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7/30/2019 Apple Final Ppt
1/24
DESIGN THINKINGAND INNOVATIONAT
APPLE
Group Members
Sameer Mirani (12DM143)
Sanjukta Sen(12DM144)
Sai Pawan(12DM139)
Shreya Srivastava(12DM153)
Sonam Srivastava(12DM1 )
Umang goel(12DM179)
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DREAMOFEVERYCOMPANY
Revolutionise industries
Most valuable company
Innovation
Attention to detail
Customer value creation
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INTRODUCTION
March 2012-$600 share price
Market capitalisation $500 billion , annual sales
exceeding $100 billion
Worth three times the industrial giant GE and exceeded
value of Sony Corporation by a factor of 25
By 2012- had changed computer, music, mobile andretail industries
Success- desire to develop insanely great products
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UNIQUENESS OF APPLE
Ventured into new businesses-competition
No to conventional working style
Never afraid of experimenting out of it core markets
It built retail stores when competitors were moving to
direct sales and distribution models
Consistency of innovation
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Design thinking is notabout magicits about generating
practical & value-creating ideas and translating them into realmarket applications that drive growth
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DESIGN THINKING
In mid-1970 no concept of PC
Computers were seen as data processing devices
Steve Jobs goal- to design a computer that support and
foster the individual work
See- how it benefits and want that benefit for themselves
Potential customer to fall in love with the products
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USE
Cordell Ratzlaff noted :
We did the design first. We thought of what people want and need and howwould they interact with their computers.
Design target- worked with engineering to reach it.
A lot of creativity and ingenuity at the design side.
Apple products highly interactive .
Smallest of details are taken care of - design sensibility - Simplicity is theultimate sophistication
Apple products are known for what they dont contain.
When smallest detail is scrutinized, it is possible to discover what can be
lived withoutand what can be developed elsewhere design sense.
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BEYOND FASHION
Apples ability to tap into the zeitgeist a sense ofwhat is popular, fashionable, trendy at the moment.
There is more to coolness than fashion.
The appearance of Apples products is thus theresult of painstaking attention to detail
Apples vision of simplicity no compromisebetween simplicity of use and functionality.
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INNOVATION, PRODUCT DEVELOPMENT
STRATEGYAND EXECUTIONInnovation, product development and execution have been deeply intertwinedwith Apples history and Steve Jobs influence on it.
Apples first personal computer, the hugely successful Apple II, premiered in
1978 and Apple in 1980 had a hugely successful IPO.
In 1984, Apple brought out the Macintosh and through the years developed
several models of Mac which resulted in huge profitability for the firm.
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However Apple faced massive competition from IBM clones
and underwent a decline in its sales and profit.
In 1985, after an internal power struggle Jobs left Apple andwent on to co-found Pixar Studios and NeXT.
From 1985-1997 Apple was run by John Sculley, MichaelSpindler and Gilbert Amelio. However the firm rapidly lost itsmarket share to Microsoft and Intel during this period.
During 1995, a decision was made to start licensing the Mac OSand Macintosh ROMs to 3rd party manufacturers who startedproducing Macintosh clones.
This was done in order to achieve deeper market penetrationand extra revenue for the company. This decision lead to Apple
having a 20% market share till 1997.
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The companys creative technology development processes
became traditional during this period.
Furthermore, Apple had created too many similar models thatconfused potential buyers with essentially the same computerbeing sold under a number of different names.
Steve Jobs returned to Apple in 1997 following the company'spurchase of NeXT. He stopped the licensing programme,reduced the product lines and launched the website, Apple
Store, for direct sales.
The sophisticated marketing, design and development wasrevived and Apple brought out the successful iMac in 1998which announced the companys new emphasis on design and
aesthetics of its products.
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From 2001-2006 , Apple introduced a number of designs of different products
successfully such as iPod, iMac, MacBook and launched the iPhone in 2007.
In 2006, Apple started producing Intel-based Mactinosh computers. This
transition was made possible due to Apples chief operating officer, Tim Cook who
played a key role in the firms razor-sharp production and supply-chain success.
Another revolutionary innovation by Steve Jobs, the iPad tablet was launched in
2010.
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PLATFORM STRATEGYA platform strategy is basically a broad range of products
designed based on a common core technology or design.Apples computers, iPhone and iPad all use the OS X operatingsystem.
Apple benefited by the common platform due to a more efficientproduct development process and reduction in costs. Also its
derivative products make use of existing design elements in theplatform.
Similarly the customer gains the benefit of increased quality andreliability of a product and repeat customers have an ease of
use because of commonality of elements.
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ITERATIVE CUSTOMER INVOLVEMENT
Apple insisted on integrating customers experience into
its design and development process.
A really good question is What do people expect?
The more user testing a piece of software has, thesmoother it can become Bill Atkinson, Apple Graphics
Application, MacPaint
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BEAUTIFUL PRODUCTS
The original iPod was not discontinued, but soldalongside the new one and continued to flourish.
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The importance of design is a motivation tocontinued innovation, rather than a static approachthat assumes single conclusion.
A close attention to new materials andmanufacturing processes can offer newopportunities for product innovation.
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IAMCHIEF INNOVATOR
JOBS/APPLE
JOBS Design Sense
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BOLD BUSINESS EXPERIMENTATION
Decision to move
into retail (2001).
Dell Bricks to Clicks
Who would becoming to apple store
And for what reason ?
But apple generated
foot traffic.
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Against conventional wisdom
never responded to what is going on in the world
world celebrates open platforms, collaboration, third
party developers but Apple ? Constant learning and adaptation
making progress by eliminating things
Trasformation in iPod,iPhone and iMac
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CONSTANT LEARNING ANDADAPTATION
Constant Progress by eliminating things but later theproducts evolve and things missing are included again.
Commercial rationale was making products which Rest
of Us could use
Motive wasnt to eliminate functionality or removing
features but making it elegant and simple
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EXAMPLES
iPod One material and product in the beginningbut another product with wide array of colours inanother version.
iMac In 1998, came in multiple colors and in onedetermined shape but evolved over the years andbecame a machine in White with vastly varied
configurations
iPhone Now has a developer platform and
countless dedicated applications iTunes Store : Digital Rights agreement that
animated it has been discontinued.
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Embraced the platform of their enemy depicted inthe 1984 Super Bowl Ad
The Development of OS X based on NeXTArchitecture and which ultimately accommodatedPC and Windows compatibility.
Resulted in $150mn investment from Microsoft.
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APPLE THE FUTURE
Apple post Steve Jobs ??
Role of Tim Cook
Current position of Apple
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