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Assignment of Benefits in Insurance Claims: Recent Trends, Court Decisions, and Practical Guidance Today’s faculty features: 1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific The audio portion of the conference may be accessed via the telephone or by using your computer's speakers. Please refer to the instructions emailed to registrants for additional information. If you have any questions, please contact Customer Service at 1-800-926-7926 ext. 1. WEDNESDAY, OCTOBER 16, 2019 Presenting a live 90-minute webinar with interactive Q&A Robert H. Friedman, Principal, Friedman, Palm Beach, Fla. C. Scott Rybny, Chair Insurance Coverage & Extra-Contractual Litigation Group, Morgan & Akins, Philadelphia

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Page 1: Assignment of Benefits in Insurance Claims: Recent Trends ...media.straffordpub.com/products/assignment-of-benefits-in-insurance-claims-recent...Oct 16, 2019  · Recent Trends, Court

Assignment of Benefits in Insurance Claims:

Recent Trends, Court Decisions, and Practical

Guidance

Today’s faculty features:

1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific

The audio portion of the conference may be accessed via the telephone or by using your computer's

speakers. Please refer to the instructions emailed to registrants for additional information. If you

have any questions, please contact Customer Service at 1-800-926-7926 ext. 1.

WEDNESDAY, OCTOBER 16, 2019

Presenting a live 90-minute webinar with interactive Q&A

Robert H. Friedman, Principal, Friedman, Palm Beach, Fla.

C. Scott Rybny, Chair Insurance Coverage & Extra-Contractual Litigation Group,

Morgan & Akins, Philadelphia

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Tips for Optimal Quality

Sound Quality

If you are listening via your computer speakers, please note that the quality

of your sound will vary depending on the speed and quality of your internet

connection.

If the sound quality is not satisfactory, you may listen via the phone: dial

1-877-447-0294 and enter your Conference ID and PIN when prompted.

Otherwise, please send us a chat or e-mail [email protected] immediately

so we can address the problem.

If you dialed in and have any difficulties during the call, press *0 for assistance.

Viewing Quality

To maximize your screen, press the ‘Full Screen’ symbol located on the bottom

right of the slides. To exit full screen, press the Esc button.

FOR LIVE EVENT ONLY

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Continuing Education Credits

In order for us to process your continuing education credit, you must confirm your

participation in this webinar by completing and submitting the Attendance

Affirmation/Evaluation after the webinar.

A link to the Attendance Affirmation/Evaluation will be in the thank you email

that you will receive immediately following the program.

For additional information about continuing education, call us at 1-800-926-7926

ext. 2.

FOR LIVE EVENT ONLY

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Program Materials

If you have not printed the conference materials for this program, please

complete the following steps:

• Click on the link to the PDF of the slides for today’s program, which is located

to the right of the slides, just above the Q&A box.

• The PDF will open a separate tab/window. Print the slides by clicking on the

printer icon.

FOR LIVE EVENT ONLY

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Assignment of Benefits in Insurance Claims:Recent Trends, Court Decisions, and Practical Guidance

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AGENDABy the end of this session, you will:

• Understand the significance of Assignments of Benefits;

• Know the current state of the law in the most hotly

contested jurisdictions;

• Receive information regarding state reform efforts and

trends;

• Understand the policyholder, contractor & insurer’s

perspectives;

• Be aware of “Best Practices”.

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THE PRESENTERS

C. Scott Rybny, Esq. Robert Friedman, Esq.

Morgan & Akins Friedman P.A.

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THE PRESENTERS

Robert Friedman, Esq.

• Friedman P.A. • Represents corporate policyholders in first-party and third-party insurance disputes

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THE PRESENTERS

• Chair Insurance Coverage & Extra-Contractual Liability Group

• Specializes in First & Third-Party Property Insurance disputes

• Representing insurers for almost 20 years

C. Scott Rybny, Esq

• Morgan & Akins

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OVERVIEW

ASSIGNMENTS OF BENEFITS

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THE INSURANCE BERMUDA TRIANGLE

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ASSIGNMENT OF BENEFITS -OVERVIEW

• Assignments arose out of contract law more than 100 years ago - the belief being that almost all contract rights are assignable.

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ASSIGNMENT OF BENEFITS -OVERVIEW

• It is a document signed by a policyholder that allows a third party, such as a contractor to “stand in the shoes” of the insured.

• Most are limited to the ability to seek direct payment from the insurance.

• Some are not.

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ASSIGNMENT OF BENEFITS -OVERVIEW

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ASSIGNMENT OF BENEFITS -OVERVIEW

An assignment of rights does not give contractor the right to act as a public insurance adjuster.

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CURRENT STATE OF THE LAW

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THE LAW

• Majority view -assignments of benefits are permissible a matter of law

• Several states recently enacted legislation governing property insurance assignments

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STATES WHERE COURTS PERMITPOST-LOSS ASSIGNMENTS

WA

OR

CA

MT

ID

NV

AZ

UT

WY

CO

NM

TX

OK

KS

NE

SD

ND

MN

IA

MO

AR

LA

MSAL

GA

FL

SCTN

NC

IL

WIMI

OH

IN

KY

WV VA

PA

NY

ME

VT

NH

NJDE

MD

Washington D.C.

MA

CT

RI

AK

HI

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ELEMENTS FOR ASSIGNMENT (WHERE NO REGULATION)

• Assignor (homeowner) transfers to Assignee (contractor) certain rights or benefits under a contract.

• Assignee accepts rights or benefits for good consideration.

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STATES THAT REGULATE ASSIGNMENTS

WA

OR

CA

MT

ID

NV

AZ

UT

WY

CO

NM

TX

OK

KS

NE

SD

ND

MN

IA

MO

AR

LA

MSAL

GA

FL

SCTN

NC

IL

WIMI

OH

IN

KY

WV VA

PA

NY

ME

VT

NH

NJDE

MD

Washington D.C.

MA

CT

RI

AK

HI

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STATES THAT REGULATE ASSIGNMENTS

WA

OR

CA

MT

ID

NV

AZ

UT

WY

CO

NM

TX

OK

KS

NE

SD

ND

MN

IA

MO

AR

LA

MSAL

GA

FL

SCTN

NC

IL

WIMI

OH

IN

KY

WV VA

PA

NY

ME

VT

NH

NJDE

MD

Washington D.C.

MA

CT

RI

AK

HI

4/8/19

4/22/19

5/1/19

5/1/19

7/1/19

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

• Varies from state to state

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

• Varies from state to state

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

• Epicenter for Assignment of Benefit dispute;

• Current law 7 years in the making;

• Most comprehensive of states that have enacted similar legislation.

FL ST § 627.7152

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

• Named insured responsible for:– Policy deductible;

– Betterments ordered & performed;

– Contract work performed prior to assignment rescission.

• Assignment must also:– Be delivered to insurer in

such a way as to verify service within 3 business days;

– Contractor must contain a written, itemized, per-unit cost estimate of services to be performed;

– Must relate only to work performed to protect, repair, restore or replace dwelling.

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include the following in 18-point uppercase and boldfaced type:

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Highlights of § 627.7152

• Specifies circumstances under which litigation can be commenced

• Restricts fee shifting for lawsuits brought by contractors

This Photo by Unknown Author is licensed under CC BY-SA

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must include:

• Itemized description of work;

• Itemized description of materials, labor & fees; and

• Itemized amount to be paid.

This Photo by Unknown Author is licensed under CC BY-SA

IA ST § 515.137A

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also:

• Contractor named as co-payee only;

• Confirm that contractor has not made any assurances regarding coverage; and

• Not impair mortgagee’s interest.

This Photo by Unknown Author is licensed under CC BY-SA

IA ST § 515.137A

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include standardized language (capitalized & 14-point font)

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include standardized language (capitalized & 14-point font)

Must be located in immediate proximity of

space reserved for insured’s signature

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Failure to Comply with IA ST § 515.137A

• VOIDS the assignment; and

• Is considered an unlawful practice pursuant to Iowa’s Consumer Frauds Act

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must include:

• Contractor named as co-payee only;

• Confirm that contractor has not made any assurances regarding coverage; and

• Not impair mortgagee’s interest.

NDCC, 26.1-39.2-04

This Photo by Unknown Author is licensed under CC BY-SA

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must:

• Be provided to insurer w/in 5 days of execution;

• Not prevent or impair insurer’s ability to speak with insured; and

• Include a right to cancel.

NDCC, 26.1-39.2-04

This Photo by Unknown Author is licensed under CC BY-SA

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include standardized language (capitalized & 14-point font)

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must:

• List contractor as co-payee only;

• Not impair the rights or any mortgagees; and

• Not impair or inhibit insurer’s ability to speak with insured.

2019 Kansas Senate Bill 78

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include standardized language (capitalized & 14-point font)

"AN ASSIGNMENT OF RIGHTS OR BENEFITS IS VOLUNTARY. YOU

ARE AGREEING TO ASSIGN CERTAIN RIGHTS THAT YOU HAVE

UNDER YOUR INSURANCE POLICY. WITH AN ASSIGNMENT, THE

RESIDENTIAL CONTRACTOR SHALL BE ENTITLED TO PURSUE ANY

RIGHTS OR REMEDIES THAT YOU, THE INSURED POLICY HOLDER,

HAVE UNDER YOUR INSURANCE POLICY. PLEASE READ AND

UNDERSTAND THIS DOCUMENT BEFORE SIGNING.

THE INSURER MAY ONLY PAY FOR THE COST TO REPAIR OR

REPLACE DAMAGED PROPERTY CAUSED BY A COVERED PERIL,

SUBJECT TO THE TERMS OF THE POLICY."

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Failure to Comply with Kansas Senate Bill Version

• VOIDS the assignment; and

• Is considered an unlawful practice pursuant to the Kansas Consumer Frauds Act

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

• Insured has 5 business days to cancel contract if:– Claim is denied; or

– Proceeds insufficient to cover contract price.

• If contractor performs emergency services, agreed to by insured in writing, can collect amount due immediately.

AL ST § 8-36-2 Governs Roofing Contracts ONLY

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include standardized language (bold & 10-point font)

“You may cancel this contract at any time before midnight on the fifth

business day after you have received written notification from your insurer

that all or any part of the claim or contract is not a covered loss under the

insurance policy or that the covered claim will not be sufficient to cover the

amount of the contract. This right to cancel is in addition to any other rights

of cancellation which may be found in state or federal law or regulation. See

attached notice of cancellation form for an explanation of this right.”

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ELEMENTS FOR ASSIGNMENT (WHERE REGULATED)

Assignment must also include standardized language (bold & 10-point font)

Furnish each insured a fully completed form in duplicate,

captioned “NOTICE OF CANCELLATION,” which shall be

attached to the contract but easily detachable, and which shall

contain in boldface type of a minimum size of 10 points the

following statement:

“If you are notified by your insurer that all or any part of the claim or contract is not a

covered loss under the insurance policy, or that the covered claim will not be sufficient to

cover the amount of the contract, you may cancel the contract by mailing, electronic mailing,

or delivering a signed and dated copy of this cancellation notice or any other written notice to

[name of contractor] at [address of contractor's place of business], at any time prior to

midnight on the fifth business day after you have received such notice from your insurer.

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ELEMENTS FOR ASSIGNMENT

➢ For enforceability of specific mandatory language look to UM/UIM law in your jurisdiction.

➢ Assignment does not preclude insurer from speaking directly with insured.

➢ Where regulated, assignments can be voided or deemed void.

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THE SIGNIFICANCE FROM

THE POLICYHOLDER, THE

CONTRACTOR &

INSURER’S PERSPECTIVES

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THE POLICYHOLDER’S PERSPECTIVE

• Trusts contractor more than insurer

• Choice of contractor

• Low-ball insurer offers

• Getting repairs done right

• Matching

• Protecting against out-of-pocket expenses

• Avoiding the coverage battle

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THE CONTRACTOR’S PERSPECTIVE

• Getting paid

• Doing the job right

• Avoiding the bean counters

• Unexpected work and change orders

• Fighting the insurer: pick your poison

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THE INSURER’S PERSPECTIVE

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CLAIMS IMPACT

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FINANCIAL IMPACT

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FINANCIAL IMPACT

Average severities relatively stable between 2010 and 2015

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PREMIUM IMPACT

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INSURANCE FRAUD

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INSURANCE FRAUD

• The cost of insurance fraud:

– Estimated to be more than $40 billion per year.

– Cost to the average family in premium increases = $400 to $700.

• https://www.fbi.gov/stats-services/publications/insurance-fraud

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SPOTTING THE FRAUD

• Is the date of loss after the date the contract signed?

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SPOTTING THE FRAUD

• Was the work completed & contractor paid before assignment?

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SPOTTING THE FRAUD

• Work performed by subcontractors?

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SPOTTING THE FRAUD

• Addendums?

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SPOTTING THE FRAUD

• Re-inspections a must to confirm work completed

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SPOTTING THE FRAUD

• Policy conditions & exclusions enforceable against a contractor?

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WHERE DISPUTES ARISE

Critical Appraisal and Litigation Issues

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WHERE DISPUTES ARISE

Appraisal

• Policy mechanism used to resolve disagreements over “amount of the loss.”

• Billed by courts and advocates as cost effective means of resolving disagreements.

• Do not rule out but proceed with caution.

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WHERE DISPUTES ARISE

Appraisal Issues

• Can insured’s contractor satisfy “competent and disinterested” qualification?

• Appraisal not intended to resolve coverage disputes.

• Investigating appraisal qualifications for competency and bias?

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WHERE DISPUTES ARISE

Appraisal Issues

• Can insured’s contractor satisfy “competent and disinterested” qualification?

• Appraisal not intended to resolve coverage disputes.

• Investigating appraisal qualifications for competency and bias?

Litigation Issues

• More costly than appraisal.

• The insured as an indispensable party (which may raise venue issues)?

• Can resolve both coverage and damage disputes.

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QUESTIONS

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THANK YOU

64

Robert H. [email protected]

C. Scott RybnyMorgan & [email protected]