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eenA ConferenCe& exhibition Where inSPirAtion AnD innoVAtion meet PUbLiC SAfetY2020
Programme
#EENA2020
01-03
2020APRIL
RIGA, LAtvIA
2 PROGRAMME - EENA2020
About
EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services in the EU and beyond. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution-providers with a view to improving the emergency response in accordance with citizens’ requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.
Today, the EENA community includes 1500+ emergency services representatives from over 80 countries worldwide, 100+ solution- providers, 100+ researchers and 200+ Members of the European Parliament. We are proud to be a platform for everyone involved in the public safety community and to provide a space for collaboration and learning.
Visit the eenA website for more info: www.eena.org
Welcome to eenA
our mission? to improve people's safety and security!
3PROGRAMME - EENA2020
ProGrAmme oVerVieW
tAbLe of ContentS 3
eenA ConferenCe & exhibition 2020 - oVerVieW 4
benefitS of the eenA ConferenCe & exhibition 2020 7
fLoor PLAn & exhibitorS 8
ProGrAmme oVerVieW 9
Pre-ConferenCe WorSkhoPS 10
DAY 1 11
DAY 2 14
DAY 3 19
fLoor PLAn & exhibitorS
table of Contents
4 PROGRAMME - EENA2020
An open window to expertise And innovAtions in the public sAfety sector
event overview
Every year, the EENA Conference & Exhibition is the get-together of professionals from across the public safety field: from researchers and emergency services professionals, to solution-providers. Over 1000 delegates from more than 60 countries are expected at the EENA Conference 2020, which is an action packed 3 days of information sharing, inspiring discussions and rich debates in the emergency services field. Not only will we hear from leading experts in the plenary sessions, we will also discuss and debate operational and technical issues with specialists from across the world. The most innovative products on the emergency services market will be presented, while our exhibition area will allow you to meet and discuss with solution-providers… and even try first-hand some of the latest, cutting-edge technology!
For the first time, EENA is pleased to partner for some sessions with ISCRAM (Information Systems for Crisis Response and Management) and TCCA (The Critical Communications Association), which is celebrating its 25th anniversary.
Join us to meet and network with hundreds of your peers and stay at the forefront of public safety expertise and innovations!
Visit WWW.EENACONFERENCE.ORG website for all event details.
Who should attend• emergency services and public authorities,• supplier organisations,• researchers, • telecom regulators, • officials from EU institutions
...and many others.
5PROGRAMME - EENA2020
Participation feeThe annual EENA Conference & Exhibition is a free attendance event for public authorities’ representatives and EENA Members.
Otherwise, should you be:
• part of a company that is NOT a member of EENA;• a partner company of a sponsor or exhibitor,
EENA will apply an admission fee and your request of participation must be sent to the EENA Events Office.
event VenueRadisson Blu Latvija Conference & Spa Hotel, RigaLocated around 10 km away from Riga's international airport, this stylish 4-star tower hotel and conference centre is right in the city centre. It hosts an on-site spa and two restaurants that will please all participants' tastes! Participants can book their hotel accommodation and benefit from EENA's discounted rates through the conference website.
Contact events officeTaviana Caminiti - [email protected]
Kasia Koc - [email protected]
Tel: 0032 (0)2 534 97 89
Historic centre of Riga, UNESCO World Heritage Site
WWW.EENACONFERENCE.ORG for all event details.
more information
6 PROGRAMME - EENA2020
95%were sAtisfied with
eenA conference2019
What people say about us
GreGorY rohDee-copernicus, president & the nG9-1-1- institute, former executive director, usA
freDeriC SeGUretfirst Aid promoter & secourisme.net, frAnce
the conference has been very inspiring and the organisation was great, as usual. it was a real pleasure to join the event and
i'm very pleased to be allowed to communicate about the eenA team work to my little community. i am so appreciative of the work done by eenA, the quality of the advocacy and the ethics of your organisation in terms of governance, participation, transparency, expertise and promotion of the general interest, as well as your true good mood and sense of celebration.
JULeS LoCkettlondon AmbulAnce service, prActice leArninG mAnAGer, uK
firstly, i wanted to say what an amazing amount of people that you managed to attract from far and wide – congratulations on that achievement!
Secondly, thank you for the incredible work that you deliver on, the professionalism of the team and the quality of the presentations. it has been an absolute pleasure to talk about the great work of control room staff, often unsung. there has been so much we have all learnt, my speciality in training and support to colleagues took a different turn when listening to some new sessions about training and Quality improvement – so for that, thank you.
We learn something new every day, over eenA2019, we all learnt so much more than that!
tADAS mAroSCikASemerGency response centre, deputy director, lithuAniA
the eenA Conferece is a great platform to meet counterparts, businesses, brave citizens, and gain new energy for bringing
public safety up to a higher level!
it is always such a pleasure for me to be here with the eenA community. most of all congratulations on not only another successful conference but for being a true global leader in public safety.
eenA and the team have found a winning formula and know how to put on a top notch event. the conference was well organised: very meaningful sessions, great collection of public safety officials and industry leaders, and a great balance of social time to network and time spent in the sessions. numbers are not the whole story but it speaks volumes that people keep coming back and more and more want to be at eenA each year.
7PROGRAMME - EENA2020
benefits
• Over 100 leading experts and practitioners will address high-level policy and regulatory matters as well as operational and technical issues
• Every participant will have the opportunity to visit an exhibition area where over 35 suppliers will showcase their latest technologies and solutions available
+
• Solution-providers, Emergency Services, Authorities, Researchers, Tech Companies…
• More than 60 countries represented worldwide
LeArn AboUt the beSt PrACtiCeS AnD neWeSt teChnoLoGiCAL SoLUtionS
ConneCt With 1000+ PUbLiC SAfetY ProfeSSionALS WorLDWiDe
• Engage and share expertise with peers from the public safety sector coming from over 60 countries worldwide
• Reinforce your relationship with existing partners and friends • Make new friends in an informal atmosphere during the social
activities
netWork AnD GroW
8 PROGRAMME - EENA2020
floor plan & exhibitors1. AnthroPi 2. DJi 3. GoodSAm (to be confirmed)4. biSS5. Priority Dispatch6. internation Public Safety 7. esri8. Pulsiam9. everbridge10. Saab11. opencode Systems12. one2many13. what3words14. WeY technology15. Celltick technologies16. huawei17. hexagon (to be confirmed)18. APD Communications19. beta 8020. Avaya21. techwan22. nWise23. frequentis24. eurofunk25. rapidSoS26. Gedicom (to be confirmed)27. Atos28. Deveryware29. Creativity Software30. Carbyne31. the Critical Communications Association (tCCA)32. Genasys33. Carmenta Public Safety34. motorola Solutions
Showroom A – GoogleShowroom b - microsoft
9PROGRAMME - EENA2020
Programme overview
PROGRAMME – #EENA2020
09.30 – 12.30
WORKSHOP 1: How can Google help improve
public safety?
FOR PUBLIC AUTHORITIES ONLY
(Registrations limited to 10 people)
Dialogue between emergency services and tech companies
is key to keeping citizens safe. In this workshop, emergency
services representatives will get the opportunity to discuss
with Google staff about the best ways to foster innovation in
public safety. Google will present some of their projects and
participants will be able to give their feedback to the
developers, as well as provide ideas on how tech can
contribute to a safer world.
All day
09.30 – 17.00
(Venue outside
the conference
centre to be
announced
soon)
WORKSHOP 3: Drones in public safety –
hands-on training day
(Registrations limited to 35 people)
DJI and EENA are organising a workshop and demo
on use cases of Remotely Piloted Aircraft Systems
(RPAS), also referred to as drones, in Public Safety. Drones have taken great leaps in Public Safety and
have become a force multiplier for firefighting, search
and rescue and law enforcement missions. This technology is providing mission critical situational
awareness, allowing incident commanders to make
better and faster decisions, and thus, mitigating risks on the ground and helping save lives and properties.
The indoor & outdoor sessions allow participants to
learn about new technologies available and get a more in-depth look into surveying and mapping, such
as accident reconstruction and disaster mapping.
Meeting point: 09.30, lobby of the Radisson Blu Latvija Conference & Spa Hotel
Return time: 16.15, depart venue to hotel
14.00 – 17.00
WORKSHOP 2: AML workshop: deployment and
operational use
(Registrations limited to 20 people)
Over the last years, the value of Advanced Mobile Location
(AML) has become undeniable. With new European
legislation making AML mandatory in all Member States,
what practical lessons can be learnt from past deployments?
In this workshop, we’ll be exploring the challenges faced and
solutions found in the deployment of AML, with practical
recommendations and discussions focused on operational
use and implementation.
Tuesday 31 March 2020: Pre-conference workshops
10
PROGRAMME – #EENA2020
Plenary room
09.00 – 09.20 Conference Opening and Welcome Speech
Demetrios Pyrros (@dpyrros), President, EENA
09.25 – 09.50
Keynote - White Helmets: saving lives in a war on two fronts
Volunteers have fought tirelessly during the Syrian Civil War to rescue victims of war from the most dangerous situations. In a country fraught with disaster, the While Helmets rescuers are an excellent example of solidarity. The road has not been easy, involving a fight on two fronts: on
one hand against the physical dangers, on the other against targeted disinformation. We will hear how the organisation faced these challenges and
pay tribute to James Le Mesurier, founder of Mayday Rescue – a charity which supports and trains the White Helmets.
Speaker to be confirmed
09.55 – 10.50
Discussion panel – Tackling online terrorism
It’s long been known that new technologies can pose both opportunities and threats to our communities. The tragic attacks in Christchurch in March 2019 brought this further into our consciousness. Panellists will discuss what is being done and what remains to be done to tackle
terrorism online, as well as addressing the challenges posed by new information and communication technologies.
Chair: Emily Hough (@editorialcrj), Editor-in-Chief, Crisis Response Journal
Adam Hadley (@adamihad), Director, Tech Against Terrorism
Stephen Turner (@sturner), Head of Public Policy for Belgium, Twitter
Nicolas Henin (@N_Henin), Consultant and Trainer in counter-terrorism, radicalisation and disinformation
Dina Hussein (@DinaHussein), Counter-terrorism and Dangerous Organisations Policy Manager, Facebook
Christchurch Police, New Zealand, to be confirmed
10.50 – 11.30
Coffee break – Exhibition area
DAY 1 - Wednesday 1 April 2020
11
PROGRAMME – #EENA2020
Plenary room
11.35 – 12.30 Debate - Are privacy laws the enemies of emergency services?
The impac of General Data Protection Regulation (GDPR) has received a lot of attention in the past months. But should we really fear stronger privacy requirements?
What is – and will be – the impact of privacy law on public safety? Panellists will discuss and debate the role of privacy in emergency services.
Chair: Jennifer Baker (@BrusselsGeek), Tech Policy and Digital Rights Journalist
Merav Griguer (@MeravGriguer), Partner, Bird & Bird
Eline Chivot (@ElineCMC), Senior Policy Analyst, Centre for Data Innovation
Diego Naranjo (@DNBSevilla), Head of Policy, EDRi
Guillaume Lambert, Prefect, Ministry of Interior, France
Ben Quay, Programme Director, Ministry of Business, Innovation and Employment, New Zealand, to be confirmed
12.30 – 14.00 Lunch Break powered by Beta 80 & Huawei – Exhibition area
Track 1 room Track 2 room Track 3 room
14.00 – 15.00 Implementing Public Warning systems
European legislation makes it mandatory to deploy efficient Public Warning systems by
2022. What lessons can be learnt from
countries that have already faced the challenges and benefited from the
implementation of such systems?
Chair: To be confirmed
Michael Hallowes, Managing Director,
Zefonar Advisory, title to be confirmed
Everbridge, title and speaker to be confirmed
Speaker to be confirmed
Standardisation
In this session, we will hear how standardisation organisations work, as well as how standards
can help the emergency services community.
Chair: To be confirmed
Chantal Bonardi, International Partnerships Projects, ETSI
Emilio Davila, Head of Sector ICT
Standardisation, DG CONNECT, European Commission, to be confirmed
Speaker to be confirmed
Industry session
Focus on solutions available on the market.
Speakers to be confirmed
DAY 1 - Wednesday 1 April 2020 12
PROGRAMME – #EENA2020
Track 1 room Track 2 room Track 3 room
15.05 – 16.05 eCall – what’s still on the table?
Since March 2018, eCall is mandatory for new
car models. Two years on, what’s next for this tech? We’ll hear experiences of eCall, as well as
exploring aftermarket eCall, Next Generation
eCall & eCall for other vehicles such as powered
two-wheelers, coaches…
Chair: Ciaran Moynihan, BT Ireland,
eCall implementation overview, speaker to be
confirmed
Luca Bergonzi, Sales executive EMEA, Beta 80
- Next Generation eCall. Is it time already?
Andy Rooke, Technical Implementing Officer,
sAFE Project - eCall: where to next?
Ensuring continuity of service of
emergency numbers
With recent outages of emergency numbers and
growing concerns related to cyberattacks, ensuring
continuity of service of emergency numbers is on the top of many public authorities’ agenda. This session
will present several solutions to better protect access
to emergency services.
Chair: To be confirmed
Federico Brizio, Senior Chief, Italian National
Fire and Rescue service, Genoa, Italy - Recovery
procedure for Fire Department Control Room
Netherlands Police Agency, title and speaker to
be confirmed
Marko Nieminen, Director, Emergency Rescue
Centre Administration, Finland, to be confirmed
Emergency apps, PEMEA project &
available solutions
Mobile apps are now well integrated into our daily
lives, but how have things moved forward in
terms of interoperability? We’ll hear an update on the PEMEA project and some examples of 112
apps helping to keep people safer.
Chair: To be confirmed
Cristina Lumbreras (@CrLumbreras),
Technical Director, EENA – Final conclusions
of the PEMEA project
Iratxe Gomez (@iratxegs), Presales Manager,
Global Emergency Management Solutions, Atos - An emergency app for first responders
Sebastian Stepfer, IPS Consultants - How
do consumer devices – smartphones -
impact the way public safety agencies communicate?
16.05 – 16.30 Coffee Break – Exhibition area
16.30 – 17.30
Public Safety Tinder Time – Exhibition area
Experts on hot topics from the public safety sector will be at your disposal for 10-minute information exchange meetings.
Research Corner – Track 3 room
In coordination with ISCRAM (Information Systems for Crisis Response and Management), researchers will present their latest work in the area
of public safety. Join us to find out the present and future of research in the emergency services field! Speakers to be confirmed
17.00 – 18.00 Networking cocktail – Exhibition area
18.00 – 19.00
112 Awards Ceremony – Plenary room
You are all warmly invited to attend the 112 Awards Ceremony to recognise and reward emergency services and citizens for their outstanding and inspirational contributions to public safety. The ceremony will be followed by a cocktail reception.
DAY 1 - Wednesday 1 April 2020 13
PROGRAMME – #EENA2020
Track 1 room Track 2 room Track 3 room
09.00 – 10.00 Managing large-scale events
Sports events, concerts, festivals, ceremonies… how can we make sure that the public are safe
within the crowds? What preparations need to
be done to ensure help is on hand if needed? We’ll explore the coordination, planning and
management which goes into some of the most
challenging large-scale events.
Chair: Alexis Gizikis, Project Manager, EENA
Stephen Hines (@hines_stephen) London Ambulance Service, United Kingdom - All eyes
on us: keeping people safe at the Royal
Wedding, title to be confirmed
Pierre Perron, Global Public Safety Scientist,
Government & Public Sector Business Dept, Huawei - Video-Enabled Major Event Security
Speaker to be confirmed
Cooperating with volunteers to tackle emergencies
Volunteers can be integrated along the chain of
emergency services, but getting the most from
their commitment requires coordination, clear planning and procedures. In this session, we will
be exploring case studies of how volunteers are
best integrated into emergency response.
Chair: To be confirmed
Craig Harman (@CraigAHarman), Ambulance
& Community Response Director, and
Iain Brooke-Bennett, Regional Emergency Preparedness, Resilience & Response Manager,
St John Ambulance, United Kingdom -
Volunteers responding in emergencies
Steven Vercammen, President, EVapp,
Belgium – Retaining volunteers in emergency
response: Topics to be addressed
Tobias A. Granberg, Associate Professor,
Linkoping University, Sweden - Efficient management of volunteers for daily
emergencies
Drones in emergencies
It’s clear that drones are here to stay when it comes to emergency response. We’ll hear how
these flying responders can aid operations in
different emergency fields.
Chair: Romeo Durscher (@romeoch),
Director of Public Safety Integration, DJI
Alfonso Zamarro (@ZamarroAlfonso),
Drones Activities Manager, EENA – Integrating
drones into the airspace: use cases
Speakers to be confirmed
DAY 2 - Thursday 2 April 2020
14
PROGRAMME – #EENA2020
Track 1 room Track 2 room Track 3 room
10.05 – 11.05 Cybersecurity: facing the challenges
Emergency services are far from exempt from
cybersecurity issues. In this session, we’ll be
looking at how emergency services are and should be facing the challenges and dangers
posed by cyberattacks.
Chair: Hadi El Khoury (@helkhoury), Cybersecurity advisor, Information System
Security Association (ISSA)
Ruurd Oosterwoud, Founder, DROG,
Netherlands – A cybersecurity approach to
disinformation: How to prepare for future threats?
Daniel Gilles, Information Security Specialist, Federal Office for Information Security,
Germany & Henning Schmidtpott, IT
Manager, Integrated Control Centre of Freiburg, Germany - Cybersecurity in a PSAP: a practical
approach
Jarno Limnell (@JarnoLim), Professor, Aalto University, Finland, title to be confirmed
Responding to natural disasters – new
challenges and technologies
We can see that climate change is bringing new
risks to public safety and intensified natural disasters. We will look ahead at the future
challenges posed by extreme weather events
and discuss the new tools and approaches needed to face these changing threats.
Chair: To be confirmed
Francisco Nobre, Public Safety Business
Development Executive & Anthony Giles, Solution Engineer, Esri - See What Others Can’t!
Leveraging Sensor Data and the Internet of
Things to Improve Agency Response to
Disasters
Marc Castellnou, Pau Costa Foundation, Spain
- Wildfire simulations and planning for the future of firefighting, to be confirmed
Speaker to be confirmed
Industry session
Focus on solutions available on the market.
Speakers to be confirmed
11.05 – 11.30 Coffee Break – Exhibition area
15
DAY 2 - Thursday 2 April 2020
PROGRAMME – #EENA2020
Track 1 room Track 2 room Track 3 room
11.30 – 12.30
Beyond Public Warning technologies:
strategies behind the alert
Before a public warning system is implemented,
strategies must be put in place to successfully
manage the alerts. What message should be sent? By who? At which level? What tools are
available? In this session, we will explore the
practicalities of launching an alert to the public.
Chair: To be confirmed
Patrick Lagadec (@plagadec), Senior
Scientist, Ecole Polytechnique (retired), title to
be confirmed
Peter Mertens (@PeterM_D5), Director of
Communications, Crisis Centre, Belgium, title
to be confirmed
Responding to psychological emergencies
Of the many challenges faced by emergency
services, one is how to handle psychological distress. In this session, speakers will discuss
how to respond to such emergencies.
Chair: To be confirmed
David Dohnal, Psychologist, Fire Brigade of Olomouc Region, Czechia – Training for suicidal
intervention on the 112 emergency line
Sonia Cunha, Psychologist, Centre for
Psychological Support and Crisis Intervention
(CAPIC), INEM, Portugal - Emergency and
trauma: Beyond the physical, the Portuguese experience
Crisis Text Line, speaker and title to be
confirmed
Industry session
Focus on solutions available on the market.
Speakers to be confirmed
12.30 – 14.00 Lunch Break powered by Beta 80 & Huawei – Exhibition area
16
DAY 2 - Thursday 2 April 2020
PROGRAMME – #EENA2020
Track 1 room Track 2 room Track 3 room
14.00 – 15.00 How to improve accessibility for people with
disabilities?
New technologies and new legislations are
opening the way for accessible emergency services. But what steps need to be taken to
make this a reality? Success cases will reveal the
way forward to making emergency services accessible for all.
Chair: To be confirmed
Thor Nielsen (@thornielsen), Vice President
Global Sales, nWise – Real-time text in NG112:
Making emergency services accessible
Benoit Mongourdin, Head of Service, National
Relay Centre 114, Grenoble University Hospital, France – Citizens with disabilities: Implementing
total conversation in France, title to be confirmed 112 Georgia, title and speaker to be confirmed
Communicating with the public – when?
why? and how?
False calls, lack of staff, rude callers… Specific
communications can be used to address some of the problems emergency services are facing.
In this session, speakers will present different
examples on how communication can help public safety organisations achieve their goals.
Chair: To be confirmed
Sebastien Rama (@sebastienrama), Head of Communication Service, Fire and Rescue
Service of the Vienne region, France -
Communicate differently: Truth AND dare
Christina Andersson, Risk Communication Strategist, Civil Contingencies Agency (MSB),
Sweden – If Crisis or War Comes: Building
public resilience in Sweden
Samuel Stipulante, Head Management, 112
Liege, Belgium and Mikhael Cops, Head of Content, De Chinezen production company - Inside the
emergency call centre: The television programme
teaching about the work of 112 operators
Industry session
Focus on solutions available on the market.
Speakers to be confirmed
15.05 – 16.05 Implementing Next Generation 112 (1/2)
Technology has the potential to transform the
way we respond to emergencies. In this session, you will hear concrete examples and use cases of
Next Generation 112 implementations from the
consortia of EENA’s NG112 project.
Chair: Cristina Lumbreras (@CrLumbreras),
Technical Director, EENA
Austria, Denmark and Italy
Croatia
Turkey
Handling budget and financial issues
Public safety is priceless, but it comes at a cost.
In this session, we’ll explore how public safety organisations can best deal with financial
changes, tenders and administrative processes.
Chair: To be confirmed
Aapo Koski (@aapokoski), Researcher, University of Helsinki, Finland - Making tender
processes agile, efficient & effective
Gregor Janin, Public safety expert, title to be confirmed
Critical communications (1/2)
In partnership with The Critical Communications
Association. TCCA is the global representative association for critical communications worldwide. This
session will look at the global roadmap for broadband
critical communications and to the development, the implications and challenges for control room integration.
Chair: Mladen Vratonjic, Chairman, TCCA
Tero Pesonen, Vice Chair, TCCA – Broadband
roadmap and global status, followed by
Migration to broadband: role of control rooms
Jeppe Jepsen, Vice Chair, TCCA – Broadband
apps and their interaction with control rooms
17
DAY 2 - Thursday 2 April 2020
PROGRAMME – #EENA2020
16.05 – 16.35 Coffee Break - Exhibition area
Track 1 room Track 2 room Track 3 room
16.40 – 17.40 Implementing Next Generation 112 (2/2)
In this session, we will explore the challenges faced
and solutions found in the implementation of NG112. We will hear practical examples and discuss
regulatory needs and the future of NG112 in Europe
and beyond.
Chair: To be confirmed
Laurie Flaherty, Coordinator, National 911
Program, USA & Brian Fontes, CEO, NENA, USA
– Next Generation: Progress and Potential
Atos – NG911: A blueprint from the United States
of America, title and speaker to be confirmed
Speaker to be confirmed
Preventing violence against emergency
services
While emergency services dedicate their lives to
keeping other people safe, we must think about protecting the protectors. Sadly, whether in the
call centre or out on the field, violence towards
emergency services continues to be a prevalent issue. What steps are being taken to reduce
this?
Chair: To be confirmed
Christof Chwojka, Director, Emergency
Communication & Coordination Centre of Lower Austria, Austria – Mayday Procedures
Heiko Leesment, Communications Expert, Emergency Response Centre, Estonia – Methods
to fight verbal abuse in the control room
Kirk Arthur, Senior Director, Worldwide
Government Industry, Microsoft, title to be
confirmed
Critical communications (2/2)
In partnership with The Critical Communications
Association. In this session, the impact of broadband critical communications in the real
world will be illustrated through an update from
the UK’s Emergency Services Network, the first European LTE-based nationwide critical
communications solution. TCCA will also look
into the role and influence of Future Technologies regarding the development and
use of critical communications.
Chair: Mladen Vratonjic, Chairman, TCCA
Ian Ivory, Actica, TCCA Member – Future
Technologies & Critical Comms
Steve Whatson, Home Office, TCCA Board
Member – Emergency Services Network Programme State of Play
Panel session – What is the future and how should emergency centres prepare?
Chair: Jeppe Jepsen, Vice Chair, TCCA
19.00 – 22.00
EENA Social Event
(Online registrations will open on 02 March 2020)
Join us for a memorable evening in a landmark building of Riga along with colleagues from all over the world. This is a not to be missed opportunity
where you can also enjoy a walking buffet dinner and have a fun interactive quiz with your peers.
The event is limited to a maximum of 250 guests. A prior online registration is required at the cost of 50€. No participant will be accepted
without prior registration and payment.
DAY 2 - Thursday 2 April 2020 18
PROGRAMME – #EENA2020
Track 1 room Track 2 room Track 3 room
09.00 – 10.00 AML and beyond – what do we do with
accurate caller location?
In the past years, new solutions have been made available to provide accurate location information
to emergency services. But where do we go from
here? How do we translate this data into usable information?
Chair: To be confirmed
Benoit Vivier (@BenoitVivier), Public Affairs
Manager, EENA – Update on AML (including
roaming)
Google, speaker and title to be confirmed
Geordie Palmer (@geordie_palmer), Business
Development Director, What3Words – Addressing
the challenges of location in emergency response
Ben Quay, Programme Director, Ministry of
Business, Innovation and Employment, New Zealand, title to be confirmed
AI & public safety: challenges & concrete
applications
Artificial Intelligence and Machine Learning provide the potential to analyse vast amounts of data in a short
space of time and to provide additional lifesaving
information quickly in times of emergency. In this session, you will hear concrete examples of emergency
services making use of this technology and challenges
that it may imply.
Chair: Alfonso Zamarro (@ZamarroAlfonso),
CEO, Unblur
Iratxe Gomez (@iratxegs), Vice-Chair, Tech and
Ops Committee, EENA - EENA report on “Artificial
Intelligence & Machine Learning in Public Safety”
Apollo Gerolymbos (@Apollo_LFB), Head of
Data Analytics, London Fire Brigade, United
Kingdom – Use Cases
Vasco Correia, Chief Business Officer,
Bee2FireDetection - AI and Bionic Eyes helping to fight wildfires
Emergency calls handling across the
world
Each country has its own structure, challenges and innovations when it comes to handling
emergency services. In this session, we’ll
share knowledge and experiences from across the world.
Canary Islands, Spain, speaker and title to be confirmed
Salta, Argentina, to be confirmed
Speaker to be confirmed
Plenary / Track 1 room
10:05 – 10:25 Keynote - Missing people, missing information
Missing persons investigations often come to a standstill due to lack of information. How can technology change that? Robert Sell (@robertesell),
Open Source Intelligence (OSINT) and search and rescue expert, and founder of TraceLabs will explore the answer. We will hear how crowd sourced,
OSINT can be successfully integrated into the emergency services chain, providing lifesaving information to fill the gaps and bring loved ones back to their families.
10:30 – 11.00 Keynote – The impact of 5G on emergency communications, Speaker to be confirmed
11:00 – 11:30 Coffee Break - Exhibition area
DAY 3 - Friday 3 April 2020
19
PROGRAMME – #EENA2020
End of the EENA Conference & Exhibition 2020
Plenary / Track 1 room
11:30 – 12.15
Discussion - What are the best practices to handle emergency communications?
What are the advantages and weaknesses of each 112 model? How should we tackle false calls? What steps should be made to improve accessibility?
Panellists will debate the core issues affecting emergency services.
Panellists to be confirmed
12.20 - 12.45
Interactive session
In this session, the audience will get the chance to vote on the topics that were most relevant during the Conference and to help EENA plan for future
events. It is an interactive session, which is always popular with attendees. Participants will vote online from their smartphone or tablet.
12.45 - 12.55
Closing remarks
Demetrios Pyrros (@dpyrros), President, EENA
13.00-14.00
Lunch Break powered by Beta 80 & Huawei – Exhibition area
DAY 3 - Friday 3 April 2020 20
eenA ConferenCe & exhibition 2020
ContACtevents team
taviana Caminiti, email: [email protected] koc, email: [email protected]
tel: +32 2 534 97 89
for more information on how you can take part in the eenA Conference & exhibition, contact us!
ProGrAmme
