26
Barriers and Opportunities To Womens Executive Leadership Results and Strategic Recommendations from Dial Groups Presented by

Barriers and Opportunities To Women™s Executive Leadership

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Barr

iers

an

d O

pp

ort

un

itie

sTo

Wo

men

�s E

xecu

tive L

ead

ers

hip

Res

ults

and S

trat

egic

Rec

omm

endation

s fr

om

Dia

l G

roups

Pre

sen

ted

by

Pre

face

The

White

House

Pro

ject

(W

HP)

is a

national

nonpart

isan o

rganiz

ation d

edic

ate

d t

o e

nhanci

ng p

ublic

per

ceptions

of

wom

en�s

capaci

ty t

o lea

d a

nd f

ost

erin

g t

he

entr

y of

wom

en into

posi

tions

of

leader

ship

, in

cludin

g t

he

U.S

. Pr

esid

ency

. Sin

ce i

ts b

egin

nin

g f

our

years

ago,

the

Proje

ct h

as

launch

ed a

num

ber

of

national

rese

arc

h i

nitia

tive

s th

at

have

re

veale

d im

port

ant,

new

in

form

ation abou

t att

itudes

to

ward

w

om

en�s

le

ader

ship

; id

entified

barr

iers

to

w

omen

�s

exec

utive

le

ader

ship

; and tr

ack

ed and st

udie

d p

ublic

rea

ctio

ns

to w

om

en w

ho a

re r

unnin

g f

or

offic

e t

o ex

am

ine

gen

eral att

itudes

about

fem

ale

candid

ate

s.

Most

rec

ently,

The W

hite H

ouse

Pro

ject

launch

ed t

his

innova

tive

initia

tive

entitled

�Barr

iers

and O

pport

unitie

s,�

to

ass

ess

vote

r re

sponse

to im

ages

and m

essa

ges

of

wom

en r

unnin

g f

or

exec

utive

offic

e, a

s w

ell as

how

those

res

ponse

s ch

ange

dep

endin

g o

n t

one,

vis

ual

pre

senta

tion,

sett

ing,

and c

onte

xt.

This

initia

tive

was

des

igned

to m

ove

us

from

pre

viousl

y id

entified

and d

ocu

men

ted p

roble

ms

faci

ng w

om

en r

unnin

g f

or

exec

utive

offic

e to

tangib

le s

olu

tions

by

mea

suring v

ote

rs�

resp

onse

s to

a v

ariet

y of

male

-fem

ale

com

pariso

ns

on t

he

traits

of

leader

ship

, ef

fect

iven

ess

and

stre

ngth

. The

prim

ary

goal of

the

rese

arc

h w

as

to a

ddre

ss t

he

most

critica

l pro

ble

m f

acin

g w

om

en c

andid

ate

s ru

nnin

g

for

exec

utive

offic

es,

how

to

por

tray

stre

ngth

and e

ffec

tive

nes

s, u

sing t

he m

ost

im

port

ant

med

ium

in e

lect

ora

l polit

ics,

30 a

nd 6

0 s

econd t

elev

isio

n s

pots

. T

his

rep

ort

is

inte

nded

to b

e of

pra

ctic

al

valu

e to

wom

en r

unnin

g f

or

exec

utive

offic

e, t

o h

elp t

hem

pre

vail

at

the

polls

.

As

part

of

our

�Bar

rier

s and O

pport

unitie

s�st

udy,

The

White

House

Pro

ject

ass

emble

d a

bip

art

isan t

eam

of

polls

ters

, m

edia

, and g

ener

al

polit

ical

consu

ltants

. W

e co

nduct

ed a

n e

xhaust

ive

revi

ew o

f nea

rly

400 t

ele

visi

on s

pots

fro

m

polit

ical ca

mpaig

ns

of

wom

en a

nd m

en a

cross

the

countr

y and t

hro

ughout

rece

nt

polit

ical his

tory

. W

e als

o c

reate

d a

uniq

ue

set

of

ads

and v

isual st

imuli

to t

est

�in

a c

ontr

olle

d s

etting �

import

ant

variable

s lik

e s

etting,

styl

e, language,

to

ne

and su

bje

ct m

att

er.

We

test

ed our

mate

rial

on vo

ters

in

gro

ups

acr

oss

th

e co

untr

y, usi

ng st

ate

-of-

the-

art

per

ception a

naly

sis

and focu

s gro

ups,

while

taki

ng a

dva

nta

ge

of past

quantita

tive

res

earc

h.

�Bar

rier

s and O

pport

unitie

s�offer

s us

critic

al

insi

ghts

and r

eal

solu

tions

to a

ddre

ssin

g m

any

of

the

challe

nges

faci

ng

wom

en c

andid

ate

s ru

nnin

g f

or

exec

utive

offic

e. T

his

new

res

earc

hpro

ject

is

the

most

com

pre

hen

sive

, sy

stem

atic

study

of

solu

tions

to t

he

single

big

ges

t pro

ble

m f

aci

ng w

omen

candid

ate

s ru

nnin

g f

or

exec

utive

offic

es �

port

rayi

ng

stre

ngth

and e

ffec

tive

nes

s w

ithout

dim

inis

hin

g t

hei

r appea

l.

Thes

e findin

gs

and o

ther

s are

bei

ng p

ut

to u

se a

cross

the

countr

y on b

ehalf o

f w

om

en w

ho a

re n

ow

see

king o

r w

ill s

eek

exe

cutive

off

ice.

1

Fore

wor

d b

y M

arie

C. W

ilso

nP

resi

dent

, The

Whi

te H

ouse

Pro

ject

The

conve

ntion

al w

isdom

for

wom

en r

unnin

g fo

r ex

ecutive

offic

e is

that

she

must

be

tough,

but

not

too

to

ugh;

smar

t, b

ut

not

too

sm

art;

ass

ertive

, but

not

aggre

ssiv

e; a

nd f

emin

ine,

but

not

girly

. A

s N

ewsw

eek

Col

um

nis

t Anna

Quin

dlen

put

it a

t a

rece

nt

White

Hou

se P

roje

ct e

vent,

�Vot

ers

wan

t w

omen

to

be

as t

ough

as n

ails

and a

s w

arm

as

toas

t, a

ll at

the

sam

e tim

e.�

As

you k

now

, th

is i

s a

diffic

ult t

ightr

ope

for

a w

oman

ca

ndid

ate

to w

alk.

Kee

ping

conve

ntion

al

wis

dom

in

m

ind,

the

White

Hou

se

Proj

ect

focu

sed on

re

searc

h

to

hel

p

wom

en

candid

ates

nav

igat

e th

is c

ontr

adic

tion

. B

arrier

s &

Oppor

tunitie

sis

a g

roundbre

akin

g r

esea

rch p

roje

ct t

hat

has

iden

tified

the

images

and m

essa

ges

wom

en c

an u

se i

n p

olitic

al a

dve

rtis

emen

ts a

nd c

ampai

gnin

g t

o sh

owca

se t

hei

r st

rength

and e

ffec

tive

nes

s, w

hile

mai

nta

inin

g t

hei

r au

then

tici

ty.

Under

standi

ng v

oter

beh

avi

ors

is c

ruci

al

for

wom

en c

andi

date

s, e

spec

ially

thos

e se

ekin

g e

xecu

tive

offic

e.

The

White

Hou

se P

roje

ct�s

Bar

rier

s &

Opport

unitie

sre

searc

h u

niq

uel

y ex

plor

es t

hes

e beh

avi

ors

and o

ffer

s pol

itic

ally

sop

his

tica

ted s

olution

s th

at g

o bey

ond c

onve

ntion

al w

isdom

. I

t is

our

hop

e th

at t

his

res

earc

h w

ill

allo

w w

omen

�s c

ampai

gns

to a

ddre

ss t

hes

e ch

alle

nges

and d

eliv

er t

hei

r m

essa

ges

in t

he

mos

t ef

fect

ive

man

ner

.

We

are

ple

ase

d t

o bring

you t

his

res

earc

h n

ow,

when

it

is n

eeded

mor

e th

an e

ver.

In

thes

e di

ffic

ult t

imes

, it

seem

s m

ore

and m

ore

impor

tant

to g

ive

wom

en t

he

tool

s and k

now

ledge

they

nee

d t

o neg

otia

te g

ende

r bar

rier

s an

d w

in lea

der

ship

pos

itio

ns.

W

ith s

o m

any

chal

lenges

fac

ing o

ur

countr

y, it

is im

per

ativ

e th

at w

e use

all

the

tale

nt

and r

esou

rces

that

wom

en c

an b

ring.

Than

k yo

u f

or joi

nin

g u

s in

the

critic

al e

ffor

t to

adva

nce

wom

en�s

lea

der

ship

.

2

The

Res

earc

h Te

am

The

White

Hou

se P

roje

ct h

as p

ut

toget

her

a s

tron

g b

ipar

tisa

n t

eam

of

peo

ple

to d

esig

n,

conduct

, an

d in

terp

ret

the

Bar

rier

s an

d O

ppor

tunitie

s re

sear

ch.

Th

e W

hit

e H

ou

se P

roje

ctThe

White

Hou

se P

roje

ct t

eam

is

led b

y M

arie

C.

Wils

on,

a vi

sion

ary

advo

cate

of

wom

en�s

lea

der

ship

for

ov

er t

hir

ty y

ears

, w

ho

co-f

ounded

The

White

Hou

se P

roje

ct i

n 1

998 t

o adva

nce

wom

en�s

lea

der

ship

in a

ll sp

her

es.

The

forc

e beh

ind Take

O

ur

Dau

ghte

rs to

W

ork

Day

, sh

e is

also

th

e Pr

esid

ent

of th

e M

s.

Foundat

ion f

or W

omen

. E

xecu

tive

Direc

tor

Bev

erly

Neu

feld

and R

esea

rch D

irec

tor

Shau

na

Sham

es w

orke

d

clos

ely

with M

arie

and t

he

rest

of th

e te

am t

o dev

elop

and c

onduct

this

gro

undbre

akin

g p

roje

ct.

Am

eri

can

Vie

wp

oin

t Li

nda D

iVal

land B

ob C

arp

ente

r co

me

to u

s fr

om A

mer

ican V

iew

poi

nt,

one

of t

he

mos

t w

idel

y re

spec

ted

public

opi

nio

n r

esea

rch f

irm

s in

the

United

Sta

tes.

Pro

vidi

ng b

oth

quan

tita

tive

and q

ual

itat

ive

rese

arch

, Am

eric

an V

iew

poi

nt

spec

ializ

es i

n s

urv

ey r

esea

rch,

publ

ic o

pinio

n p

ollin

g,

com

munic

atio

ns

rese

arch

, an

d

focu

s gro

up m

oder

atio

n a

nd g

ivin

g s

trat

egic

advi

ce t

o Rep

ubl

ican

candi

dat

es i

ncl

udi

ng C

ongre

ssw

oman

Con

nie

Mor

ella

, Con

gre

ssw

oman

N

ancy

Jo

hnso

n,

Con

gre

ssm

an

Jim

Tal

ent,

The

WIS

H

List

an

d

the

Rep

ubl

ican

Pro

-Choi

ce C

oal

itio

n.

Lake S

nell P

err

y &

Ass

oci

ate

sCel

inda

Lake

com

es t

o us

from

Lak

e Snel

l Pe

rry

& A

ssoc

iate

s, I

nc.

, on

e of

the

Dem

ocra

tic

par

ty's

lea

ding

stra

tegis

ts,

serv

ing d

ozen

s of

incu

mbe

nts

and c

hal

lenger

s at

all

leve

ls o

f th

e el

ecto

ral pro

cess

, as

wel

l as

a

wid

e ra

nge

of a

dvo

cacy

org

aniz

atio

ns,

non

-pro

fit

organ

izat

ions,

and f

oundat

ions.

Thei

r cl

ients

incl

ude

The

Sie

rra

Clu

b,

Plan

ned

Par

enth

ood F

eder

atio

n o

f Am

eric

a, t

he

AFL

-CIO

, an

d t

he

Kai

ser

Fam

ily F

oundat

ion.

In

the

2000 e

lect

ions,

LSPA

hel

ped t

o el

ect

Sen

ato

r D

ebbi

eSta

ben

owof

Mic

hig

an,

Gov

ernor

Bob

Wis

e of

W

est

Vir

ginia

, an

d G

over

nor

Gar

y Lo

cke

of W

ashin

gto

n in h

is b

id for

re-

elec

tion

.3

The

Res

earc

h Te

am(continued)

Th

e F

arw

ell G

rou

p

Jam

es P

. Fa

rwel

l brings

to c

om

munic

atio

ns

a st

rong a

nd

uniq

ue

blen

d of

med

ia,

busi

nes

s an

d leg

al s

kills

and

exper

ience

. In

1991,

he

was

nam

ed b

y Cam

paig

n &

Ele

ctio

ns

Mag

azin

eam

ong t

he

"ris

ing

star

s" in t

he

United

Sta

tes

as a

nat

ional

med

ia c

onsu

ltan

t an

d f

ilm p

roduce

r.

This

yea

r, t

he

mag

azin

e nam

ed h

im o

ne

of t

he

cam

pai

gn indust

ry's

"M

over

s an

d S

hak

ers.

" T

he

Farw

ell G

roup s

erve

d a

s m

edia

con

sultan

t to

Hou

se S

pea

ker

New

t G

ingrich

an

d Sen

ator

Cra

ig Thom

as,

and in

th

is cy

cle

is doi

ng

med

ia fo

r so

me

maj

or ca

mpai

gns,

in

cludi

ng C

ongre

ssm

an G

reg

Gan

ske

for

U.S

. Sen

ate

in I

owa,

Sen

ator

Mik

e Enzi

of

Wyo

min

g,

Okl

ahom

a Lt

. G

over

nor

Mar

y Fa

llin,

Ark

ansa

s Lt

. G

over

nor

Win

Roc

kefe

ller,

Krist

ine

Coh

n f

or I

llinoi

s Sec

reta

ry o

f Sta

te,

Ken

Bla

ckw

ell

for

Ohio

Tre

asure

r, a

s w

ell

as s

ever

al C

ongre

ssio

nal

rac

es.

Mr.

Far

wel

l is

als

o a

play

wright,

with a

pla

y sc

hed

ule

d t

o op

en in B

rita

in.

Lag

uen

s, H

am

bu

rger,

Sto

ne

Daw

n L

aguen

s an

d M

artin H

amburg

er o

f La

guen

s, H

amburg

er,

Sto

ne

crea

te w

innin

g m

essa

ges

and b

reak

-th

rough m

edia

for

Dem

ocra

tic

candi

dat

es a

nd a

wid

e ra

nge

of p

rogre

ssiv

e or

gan

izat

ions

such

as

Plan

ned

Pa

renth

ood,

the

Nat

ional

Educa

tion

Ass

ocia

tion

and T

he

Nat

ure

Con

serv

ancy

. In

1998 t

hey

def

eate

d tw

o of

the

five

los

ing

Rep

ubl

ican C

ongre

ssio

nal

incu

mben

ts,

and in 2

000 h

elpe

d e

lect

Deb

bie

Sta

ben

ow a

s M

ichig

an's

fir

st

fem

ale

US S

enat

or.

Pag

e G

ard

ner

Con

sult

ing

Page

S.

Gar

dner

has

had

tw

enty

ye

ars

of

exper

ience

as

a

pol

itic

al

and

com

munic

atio

ns

man

ager

an

d

stra

tegis

t.

Ms.

G

ardner

has

w

orke

d at

se

nio

r le

vels

fo

r th

e m

ost

com

pet

itiv

e Pr

esid

ential

, Sen

ate,

G

uber

nat

oria

l, a

nd C

ongre

ssio

nal

cam

paig

ns

in a

ll par

ts o

f th

e co

untr

y. G

ardner

als

o has

man

aged

som

e of

th

e m

ost

hot

ly d

ebat

ed n

atio

nal

publ

ic p

olic

y is

sue

cam

pai

gns,

incl

udi

ng t

hos

e re

late

d to

rep

roduct

ive

rights

, ci

vil

rights

, nat

ional

budget

prior

itie

s, t

echnol

ogy

and t

rade.

G

ardner

has

ser

ved a

var

iety

of

clie

nts

fro

m

indi

vidu

al c

orpor

atio

ns

and

non

-pro

fits

, to

par

ty c

omm

itte

es a

nd

indi

vidu

al c

andid

ates

, in

cludi

ng t

he

Cen

ter

for

Rep

roduct

ive

Law

&

Po

licy,

Em

ily�s

Li

st,

the

Dem

ocra

tic

Nat

ional

Com

mitte

e, th

e D

emoc

ratic

Sen

ator

ial

Cam

pai

gn C

omm

itte

e, a

nd t

he

Nat

ional

Abor

tion

Rig

hts

Act

ion L

eague

(NARAL)

.

FThe Farwell Group

4

The

Pro

ble

m

Wom

en

can

did

ate

s st

art

ou

t w

ith

a s

eri

ou

s d

isad

van

tag

e -

vote

rs�

ten

d

to vie

w w

om

en

as

less

eff

ect

ive an

d to

ug

h.

Rec

ent

even

ts of

war

, te

rror

ism

, an

d r

eces

sion h

ave

only

hig

hlig

hte

d t

hes

e is

sues

and incr

ease

d t

he

salie

nce

of

thes

e dim

ensi

ons,

but

thes

e pro

ble

ms

are

not

new

.

�In

itia

lly,

vote

rs g

ive

wom

en c

andid

ates

a m

ean s

core

of

69.5

0,

on a

sca

le

from

0 t

o 100 o

n lik

elin

ess

of b

eing t

ough. I

n S

epte

mber

of 1999,

only

68

per

cent

of lik

ely

vote

rs sa

id w

om

en in

polit

ics

and busi

nes

s of

ten ar

e to

ugh

(only

20

per

cent

say

wom

en

very

of

ten

hav

e th

e tr

ait

of

toughnes

s).

!T

his

dis

ad

van

tag

e i

s esp

eci

all

y t

rue f

or

wom

en

ru

nn

ing

fo

r execu

tive

off

ices,

su

ch

as

go

vern

or.

Vote

r�s

hes

itat

ions

about

wom

en ca

ndid

ates

re

volv

e ar

ound w

eath

er w

om

en c

an b

e to

ugh,

dec

isiv

e an

d a

ctio

n o

rien

ted.

They

als

o te

nd t

o th

ink

that

wom

en a

re les

s lik

ely

to h

ave

pro

ven r

ecor

ds.

!The

White

House

Pro

ject

under

took

this

stu

dy

to e

xplo

re t

he

dim

ensi

ons

of

thes

e pro

ble

ms

and b

egin

to

offe

r ta

ngib

le s

olu

tions.

This

res

earc

h i

s th

e m

ost

com

pre

hen

sive

, sy

stem

atic

stu

dy

of

the

single

big

ges

t pro

ble

m f

acin

g

wom

en c

andid

ates

runnin

g f

or e

xecu

tive

off

ices

�how

to

port

ray

stre

ngth

and

effe

ctiv

enes

s w

ithout

dim

inis

hin

g t

hei

r ap

pea

l.5

Res

earc

h D

esig

n

!Aft

er e

xam

inin

g 4

00 a

ds,

we t

est

ed 2

5,

look

ing a

t a v

ariet

y of

iss

ues

and t

hem

es,

form

al a

nd info

rmal

set

tings,

as

wel

l as

the

use

of a

voic

e-ove

r to

str

aight

to c

am

era.

!In

addi

tion

, w

e film

ed s

ix g

eneric

ads,

var

ying s

etting,

gende

r,age,

and b

road iss

ues.

W

e als

o cr

eate

d sa

mpl

e in

terv

iew

segm

ents

usi

ng b

oth m

ale

and fem

ale

�candi

dat

es.�

!In

the

dial

gro

ups,

we

test

ed a

ds o

n t

wo

dim

ensi

ons

�ef

fect

iven

ess

and a

ppe

al.

!The

firs

t di

al s

et c

onsi

sted o

f te

n a

ds

�five

mal

e c

andi

dat

e a

ds

and f

ive f

em

ale

candi

dat

e ads

, in

ters

pers

ed t

o si

mula

te a

rea

l ca

mpai

gn a

tmos

pher

e.

!The

seco

nd

set

of a

ds

consi

sted

of

15 a

ds

for

fem

ale

candi

dat

es�

from

var

ious

part

s of

th

e co

untr

y,

repr

esen

ting

bot

h

part

ies,

an

d

repre

senting

variou

s te

chniq

ues

.

!The

nex

t se

t of

ads

consi

sted

of

the

six

sim

ula

ted a

ds

and i

nte

rvie

w s

egm

ents

.

The

six

ads

consi

sted

of

an

ol

der

wom

an in

a fo

rmal

an

d in

form

alse

ttin

g,

a

younge

r w

oman in

a fo

rmal

an

d in

form

al

sett

ing,

and a m

an in

a

form

al

and

info

rmal

set

ting.

6

Res

earc

h D

esig

n (continued)

!The

rese

arch

was

desi

gned

to

test

and e

xplo

re o

ne

part

icula

r dim

ensi

on t

hat

oft

en

elude

s w

omen

candi

dat

es

runnin

g for

exe

cutive

offic

e �

effe

ctiv

enes

s.

!It

was

an e

xam

ination

of

com

peting f

act

ors:

show

ing a

wom

an i

n a

light

that

make

s her

per

sonal

ly a

ppea

ling,

while

als

o sh

owin

g t

hat

she

had t

he

kind

of s

tren

gth

nee

ded

for

the

job s

he

is s

eeki

ng.

!Thes

e st

rate

gic

findi

ngs

offe

r w

omen s

ugge

stio

ns

to h

elp t

hem

appe

ar m

ore

effe

ctiv

e and s

tron

g,

but

they

nee

d t

o be

put

into

the

conte

xt o

f th

e act

ual ca

mpai

gn a

nd o

ther

co

mpet

ing s

trate

gic

consi

dera

tion

s.

!Vot

ers�

hes

itat

ions

arou

nd w

omen

candi

dat

es t

end

to r

evol

ve a

round

whet

her

wom

en

can be

to

ugh,

deci

sive

, an

d ac

tion

-orien

ted,

part

icula

rly

in th

e fa

ce of

a

finan

cial

dow

ntu

rn o

r ot

her

crisi

s.

!This

re

searc

h

was

inte

nde

d to

m

ove

the

dia

logue

from

id

entifica

tion

an

d doc

um

enta

tion

of th

e pr

oble

ms

wom

en face

to

tangib

le s

olution

s.

7

Key

Fin

din

gs

!W

om

en

can

did

ate

s, e

speci

all

y f

or

execu

tive o

ffic

e,

are

oft

en

ju

dg

ed

dif

fere

ntl

y a

nd

more

hars

hly

th

an

male

can

did

ate

s.

A

chal

lengin

g

double

st

andar

d

exis

ts

for

wom

en,

espec

ially

on

the

dim

ensi

on o

f ef

fect

iven

ess

and s

tren

gth

.

!A

w

om

an

ca

nn

ot

be

pre

sen

ted

in

th

e

sam

e

way

a

man

is

p

rese

nte

d an

d ach

ieve th

e sa

me le

vel

of

eff

ect

iven

ess

. It

is

cl

ear

that

vote

rs s

tart

out

with m

ore

ques

tions

about

effe

ctiv

enes

s,

toughnes

s, a

nd p

rove

n r

ecord

s fo

r w

om

en t

han

for

men

and a

re m

uch

m

ore

judgm

enta

l ab

out

pre

senta

tion o

n t

his

dim

ensi

on.

!A

pp

eali

ng

pre

sen

tati

on

s d

o n

ot

nece

ssari

ly l

ead

to

im

pre

ssio

ns

of

eff

ect

iven

ess

for

eith

er m

en o

r w

om

en.

!Conve

rsel

y, c

om

munic

atin

g e

ffec

tive

nes

s doe

s gen

erat

e ap

pea

l.

8

Wha

t, W

here

, How

Th

e w

ay w

om

en

can

did

ate

s sp

eak,

wh

ere

th

ey s

peak,

an

d w

hat

they s

ay a

re c

riti

cal

to s

ho

win

g e

ffect

iven

ess

.

WH

AT

Wom

en

need

to p

rovid

e a

pro

ven

reco

rdw

ith s

pec

ific

pol

icie

s, g

oals

, an

d a

chie

vem

ents

. Vot

ers

star

t ou

t le

ss lik

ely

to bel

ieve

th

at a

wom

an ca

ndid

ate

has

a

pro

ven re

cord

an

d ar

e m

ore

skep

tica

l of

her

pre

senta

tion

. W

omen

can

didate

s nee

d to

show

tangi

ble

exam

ples

of

toughnes

s and m

aki

ng a

diffe

rence

, not

just

mou

th t

he

wor

ds.

En

erg

eti

c p

rese

nta

tion

s an

d a

ctiv

e v

erb

spro

ve t

o be

effec

tive

too

ls f

or w

omen

.

Th

e i

ssu

es

fem

ale

can

did

ate

s ta

lk a

bou

t are

as

imp

ort

an

t as

the w

ord

s th

ey u

se t

o t

alk

ab

ou

t th

em

. V

oter

s do

not

wan

t fe

mal

e ca

ndid

ates

tal

king

just

abou

t ex

pec

ted �

kitc

hen

tab

le�

topi

cs l

ike

educa

tion

and h

ealth c

are.

WH

ER

EForm

al se

ttin

gs

do

mor

e to

enhan

ce c

redib

ility

than

info

rmal

set

tings.

Wom

en

can

did

ate

s n

eed

to s

how

a s

eri

ou

sness

of

pu

rpose

�if t

hey

com

e ac

ross

as

too

sexy

, to

o ca

sual

, or

too

gla

mor

ous,

then

they

unde

rmin

e th

eir

cred

ibili

ty a

s an

effec

tive

lea

der

.

HO

WC

on

crete

, sp

eci

fic

state

men

tsar

e bet

ter

than

vag

ue

and futu

re-o

rien

ted s

tate

men

ts.

Vote

rs

wan

t to

h

ear

from

th

e

wom

en

ca

nd

idate

s d

irect

ly.

They

re

spon

d

to

ener

get

ic,

forc

eful

pre

senta

tion

s th

at

are

made

stra

ight

to t

he

cam

era.

Act

ive v

erb

s co

nn

ote

eff

ect

iven

ess

an

d t

ou

gh

ness

, as

wel

l as

dem

onst

rate

a p

rove

n r

ecor

d �

all

of

whic

h a

re d

imen

sion

s th

at a

re im

por

tant

for

wom

en t

o re

lay

to v

oter

s.

9

64.2

9

54.9

0

77.5

882

.11

0102030405060708090

Men

<55

Men

55+

Wom

en <

55W

omen

55+

�I w

ant

you t

o t

ell

me h

ow

lik

ely

it

is t

hat

a w

oman c

andid

ate for

Gove

rnor

wou

ld

hav

e t

hat

qualit

y,

usi

ng a

sca

le w

hic

h g

oes

from

0,

not

at

all

likely

, to

100,

ext

rem

ely

lik

ely

.�

To

ug

hn

ess

*Ple

ase

note

: thi

s is

not

sur

vey

data

, but

ratin

gs fr

om th

e di

algr

oups

.Si

mila

r res

ults

wer

e fo

und

on h

avin

g a

prov

en re

cord

.

Wom

en a

re m

ore

lik

ely

than m

en t

o se

e gen

eric

w

omen

can

did

ate

s as

likel

y to

be

tough,

with m

en

65 a

nd o

ver

bei

ng t

he

hars

hes

t cr

itic

s.

10

Men

als

o te

nd t

o ra

te h

andlin

g a

crisi

s and b

eing t

ough

as m

ore

im

por

tant

than

fem

ale

vote

rs.

93.0

8 71.3

474.5

4

95.2

0 70.5

572.5

8

92.3

9 80.9

0 62.8

1

84.4

287.0

5 71.2

6

0102030405060708090100

Men

<55

Men

55+

Wom

en <

55W

omen

55+

Can

han

dle

a cr

isis

A pr

oven

reco

rdTo

ugh

�I w

ant

you t

o te

ll m

e h

ow

im

por

tant

it is,

in t

erm

s of you

r vo

te,

for

candid

ate

s fo

r G

ove

rnor

to h

ave t

hat

qualit

y, u

sing a

sca

le w

hic

h g

oes

from

0 t

o 1

00,

where

0 m

ean

s not

at

all

impor

tant

and 1

00 m

eans

extr

em

ely im

por

tant.

*Ple

ase

note

: thi

s is

not

sur

vey

data

, but

ratin

gs fr

om th

e di

algr

oups

.In

this

re

sear

ch w

omen

tend

to g

ive

mor

e w

eigh

t to

havi

ng a

pro

ven

reco

rd w

hich

nee

ds

mor

e re

sear

ch.

11

Mea

ns a

nd P

eaks

58

.5

54

.5

59

.0

50

.7

54

.0

51

.5

60

.65

9.3

58

.95

7.3

44

46

48

50

52

54

56

58

60

62

To

tal

Me

n <

55

Me

n 5

5+

Wo

me

n <

55

Wo

me

n 5

5+

Ma

le C

an

did

ate

Ad

sF

em

ale

Ca

nd

ida

te A

ds

Ave

rage

s of

the

five

fem

ale

ads

and

five

mal

e ad

s: M

eans

�Now

we�

re g

oing t

o be

wat

chin

g s

ome

video

clip

s th

at s

how

can

didat

es. A

s w

e w

atch

thes

e cl

ips

I w

ant

you t

o te

ll m

e w

ith y

our

dia

ls if

what

you

are

see

ing m

akes

you

thin

k th

at t

he

candi

dat

e is

show

ing s

tren

gth

and a

nd is

an e

ffec

tive

lea

der

. Z

ero

mea

ns

no

stre

ngth

, or

not

effec

tive

, an

d 100 m

eans

a gre

at d

eal of

str

ength

or

very

eff

ective

.�

�Now

we�

re g

oing t

o be

wat

chin

g s

ome

video

clip

s th

at s

how

can

didat

es. A

s w

e w

atch

thes

e cl

ips

I w

ant

you t

o te

ll m

e w

ith y

our

dia

ls if

what

you

are

see

ing m

akes

you

thin

k th

at t

he

candi

dat

e is

show

ing s

tren

gth

and a

nd is

an e

ffec

tive

lea

der

. Z

ero

mea

ns

no

stre

ngth

, or

not

effec

tive

, an

d 100 m

eans

a gre

at d

eal of

str

ength

or

very

eff

ective

.�

65

61

65

57

60

56

68

68

69

65

0

10

20

30

40

50

60

70

To

tal

Me

n <

55

Me

n 5

5+

Wo

me

n <

55

Wo

me

n 5

5+

Ma

le C

an

did

ate

Ad

sF

em

ale

Ca

nd

ida

te A

ds

Avera

ges

of

the f

ive f

em

ale

ad

s an

d f

ive m

ale

ad

s: P

eaks

12

A P

rove

n R

ecord

!D

em

on

stra

tin

g a

pro

ve

n r

eco

rd i

s key f

or

fem

ale

can

did

ate

s to

sh

ow

th

ey c

an

be

eff

ect

ive

le

ad

ers

.

�D

ocu

men

tin

g a

reco

rd o

f p

roven

resu

lts

is i

mp

ort

an

t to

vo

ters

.Fo

r both

mal

e a

nd f

emal

e ca

ndid

ates

a p

rove

n r

ecord

enhan

ces

cred

ibili

ty w

hen

cla

imin

g e

ffec

tive

ness

.

�It

is b

est

to

use

co

ncr

ete

exam

ple

sw

hen d

iscu

ssin

g a

pro

ven r

ecord

.�

Th

e u

se o

f ti

tles h

elp

s i

mp

art

eff

ect

iven

ess

. U

sing t

itle

s of

ele

ctiv

e offic

e su

ch a

s M

ayo

r, L

t.

Gove

rnor

or

titles

of

lead

ersh

ip s

uch

as

boar

d c

hair

or

civi

c org

aniz

er a

ll hel

ped

rei

nfo

rce

exper

ience

and a

tra

ck r

ecord

.

�U

sin

g p

ers

on

al b

iog

rap

hy m

ay b

e a

go

od

wa

y t

o s

et

up

a p

roven

re

cord

for

fem

ale

candid

ates

, but

cannot

be r

elie

d o

n a

lone.

Rat

her

, bio

gra

phy

nee

ds

the

languag

e an

d im

ages

th

at p

rove

res

ults

and d

emonst

rate

d a

ccom

plis

hm

ents

.

“T

hey

didn

't ha

ve a

ny e

xper

ienc

e. T

hey

wer

e ju

st c

omin

g in

off

the

stre

et a

nd th

ey w

ere

sayi

ng, ‘

I am

goi

ng to

run

for

gove

rnor

bec

ause

I a

m th

is a

nd I

am

that

.’”

-Sen

ior

man

in M

isso

uri

“I

thou

ght s

he w

as v

ery

effe

ctiv

e an

d I

thou

ght s

he w

as p

oint

ing

to h

er r

ecor

d an

d sa

ying

, ‘T

his

is w

hat I

did

as

may

or

and

this

is w

hat I

’m g

oing

to d

o as

gov

erno

r.’

She

was

put

ting

her

mou

th w

here

her

feet

had

bee

n. A

nd I

like

that

.”

-Sen

ior

man

in M

aryl

and

“St

ate

your

gai

ns, y

our

trac

k re

cord

as

best

you

can

bec

ause

for

wom

en th

ere

is n

ot m

uch

ther

e.”

-You

nger

wom

an in

Mis

sour

i

13

Concr

ete

resu

lts-

orien

ted lan

guag

e w

ork

s bes

t to

show

effec

tive

nes

s

�Str

eam

line

bure

aucr

acy�

�Cut

taxe

s�

�Ste

el fou

ndri

es r

eopen

ed�

�Child

ren h

ave

mor

e acc

ess

to h

ealth c

are

than a

ny

other

sta

te�

�Str

onges

t ec

onom

y in

dec

ades

�New

HM

O p

rote

ctio

ns�

Peo

ple

dia

led

up

on

th

e f

oll

ow

ing

ph

rase

s:

14

Subst

ance

mat

ters

!Th

e i

ssu

es

fem

ale

can

did

ate

s ta

lk a

bou

t are

as

imp

ort

an

t as

the w

ord

s th

ey u

se t

o t

alk

ab

ou

t th

em

.

�It

is

cl

ear

from

th

e fo

cus

gro

up

s th

at

vote

rs w

an

t to

h

ear

wom

en

talk

ab

ou

t n

on

-tr

ad

itio

nal

polici

es

an

d i

ssu

es.

Th

ey d

o not

just

wan

t fe

mal

e ca

ndi

dat

es t

o ta

lk a

bou

t th

e tr

aditio

nal

�ki

tchen

tab

le�

issu

es o

f ed

uca

tion

and h

ealthca

re.

They

als

o w

ant

to h

ear

abou

t th

e is

sues

th

at

are

bot

h

impor

tant

to

thei

r liv

es

and

are

likel

y to

dem

onst

rate

to

ughnes

s an

d ef

fect

iven

ess:

the

econ

omy,

taxe

s and c

rim

e.

�W

hen

dis

cuss

ing

mo

re �

soft

� o

r tr

ad

itio

nal

�wo

men

�s�

issu

es,

(such

as

educa

tion

), m

ale

and f

emal

e ca

ndi

dat

es g

et h

igh r

atin

gs

on a

ppea

l, b

ut

nei

ther

rec

eive

par

ticu

larl

y hig

h r

atin

gs

on

effe

ctiv

enes

s.

�Cri

me p

roves

to b

e o

ne o

f th

e b

est

iss

ues

for

wom

en

to g

ain

cre

dib

ilit

y.

Wom

en

and m

en b

oth r

ecei

ve h

igher

rat

ings

when

they

tal

k abou

t cr

ime

with s

pec

ific

ref

eren

ces

to

polic

y pro

posa

ls.

This

appro

ach w

ork

s bes

t w

hen

wom

en d

emon

stra

te a

spec

ific

, re

leva

nt

connec

tion

to

the

issu

e th

at e

nhan

ces

thei

r cr

edib

ility

.

�Taxes

as

an

iss

ue w

ork

s w

ell f

or

wom

en

can

did

ate

s.

When

fem

ale

candid

ate

s ta

lk

abou

t cu

ttin

g t

axes

, vo

ters

dia

l up o

n e

ffec

tive

nes

s.

�Th

e e

con

om

yis

th

e t

hir

d i

ssu

e t

hat

wom

en

can

use

to d

em

on

stra

te e

ffect

iven

ess

, but

this

has

mor

e m

ixed

res

ults.

Vot

ers

are

mor

e ju

dgm

enta

l ab

out

wom

en r

unnin

g o

n t

he

econ

omy

than

men

. W

omen

are

mor

e su

cces

sful

when

mak

ing s

pec

ific

, co

ncr

ete

econ

omic

cl

aim

s an

d pro

pos

als

rath

er t

han

only

bro

ad s

tate

men

ts.

15

What

work

s le

ss w

ell

�E

nd

ors

em

en

ts

may

no

t n

ece

ssa

rily

b

e th

e sil

ver

bu

llet

that

man

y o

f u

s w

ou

ld e

xp

ect

. Endors

ements

fro

m n

ewsp

aper

s, �

regula

r peo

ple

,�an

d o

ther

lead

ers

all fa

il to

incr

eas

e ef

fect

iven

ess

in t

his

exp

erim

enta

l des

ign,

alth

ough w

e sh

ould

note

th

at b

y def

initio

n t

hes

e v

ote

rs a

re n

ot

fam

iliar

with t

he t

hir

d p

arty

endors

ers.

It

is

import

ant

to r

emem

ber

, how

ever

, th

at t

he

dia

l gro

up r

esponden

ts d

o n

ot

hav

e t

he

luxu

ry o

f bein

g a

cquai

nte

d w

ith t

he e

ndors

er �

it i

s not

their

hom

etow

n n

ewsp

aper

, th

eir

gover

nor,

or

thei

rnei

ghbor.

�A

dd

itio

nall

y,

it ap

pears

th

at

a

male

vo

iceo

ver,

o

r a

male

en

do

rser

may

overs

had

ow

th

e f

em

ale

ca

nd

idate

. I

t is

im

port

ant

that

she

appea

r st

rong a

nd

effe

ctiv

e b

y sp

eak

ing f

or

her

self.

�W

hil

e t

he

y m

ay h

ave

ma

ny o

the

r u

ses

in c

am

pa

ign

s, g

imm

ick

s c

ut

ag

ain

st

dem

on

stra

tin

g e

ffect

ive

ness

, es

pec

ially

in t

he c

urr

ent

envi

ronm

ent.

�Is

su

ing

w

ritt

en

p

lan

s

do

es

less

fo

r est

ab

lish

ing

eff

ect

iven

ess

th

an

co

nven

tio

na

l w

isd

om

su

gg

est

s.V

ote

rs d

o n

ot

dia

l up o

n e

ffec

tive

nes

s an

d t

end t

o

hav

e low

rec

all of

the p

lans.

�S

tate

men

ts t

hat

are

vag

ue,

futu

re-o

rie

nte

d,

em

oti

ve o

r th

at

do

no

t sh

ow

p

roo

f o

f re

cord

, su

ch a

s �w

ill a

ppoin

t,�

�one

of

my

conce

rns

is,�

�th

e b

udget

will

be,

� �w

ork

ed w

ith t

he s

yste

m f

or

chan

ge,

� and �

solv

es p

roble

ms,

�oft

en r

ated

hig

h

on a

ppea

l but

not

on e

ffec

tive

nes

s.16

The

trian

gle

diag

ram

bel

ow is

a s

impl

e illu

stra

tion

of o

ne o

f th

e ch

alle

nges

wom

en c

andi

date

s fa

ce w

hen

bein

g ev

alua

ted

by

vote

rs.

The

dow

nwar

d po

intin

g tri

angl

e re

pres

ents

the

eval

uativ

e fra

mew

ork

that

vot

ers

appl

y to

mal

e ca

ndid

ates

. The

ave

rage

vi

ewer

spe

nds

a sm

all a

mou

nt o

f tim

e as

sess

ing

the

pers

onal

app

eara

nce

of a

mal

e ca

ndid

ate,

mov

es q

uick

ly to

eva

luat

e se

tting

an

d su

rroun

ding

s an

d fin

ally

spe

nds

the

mos

t tim

e fo

cuse

d on

wha

t the

mal

e ca

ndid

ate

is s

ayin

g.

The

upw

ard

poin

ting

trian

gle

repr

esen

ts th

e ve

ry d

iffer

ent f

ram

ewor

k th

at o

ur r

esea

rch

sugg

ests

vot

ers

appl

y to

fem

ale

cand

idat

es. T

he ti

me

spen

t on

each

ca

tego

ry is

opp

osite

, with

vie

wer

s sp

endi

ng th

e si

gnifi

cant

ly m

ore

time

cons

ider

ing

a fe

mal

e ca

ndid

ate�

s pe

rson

al a

ppea

ranc

e,

then

sim

ilarly

eva

luat

es th

e se

tting

�su

gges

ting

that

ther

e is

then

less

tim

e to

con

side

r wha

t the

wom

an c

andi

date

is s

ayin

g.

Men

Wom

en

Issue

s and

Mes

sage

�Wha

t�

Setti

ng�W

here

Pers

onal

App

eara

nce

�How

How

The

first

thin

g a

view

er/v

oter

not

ices

abo

ut a

ny c

andi

date

is th

eir v

isua

l app

eara

nce.

Thi

s in

clud

es th

e ov

eral

l loo

k of

th

e nd

idat

e, in

clud

ing

clot

hing

, fac

ial e

xpre

ssio

ns, b

ody

lang

uage

, and

leve

l of f

orm

ality

. For

wom

en th

is c

an m

ean

addi

tiona

l es

tions

abo

ut a

ge a

nd th

e ro

le o

f fa

mily

.

Whe

reTh

e se

tting

in w

hich

a m

essa

ge is

del

iver

ed is

the

next

cha

ract

eris

tic n

otic

ed b

y a

view

er. W

here

a c

andi

date

is, w

heth

er th

e tin

g is

an

offic

e,

out w

ith o

rdin

ary

wor

kers

on

the

job

site

, or i

n an

eve

n m

ore

info

rmal

set

ting

such

as

kitc

hen

or a

livi

ng ro

om.

The

ople

sur

roun

ding

a

cand

idat

e ar

e al

so fa

ctor

ed in

to th

is s

tage

of e

valu

atio

n.

Wha

tLa

st a

vie

wer

focu

ses

on w

hat i

s be

ing

said

, the

act

ual t

opic

mat

ter a

nd th

e to

ne a

nd s

tyle

of t

he p

rese

ntat

ion.

Tri

angle

s of

Perc

eption

17

Pre

senta

tion

!V

ote

rs j

ud

ge w

om

en

by h

ow

th

ey l

oo

k,

wh

at

they s

ay a

nd

wh

ere

th

ey s

ay i

t.

While

men h

ave

to b

e a

ware

of

thei

r vi

sual

pre

senta

tion

s, w

om

en h

ave

to b

e e

ven

mor

e v

igila

nt

abou

t how

they

pre

sent

them

selv

es.

!Fo

rmal

sett

ing

s an

d a

ttir

e s

ho

w w

om

en

as

seri

ou

s an

d r

igh

t fo

r th

e j

ob

.W

hen

pre

sente

d t

his

way,

wom

en r

eceiv

ed h

igher

effect

iven

ess

ratings.

“W

ell,

I w

as ju

st g

oing

to s

ay th

at I

did

n’t…

it w

as a

turn

off

to m

e w

hen

they

wer

e tr

ying

to g

et b

y w

ith

just

lo

oks

and

pers

onal

ity

and

real

folk

sy s

tuff

. I

just

did

n’t l

ike

the

way

she

look

ed.”

-you

nger

wom

an in

Mis

sour

i

“W

ith

[can

dida

te X

] st

andi

ng u

p th

ere

as a

n ex

ecut

ive,

in a

ll o

f the

pic

ture

s if

you

take

a lo

ok a

t her

and

at

the

girl

[ca

ndid

ate

Y],

you

’ll s

ee [

cand

idat

e Y

] is

in b

lue

jean

s an

d [c

andi

date

X]

has

been

in a

bus

ines

s su

it

the

who

le ti

me.

I th

ough

t a w

hole

lot h

ighe

r of

[ca

ndid

ate

X]

than

I d

id [

cand

idat

e Y

]. [

Can

dida

te Y

] di

dn’t

lo

ok li

ke s

he w

as g

over

nor

mat

eria

l. [C

andi

date

X]

look

ed a

litt

le b

it b

ette

r.”

-you

nger

wom

an in

Mis

sour

i

The

nee

d f

or a

for

mal

set

ting a

nd a

ttir

e is

mos

t ob

viou

s in

the

gen

eric

cre

ated

ads.

The

form

al

fem

ale

ads

rate

d h

igher

than

the

info

rmal

ads

amon

g e

very

vot

er g

roup.

The

younger

and m

ore

attr

active

the

candid

ate,

the

mor

e im

por

tant

a fo

rmal

set

ting.

18

In

the

crea

ted

ads,

th

e fo

rmal

ads

garn

er

hig

her

ra

tings

than

the

info

rmal ads.

55.0

57.4

54.2

50.0

53.2

52.2

46485052545658

Form

alm

ale

adFo

rmal

youn

ger

wom

an a

d

Form

alol

der

wom

an a

d

Info

rmal

mal

e ad

Info

rmal

youn

ger

wom

an a

d

Info

rmal

olde

rw

oman

ad

Mean

s o

f cr

eate

d s

eg

men

ts

�Now

we�

re g

oin

g t

o b

e w

atch

ing s

om

e vi

deo

clip

s th

at

show

can

did

ates

. A

s w

e w

atch

thes

e c

lips

I w

ant

you t

o t

ell

me

with y

our

dia

ls i

f w

hat

you a

re s

eein

g m

akes

you t

hin

k th

at t

he c

andid

ate i

s sh

ow

ing

stre

ngth

and a

nd is

an e

ffec

tive

lea

der

. Z

ero m

eans

no s

trength

, or

not

effe

ctiv

e, a

nd 1

00 m

eans

a gre

at

dea

l of

stre

ngth

or

ver

y effec

tive

.�

19

Form

al s

ettings

bes

t co

nve

y ef

fect

iven

ess.

�M

an

y

info

rmal

sett

ing

s ca

n

be

ap

peali

ng

, b

ut

no

t p

art

icu

larl

y

eff

ect

ive.

For

bot

h m

ale

and f

emal

e ca

ndi

dat

es,

shak

ing h

ands,

sitting w

ith

child

ren,

stan

din

g

nex

t to

a c

hild

�s d

esk,

or

stan

ding in n

osta

lgic

set

tings,

such

as

whea

t fiel

ds,

rat

e hig

h o

n t

he

appea

ling s

cale

with v

oter

s, b

ut

do n

ot r

ate

hig

h o

nef

fect

iven

ess.

Sitting a

t a

des

k, s

tandi

ng a

t a

pod

ium

, or

bei

ng

in a

busi

nes

s or

mee

ting s

etting

wor

k bes

t fo

r co

nve

ying e

ffec

tive

nes

s fo

r th

e fe

mal

e ca

ndi

dat

es.

�V

ote

rs are

m

ore

cr

itic

al

of

fem

ale

ca

nd

idate

s� ap

peara

nce

s th

an

th

ey a

re o

f m

ale

can

did

ate

s.W

omen

can

didat

es n

eed t

o sh

ow a

ser

iousn

ess

of p

urp

ose

�if t

hey

com

e ac

ross

as

too

sexy

, to

o ca

sual

, or

too

gla

mor

ous,

then

they

hurt

thei

r ch

ance

s of

bei

ng s

een

as a

n e

ffec

tive

lea

der

.

Vot

ers,

are

much

mor

e lik

ely

to c

omm

ent

on t

he

appea

rance

of

the

fem

ale

candid

ates

th

an t

he

mal

e ca

ndi

dat

es.

“I

thin

k th

ere

is a

mat

ter

of d

ress

. It s

houl

d no

t be

abou

t who

has

the

best

figu

re. A

gain

, I th

ough

t tha

t wom

an…

was

just

ab

omin

able

wit

h th

e je

ans

and

the

tigh

t sui

ts a

nd a

ll th

at. I

thin

k th

ere

is a

mat

ter

of s

ophi

stic

atio

n an

d ta

stef

ulne

ss th

at

shou

ld b

e in

thei

r dr

ess

that

mak

es th

em lo

ok p

rofe

ssio

nal a

nd c

onfi

dent

.”

-You

nger

wom

an in

Mar

ylan

d

“I

just

did

n’t l

ike

the

way

she

look

ed.”

-You

nger

wom

an in

Mis

sour

i20

Str

ong A

ctiv

e La

nguag

e

!T

he w

ay w

om

en

can

did

ate

s sp

eak,

wh

ere

th

ey s

peak,

an

d w

ha

t th

ey s

ay a

re c

riti

cal

to s

ho

win

g e

ffect

iven

ess

. En

erg

eti

c p

rese

nta

tion

s an

d a

ctiv

e v

erb

s p

rove t

o b

e

eff

ect

ive t

ools

for

wom

en

.

�O

ne o

f th

e m

ost

rob

ust

fin

din

gs

is t

hat

act

ive v

erb

s w

ork

well f

or

fem

ale

ca

ndid

ate

s.

Act

ive

verb

s co

nnot

e ef

fect

iven

ess

and

toughness

, as

wal

l as

dem

onst

rating a

pro

ven re

cord

. Act

ive ve

rbs

such

as

�f

ought,

� �t

old,�

�c

rack

ed

dow

n,�

and �

forg

ed�

are

all

verb

s th

at c

onve

y ef

fect

iven

ess

and t

oughness

to

vote

rs,

and v

oter

s di

al up o

n e

ffec

tive

nes

s on

the

language

, an

d o

vera

llra

te t

he

ads

hig

her.

�V

ote

rs

als

o

resp

on

d

to

wom

en

ca

ndid

ate

s p

ers

on

all

y

makin

g

tou

gh

st

ate

men

ts�

�you

bre

ak

the

law

, yo

u p

ay

the

pric

e;�

�you

do

the

crim

e, y

ou d

o th

e tim

e;�

�we�

ve g

ot t

o ch

ange

the

syst

em;�

�the

vote

rs a

re t

ired

of

bein

g l

ied

to;�

�ther

e w

ill b

e hon

est

budget

s.�

Vot

ers

dial

ed u

p on

effec

tive

nes

s an

d t

ende

d to

have

hig

her

rec

all in

the

grou

ps

of t

hes

e m

omen

ts.

�Talk

ing

in

act

ive l

an

gu

ag

eals

o a

llow

s w

om

en

to s

et

up p

lace

s w

here

th

ey

have t

aken

on

a t

ou

gh

en

em

y,

an

d t

o s

peak f

or

them

selv

es

in m

ore

forc

efu

l la

ngu

age.

�In

all t

he a

ds

we t

est

ed

th

ere

was

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