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PROJECT Shopify Ottawa and Shopify MontrealARCHITECT Linebox Studio Inc.TEXT Shannon Moore

For many of us, the office is where we spend the majority of our days. We rise in the morning, commute to work, clock in our eight hours and repeat the process the following day.

At Shopify, this routine is entirely similar—but what happens between nine and five deliberately breaks from the traditional mould. The Can-adian e-commerce company challenges and redefines the classic work-day by blurring the boundaries between business and play.

“We often spend more time at the office than we do at our individual homes,” says Greg Scorsone, director of internal operations at Shopify. “Because of this trend, it’s very important to our company that we estab-lish office environments that are comfortable and inviting for all.”

Shopify achieves this goal through the unique design of its offices, located in Toronto, Waterloo, Montreal and San Francisco. For the

Ottawa-based headquarters, the company partnered with local architec-ture firm Linebox to give their philosophy physical form. Though the ori-ginal Ottawa office was modest in size, Shopify gradually occupied seven floors in an Elgin Street high rise to accommodate its growing team.

“With every new f loor, we get more and more excited,” says Amanda Ferguson, intern architect at Linebox. “As a firm, we are constantly pushing the limits of what our designs can do, and every iteration feels better than the last.”

Linebox’s approach begins with a different theme for every f loor, in an effort to appeal to the various personalities, interests and tastes of Shopify’s employees. The first f loor has European flair, complete with arched windows and red phone booths. A few floors above, a transporta-tion theme repurposes shipping containers as office pods.

A nearby “unveiled” f loor has the same exposed ceilings as the other levels, but also includes architectural details such as a wall made of roofing tiles. The tiles provide a unique interior touch while serving to break up and control sound in the large open space. “We wanted

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to expose the construction of the ‘unveiled’ f loor in order to show em-ployees how the space is made,” says Josée Anne Pronovost, one of the project’s lead architects. “It’s the most modern, clean and structured theme of all.”

On another f loor, a Canadiana theme pays tribute to Shopify’s roots. Entrepreneurs Scott Lake, Daniel Weinand and Tobias Lütke founded the company in 2004, after developing an online platform to sell snowboards. Upon realizing the potential of their website, they released the platform to allow other developers and companies to build their own online stores.

“The Canadiana f loor pays homage to the Shopify founders,” says Courtney Burdette of Shopify. “Linebox designed a little snowboarding chalet to celebrate the original idea.”

Other notable themes include the “retreat” f loor (with a cedar-lined, faux-sauna room) and the “urban” f loor (with a fully functional go-kart track). A video game room and a giant slide connecting one f loor to another offer similar opportunities for playful breaks. 0 5M

OPPOSITE Exposed light bulbs and piping are playfully assembled into industrial-looking luminaires adjacent an employee cafeteria. ABOVE An indoor go-kart track encourages high-speed racing during coffee breaks at Shopify’s Ottawa headquarters.

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“These types of fun, active spaces are important in a work environ-ment, because they serve as outlets,” says Scorsone. “When you’ve been working on a piece of code for an hour or two, your brain can get fried. If you ride a go-kart or sit down to play a video game, you’re bound to feel better. It’s the equivalent of going for a walk to reset and re-energize.”

“It’s also about camaraderie,” he says. “These playful activities are ice breakers, and if you become closer with your colleagues, you’ll work better together in the long run.”

This sense of conviviality is common across the Shopify offices. Open concept layouts allow constant opportunities for social inter-action, ensuring creative collaborations on a daily basis. In the Ottawa office, interaction is largely achieved through a grand, central staircase that connects the different f loors.

“To build the staircase, we had to cut directly through the existing concrete f loor,” says Scorsone, stressing the intensive engineering required for the task. “We removed 180,000 pounds of concrete and

brought in the stringers—which came from a bridge manufacturer in Thunder Bay—through the windows of the building.”

The staircase quickly became fundamental to the office space. Fer-guson says that employees use the staircase more than the elevators, constantly buzzing between the various f loors. Seating areas carved into the steps allow co-workers to pull off and engage in conversation.

“Right from the beginning, Shopify wanted Linebox to develop a design that would encourage accidental collisions,” says Ferguson. “The staircase achieves this by encouraging people to frequently cross paths.”

Though social interaction is important, the company is also mindful of the need for privacy and seclusion throughout the day. “Our team is very focused on making sure that both extroverts and introverts feel at home in the office,” says Scorsone. “Our office pods have about 15 to 20 people in them, but if you want to work individually for an hour, we have little spaces that you can go to alone.”

“The variety of spaces in the Ottawa office allows people to move

ABOVE, CLOCKWISE FROM TOP LEFT A wood-lined meeting space with tiered seating conveys the relaxed feel of a giant sauna; a wide variety of formal and casual spaces, including upholstered nooks, allow employees to choose different places to work according to their mood; colourful roofing tiles are used to form the mural-like cladding for an interior wall; a log cabin room nods to the company’s origins as an online store for snow-boarding equipment. OPPOSITE A vibrant blue metal-and-wood scaffold frames an espresso bar and meeting room in Shopify’s Montreal office, lending structure to the open-concept workspace.

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around and adapt as their moods and energies change,” adds Ferguson.Cozy, one-person-sized nooks are located on every f loor, tucked in

corners to take full advantage of unused space. Like the themed f loors, some nooks embrace the skyline views and bright light, while others hide in shadows and darkness.

This play on light and dark can be found in other Shopify offices, too. In Montreal, the company occupies a second space designed by Linebox—a refitted former press hall in a heritage building down-town. With windows on two sides, the f loorplate contains naturally bright and dim spaces.

Pronovost says that although the heritage building has character and charm—including an old brick façade and rounded windows—it was challenging to work on the tighter site. Unlike the Ottawa headquarters, the Montreal office occupies a single f loor.

“We had to treat it as one big space, while still creating smaller zones for those employees with different personalities and needs,” she says. “One of the most successful rooms in Montreal is the lounge, 0 5M

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at2016

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connect #iidex16 iidexcanada.com

SHOPIFY OTTAWA (LEVELS 6-11) — CLIENT SHOPIFY INC. | ARCHITECT TEAM ANDREW REEVES, JOSÉE ANNE PRONOVOST, AMANDA FERGUSON, JENNA MAW | STRUCTURAL CLELAND JARDINE | MECHAN-

ICAL/ELECTRICAL SMITH + ANDERSEN | CONTRACTOR THE LAKE PARTNERSHIP INC. | KITCHEN WSP GROUP | AREA 91,679 FT2 | BUDGET WITHHELD | COMPLETION OCTOBER 2014

where the cafeteria, coffee station and games room are located. Every-body tends to congregate into this social space.”

Like the Ottawa office, the success of Montreal’s design was achieved through experimentation and trial runs. Andrew Reeves, part-ner at Linebox, says that the client encouraged this practice of observing and adjusting. “When we’re designing, we’re constantly realizing that some things can be done better than others,” he says. “Shopify is very understanding and supportive of this trend. The company encourages us to go back and do things again, or to tweak things if our vision doesn’t quite execute the way that we thought it would.”

“How people react to spaces is quite unpredictable,” adds Pronovost. “It’s important to evolve and to learn from how people use spaces— to be attuned to that and to respond to their needs.”

This sense of evolution in the workplace is not unique to Shopify. Many of the company’s design features bring to mind Silicon Valley, where high tech corporations have evolved the traditional office into an environment that appeals to millennials. When I toured Shopify’s Ottawa headquarters, the majority of employees appeared to be in their

20s and 30s, but Scorsone is quick to say that they don’t define them-selves as a millennial workplace. “Our goal is to make a space that’s comfortable for everyone, regardless of their age,” he says.

Ultimately, Linebox’s priority is clear: to develop a series of designs that fit Shopify like a tailored suit, supporting the creativity and dis-tinctiveness of the business itself. “We’re always changing, reinventing and rethinking things in the design,” concludes Pronovost, “ just as Shopify has reinvented and redefined how we sell things online.”

ABOVE, CLOCKWISE FROM TOP LEFT A two-storey atrium at the entrance to the Montreal office showcases the rounded windows of the heritage façade; a ser-ies of private rooms provides space for quiet work and for small meetings; to the southeast of the common area, a work room equipped with bean-bag chairs looks out onto downtown Montreal; a coat room includes a spiral staircase leading to a balcony-like perch.

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SHOPIFY MONTREAL — CLIENT SHOPIFY INC. | ARCHITECT TEAM ANDREW REEVES, JOSÉE ANNE PRONOVOST, AMANDA FERGUSON | MECHANICAL KOLOSTAT, PAGEAU MOREL ET ASSOCIÉS | ELEC-

TRICAL PAGEAU MOREL ET ASSOCIÉS | CONTRACTOR MARFOLIGA | KITCHEN WSP GROUP | AREA 32,704 FT2 | BUDGET WITHHELD | COMPLETION NOVEMBER 2015

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