia.org/wiki/Outsourcinghttp://en.wikipedia.org/wiki/Contractinghttp://en.wikipedia.org/wiki/Business_processhttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Coca_Colahttp://en.wikipedia.org/wiki/Back_officehttp://en.wikipedia.org/wiki/Human_resourceshttp://en.wikipedia.org/wiki/Financehttp://en.wikipedia.org/wiki/Accountinghttp://en.wikipedia.org/wiki/Contact_centerhttp://en.wikipedia.org/wiki/Offshore_outsourcinghttp://en.wikipedia.org/wiki/Nearshoringhttp://en.wikipedia.org/wiki/Nearshoringhttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Knowledge_process_outsourcinghttp://en.wikipedia.org/wiki/Knowledge_process_outsourcinghttp://en.wikipedia.org/wiki/KPOhttp://en.wikipedia.org/wiki/Legal_process_outsourcinghttp://en.wikipedia.org/wiki/LPOhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/ITES#cite_note-1http://en.wikipedia.org/wiki/ITES#cite_note-1http://en.wikipedia.org/wiki/Philippineshttp://en.wikipedia.org/wiki/Moroccohttp://en.wikipedia.org/wiki/Egypthttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/Chinahttp://en.wikipedia.org/wiki/Chinahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/South_Africahttp://en.wikipedia.org/wiki/Egypthttp://en.wikipedia.org/wiki/Moroccohttp://en.wikipedia.org/wiki/Philippineshttp://en.wikipedia.org/wiki/ITES#cite_note-1http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/LPOhttp://en.wikipedia.org/wiki/Legal_process_outsourcinghttp://en.wikipedia.org/wiki/KPOhttp://en.wikipedia.org/wiki/Knowledge_process_outsourcinghttp://en.wikipedia.org/wiki/Knowledge_process_outsourcinghttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Nearshoringhttp://en.wikipedia.org/wiki/Nearshoringhttp://en.wikipedia.org/wiki/Offshore_outsourcinghttp://en.wikipedia.org/wiki/Contact_centerhttp://en.wikipedia.org/wiki/Accountinghttp://en.wikipedia.org/wiki/Financehttp://en.wikipedia.org/wiki/Human_resourceshttp://en.wikipedia.org/wiki/Back_officehttp://en.wikipedia.org/wiki/Coca_Colahttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Business_processhttp://en.wikipedia.org/wiki/Contractinghttp://en.wikipedia.org/wiki/Outsourcing
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    However, while the BPO industry is expected to continue to grow in India, its market

    share of the offshore piece is expected to decline. Important centers

    in India areBangalore, Hyderabad, Kolkata, Mumbai, Pune, Chennai and New Delhi.

    The top five Indian BPO exporters for 2006-2007 according to NASSCOM

    are Genpact, WNS Global Services, Transworks Information Services, IBM Daksh,

    and TCS BPO.

    According to McKinsey, the global "addressable" BPO market is worth $122 $154

    billion, of which: 35-40 retail banking, 25-35 insurance, 10-12 travel/hospitality, 10-12

    auto, 8-10 telecoms, 8 pharma, 10-15 others and 20-25 is finance, accounting and HR.

    Moreover, they estimate that 8% of that capacity was utilized as of 2006

    BPO Benefits and Limitations

    An advantage of BPO is the way in which it helps to increase a companys flexibility.

    However, several sources have different ways in which they perceive

    organizational flexibility. Therefore business process outsourcing enhances the flexibility

    of an organization in different ways.

    Most services provided by BPO vendors are offered on a fee-for-service basis. This can

    help a company becoming more flexible by transforming fixed into variable costs. A

    variable cost structure helps a company responding to changes in required capacity and

    does not require a company to invest in assets, thereby making the company more

    flexible.Outsourcing may provide a firm with increased flexibility in its resource

    management and may reduce response times to major environmental changes

    Another way in which BPO contributes to a companys flexibility is that a company is

    able to focus on its core competencies, without being burdened by the demands of

    bureaucratic restraints. Key employees are herewith released from performing non-core

    or administrative processes and can invest more time and energy in building the firms

    core businesses.

    http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Hyderabad,_Andhra_Pradeshhttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Chennaihttp://en.wikipedia.org/wiki/New_Delhihttp://en.wikipedia.org/wiki/Genpacthttp://en.wikipedia.org/wiki/WNS_Global_Serviceshttp://en.wikipedia.org/w/index.php?title=Transworks_Information_Services&action=edit&redlink=1http://en.wikipedia.org/wiki/IBMhttp://en.wikipedia.org/wiki/Tata_Consultancy_Serviceshttp://en.wikipedia.org/wiki/Flexibilityhttp://en.wikipedia.org/wiki/Core_competencieshttp://en.wikipedia.org/wiki/Core_competencieshttp://en.wikipedia.org/wiki/Flexibilityhttp://en.wikipedia.org/wiki/Tata_Consultancy_Serviceshttp://en.wikipedia.org/wiki/IBMhttp://en.wikipedia.org/w/index.php?title=Transworks_Information_Services&action=edit&redlink=1http://en.wikipedia.org/wiki/WNS_Global_Serviceshttp://en.wikipedia.org/wiki/Genpacthttp://en.wikipedia.org/wiki/New_Delhihttp://en.wikipedia.org/wiki/Chennaihttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Hyderabad,_Andhra_Pradeshhttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/India
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    The key lies in knowing which of the main value drivers to focus oncustomer intimacy,

    product leadership, or operational excellence. Focusing more on one of these drivers may

    help a company create a competitive edge.

    A third way in which BPO increases organizational flexibility is by increasing the speed

    of business processes. Using techniques such as linear programming can reduce cycle

    time and inventory levels, which can increase efficiency and cut costs. Supply chain

    management with the effective use of supply chain partners and business process

    outsourcing increases the speed of several business processes, such as the throughput in

    the case of a manufacturing company.

    Finally, flexibility is seen as a stage in the organizational life cycle. BPO helped to

    transform Nortel from a bureaucratic organization into a very agile competitor.

    A company can maintain growth goals while avoiding standard business

    bottlenecks. BPO therefore allows firms to retain their entrepreneurial speed and agility,

    which they would otherwise sacrifice in order to become efficient as they expanded. It

    avoids a premature internal transition from its informal entrepreneurial phase to a more

    bureaucratic mode of operation.

    A company may be able to grow at a faster pace as it will be less constrained by large

    capital expenditures for people or equipment that may take years to amortize, may

    become outdated or turn out to be a poor match for the company over time.

    Although the above-mentioned arguments favor the view that BPO increases the

    flexibility of organizations, management needs to be careful with the implementation of it

    as there are a issues, which work against these advantages. Among problems, which arise

    in practice are: A failure to meet service levels, unclear contractual issues, changing

    requirements and unforeseen charges, and a dependence on the BPO which reduces

    flexibility. Consequently, these challenges need to be considered before a company

    decides to engage in business process outsourcing.

    http://en.wikipedia.org/wiki/Customer_intimacyhttp://en.wikipedia.org/wiki/Customer_intimacy
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    A further issue is that in many cases there is little that differentiates the BPO providers

    other than size. They often provide similar services, have similar geographic footprints,

    leverage similar technology stacks, and have similar Quality Improvement approaches.

    Opportunities

    According to projections, the market size of the industry is expected to grow to

    $21billion-$24 billion by 2008-2010 and approximately 1 million jobs are expected to be

    created during the same period. Growing at a rate of 35%-40%, the domestic BPO

    segment employs around 1,50,000-2,00,000 people. Some global BPOs such as Aegis

    Communications Group, Firstsource Solutions, and IBM-Daksh are looking at the localmarket for potential BPO business.

    Speaking about emerging opportunities in the industry, Manish Mehta, Senior Manager,

    HR, at one of the leading financial services BPO, since this is a very young industry with

    multiple position openings and recruitment happening in large numbers. The biggest USP

    of this sector is the availability of growth opportunities. Typically young graduates who

    joined the industry in 2000-2001 will have risen to position of General Manager today.

    The industry is growing at an exponential rate of more than 70% in India, and people

    associated with the industry are also progressing along with it, says Mehta. Progress is

    driven by performance, aptitude and an ability and willingness to learn while being both

    lateral and vertical, he adds. Mehta says that the basic qualification required for this

    sector is graduation though some companies also prefer to hire from B-schools also.

    Initially when ITES sector came into being there was a huge influx from the services

    sectors such as travel and tourism, hotels and airlines. Even today if senior positions are

    concerned one prefers experience over everything else, he says.

    Jobs in the ITES sector are spread across categories such as business development,

    operations, migrations, administrative, human resources, and quality initiatives.

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    However, since the revenue generation in the ITES sector is via processes, it is the

    Operations jobs that are the revenue generators therefore the core function of the sector.

    In Operations jobs usually fall in three categories: voice-related jobs like customer help

    lines, and interacting with international customers; data-related jobs that involvecommunicating with customers on e-mail among other things; and consulting work like

    arranging balance-sheet data to facilitate analysis by clients like merchant bankers.

    Additionally, since the Financial Services segment is the fastest growing arm of ITES a

    lot of CAs and MCAs are being hired as well. Even a while ago p rofessionals may have

    been a little apprehensive about joining this sector as it was perceived only for graduates

    and those with lesser qualification. However, things are fast changing. There is a growing

    awareness about growth opportunities in the sector and the competitive salaries offered.

    In fact, today the ITES sector attracts and retains some of the best talent. Currently the

    IT/ITeSindustry is among the largest employers in the organised sector creating jobs for

    over 7.5 million people both directly and indirectly, and this figure is expected to be well

    over 10 million by 2010 (Source: NASSCOM). From being perceived as an industry that

    merely specialises in answering calls and entering data, the ITES sector has moved on

    and is today recognised for the talent and potential to prove the talent and potential it

    contains. says Mehta. Today, even radiologists and doctors are being hired for remote

    analysis and diagnosis based on medical records, while lawyers are hired as research

    associates and for legal transcription.

    Currently the IT/ITeS industry is among the largest employers in the organised sector

    creating jobs for over 7.5 million people both directly and indirectly, and this figure is

    expected to be well over 10 million by 2010 (Source: NASSCOM). From being perceived

    as an industry that merely specialises in answering calls and entering data, the ITES

    sector has moved on and is today recognised for the talent and potential to prove the

    talent and potential it contains.

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    1.3 COMPANY PROFILE

    1.3.1 About KGISL

    Dating back to 1932, the group was founded by Mr.K.Govindasamy Naidu, a leading

    industrialist and philanthropist from Coimbatore, thus earning its acronym 'KG' and

    the Trademark. With its deep rooted base in Coimbatore, 'The Manchester of South

    India' the KG Group made its mark as a cotton-trading venture and today stands as an

    USD 150 million company with diversified interests.

    Pre-eminent among the K.G. Group units is the K.G. Hospital, a 300-bed specialty

    facility offering a multitude of services through different departments equipped with

    the newest technology with the most dedicated, caring, and excellent team of

    physicians and surgeons. The K.G. Heart Center is committed to Total Heart Care

    aided by its most modern facilities. Additionally the K.G. Eye Hospital with its latest

    additions in eye care equipments reaches out far and wide to the poorest and the tribalareas with its free vision camps and programs.

    The K.G. Group has also created educational institutions with a vision solely for the

    growth of young professionals of the country in specialized studies like nursing,

    physiotherapy, engineering and information management. With a finesse touch on

    society, the K.G. Group's contribution to the fashion world comes from K. G. Denim.

    In the leisure arena, the group serves the public with its travel agency and the K. G.

    Arts Center.

    The K.G. Group's entry into the IT market has been a success story throughout. The

    new chapter KGISL, the name to reckon with, is riding the high waves of growth

    initiatives both in the national and international IT markets.

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    KGISL's software, engineering, web, and IT enabled services are branded with the

    mark of quality guaranteeing the highest degree of customer satisfaction globally.

    KGISL provides consulting and IT services to clients globally and has always focused

    on leveraging new technologies in a proven, cost-effective fashion. Our approach

    focuses on new ways of business combining IT innovation and adoption while also

    leveraging an organization's current IT assets. KGISL offers solutions that are robust,

    scalable and easily integrated with a diverse range of products and technologies. At

    KGISL, the focus is on continually defining, optimizing and aligning client's business

    strategy with IT initiatives. We provide solutions for a dynamic environment where

    business and technology strategies converge.

    1.3.2 MISSION

    Will to win in the competitive world by exceeding expectations.

    Achieving the hallmark of success, a platform to attract customers.

    Treating every goal/target as a challenge.

    Creating value at every angle/turn in each of the business units.

    Motivation through team work.

    1.3.3 VISION

    Innovation: Striving to be the best through being the first in all services and

    solutions.

    Quality Service:Always setting a target to exceed expectations.

    Diversity:Stamping the quality mark on a diversified community.

    Global View:Focus on the world market for constant improvement.

    Customer Satisfaction:Setting a chain reaction of satisfaction in each

    customer and creating reliability.

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    1.3.4 FOCUS

    Serving the community for an improved and better life through its multi

    commitments in healthcare and other services.

    Providing means to the society for quality-oriented services.

    Opening new opportunities in the diversified business units.

    Keeping ahead with competitors in the market with services exceeding

    expectations.

    Conscientious contribution to the society through free healthcare services.

    1.3.5 BUSINESS SECTORS

    KG Group's current operations include:

    Health Care

    KG Hospital And Post Graduate Medical Institute

    K.G. Heart Center

    K.G. Eye Hospital

    Education

    K.G. Institute of Health Sciences

    K.G. Nursing College

    KGISL Institute Of Information Management

    Information Technology

    K.G. Information Systems Private Limited

    Heartland KG Information Services

    http://www.kghospital.org/http://www.kgeh.com/http://www.kgeh.com/http://www.kghospital.org/
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    Textiles

    K.G. Denim Ltd.

    Yarn : Sri Kannapiran Mills Ltd.

    Yarn : The Kadri Mills Ltd.

    Yarn : Dhandapani Spinning Mills Ltd.

    Yarn : Sridevi Textiles (P) Ltd.

    Cotton : Shanmuga Ginning Factory

    Cotton : Jayalaxmi Ginning Factory

    Cotton : Sri Shanmuga Mills

    Finance

    Southern Technologies Ltd.

    Entertainment

    K.G. Arts Center

    Travels

    K.G. Travel Services Private Limited

    KGISL operates in the following domains

    Manufacturing

    Health Care

    Finance & Banking

    E-Commerce

    Entertainment

    Logistics

    Communication

    Utility

    Retail

    Service

    Technology

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    1.3.6 Quality Initiatives

    Quality is the cornerstone of cutting edge IT solutions and as anSEI CMM Level

    4 company, KGISL fully appreciates the importance of the quality paradigm.

    KGISL constantly benchmarks itself against international quality standards and is

    also today a certified ISO 9001 service provider. Its Quality Initiatives mean its

    development processes are sharply focused on enhancing the quality standards by

    aligning the people, the business objectives with the processes and technology.

    Constantly following up on this firm belief, KGISL has stringent quality assurance

    and control measures to ensure its clients have nothing but the best of services.

    Establishing a mature process and improving it continuously to make it effective and

    contemporary requires specialized process knowledge, quality management skills,

    and exposure to the latest trends in industry, technology and best practices.

    At KGISL it is equally important to innovate on project management and

    engagement processes that enable it to deliver robust solutions for its clients within

    time and budget.

    At KGISL, dedicated groups responsible for thought leadership drive the

    organizational impetus to innovate. Process frameworks, methodologies, and

    reusable knowledge objects combine with topical thought leadership to demonstrate

    innovation in solution definition and engagement delivery for the client.

    KGISL's varied experience with multiple vertical domains has enabled the company

    to evolve a robust development process/methodology which ensures that client

    projects measure up to expectations.

    Extensive usage of process measurements helps KGISL constantly improve its

    quality, productivity and on-time delivery capabilities, thus enabling it to provide

    innovative software services

    http://www.kgisl.com/cmm.htmlhttp://www.kgisl.com/cmm.htmlhttp://www.kgisl.com/cmm.htmlhttp://www.kgisl.com/cmm.htmlhttp://www.kgisl.com/cmm.htmlhttp://www.kgisl.com/cmm.html
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    1.3.7 Software Solution

    Introduction

    As multiple skills and competencies combine to realize technology-driven business

    transformations, software development continues to be the largest software

    engineering activity across enterprises. Drivers for custom-built solutions for clients

    are based on innovative use of technology to achieve competitive advantage and

    differentiation.

    As organizations drive towards iteration of their business and IT strategies,

    outsourcing IT application development allows focus on core businesses with benefitsacross the business spectrum.

    KGISL's well-honed capabilities and service methodologies address specific needs of

    enterprise IT programs, and Internet technology product development. KGISL IT

    services complement to define, optimize and align enterprise business strategy with

    technology initiatives in a comprehensive IT outsourcing framework that ensures cost-

    effective and efficient management of customer IT operations.

    An enterprise will benefit from seamless coordination across strategy, implementation,

    and management of their technology programs; and from KGISL's expertise in

    focused industries, strong quality orientation, cross-technology expertise, and

    distributed project management capabilities.

    A proper understanding of this synthesis motivates every engagement, enabling

    KGISL to deliver technology solutions that give its clients the decisive competitive

    advantage.

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    KGISL has a strong record of success in custom-built solutions and through this

    process has perfected its processes which continue to be the key success drivers for

    these engagements.

    KGISL provides both end-to-end solutions (analysis to maintenance) and specific

    design/development services.

    Methodology

    KGISL's solutions are robust, scalable and will easily integrate with a diverse range of

    products and technologies. KGISL's expertise spans the entire gamut of application

    and custom development. At KGISL, its wide range of technological expertise,application knowledge and consulting experience, enable it to develop and integrate

    robust and scalable e-business solutions that keep end customer's requirement in mind.

    The software development process, supported by a proven onsite-offshore

    development methodology and quality management system, shortens application

    development timeframes, providing significant business benefits to customers.

    The Software Solutions provided by KGISL comprise:

    Client Server Technology

    ERP

    Web Solutions

    Turnkey Projects

    Microsoft.NET Practice

    Linux/Open Source Practice

    Content Management Solutions - Zope, Vignette Workflow Management Solutions

    Migration

    Re-engineering services

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    1.3.8 Bpo services:

    " I have always believed that to ensure sustained growth, i t is important to constantly

    look beyond our hor izons to seek and break newer grounds" - Ashok

    Bakthavathsalam, (CEO - KGISL)

    KGISL is a pioneer in the field of Business Process Outsourcing services to

    India.Based in India, KGISL possesses strong infrastructural and intellectual strengths;

    judiciously used to evolve the technology and process that makes KGISL the success

    it is today.

    KGISL BPO Services division is a leading overseas service provider created with theobjective of providing affordable quality services to various vertical industry segments

    in the US like Healthcare, Legal, Insurance, Business and Finance.

    KGISL offers the following BPO Services

    E-Content Processing

    Engineering Design Services

    Back office Email Support

    Transcription

    Remote Data Processing

    CRM Services

    HR Recruiting

    http://www.kgisl.com/ashok.htmlhttp://www.kgisl.com/ashok.htmlhttp://www.kgisl.com/bposervices.htmlhttp://www.kgisl.com/edservices.htmlhttp://www.kgisl.com/bkemailoffice.htmlhttp://www.kgisl.com/transcription.htmlhttp://www.kgisl.com/dataprocess.htmlhttp://www.kgisl.com/crms.htmlhttp://www.kgisl.com/hrrec.htmlhttp://www.kgisl.com/hrrec.htmlhttp://www.kgisl.com/crms.htmlhttp://www.kgisl.com/dataprocess.htmlhttp://www.kgisl.com/transcription.htmlhttp://www.kgisl.com/bkemailoffice.htmlhttp://www.kgisl.com/edservices.htmlhttp://www.kgisl.com/bposervices.htmlhttp://www.kgisl.com/ashok.htmlhttp://www.kgisl.com/ashok.html
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    1.3.9 CAD/CAM Solutions

    KGISL's services cover all the well-known CAD applications including

    Pro/Engineer, Unigraphics, CATIA, IDEAS, and Solid Works. The services

    cover a range of engineering domains such as Automotive, Automotive Tooling,

    Aerospace, and Manufacturing. With concurrent engineering solutions, well-

    established quality processes and superlative design methodology, KGISL

    ensures shorter and more efficient design cycles.

    1.Design

    The Design team helps with the entire product design and development process,from design, product layout/assembly planning, and component design, to

    assembly design, assembly analysis and product packaging design. This is done

    in close interaction with the client to ensure the required result. Services include

    Legacy Conversion of old drawings (paper/CAD package) to the latest CAD

    packages with ensured cost effectiveness, consistent quality and quick

    turnaround.

    2.Modeling

    Complex 3D geometrical models are used to express built-in design intent while

    behavioral modeling is used to optimize the design. The models created can be

    completely parametric with interdependent dimensions driven by relations. The

    most efficient possible techniques are used to obtain the optimal CAD model.

    3. Drafting

    KGISL design team generates engineering production drawings or assembly layout

    drawings matching customer specifications using international drafting standards.

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    4. Assembly

    KGISL Design team also creates initial layouts and top-down assemblies with

    modular methodology for requiring clients.

    5. Tool/Die design

    Design and development of press tools, jigs and fixtures, dies and punches, die

    design for cast, forged and sheet metal components is also carried out at the

    Design Division using latest tools and technology.

    Product Data Management

    KGISL also offers Product Data Management solutions and services to

    manufacturers. These integrated solutions provide collaboration among the

    internal product development team, partners, suppliers, and customers dispersed

    across different locations and organizations.

    The customized PDM solutions connect, control and manage the Data and

    Processes of the Product through its lifecycle, across the supply chain on a

    project-by-project basis. The accurate and synchronized product information is

    made available based on levels and rights of access in a scalable environment.

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    The implementation of PDM solutions derives advantages to KGISL's clients

    like

    Access to a pool of highly trained and resourceful manpower in industry-

    standard PDM packages.

    Prior Experience in implementation of solutions to provide

    Data Integration and Security

    Connectivity to Legacy Applications and Databases

    Office Workflow Process Automation

    Change Management

    Re-engineering and Optimization of Business Processes

    Vast industry expertise in different CAD/CAM applications / tools and their

    customization.

    PDM solutions integrate existing CAD/CAM applications and customized"point solutions" in the ever-changing environment.

    A deep understanding of the industry requirements.

    Product Data Management implementation and support coupled with KGISL's

    domain expertise in providing Engineering Design Services by leveraging the latest

    technology and state-of-the-art tools provides the ideal way to create a collaborative

    product development environment between itself and its clients.

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    1.3.10 Transcription

    KGISL initiated its Overseas Documentation Services in 1998 as an Overseas

    Transcription Provider for the US based Transcription major Heartland Information

    Services, a part of the S&P 500 HCR ManorCare Group. By the year 2000, this

    operation had grown to be the largest of its kind in ASIA employing more than 1300

    quality transcriptionists providing valuable support, on 24x7 day schedule, to the

    Healthcare industry in the US.

    In the year 2001, this support division was spun into an independent entity called the

    HeartlandKG Information Services with independent service capability dedicated to

    Heartland needs.

    Outsourced Documentation Services offered offshore at KGISL provide numerous

    advantages to its clients abroad. Abundant English proficient manpower and

    significant cost advantages are just some of them. KGISL is one of the few overseas

    transcription service providers that have been able to dispel the notion that "Cheap

    Manpower Yields Cheap Quality".

    KGISL is committed to providing complete and comprehensive documentation

    solutions by offering a wide range of dictation options and transcription services.

    To fulfill this commitment, KGISL has developed a fully integrated dictation and

    transcription system that provides unparalleled efficiency, flexibility, reliability, and

    management capabilities.

    At KGISL, we clearly understand the fact that processing of documents, as in case of

    healthcare, business, and legal, usually requires a high degree of confidentiality. The

    fact that our clients repose their faith in our services time and again stands testimony

    to KGISL's quality of service.

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    Data Processing

    " As a business manager, you need to take a hard look at your core competencies.

    Revisit the areas of your company that aren't directly involved in those

    competencies, and consider whether Web technologies can enable you to spin of f

    those tasks. Let another company take over the management responsibi l i ties for that

    work, and use modern communication technology to work closely with the people -

    now partners instead of employees are doing the work .

    I n the Web work style, employees can push the freedom the Web provides to i ts

    limi ts." - Bi ll Gates (Times - Apr' 99)

    Almost every business can become overwhelmed and backlogged by the tremendous

    volume of paper that generates tons of data which requires sorting and analysis to be

    processed. Banks, Financial Institutions, Airlines, Healthcare, insurance companies,

    government agencies, hospitals, advertising, and retailers are businesses that typically

    handle forms that have been filled out by individuals or are machine-generated.

    Business entities are dependent upon speed and accuracy as this has a direct impact on

    their efficiency, resources and profits. For small one-time keyboarding requirements to

    complex Order processing & entry, KGISL caters to a huge magnitude of clients.

    Data Processing essentially involves collecting data, creating a master data, tabulating

    available data, validate the data as per given rules, create a database and transfer the

    output back in acceptable media.

    KGISL offers a wide range of data capture and document management solutions forlitigation support, publishing, scientific and engineering applications, insurance and

    medical forms.

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    Captured data is delivered to KGISL's Data Center where various edit checks, data

    validation, and database management functions are performed. The Data Center

    provides application design and development as well as statistical and analytical

    reports for a wide variety of corporate customers.

    The programming staff at KGISL boasts of expertise in COBOL, Oracle, Visual Basic

    among others and address clients' most complex database management, on-line access,

    and data reporting needs on a continual basis.

    The powerful complement of systems at KGISL involves use of state of art latest

    generation technology supported by an array of IBM Netfinity servers providing the

    very vital technological backbone to its Data Processing operations. The Data Center

    is networked to client sites via dedicated IPLC communication links through the earth

    station based at KGISL's facility with a redundant Optic Fiber Cable link. Regular

    scheduled nightly or weekly data backups ensure full support in the event of a disaster.

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    The various Data processing offerings at KGISL cover a host of industrial segments

    like..

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    The service offerings include:

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    The data processing operations at KGISL follow a robust and time-tested methodology

    to ensure the veracity of data processed or analyzed or entered before delivery to the

    client. The Data Delivery Methodology at KGISL follows a multi-level, multi-stage

    process illustrated as

    Custom-built programs are utilized for efficient processing and effective quality

    control.

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    Advantages

    The distinct advantages that KGISL offers to its international clients are superior

    quality, low cost & timely solutions. Being ideally positioned with an extensive

    experience in this field, KGISL continues to give advantages through a range of data

    conversion & processing solutions to multiple industries the world over.

    Major benefits can be calculated in terms of organizational responsiveness and notjust cost savings. In other words, redefinition of jobs, plus better use of people and

    corporate resources are very likely to play a greater role in the decision to outsource

    the data, forms and document processing. At KGISL, the benefit of outsourcing has

    thus been field tested and proven

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    5.Advanced Features & Services

    Integrated customer surveys

    ROI conversion tracking

    Personalization

    Data synchronization with client data bases

    Multi-campaign subscription management

    E-business integration

    Custom reporting

    Strategic planning and integration services

    Track views, click-stream data, and friendly forwards

    Complete online ROI reporting

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    1.4 TOPIC INTRODUCTION

    Recruitment refers to the process of attracting, screening, and selecting qualified people

    for a job at an organization or firm. For some components of the recruitment process,

    mid- and large-size organizations often retain professional recruiters or outsource some

    of the process to recruitment agencies.

    The recruitment industry has five main types of agencies: employment agencies,

    recruitment websites and job search engines, "headhunters" for executive and

    professional recruitment, niche agencies which specialize in a particular area of staffing

    and in-house recruitment. The stages in recruitment include sourcing candidates by

    advertising or other methods, and screening and selecting potential candidates using tests

    or interviews.

    Recruitment can conduct by 9 methods as follows:

    1. Recruitment by Campus method

    Campus is the location of a university, college, or schools main buildings. This method

    is based on recruitment at university, colleges

    2. Recruitment by Job centers

    Job centers often specialize in recruitment for specific sectors. They usually provide a

    shortlist of candidates based on the people registered with the agency. They also supply

    temporary or interim employees.

    3. Head hunting.

    Head hunting are recruitment agents who provide a more specialized approach to the

    recruitment of key employees and/or senior management.

    http://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Organizationhttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Executive_searchhttp://en.wikipedia.org/wiki/Advertisinghttp://www.humanresources.hrvinet.com/recruitment-by-job-center/http://www.humanresources.hrvinet.com/recruitment-by-job-center/http://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Executive_searchhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Organizationhttp://en.wikipedia.org/wiki/Employment
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    4. Recruitment by Advertisements

    They can be found in many places such as:

    Newspaper

    Job posting on job sites

    Ads on websites related to positions recruited.

    5. Database search on job sites.

    Company can buy data from job websites for a week or a month to search candidates.

    6. Employee referral

    This method often refer to as word of mouth and can be a recommendation from a

    colleague at work.

    7. Contract staffing.

    Company can buy staffing contract from HR outsourcing.

    8. Word-of-mouth recruitment

    9. Internal recruitment

    Internal recruitment can conduct by types of:

    Present permanent employees (based on programs of career development).

    Present temporary / casual employees.

    Retired employees.

    Dependents of deceased disabled, retired and present employees

    http://www.humanresources.hrvinet.com/referral-bonus/http://www.humanresources.hrvinet.com/contract-staffing-services/http://www.humanresources.hrvinet.com/word-of-mouth-recruitment/http://www.humanresources.hrvinet.com/word-of-mouth-recruitment/http://www.humanresources.hrvinet.com/contract-staffing-services/http://www.humanresources.hrvinet.com/referral-bonus/
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    1.4.1 RECRUITMENT PROCESS FOR THE SOURCES

    ADVERTISEMENT

    Getting the quotation from vendors

    Internal discussions for approval

    Designing of Advertisement

    Modifications if any in the design

    Final settlement after confirmation

    Publishing of advertisement

    Cheque payment

    Time Taken : A weeks time

    Cost incurred : Rs.20000 approximately

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    CONSULTANCIES AND AGENCIES

    Approach by the agencies

    Background verification by us

    Memorandum of understanding (MoU)

    Details of Job Description being sent to consultancies

    Profiles being sent to the company for initial review

    Shortlists by the company will be informed to them after interview

    Time taken : More than one and half months

    Cost incurred : 10 to 12 percent from the salary of the selected candidates

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    CAMPUS RECRUITMENT

    Proposal from the college

    Acceptance from the company

    Schedule of the interview dates

    Visiting of campus

    Conducting of tests

    Grammar test

    Audio test

    Face to Face interview

    Final HR round

    If selected

    Offer letter

    Time taken : A weeks time

    Cost incurred : Nil it is bared by the college

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    HEAD HUNTING

    Head Hunting

    Through Networking Job portals Gate crashing

    Searching of candidates Searching of candidates Finding the experienced

    through employees as per the need candidates

    Interviewing the Calling them for the Bye passing them thro

    Candidates interview reception

    Offer letter Interviewing the Finding their view for

    candidates working with us

    Offer letter Offer letter

    Time taken : Less than 2 months

    Cost incurred : Certain percentage depending on the candidate

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    JOB FAIRS

    Invitation to the company from the conductors

    Acceptance from the company

    Requisite for installation of stalls

    Finding the candidates

    Interviewing the candidates

    Selection of candidates

    Offer letter

    Time taken : One month

    Cost incurred : Travel expenses

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    REFFERALS

    Receiving profiles from the employees and top management

    Matching the profiles with the requirements

    Calling the candidates for the interview

    Interviewing the candidates

    Selection of candidates

    Offer letter

    Time taken : More than 2 months

    Cost incurred : Incentives to the employee

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    INTERNAL PROMOTION

    Finding the vacancies in the company

    Analysing the performance of the employees who are eligible for promotion

    Finding the right employee for promotion

    Promoting the employee internally

    Time taken : 3 months

    Cost incurred : Nil

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    1.5 REVIEW OF LITERATURE

    Cost-effectiveness of Recruitment Methods in an Obesity Prevention Trial for

    Young Children

    Research Done By

    Jodie L. Robinson, M.A., M.B.A, Janene H. Fuerch, B.S, Dana D. Winiewicz, B.S, Sarah

    J. Salvy, Ph.D, James N. Roemmich, Ph.D, and Leonard H. Epstein, Ph.D

    Background

    Recruitment of participants for clinical trials requires considerable effort and cost. There

    is no research on the cost-effectiveness of recruitment methods for an obesity prevention

    trial of young children.Methods

    This study determined the cost-effectiveness of recruiting 70 families with a child aged 4

    to 7 (5.9 1.3) years in Western New York from February, 2003 to November, 2004, for

    a two year randomized obesity prevention trial to reduce television watching in the home.

    Results

    Of the 70 randomized families, 65.7% (n = 46) were obtained through direct mailings,

    24.3% (n = 17) were acquired through newspaper advertisements, 7.1 % (n = 5) from

    other sources (e.g. word of mouth), and 2.9% (n = 2) through posters and brochures.

    Costs of each recruitment method were computed by adding the cost of materials, staff

    time, and media expenses. Cost-effectiveness (money spent per randomized participant)

    was US $0 for other sources, US $227.76 for direct mailing, US $546.95 for newspaper

    ads, and US $3,020.84 for posters and brochures.

    Conclusion

    Of the methods with associated costs, direct mailing was the most cost effective in

    recruiting families with young children, which supports the growing literature of the

    effectiveness of direct mailing

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    A Practical, Cost-effective Method for Recruiting People Into Healthy Eating

    Behavior Programs

    Research Done By

    Paul W McDonald, PhD,Assistant Professor Paul W McDonald, Department of Health Studies and Gerontology, University ofWaterloo; Waterloo, ON, N2L 3G1, Canada,

    Introduction

    The population impact of programs designed to develop healthy eating behaviors is

    limited by the number of people who use them. Most public health providers and

    researchers rely on purchased mass media, which can be expensive, on public service

    announcements, or clinic-based recruitment, which can have limited reach. Few studies

    offer assistance for selecting high-outreach and low-cost strategies to promote healthy

    eating programs. The purpose of this study was 1) to determine whether classified

    newspaper advertising is an effective and efficient method of recruiting participants into a

    healthy eating program and 2) to determine whether segmenting messages by

    transtheoretical stage of change would help engage individuals at all levels of motivation

    to change their eating behavior.

    Methods

    For 5 days in 1997, three advertisements corresponding to different stages of change were

    placed in a Canadian newspaper with a daily circulation of 75,000.

    Results

    There were 282 eligible people who responded to newspaper advertisements, and the cost

    was Can $1.11 (U.S. $0.72) per recruit. This cost compares favorably with the cost

    efficiency of mass media, direct mail, and other common promotional methods. Message

    type was correlated with respondent's stage of change, and this correlation suggested thatattempts to send different messages to different audience segments were successful.

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    Effectiveness and cost of recruitment strategies for a community-based

    randomised controlled trial among rainwater drinkers

    Research done by

    Shelly Rodrigo

    Department of Epidemiology and Preventive Medicine, School of Public Health and

    Preventive Medicine, Monash University, Melbourne, Australia

    Background

    Community-based recruitment is challenging particularly if the sampling frame is not

    easily defined as in the case of people who drink rainwater. Strategies for contacting

    participants must be carefully considered to maximise generalisability and minimise bias

    of the results. This paper assesses the recruitment strategies for a 1-year double-blinded

    randomised trial on drinking untreated rainwater. The effectiveness of the recruitment

    strategies and associated costs are described.

    Methods

    Community recruitment of households from Adelaide, Australia occurred from February

    to July 2007 using four methods: electoral roll mail-out, approaches to schools and

    community groups, newspaper advertising, and other media involvement. Word of mouth

    communication was also assessed.

    Conclusion

    The use of electoral roll mail-out and advertising via schools were effective in reaching

    households using untreated rainwater for drinking. Employing multiple strategies enabled

    success in achieving the recruitment target. In countries where electoral roll extracts are

    available to researchers, this method is likely to have a high yield for recruitment into

    community-based epidemiological studies.

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    CHAPTERII

    2.RESEARCH METHODOLOGY

    Research Methodology is used to systematically solve the problem. Considering the

    Objective of the study, the methods are logically chosen and adopted, so that the results

    are capable of being evaluated either by the researcher or by others.

    2.1 RESEARCH DESIGN

    The type of research conducted for this study is Descriptive Research Studies which

    are concerned with describing the characteristics of a particular variables.

    2.2 SAMPLE DESIGN

    Sample size

    The Sample Size consists of 50 Respondents from Coimbatore City

    Sample design

    It is a technique or procedure the researcher would adopt in selecting the items for the

    sample. Respondents were chosen at Probability Simple Random Sampling.

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    CHAPTERIII

    ANALYSIS AND INTERPRETATION

    3.1 CONVENTIONAL ANALYSIS

    3.1.1Table showing the age of respondents

    Category Frequency Percent

    Valid 20 - 30 16 32.0

    31 - 40 10 20.0

    41 - 50 11 22.0

    51 - 60 13 26.0

    Total 50 100.0

    Table No. 3

    3.1.1 Chart showing the age of respondents

    51 - 6041 - 5031 - 4020 - 30

    20

    10

    0

    Chart No.

    Interpretation

    Majority of the respondents are aged between 2030 that is 32% of the

    population. The 26%, that is second largest population comes under 5160 years

    of age.

    22% of the population belongs to 4150 years of age. 20% of the population

    comes under 3140 years

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    3.1.2 Table showing the Gender of the respondents

    Table No .4

    3.1.2 Chart showing the Gender of the respondents

    FemaleMale

    30

    20

    10

    0

    Chart No .

    Interpretation

    Majority of the respondents are Female, that is 52% of the population

    The Male respondents are 48% of the population

    Category Frequency Percent

    Valid Male 24 48.0

    Female 26 52.0

    Total 50 100.0

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    3.1.3 Table showing the Work experience of the respondents

    Category Frequency Percent

    Valid 1 - 10 16 32.0

    11 - 20 16 32.0

    21 - 30 10 20.0

    31 - 40 8 16.0

    Total50 100.0

    Table No.5

    3.1.3 Chart showing the Work experience of the respondents

    31 - 4021 - 3011 - 201 - 10

    20

    10

    0

    Interpretation

    Majority of the respondents have work experience of 110 years and 1120

    years that is both the category has 32% from the population.

    20% of the population has the work experience of 2130 years and 16% of the

    population has the work experience of 3140 years.

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    3.1.4 Table showing the advertisements expected ResponseCategory Frequency Percent

    Valid Strongly agree 9 18.0Agree

    31 62.0

    Neither agree nordisagree

    10 20.0

    Total 50 100.0

    Table No.6

    3.1.4 Chart showing the advertisements expected Response

    Neither agree nor diAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    From the above table it is interpret that the response for the advertisement is as

    follows

    62% of the respondents agree that the advertisement gives the expected response

    20% of the respondents neither agree nor disagree to the statement

    18% of the respondents strongly agree that advertisement gives the expected

    result

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    3.1.5 Table showing that advertisement Reaches the targeted candidates

    Category Frequency Percent

    Valid Agree 15 30.0

    Neither agree nordisagree 35 70.0

    Total 50 100.0

    Table No.7

    3.1.5 Chart showing that advertisement reaches the targeted candidates

    Neither agree nor diAgree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The majority of 70% of the respondents neither agree nor disagree that

    advertisement reaches the targeted candidates

    Only 30% of the respondents agree that advertisement reaches the targeted

    candidates

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    3.1.6 Table showing advertisement Cost incurred

    Category Frequency Percent

    Valid Strongly agree 16 32.0

    Neither agree nordisagree 34 68.0

    Total 50 100.0

    Table No.8

    3.1.6 Chart showing advertisement Cost incurred

    Neither agree nor diStrongly agree

    40

    30

    20

    10

    0

    Interpretation

    The majority of 68% of the respondents neither agree nor disagree that cost is

    incurred on advertisement.

    32% of the respondents strongly agree that cost is incurred on advertisement.

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    3.1.7 Table showing that advertisement is responded by the candidate

    Category Frequency Percent

    Valid Strongly agree 11 22.0

    Agree 24 48.0Neither agree nordisagree

    10 20.0

    Disagree 5 10.0

    Total 50 100.0

    Table No.9

    3.1.7 Chart showing that advertisement is responded by the candidate

    DisagreeNeither agree nor diAgreeStrongly agree

    30

    20

    10

    0

    Interpretation

    The majority of 48% of respondents agree that candidate responds to the

    advertisement

    22% of respondents strongly agree that candidate responds to the advertisement

    20% of respondents neither agree nor disagree that candidate responds to the

    advertisement

    The rest 10% of respondents disagree that candidate responds to the advertisement

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    3.1.8 Table showing that advertisement is not useful than other source

    Category Frequency Percent

    Valid Strongly agree 1 2.0

    Agree 15 30.0Neither agree nordisagree 21 42.0

    Disagree 13 26.0

    Total 50 100.0

    Table No.10

    3.1.8 Chart showing that advertisement is not useful than other source

    DisagreeNeither agree nor diAgreeStrongly agree

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 42% of the respondents neither agree nor disagree that advertisement is not

    useful than other sources

    30% of the respondents agree that advertisement is not useful than other sources 26% of the respondents disagree that advertisement is not useful than other

    sources

    Only 2% of the respondents disagree that advertisement is not useful than other

    sources

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    3.1.9 Table showing that consultancies gets better candidates

    Category Frequency Percent

    Valid Agree 21 42.0

    Neither agree nordisagree 29 58.0

    Total 50 100.0

    Table No.11

    3.1.9 Chart showing that consultancies gets better candidates

    Neither agree nor diAgree

    30

    20

    10

    0

    Interpretation

    The 58% of the respondents neither agree nor disagree that consultancies gets

    better candidates

    42% of the respondents agree that consultancies gets better candidates

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    3.1.10 Table showing that Consultancies acquire right candidates only

    Category Frequency Percent

    Valid Neither agree nor

    disagree 35 70.0

    Disagree 15 30.0

    Total 50 100.0

    Table No.12

    3.1.10 Chart showing that Consultancies acquire right candidates only

    DisagreeNeither agree nor di

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The majority of the respondents, that is 70% neither agree nor disagree that

    consultancies acquire right candidate only

    30% of the respondent disagree that consultancies acquire right candidate only

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    3.1.11 Table showing that consultancies are effective for the cost incurred

    Category Frequency Percent

    Valid Strongly agree 1 2.0

    Neither agree nordisagree 21 42.0

    Disagree 28 56.0

    Total 50 100.0

    Table No.13

    3.1.11 Chart showing that consultancies are effective for the cost incurred

    DisagreeNeither agree nor diStrongly agree

    30

    20

    10

    0

    Chart No.

    Interpretation

    56% of the respondent disagree that consultancies are effective for the cost

    incurred

    42% of the respondent neither agree nor disagree that consultancies are effective

    for the cost incurred

    The rest 2% of the respondents alone strongly agree that consultancies are

    effective for the cost incurred

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    3.1.12 Table showing that consultancies provides skilled candidates

    Category Frequency Percent

    Valid Agree 10 20.0

    Neither agree nordisagree 9 18.0

    Disagree 31 62.0

    Total 50 100.0

    Table No.14

    3.1.12 Chart showing that consultancies provides skilled candidates

    DisagreeNeither agree nor diAgree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 62% of the respondents disagree that consultancies provides skilled

    candidates

    20% of the respondents agree that consultancies provides skilled candidates

    18% of the respondents neither agree nor disagree that consultancies provides

    skilled candidates

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    3.1.13 Table showing that consultancies make investment worthy

    Category Frequency Percent

    Valid Agree 10 20.0

    Neither agree nordisagree 25 50.0

    Disagree 15 30.0

    Total 50 100.0

    Table No.15

    3.1.14 Chart showing that consultancies make investment worthy

    DisagreeNeither agree nor diAgree

    30

    20

    10

    0

    Chart No.

    Interpretation

    Majority 50% of the respondents neither agree nor disagree that investment made

    on consultancies are worthy

    30% of the respondents disagree that investment made on consultancies are

    worthy

    20% of the respondents agree that investment made on consultancies are worthy

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    3.1.16 Table showing that campus recruitment provides opportunity to find the

    right candidate

    Category Frequency Percent

    Valid Agree 45 90.0

    Neither agree nordisagree 5 10.0

    Total 50 100.0

    Table No.17

    3.1.16 Chart showing that campus recruitment provides opportunity to find theright candidate

    Neither agree nor diAgree

    50

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 90% of the respondents have agreed that campus recruitment provides

    opportunity to find the right candidate

    The rest 10% of the respondents have neither agreed nor disagreed that campus

    recruitment provides opportunity to find the right candidate

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    3.1.17 Table showing the campus recruitment cost incurred

    Category Frequency Percent

    Valid Strongly agree 9 18.0

    Agree 36 72.0Neither agree nordisagree 5 10.0

    Total 50 100.0

    Table No.18

    3.1.17 Chart showing the campus recruitment cost incurred

    Neither agree nor diAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    72% of the respondents agree that cost incurred is worth on campus recruitment

    18% of the respondents strongly agree that cost incurred is low on campus

    recruitment

    The rest 10% of the respondents strongly agree that cost incurred is low on

    campus recruitment

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    3.1.18 Table showing that campus recruitment investment is worthy

    Category Frequency Percent

    Valid Strongly agree 30 60.0

    Agree 15 30.0Neither agree nordisagree

    5 10.0

    Total 50 100.0

    Table No.19

    3.1.18 Chart showing that campus recruitment investment is worthy

    Neither agree nor diAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.Interpretation

    Majority 60% of the respondents strongly agree that investing on campus

    recruitment is worthy

    30% of the respondents agree that investing on campus recruitment is worthy

    Only 10% of the respondents agree that investing on campus recruitment is worthy

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    3.1.19 Table showing that campus recruitment gives the expected response

    Category Frequency Percent

    Valid Strongly agree 5 10.0

    Agree 34 68.0Neither agree nordisagree

    11 22.0

    Total 50 100.0

    Table No.20

    3.1.19 Chart showing that campus recruitment gives the expected response

    Neither agree nor diAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 68% of the respondents has agreed that campus recruitment gives the

    expected response

    22% of the respondents has neither agreed nor disagreed that campus recruitment

    gives the expected response

    10% of the respondents has strongly agreed that campus recruitment gives the

    expected response

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    70/103

    3.1.20 Table showing head hunting is better than other source

    Category Frequency Percent

    Valid Strongly agree 25 50.0

    Agree 9 18.0Neither agree nordisagree

    16 32.0

    Total 50 100.0

    Table No.21

    3.1.20 Chart showing head hunting is better than other source

    Neither agree nor diAgreeStrongly agree

    30

    20

    10

    0

    Chart No.Interpretation

    The 50% of the respondents have strongly agreed that head hunting is better than

    other source

    32% of the respondents have neither agreed nor disagreed that head hunting is

    better than other source

    18% of the respondents have agreed that head hunting is better than other source

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    3.1.21 Table showing that head hunting gives cent percent result

    Category Frequency Percent

    Valid Strongly agree 25 50.0

    Agree 14 28.0Neither agree nordisagree

    11 22.0

    Total 50 100.0

    Table No.22

    3.1.21 Chart showing that head hunting gives cent percent result

    Neither agree nor diAgreeStrongly agree

    30

    20

    10

    0

    Chart No.Interpretation

    The 50% of the respondents have strongly agreed that head hunting gives cent

    percent result

    28% of the respondents have agreed that head hunting gives cent percent result

    22% of the respondents have neither agreed nor disagreed that head hunting gives

    cent percent result

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    72/103

    3.1.22 Table showing that head hunting provides competitive advantage

    Category Frequency PercentValid Strongly agree 10 20.0

    Agree 34 68.0

    Neither agree nor disagree6 12.0

    Total 50 100.0

    Table No.23

    3.1.22 Chart showing that head hunting provides competitive advantage

    Neither agree nor diAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation Majority 68% of the respondents has agreed that head hunting provides

    competitive advantage

    20% of the respondents has strongly agreed that head hunting provides

    competitive advantage

    12% of the respondents has neither agreed nor disagreed that head hunting

    provides competitive advantage

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    73/103

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    74/103

    3.1.24 Table showing that head hunting is done for top mgt

    Category Frequency PercentValid Agree 29 58.0

    Neither agree nor disagree

    6 12.0

    Disagree 15 30.0

    Total 50 100.0

    Table No.25

    3.1.24 Chart showing that head hunting is done for top mgt

    DisagreeNeither agree nor diAgree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation The 58% of the respondents agree that head hunting is done for the top

    management

    30% of the respondents disagree that head hunting is done for the top

    management

    The rest 12% of the respondents neither agree nor disagree that head hunting is

    done for the top management

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    75/103

    3.1.25 Table showing that job fair is the best way to get large candidates

    Category Frequency PercentValid Strongly agree 18 36.0

    Agree 32 64.0Total 50 100.0

    Table No.26

    3.1.25 Chart showing that job fair is the best way to get large candidates

    AgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 64% of the respondents agree that job fair is the best way to get large

    candidates

    The rest 36% of the respondents strongly agree that job fair is the best way to get

    large candidates

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    Table showing that job fair investments are more useful

    Category Frequency PercentValid Strongly agree 10 20.0

    Agree 35 70.0

    Disagree 5 10.0

    Total 50 100.0

    Table No.27

    Chart showing that job fair investments are more useful

    DisagreeAgreeStrongly agree

    40

    30

    20

    10

    0

    ChartNo.

    Interpretation

    The majority 70% of the respondents agree that investing on job fair is more

    useful

    20% of the respondents strongly agree that investing on job fair is more useful

    Only 10% of the respondents disagree that investing on job fair is more useful

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    77/103

    Table showing that job fair helps to find brand image

    Category Frequency PercentValid Strongly agree

    19 38.0Agree

    31 62.0

    Total50 100.0

    Table No.28

    Chart showing that job fair helps to find brand image

    AgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    Majority 62% of the respondents agree that job fairs helps to find the brand image

    of the organization

    The rest 38% of the respondents strongly agree that job fairs helps to find the

    brand image of the organization

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    78/103

    Table showing job fair brings competition in hiring candidate

    Category Frequency PercentValid Agree 36 72.0

    Neither agree nor disagree 14 28.0

    Total 50 100.0

    Table No.29

    Chart showing job fair brings competition in hiring candidate

    Neither agree nor diAgree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 72% of the respondents agree that job fair brings competition in hiring

    candidates

    The rest 28 % of the respondents neither agree nor disagree that job fair brings

    competition in hiring candidates

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    79/103

    Table showing that job fair cost incurred

    Category Frequency PercentValid Agree 36 72.0

    Neither agree nor disagree 11 22.0

    Disagree 3 6.0

    Total 50 100.0

    Table No.30

    Chart showing that job fair cost incurred

    DisagreeNeither agree nor diAgree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 72% of the respondents agree that cost is incurred on job fair

    The 22% of the respondents neither agree nor disagree that cost is incurred on job

    fair

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    Table showing that referrals are relayed on getting right candidate

    Frequency Percent

    Valid Agree 24 48.0

    Neither agree nor disagree17 34.0

    Disagree 4 8.0

    Strongly disagree 5 10.0

    Total 50 100.0

    Table No.31

    Chart showing that referrals is relayed on getting right candidate

    Strongly disagreeDisagreeNeither agree nor diAgree

    30

    20

    10

    0

    Chart No.Interpretation

    The 48% of the respondents agree that employer relay on referrals to get right

    candidates

    34% of the respondents neither agree nor disagree that employer relay on referrals

    to get right candidates

    10% of the respondents strongly disagree that employer relay on referrals to get

    right candidates

    The rest 8% of the respondents disagree that employer relay on referrals to get

    right candidates

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    81/103

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    Table showing that referrals mostly have experience in the job

    Category Frequency PercentValid Agree 39 78.0

    Neither agree nor disagree5 10.0

    Disagree 6 12.0

    Total 50 100.0

    Table No.33

    Chart showing that referrals mostly have experience in the job

    DisagreeNeither agree nor diAgree

    50

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 78% of the respondents agree that referrals mostly have experience in the job

    12% of the respondents disagree that referrals mostly have experience in the job

    10% of the respondents neither agree nor disagree that referrals mostly have

    experience in the job

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    Table showing the referrals cost incurred

    Category Frequency PercentValid Agree 5 10.0

    Neither agree nor disagree

    36 72.0

    Disagree 9 18.0

    Total 50 100.0

    Table No.34

    Chart showing the referrals cost incurred

    DisagreeNeither agree nor diAgree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 72% of the respondents neither agree nor disagree that cost is involved in

    referrals

    18% of the respondents disagree that cost is involved in referrals

    10% of the respondents agree that cost is involved in referrals

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    Table showing that in referrals employees are involved in recruitment

    Category Frequency PercentValid Agree 16 32.0

    Disagree 28 56.0

    Strongly disagree 6 12.0

    Total 50 100.0

    Table No.35

    Chart showing that in referrals employees are involved in recruitment

    Strongly disagreeDisagreeAgree

    30

    20

    10

    0

    Chart No.

    Interpretation

    The 56% of the respondents disagree that in referrals employees are involved in

    recruitment

    32% of the respondents agree that in referrals employees are involved in

    recruitment

    12% of the respondents strongly disagree that in referrals employees are involved

    in recruitment

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    85/103

    Table showing that internal promotion gives satisfaction on the employee

    Category Frequency Percent

    Valid Strongly agree 35 70.0

    Agree 11 22.0Disagree 4 8.0

    Total 50 100.0

    Table No.36

    Chart showing that internal promotion gives satisfaction on the employee

    DisagreeAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    The majority 70% of the respondents strongly agrees that internal promotion gives

    satisfaction on the employee

    22% of the respondents agrees that internal promotion gives satisfaction on the

    employee

    Only 8% of the respondents disagrees that internal promotion gives satisfaction on

    the employee

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    86/103

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    Table showing that internal promotion shows the efficiency of the employee

    Category Frequency PercentValid Strongly agree 31 62.0

    Agree 15 30.0

    Disagree 4 8.0

    Total 50 100.0

    Table No.38

    Chart showing that internal promotion shows the efficiency of the employee

    DisagreeAgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.Interpretation

    The majority 62% of the respondents strongly agrees that internal promotion

    shows the efficiency of the employee

    The 30% of the respondents agrees that internal promotion shows the efficiency of

    the employee

    Only 8% disagrees that internal promotion shows the efficiency of the employee

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    88/103

    Table showing that internal promotion motivates the employee by providing

    exposure

    Category Frequency Percent

    Valid Strongly agree 36 72.0Agree 14 28.0

    Total 50 100.0

    Table No.39

    Chart showing that internal promotion motivates the employee by providing

    exposure

    AgreeStrongly agree

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    Majority 72% of the respondents strongly agree that internal promotion motivates

    the employee by providing exposure

    The 28% of the respondents agree that internal promotion motivates the employee

    by providing exposure

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    89/103

    Table showing that internal promotion makes people to work with dedication

    Category Frequency PercentValid Strongly agree 41 82.0

    Agree 4 8.0Neither agree nor disagree

    5 10.0

    Total 50 100.0

    Table No.40

    Chart showing that internal promotion makes people to work with dedication

    Neither agree nor diAgreeStrongly agree

    50

    40

    30

    20

    10

    0

    Chart No.

    Interpretation

    Majority 82% of the respondents strongly agree that internal promotion makes

    people to work with dedication

    10% of the respondents neither agree nor disagree that internal promotion makes

    people to work with dedication

    8% of the respondents agree that internal promotion makes people to work with

    dedication

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    90/103

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    3.3 CORRELATION BETWEEN THE SOURCES OF RECRUITMENT

    Table showing the correlation between the sources of recruitment

    S.no Relationship between Pearson

    correlation

    (r)

    Relation Level of

    significance

    1 Advertisement cost and

    Advertisement factors

    0.241 Positive 0.05

    2 Consultancies cost and

    Consultancies factors

    0.348 Positive 0.05

    3 Campus recruitment costand Campus recruitment

    factors

    0.599 Positive 0.05

    4 Head Hunting cost and

    Head Hunting factors

    0.549 Positive 0.05

    5 Job fairs cost and Job fairs

    factor

    0.733 Positive 0.05

    6 Referrals cost and referrals

    factor

    0.668 Positive 0.05

    7 Internal promotion cost

    and Internal promotion

    factor

    0.711 Positive 0.05

    Table No.42

    Interpretation

    From the above table it is evident that sources of recruitmenthave positive correlation

    between the factor and cost.

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    CHAPTER - IV

    FINDINGS

    The overall findings on this study are mentioned below.

    Majority of the respondents are aged between 20 30 that is