23
Change Management in support of Project, Programme and Portfolio Management Neil White & Elisabeth Goodman APM Presents 16 th October 2014 - The Enabling Change SIG

APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Embed Size (px)

DESCRIPTION

This presentation was given by the Enabling Change SIG at APM Present... Project management in practice on the 16th October 2014.

Citation preview

Page 1: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Change Management in support of Project, Programme and Portfolio

Management

Neil White & Elisabeth Goodman

APM Presents 16th October 2014

-The Enabling Change SIG

Page 2: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Our theme for today and how we will explore it..

Why change? Understand change management and how it combines with project management to deliver your outcomes.

1.Why focus on enabling change? (5 mins*)2.What kinds of things does a structured approach entail? (5 mins*)3.How might this apply to some real scenarios? (30 mins*)4.How could you take your learnings forward? (5 mins*)

*Timings are approximate

Page 3: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Speaker Profile: Neil White 22 yrs RAF (Engineering)Change Management 20yrsBusiness Improvement (SEI CMMI) - Assessor & Assessment Team LeadTransformation Change ManagementBenefits & Business ChangeMSc Change Management

‘an ardent believer that the ability to change is more important than the required changes themselves’

APMEnabling Change SIG – Change Futures Pillar leadBenefits Management SIG Committee

Page 4: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Speaker Profile: Elisabeth Goodman25 yrs Pharma R&DNow training, coaching, project management, and authorChange management, knowledge management, lean and six sigma “portfolio”Creating exceptional managers and teams

Giving people the resources to be and to create navigators rather than victims of changeAPM

Enabling Change SIG – Capablities & Methods Pillar lead (previously East of England branch committee)

Page 5: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

The SIG’s mission is to ‘improve the change capability of organisations,

teams and individuals’

Enabling Change SIG

Page 6: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

1. Why focus on enabling change?

Page 7: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

the predictable alongside the totally unexpected!

Our ever changing world

Page 8: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Wheel3500BC

Money

9000BC

8500BCHouse

Paperc200

1712Steam Engine

1698Oil

1993GPS

1439Printing Press

1928Penicillin

c900Gunpowder

Life expectancy x2 1850-1950

1941Computer

1878Light Bulb

1877Sound Recording

1876Telephone

c200Compass WWW

1990

Airplane1903

Sanitation Systemsc1865

Radio1895

Refrigeration1755

A list of all-time top inventions

1885Car

Sliced Bread1928

1945

Nuclear Weaponry

1957Space Exploration

1962Computer Gaming

20123D Printing

2014....

Big Data

Commercial Drones2013

Google Glass2013

time

Page 9: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

8500BC 3500BC 2014

frequency

0AD

Change Density

1000 1500500

year

Page 10: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

a recurring pattern of continuous and transformational change ...

The Theory and Practice of Change Management, Hayes, 2007

‘Punctuated equilibrium’

Page 11: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Change Challenge - Individuals

Adams, Hayes & Hopson (1976)

Page 12: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Change Challenge - Organisations

Page 13: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Understanding the organisation

French, W and Bell, C (1984) Organizational Development: Behavioral Science Interventions for Organization Improvement,

Page 14: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

=CHANGE

Reasons for poor change performance

=CONFUSIONX

= GRADUALCHANGEX

= FALSESTARTSX

=ANXIETYX

=FRUSTRATIONX

Page 15: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

2. What kinds of things does a structured approach entail?

Page 16: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Apparent‘equilibrium’

Refreeze

Change

Kurt Lewin’s change

model:

Unfreeze

Lewin, K (1952) Field Theory in Social Science

Behavioural and procedural concepts and methodologies

Page 17: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Benefits Realisation and Stakeholders

Page 18: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Relationship between Management CapabilitiesBusiness

Contribution

People, business & organisation Change

Shared agenda & benefits aligned to strategy

BRMChange

Effective delivery of change enablers P2Change BRM

Strategic Oversight & controlPortfolioChange BRM P2

Sustainable change aligned to organisational strategy

Change PortfolioP2BRM

Page 19: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

3. How might this apply to some real scenarios?

Three case studies in your hand-out:

IT change: “Everyone uses eLearning now for new technology – so that will work”

Organisational change: “We must keep our plans for this new structure quiet until it’s definite otherwise people will get unnecessarily worried”

Process change: “Why aren’t people following the new process?” Do you recognise any of these?

Page 20: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Break out structure

1. Move to a table with the first case study that you would like to explore

2. How could you do a better job of enabling the change than the case study suggests? – Record your ideas on a flip chart sheet

3. If time allows you will be invited to move onto another table / case study

4. We will review your suggestions at the end of the break-out

Page 21: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Discussion

Feedback from the break-out

Please see your hand-out for other suggestions as to how the changes could be enabled

Page 22: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

Each other Events Micro-site

(resources, discussion)

Newsletter Contact us!

[email protected]

[email protected]

4. What resources are available to help you take this further?

Page 23: APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes

This presentation was delivered at an APM event

To find out more about upcoming events please visit

our website www.apm.org.uk/events