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Job TrackerRequisition Number12-0241
TitleHousekeeper I
DepartmentHousekeeping
(VWCH)
HoursPRN
ShitVarious
FacilityValley West Community
Hospital
CitySandwichPOSITION SUMMARY: Daily
cleaning and supplying o patient
rooms, nursing stations, lounges, re-
strooms, o ces, and other assigned
areas. All work is to be done in ac-
cordance with the standard proce-
dures o the Housekeeping Depart-
ment. Will use cleaning devices
including 12 oz. wet mops, small
wringers, duster, household type
vacuum cleaners, and other neces-
sary tools, products, and supplies.
REQUIRED EDUCATION,
TRAINING, QUALIFICATIONS:
A. Physical requirements: (These
requirements may be met with theaid o mechanical devices. They are
those minimally necessary or the
sae completion o duties. They are
not intended to discriminate against
handicapped persons, only to en-
sure sae working conditions or all
persons).
1.Good vision
2. Good hearing
3. Fully mobile on steps, ladders,
etc.
4. Su cient mobility and dexterity
o both arms (or mechanical sub-
stitutes) to saely operate hand and
power tools, gauges, valves, etc.
5. Able to bend, stoop, and lit
objects
6. Mechanical assistance devices
may not be such that they interere
with normal saety aids (modied
i necessary) such as saety goggles,
hearing protection, etc.
7. Ability to understand and imple-
ment key policies and procedures
B.Must be a service minded indi-
vidual who seeks sel-improvement
and conducts hersel/himsel in a
proessional manner
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Job TrackerDATA ENTRY OPERATOR - Tru-
Green - 376387 Job
Apply now
Date: Aug 8, 2012
Location: Plaineld, IL, US
Business Unit: TruGreen
Title: DATA ENTRY OPERATOR
Location: IL - Naperville - 5742City: Plaineld
Metro Area: Naperville/ Plaineld/
Chicago
State: IL
Postal Code: 60544
Functional Area: Branch Services
Branch Number: 5742
Requisition Number:376387
First Open Date: 08/07/2012
Post Date: 08/07/2012
Description: We encourage diverse
candidates to apply to this position
An Equal Opportunity/A-
rmative Action Employer AA/EOE/M/F/D/V
Position Overview
Follows standard procedures to
input text and numerical business
(such as sales, production or ac-
counts receivable) data into a com-
puter or other business machine.
Resolves routine questions and
problems and reers more complex
issues to higher levels.
Responsibilities
- Uses basic computer skills to key
customer names, addresses, statisti-
cal inormation, business inorma-
tion, account numbers, or other
data.
- Operates a variety o oce ma-
chines to ensure the ecient andaccurate handling o inormation.
- Works under direct supervision
and ollows standard procedures
and written instructions to accom-
plish assigned tasks.
- Perorms other clerical duties as
needed.
Competencies
- ServiceMaster Commitment
- Customer Orientation/Positive
Impact
- Results Orientation/Sense o
Urgency
- Change Mastery
- Relationship Building/Sensitivity- Problem Solving and Decision
Making
- Initiative
Education and Experience Require-
ments
- High school diploma/GED re-
quired and One (1) to three (3)
years o administrative experience
or equivalent combination o educa-
tion and experience required.
- Experience with MS Oce appli-
cations (Word, Outlook, PowerPoint
and Excel) required
- Experience with standard oce
equipment (computer, ax, scanner)
required
Knowledge, Skills, and Abilities
- Ability to use oce equipment
with a high degree o accuracy andeciency
- Ability to use honesty and discre-
tion when handling business inor-
mation
- Dependable and adaptable to ast-
paced work environment conditions
Disclaimer
The above statements are intended
to describe the general nature and
level o work being perormed by
associates assigned to this classica-
tion. They are not to be construed
as an exhaustive list o all respon-
sibilities, duties, and skills required
o personnel so classied. All per-sonnel may be required to perorm
duties outside o their normal
responsibilities rom time to time, as
needed.
Nearest Major Market: Chicago
Job Segments: Accounts Receiv-
able, Administrative, Clerical, Data
Entry, Database, Finance, Outside
Sales, Sales, Technology
Job TrackerNaperville, IL
Department:Ater Hours Care
(AHC)
Schedule:Registry
Shit:Varied Shits
Hours:Few nights per week, e/o
wkend and holidays
Job Details: High School/GED
Position Summary:
Under the direction o the Practice
Manager and/or Lead Reception-
ist, greets, instructs and inorms
patients in completion o appro-
priate orms, HIPAA Notice o
Privacy practices, waiting times,
and answers non-medical ques-
tions. Checks patients in/out, veri-
es demographic and health plan
inormation and accurately enters
it into EPIC, collects payments,
and may schedule patient appoint-
ments. Directs other visitors and
inorms sta when visitors arrive or
appointments. Perorms oce du-
ties as directed including answering
phones, taking messages, opening
mail, assisting in retrieval o medi-cal charts, chart preparation, charge
entry, etc.
Key Responsibility Areas:
**Depending on Practice Site Re-
quirements, an incumbent in this
position may not perorm all the key
responsibilities listed below. How-
ever, it is expected that at least 80%
o the responsibilities are perormed
or this job. Travel to other sites
may be required.
Greeting Patients and Visitors:
Acknowledges and welcomes pa-
tients and visitors. Inorms sta opatient/visitor arrival and provides
instruction, assistance, and inorma-
tion as to completion o required
paperwork and waiting times. An-
swers general questions about the
acility: location, rest rooms, eleva-
tors, hours o operation, etc. En-
sures waiting area is clean, tidy, and
has appropriate patient announce-
ments and brochures. As directed,
conveys inormation to patients and/
or visitors. Assists patients with
ambulatory diculties.
Patient Registration/Check-In:
Obtains registration inormation
rom patient or input into EPIC.
Veries and/or updates demograph-
ic and health plan inormation.
Checks patients in and out o clinic.
Provides patients with inorma-
tion regarding payment obligations,
HIPAA Notice o Privacy practices,
clinic policies, and collects all re-
quired orms and signatures.
Patient Scheduling:
Schedules appointments into EPIC
according to Practice protocol.
Conveys schedule changes to ap-
propriate sta. Reviews next days
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schedules and as directed, prints
out physician schedules in advance
o visits. May assist patients with
obtaining appointments at other
physician and hospital sites and/or
scheduling laboratory or radiology
testing.
Retrieving and Maintaining PatientRecords:
Pulls patient charts, les inorma-
tion correctly into patient charts,
and maintains ling system. Pre-
pares charts to clinic and/or Practice
specications.
Patient Accounts Management:
Collects cash, check, or credit card
payments ensuring patients receive
receipts. Balances daily cash and
collections. Ensures change draw-
ers and cash are secured and ap-
propriate nancial procedures are
ollowed in transerring payments to
Corporate o ces. Perorms chargeentry at the direction o the Practice
Manager.
Identies problematic accounts and
directs them to the nancial counse-
lor or the Customer Service Depart-
ment.
Answering Telephones:
Answers multiple lines, screens
calls, takes accurate and detailed
messages, directs calls to appropri-
ate support sta. Understands re-
sponsibility limits by not providing
medical advice to patients.
**Perorms all other duties/respon-
sibilities as assigned
Education and/or Training Re-
quired:
High school diploma or GED.
Experience Required:
Preer one year experience in cus-
tomer service setting, preerably in
a medical o ce with basic knowl-edge o medical terminology. Able
to type a minimum o 30 words per
minute.
Key Competencies:
**All key competencies are based
on DMGs C.A.R.E. values. Com-
passion, Accountability, Respect
and Excellence.
Service Orientation: Capable
o providing excellent service to
customers, riendly and approach-
able demeanor, resolving customer
complaints, and understanding
customer service principles.
Organization: Able to provide order
and structure to daily processes and
work environment.
Verbal Communication: Capable
o interacting with, and relating to,
people o varying educational levels
and backgrounds, conveying inor-
mation clearly and succinctly, apply-
ing listening, tact, responsiveness,
empathy, and condentiality.
Multi-tasking: Able to properly
perorm multiple duties at once,
e.g., greeting, message taking,
checking patients in/out, etc., while
maintaining attention to detail.
Adaptability: Able to be fexible
and comortable in adjusting to
changing activities. Maintains calm
under pressure and is able to think
clearly to enhance problem solving.
Team Work: Works eectively with
others to accomplish objectives andgoals. Will ingly oers assistance to
others when the need arises.
Computer Prociency: Able to
learn and become procient in
EPIC sotware as well as have basic
knowledge o Microsot applica-
tions, i.e. Outlook, Word, Excel, and
demonstrate keyboarding speed and
accuracy, minimum 30 wpm.
Typical Environmental/Working
conditions:
Conditions common to a clinic
environment including communica-ble disease, blood borne pathogens,
bodily fuids and toxic substances.
Fast-paced medical o ce environ-
ment involving contact and interac-
tion with patients, physicians, and
other clinical and clerical personnel
Typical Physical/Mental demands:
Sitting or long periods o time,
standing, bending, stooping,
stretching or les and supplies, oc-
casional liting o papers, les, etc.
o up to 30 pounds. Requires vision
correctable to 20/20 and hearing
in the normal range or ace-to-ace and telephone contacts. Also
requires hand-eye coordination
and manual dexterity su cient to
operate a keyboard, switchboard,
telephone, calculator, photocopier,
ax machine, and other related o-
ce equipment. Entails prolonged
use o the telephone and computer.
Walking is required throughout the
day.
Job HuntingTips: Making the
first Impression!by Jennier Flowers
Job Interview Tips
Like many career advice experts,
Steve Fogarty, sta ng partner at
Waggener Edstrom, says candidates
should research a company thor-
oughly beore an interview. And i
the company is a private rm, that's
not an excuse to skip doing your
homework.
Where there's a will, there's a way,
and nding a way to gather inorma-
tion on a company "distinguishes the
great candidates rom the good can-
didates," says Fogarty.
Consider Fogarty's company, a large
independent public relations agency.
He says that i someone were trying
to nd out about Waggener Edstrom,
the candidate could take a number
o steps. In addition to simply visit-
ing the company's Web site, joining
a trade organization like the Public
Relations Society o America would
almost certainly give someone in-
terested in his company exposure to
people who work there.
Fogarty oers a less conventional
method as well: "People might be
able to nd a press release that one oour PR people has written and con-
tact that person and say, I saw your
press release. It looks really good.
Would you be open to me asking a
ew questions? I'm doing research on
your company.' That's a way to get
inormation."
What else can you do to improve
your chances at the interview? Try
these tips rom Fogarty:
Be Concise
Interviewees rambling on is one o
the most common interview blun-
ders Fogarty sees. "You really have
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to listen to the question, and answer
the question, and answer it concise-
ly," he says. "So many people can't
get this basic thing down. You ask
them a question, and they go o on a
tangent. They might think you want
to hear what they're saying, but they
didn't answer your question."
Provide Examples
It's one thing to say you can do
something; it's another to give exam-
ples o things you have done. "Come
with a toolbox o examples o the
work you've done," advises Fogarty.
"You should come and anticipate
the questions a recruiter's going to
ask based on the requirement o the
role. Think o recent strong strategic
examples o work you've done, then
when the question is asked, answer
with specics, not in generalities.
You should say, Yes, I've done that
beore. Here's an example o a time I
did that,' and then come back andask the recruiter, Did that answer
your question?'"
Be Honest
Somehow, candidates get the im-
pression that a good technique is
to dance around dicult interview
questions. "I you don't have a skill,
just state it. Don't try to cover it up
by talking and giving examples that
aren't relevant. You're much better
o saying you don't have that skill
but perhaps you do have some re-
lated skills, and you're happy to tell
them about that i they like."
Keep Your Guard Up
According to Fogarty, you can split
recruiters into two schools. There
are those who are very straight-laced
and serious, and candidates had bet-
ter take the process seriously as well
when dealing with them.
"Then you have recruiters like me,"
he says, chuckling. "I'm going to be
that candidate's best riend when
they call me. My technique is to put
them at ease, because I want them to
tell me everything, and a lot o can-
didates mess up in this area. They
start to think, Oh, this guy is cool.
I can tell him anything.' And then
they cross the line." And that can
take a candidate out o contention.
Remember: Always maintain your
proessionalism.
Ask Great Questions
Another o Fogarty's interview tips
is to come ready with good ques-
tions to ask. He says nothing im-
presses him more than a really good
question that not only shows you've
researched the
company in gen-
eral, but also
the specic job
you're hoping to
land in particu-
lar. "That makes
me go, Wow,
this person has
really done theirhomework. They
not only know
the company,
but they know
the role.'"
Geek
Cornerwith Nick Sexton
I've been waiting or the Aveng-
ers movie ever since I saw Nick
Fury at the end credits o IronMan. I've been a huge an o Mar-
vel since I was six. Something about
these mythical characters, with
their varied personalities and lie-
styles just make them so ascinating.
As the date o release came closer
and closer, I became increasingly ex-
cited, but there was always a gnawing
ear in the back o my mind. What
i it's bad? What i they aren't true
to the source material? What i the
submariner is in it? Ok, the last one
was a joke, but nonetheless, when I
had two minds shouting at me by the
time I walked into the theater, onewarning not to allow mysel to get
my hopes up, the other too excited
to care. Within twenty minutes o
watching the movie, the 'pessimistic'
side o me had completely been si-
lenced. By the end o the lm, even
the excited part o me had quieted.
What I saw on the screen let me
speechless. Not since Star Wars
have I seen a movie that so eas-
ily blended character development
into its action scenes, and though
it slowed down a bit in the middle,
it never elt like it was dragging on.
What's more, it was genuinely unny.
It wasn't slapstick humor, or cheap
gags; it was honest-to-goodness witty
humor. Sure, my opinion is prob-
ably colored a air bit because o
my love or Marvel, but it isn't just
me. Avengers has received almost
universal acclaim, breaking several
box oce records in the process.
On the way home, I had been talking
with a close riend o mine who I had
seen the movie with, and is much
less o a geek than I, and our con-
versation turned to the plausibility
o the captain's shield. As a physics
student, I im-
mediately start-
ed spitting out
physics jargon
or why it was
impossible, but
my riend made
me think harder
with a very sim-
ple statement:that's what
they said about
space travel.
So is the Aveng-
ers actually sci-
ence ction,
or just ction?
I thought about it or quite some
time, and thought that with all the
eort I put into this thought ex-
ercise, that maybe I could share it.
So the next time you're at a party
talking about superheroes, you'll
have the opportunity to appear
wiser than you look (people do talkabout superheroes at parties, right?)
Now, remember to take what I say
with a grain o salt. Just because
something is possible does not mean
it is probable. Just because a partic-
ular aspect o a superhero does not
actually break a law o physics does
not mean that it's something that we
could actually do with today's tech-
nology, or even ever. Technically
there is no law that prevents us rom
traveling close to the speed o light,
but the odds o us actually achiev-
ing such speeds in anything larger
than a pebble is unlikely. Also, romhere on out, I will occasionally re-
erence the movie, so there may be
spoilers ahead. I will try not to say
anything directly related to the plot,
but or those who have not yet seen
the Avengers, you have been warned!
Beore we continue, however, we need
to decide what constitutes ction,
and what constitutes science ction.
For the purposes o this argument,
I'm going to say that science ction
is anything that, while completely
alse, is based on and obeys the laws
o science. In other words, there is a
dierence between technology that
is too advanced to understand and
technology that simply dees under-
standing. With that in mind, lets take
a look and see i we can gure out
which Avengers are plausible, and
which are completely impossible.
Since Captain America is the lead-
er o the group, and the reason I
started this little project in the rst
place, we'll start with him. Having
been given the super soldier serum,
Steve Rogers goes rom a scrawy boy
raught with ailments to, quite liter-
ally, the perect human. His strength,
agility, refexes, and stamina are all
considered peak human, which is
to say that he is the strongest a hu-
man could ever naturally be, the ast-
est a human could possibly be, and
such. I you can hold your breath
longer than the captain, then you've
got a genuine superhuman ability.
The serum itsel requires a morechemistry (or perhaps biology) ori-
entated background, but there is one
aspect I would like to talk about. In
the Captain America movie, he en-
ters the capsule as a 110lbs light-
weight, but when he comes out he's
gained about 80lbs in pure muscle.
My question was, where did the
mass come rom? I'm not talking
about the muscles necessarily here,
once you actually have the mass, its
a (relatively) simple matter to sim-
ply convert the mass into whatever
desired material you want, but that
80lbs that he gained had to come
rom somewhere. You cannot simplycreate matterthat would break the
laws o physics. So i we want to call
this science ction, and not simply
ction, that mass dierence needs
to be accounted or. It took me a
while to think about it, but I even-
tually came up with one possibility.
Immediately beore being placed
into the tank, several long needles
were inserted into him, where the se-
rum was to be injected. Additionally,
a gas lled the chamber as he was in
it, through a pair o tubes attached
rom the top. It is possible that the
serum had the additional eect otemporarily making his body like a
sponge, absorbing the gas and stor-
ing it in his body while the serum did
its work, turning the steam into mus-
cle. I don't take much stock in this
hypothesis; however, as most gases
have a low density, so you would
need a very large amount o gas to
make up 80 pounds o it. Thereore,
I think it is sae to say that the super
serum is ction, not science.
This Old HouseThis Old Home Inspection or the buyer
Part #7: The Electrical System
with Ron Bartlett
Inspecting the electrical system can
be a hazard, so i you are not com-
ortable inspecting the electrical
system, consult a proessional like
me or an electrician or advice or to
schedule an electrical inspection.
Since most o the wiring is hidden
in the walls, a complete inspection
o all the parts is never possible, but
you can determine i the power sup-
ply is adequate, i the wiring is sae
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or rated loads, and i the outlets are
unctioning as intended and i up-
grading will be required.
Starting outside, the service comes
rom the overhead lines, not under-
ground like a lot o newer homes, so
you will need to determine i there is
su cient voltage or the home. Findthe lines. Are they a three-wire set-
up coming in, or as in a lot o older
homes, just a two-wire set up? I it
is two-wire, this is inadequate and
will require attention by a qualied
electrical contractor. Also look or
a ground rod at the base o the en-
trance. I there is none, you should
see a bare copper wire running to the
water lines inside at the panel.
Say the outside is a three-wire set up,
inspect the service entrance outside
box. It should be secure and have
no openings to the electrical con-
ductors. I everything looks good,then move on to the electrical panel.
Open the cover. Do you see uses or
breakers? I uses, you need to be
aware that many insurance compa-
nies will not write a home owners
policy on a home with this type o
service panel, and you will need to
upgrade to a breaker style panel at a
cost o around $1,000 to $2,000.
The next step is very hazardous so
you can skip this i you are not com-
ortable. Remove the panel cover to
inspect the wiring and breakers or
size i.e., a 15 amp breaker should
have 14 gauge wires running to it
and a 20 amp breaker should be 12
gauge. Look closely at the wiring or
any raying o the insulation cover,
or is it silver in color? This is either
aluminum or aluminum clad cop-
per. Both o these are older and can
increase the risks o a re. The last
thing you need to look or at the pan-
el is proper grounding. I the panel
is bonded inside, it will have either
a copper bonding strap or bare cop-
per wire secured to the panel and the
grounding bus bar.
Inspecting the outlets and switches
I you dont have an electrical tester,
you can purchase one inexpensively
at any home improvement store.
Take your tester and plug it into the
outlets to check or proper ground-
ing and to ensure proper wir ing. Also
anywhere that water is present, the
outlets should be protected by GFCI
(ground ault circuit interrupters) as
per the National Electrical Code.
This includes the kitchen and bath-
rooms, as well as the garage and any
exterior outlets. Lastly, you need
to open the attic to see the wiring.
Are the wires running all over the
place or open junction boxes? I so,
this will need attention. Many older
home have old knob and tube wir-
ing. This is another re hazard. How
do you know i you have knob and
tube? I you see thick single wires
running to ceramic connectors and
insulators this is knob and tube and
will also need attention. Consult
an electrical contractor i you have
any questions and remember to be
sae. I your unsure o something,
it is better to ask a proessional.
Ron Bartlett, Bartlett's Home Inspection
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