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9/13/2016 1 FUNDRAISING PART 1 – THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER Robert Lane, Ph.D. – CEO, Lane Services, LLC CEO, Lane Services, LLC (since 2003) Authorised iMIS Fundraising Professional Certified iMIS Professional PhD in Information Systems (dissertation on fundraising software) Use iMIS Fundraising with COMMON Education Foundation (board member & ‘iMIS Guy’) Fundraising since college Presented sessions at NiUG AP since 2013

AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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Page 1: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

9/13/2016

1

FUNDRAISING PART 1 – THE MECHANICS

ROBERT LANE, PH.D., LANE SERVICES, LLC

PRESENTER

• Robert Lane, Ph.D. – CEO, Lane Services, LLC

– CEO, Lane Services, LLC (since 2003)

– Authorised iMIS Fundraising Professional

– Certified iMIS Professional

– PhD in Information Systems (dissertation on fundraising software)

– Use iMIS Fundraising with COMMON Education Foundation (board member & ‘iMIS Guy’)

– Fundraising since college

– Presented sessions at NiUG AP since 2013

Page 2: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

9/13/2016

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AGENDA

• The basics – terminology

• Pledges v. Requests

• Set-up options (funds, campaigns, appeals, oh my!)

• Fundraising Profile (desktop)

• Fundraising dashboard (staff site)

• Donor Profiles on Staff Site

• Moves Management/Planned Giving/Major Gift Management

WHAT CAN YOU DO WITH FUNDRAISING

FUNDRAISING?

• Internet giving & processing

• Membership dues billing with voluntary gifts included

• Special events may be designated as fundraising events

(using the events module)

• Premium processing (t-shirts, mugs, etc.)

• Close integration with the relationships module

• Installment pledge billing

• Works with IQA, Opportunity Management, Acquisition

Management & Marketing Suite (Campaign,

Segmentation & RFM Analysis)

• Standard reporting

• Use iParts to show campaign progress charts/graphs

Page 3: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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FUNDRAISING TERMINOLOGY

• Appeal – a short-term activity with a specific objective & a specific instance of a request (e.g. mass mailing, telemarketing event, fun run) – Appeals are not required in iMIS

• Campaign – an orchestrated fundraising effort that lasts a certain period of time and may contain a series of appeals (e.g. erect a new building, capital campaign) –Campaigns are not required in iMIS

FUNDRAISING TERMINOLOGY

• Fund – a legal entity within an organization with a separate set of books (e.g. endowment fund, building fund) – A fund designation is required in iMIS

• Distribution – Preset combination of a fund, campaign, and appeal (not necessary to have all three) that determines how the gift or pledge is recorded (i.e. the account #) – A distribution is required in iMIS

Page 4: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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FUNDRAISING TERMINOLOGY

• Donor club – A method to recognize the various levels of giving (e.g. Century Club - $100-$499; Benefactor - $500-$999; Patron - $1,000-$4,999)

• In-Kind Contribution – A non-cash contribution with monetary value (e.g. professional services, equipment, supplies). An in-kind contribution is usually used within 12 months

FUNDRAISING TERMINOLOGY

• Pledge – A donor agrees to make a payment sometime in the future. It may be a one-time contribution or one made in installments. If an initial payment is made at the time of the pledge, the initial payment is treated as a gift or down payment on the pledge. This creates A/R.

• Request – A method of recording an appeal that you are reasonably confident will result in a gift or pledge. A request is recorded at the time it happens. This does not create A/R.

Page 5: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

9/13/2016

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SET –UP OPTIONS

• Fund

• Campaign

• Appeal

• Distribution/Premium

• Donor Club

FUND (ENTITY)

Page 6: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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CAMPAIGN

APPEAL

Page 7: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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DISTRIBUTION/PREMIUM

DONOR CLUB

Page 8: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

9/13/2016

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FUNDRAISING REPORTS

STANDARD REPORTS (DESKTOP/AAC)

• Appeal Activity

• Appeal Performance

• Campaign Activity

• Campaign Performance

• Distribution by Campaign

• Distribution Activity

• Distribution Performance

• Pledge Forecast

• Response Analysis

• Solicitor Performance

• Donor Renewal

• Donor Analysis

• Donor Trend

• First, Greatest, Last

• Geographical Analysis

• Gift Range

• LYBUNT

• SYBUNT

• Top ‘N’ Donor

• Yearly Giving Comparison

Page 9: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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IQA – PRE-DEFINED BUSINESS OBJECTS

• CsDonations

• CsDonationsDetail

• CsDonorDetail

• CsAppeal

• CsCampaign

• CsPledges

• CsSalutations

• CsSolicitorData

• CsName_FR

• CsTrans

• CsInvoice

• Donation

• Gift

• GiftHistory

• GiftHistorySummary

• GiftsReceived

ENTER/EDIT GIFTS - OVERVIEW

Page 10: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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ENTER/EDIT GIFTS – DONOR INFORMATION

ENTER/EDIT GIFTS – SPLIT GIFTS AMONG

FUNDS

Page 11: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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ENTER/EDIT GIFTS – NOTES

(PERTAINING TO THIS GIFT)

ENTER/EDIT GIFTS – INSTALLMENT

PLEDGES

Page 12: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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SOFT CREDIT

ATTACH PREMIUM TO APPEAL (CLICK

PREMIUM BOX)

Page 13: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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SELECT PREMIUM DURING GIFT ENTRY

STAFF SITE – FIND FUNDS (DISTRIBUTIONS)

Page 14: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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STAFF SITE – ENTER GIFT ‘ON BEHALF OF’

STAFF SITE – ENTER GIFT ‘ON BEHALF OF’

Page 15: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

9/13/2016

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STAFF SITE – PROCESS GIFT

FUNDRAISING PROFILE (CRYSTAL)

Page 16: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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STAFF SITE DONOR DATA

STAFF SITE GIVING HISTORY

Page 17: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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STAFF SITE FUNDRAISING DASHBOARD

STAFF SITE DASHBOARD QUERIES

Page 18: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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STAFF SITE DASHBOARD QUERIES

STAFF SITE DASHBOARD QUERIES

Page 19: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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MAJOR / PLANNED GIVING

(MOVES MANAGEMENT)

DESIGNATE AS MOVES MANAGER

Page 20: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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ASSIGN DONORS/PROSPECTS TO MANAGER

SET CULTIVATION PLAN & UPDATE

ACTIVITIES

Page 21: AP Fundraising Part 1 - NiUG Presentations/Fundraising Part 1... · FUNDRAISING PART 1 –THE MECHANICS ROBERT LANE, PH.D., LANE SERVICES, LLC PRESENTER • Robert Lane, Ph.D. –CEO,

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QUESTIONS??

WITH THANKS TO OUR SPONSORSNIUG DISCOVERY CONFERENCE