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Toll free from US 1-866 992 73625 Phone +506 2479 1100 – Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected] San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

Arenal Paraíso Hotel Resort & Spa Rate Book 2012

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Arenal Paraíso Hotel Resort & Spa Rate Book 2012

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Page 1: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Toll free from US 1-866 992 73625

Phone +506 2479 1100 – Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

Page 2: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Toll free from US 1-866 992 73625

Phone +506 2479 1100 – Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

CST Level 3

LODGING

High Season: From December 15th 2011 to Apr.

30th 2012 & from July 01

st to August 31

st 2012

Low Season: From May 01st to June 30

th and from

September 01st to Dec. 14

th 2012

Occupancy Standard Superior Suite (*)

Occupancy Standard Superior Suite (*)

SGL/DBL $89 $125 $295

SGL/DBL $80 $112 $295

Triple $109 $145 $295

Triple $100 $132 $295

Additional Pax

$30 $30 $30

Additional Pax

$30 $30 $30

(*) Suite rate is valid from 1-4 pax

• Rates are rack, per room, per night.

• All rates include buffet breakfast.

• Please add mandatory taxes (13%). Taxes may change without previous notice

• Children (0-4 yrs old) are free. Children (5-12 yrs old) pay $12 net each (taxes included). Maximum 2 children sharing room

with parents if extra bed is not required.

• Payments should be made at least 30 days before client’s date of arrival, by depositing into the following accounts of the BCR

(Banco de Costa Rica) under the name of ARENAL PARAISO RESORT S.A. account # 001-264137-2 colones (local

currency) or account # 001-264138-0 (US dollars). Please do not forget to send a copy of the deposit slip via fax or mail.

• Guides and drivers (subject to availability) for groups of 4 - 5 rooms, receive free specific room and 50% in meals.

Groups bigger than 6 rooms receive free specific room and meals

Important:

• During Eastern (Apr. 1st – 8

th) and Christmas (Dec. 20

th- Jan 1

st ) there is a minimum stay of two nights.

Page 3: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Phone +506 2479 1100 –

San José Marketing office: Phone +506 2291 0430

Hotel Cancellation policies: All cancellations must be sent on written and will be Paraíso. There are charges according to the number of days before client´s arrival date. During High Season (December to April, and July to August) cancellatioreceive total charge. And during the Low Season (May, June, September, October and November) cancellations made with less than 21 days will receive

Arenal Paraíso will not be responsible for cancellations due to weather conditions,

Private bath w/ hot water

Refrigerator

Open Porch w/

Coffee Maker

Air Conditioning & Hairdryer

Cable TV

Telephone

Safety box

Private Jacuzzi

Toll free from US 1-866 992 73625

– Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

Room facilities

All cancellations must be sent on written and will be valid only within writing confirmation from Grupo Arenal Paraíso. There are charges according to the number of days before client´s arrival date.

During High Season (December to April, and July to August) cancellations made with less than 30 days will total charge. And during the Low Season (May, June, September, October and November) ons made with less than 21 days will receive total charge.

Arenal Paraíso will not be responsible for cancellations due to weather conditions,

STANDARD SUPERIOR SUITE

Private bath w/ hot water * *

* *

Open Porch w/ Volcano view * *

* *

Air Conditioning & Hairdryer * *

* *

* *

*

Private Jacuzzi

[email protected]

[email protected]

valid only within writing confirmation from Grupo Arenal Paraíso. There are charges according to the number of days before client´s arrival date.

ns made with less than 30 days will total charge. And during the Low Season (May, June, September, October and November)

Arenal Paraíso will not be responsible for cancellations due to weather conditions,

SUITE

*

*

*

*

*

*

*

*

*

Page 4: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Phone +506 2479 1100 –

San José Marketing office: Phone +506 2291 0430

• 118

• Handicap rooms and facilities

• 14 swimming pools (11 with thermal mineral hot springs).

• Wet Bar

• Mayin SPA with different rooms for diverse treatments.

• Conference Room for up to 150 people.

• Jacuzzi

• 2 Saunas.

• Gym

• Laundry service.

• Souvenir Store

• 2 restaurants for over 250 people: Paraíso

• CANOPY TOUR with 12 platforms (4 times daily)

• Horseback riding to the slaps of the volcano (2 timesdaily).

• Nature trails.

• Tour desk

• Car rental and transportation

• Private parking,

• The best view to Amazing Arenal Volcano.

Toll free from US 1-866 992 73625

– Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

HOTEL FACILITIES

rooms.

Handicap rooms and facilities

14 swimming pools (11 with thermal mineral hot springs).

Wet Bar

Mayin SPA with different rooms for diverse treatments.

Conference Room for up to 150 people.

Jacuzzi for our spa guests.

2 Saunas.

Gym

Laundry service.

Souvenir Store

2 restaurants for over 250 people: Rancho Arenal Paraíso and Rancho Paraíso Steak House.

CANOPY TOUR with 12 platforms (4 times daily)

Horseback riding to the slaps of the volcano (2 times daily).

Nature trails.

Tour desk

Car rental and transportation.

Private parking, 24 hrs security.

The best view to Amazing Arenal Volcano.

[email protected]

[email protected]

Page 5: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Phone +506 2479 1100 –

San José Marketing office: Phone +506 2291 0430

Adult: Children (1-12 years old)

Rates are rack, per person. Under safety regulations, children can attend the tour only if harness fits on them.

Tours start at the Canopy at 8:00 a.m., 10:a.m., 1:00 p.m. and 3:00 p.m.

***Free transportation available from La Fortuna area hotels.Valid until Dec. 14th, 2011

Cancellation policies:

All cancellations must be received on written and will be valid only with writing receipt confirmation from Grupo Arenal Paraíso. For groups 1-9 passengers: For tours, cancellations received 48 hours or more before tour date, will have no charge. Cancellations received within less hours prior to tour date as good as partial or total No Shows will receive a 100% cancellation penalty. For Groups ten passenger or more: For tours, cancellations received 15 days or more before tour date, will have no charge. Cancellations received betwprior to tour date will receive a 50% charge. All cancellations made within 6 days or less prior to tour date as good as partShows will receive a 100% cancellation penalty.

Toll free from US 1-866 992 73625

– Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

$45.00 $35.00

regulations, children can attend the tour only if harness fits on them.

Tours start at the Canopy at 8:00 a.m., 10:30

Free transportation available from La Fortuna area hotels.

Adult:

Rates are rack, per person.Tours start at the stable at 8:30 a.m. and 1:30 p.m. ***Free transportation available from La Fortuna area hotels. Valid until Dec. 14th, 2011

written and will be valid only with writing receipt confirmation from Grupo Arenal Paraíso.

For tours, cancellations received 48 hours or more before tour date, will have no charge. Cancellations received within less hours prior to tour date as good as partial or total No Shows will receive a 100% cancellation penalty.

For tours, cancellations received 15 days or more before tour date, will have no charge. Cancellations received betwprior to tour date will receive a 50% charge. All cancellations made within 6 days or less prior to tour date as good as partShows will receive a 100% cancellation penalty.

[email protected]

[email protected]

$49.00

Rates are rack, per person. Tours start at the stable at 8:30 a.m. and 1:30

Free transportation available from La

, 2011

written and will be valid only with writing receipt confirmation from Grupo Arenal Paraíso.

For tours, cancellations received 48 hours or more before tour date, will have no charge. Cancellations received within less than 48 hours prior to tour date as good as partial or total No Shows will receive a 100% cancellation penalty.

For tours, cancellations received 15 days or more before tour date, will have no charge. Cancellations received between 14 and 7 days prior to tour date will receive a 50% charge. All cancellations made within 6 days or less prior to tour date as good as partial or total No

Page 6: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Phone +506 2479 1100 –

San José Marketing office: Phone +506 2291 0430

RANCHO PARAISO STEAK HOUSE &

.

Lunch or dinner

Special packages or offers for buffets, groups, gala diners,

theme parties

Toll free from US 1-866 992 73625

– Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

RANCHO PARAISO STEAK HOUSE &

RANCHO ARENAL PARAISO

Typical Lunch: Lunch or dinner a la carte:

$17.00 plus taxes $18.00 plus taxes

Box Lunch: $10.00 plus taxes Valid until Dec. 14

th, 2011

Please add mandatory taxes (23%) Taxes may change without previous notice

Special packages or offers for buffets, groups, gala diners,

theme parties are available upon request.

[email protected]

[email protected]

RANCHO PARAISO STEAK HOUSE &

RANCHO ARENAL PARAISO

Special packages or offers for buffets, groups, gala diners,

Page 7: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Toll free from US 1-866 992 73625

Phone +506 2479 1100 – Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

Packages & Treatments 2010 Valid until Dec. 14th, 2011

Paradise’s Mud $ 145

- Body Wrap.

- Mud Mask

- Swedish Massage

Deep Beauty $ 180

- Swedish Massage

- Deep Facial Cleaning

- Manicure

- Pedicure

Young Treatment $ 180

- Aromatherapy Massage

- Aromatherapy Facial

- Body Polish

Magic for Kids $ 140

- Body Wrap

- Massage

- Mini Facial / Reflexology

For Today’s Gentlemen $ 125

- Swedish Massage

- Gentleman Facial

- Pedicure / Reflexology

Total Relaxation $ 120

- Swedish Massage

- Mud Mask

- Reflexology

Arenal Paraiso Volcanic Experience $ 155

- Volcanic Stone Facial

- Volcanic Stone Massage

- Reflexology

Total Deep Relaxation $ 105

- Back, Neck and Shoulders Massage

- Mini Facial

- Reflexology

Magic Beauty $ 90

- Manicure

- Pedicure

- Mini Facial

Pretty Skin $ 155

- Deep Facial Cleaning

- Swedish Massage

- Reflexology

Total Body Relaxation $ 115

- Swedish Massage

- Facial Massage

- Reflexology

Relaxation in the Paradise $ 155

- Aromatherapy Massage

- Aromatherapy Facial

- Reflexology

Skin Softening Care $ 130

- Swedish Massage

- Mini Facial

- Reflexology

Total Moisturizing $ 140

- Deep Face Hydration

- Body Polish

- Back, Neck and Shoulders Massage

Page 8: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Phone +506 2479 1100 –

San José Marketing office: Phone +506 2291 0430

MASSAGE

Aromatherapy Massage $ 85

Swedish Massage $ 60

Back, Neck and Shoulders $ 35

Deep Tissue Massage $ 70

Volcanic Stone Massage $ 90

Reflexology $ 40

Couple Massage $ 115

SKIN CARE SERVICES

Mini Facial $ 40

Mud Mask $ 30

Gentleman Facial $ 40

Aromatherapy Facial $ 45

Deep Face Hydration $ 55

Deep Facial Cleaning $ 70

Facial Massage $ 25

Banana and Mint Facial $ 40

Toll free from US 1-866 992 73625

– Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

BODY TREATMENTS

Volcanic Body Wrap

Chocolate Wrap

Honey and Coconut Wrap

Body Polish

Coffee and Sugar Scrub

SALON SERVICES

Pedicure

Manicure

Pedicure SPA

Manicure SPA

HAIR REMOVAL

Armpit

Full Leg

Half Leg

Bikini

Upper Lip

Eyebrow

[email protected]

[email protected]

$ 70

$ 70

$ 60

$ 65

$ 65

$ 35

$ 30

$ 55

$ 50

$ 20

$ 35

$ 25

$ 17

$ 15

$ 17

Page 9: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Toll free from US 1-866 992 73625

Phone +506 2479 1100 – Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

Sustainability

Our hotel has kept over the years an effort to help the natural and social environment; we know that a responsible company takes care of its own interests, its collaborators and its community. Guarding the environment and assure the social growth of our community is one of our major concerns. Main goal: To establish the rules, policies, processes and manuals that will lead us on making of Arenal Paraiso Hotel & Resort a highly sustainable property by involving the operations, the administration and the environment.

This has been a permanent effort on our daily basis. Our hotel has being rated as level 3 under the CST certification parameters.

CST

The Touristic Sustainability Certificate is a program by the Costa Rican Tourism Institute, designed to categorize and differentiate tourism companies according to how close the company’s operations keep a sustainable model in regards natural, cultural and social resources.

This award is given by the Accreditation National Commission with headquarters in Costa Rica based on the following criteria:

1. Physical-Biologic environment Evaluates the interaction of the company with its natural surrounding; interested in implementing policies and sustainability programs, environment protection among other.

2. Services Plant Evaluates systems and internal processes in the company regarding waste material management and technology utilization for light and water savings.

3. Customer Evaluates actions taken by the company’s management to invite the customer to participate in the implementation of sustainability policies.

4. Social-economical environment Evaluates the identification and interaction of the company with the adjacent communities, analyzing for example, how tourism companies respond to growth and development of the region, through jobs generation or benefits through collectivity

Page 10: Arenal Paraíso Hotel Resort & Spa Rate Book 2012

Phone +506 2479 1100 –

San José Marketing office: Phone +506 2291 0430

Some examples of our exertion:

• We have an intern program for waste separation• Recyclables are donated to the Women of Z13 (Organiza

promotes employment for housewives)• We produce clean energy using solar panels, this energy is utilized for

the water heaters in the rooms. • Gardens are managed Only with organic products• All rooms are cleaned with biodegradable products• All soap and shampoos in the rooms and common areas are

biodegradable. • All laundry and floor cleaning is completed with biodegradable

detergents • Grupo Arenal Paraiso has been part of the Ecological Blue Flag

Program since 2009, taking care of the health sector• We constantly collaborate with the Danaus Eco

Conservation Center) and the Arenal Volcano National Park.• Collaboration with Maleku Indians to promote selling their crafts at the

hotel • Maintain internal campaigns of water and electricity Sa

employees and tourist visitors, whom we invite to save resources via visible signs

Toll free from US 1-866 992 73625

– Fax: +506 2479 1090 | www.arenalparaiso.com – [email protected]

San José Marketing office: Phone +506 2291 0430 – Fax 2231 0416 - [email protected]

We have an intern program for waste separation Recyclables are donated to the Women of Z13 (Organization that promotes employment for housewives) We produce clean energy using solar panels, this energy is utilized for

Gardens are managed Only with organic products All rooms are cleaned with biodegradable products

and shampoos in the rooms and common areas are

All laundry and floor cleaning is completed with biodegradable

Grupo Arenal Paraiso has been part of the Ecological Blue Flag Program since 2009, taking care of the health sector

constantly collaborate with the Danaus Eco-Center(Research and Conservation Center) and the Arenal Volcano National Park.

aleku Indians to promote selling their crafts at the

gns of water and electricity Saving for our employees and tourist visitors, whom we invite to save resources via

[email protected]

[email protected]