ARNAB SARKAR Mobile: +91-9099455500 E-Mail: sarkar.arnab@rediffmail.com, asarkars33902@gmail.com

Senior Managerial Assignments –Strategic Leadership / Business Excellence

SUMMARY Six Sigma Master Black Belt with over 20 years of comprehensive experience in

numerous process improvement and business excellence initiatives Holds the credit of mentoring and executing more than 150 Lean Six Sigma and 25

Kaizen projects, which delivered a benefit of 2200K USD for APIMEA region. Distinction of being the first batch International Qualified Master Black Belt in Six

Sigma, from Indian Statistical Institute, Bangalore. Recognized as an approved Master Black Belt, Black Belt and Green Belt Trainer by

ASCB (E) – UK As a Leader of Six Sigma – India Retail Measurement System, successfully led

completion of 100 Six Sigma Projects which in turn helped 120 executives certified with Advanced Green Belt and 8 with Black Belt and enabled the organization to save USD 1.2 mn.

Specialist in a wide range of change disciplines including innovation, process re-engineering, business architecture, technology, etc.

Experienced in working end-to-end from strategy through to execution in complex and global operations

Actively involved in institutionalizing and sustaining change, developing business excellence models, etc. Stellar role in driving the commitment of business leadership and managing resistance Champion in making decisions regarding the business process to enable end-to-end success through utilization of

business process, common tools and business practices Leadership in directing Senior Business Leaders to develop business process strategies, identify process improvement

opportunities that are linked to long-term business strategies

AREAS OF EXPERTISE

Closely collaborating with Leadership Team to enhance cross-functional learning and best practice sharing

Comfortable interacting with multiple levels of organisation and leading global and cross-functional strategic business projects

Creating awareness for driving process improvement strategy & methodology, ensuring maximum operational efficiency, and implementing Six Sigma projects

Realizing process improvements, applying different Six Sigma tools & techniques in different business processes to enhance productivity & profitability

Conceptualizing and implementing the external assessment process and working towards making the organization more effective and productive

Performing efficient management by tracking projects with respect to time & cost over-runs and value realization to ensure timely execution of projects within the budget

Ensuring that best practices and lessons learned are documented and shared appropriately across functional units and associates

Ascertaining timely and effective communication and working cross-functionally with various business stakeholders

CAREER HISTORY

Concept Business Excellence Pvt. Ltd., Baroda as Principal Consultant since Jul’14 Role: Addressing the client queries on Six Sigma, business excellence training and consultation Delivering regular trainings on Six Sigma, Change Management, TQM, SPC, MSA and 7 QC Tools Accountable for converting the client enquiries into business Carrying out gap analysis for the clients for their journey towards business excellence Furnishing expert guidance and mentoringthem in their journey of business transformation / excellence

The Nielsen Company, Baroda from Dec’02 – Jul’14 Joined asDy. Management Representative – QMS / Overall RMS Six Sigma Leader (India) and rose to the post of Associate Director, Global Operations – Global Input Validation (IV) Team

Growth Path

As Associate Director, Global Operations – Global Input Validation (IV) Team from May’13 – Jul’14 Responsible for global strategic projects across platforms / countries as per business

need within IV Team Steered efforts for identifying and implementing Global IV Key Process Indicator

including Rolled Throughput Yield across 90 countries across the globe Instrumental in developing Process Harmonization Rating Model for all platform /

processes in global IV Identified the key parameters impacting workload, validated the resources based on

these key parameters, created a Predictive Regression Model for 70 Countries and then created the action plan for optimization of the same

Successfully accomplished global project for creating and implementing the KPIs and SLA for Global Operation Query Resolution process across 100 countries

As Associate Director, Global Solutions – Global Nielsen Enablement Team from Oct’10 – Apr’13 Played a key role in delivering Global Governance projects including 5 cross-country regional projects and 2 projects in

the area of International Delivery Centre & SOP of Euro-Factory Transition Accomplished the Input Validation Audit Project, conducted an audit of the Input Validation Team in Europe, compared

the same with US and provided recommendations which helped in minimizing 43% of IV resource from current state within 1 year

Efficiently executed MEA Training and Skill–Set–Assessment Project to identify the knowledge gap of the associates in TCS MEA Team and helped them to improve Quality Escape (Customer Complaint)

Pivotal in framing the structure for Global SOP Compliance Model As Black Belt–Business Process Improvement (Global Operations), Asia Pacific, Middle East & Africa from Oct’07 – Sep’10 Instrumental in guiding BPI Projects and Kaizen events across Asia Pacific & Africa for global operations to reduce process

variation and eliminate waste Holds the credit of executing:

o 8 BPI projects and providingsupport for another 2 completed projects which delivered benefit of 1000K USD for APIMEA region

o 8 Act Now Projects which helped in removing process redundancy Successfully implemented 2 Kaizen events for India, 1 for MEA (UAE & KSA) & 1 for Kraft National Driver Recognized for the efforts and received Special Award for leading the Kraft National Driver Kaizen Event As Dy. Management Representative – QMS / Overall RMS Six Sigma Leader (India)from Dec’02 – Sep’07 Actively involved in establishing and maintaining company’s Quality Management System in liaison with the Certification

Body for third party audit. Efficiently mentored Six Sigma Projects undertaken by the organization across all COEs Successfully unfolded the scope of ISO 9001 certification for Field Operations (approx. 50 towns across India), Business

Development And Client Servicing processes (across 8 metro cities) Spearheaded over 100 Six Sigma Projects in just 3 years which helped over 120 associates to achieve Advanced Green Belt

Certificate & 8 people to achieve Black Belt Certificate and eventually delivered 1200K USD for India RMS Business Instrumental in leading a RMS Project which won 2nd Prize in a Six Sigma Case Presentation Contest (National Level)

organized by ‘Quality Council of India’ & ‘SQC & OR Unit of ISI, Bangalore in 2007

PREVIOUS EXPERIENCE (Highlights) The Antifriction Bearings Corporation Ltd., Bharuch, Gujarat as Deputy Management Representative (Assistant Manager) / Statistician from Sep’97 – Nov’02 Pivotal in testing the consistency of Roller Grading Machine using Tests of Significance which enabled the

organization to finalize the business deal with ‘Carraro Spa’ (Italy) A Regression model between two measurement systems saved the organization (ABC Ltd.) approx. INR 2.5 mn during the

year 2000 Responsible to lead the Plant in establishing, implementing and maintaining Quality System in accordance with QS-9000,

including liaise with External & Certification Body on matters related Quality System and Organizing Internal as well as Supplier Audit

Guiding and mentoring Process Improvement Projects, impart training on various Statistical Tools, SPC and MSA Pantaloons Fashions (I) Ltd., Kolkata / Bhubaneswar/ Patna from Jan’95 – Aug’97 Joined as Sales Executive and rose to the post of Assistant Manager (Unit In–charge) – Sales & Marketing ACHIEVEMENTS

Instrumental in delivering over 1000 hours of training on Six Sigma, Lean & Quality Management Systems Effectively worked on various Quality Management Systems (ISO 9001, QS 9000, ISO/TS 16949 & VDA 6.1) Holds the credit of training and certifying more than 30 Black and Green Belts from different companies like L&T, ABB

Ltd., Vodafone, Torrent Power, Gunnebo India, etc. Conducted Training & Consulting:

o 3 batches of Green Belt Sessions for more than 40 Executives at Collabera o TPM& TQM Sessions in Apollo Tyres, 7 QC Tools sessions at Saint Gobain and SPC at Signode India

OTHER ENGAGEMENTS Invited as Jury Member for “Confederation of Indian Industries ‘QC Circle Competition’ – Gujarat State Level” during 2012 Invited as Judge for Annual Six Sigma and Lean CTR Project Competition for Esser Steel, Hazira. Delivered a research paper on “Quality Costing in a Bearing Industry” published by SQC & OR Unit, ISI, Baroda TRAININGS / COURSES ATTENDED International Qualified Master Black Belt in Six Sigma from Indian Statistical Institute, Bangalore in 2006

Over 10 Seminars on Six Sigma, Lean and Continuous Improvements conducted by Indian Statistical Institutes

and Quality Council of India

Lean Management Champion from ASCB (E), UK in 2015 ACADEMIC DETAILS Masters in Economics from Jadavpur University, Kolkata in 1994 Degree (Economics Hons.) from BB College, Asansol, The University of Burdwan in 1992 IT SKILLS Well versed with MS-Office and Internet Applications PERSONAL DETAILS Date of Birth: 4thJanuary, 1970 Address: C – 1/2, Rishikesh Apartment, Opp. Rajhans Apartment, Nr. Anant Park Society, Vasna Road,

Vadodara – 390015 Languages Known: English, Bengali and Hindi