B-School Student Satisfaction

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    B-SCHOOLALUMNISATISFACTION:

    A SURVEYREPORT

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    INTRODUCTION

    Satisfaction of alumni is

    the best indicator for a

    job well done by any

    educational institution. Careers360 conducted a

    survey of 1228 alumni of

    over 200 B-schools, to

    find out the value of anMBA degree.

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    31%students feel they did not getthe full value of

    the MBA/PGDM program.

    Strongly

    Disagree

    7%

    Disagree

    24%

    Agree

    45%

    Strongly

    Agree

    24%

    I am getting/got the full value from my

    MBA/PGDM program

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    1 out of every 3 student feels that their B-school faculty

    was not up to the mark.

    Strongly

    Disagree5%

    Disagree

    31%

    Agree

    39%

    Strongly

    Agree25%

    My B-school's faculty is/was up to the mark

    and their teaching methods added

    tremendous value to me

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    4 out of every 5 student feel that the B-school provided a

    learning environment.

    Strongly

    Disagree

    5%

    Disagree

    17%Agree

    47%

    Strongly

    Agree

    31%

    I feel there is/was a learning environmentin my B-school

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    The trend to pick up a niche area and focus a lot more on

    the specialised domain is still not in the populace.

    Strongly

    Disagree

    18%

    Disagree

    37%

    Agree29%

    Strongly

    Agree16%

    I'd recommend the specialized MBAs offered by B-schools, e.g. MBA (Pharma.), MBA (Real Estate),

    MBA (Telecom)

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    87%of students feel that MBA program helped to improve

    soft skills and grooming.

    Strongly

    Disagree

    3%

    Disagree

    10%

    Agree

    48%

    Strongly

    Agree39%

    MBA program helped me improve my soft-skills and

    grooming.

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    One-fourth of the students dont agree that they learnt

    ethical values along with profit and success

    Strongly

    Disagree

    7%

    Disagree

    19%Agree

    36%

    Strongly

    Agree38%

    My B-school taught me that life is much more thanjust maximization of profit or survival of the fittest

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    For 73%of students Alumni and batchmates are of great

    help.

    Strongly

    Disagree

    7%

    Disagree

    19%Agree

    46%

    Strongly

    Agree28%

    My B-school batchmates and alumni are of greathelp to me

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    2 out of 5students are unhappywith their placement cell.

    StronglyDisagree

    15%

    Disagree

    24%

    Agree

    39%

    Strongly Agree

    22%

    My B-school's Career Center/Placement Cell is/was

    of great help, with regards to the industry interface,summer and final placements.

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    29% of students would like a substantial improvement in

    their institutional infrastructure facilities.

    Strongly

    Disagree7%

    Disagree

    22%Agree

    45%

    StronglyAgree

    26%

    My B-school offers best in class infrastructure

    Library, Canteen, Campus, Hostels, Computer Labs,

    Auditorium etc

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    4 out of 5 students find AICTE/UGC approval crucial.

    Strongly

    Disagree

    9%

    Disagree

    10%

    Agree

    39%

    Strongly

    Agree

    42%

    A recognized degree by AICTE/UGC is crucial.

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    37%of the students say that the ROI is no good.

    Strongly

    Disagree

    11%

    Disagree

    26%

    Agree

    39%

    Strongly

    Agree

    24%

    The Return on Investment (ROI) on my MBA/PGDM

    is good.

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    Students still have faith in MBA. Only 18% have decidednot to recommend the degree to others.

    Strongly

    Disagree

    5%

    Disagree

    13%Agree

    53%

    Strongly

    Agree

    29%

    I would recommend my friends/relatives to do anMBA.

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    36%of the respondents will not recommend their own alma

    mater, where 13% strongly hold this opinion.

    Strongly

    Disagree

    13%

    Disagree

    23%

    Agree

    37%

    Strongly

    Agree27%

    I would recommend my Friends/Relatives to join my

    B-School.

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    44% respondents are unhappy with the campus placements

    they got after passing out.

    Strongly

    Disagree

    23%

    Disagree

    22%

    Agree

    37%

    Strongly

    Agree18%

    I am satisfied with my job placement after

    passing out of my MBA

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    Nearlyone third of students feel there is little or no value of

    the MBA degree in corporate world.

    Strongly

    Disagree

    21%

    Disagree

    11%

    Agree

    39%

    Strongly

    Agree29%

    My MBA is valued by the industry I am working in.

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    BATCH-WISESATISFACTION

    40

    50

    60

    70

    80

    Before2012

    2012 2013 2014

    Satisfaction from

    Course Curriculum

    and Pedagogy

    Satisfaction from the

    added benefits outside

    classroom

    Satisfaction from

    infrastructure and

    facilities

    Satisfaction from ROIand Value Addition

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    DIFFERENCEOBTAINEDINTHERESPONSES

    50

    60

    70

    80

    90

    Through B-schools Direct

    My B-school's Career Center/Placement Cellis/was of great help, with regards to the industry

    interface, summer and final placements.

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    DIFFERENCEOBTAINEDINTHERESPONSES

    50

    60

    70

    80

    90

    Through B-schools Direct

    I would recommend my Friends/Relatives to

    join my B-School.

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    DIFFERENCEOBTAINEDINTHERESPONSES

    50

    5560

    65

    70

    75

    80

    85

    90

    Through B-schools Direct

    I am satisfied with my job placement afterpassing out of my MBA.

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    CONCLUSION

    Dissatisfied With:

    Course Curriculum

    Teaching Techniques

    Niche Specializations Placements, add-on value, ROI

    Infrastructure

    Satisfied With:

    Peer learning and alumni support

    Sound learning environment