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Our magazine, exclusively for
colleagues Autumn 2017
16exclusive benefits
inside
Apple growers reveal how they perform at crunch time
WIN a new Go
Cook set for your kitchen
Pick of the crop
Trick or treat? Colleagues get dressed up for Halloween
Golden ambitionInternational figure skater heads for world stage
32
Ribbleton ExpressThere were dodgy outfits and even dodgier hair styles at Ribbleton Express as they raised more than £1,500 for Diabetes UK as part of a charity 80s weekend held in store.
Norwich ExtraThe Mucky Boars, a group of more than 40 ladies, got messy for charity at a Race for Life event in Norwich. They raised £6,700 in donations while they slid their way to the finish.
Oakham SuperstoreCommunity Champion Hollie Hilton joined forces with the council to host an armed forces day in the Leicestershire town, with an obstacle course, a special army display and fair rides.
Tesco LabsTesco Labs has been visiting schools to demonstrate the role of technology in retail and encourage children to study STEM (Science, Technology, Engineering and Maths) subjects.
Tesco Bank ALM teamColleagues joined forces for a day at Lapwing Lodge near Glasgow, where they painted new hobbit houses for the local Beaver group to use, as well as tidying up the front of the building.
Stewart Cole, BlackleyManchester SuperstoreStewart and colleagues from 22 stores in Greater Manchester raised over £10,500 for The Christie cancer treatment centre, where Stewart was treated.
Livingston DCNine sporty colleagues cycled the 178-mile route over hilly terrain from Inverness DC to Livingston DC in 17 hours. The distance was added to our Million Miles challenge total.
Parkhead Forge ExtraA wasteland was transformed into usable garden space at a school in Scotland, after colleagues from Parkhead Forge Extra laid siege to complete a much-needed project.
Tesco Editor-in-chief: Amy Bowden; Key contributor: Deborah Hatch Sonder Editor: Chris Evans; Sub Editor: Kate Feasey; Art Director: Wayne Hayton; Designer: Natasha Lipinski Cox; Production Manager: Julia Fulford. Photography David Cordner, James Bastable, Ed Smith, Roy Kilcullen, Harry Chambers, Andy Catterall, Paul Tibbs. Get in touch with us by post Colleague Communications, Omega, Shire Park, Welwyn Garden City, AL7 1GA
I’m delighted to see another great edition of t magazine, with thanks to our Colleague Communications Panel and other contributors for sharing their
at the heart of the communities we serve, so it’s inspiring to read about colleagues bringing people together and making a
in Oldham highlighted on pages 31 to 34.
There are so many ways we can make a
it’s pulling together to help in a crisis, or donating our time and resources to local groups. Our Bags of Help scheme has supported more than 6,000 projects across the UK, while our Community Food Connection has also given away more than 11 million meals since it began.
We’re really proud of the work we do in our communities and that’s why colleague Daniel Jamrozik swapped Poland for Oxfordshire to experience how we’re serving people in the UK in the second leg of our European exchange on pages 21 to 23. Enjoy your autumn edition and keep sharing your stories.
Matt says...
Hello.
Autumn is on its way and as the nights begin to draw in again, we’re all bracing ourselves to be spooked by the eagerly awaited Halloween celebrations.
To get us in the mood, we sent a couple of brave
most haunted place in the UK, don’t you know?) for a Halloween makeover with an eerie twist. Turn to pages 10-17 to see if the colleagues survived the night – and if the F&F costumes they were trying out left them doing any scaring of their own.
My Life In… story is with the fabulously talented Davy Caldwell, who carves fruit and vegetables with some fantastic results. He’ll be on call to create some seasonal sculptures this autumn, but he won’t be stopping at pumpkins – lock up your veg!
Elsewhere, we visited one of our biggest apple suppliers in Kent to get to the core of their growing secrets. The orchard is a picture, so turn to pages 40-45 to see it for yourself and to find out how the farm grows its latest batch of tasty apples.
We also take a look ahead to Christmas by checking out this
haven’t started celebrating early – we’re just exploring our festive press show to sneak a peek at the products set to get our customers excited when Santa arrives later this year.
We also squeezed in a visit to Oldham to discover how our
It’s a fascinating read and might inspire you to take part
know about them at [email protected]). Enjoy! Your panel
Share
Get in touch with your story ideas at [email protected]
photos your
54
MY LIFE IN…
Our magazine is printed on FSC®-certified paper
Please recycle after use
Contents
10 House of horrors Colleagues get dressed up for Halloween makeover
18 The ice queen The colleague figure skater on her way to glory
21 European tour A Polish colleague samples what we do in the UK
24 Christmas… in July? A sneak peek at this year’s exciting festive ranges
31 Part of the community Hitting the streets to help Oldham’s diverse population
40 Core secrets We visit one of our top apple suppliers in Kent
6 Ready, set, go! Our top tips to help you do The Great Tesco Walk
7 Happy anniversary Tesco Bank celebrates 20 years since it began
Tasters
Features
10
carvingMy life in…
What’s your story? Tell us about what you get up to in your free time by sending your story ideas to [email protected]
Coleraine Superstore Customer Assistant Davy Caldwell explains how getting artistic with fruit and veg carving isn’t just for Halloween
Artistic impressions“It all started when a new manager joined our store a few years ago. She
display our products and asked us to create models from the fruit and veg. I’ve always been quite arty and made a few models that went down well with the customers – it went from there.”
“Two years ago, I won a UK-wide colleague competition for carving pumpkins, but they’re not the only fruit and veg I use for my creations. I’ve made all sorts, from killer whales out of aubergines to motorbikes from chillies, as well as animals, boats and cartoon characters.”
Davy’s proper carve-up
“It can take me up to an hour to create a design, although pumpkins can take longer because you’ve got to keep scraping away the layers to give it a shadow or 3D look. My favourite product to use is a watermelon and I also enjoy making things out of papaya because you cut into it and it looks like a flower.”
Take your time and choose wisely
“You need to take your time when starting a new design. Some people make the mistake of carving straightaway, but you need to plan out the design first, stick it to the pumpkin and plot out an outline.”
Hold your nerve
Tasters
76
Let’s celebrate!It’s two decades since Tesco Bank was formed in 1997 – here’s how
our own bank has gone from strength to strength over the years
Get ready for the walk
1997We launch a 50:50 venture between us and RBS called Tesco Personal Finance
several products.
1999As the number of the bank’s customer
the 1.5 million mark, we add motor and pet insurance to our
2004We become the first
travel money in store when we open our first bureau in Newcastle.
2008 We acquire RBS’s share of TPF as we aim to become a full-service
to rebrand as Tesco Bank in October 2009.
2014The bank and our
2017We celebrate our 20th
mobile payments app, PayQwiq, to every store in the UK and open our 300th travel money bureau.
We’ve reduced the price of nearly 100 of our own-label and branded female sanitary products by 5%,
This year has seen a bumper year of
we’ve played our part to make sure
taken their surplus fresh produce and
prices. This also means our customers
crop facts to show what we’ve achieved so far.
We’re kings of the crop
There are now two new ales for beer drinkers to sup and they’re made from, er, toast.
the most-wasted household food item
The Toast beer, which is made from surplus bread, will be sold in
can help in the future too – now, that’s
For more info, visit toastale.com
Do some dynamic movements, such as squats and lunges, to get the blood flowing.
Drink upWhether it’s warm or not, stay hydrated. A few sips of water every 20 minutes is perfect.
220,000 extra cauliflowers sold in stores this spring
500 tonnes of bumper crop strawberries bought
80 tonnes of British cherries bought each week this summer
40 tonnes of additional raspberries bought
Win one of 20 children’s leak-proof bottlesMake sure your little ones are fully
patterns (pictured), the colourful
The bottles are available in our stores – keep an eye out for the back to school promotion!
To be in with a chance of getting one of the bottles we’re giving
away, just send your name and contact details to [email protected] – full terms and conditions are on page 49.
Fitness and wellbeing specialists
reveals its tips to help colleagues limber up to complete their leg of The Great Tesco Walk this autumn
Tackling the tampon tax
On your way
good breakfast, such as oats, Greek yogurt and berries.
The night beforeEat a balanced meal, containing carbs, protein and veg to fuel the next day’s walk.
Beyond the finishLook after your tired body by elevating your swollen feet, stretching and eating sensibly.
98
Blairgowrie Welton Superstore Pontypridd Extra
Perthshire. The 24-hour trek saw the hikers
collection of more than 1,150 other civilians and soldiers to raise £500,000 for ABF The Soldiers’ Charity.
five minutes of fame when his charity, My Life My Choice, was presented with the
times and liked 3,000 times on Facebook.
3,000 likes on Facebook
can receive proton therapy treatment for a rare brain tumour. The store held a dress-up day, cake sale and a customer
24 hours of walking
£1,688raised for Neve
Our superhumansMeet our crew of extraordinary charity challengers, who are doing their
bit to boost the fundraising totals of worthy causes
Abingdon Extra
Our dairy decade
100%of all fresh Tesco milk
comes from British farms
It’s 10 years since we launched our Tesco Sustainable Dairy
Send your funniest caption for the image below to us and you could win a £50
Tesco giftcard. We’ll pick our favourite and share the winner in the next edition.
Win £50!
Send your caption to [email protected] by Monday 30 October
1 billionlitres of milk bought by our
customers each year
With our latest colleague health event starting in September, Health Hero Tracie Alderman tells t magazine why eating and living healthily is so important.
“I’ve always been quite active and
“Healthy eating is about more than
mental health, helps you to
Eat fit, stay fitill, and can have a positive impact
“I get lots of messages on social
“Balance is important in any diet.
“I’ve got six children and feed them
Sustainable Dairy Group (TSDG).
more than 700 dairy farmers across
produce our own-label milk. We value this partnership and
producers are treated well and are paid a fair price for their milk, all cows are well kept and we continue to support the British dairy industry.
97% of our dairy farmers
say they have benefited from
TSDG
710 the number of dairy farms we work with
across England, Scotland and Wales
Garry Aulsberry, Warehouse Operative, Didcot DC
Q. What roles have you had at Tesco?A.
Q. How is our apprenticeship programme helping you do that?A.
side, as well as functional skills.Q. How long do you have to complete the apprenticeship?A.
Q. What will you do once you pass?A.
Q. Have you got any advice for other people considering an apprenticeship?A. Tesco will help you achieve it.For more information, visit ourtesco.com/apprenticeships
Q&A
Check out last edition’s caption competition winner on Our Tesco
See terms and conditions on page 49
1110
HALLOWEEN
THE
FRIGHT FACTORY
A prison above a secret
crypt in Oxford’s medieval
castle was the spooky
setting for an F&F makeover
with a frightening twist.
Colleagues and family
were summoned to take a
ghoulish peek at the spine-
chilling outfits hitting our
stores this Halloween – and
to find out how to make
their own ghastly look
achieve maximum scares
1312
HALLOWEEN
Men’s American footballerThe American look is in this Halloween, so our footballer range is on point.
£16
Kirsty Brooks, Colleague Room Assistant, Oxford Superstore
From the busy kitchens of Oxford Superstore to the winding cobbled stairs of St George’s tower, Kirsty could have been forgiven for feeling like she’d stepped back in time.
“I’ve lived in Oxford my entire life but never visited this castle. It’s so creepy and perfect for Halloween,” she says, surveying her spooky surroundings.
Kirsty is joined by her nine-year-old son, Kristopher, for a night of devilish dressing-up and ghost-spotting in the 900-year-old crypt. The gate, to one of England’s most haunted buildings, creaks as the guests climb the steps to the prison where their costumes await. Behind the cast-iron cell doors, where criminals were held until 1996, Kirsty spots her Vampiress outfit.
“I tend to wear face paint or make my own accessories, but this is another level,” she says, admitting that the stylised make-up and luxury outfit are a big step up from her usual Halloween attire. After a deathly white base layer of make-up is applied, heavily lined eyes and blood red lips follow to give Kirsty that ‘beyond the grave’ look. As she slips into her flamboyant dress, her new look is taking shape.
Kristopher Brooks is a regular trick or treater and a fourth year pupil at his school in Cowley
“He’s always been quite shy,” whispers mum Kirsty as Kristopher lets out a blood-curdling ‘mwah, haaaa, haaaa’ that echoes around the candlelit crypt.
We’re only a few minutes into the photoshoot and our young scientist, complete with deathly make-up, has shed any inhibitions to become the star of the show.
Prepare for a scare“It’s funny,” starts the newly emboldened nine-year-old, “as soon as I got the make-up and outfit on, I just wanted to be as scary as possible and started to believe that I really was a mad scientist. It’s brilliant.”
Before tonight’s scare-fest, the highlight of Kristopher’s Halloween career was when he knocked on a front door and got the shock of his life. “This man opened it and jumped out at us in a really scary outfit and we all screamed,” he recalls. “It’s great when grown-ups join in the fun too.”
While Kristopher has always felt fiendish on Halloweens gone by, tonight’s makeover might just be his favourite.
Charlie Sigweed, Scan As You Shop Customer Assistant, Oxford Superstore
A typical Halloween for 19-year-old Charlie involves fashioning an outfit eye-catching enough to bag some free drinks, but for today’s shoot, the Oxford Superstore customer assistant is happy to let the experts take the lead.
“Getting my hair and make-up done is surreal enough, let alone being in medieval prison cells,” he laughs.
At just over 6ft, Charlie makes an ideal model for F&F’s ghostly American Footballer outfit. The costume’s stacked shoulder pads combined with the crypt’s low ceilings mean he cuts an imposing figure.
“The make-up brings the look to life,” Charlie says, as his eyes are darkened.
TOP TIPS• Use dry shampoo for a shock of white hair
instead of a wig. • For instant Halloween hair, backcomb it with
a brush, comb or even your fingers!
Scientific SamAvailable in ages 3 to 12, the Scientific Sam is fun and scary. Add accessories for extra spooks.
£10-14
Ladies vampiressPart of F&F’s vampire family set, this costume is classy and frightening in equal measure.
£16
“A lot of Halloween outfits are American-influenced now, so
the trend is pretty spot on”
We asked our make-up artist Jen Dellicompagni for some expert advice.
Jen Dellicompagni, Make-up ArtistGet that Halloween look with a black eyeliner pencil, black
eyeshadow, white face paint, a pot of fake blood or red lipstick. If you’ve got no face paint, go three shades lighter with a regular foundation to look like death!
Want to try this at home?
1 Build up big dark rings of
eyeshadow around the eye socket to create a sunken-eyes look.
Smudge some smoky black
eyeshadow on to the cheeks and forehead for a post-lab explosion look.
3Smear eyeliner in cold colours,
such as dark green, blue or purple, across your lips instead of lipstick.
WEIRD SCIENCE
Don’t be afraid to go for it with the eyeshadow to create big dark rings around eyes. Experiment by smearing gaudy-coloured eyeliner across the mouth – basically any colour that makes you look a bit cold and dead!
Turn over to see Kirsty’s final look Turn over to see Kristopher’s final look
Turn over to see Charlie’s final look
For more advice, hints and tips from Jen, turn to page 15
1514
HALLOWEEN
With a few more touches of make-up and a few minutes preening in front of the mirror, Kirsty is all vampire.
Embracing her new identity as she sweeps into the crypt, where visitors who venture into the castle regularly report ghostly sightings of monks, former inmates and a little girl named ‘Mary’, Kirsty looks right at home.
“The peacefulness and lighting created a really spooky atmosphere. That, combined with my striking outfit, means I couldn’t help but get in the zone,” Kirsty says eerily.
“I feel like I’m floating because the velvety-feeling fabric of the dress swooshes around my ankles.”
Kirsty uses the velcro tabs stitched into the back of her reinforced collar to make it stand to attention and gives her Vampiress character real authenticity.
“I’ll have to add this outfit to the list for Halloween this year and Kristopher doesn’t seem to want to take his
Dad Kyle normally looks after the make-up at Halloween, but having been done up by our expert, Kristopher cheekily admits: “He’s definitely not as good, but now I’ll give him a few tips.
“I like science, so the Scientific Sam outfit is brilliant. My best outfit before was a Grim Reaper costume with a scythe from Tesco. This is much better because it has lots of detail and a crazy wig. Putting a costume on turns you into a character and makes you feel naughty and wicked – that’s why I love Halloween. I didn’t realise Tesco Halloween costumes were so good and comfortable. I’ll be the best dressed when I go trick or treating with my friends.”
Once his face has taken on the ‘dead’ look and he has put on the costume’s headguard, Charlie does a double take as his shadow is projected on to the crypt’s illuminated walls.
“It’s lightweight and it’s great that it comes as part of a collection so I can get a big group involved,” he says.
The ‘zombie’ helmet mask that comes as part of the outfit inspires Charlie’s dead–eyed stare as he takes his place in the underground chamber.
Charlie’s set to start university in the autumn, so being able to buy the outfit on a budget will be an added bonus: “Freshers’ week is all about dressing up, so I’ll be buying this outfit with the help of my Colleague Clubcard,” he adds with a wicked smile.
“But I’ve got to admit that the late nights caused by student life may mean I don’t need much help to achieve
VERDICTKristopher on his mum’s outfit: “She looks really good as a Vampiress, so I will be making sure she gets outfits for all of us this year. Her make-up is brilliant too!”
Beyond the grave American bad
Fright club
“Putting a costume on turns you into that character and makes you feel naughty and wicked”
VERDICT“The quality of this costume is great. I love the intricate lacework and structured panelling; it’s a really nice fit.”Kirsty on Kristopher’s outfit: “He loves it! This size fits him perfectly. He’s usually fussy with fabrics but he seems really comfortable. Maybe we could dress up the whole family in F&F costumes!”
VERDICT“You can tell it’s really well made and it’s definitely something I’d wear. A lot of Halloween outfits are American-influenced now; Heisenberg from Breaking Bad was really popular a few years ago and DC comic characters, such as Harley Quinn, were massive last year, so I think F&F have picked a trend that is pretty spot on.”
TOP TIP• Use fake blood or lipstick to create vampire bite
marks to add extra authenticity.
1 Use lipstick and a cotton bud to
draw bloodshot vampire veins.
2 Stick to purples, reds
and black on the eyes and lips.
3 Ditch the dark lips and cover
them with white face paint or foundation.
VAMP IT UP
Fake blood is a great prop at Halloween and you can pick up a pot for as little as £1, or if you’re improvising, go for red lipstick. For vampires, the more striking your eyes and lips are, the better. Give hair a slick of gel if you like.
4 Give hair a simple
dead-centre parting or sweep it back.
LIVING DEAD
Zombies are a hit at Halloween. It’s so easy: white face, black eyeliner and dark eyeshadow smudged on in huge rings around the eye sockets and right up to the brow.
1 Use lots of black eyeliner above
the eye and under it.
2Smudge dark eyeshadow on in
huge rings around the eye sockets and right up to the brow.
3A scar drawn with eyeliner
adds authenticity.4Backcomb hair
and hairspray for a dishevelled look.
TOP TIP• Add a skin-coloured latex eye patch to
make it look like you’ve lost an eye.
17
HALLOWEEN
Fiendish sausage fingersServes 12 Takes Prep 25 mins and cooking 15-20 mins
Ingredients
• 375g pack ready-rolled shortcrust pastry• 12 chipolatas• 1 egg, beaten• 6 black olives, halved• parmesan, grated• tomato ketchup, to serve
Method
Preheat oven to 200C/180C fan/gas 6. Roll pastry into a longer rectangle (about 25cm x 48cm). Halve lengthways and cut each half into 6. Roll around chipolatas, pressing together at one end. Mark lines in each finger. Brush with egg and press olive half on to tip. Lay on tray lined with nonstick paper. Sprinkle over parmesan and bake for 15-20 minutes, until golden. Brush base of fingers with ketchup for ‘blood’ and serve.
Crispy brainsServes 8Takes Prep 25 mins and cooking 5 mins, plus setting
Ingredients
• 25g (1oz) butter • 175g (6oz) mini marshmallows• 100g (3½
• sunflower oil• red writing, piping or gel icing
Method
Line tray with nonstick paper. Put marshmallows and butter in heatproof bowl over pan of simmering water. Melt, pour over cereal and stir until mixed. Grease hands, shape mix into 8 oval ‘brains’, put on tray. Dip teaspoon handle in oil, press down along centre of each ‘brain’ to create groove. Drizzle or pipe red squiggly lines all over to look like ‘blood vessels’. Leave to set for 4 hours or until firm.
Honeycomb ghostsSpooky paper decorations
Spooky spider websPacks of plates and napkins sold separately
For more great recipe ideas, visit tesco.com/realfood
LED PumpkinAn enlightening decoration for your home
Creepy charactersCups, napkins, tablecovers and plates available
The scary products and dishes to wow your guests
House of horrors
1918
FIGURE SKATER
Our very own ice queen is counting on local support as she aims to
reach the figure-skating elite
What’s your story?Tell us about what you get up to in your free time by sending your story ideas to [email protected]
t’s 5am and Karly Robertson is stirring from her slumber. While most of us are still tucked up in bed, the customer assistant scoops up her kit and heads for the ice rink.
The early-morning start to reach Dundee Ice Arena for a few hours’ practice is one of many sacrifices the ambitious 27-year-old makes in her quest for international glory. But it’ll all be worth it if she makes it to the top step of the podium.
Juggling actIt’s no flight of fancy either. Karly is Britain’s number- two figure skater and combines her pursuit of a place in Great Britain’s squad at next year’s Winter Games with a job at Dundee Extra.
“I train Wednesday to Sunday, getting up in the early hours and not finishing until 7pm. I have Monday and
do overtime throughout the week too,” she explains.
I
Bladesofglory
“There are days when I’m absolutely shattered, so I try to squeeze in a power nap when I get the chance. It’s a busy life, but it’s what I chose and I wouldn’t change it for the world.
‘You’ve got to have that drive and passion to get the most out of your career, and my dream has always
will be the year.”
If Karly achieves her goal, it could be the latest step of a journey that has seen her blossom from an unassuming
now tantalisingly close to booking a ticket to Pyeongchang in South Korea next January, but faces an agonising wait to see if she gets the one spot going in the British squad.
“There are a few of us training harder than ever to give ourselves the best chance of that number-one spot,” says Karly. “This season is crucial. Having the highest scores helps because they’re in black and white, but it doesn’t definitely mean you’ll be going.”
Tiny steps to greatnessKarly can see what the competition is doing as Dundee has become the epicentre of British figure skating in recent years, with top competitors arriving in Scotland to be trained by the arena’s coaches.
Although it makes for a closer-than-normal relationship with her fellow competitors, the rivalry is serving Karly well as she won her first international competition in Reykjavik this season. As a Dundonian herself, she has the advantage
works at Dundee Extra. “As a kid, I remember watching some of the skaters on
TV that I’ve since gone up against and thinking it would be amazing to meet them, let alone compete with them. It’s unbelievable when I think about it,” she adds. “It’s tiny steps that help you get better and better, and I still think there’s more that I can do to go even further.”
When you’re living your dreams, then perhaps those stolen hours of sleep are all you need.
Secrets to Karly’s successSet yourself goals“You need to be motivated to juggle my commitments, so having a clear target of what I want to achieve is crucial to keep me going.”
(Above) Hours on the rink are paying dividends
(Left) Karly hopes to be tripping the light fantastic in South Korea
Get some kip“I’m always on the go and get up early, so I need to make time for sleep around my schedule. That means I grab an hour’s nap whenever I can.”
Eat well, live well
snacks between sessions, but when you’re busy, it’s more important than ever to make sure you’re eating healthily.”
21
EURO EXCHANGE
homeHomefrom
2322
EURO EXCHANGE
aniel Jamrozik looks up towards the grey, cloud-filled sky and laughs. “It’s my first time in Britain, so it’s good to see the rain that the country is famous for,” the customer assistant from Poland says.
In fact, not only is this Daniel’s maiden visit to our shores but the journey that brought him from Europe to Oxford saw him board a plane for the first time. And while his Hollywood-fuelled visions of a glamorous flight (“I thought we’d all be drinking champagne,” he jokes) didn’t ring true, the
27-year-old hopes the tour he’s about to go on will exceed his expectations.
Educational visitDaniel is in the UK on the return leg of our European exchange, following on from Bo’ness Superstore’s Anne Anderson’s visit to Budapest, which we covered in our summer edition.
With the rain starting to pound down, Daniel takes refuge inside the building that houses today’s first port of call. And within seconds of walking in, he’s made to feel welcome.
Ma Smith’s Oxford Community Soup Kitchen is renowned in these parts
The kitchen has been running out of the Asian Cultural Centre twice a week for 27 years and earned national fame in 2012 when it appeared on Channel 4’s The Secret Millionaire. As Daniel is led inside by Oxford Cowley Road Metro Checkout Manager Michelle Witts, it only takes a minute for him to understand why
the project is so special. The hot kitchen is alive with activity, as Ma’s volunteers cook a banquet of food, much of which has been donated by Michelle’s store as part of our Community Food Connection.
“It’s amazing,” Daniel says. “You get a real feeling for what the kitchen is and how much the community means to the volunteers here.
“Poland was the first country in the Tesco group to donate food surplus to food banks [260 stores in the country now regularly donate], although I’ve never been to see where the food goes. It’s really powerful to see that the store has such a strong relationship with Ma and all the volunteers.”
That bond is soon displayed further, as Michelle and Ma show Daniel the other areas of the operation. As Daniel sees where the food is laid out for visitors and a table set out with clothing donations for people to take home, Michelle and Ma join hands and explain how the Community Food Connection works.
But donating leftover food isn’t all that brings our Cowley Road
store and the project together. Colleagues often raise money for the food kitchen and volunteer at Christmas to prepare food parcels that tide regulars over during the festive break.
Daniel is soon drawn in and before he leaves, he manages
preparing some of the fresh food that will be served later.
Giving something backAfter washing up, Daniel is back on the road, heading to Bicester Superstore, where he is introduced to more of our community work. Daniel meets a volunteer from Bicester’s food bank, who talks about the positive impact the store’s Neighbourhood Food Collection has on the town, before Customer Experience Manager Celia Costa talks him through the Bags of Help and Free Fruit for Kids initiatives.
“I love the idea of trying to get children to eat more fruit,” Daniel says, as he watches a couple of youngsters mulling over whether to pick an apple or orange.
“We do a lot of work with children in Poland to encourage them to eat healthily and hold sessions with schools to educate
kids about where the fresh food we sell comes from.”After spotting a little reminder of home in the world foods
aisle, Daniel gravitates towards the bakery, where he reveals a clever way that his store looks out for the community.
Care in the community“We work with local bakeries in the area to stock their products in store,” he says. “It’s a great way to help them sell more products and looks after local businesses.”
The last stop on Daniel’s trip is back in Oxford, where he is taken to Lake Street Play Group to see the full impact Bags of Help has in the community. In Poland and across our other Central European businesses in Slovakia, Czech Republic and Hungary, we run a similar scheme called You Choose, We Help.
“You Choose, We Help is held twice a year and is very competitive. I’d like us to run all year like Bags of Help because the impact is so powerful,” Daniel explains, while checking out the £2,000 multi-purpose climbing frame the playgroup bought with their Bags of Help cash.
“This is another example of how much good is being done in Britain. The culture in Central Europe isn’t as geared towards volunteering, but – at my store and across the country – we’re working to change that. Seeing what is happening in the UK excites me about what we’re starting to achieve in Poland.”
With that, Daniel’s tour comes to an end. Brimming with knowledge from his whistle-stop tour of Oxfordshire, he boards his second-ever flight with a much clearer view of the horizon for his country’s community work.
D(Above) Daniel is drawn to Bicester’s Polish range
(Left) Our visitor has a story to tell about Polish bread
(Above) Ma welcomes Daniel
(Right) Celia is Bicester’s tour guide
(Below) Daniel wastes no
time in getting involved in
the kitchen
“Poland was the first country in the Tesco group to donate food surplus to food banks”
2524
CHRISTMAS IN JULY
Weaving our way through Christmas in July, sleigh bells and a light dusting of snow hint at the area that truly sets the tone and gets the festive nerves tingling: the
This year’s baubles, bells and beautifully illustrated wrapping, decorations and furnishings will heighten the anticipation, with four key themes meaning there’s
Gorgeous wildlife images in silver, white and pearlescent colours are at the heart of the Winter Wilderness theme and if bling’s your thing, the Wonder and
Retro is backJasmin Moore, Design Manager – Seasonal Paper Shop and Toys, is
She explains that the classic touch has never been so popular: “For more traditional families we have stags and tartans in the red, gold and green Baronial range, and the Nutcracker range is bright and fun with a focus on tin soldiers and, of
horticultural and General Merchandise products fit within
The event is a what’s what of secret Santa gifts and
comes in the shape of vintage-style boxes of games, with charades and ring toss making a comeback, while
Christmas crackers for cats!On a mantelpiece alongside a bauble-adorned tree we find dog and cat advent calendars, and even crackers for cats – there’s proof that we’ve thought of everyone –
So that might be The Snowman milkshake treat box,
Togetherness and old-fashioned values are key, with the Free From Vanilla Christmas Cake kit – which is shaped like a festive jumper – the perfect example as it encourages parents and children to mix, bake and
(Above) Baubles or bells, it’s
a Christmas wrap
(Right)The old favourites make a comeback
(Below) Winter Wilderness
cushions and bacon curing kits
Getting ready
ChristmasStep into Christmas with a first look at 2017's festive fare
t magazine tiptoes through a forest of crystal white lights leading to a mesmerising grotto of
to show-stopping desserts, this year is all about colourful
going retro with gifts, toys and stocking fillers so dad and
together to join in with games and activities they’d never
That, and a tantalising array of ‘Christmas made easy’ ideas to make hosting the big day less of an ordeal, is the inspiration behind every new product our tinsel-covered team are pulling out of the festive
With food and drink for parties and the Christmas Day feast itself, as well as fresh takes on Boxing Day nibbles, this year’s proposals inject some extra colour
“We want to make Tesco a one-stop shop for everything customers could possibly need before,
“We’ve listened to our customers and based this year’s products on what they told us, so everything we’re doing this Christmas will have customers and
Wider rangeKate adds: “We’re excited by the new focus on gifting, which will be prominent in every
range of toys, some which have a retro feel to appeal to the whole family, means there is something for everyone, plus fun and functional presents for dad, and health and beauty
earlycomes
B
Subject to status and lending criteria.
YOUR HOME MAY BE REPOSSESSED, AS A LAST RESORT, IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
Additional Terms and ConditionsThe credit search that is carried out is a normal part of many credit application processes that may affect your ability to obtain credit elsewhere for a short period of time. Only the first Formal Offer will qualify to collect Clubcard points. For a joint mortgage account the points will be applied to the Colleague Clubcard (previously known as Privilegecard) entered during the application. If both applicants are Colleague Clubcard Holders (previously known as Privilegecard holders) then the points will be applied to the primary applicant. The 2,500 Clubcard points will be applied within 12 weeks of receiving your Formal Offer. We may withdraw this colleague offer at any time. The Tesco Clubcard Scheme is administered by Tesco Stores Limited, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA, who are responsible for fulfilling points. Use of this offer must adhere to general Colleague Clubcard (previously known as Privilegecard) terms and conditions.
Collect Tesco Clubcard points with your mortgage offer.Colleague Clubcard holders collect 2,500 Clubcard
for a Tesco Bank Mortgage.This offer applies to first time buyers, home movers and remortgage customers who don’t already have a Tesco Bank Mortgage. To receive a Formal Offer, a full credit search and assessment of details provided takes place. A record of our search will be on your credit file for other lenders to see.
Just enter your active Colleague Clubcard number, (previously known as Privilegecard) during application to collect your points. Points will be added within 12 weeks following a Formal Offer.
Tesco Bank offer award-winning fixed rate & tracker mortgages with competitive rates. Plus, as a thank you for choosing us, all our mortgage customers collect Clubcard points on repayments. You’ll collect 1 Clubcard point for every £4 you pay on monthly repayments and any regular or lump sum overpayment. Collection rates are subject to change. You won’t collect Clubcard points on any fees or charges paid separately from your mortgage payment, or on any overpayment to pay your mortgage off in full.
Search Tesco Bank Mortgages for more information and how to apply.
MortgagesAnother little help from Tesco Bank.
26
(Left) sparkle to the party
(Below) Our new Fox & Ivy range’s art deco cocktails-made-easy shaker
popping, it’s clear Christmas time means party time and is the perfect excuse for putting on a ‘bit of a do’
This year’s range will spread Christmas cheer, and will take the hassle out of preparing the food and
“We’ve moved further away from beige and brown
like mozzarella sticks and crispy prawns are still there,
“Our finest* Mini Crayfish Cocktails (£5) will be big hits, and our finest* Steamed Dim Sum and finest* Chicken
t magazine promises will be a family favourite) and Bombay potato rostis, which show the lengths researchers have gone to
Quality and value“Crisps and nuts are party
explains Impulse Product
“Our finest* candy cane hand-cooked crisps, finest* Fairtrade cinnamon caramelised cashews & almonds with pecans, and finest*
The pick of the wines is an incredible Low
Tempranillo, but if it’s something stronger you crave, then the superb finest*
spirit as we stroll through stunning flower arrangements
Developer, whispers a tip: “If customers buy the finest* Christmas snowball decoration, it can be broken down into three arrangements, and with some glitter on jam
Festive parties
Our finest* party heroes
1 Tesco finest* Valdobbiadene Prosecco Superiore DOCG Magnum
2 Tesco finest* Blanquette De Limoux
3 Tesco finest* Sashimi-style Smoked Salmon Slices
4 Tesco finest* 8 Mini Crayfish Cocktails
spread out across the bedroom floor; children or grown-
to be distracted from steering a remote-controlled Drive
Fun for longer“Making playtime fun for longer was the message we got
with our nursery, pre-school, vehicle, nursing dolls and
toys are favourites long after Christmas, just like the myriad pocket-money gifts that will appear in all stores in the
no second invite and
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CHRISTMAS IN JULY
(Below left) Development Chef Martyn Lee shows how to spice up your festive food
The night before Christmas
Boxing Day
See more of our Yuletide range for yourself by watching our Christmas in July video at OurTesco.com/XmasinJuly2017
Customers can pre-order their Festive Food – a
Customers who want convenience still have lots of choice, from a sumptuous seafood platter that includes
range includes a finest* British Three Bird Roast – made finest* Free Range
Developer Georgia Mangham explains: “Customers told us they love crackling, so we’ve added it to one of our gammon joints and have accompanied it with a delicious
added theatre to the contemporary classics and made
Smash the hard shell that tops the finest* Belgian Chocolate Trifle with Gold Piñata to send the gold
Christmas Day
Tired out after the day before or just back from the
Fresh Cut Fruit, Dried Nuts and Seeds, says smaller, light treats will be popular, such as the finest* Drunken
“It’s all about giving great value and the ramekin alone will be popular, but we’re also predicting that the growing
finest*
Stylish presentation is a priority and the buck’s fizz sweet cured ham joint won’t disappoint with its stunning
wouldn’t have had chorizo on Boxing Day, but now we’re bringing out a sherry-infused one which, paired with some of the sensational cheeses and prepared boards,
Our Boxing Day picks
1 Tesco finest* Bottle Aged Negroni Cocktail & Tesco finest* Espresso Martini Cocktail
2 Tesco finest* Buck's Fizz Sweet Cured Ham Joint
(Right)Dessert expert Emily Williams (right) digs in to the finest* Belgian chocolate trifle
(Left)Ellie Woolmore (left) is on the fast track to fun
Five Christmas Day treats
1 Tesco finest* British Three Bird Roast
2 Tesco Crackling Gammon Joint with Maple & Bourbon Glaze
3 Tesco finest* 4 Belgian White Chocolate, Heritage Raspberry and Prosecco Baubles
4 Tesco finest* Belgian chocolate and caramel filled trees (4 pack)
5 Free From Vanilla Christmas Cake Kit
4 delicious squaresIntroducing goodnessKNOWS®
. Each pack contains
crafted with fruits and nuts, then dipped in dark chocolate.
Stock up NOW!
New goodnessKNOWS® comes in 3 delicious flavours: Cranberry & Almond, Blueberry & Almond and Apple, Peanut & Almond.
Visit www.whatisgoodnessknows.co.uk for more information
10% of profits go to a good cause
31
IN THE COMMUNITY
Good neighboursWith 11 stores in Oldham, we’ve got a big presence in one of Britain’s most diverse towns. But as t magazine finds, our impact isn’t just on the shop floor
Marie Toora, Store Manager, Oldham Chadderton Superstore
“Oldham is a town with people from all backgrounds.
Chadderton Superstore for the past 15 months and at
couple of years by taking part in many charitable projects.
“We’re the biggest employer and have become an integral part of the community in the past two years”
to do litter picks in the street.
projects. We listen to what the community needs to build a stronger connection with them.
M62
M62
M62
M60
M60
Manchester Golf Club
North Manchester
Golf Club
Crompton and RoytonGolf Club
Saddleworth
Stam
Oldham
Ashton-under-Lyne
Moorside
Royton
MiddletonChadderton
LeesGrasscroft
Scouthead
Grains Bar
Shaw
Springhead
A627(M)
Failsworth
M60
Ashton nder L neto Ln
Saddleworth Golf Club
Grasscroft
Greenfield
Scouthead
Dobcross
Uppermill
M62
Manchester Golf ClubbbGShawclough
Roachdale
3332
IN THE COMMUNITY
No.1We’re the biggest single employer in the Oldham area
224,897Oldham’s population at the 2011 census
14Community groups that have been supported by Bags of Help
ELEVENThe number of stores within the Oldham area
31,428Meals provided in the town by our Community Food Connection (CFC)
22Local charities supported by our CFC
Oldham in numbers
OLDHAM
Nasim and Hafizaf Zaman, co-founders of UKEFF (UK Education & Faith Foundation)
communities. One of our most popular projects is the
Town togetherness“The food hub was created about three years ago because we felt there were many
the support they needed. One of the most important things when we started was the
“Oldham has had a lot of bad press that
as much a social thing as it is about the food because people come here and unite while
many other groups that are supported
donations make to people, you can really feel a new ethos in Oldham”
(Left) Our Community Food Connection has
(Above) Nasim is
the chapel so he can help others
(Right) Hafizaf and the charity
as well as food
Key
projects
Charities supported by Community Food Connection
Tesco stores in the area1 Oldham
Chadderton Superstore
2 Lees Road Express
3 Oldham Huddersfield Road Extra
4 Oldham Ashton Express
5 Shaw Express
6 Ashton Under Lyne Oldham Road Express
7 Middleton Oldham Road Express
8 Failsworth Extra
9 Alkrington Express
10 Middleton Extra
11 Mossley Road Express
1
3
27
9
10
6
11
8
4
5
34
Chris O’Donnell, Community Development Coordinator, St Mark’s Church
what needed to be done and it became apparent that
so we opened a food bank with the help of Tesco and
and after a couple of the local store managers came
“We want to create a community space where people
“Tesco’s volunteers came down and did a month’s work in a few hours”
Our colleague saysAnt Turner, Customer Delivery Assistant, Clay Cross Extra (right)
here. The make-up of the town means it would be easy
“Tesco has a responsibility to help areas such as Oldham and it’s good to see”
(Left) Chris and Oldham Huddersfield Road Extra
Watch us at work Read Colleague Communications Panellist Ant’s blog on his visit to Oldham at OurTesco.com/AntTurnerBlog
37
CLUBCARD
things you didn’t knowabout Clubcard
We’ve all got one tucked away somewhere in our wallet, but how much do we really know about our Clubcard?
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CLUBCARD
It’s part of history
We already know that Clubcard is one of the biggest loyalty schemes in retail, but did you realise it was also the first? Back in 1995, Clubcard was a true pioneer for loyalty schemes when we became the first supermarket to launch such a scheme to reward customers. Since then, Clubcard has grown to become one of the most rewarding loyalty schemes in the industry.
Getting to the point
Whether you swipe, scan or tap your card, there are many ways to collect Clubcard points – you can even use the Clubcard or PayQwiq apps. Whichever way they chose, our customers collected nearly £400 million worth of Clubcard points last year: it’s our way to say thanks for shopping with us.
Your card is personal to you
It’s not just vouchers that make Clubcard so valuable to our customers: we also use the data to benefit them too. Whether it’s sending out coupons for things we know they buy or emails displaying promotions on products they’d like, we try to make every contact with customers as personalised as we can. Clubcard data also helps us to make customer-focused decisions for the business – for example, how to tailor our product ranges in store to the local area.
Colleagues come first
Whatever we do for Clubcard customers, we want to share with our colleagues first. It might be the little extras, such as coupons, that we send to you in the post or the free £5 Clubcard voucher that helps you try out our Reward Partners, but you will always experience it before anybody else. And if that’s not enough, we also run colleague-exclusive competitions, such as Clubcard Millionaire. Recarding the
entire nation
We’ve just sent out nearly 17 million new contactless Clubcards to customers and colleagues, which is no small feat. It’s taken nearly a year to manufacture the cards across the globe, and create exactly the right colours for print. In fact, the red in the middle of the card is unique and was blended especially for Tesco.
The pizzas (and flights) are on us
Did you know your vouchers can be worth up to four times as much if you use them with our Clubcard Reward Partners? We’re listening to our customers to make sure
help – and we now work with more than 400 brands, with new ones joining all the time. Among the most popular is
while our Pizza Express deals mean two million pizzas were enjoyed on us last year.
You’ve got mail
Four times a year, we turn your Clubcard points into vouchers, giving customers money to spend in our stores. Most people receive these through the post, but you can also opt for an email or text message to let you know that your vouchers are ready. Our Clubcard statement takes up to 14 weeks to create and there can be anything up to
sent out, as we aim to give the most relevant message to every customer.
Cleethorpes Extra Customer Assistant Lisa Furneaux has just become her store’s Clubcard Champion – and tells us why the role is perfect for her.
“I joined Tesco 23 years ago, so I can remember a time before Clubcard – now it’s a household name and so many of our customers have one. Seeing how it’s grown is amazing and I’m proud to have been part of it.
“We get customers
backgrounds coming in to our store – from those who just pop in to buy lunch or families who do their weekly shop here – and they all get something they want from their Clubcard.
“Lots of our customers love the Clubcard partner deals
things. Some want train travel, others use vouchers for activities or shopping.”
1 2 3 4 5 6 7
17million new contactless Clubcards were sent out earlier this year, as we aim to make collecting points even easier
Meet the millionairesFind out who the winners of our Clubcard Millionaires competition are by logging on to Our Tesco.
4140
APPLES
We take a trip to the Garden of England to discover how our suppliers put the crunch into the nation’s favourite apples
LabourLOVEof
4342
APPLES
s growers James Simpson and Richard Edmed study the rows of apples that unfurl in front of them, they’re in no doubt: Kent deserves its title as the Garden of England. And looking out at a horizon full of flourishing apple trees
and lush plantation, it’s hard to disagree with them.Two of our premier apple growers, James and Richard,
stand in the heart of Moat Farm’s picturesque orchard, admiring the crop that has become synonymous with this part of the world. So much so that 85% of our British apples are sourced from England’s south-eastern point.
“As we are closer to the continent here, Kent is the perfect place to grow apples,” says James, the proud Managing Director of Adrian Scripps, the company that owns Moat Farm.
“We get cooler winters and warmer springs compared to the rest of the UK,” agrees Richard, whose nearby Hayle
Farm provides us with 2,000 tonnes of fruit each year.
A hotbed for applesBoth of our growers spearhead family-run businesses, which have spanned generations, working in almost exclusive collaboration with Tesco, enabling us to supply 43 varieties of British apples to our customers for 52 weeks of the year.
The 750-hectare sprawl of five farms, including Moat Farm, is the scenic starting point for almost 40% of the British apples
we stock in our stores – making Adrian Scripps one of our biggest suppliers of ‘top fruit’, a term earned because of an apple’s growing position on a tree.
In the sun-soaked fertile grounds of Moat Farm and Richard’s nearby Hayle Farm, the growers cultivate household-name varieties, from the traditional Royal Gala and Cox to Braeburn, Bramley, Red Prince and Kanzi.
But there is a lot more to the process than just planting a tree and letting nature run its course. So is life in the orchards not as sleepy and idyllic as it sounds?
“It’s certainly not as romantic as you’re led to believe from a cider advert,” jokes James, who oversees Adrian Scripps’ harvest of 140 million apples a year.
“There’s at least two years between planting and first pick,” Richard qualifies. “We prune the trees in winter, the plants flower in spring, then we introduce bees to support pollination in the summer and finally bring in the pickers in mid-September.
“Only at five years can we expect a full crop from a tree. Then it’ll bear fruit once a year for the next decade.”
It seems like a labour of love for the growers. James is a seventh-generation farmer and has worked at Adrian Scripps for 26 years, while Richard learned the ropes from father Clive before taking up a full-time position on Hayle Farm’s 200 hectares, 22 years ago.
“We farm light and deal with Mother Nature, it’s like a factory but out in the open,” says James.
“What I love about the orchards is that no two
“As we’re closer to the continent here, Kent is the perfect place to grow apples”
seasons are the same. These trees will bear completely
Richard takes great satisfaction from seeing customers enjoying the fruit he has lovingly harvested: “It’s a great feeling seeing the apples we’ve grown out on the shop floor. A lot goes into getting them there but it’s only worth it if the customers like your product.”
Going far and wideThe growers travel as far as Holland, Poland and Italy to select their new trees from a nursery, using their eagle-eyed expertise to identify a good tree from the bad.
“We want to see at least seven feathers (branches) and they should be a certain height,” James reveals. “There are a number of specifications that we have in mind when picking apple trees, so we like to run the rule over them.”
A
(Top left) Moat Farm sits in the heart of idyllic Kent
(Above) James (left) and Richard inspect this year’s crop
(Above) Depositing some fine apple specimens in the crates for storage
(Left) James Simpson uses nutrient-rich compost on the land in the orchards
310 million hand-picked apples and pears are sold by Tesco in the UK each year
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APPLES
customers keep getting the top-quality apples they know and love. That’s why we pledge to make use of the whole crop harvested by our suppliers. In a bid to do this, we even have a home for those fruits that used to fall below our specifications – they’re in our Perfectly Imperfect range.
Faith in our fruit“We had one year where a bad frost caused a lot of russet – scarring on the skin – on some of our apples,” Richard recalls. “I called the Tesco buyer straightaway in a panic, but we were assured that they would still purchase our produce and sell it to customers: marked as outside the usual specs, but at a great price.”
This level of security and pioneering level of partnership is valuable to our farmers. It gives them the confidence to invest in new varieties and state-of-the-art technology, safe in the knowledge that we’ll always buy their products.
“Good business means we can trial new technology all the time,” says James. “At the moment, we’re using hail netting in some of our orchards, which protects the crop from bad weather and stops pests getting in. We also have data loggers in the trees to assess the humidity and
temperature, so we get the conditions just right.”James also has a trial plot where Adrian Scripps is
cultivating 50 varieties of new apples – something that helps with our aim to bring two exclusive new varieties to customers each year. Any new tastes will follow in the footsteps of other Tesco-exclusive apples, such as last year’s Kentish Kiss and our Cabaret apple, which we released for Christmas 2016.
Richard adds: “It’s important to always think ahead. We can’t assume that customers will continue to love our best-growing crops for years to come, so we experiment and are innovative to find the tastes they’ll love in five years.”
And with bright minds like James and Richard working to keep our customers happy, Kent’s position as the UK’s number one for apples is in safe hands.
“We experiment to find the tastes customers will love in five years’ time”
(Left)Apples are stored in specially-acclimatised chambers
(Below)The apples picked and packaged in the on-site packing facilities
(Above) Moat Farm’s precious crop is hand-picked each year
(Right) ‘Take care with our valuable crop’
43 varieties of British apples are sold in our stores
The Master of Apples
There’s not a day goes by when our Top Fruit Technical Manager John Worth isn’t crunching into fruit from one
of our 65 British apple growers – but that’s why he’s earned the name, Master of Apples. “I live just down the road from the majority of our orchards, so I often get samples sent straight to my doorstep,” he says.
With more than a decade of technical experience under his belt, John knows most of our growers on a first-name basis and regularly bumps into someone from the industry while out and about in Kent.
“I’d taken my wife out for a meal and had just sat down when someone came and tapped me on the shoulder to tell me about their latest crop. In all seriousness though, good relationships with our growers are a top priority and living in the community is a real advantage.”
For John, commitment to transparency and collaboration
working in partnership with each other. “We’ve developed a really strong top fruit team – to get rival companies sitting at a table to share best practice with each other is pretty groundbreaking.
“We want to provide the right environment to allow the growers to harbour innovation and deliver excellent-quality products. By giving growers security and building great relationships, they have the confidence to invest in themselves, in Tesco and in the future.”
97%of the crop produced makes it to shelves
T H E K E Y I N G R E D I E N T I N YO U R K I T C H E N
Engineered to the highest standards and designed with cooks
in mind, the Go Cook range suits every need and helps you achieve
perfect results.
Available in store now.
4948
PANEL PICKS
f your kitchenware could do with a bit of sprucing up, then our Go Cook competition is right for you.
Each set is made up of a three-piece, two-ply, hard anodised
saucepan nest, an oak chopping board, a 24-centimetre stockpot with lid and two hard anodised frying pans. And we’ve got five sets to give away!
Natural choice for cooksThe pans are exceptionally strong and durable, which makes them the natural choice for any cook. The pans deliver even heat distribution and hob-to-oven capability which, paired with a helpful interior measuring system and gleaming stainless steel features, are a brilliant addition to the kitchen. The prizes are part of the premium Go Cook brand, which includes pans, knives and kitchen accessories packed with market-first features and problem-solving designs.The full Go Cook range is now available in store and online at tesco.com/direct
Panel picks
Colleague Communications Panellist Sue Marcantonio delves into the Colleague
Deals & Discounts site to select her top five
exclusive benefits5
32
4
1
How to enter
To be one of the first colleagues to try out Go
Cook’s new products by winning the prize,
enter our random draw by sending in your name and contact details to us at [email protected]
Terms and conditions Entry to our colleague competition
is free. All entries must be received by 23:59 on Monday 30 October. Include your
name and contact details with your entry. See full T&Cs (right) for more.
Terms and conditions Entry to our colleague competitions and prize draws is free. To enter, you must be a Tesco colleague and live in the UK or Northern Ireland. You can only enter each competition or prize draw once and only the first entry per colleague per competition or prize draw will be accepted. Colleagues or personnel who are involved in administering the
competitions and prize draws or drawing the winners cannot take part. Late entries cannot be accepted. The prizes include products only and will not include additional costs, such as travel expenses – unless stated. Entries must be received by 23:59 on Monday 30 October 2017 and the winners for each competition and prize draw will be independently selected at random from all
eligible entries. Each winner will be notified via email within seven days of the closing date. If the winners do not respond to the email communication within 10 days of notification to organise
administering the competitions and prize draws, and notifying the winners. The entry instructions form part of the rules. By entering, you agree to accept and be bound by the rules.
DISCLAIMER: All discounts correct at time of press, but are subject to change.
Release your inner chef by winning one of our stylish Go Cook sets
TreatsThomson Holidays
“I took advantage of the 4% cashback on a booking I made to go to Turkey recently. I love travelling, so I’m already on the lookout for my next trip and will definitely be using the discount again for my next adventure!”
Michael Kors
“When I saw the familiar logo on the site, I just had to feed my obsession for Michael Kors’ handbags. Using Colleague Deals & Discounts, I saved 6% on my latest purchase, although my husband still wasn’t happy!”
Virgin Active Health Clubs
“Yes, I know signing up for a health club membership is one of those things that we all intend to do, but my family has just decided to join again. It means I can get a great discount as well as getting fitter.”
The Body Shop
“The Body Shop opened its first store in my home town, Brighton, so I’ve always bought from them. I really like their body butters and Argan oil range, and now I can get 4% cashback on everything I buy too.”
The Fragrance Shop
“I love to travel and normally buy my perfume duty free at the airport, but now I’ve spotted that I can get 4% at The Fragrance Shop, I can get nice perfumes all year round.”
Win a pair of comedy night ticketsThanks to your friends at Virgin
the chance to win one of 10 pairs of tickets to a hilarious comedy night so you can laugh the night away with the guest of your choice.
With locations all across the UK, you will be able to find somewhere nearby to enjoy a side-splitting night.
There’s a wide range of Virgin Experience Day activities to keep you busy this autumn, and with a 25% discount on all experiences for colleagues, you can fill your diary for less than you might think. Just log on to the Colleague Deals & Discounts website via thecolleagueroom.com to unlock hundreds of savings.
One of five Go Cook setsWIN
To enter our comedy competition random prize draw, send your
name and contact details to us at [email protected] See closing date and terms and conditions on page 49.
I
On pay monthly you can also:
• Enjoy 4G at no extra cost
• Collect Tesco Clubcard points
• Stay in control of your bill by capping your contract
• Add free monthly Family Perks for you and your family
Get the latest phones at our lowest ever monthly prices.
Enjoy our lowest ever monthly payments
Flex your tariff up or down any time
Upgrade to a new phone whenever you like
Pay Benefits Bonus
Saving is calculated by reference to the closest generally available customer tariff (excluding any promotional offers), which is £25.99 a month with 500MB data | 500 minutes | 5000 texts. Samsung S7 Edge was £28.99 per month from 2nd August – 3rd September 2017. Requires a 30 month contract & a 30 month credit agreement at 0% APR representative with Tesco Mobile Limited; subject to availability, status, payment by Direct Debit. 18+. First month’s payment at point of sale. 4G subject to coverage. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.
Visit your local Tesco Mobile Phone Shop for details or speak to the team on 0345 900 1015.
You can also share this deal with up to 9 family and friendsat no
extra costat no
extra cost
No upfront cost30 month Anytime Upgrade Flex contract
5000 texts
1GB data
500 minutes
£25.99£28.99
a month
Save £120
£90 for customers + an extra £30 for
colleagues
50
We’ve seen our panellist’s top five choices, but what else are people talking about on our Colleague Deals & Discounts site?
Top deals and discounts
Find your favourite from more than 700 deals and discounts, including all our exclusive colleague deals from Tesco Mobile, F&F and Tesco Bank. Get started by visiting TheColleagueRoom.com and then bookmark the page on your computer, tablet or smartphone. Remember to have your employee number and one-time passcode handy when you sign up.
Check out more exclusive deals
Our top five new benefits
1 Pure Gym
2 Arriva Buses
3 hungryhouse
4 American Golf
5 CrossCountry Trains
We know what the most
are the five more recent
“I have saved money on visits to Longleat Safari Park and to the cinema. It means a lot to
after my money.”Tracey Young, Southampton DC
“I’ve used the prepaid card to pay for our
It’s really easy and hassle-free.”Richard Barker, Loughborough Extra
“I love my morning
Jason Bates, Welwyn Garden City
“I have just saved money on a hotel room for when I go
Lesley-Ann Hammond, Edinburgh
“I ordered my toiletries from the Body Shop via Colleague Deals & Discounts. I got a great discount on my purchases. The site is great and there’s loads to choose from.” Emma Bates, Norwich Harford Bridge Superstore
Experience gift vouchers and
ride for two people for only
for £45 per person.” Yuan Deng, Welwyn Garden City
Current AccountAnother little help from Tesco Bank.
Tesco Bank Current Account is available to people aged 18 or over. Accounts are subject to status.
Terms and ConditionsNew customers: you will collect 5,000 Clubcard points when you are accepted for a new Tesco Bank Current Account and switch your existing current account with another provider to Tesco Bank using the Current Account Switch Service. You must hold an active Colleague Clubcard (previously known as Privilegecard) and apply via Our Tesco or The Colleague Room, providing your employee number as part of your application in order to be eligible for this offer. If you hold an active Colleague Clubcard (previously known as Privilegecard) and are not a colleague, you must apply via telephone quoting the employee number stated on your card. Existing customers: if you already hold a Tesco Bank Current Account and haven’t switched your account from another provider, you will collect 5,000 Clubcard points when you complete a full switch of your existing current account using the Current Account Switch Service. If you’re opening or already hold a joint account, at least one of you must be eligible for the offer, but only one award of 5,000 Clubcard points will be given per account. If you switch more than one account to your new Tesco Bank Current Account, you will only collect points for the first switch. As part of the switch your old account will be closed and all payments transferred to your Tesco Bank account in the process. The Clubcard points will be added to the Clubcard account linked with your Tesco Bank Current Account within six weeks of the completed switch, but may not show up on your next statement. Not to be used in conjunction with any other offer. The Tesco Clubcard Scheme is administered by Tesco Stores Limited, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA, who are responsible for fulfilling points.
Have you switched yet?Already got a Tesco Bank Current Account but haven’t yet switched? You can still collect the 5,000 points when completing a full switch. Both new and existing customers must complete a switch using the Current Account Switch Service. As part of the switch your old account will be closed and all payments transferred to your new Tesco Bank account.
To apply, please visit with your employee number and active Colleague Clubcard (previously known as Privilegecard) number.
5,000Clubcard
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