Kendall Weekly Times August 11th

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Job Tracker Requisition Number12-0241TitleHousekeeper IDepartmentHousekeeping (VWCH)HoursPRNShiftVariousFacilityValley West Community HospitalCitySandwichPOSITION SUMMARY: Daily cleaning and supplying of patient rooms, nursing stations, lounges, re-strooms, offi ces, and other assigned areas. All work is to be done in ac-cordance with the standard proce-dures of the Housekeeping Depart-ment. Will use cleaning devices including 12 oz. wet mops, small wringers, duster, household type vacuum cleaners, and other neces-sary tools, products, and supplies.REQUIRED EDUCATION, TRAINING, QUALIFICATIONS:A. Physical requirements: (These requirements may be met with the aid of mechanical devices. They are those minimally necessary for the safe completion of duties. They are not intended to discriminate against handicapped persons, only to en-sure safe working conditions for all persons).1.Good vision 2. Good hearing 3. Fully mobile on steps, ladders, etc. 4. Suffi cient mobility and dexterity of both arms (or mechanical sub-stitutes) to safely operate hand and power tools, gauges, valves, etc. 5. Able to bend, stoop, and lift objects 6. Mechanical assistance devices may not be such that they interfere with normal safety aids (modifi ed if necessary) such as safety goggles, hearing protection, etc.7. Ability to understand and imple-ment key policies and procedures

B.Must be a service minded indi-vidual who seeks self-improvement and conducts herself/himself in a professional manner

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Job Tracker DATA ENTRY OPERATOR - Tru-Green - 376387 Job Apply now Date: Aug 8, 2012 Location: Plainfield, IL, US

Business Unit: TruGreen Title: DATA ENTRY OPERATOR Location: IL - Naperville - 5742 City: Plainfield

Metro Area: Naperville/ Plainfield/Chicago State: IL Postal Code: 60544 Functional Area: Branch Services Branch Number: 5742 Requisition Number:376387 First Open Date: 08/07/2012 Post Date: 08/07/2012 Description: We encourage diverse candidates to apply to this position

An Equal Opportunity/Af-firmative Action Employer – AA/EOE/M/F/D/V

Position Overview Follows standard procedures to input text and numerical business (such as sales, production or ac-counts receivable) data into a com-puter or other business machine.

Resolves routine questions and problems and refers more complex issues to higher levels.

Responsibilities - Uses basic computer skills to key customer names, addresses, statisti-cal information, business informa-tion, account numbers, or other data. - Operates a variety of office ma-chines to ensure the efficient and accurate handling of information. - Works under direct supervision and follows standard procedures and written instructions to accom-plish assigned tasks. - Performs other clerical duties as needed.

Competencies - ServiceMaster Commitment - Customer Orientation/Positive Impact - Results Orientation/Sense of Urgency - Change Mastery - Relationship Building/Sensitivity - Problem Solving and Decision Making - Initiative

Education and Experience Require-ments - High school diploma/GED re-quired and One (1) to three (3)

years of administrative experience or equivalent combination of educa-tion and experience required. - Experience with MS Office appli-cations (Word, Outlook, PowerPoint and Excel) required - Experience with standard office equipment (computer, fax, scanner) required Knowledge, Skills, and Abilities - Ability to use office equipment with a high degree of accuracy and efficiency - Ability to use honesty and discre-tion when handling business infor-mation - Dependable and adaptable to fast-paced work environment conditions

Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classifica-tion. They are not to be construed as an exhaustive list of all respon-sibilities, duties, and skills required of personnel so classified. All per-sonnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Chicago Job Segments: Accounts Receiv-able, Administrative, Clerical, Data Entry, Database, Finance, Outside Sales, Sales, Technology

Job TrackerNaperville, IL Department:After Hours Care (AHC) Schedule:Registry Shift:Varied Shifts Hours:Few nights per week, e/o wkend and holidays Job Details: High School/GED Position Summary: Under the direction of the Practice Manager and/or Lead Reception-ist, greets, instructs and informs patients in completion of appro-priate forms, HIPAA Notice of Privacy practices, waiting times,

and answers non-medical ques-tions. Checks patients in/out, veri-fies demographic and health plan information and accurately enters it into EPIC, collects payments, and may schedule patient appoint-ments. Directs other visitors and informs staff when visitors arrive for appointments. Performs office du-ties as directed including answering phones, taking messages, opening mail, assisting in retrieval of medi-cal charts, chart preparation, charge entry, etc. Key Responsibility Areas: **Depending on Practice Site Re-quirements, an incumbent in this position may not perform all the key responsibilities listed below. How-ever, it is expected that at least 80% of the responsibilities are performed for this job. Travel to other sites may be required. Greeting Patients and Visitors: Acknowledges and welcomes pa-tients and visitors. Informs staff of patient/visitor arrival and provides instruction, assistance, and informa-tion as to completion of required paperwork and waiting times. An-swers general questions about the facility: location, rest rooms, eleva-tors, hours of operation, etc. En-sures waiting area is clean, tidy, and has appropriate patient announce-ments and brochures. As directed, conveys information to patients and/or visitors. Assists patients with ambulatory difficulties. Patient Registration/Check-In: Obtains registration information from patient for input into EPIC. Verifies and/or updates demograph-ic and health plan information. Checks patients in and out of clinic. Provides patients with informa-tion regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects all re-quired forms and signatures. Patient Scheduling: Schedules appointments into EPIC according to Practice protocol. Conveys schedule changes to ap-propriate staff. Reviews next day’s

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schedules and as directed, prints out physician schedules in advance of visits. May assist patients with obtaining appointments at other physician and hospital sites and/or scheduling laboratory or radiology testing.

Retrieving and Maintaining Patient Records:Pulls patient charts, fi les informa-tion correctly into patient charts, and maintains fi ling system. Pre-pares charts to clinic and/or Practice specifi cations.

Patient Accounts Management:Collects cash, check, or credit card payments ensuring patients receive receipts. Balances daily cash and collections. Ensures change draw-ers and cash are secured and ap-propriate fi nancial procedures are followed in transferring payments to Corporate offi ces. Performs charge entry at the direction of the Practice Manager.Identifi es problematic accounts and directs them to the fi nancial counse-lor or the Customer Service Depart-ment.

Answering Telephones:Answers multiple lines, screens calls, takes accurate and detailed messages, directs calls to appropri-ate support staff . Understands re-sponsibility limits by not providing medical advice to patients.

**Performs all other duties/respon-sibilities as assigned

Education and/or Training Re-quired:High school diploma or GED. Experience Required:Prefer one year experience in cus-tomer service setting, preferably in a medical offi ce with basic knowl-edge of medical terminology. Able to type a minimum of 30 words per minute. Key Competencies:**All key competencies are based on DMG’s C.A.R.E. values. Com-passion, Accountability, Respect and Excellence. Service Orientation: Capable of providing excellent service to customers, friendly and approach-able demeanor, resolving customer complaints, and understanding customer service principles. Organization: Able to provide order and structure to daily processes and work environment. Verbal Communication: Capable of interacting with, and relating to, people of varying educational levels and backgrounds, conveying infor-mation clearly and succinctly, apply-ing listening, tact, responsiveness, empathy, and confi dentiality. Multi-tasking: Able to properly perform multiple duties at once, e.g., greeting, message taking, checking patients in/out, etc., while

maintaining attention to detail. Adaptability: Able to be fl exible and comfortable in adjusting to changing activities. Maintains calm under pressure and is able to think clearly to enhance problem solving. Team Work: Works eff ectively with others to accomplish objectives and goals. Willingly off ers assistance to others when the need arises. Computer Profi ciency: Able to learn and become profi cient in EPIC software as well as have basic knowledge of Microsoft applica-tions, i.e. Outlook, Word, Excel, and demonstrate keyboarding speed and accuracy, minimum 30 wpm. Typical Environmental/Working conditions: Conditions common to a clinic environment including communica-ble disease, blood borne pathogens, bodily fl uids and toxic substances. Fast-paced medical offi ce environ-ment involving contact and interac-tion with patients, physicians, and other clinical and clerical personnel Typical Physical/Mental demands: Sitting for long periods of time, standing, bending, stooping, stretching for fi les and supplies, oc-casional lifting of papers, fi les, etc. of up to 30 pounds. Requires vision correctable to 20/20 and hearing in the normal range for face-to-face and telephone contacts. Also requires hand-eye coordination and manual dexterity suffi cient to operate a keyboard, switchboard, telephone, calculator, photocopier, fax machine, and other related of-fi ce equipment. Entails prolonged use of the telephone and computer. Walking is required throughout the day.

Job Hunting Tips: Making the fi rst Impression! by Jennifer Flowers

Job Interview Tips

Like many career advice experts, Steve Fogarty, staffi ng partner at Waggener Edstrom, says candidates should research a company thor-oughly before an interview. And if the company is a private fi rm, that's not an excuse to skip doing your homework.

Where there's a will, there's a way, and fi nding a way to gather informa-tion on a company "distinguishes the great candidates from the good can-didates," says Fogarty.

Consider Fogarty's company, a large independent public relations agency. He says that if someone were trying to fi nd out about Waggener Edstrom, the candidate could take a number of steps. In addition to simply visit-ing the company's Web site, joining a trade organization like the Public Relations Society of America would almost certainly give someone in-terested in his company exposure to people who work there.

Fogarty off ers a less conventional method as well: "People might be able to fi nd a press release that one of our PR people has written and con-tact that person and say, ‘I saw your press release. It looks really good. Would you be open to me asking a few questions? I'm doing research on your company.' That's a way to get information."

What else can you do to improve your chances at the interview? Try these tips from Fogarty:

Be Concise

Interviewees rambling on is one of the most common interview blun-ders Fogarty sees. "You really have

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to listen to the question, and answer the question, and answer it concise-ly," he says. "So many people can't get this basic thing down. You ask them a question, and they go off on a tangent. They might think you want to hear what they're saying, but they didn't answer your question."

Provide Examples

It's one thing to say you can do something; it's another to give exam-ples of things you have done. "Come with a toolbox of examples of the work you've done," advises Fogarty. "You should come and anticipate the questions a recruiter's going to ask based on the requirement of the role. Think of recent strong strategic examples of work you've done, then when the question is asked, answer with specifics, not in generalities. You should say, ‘Yes, I've done that before. Here's an example of a time I did that…,' and then come back and ask the recruiter, ‘Did that answer your question?'"

Be Honest

Somehow, candidates get the im-pression that a good technique is to dance around difficult interview questions. "If you don't have a skill, just state it. Don't try to cover it up by talking and giving examples that aren't relevant. You're much better off saying you don't have that skill but perhaps you do have some re-lated skills, and you're happy to tell them about that if they like."

Keep Your Guard Up

According to Fogarty, you can split recruiters into two schools. There are those who are very straight-laced and serious, and candidates had bet-ter take the process seriously as well when dealing with them.

"Then you have recruiters like me," he says, chuckling. "I'm going to be that candidate's best friend when they call me. My technique is to put them at ease, because I want them to tell me everything, and a lot of can-didates mess up in this area. They start to think, ‘Oh, this guy is cool. I can tell him anything.' And then they cross the line." And that can take a candidate out of contention. Remember: Always maintain your professionalism.

Ask Great Questions

Another of Fogarty's interview tips is to come ready with good ques-tions to ask. He says nothing im-presses him more than a really good question that not only shows you've

researched the company in gen-eral, but also the specific job you're hoping to land in particu-lar. "That makes me go, ‘Wow, this person has really done their homework. They not only know the company, but they know the role.'"

Geek Corner with Nick Sexton

I've been waiting for the Aveng-ers movie ever since I saw Nick Fury at the end credits of Iron Man. I've been a huge fan of Mar-vel since I was six. Something about these mythical characters, with their varied personalities and life-styles just make them so fascinating. As the date of release came closer and closer, I became increasingly ex-cited, but there was always a gnawing fear in the back of my mind. “What if it's bad? What if they aren't true to the source material? What if the submariner is in it?” Ok, the last one was a joke, but nonetheless, when I had two minds shouting at me by the time I walked into the theater, one warning not to allow myself to get my hopes up, the other too excited to care. Within twenty minutes of watching the movie, the 'pessimistic' side of me had completely been si-lenced. By the end of the film, even the excited part of me had quieted. What I saw on the screen left me speechless. Not since Star Wars have I seen a movie that so eas-ily blended character development into its action scenes, and though it slowed down a bit in the middle, it never felt like it was dragging on. What's more, it was genuinely funny. It wasn't slapstick humor, or cheap gags; it was honest-to-goodness witty humor. Sure, my opinion is prob-ably colored a fair bit because of my love for Marvel, but it isn't just me. Avengers has received almost universal acclaim, breaking several box office records in the process. On the way home, I had been talking with a close friend of mine who I had seen the movie with, and is much less of a geek than I, and our con-versation turned to the plausibility of the captain's shield. As a physics

student, I im-mediately start-ed spitting out physics jargon for why it was impossible, but my friend made me think harder with a very sim-ple statement: “that's what they said about space travel.” So is the Aveng-ers actually sci-ence fiction, or just fiction?

I thought about it for quite some time, and thought that with all the effort I put into this thought ex-ercise, that maybe I could share it. So the next time you're at a party talking about superheroes, you'll have the opportunity to appear wiser than you look (people do talk about superheroes at parties, right?) Now, remember to take what I say with a grain of salt. Just because something is possible does not mean it is probable. Just because a partic-ular aspect of a superhero does not actually break a law of physics does not mean that it's something that we could actually do with today's tech-nology, or even ever. Technically there is no law that prevents us from traveling close to the speed of light, but the odds of us actually achiev-ing such speeds in anything larger than a pebble is unlikely. Also, from here on out, I will occasionally ref-erence the movie, so there may be spoilers ahead. I will try not to say anything directly related to the plot, but for those who have not yet seen the Avengers, you have been warned! Before we continue, however, we need to decide what constitutes fiction, and what constitutes science fiction. For the purposes of this argument, I'm going to say that science fiction is anything that, while completely false, is based on and obeys the laws of science. In other words, there is a difference between technology that is too advanced to understand and technology that simply defies under-standing. With that in mind, lets take a look and see if we can figure out which Avengers are plausible, and which are completely impossible. Since Captain America is the lead-er of the group, and the reason I started this little project in the first place, we'll start with him. Having been given the super soldier serum, Steve Rogers goes from a scrawy boy fraught with ailments to, quite liter-ally, the perfect human. His strength,

agility, reflexes, and stamina are all considered “peak human”, which is to say that he is the strongest a hu-man could ever naturally be, the fast-est a human could possibly be, and such. If you can hold your breath longer than the captain, then you've got a genuine superhuman ability. The serum itself requires a more chemistry (or perhaps biology) ori-entated background, but there is one aspect I would like to talk about. In the Captain America movie, he en-ters the capsule as a 110lbs light-weight, but when he comes out he's gained about 80lbs in pure muscle. My question was, where did the mass come from? I'm not talking about the muscles necessarily here, once you actually have the mass, its a (relatively) simple matter to sim-ply convert the mass into whatever desired material you want, but that 80lbs that he gained had to come from somewhere. You cannot simply create matter—that would break the laws of physics. So if we want to call this science fiction, and not simply fiction, that mass difference needs to be accounted for. It took me a while to think about it, but I even-tually came up with one possibility. Immediately before being placed into the tank, several long needles were inserted into him, where the se-rum was to be injected. Additionally, a gas filled the chamber as he was in it, through a pair of tubes attached from the top. It is possible that the serum had the additional effect of temporarily making his body like a sponge, absorbing the gas and stor-ing it in his body while the serum did its work, turning the steam into mus-cle. I don't take much stock in this hypothesis; however, as most gases have a low density, so you would need a very large amount of gas to make up 80 pounds of it. Therefore, I think it is safe to say that the super serum is fiction, not science.

This Old House This Old Home Inspection for the buyer Part #7: The Electrical System with Ron Bartlett

Inspecting the electrical system can be a hazard, so if you are not com-fortable inspecting the electrical system, consult a professional like me or an electrician for advice or to schedule an electrical inspection.

Since most of the wiring is hidden in the walls, a complete inspection of all the parts is never possible, but you can determine if the power sup-ply is adequate, if the wiring is safe




for rated loads, and if the outlets are functioning as intended and if up-grading will be required.

Starting outside, the service comes from the overhead lines, not under-ground like a lot of newer homes, so you will need to determine if there is suffi cient voltage for the home. Find the lines. Are they a three-wire set-up coming in, or as in a lot of older homes, just a two-wire set up? If it is two-wire, this is inadequate and will require attention by a qualifi ed electrical contractor. Also look for a ground rod at the base of the en-trance. If there is none, you should see a bare copper wire running to the water lines inside at the panel.

Say the outside is a three-wire set up, inspect the service entrance outside box. It should be secure and have no openings to the electrical con-ductors. If everything looks good, then move on to the electrical panel. Open the cover. Do you see fuses or breakers? If fuses, you need to be aware that many insurance compa-nies will not write a home owners policy on a home with this type of service panel, and you will need to upgrade to a breaker style panel at a cost of around $1,000 to $2,000.

The next step is very hazardous so you can skip this if you are not com-fortable. Remove the panel cover to inspect the wiring and breakers for size i.e., a 15 amp breaker should have 14 gauge wires running to it and a 20 amp breaker should be 12 gauge. Look closely at the wiring for any fraying of the insulation cover, or is it silver in color? This is either aluminum or aluminum clad cop-per. Both of these are older and can increase the risks of a fi re. The last thing you need to look for at the pan-el is proper grounding. If the panel is bonded inside, it will have either a copper bonding strap or bare cop-per wire secured to the panel and the grounding bus bar.

Inspecting the outlets and switchesIf you don’t have an electrical tester, you can purchase one inexpensively at any home improvement store. Take your tester and plug it into the outlets to check for proper ground-ing and to ensure proper wiring. Also anywhere that water is present, the outlets should be protected by GFCI (ground fault circuit interrupters) as per the National Electrical Code. This includes the kitchen and bath-rooms, as well as the garage and any exterior outlets. Lastly, you need to open the attic to see the wiring. Are the wires running all over the place or open junction boxes? If so,

this will need attention. Many older home have old knob and tube wir-ing. This is another fi re hazard. How do you know if you have knob and tube? If you see thick single wires running to ceramic connectors and insulators this is knob and tube and will also need attention. Consult an electrical contractor if you have any questions and remember to be safe. If your unsure of something, it is better to ask a professional.

Ron Bartlett, Bartlett's Home Inspection


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Kendall Weekly Times August 11th