8/9/2019 Asrom

1/9

BANK OF BARODA

ASCROM CELL

BCC

FAQ For Troubleshooting:-

1. Runtime Error at time of RBI submission in BSR-Syntax is not proper !" or else#

Solutioncheck in Branch master for all the branches where RBI part1 is coming or not and ll it properly according to givenpre of branch!ike in "ena bank RBI part 1 is started with #$

# $ Runtime Error in R%A &al'ulator in Basel IIString (ismat'h#

Solution% &his 'rror is coming when facility status in advacdetail is null but ()c is live so update facilities Status(ccording to custadvpro le and than process Basel

*. Error in A'parahist at time of monthly )ata up)ation

Solution% +heck all the ()cs where acparahist problem are appearing and check for (griculture 1# row, for -ormat + Rows, andfor others * rows is necessary and these rows are back month rows for current month. If rows are not making properly, than checkin advacdetail what is the (bbreviation for (c is (griculture before migration but now (bbreviations change than it is showingerror. if # and * ()c are coming than make dummy rows in (cparahist table for previous month with /ero recovery and /erobalance and if (c are more than 10 than forward to technical team

. Run time Error in Basel iiReturn String *#Sol% it means +R2 is not present in +R2 detail but it is showing cash security in other table

Same problem also coming at time of "ata 3rocessing in which customer is not there but +R2 is there, so please delete +R2 in+R2 details table for those customers

$. Run time ErrorE+F +R B+F#Solution% that is showing data mismatch error!ike add new code in facility table but glcode is not present in mstglcode(ssets table so either change glcode or make a newglcode in master

8/9/2019 Asrom

2/9

BANK OF BARODA

ASCROM CELL

BCC

. ,rimary ey .iolation Error at time of (igrationSolution%(cparahist is not proper 3lease check (cparahist or when data is available in temp tables but not in main tables

4. Error at time of up)ate to (ain /atabase in monthly (o)uleSolution%"uplicate Rows are present in +ust2is"ata, Remove them

5. Runtime Error in Basel II ,ro'essing /B0122#Solution% in +R2 details &able "ate of Issue or "ate of 2aturity is null-or code * ,$$,*0,#6. 3lease give proper date.

6. Error no "3 in (onthly &R( Error Report or in Quarterly &R( ReportSolution% 'rror belong to +urrent 7alue, If (cs are deleted but they are coming in report so please delete +R2 details for (+S inrespective table'ither in 2#crmdetails or in +R2 details &able

10. (onthly Balan'e &RT Error for ,re4ious month 0,A A&SSolution% 8nfree/e data from mstbranch table and than remove error(nd again free/e data from the same table

11. Bran'h /ata is not importing time of importSolution% +heck Branch is present in Branch master or notIf not than open new branch with proper details and than import it.

1#. If 5lerror Report is not tallie) 6ith master Summary an) annexure Solution% Balance is present in monthly Balance table not properly updated in other -acility table. -ind those records and only editand save those records in monthly data updation Screen.

1*. If master Summary an) annexure are not taile)Solution % +heck (dvacdetail and other facility tables. In facility table (d9dt is there but delsta is null. 'ither Remove (d9dt or markdelsta as per the present condition.

1 . Error at time of &ibil Text File 5eneration$Solution% in 2stBranch and 2stBranchall +ibil Branch code is not updated properly, 8pdate it properly.

1$. /ata lifting not properly )one$Solution% check in te t le, If 2ap key are duplicate than update only once.

8/9/2019 Asrom

3/9

BANK OF BARODA

ASCROM CELL

BCC

1 . A's are not up)ate) after )ata liftingSolution% If (d9date is present in te t le than (+S will not updating in monthly data updating+heck it from "ata lifting table when data is lifted.

14. (essage at time of migrate to next month:(ll (cs are not Besal 3rocess; though you processed data.Solution% In case of nonfunded Biitransaction+ode is 0 in advacdetail tableSo please update it 1 in advacdetail and than migrate to ne t month.

15. Runtime Error at time 1nhan)le) Ex'eption Solution% "ot net -rame work is corrupted. Remove it and again install

16. Runtime Error In4ali) use of 0ull#Solution < In facility table=s balance or -acility' pousre eld is null3lease make it as >ero.

#0. Error no 7 in monthly balan'e &rt Error ReportSolution% Sanction "ate is greater than to +ustomer Since date

#1. Error no 77 monthly balan'e &rt Error ReportSolution% In most of time it shows 66 in report but it show error at '2I Recovery. So check principal (mt is not less than * timesfrom '2I Recovery?'specially -or B@2A

##. Error message#A'8&ustomer are e)ite) by other user# 6hile e)iting in Quarterly (o)ule Solution < unlock uarterly 2od% I records from utility

#*. Error no 9 at Quarterly &rtErrorSolution% "btdate is not there please ll proper date from monthly data updation because in uarterly updation this eld is noteditable.

# . Error no ;" in Quarterly &RT Error ReportSolution% &his 'rror no belong to 3lant and 2achinery 7alue if SectorIs belonging to SSI and !2I 3lease ll this value in additional Information in Basel ii &ab in customer pro le.

#$. Error of ,lant an) (a'hinery though 4alue is gi4en$

8/9/2019 Asrom

4/9

BANK OF BARODA

ASCROM CELL

BCC

Solution% +heck if sector if SSI than value should be between #$ laces to 1 +orer and If Sector is !2I than value should be between1 to 10 +orers.

# . Error 6hen you try to up)ate to (ain /atabase in monthly mo)uleError in &ustomerI/

8/9/2019 Asrom

5/9

BANK OF BARODA

ASCROM CELL

BCC

&e t le and than lift data.

* . Some Re uire) les are missing at time of importing of )ata$Solution% -irstly copy the >ip les in "esktop and than import it, if the same problem is coming than un/ips it and >ip it again thanimport it.(nd remember that never import SB 3 le from Joppy directly.

*$. Error at time of Installation:Some ReDuired les of System are outdated;Solution% Some operating System le are not proper than rst restart systemIf problem will not remove than format the system

*4. Run time Error Text ,roperty Rea) only#Solution% 2ove on the Screen by &ab only not by mouse,If you directly move by mouse ll the value and than save it, at time of save it will show same errorSo please move by &ab only.

*5. &R( &RT Error but no &R( )etails is there$Solution < +heck if (ctivity +ode is 6$11 or 6$1# than Basel information for those (+S are reDuired because this code belong toloan against -"R and loan against CS+) 73.

*6. &rt Error at se'tor C+,S an) C+0,S in Quarterly &RT ErrorSolution%if limit section is more than #0 lacs than it shows error with K@3S and if limit section is less than #0 lacs than it showserror with K@C3S

0 $ In some 'ases 'ustomer are not being )egra)e) though it 6ill ful ll all 'on)ition for )egra)ationSolution% If (sset +lass in (ctivity master and in Elcode master is always S&" than it never being degraded=

1. Error of Eof Bof in Quarterly (o)ule .Solution% mainElcode is diLerent in advacdetail with glcode of other facility table,

&his problem mostly comes in &!)"! so check in dldetail table.

#. &rt Error no 73877 in monthly or Quarterly &RT error report .Solution% 2eans Investment of 'Duipment ) date of commencement are reDuired in additional information for Basel ii tab.

*. Time out Expire at time of report generation or at time of importing )ata .

8/9/2019 Asrom

6/9

BANK OF BARODA

ASCROM CELL

BCC

Solution% Increase Si/e of tempdb database'nterprise manager database &ampdb 3roperty data le Space (llocated ?2BA is up to $00(nd same si/e in transaction log

. Run time error at time of s tarting &ris(a' system.ision/;D$Exe En'ountere) Error#Solution% It means ' e. @f +rismac system is corrupted so please delete shortcut from desktop as well as from+ 3rogram les +ris2ac 7ision"#k.' e(nd replace it with new one that is already present in installation +" and create a shortcut on desktop,If still problem remain than remove +ris2ac system and install it again.

$. &rt Error no "9 in Quarterly &RT errorSolution% this 'rror no shows Security +ode that is necessary if you enter any security in (dditional information for Basel ii &ab!ike $$ for -"R, *0 for CS+, #6 for 73, 50 for Eold.

. &R( Error no "3 for gol) in &R( &rt error reportSolution% it shows current value error, when you select code 50 for gold a button will enable named eligibleIn 'ligible button enter karat of gold weight of gold in grams, and face value of gold than it will automatically calculate the currentvalue.

4. Error (essage In4ali) Se'urity &o)e Solution% It means Security +ode is not available in Security 2asterSystem 3arameter Securities, with proper details of securities.

6. Error At the time to generate master Summary for Basel ii#Solution% +heck in +R2 table some date eld is null update it properly.

$0. (aster Summary of Basel II is not sho6ing re'or)s though pro'esse) )ata$Solution% In the given data check in advacdetail, -acility Co is null so please update it properly.@r sent to "evelopment &eam.

$1. Error (essage at time of loginS l Ser4er 'an=t 4ali)ate 1ser$ Automation Error3lease +heck 8serI" or 3assword;

8/9/2019 Asrom

7/9

BANK OF BARODA

ASCROM CELL

BCC

Solution% 3lease Run Service 2anager:Start (ll 3rogramms Startup Service 2anager Start;

$#. Error (essage at time of 2oginS l Ser4er not authenti'ating your username gi4en $$Retype 1serI/ ,ass6or) or 'onta't S l Ser4er A)ministrator $$#Solution% 8serIdM 3asswords given by user is wrong, 3lease retype it.

$ . Error (essage at time of FreeGing or at time of /ata ,ro'essing though )ata is &riti'al error free$Format AH &R( &riti'al Error Solution% 2eans there is no error in -ormat ( in uarterly +rt 'rror and no error in +R2 +rt error.

&his message is coming when 3lant and machinery value is not given in (dditional information for Basel ii at customer level.So please check the sectors are necessary for plant and machinery value and give this value at customer level.

$$ $ Error (essage at time of installation&he'D %init A)min 'an=t 'reate )ata obJe'ts#Solution% &his error message is occurred when 2S"' or SDl ' press or SDl Server is not properly installed.3lease remove it and install it separately.

$ . (aJor Installation ,roblem$Solution% Nhen your system is not able to install "ot.Cet -ramework #.0 or 2S"' or Nindows Installer *.1than rst install it separately if problem is still remain it means some operating system le are not supporting the +ris2ac system

leSo please format computer, because all these are 2icrosoft products and if your system is not able to install them it means thisproblem belonging to operating system so immediately format it.

$4. &rt Error no ;" in format & K&&8+/LSolution% this error belonging to Stock statement of date and this error will resolve from monthly data updation in monthly moduleCot from Duarterly module.

$5. Error of ,in 'o)e in &ibil .Solution% 3lease verify pin code rst two no in mststate. Because in mststate pin code rst two no is declared by cibil.

$6. Error /ata in'onsisten'e ,rimary ey &onstraints# Either at time of Importing or at time of (igration$Solution%In case of Importing, rows are duplicate in data le so please check in (dvacdt le in SB 3)"B 3 >ip le.

0. Error at time 1p)ate to main )atabase

8/9/2019 Asrom

8/9

BANK OF BARODA

ASCROM CELL

BCC

:@verJow mismatch in relation tables inward sanction disburseInward no G; :and customeridG; :and acidG; :Solution% +heck in tables where integer data type like crmsecid in +R2 details crossing limit of integer ?i.e. more than *#000A

1 $ Co6 to )o &A/ 'al'ulation$-or e.g. -irst Installment date is *1)0*)0 and +(" date is *0)06)04. (mount of installment is #64 . 3rinciple amt. is #$0000

#64 O * G 1#46 5.#$0000 < 1#46 5 G 1##0*# ?Ideal BalanceARecovery % Ideal Balance G +("

# $ If a8's are transfer from one bran'h to another bran'h an) re'o4ery an) balan'e an) repayment s'he)ule arenot transferre)$

Solution is P% Receive both branch data on same 3+.%%+opy data of rec1, rec#, rec*, rec , bal1, bal#,emicumrec from dldetail ?transfer out branchA and paste in dldetail oftransfer in branch. ?for speci c a)c onlyA.%% for repay schedule %Q 9ust replace regioncode , /onecode, branchcode, acid, customerid. ?transfer in branchA

%% for acparahist %Q create rows as it is ?transfer out branchA in transfer out branch for a speci c a)c.

* $ In Allo'ate) 2imits M Balan'e is not sa4e)$Solution isP % In consolidated table %Q enter amount in balance eld.

$ If there is )i@eren'e bet6een opening to 'losing in /"$Solution isP % if customer having bills facility and one is deleted than 9ust remove deleted a)c or facility from billdetail table.

$ $ +pening )i@eren'e bet6een (onthly 1p)ation an) Quarterly 1p)ation$ Reason isP % In monthly data updationP % -irst month opening balance is closing balance of previous rt.

Second month opening balance is closing balance of rst month. &hird month opening balance is closing balance of second month.

In uarterly "ata 8pdation P% @pening balance is constant for all three months which is previous Dtr. +losing balance.

4. 0,A a8's an) 'ustomersH on migration gets )elete)$

SolutionP% Insert row of that customers or a)cs ?with delsta markedA from previous Drt in the following tables.+ustomerid

8/9/2019 Asrom

9/9

BANK OF BARODA

ASCROM CELL

BCC

+ustadvpro le.(dvacdetailBilldetail ) ccdetail ) dldetail ) nonfundeddetail.

6 $ Error at the time of )ata Input for one ne6 T2 a8'$2onthly "ata +reation Inward .illage &o)e

Solution < !ength of 7illage +ode in "B is of digits but system accepts $ digits, so there is mismatch in -ront%end andBackend

So please enter digits for village code.

40. &ER un)er Format EH not a''epting a'ti4ity 'o)e 7*77 un)er se'tor 0,S$ : uarterly 2odule +'R Report -ormat ';

Solution % Nith constitution code% 1, #, *, ,*4,*5,*6, 0,$$,$ ,$4, #, 4 with C3S sector, with activity 6056. &his combinationwill give +'R .