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Copyright © Sky Assist 2009 Visit our web site : www.skyassist.com Assist Bag Autorush Baggage Control Key Benefits • Optimize baggage handling performance to: - Decrease the number of “rushed bags” to give better service to handled airlines; - Improve passenger service by reducing lost bags; - Reduce SITA WorldTracer costs through less “tracing files”. • Improve productivity at Baggage Control with: - DCS and/or Airport database interfaces supporting automated decision making; - Reduced staff training requirements. Where there is a need for a “rushed bag”, BagAutoRush interacts with SITA’s WorldTracer ® Management System and: - Automatically creates a FWD; - Informs and updates all stations; - Supports service recovery with stations being aware of lost baggage situations prior to passenger arrival allowing proactive passenger service recovery actions. - Filters can be set to inform BagAutorush on which flights or destinations the rushing is allowed or not. • Manual intervention and decision is reduced to nearly zero: - Staff training done in minutes, no need for IT or WorldTracer knowledge; - Staff low profile requirements, implying manpower cost reduction. Description • Is a “state of the art” fully automated web-based software for : 1. maximising timely loading, or 2. automated rushing of the baggage that has lost connection or has been rejected during the airport sorting process. Requires no decision by the agent, who can be trained in less than 5 minutes. • Interacts with: - Departure Control Systems (DCS) and/or the local airport database to retrieve the flight and passenger status; and if baggage has to be rushed : - WorldTracer, by sending a FWD message, - Aiport BSM server to indicate that the baggage is safe to sorters. • May be deployed as independent solution or as fully integrated module of BagAssist suite. Also available on PDA as mobile solution (mobileAutorush) - refer BagAssist suite. BagAutorush Baggage Control SA-Fiche_BagAutorush.indd 1 3/11/09 11:51

Assist - Copybook - Global Business Network ·  · 2015-02-02- Reduce SITA WorldTracer costs through less “tracing files”. ... • Manual intervention and decision is reduced

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Page 1: Assist - Copybook - Global Business Network ·  · 2015-02-02- Reduce SITA WorldTracer costs through less “tracing files”. ... • Manual intervention and decision is reduced

Copyright© Sky Assist 2009 Visit our web site : www.skyassist.com

Assist

BagAutorush

BaggageControl

Key Benefits• Optimizebaggagehandlingperformanceto:

-Decreasethenumberof“rushedbags”togivebetterservicetohandled airlines; -Improvepassengerservicebyreducinglostbags; -ReduceSITAWorldTracercoststhroughless“tracingfiles”.

• ImproveproductivityatBaggageControlwith:

-DCSand/orAirportdatabaseinterfacessupportingautomateddecision making; -Reducedstafftrainingrequirements.

• Where there is a need for a “rushed bag”, BagAutoRush interacts with SITA’sWorldTracer®ManagementSystemand:

-AutomaticallycreatesaFWD; -Informsandupdatesallstations; - Supports service recovery with stations being aware of lost baggage situationspriortopassengerarrivalallowingproactivepassengerservice recoveryactions. - Filters can be set to inform BagAutorush on which flights or destinations therushingisallowedornot.

• Manualinterventionanddecisionisreducedtonearlyzero:

-Stafftrainingdoneinminutes,noneedforITorWorldTracerknowledge; -Stafflowprofilerequirements,implyingmanpowercostreduction.

Description• Isa“stateoftheart”fullyautomatedweb-basedsoftwarefor:

1.maximisingtimelyloading,or2.automatedrushingofthebaggagethathaslostconnectionorhasbeen rejectedduringtheairportsortingprocess.

• Requiresnodecisionbytheagent,whocanbetrainedinlessthan 5 minutes.

• Interactswith: - DepartureControlSystems(DCS)and/orthelocalairportdatabase to retrievetheflightandpassengerstatus; andifbaggagehastoberushed: -WorldTracer,bysendingaFWDmessage, - AiportBSMservertoindicatethatthebaggageissafetosorters.

• Maybedeployedasindependentsolutionorasfullyintegratedmoduleof BagAssist suite.

• AlsoavailableonPDAasmobilesolution(mobileAutorush)-refer BagAssist suite.

BagAutorush Baggage Control

SA-Fiche_BagAutorush.indd 1 3/11/09 11:51

Page 2: Assist - Copybook - Global Business Network ·  · 2015-02-02- Reduce SITA WorldTracer costs through less “tracing files”. ... • Manual intervention and decision is reduced

Copyright© Sky Assist 2009 Visit our web site : www.skyassist.com

Fig1and2.PassengerstatusisOKandflightdepartureismoreorlessthan30minutes

Parkingposition

Fig3.PassengerstatusOKbutflighthasalreadydeparted

Alldataautomaticallypopulatedincludingtelexadresses

Just scan EC or NEC

RushTagNbrcalculated

Rushflightautomaticallyselected

BagAutorush

BaggageControl

SA-Fiche_BagAutorush.indd 2 3/11/09 11:51