Designing A Universal Remote Control

Com

mon

Fa

te C

losur

e Si

mila

rity

Good

Shap

e

Prox

imity

Law

of

Good

Form

Fi

tts’ L

awNatu

ral M

appin

g

Natu

ral M

appin

g

Cons

traint

s

Affo

rdan

ces

Our User # 1: Normal Case

Donald NormanAge: 27Degree in Medical Profession: Intern Physician (With no prior experience)Watches TV and movies on DVDs

Our User # 2: Peculiar Case

Hannah SchmitzAge: 40+Profession: Ticket controller in Public transportIlliterateWatching TV (Mexican soap operas Addict)

Our User # 3: The Extreme Case

Maximus RileyAge: 54Training for a Media Room OperatorProfession: Media Room OperatorDivorced (But Married to Machines)Loves Operating Multimedia devices

Existing universal remote

The Culprit...

Allegations ● Lacks Visibility ● Lacks Feed- back● Denies the Fits law● Seldom follows Gestalt law

Our Users' Miseries Donald cannot

listen to the right music

and he makes a capture error

Hannah fails to record her favorite

show!Being Illiterate, she

misinterprets the instruction

on Remote

Maximus can't do his job properly!

He can't even find the required buttons

and Slips every now & then

Our Universal Remote Control

Revamped...

Some notable parts:1. on/off button2. mode buttons3. LED feedback display4. touch-pad with click-ability 5. Recording-related buttons6. Volume-related buttons7. 'Search for device' button8. Slot to recharge the remote

2

6

4

3

5

8

7

1

The Successful Scenarios

Now he can search for the lost remote control

Hannah never misses any show! She even doesn't

misinterpret As the new remote focuses heavily on

symbols rather than letters

He can now identify the buttons

conveniently without an Slip