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April 2012
The 4 Ps:ProductPricePlace/distributionPromotion/communicationPeople or staffPhysical (presence/location/decoration)Process*
*
Success is in the combination of the different approaches based on a thorough analysis -> the communications plan*
Men/women (the human resources)Money (budgets)Minutes (time)*
S Situation Analyses (where are we now)O Objectives (where do we want to go)S Strategy (how do we get there)T Tactics (planning a trip at the time)A Action (or implementation putting plans to work)C Control (measure, monitoring, reviewing and modifying)*
S Company and communications and disseminationO Communications and disseminationS Communications and disseminationT Visualization and Concept DevelopmentA Visualization and Interactive DevelopmentC Communications and dissemination
*
Those who triumphCompute at their HeadquartersA great number of factorsPrior to a challenge.
Those who are defeated,Compute at their headquartersA small number of factorsPrior to a challenge.*Much computation brings triumphLittle computation brings defeat.How much more so with no computation at all
By observing only this I can se triumph or defeat.
Sun Tzu: Art of War (more than 2000 years ago)
Overall marketing performanceThe market placeCompetitionStrengths and weaknessesPEST analysisMarket structure segments and target markets
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Segment Criteria:MeasurableSubstantialAccessibleRelevantDecision-making unitsGlobal segmentsConsumer segmentsIndustrial segments
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S SpecificM MeasurableA ActionableR RealisticT Time specific
Two types of objectives: Marketing and communications objectives*
AIDA-AttentionInterestDesireAction*
How we get there how the objectives will be achieved Strategy summarizes tacticsCommunications strategy helps to harmonize and integrate all of the tactical communications tools*
*
The details of tactics*
Comparing the results with The initial situationThe objectives for the campaign*
How can you test your website?*
Kidnappers testExpert testUser testQuestionnaire(Web)StatisticsSales
*
*****Se side 33*****Se side 38*Se side 43-44*******