AYR Go Live Prep Presenation

7/30/2019 AYR Go Live Prep Presenation

1/11

AYR GO LIVE PREP

Wednesday, May 15, 2013


2/11

Room Service

Mandatory Field in iMed

MANDATORY Room Service Appropriatenessfield in Order Manager active effectivetomorrow, May 16.

Selection must be made in order to complete adietary order entry(start assessing patients for

AYR participation level tomorrow to form habit)

Memo distributed electronically and paper copies

hospital wide


3/11


4/11

Meal Service on Monday, May 20th

Meal service to patients will be the same as is today.No changes all until Tuesday lunch time.

As you round on patients Monday, talk to them about

the change of the meal delivery system taking placetomorrow and its benefits (ordering of meals when youwant, what you want 7-7, 7 days a week; more variety ofmeal offerings, meal prepared to order and delivered toroom within 45mins).


5/11

Meal Service on Tuesday, May 21st

Breakfast service is the same as currently is.Conversion to Room Service is happening for lunchforward hospital wide.

EVS is placing AYR menus in all patient rooms(exception are ED, PACU, stepdown, SNU) on overbedtables and making them available Tuesday morning.

When rounding on patients Tuesday morning, nursingstaff talk about AYR and turn patients attention to the

menu they use to place Tuesday lunch and subsequentorders. Menu is bilingual and has the instructions on howto order on the middle back section.


6/11

How to Prepare for Tuesday AYR Go Live

Ensure all patients have an up to date diet order in

iMed Assess all patients for Room Service Appropriatenessand make the selection in iMed

Goal is to have as many patients as possible AYR

Appropriate to increase patient satisfaction with servicesprovided.

Promptly update patients diet order throughout hisstay (current challenge!!!)

All iMed entries automatically cross over to NS viainterface

Same process applies for new admissionsOrient thepatient to AYR, show the menu, hrs of operation, number

to call; assess the patient and enter data in iMed


7/11

AYR & Diabetics

Diabetic patients participate in AYR program to thefullest extent, meaning you categorize those patients asAYR Appropriate whenever possible.

After the diabetic patient places his meal order, the NSdiet operator calls the nurses station to alert staff the

patient has placed his order.

The meal is available to the patient within 45 minutes

from the time of the call placed to the nurses station.


8/11

AYR in SNU, StepDown & PACU

Patients admitted to those units dont

participate in room service and are receiving

non select trays

IMPORTANT:

Patient in SNU, Step-down and PACU must be

categorized as Not Room Service Appropriate


9/11

AYR in ED

ED patients are not inpatients so please

continue faxing meal orders for those patients

to NS for processing

ED meal requests need to contain patients full

name, DOB, room number & diet order


10/11

Door Frame Magnets

How the Magnet Works

The magnet is used to identify WHEN a patient is

eating and is placed on the outside of the door frame

by NS staff upon tray delivery to room

When the soiled tray is removed from patient

room by floor staff, the magnet must be moved back

to the inside of the door jam indicating the patient

has finished his meal and there is NO tray in thepatient room.

Magnets are reusable and stay on the door frame at

all times


11/11

Reporting Issues

Please call the manager spectra line at 4170

Do not use the AYR meal ordering line DIET

(3438) to report issues or seek assistance. TheDIET line is for meal ordering only.

Documents

AYR Go Live Prep Presenation