Assessment Methodsa presentation by Anita KumariMGT 359, SP09 SJ1Professor; Christine Chojnacki

What is assessment Different kinds of assessment methods Usefulness of assessment methods Developing assessment Methods Benefits & Limitations

Agenda

What is assessment? An assessment is a diagnostic process

that measures an individual’s behaviors, motivators, attitudes, or other selected qualities.

Assessment gives organizations more than just data and information — it opens doors to strategic change and helps measure progress.

Why individuals or groups are succeeding or struggling in their work

What leaders must do to successfully execute a strategy

Critical success factors for sales excellence Specific behaviors needed to perform in a new role How to best invest your training and development

funds A more effective set of management practices at

work in your organization How to coach people in a meaningful and inspiring

way Ways to make change occur A higher level of job morale and satisfaction

How assessment can help you?

Deciding what to measure Deciding how to measure it Deciding how to present the results

Developing assessment methods

Self Assessment Assessment by

Supervisor

Types of Assessment Methods

Personnel Selection Performance

Evaluation

Assessment Method Utilization

Purpose What they are designed to measure What they are designed to predict Format Level of Standardization, objectivity &

quantifiability

Personnel Assessment Tools

Observations Resume evaluations Application banks/questionnaires Biodata inventories Interviews Work samples/performance tests Achievement tests General ability tests Specific ability tests

Source: http://www.hr-guide.com

Methods for Personnel Selection cntd….

Physical ability tests Personality inventories Honesty/integrity inventories Interest inventories Work values inventories Assessment centers Drug tests Medical tests

Methods of Personnel Selection

Performance Appraisals Work Samples Reference Checks

Source: http://www.hr-guide.com

Methods for Performance Assessment

Selection. Placement. Training and

development. Promotion. Career exploration

and guidance. Program evaluation.

Why conduct assessment?

Hire The Right People Reduce Absenteeism Reduce Employee Turnover Improve Productivity Reduce Employee error Be compliant with latest legal laws

Benefits of assessment tests

Do not expect any test or procedure to measure a personal trait or ability with perfect accuracy for every single person.

Do not expect any test or procedure to be completely accurate in predicting performance.

Limitations

Lack of expectation to engage in assessment

Lack of evaluation expertise or lack of knowledge in how to conduct assessment

Lack of resources to conduct assessment Lack of time Lack of understanding what

improvement is needed

Why do people resist assessments?

Provide a clear expectation about the assessment

Provide education about how to engage in assessment in a meaningful manner

Provide resources for the administration of quality evaluation

Allocate some time for assessments

Tools to overcome resistance

Appropriate use of professionally developed assessment tools on average enables organizations to make more effective employment-related decisions than use of simple observations or random decision making.

Conclusion