Arvind Mills Re-Evaluating Profitability

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    Arvina Mills Re Evaluating Profitability

    ByRajeev Khera, under

    t

    supervision of Professor Murray J. Bryant

    It was a typical, tropical June summer afternoon in

    western India. The temperatures outside were soar-

    ing to 45°C, and in his climate controlled environ-

    ment, Mr. Bala, vice-president of operations,

    knitwear division, atArvind Mills Limited, had been

    thinking hard about a trial order from one of the

    world s major ready-to-wear apparel retailers. .The

    initial developments leading up to this trial order

    had gone smoothly, and the company was confident

    that it had more than adequately addressed all the

    major concerns of this customer. The continued

    communications to and from the customer reflected

    this sentiment. In fact, the success of this trial order

    was taken as a given, and management was planning

    for the large volume of business that would, in all

    probability, come their way.The entire deal hinged

    upon the premise that the customer would accept

    the prices that were going to be quoted on June 22,

    1999,the followingMonday.

    The importance of the right price was not in

    the leastbit underestimated by Bala.He had carefully

    Copyright

    @ 2 4

    Ivey Management Services

    monitored each and every elemental cost of raw

    materials and process, and had suggested tremen-

    dous innovations on aspects that provided a con-

    siderable reduction in costs, without compromis-

    ing on the quality; delivery schedules; and other

    critical metrics. And yet, the numbers he was

    looking at today were not globally competitive-a

    factborne out of the company s own market study.

    Any further reduction in prices would render the

    entire business un-profitable.

    The choices to be made were stark and diffi-

    cult. On the one hand was the option of quoting

    the prices that had been worked out by the current

    costing system-and lose the business to the com-

    petition (mainly China) (see Exhibit 1). The other

    option was to accept the business at the price of the

    competition (ignore what your own costing is tell-

    ing you), ensure continuing revenues and take a hit

    on profitability-and hope that in due course, the

    company would be able to negotiate better prices

    and recover some of the lost profits.

    Version: (A) 2009-10-08

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    China

    Hong Kong China)

    India

     99

    16,889

    23,619

    4,709

    60,000

    50,000

    40,000

     2

    §. 30,000

    ~

    20,000

    10,000

    0

    Arvind Mills: Re-Evaluating Profitability

     75

     995

    37,967

    35,112

    8,468

     999

    43,121

    34,642

    10,240

     

    52,206

    37,656

    11,929

    2

    53,476

    35,660

    13,897

    1990 1995 1999 2000 2001

    Year

    1--

    China --- Hong Kong China) -f:r- India I

    Textile Industry in

    India n

    Overview

    From the day India achieved its independence on

    August 15, 1947 after about 200 years of the Brit-

    ish Raj), until about 1986-87, the industrial poli-

    cies of each successive government were guided by

    the principles of socialist form of governance. The

    governments enacted a labyrinth of laws, rules

    and regulations, ostensibly to promote industrial

    growth in a market environment that was pro-

    tected to the greatest possible extent from external

    competition.

    The textiles and clothing industry is the largest

    manufaCturing sector in India, accounting for

    around four percent of GDP, 20 percent of India s

    industrial output and 37 percent of total exports

      WTO,1998).Textiles i.e.,yarn, cloth, fabrics and

    including substantial segments of weaker sections of

    society. Its growth and vitality, therefore, had critical

    bearings on the Indian economy at large.

    The dominant concerns of government policies

    towards the cotton textile industry centered around

    import substitution the credo of self-sufficiency).

    Exports were considered a marginal outlet for sur-

    pluses, protection of existing employment in the

    organized big business) sector, support of the decen-

    tralized small scale) sector, and protection of the

    cotton farmers interests. These pre-occupations were

    refleCted in the major government policies for this

    sector such as:

    .

    extensive quota restrictions on vanous

    product categories,

    strong exit barriers, even for unviable oper-

    ations to ensure continued employment),

    .

    .

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     7

    CHAPTER :

    PRI IN

    .

    stringent licensing for the organized sector

    at the expense of small and medium-scale

    manufacturers.

    These strict policies led to an extremely skewed

    development of the Indian textile industry. The

    large-scale industries were restrained at the expense

    of the small-scale industries that prevented mod-

    ernization, quality investments, scale adoption, and

    change in product mix from exclusive reliance on

    cotton garments to mass clothing items based on

    synthetic and man-made fibers. Indian fiscal and

    customs policy too discriminated against develop-

    ment of synthetic base in India in line with the

    government belief that synthetic is for the classes

    and cotton is for the masses: As a result, while cot-

    ton prices were not allowed to move up (trade

    control, and buffer state operations), synthetic

    fibers were deliberately priced at uncompetitive

    levels (viewed as a luxury fiber for higher income

    groups) against cotton.

    In its development policies, the state discrimi-

    nated against the mill sector in favor of the power-

    loom sector, which was perceived as an engine of

    growth. This was done through preferential import

    and export quotas for the powerloom sector. As a

    result, the powerloom sector flourished at the

    expense of the other two.

    Between 1977and 1986,the powerloom sector

    more than doubled its capacity, reaching 800,000

    looms, while the mill and handloom sectors lagged

    behind. Government controls on scrapping obso-

    lete equipment and restrictions on imported

    machines resulted in further under-used capacity,

    poor productivity, and loss in profitability.

    Strong resistance from workers fearing job

    losses prevented any technological changes and

    internal restructuring in these two state-owned

    textile sectors. This led to a loss of competitiveness,

    rising operational costs, and a weak and sickly

    industrial structure.

    The degree of skewing became apparent in

    the fact that the Indian textile and clothing indus-

    I

    consumer. Each contributed not only to the

    lengthening of lead times, but also to additional

    costs. By the time cotton worth INRlOOreaches

    from farmer to the spinning unit, its cost inflated

    to INRI48. By the time it reaches the final con-

    sumer, it costsINR365.

    The spate of broken links, exemptions avail-

    able to various segmentssuch as smallscaleindus-

    trial units that competewith exciseand duty pay-

    ing segment, and disproportionate excise duty

    incidence across the chain had become major

    impediments to developingcompetitivenessin the

    industry.Marketstructuresweredistorted,creating

    unhealthycompetitionamong the segmentsthem-

    selves,and succeedingin creatinga diversevariety

    of vestedintereststhat are (eventoday) opposed to

    any reformin the sector.

    The global trade in textiles was also regu-

    lated to a considerable degree, and access to

    markets in the developed countries was not free

    of protective tariffs and artificial barriers usually

    in terms of quantitive restrictions. From 1974

    and up to the end of the UruguayRound in 1994,

    textile and clothing quotas werenegotiated bilat-

    erallyand governedbythe rules of the multi-fiber

    arrangement (MFA).Though this systemhad its

    fair share of drawbacks, it did help transfer the

    demands from the developed countries like

    China and India.

    With the Indian industry crying for reforms

    to essentially ensure its survival, and sensing a

    whiff of the opportunities in the markets abroad,

    manufacturers met with the government to

    embark on a long-term policy of liberalization

    and earning export revenuesbecame a key thrust

    area. The years 1986-87marked this key turning

    point. The initial forays into the international

    market weremade by the first generation, entre-

    preneurial apparel (clothing) manufacturers.

    Their abilities and resourcefulness brought a

    number of international clothing majors such as

    Levis,Benetton, Lacoste,and Pierre Cardin to the

    Indian stores. Their gains also percolated down-

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    The textile industry's restructure was helped

    in large measure by the rapid devaluation of the

    Indian rupee, and for the most part, it camouflaged

    the lack of industry competitiveness and ensured a

    steady growth.

    The MFA was later replaced by Agreement on

    Textiles and Clothing, a more rationalized system

    that came into effect in 1995 at the Uruguay round

    of General Agreement on Trade and Tariff (GATT),

    giving further boosts to exports.

    Arvind Mills Limited

    With the current revenues at US 550 million,2

    Arvind MillsLimited is the flagshipcompany of

    LalbhaiGroup (Exhibit2). It was incorporated in

    1931to manufacturecotton textiles.Operatingin a

    highly regulated and protected market, the com-

    pany grew to become one of the leading cotton

    manufacturing companiesin the country,produc-

    ing conventional suiting fabrics, shirting fabrics,

    and sarees(traditional Indian robe).

    Arvind Mills: Re-Evaluating Profitability

     

    Cashing in on its technical skillsand mana-

    gerial capabilities, Arvind Mills undertook its

    first expansion to manufacture denim. In 1986,

    the company started to look for textiles that had

    global demand, high margins, high entry level

    barriers, (either of technology, expertise or

    set-up costs) and, very importantly, low fashion

    volatility. The company wanted to focus on fab-

    ric that would never goout of style. Fromwithin

    the possible products, denim proved to be most

    suitable. From 1987 (at annual production

    levels of three million meters), within 10 years,

    Arvind Mills expanded to become the world's

    third largestproducer of denim cloth at 120mil-

    lion meters.

    In 1993,a studyof sevencountriesfound that

    the price of cotton yarn per kilo was cheapestin

    Indiaat 2.79,comparedto 3.30in Brazil, 4.19in

    Japan,and 3.10in Thailand.Thiswasthe resultof

    overalllabor and rawmaterial costsbeingcheaper

    in India. .

    Spurred on by the successesin the denim

    industry, Arvind Mills undertook substantial

    Sales by Market Rs. in Crores

    1997-98

    1854

    1998-99

    1999-00

    2000-01

     18 Months

    2400

    2000

    1600

    1200

    800

    400

    0

    1996-97

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    CHAPTER  

    PRICING

    Sales and Operating Income

     Rs. In Crores

    1877

    ~

    200

    100

    0

    -100

    -200

    -300

    -400

    -500

    -600

    1996-97

    1997-98

    1998-99

    1999-00

    2000-01

     18 Months

    Profit Before Tax Rs. in Crores

    133

    109

    -499

    1997-98

    1998-99

    1999-00

    2000-01

     18 months

    ourceCompanyiles

    Conversion:

    I Crore= 10million

    US I = INR36

    investmentsof millions of dollars into manufac-

    turing other textilefabricsas:

    .

    knitted fabric 120million;and

    apparel.

    2100

    1800

    1500

    1200

    900

    600

    300

    0

    1996-97

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    had other business interests in related and

    non-related industries. One of the group s compa-

    nies, Atul Limited ( 130 million), manufactured

    chemicals and intermediaries for the textile, paper,

    and leather industries. Another, Amtrex Appliances

    Limited,manufactured and marketed household air

    conditioners and had joint ventures with Hitachi

    (Japan) and Fedders (United States).

    Market Dynamics Increase

    Toward Complexity

    The fashion and textile market worldwide had wit-

    nessed an immense transformation since 1990.

    Moving from constant, non-volatile fashion trends,

    major retailers, working with textile designers in

    the fashion centers of the world, continually added

    complexity to the products theytetailed in terms of

    fabric color, composition, structure and styling of

    the garments. The customer therefore was no lon-

    ger buying out from the inventory they associated

    with the manufacturers and the very initial stages

    in the process of fabric manufacture. Tough com-

    petition placed further pressures on the lead time

    to market and development cycles; in fact, the

    entire end-to-end logistics of the value chain was

    bearing the pressures of such transformations.

    Arvind Mills expansion kept pace with the

    increasing complexity of the marketplace. The process

    of manufacturing denim was relativelysimple. It had

    Arvind Mills: Re-Evaluating Profitability

      79

    fewer variables, a less complex product mix and rela-

    tivelyeasylogistics in terms of process and workflow

    (seeExhibit 3). The company was able to successfully

    exploit the economies of scale, (thereby reducing per

    unit overhead), the low price of cotton, and the power

    in its supply chain. The growth was therefore relatively

    smooth, controlled, and predictable. But the early

    gains were being eroded due mainly to the increasein

    cotton prices that more than doubled between March

    1989and March 1993.Also,the worldwide demand in

    denim reached a plateau, and the margins were being

    squeezed out.

    The product structure, the product mix, and the

    logistics involved in the manufacturing processes the

    other divisionswere, however,much more involved.

    The apparel retailers and designers looked to

    fabrics other than denim that offered more possi-

    bilities in terms of color and structure to manufac-

    ture trousers. Bo~tom weights became the next

    logical step forward. Whereas the manufacturing

    processes remained essentially similar, the logistics

    had to address many more variations, production

    run switches, different lot sizes, etc.

    A recent addition to the range of fabric and

    clothing came in the form of knitwear. The technol-

    ogy,equipment, processes, material inputs, product

    mix, and logistics were entirely different from those

    currently followed to manufacture woven fabrics

    such as denim, shirting or bottom weights.

    The fabrics came in both tubular and open

    widths, in single knits as jersey, pique, textures,

    (Primarily

    indigo/white)

     yeing

     ustomer

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    CHAPTER   PRI IN

    pointells, fleece, French terry, jacquards in solids,

    feeds, and automatics, and in double knits such as

    interlocks, needle-outs, ottomans, thermals, poin-

    tells, textures, reversible, jacquards, ribs in solids,

    feeds and automatic collars, plains, and jacquards

    (see Exhibit 4). These fabrics had applications

    from casuals to formals, from active wear to sleep-

    wear for men, women, children, and infants.

    With somuch variation and range,the one thing

    that stood out was the immense necessity to under-

    stand and manage all specificationspertaining to each

    and everyorder from the customer, and more impor-

    tantly the need to havefastand clear communications

    with the customers across the world. Arvind Mills,

    sensingthisneed, setup a high-tech designcenter.The

    centrewasnetworked globallywith designersto create

    corpus of the finest international design. That linked

    the designing facilityto a pilot mill;' and the designs

    created on-screen wereduplicated on fabric in a mat-

    ter of hours. This ensured that the customer got an

    exclusive,world-classdesignin a very short time. This

    process not only helped shorten design-to-market

    IIB_-

    lead-time; it also allowed the retailers and designers to

    watch the trends closely and design and launch the

    products close to the start of a season.

    The potential order that Balawas looking at

    was as follows:

    Customer inputs,

    communications,

    feedback

    Cotton, Polyester/Cotton Blends,

    different staple lengths

    Different counts fineness of yarn

    Different colors: Black, navy, khakis,

    greens, olives all custom-dyed

    Different structures: jersey, pique,

    jacquards, pointells, etc.

    Different finishes stain proof,

    anti-crease,

    etc.)

    f

    .

    Twelveshades (five dark, three medium,

    and four light colors)

    .

    Overallquantity

    0 D k sh'de -l

    Total

    =

    180EoQ

    6EoQ Icolor

    1EoQ=350kgs

    0 Medium

    => total kgs=

    shades-2.5

    63,000kgs

    EoQI colo,

    J

    Lightshades-

    6.25EoQIcolor

    0 Rejectionrate-30/0 (overall)

    0 Programanticipated in peakseason

    .

    Installed capacity = 3,500kgs/day(in three

    eight hour shifts)

    .

    Therefore total program books about 20 days

    worth of production; very lucrative

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    .

    Targetprice

    =

    250-275/kg

    Probability of this order

    through

    =

    0.80

    .

    Arvind Mills: Re-Evaluating Profitability

     

    comlllg

    mind, was to propose a system of costing an order

    that was more reflective of the current business

    process see Exhibit 5 , and then re-evaluate the

    quote to be sent to the buyer. He asked the process

    managers to work out different scenarios using SAP,

    and come up with the numbers see Exhibit 6 .

     o nd o was confident that the company

    couldmeet the targetprice.The centralissue,to his

    Cost flow existing that mimicked

    the current process flow

    Overheads

    .

    Productdevelopment costs

    . Communicationosts

    .

    CommonUtilities

    . Support costs

    . Machinecosts

    .

    Capacity

    Utilization/Efficiency

    Were totaled and added / kg

    of material delivered straight

    to the bottom line

    Cost flow as per the actual process flow

    I Communication I

    +

    Capacity utilization/efficiency worked out.

    Efficient schedules were profitable.

    Overheads

    .

    Commonutilities

    .

    Support

    costs

     ere tot lled and

    added / kg of material

    delivered straight to

    the bottom line

    .

    EOO defined

    .

    SAP used to calculate planned costs

    . Calculatevariances

    . Less lumpedoverheads whichreduces

    cross subsidizations

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    CHAPTER   PRICING

    ..

    Rs 2/kg

    irect labor

    Produ

    Overheads

    Rs6/kg

    RsIS/kg

    Rs30- 40/kg

    -

     

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    Arvind Mills Re Evaluating Profitability

     8

    CASEQUESTIONS

    1. Whatpricing

    ShouldArvindMillsresorto competition based

    Whyorwhynot?

    Areanydiscountingacticsavailableo

    whynot?

    ShouldhemarketingmanagementeamatArvindMillsattem

    productseingoffered hemethodsfproduction ndthedQliveryystems?

    programffectthesechanges?