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April 2019
[email protected] PHONE: 810 257-3034 FAX: 810 768-7097
SUPERVISOR CONNECTION
Welcome
New Supervisors ! CHRYSTAL SIMPSON—Controller’s Office
We are thrilled to have Chrystal join us as the Deputy Controller! She formerly worked for Plante Moran
(audit firm) and has been supervising employees for 11 years. Welcome Chrystal!
CHRISTINE GREIG—Circuit Court
We couldn’t be happier to welcome Christine to the GC Team! She is joining us as the new Jury Board
Supervisor in Circuit Court. Formerly Christine worked for an engineering consulting firm. She comes to
us with over 12 years of supervisory experience. Be sure to say hi to Christine when you see her!
LEADERSHIP ACADEMY
Have you heard? HR Development is offering a Leadership
Academy to provide you with the tools you need to do your job.
At this time it is comprised of 5 trainings:
Each supervisor will receive one of these
state-of-the-art 3-ring Leadership
Academy binders to store all of folders
and handouts that you receive at each
training! Keeping all of your training
together in one binder not only makes it
handy when you need to refer back to
your notes, but it also lets everyone
know that you are serious about being a
great leader.
Workplace Harassment for Supervisors
Discipline
Writing Performance Appraisals
FMLA
Behavioral Interviewing
To receive your binder, email or call: Amy Alexander
[email protected] or 766-6578
NOЁL ROAN—Controller’s Office
Genesee County is excited to announce our new Purchasing Manager! Noel worked for Mott Community College as a
Purchasing Agent for 7 years, but most recently worked in Kansas City. Welcome back to Michigan Noël!
Employees have spoken: Trust between leadership and staff is a major issue.
Here are 10 ways to earn (or earn back) the trust of your employees. Taken from: Business Management Daily: The Managers Handbook
Surveys consistently show that lack of trust in management is one of the main reasons employees disengage from their work and seek jobs elsewhere. The problem: Many employees are
predisposed to mistrust managers, often because of bad experiences with bosses at other jobs. Earning employees’ trust is a key part of being a successful leader. In the long run, it’s difficult—if not
impossible—to be an exceptional manager without employee trust. Leaders can’t buy loyalty; they have to earn it. So here are 10 ways managers can work to earn trust from their employees:
1. Speak and act with consistency. Employees look for management inconsistencies. So do what you tell employees you will do. Inconsistent words and actions crea te an impression of
unpredictability
2. Don’t live in your office. You may feel you’re too busy to communicate, but the resulting aloofness can breed suspicion and distrust. Silence from a man ager typically leads to uncertainty.
And uncertainty creates a void. Unless a manger fills that void with clear communication, employee will assume the worst. Negativity and rumors will fill in the gaps. Advice: Walk around and
talk to employees on their “turf”. It will help you become more approachable. Don’t ask employees to meet in your office only to resolve problems.
3. Be honest. Don’t hold back information that the organization entitles employees to know. Don’t start to explain something to employees a nd hesitate or stop. If you can’t answer a
question, then explain why. Employees share stories, and perceived dishonesty can become part of institutional memory.
4. Share your vision. It’s not enough to just be optimistic. It’s better to give your team something to be optimistic about. Share with employees y our big-picture goals for them and the
department, and constantly reiterate what it will take for both to be successful.
5. Solicit their feedback. Employees tend to trust managers who value input from subordinates. Create an environment in which employees feel free to voi ce their opinions. Listen patiently to
employees, and implement suggestions that increase efficiency and productivity.
6. Involve employees in decision-making. When workers have input on both the big and small decisions, they’ll feel more a part of the team and, thus, more trusting of the organization.
7. Be fair. It’s human to like some people more than others. However, recognize your feelings and don’t let them influence how you manage, evaluate and communicate with employees.
8. Acknowledge their lives outside the office. Managers who get to know the person—not just the employee—have an easier time gaining the respect and trust of their staff. Know their hobbies,
names of their family members and favorite sports teams.
9. Admit obvious mistakes. Silently ignoring or covering up errors damages trust more than admitting them.
10. Criticize privately. Allow employees to make mistakes without being humiliated. Offer constructive criticism in one-on-one meetings, not in front of others. Otherwise, employees may feel
vulnerable to receiving criticism at any time in any setting.
Finally, trust your employees. It encourages them to trust you in return.
Oakland County
May
5.2.19 Employee Motivation and Engagement
5.7.19 Government Ethics for Supervisors
June
6.4.19 Personality Type for Leaders
6.5.19 Challenging Conversations
6.13.19 Emotional Intelligence & Leaders
6.25.19 So Now You’re the Supervisor
2019 is an exciting year for Supervisors in Genesee County. You will see classes such as Behavioral Interviewing, Dale Carnegie
courses, and Knowledge City—an online training system that all employees and leadership will have easy access to. There is also
Leadership Coffee Hour which helps Leaders to connect with others in management in an informal environment. Keep watching
your email and the Supervisor Connection for more information.
TRAINING OPPORTUNITIES Genesee County
May
5.2.19 FMLA Training
5.14.19 Workplace Harassment for Supervisors
June
6.5.19 Leadership Coffee Hour
6.11.19 Performance Appraisals
COMING SOON!
To register for these or any other courses, contact: Amy Alexander, Development Coordinator at 766-6578 or [email protected]
2019 is an exciting year for Supervisors in Genesee County. You will see classes such as Behavioral Interviewing, Dale Carnegie courses, and
Knowledge City—an online training system that all employees and leadership will have easy access to. There is also Leadership Coffee Hour which
helps Leaders to learn and connect with others in management in an informal environment. Keep watching your email and the Supervisor
Connection for more information.
KEEP GROWING!
