The Digital Group Application Re-engineering
Case Study
Client Profile:
Application Re-engineering
A leading national provider of intelligent software and service
solutions that empower legal professionals to more effectively
manage dynamic information, speed workflows and make critical
decisions. Its customers include over 90% of the Fortune 500
companies and top U.S. law firms. They have more than 1,500
employees in many locations nationwide.
A sophisticated customer information management system is used
inter-nally to support the fulfillment of services. This
distributed system is used by both its internal employees as well
as the fast network of suppliers.
SOLUTIONS | SERVICES | CONSULTINGINFORMATION TECHNOLOGY
ProblemThe custom internal system was last implemented over a
decade ago using client server technology that, while state of the
art at the time of implementation, had become outdated with the
wide adoption of the internet and needed to by updated. In
addition, many of the specific business rules embedded in the
system were not documented com-pletely anywhere outside of the
system and therefore needed to be reconstructed and updated to
reflect current and future business goals.
SolutionThe Digital Groups engineers designed and implemented a
web based application to replace the existing legacy system. This
project involved a full life-cycle development effort from
requirements through deployment. Some of the specific tasks
included:
Cleanup and migration of legacy data to Oracle 9i database.
Build the new application using .net framework in a three-tier
model. Utilize the existing clients framework to develop the
application which will help in easier maintenance and less
cost. Provide rich documentation and user manual for the usage
and maintenance of new system.
The team provided by The Digital Group included resource divided
across three separate locations Offshore ( Pune, India), Offsite (
Princeton NJ, US), Onsite-Client (New York City, US)
By utilizing resources at all three locations the client was
able to achieve the maximum value for each type of resource
employed. The Digital Group managed the coordination of the
resources at these remote sites thereby freeing the client from
needed to supervise this complicated process. The Digital Group
also provided Quality Assurance services for the web-application,
during QA phase. After 2 years of continuous efforts and hard work
the project went live.
ResultWith the implementation of the new system the client was
able to see immediate benefit from both the users of the system as
well as the IT operations team. Some of these benefits include:
Improved End User Efficiency Web based application more
intuitive then previous application System performance improved
SRich and complete user guides and training materials Vastly
simplified deployment to new partners
Improved IT Efficiency Implemented process centric approach to
the entire data management function Perform validation of source
data before loading Extensively documented all processes
About us
The Digital Group is a certified SEI-CMMi Level 5 for
Development (DEV) and CMMi Level 3 for Services (SVC) version 1.3
along with certifications in ISO 9001:2008, ISO 20000-1:2011, ISO
27001:2013 and SSAE 16, Type II.
Copyright T/DG 2015. All rights reserved
www.thedigitalgroup.com SOLUTIONS | SERVICES | OUTSOURCING
The Digital Group Inc.121 Village Boulevard Princeton Forrestal
Village, Princeton, NJ 08540 USA
Phone: +1.609.524.2441Fax: +1.609.228.4844Email:
[email protected]
Headquartered in Princeton, New Jersey, The Digital Group was
incorporated in 1999. TodayThe Digital Group (T/DG) is the leading
provider of a broad range of Information Technologyservices. With
offices in US, India, Australia, Fiji and Sri Lanka T/DG provide
support fromthe conceptualization phase, leading to development and
operations. The team have beenconsistently delivering industry
leading solutions to its valued customers for over a decade.
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