b i s u r v e y 1 0

t h e c u s t o m e r v e r d i c t

Results for Dimensional Insight

o c t o b e r 2 0 1 1

n o w i n i t s t e n t h y e a r o f p u b l i c at i o n , t h e b i s u r v e y i s a n a n n u a l r e p o r t

b a s e d o n t h e w o r l d ’ s l a r g e s t v e n d o r - i n d e p e n d e n t s u r v e y o f b u s i n e s s

i n t e l l i g e n c e a n d p e r f o r m a n c e m a n a g e m e n t u s e r s . t h e b i s u r v e y 1 0

at t r a c t e d n e a r ly 3 0 0 0 r e s p o n s e s . t h e b i s u r v e y 1 0 u n c o v e r s t h e

t r u t h a b o u t w h y r e a l - w o r l d o r g a n i z at i o n s s e l e c t b i p r o d u c t s ,

h o w t h e y u s e t h e m , a n d w i t h w h at s u c c e s s . i t a l s o c o m pa r e s t h e

l e a d i n g p r o d u c t s o n t h e m a r k e t a c r o s s a n u m b e r o f h e a d l i n e c r i t e r i a

s u c h a s p e r f o r m a n c e , s c a l a b i l i t y a n d v e n d o r s u p p o r t .

d i m e n s i o n a l i n s i g h t p e r f o r m e d e x c e p t i o n a l ly w e l l a c r o s s n u m e r o u s

s u r v e y m e t r i c s , a n d a c h i e v e d t h e t o p s c o r e i n s e v e r a l c at e g o r i e s ,

s u m m a r i z e d i n t h e f o l l o w i n g c h a r t s :

n v e n d o r s u p p o r t

n q u e r y p e r f o r m a n c e

n o v e r a l l p e r f o r m a n c e

n n u m b e r o f d e pa r t m e n t s u s i n g a p p l i c at i o n

n b u s i n e s s b e n e f i t s i n d e x

l e g e n d

v e n d o r s u p p o rt

o v e r a l l p e r f o r m a n c e

q u e ry p e r f o r m a n c e

b u s i n e s s b e n e f i t s i n d e x

n u m b e r o f d e pa rt m e n t s u s i n g a p p l i c at i o n

contact information

www.dimins.comDI Headquarters60 Mall RoadBurlington, Massachusetts01803Tel: 781 229 9111Fax: 781 229 9113info@dimins.com

about dimensional insight

Dimensional Insight is the leading provider of

integrated BI and performance management

solutions that empower information consumers

throughout the enterprise with data-driven

decision making abilities. Our cost effective

information delivery platform rapidly delivers

performance dashboards, self service reporting,

ad hoc analytics, and data integration

capabilities to support any technical or user-

defined BI requirement. With Dimensional

Insight, organizations are able to immediately

realize the benefits of next generation BI tools

and better manage the total cost of ownership

of their BI applications.

capabilities:

n Dashboardsn Scorecardsn Ad Hoc Analysisn Exception Reportingn Information Broadcastsn Alert Notificationsn Data Integrationn Data Discovery

©2011 Dimensional Insight, Inc. All other products and brand names are trademarks and registered trademarks of their respective companies.

common applications

customer service

n Customer Satisfactionn Quality Assurance

distribution

n Customer Countsn Distribution Reachn Margin Managementn Purchasing Trend Analysisn Sold/Unsoldn Supplier Reporting

finance

n Billing Backlogsn Expense Analysisn General Ledger Analysisn Investment Analysisn Revenue Analysis

healthcare

n Disease Managementn Meaningful Usen Outcomes Measurementn Productivity Reportingn Provider Network Managementn Utilization Review

human resources

n Headcount Analysisn Payroll Analysisn Personnel Management

importers/suppliers

n Depletion/Sales Comparisonn Inventory Efficienciesn Order Fulfillment Analysisn Sales This Year vs. Last Year

manufacturing

n Backlog, Order Fulfillmentn Booking Analysisn Cost Analysisn Production Efficiencyn Sales vs. Plann Shipping/Revenue Analysis

publishing

n Advertising Sales Analysisn Circulation Analysisn Classified Managementn Promotions Tracking

sales and marketing

n Forecastingn Lost Business Analysisn Product Profitabilityn Sales Tracking/Reporting

supply chain

n Carrier Mixn Facility Load Balancingn GIS Mappingn Route Analysisn Route Efficiency