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Avoiding the Hardware Emergency Room VMware vSphere with Operations Management and HPE OneView

Malcolm FergusonHewlett Packard Enterprise (HPE)Data Center Architect

Nov 4, 2015Cheryl ThrailkillVMwareSoftware-Defined Data Center Specialist

Agenda• Today’s IT mission critical operations environment

• Monitor systems for signs of pre-failure vs just failure

• Analytics approach to monitoring and immediate resolution

• Gain a full perspective of the status of your systems

• Monitor the health of your hardware and virtual environment together

• No-cost ways to evaluate

CONFIDENTIAL 2

Status QuoGoal

• Are you able to meet or exceed service level expectations?• Can you remediate issues before end users are impacted?• How many monitoring tools are you using?

Quality of Service

• What is your average Mean Time to Incident & Resolution?• Do you manage your infrastructure capacity?• How do you plan for future needs?

Operational Efficiency

• Is your IT infrastructure compliant to regulatory standards?• Can you proactively enforce IT standards in your organization?

Control and

Compliance

Operations Management Goals

3

Today’s Reality in Operations Management

Monitoring Data Overload Alert Storms

Finger Pointing

DBA

VI Storage

Over-provisioning

4

Volume of Monitoring Data is Exploding

5

Metrics & DataVolume

Traditional Stack(Server, Storage, Networking, Web, App Server and DB)

Virtualized Infrastructure(incl. Storage andNetwork Virtualization)

Distributed & Mobile Apps(incl. Public cloud, SaaS, Mash-ups, …)

AlertVolume

“Operations Gap”

“Commit to a comprehensive IT Operations Analytics strategy to optimize today's operations and support future I&O work” – Gartner

vRealize Operations

Operations Console Extensibility

Integrated Management Disciplines

Performance ComplianceConfiguration CapacityAvailability

Resilient, Scale-Out Platform

App Visibility Logs*AnalyticsReporting/Alerting Automation SDK

Management Packs

APIs

Quality of Service

vRealize Operations OverviewOperationalEfficiency

Control andCompliance

6*vRealize Log Insight is not part of vRealize Operations but included with vRealize Operations Insight and vRealize Suite

How VMware Helps in Delivering Quality of Service

Improve performance and avoid disruption with self-

learning management tools

Key Capabilities Benefits

90% reduction in alert volume

Proactively detect & avoid incidents early-on

Quality of Service

Self-learning predictive analytics

Smart alerts identify problems based on multiple symptoms

7

No new monitoring tools or point products needed

Domain-specific management packs for HP, MS, SAP, NSX etc.

How VMware Helps in Improving Operational Efficiency

8

Become more efficient by automating key IT processes

with policy-based control

Key Capabilities Benefits

Operational Efficiency

50% reduction in troubleshooting times

Guided remediation of problems

Capacity optimization across virtual and physical stack

30% reclaimed resources

Predictive Analytics

Problem Detection from multiple symptoms drives

recommendation and proactive action

Health Risk Efficiency

Dynamic Thresholds

How is VMware Self-learning Analytics Different?

9

Super Metrics

Dynamic Thresholds adapt to workload changes and eliminate alert storms and

false positives

Immediate Issues

FutureIssues

OptimizationOpportunities

Super Metrics combine hundreds of KPIs into

health, risk and efficiency scores

1 2 3

vRealize Operations

Adopting an Analytics Based Process

10

1. Identify key metrics to measure – do not focus on the UI!2. Start with vSphere and gradually broaden scope3. Build a library of best practices and repeatable workflows4. Incent team to focus on issue prevention5. Share your success with other teams

5 Steps to an Analytics Based Process

Health Alert – Performance Troubleshooting

11

Performance alert contributing to degraded health. Let’s click to

see details …

Immediate Problems

Emerging issues

Opportunities to Optimize

High disk device latency contributing to

degraded health

Coverage across the entire environment

Operations Analytics-driven Automation

12

Combine multiple symptoms to show actual issue

Which symptoms across the stack are causing this

problem?

What are the recommendations to resolve this issue?

What automated actions can I take to remediate?

vRealize Log Insight 3.0 Overview

Intelligent Operations•Enterprise Scale – Up to 2X more ingestion than 2.5

•Predictive Analytics/Machine Learning for faster problem resolution

•Preformance Improvement– Agent parsing, query snapshots

Built for the vSphere Ecosystem•Powerful big data log management for VMware products

• Insight into VMware products incl. NSX, vRealize Automation, Horizon View

•Attractive pricing model for customers of all sizes – not based on log volume

Unified Management• Integration with vRealize Operations

Management Suite Inventory integration, 2-way alert visualization

The best real-time big data log management for VMware environments

across physical, virtual, and cloud environments

Operatingsystem

vSphere

Systemstatistics

Applications

Security

Other IT

All Kinds of Logs

Log Insight 2.0

AnalyzeDiscover

SearchVisualize

IT Operations

Security

Compliance

40B events 10 event types…by machine learning

OverviewApp

App

VMware vRealize Log Insight 3.0 Extensibility

Highly Extensible• Captures log data from physical servers, network and storage

devices, OSes, applications, VMs, and hosts, and moreLog Insight Content Packs

• Encapsulate pre-defined log queries, extracted fields, pre-built dashboards and product-specific alerts from vRealize Log Insight

• Help customers to pinpoint IT issues rapidly and simplify troubleshooting

• Help customers reduce IT costs related to root cause analysis and increase overall customer satisfaction

Log Insight Marketplace• Marketplace features downloadable content packs from VMware

and partners available at no cost

Content Packs

Overview

• Brocade Content Packs• Microsoft Server, Desktop Content Packs• Microsoft SQLServer, Active Directory, Exchange• Cisco UCS, Nexus*, Catalyst* Switches• Storage: EMC, Netapp, Synology, Pure Storage• VMware related: VCE, vCAC, vCOps, View, NSX• Other: VCE, ExtraHop, NetFlow, and more• At SolutionExchange.VMware.com

Insert new Agents graphic

Log Insight UI - Interactive Log Analytics

Interactive Visualization of Query Results, Plus Easy Drop-Down Menu Options

2.4x Return on Investment 30% More

Visibility

53% Reduction inIT Costs 54% Decrease in

Downtime

vRealize Operations Delivers Greater Value

Research VMware vRealize Operations Customer Benchmarking Study, Jan 2014

Geography Primarily U.S. & Canada with few customers distributed elsewhere

Sample Size 190; 73 vSphere with vRealize Operations deployed; 117 vSphere only16

VMware Delivers Shortest Time to Value

Source: TechValidate Study, 2012

Less than 1 week18%

Less than 1 month41%

1 to 2 months23%

2 to 3 months6%

3 to 4 months

12%

“We are currently running over 2,000 machines in our environment and we are leveraging vRealize Operations to gain insight on exactly how these machines are being used.

Three weeks after having deployedOperations Manager, we are already making a lot of decisions and adjustments on the sizes of machines”

Alex Freixas, Vice President, MicroStrategy

88% of customers see value inless than three months

17

HP OneView and vRealize Ops IntegrationMalcolm Ferguson-HP Data Center Architect

HPE OneView: A fresh approach toinfrastructure management

19

Ready-to-run Appliance

Virtual Machine (OVA)

Server

Storage

Network

HPE OneView

Software Defined

CI TemplatesRESTful API

New User Interface

HP OneViewfor

PowerShell

Cloud Service AutomationOperations AnalyticsOperations Bridge/ Operations Management Operations OrchestrationUCMDBVirtualization Performance Viewer

Addressing Common Processes within the Data CenterRevolutionary, Customer-Inspired Experience

Basic tasks now take seconds and stay simple at any scale

Dashboard Smart Search Map View Templates Activity Feed

Instantly find what you want

Instantly receivealerts,

messages

Visualize relationships

between devices

Consumer Inspired Feel

Capture best-practices

w/ configurations

Identify UnderstandCollect Collaborate Communicate+ + + +

With HPE OneView for VMware vCenter, Operations Manager and Log Insight :

From VMware vCenter tools, access HPE’s deep management ecosystem

Bridge the gap between the physical and virtual

Simplify administration with single-console access

Reduce by automating responses to hardware events

Take control by launching your trusted HP management tools

Proactively manage changes with detailed relationship dashboards

On demand server and storage capacity

Maintain stability and reliability with online firmware inventory and deployment

Deep analytics and troubleshooting via integration in VMware vCenter Operations and Log insight

VMware vCenter Server

VMware vRealize Operations Manager

VMware vRealize Log Insight

Agentless Pre-Hardware Failure Alerts

iLO firmware only – No agents – No OS software

The HPE ProLiant Active Health System

Servers are not just Servers

• HPE Active Health System provides continuous, proactive health monitoring of over 1600 system parameters.

• 100% of configuration changes are logged for more accurate problem resolution. This information enables you to start problem analysis 5 times faster.

• And because it's completely agentless, Active Health doesn't impact application performance.

• In just a few minutes, you can securely export the Active Health file to an HPE Support professional to help you resolve your issue faster and more accurately.

Tight vSphereWeb ClientIntegration

EnclosureHealth and Inventory

Tight Integration w/ vRealize Operations Console

This enclosure has Active

Alerts.

To view the alerts Click

the enclosure icon and then

the Alerts icon on the Health Tree button bar.

HPE StoreFront Analytics Pack for VMware vROps

– Provides Detailed 3PAR and VM reporting for • IO Ports• Physical Drives• Common Provisioning Groups (CPG) • Volumes• Capacities• Performance• Response times• IO Sizes • Health • and more

– Free Features:

• Health Information for the Array

– Licensed Features:

• Capacity Information

• Performance Information (Bandwidth, IOPS, latency)

Effortless management thanks to the 3PAR vCenter Operations Manager integration

See the demo video here: http://www.youtube.com/watch?v=GF3ZQF_k5ME&feature=player_detailpage

Example Scenario: Efficient Fault Remediation

1

HPE OneView identifies server

or Virtual Connect

hardware issue

2

vROps uses HPE OneView

pre-failure fault and association

data visually connect

hardware issue and impacted

resources

3

Virtualization admin places

system in maintenance

mode and proactively addresses

hardware issue

Issue resolved before it results

in unplanned downtime and with no service

interruptions

4

No-cost ways to evaluate the features and functionality

28

VMware vSphere with Operations

Management

Simplify virtualization management

Try it free!

http://www.vmware.com/products/vsphere-operations-management/vsom-hol

http://www8.hp.com/us/en/business-solutions/converged-systems/oneview.html?jumpid=va_is95kdr6bm

HP OneView

Streamline IT with better

management

Try it free!

Q&AThank you!