“For Staff, By Staff” · 12 topic areas. 2 new topic areas. 37 questions . 43% response rate-8% decrease from 2017 survey. 2 of 13 campuses/locations improved response rate. Overall

“For Staff, By Staff”


AgendaWelcome Kevin Baldwin

Immediate Past PresidentUCLA Staff Assembly

Introductory Remarks Michael BeckVice ChancellorUCLA Administration

Overview of UC EmployeeEngagement Survey Results

Kevin Baldwin

Concluding Remarks Lucy TsengPresidentUCLA Staff Assembly

Open Discussion All


2019-20 Staff Assembly Executive Board Representatives & Executive Sponsor

Lubbe LevinAssociate Vice Chancellor

Campus Human Resources

Kevin BaldwinImmediate Past President

Staff Assembly

Lucy TsengPresident

Staff Assembly

Juan JaimeHealth Member At Large

Staff Assembly


Introductory Remarks

Michael BeckVice Chancellor

UCLA Administration


20122015

20172019

Timeline of Events

Inaugural survey

References:UC Systemwide Human Resources: https://www.ucop.edu/human-resources/staff/employee-relations-staff/engagement-survey.htmlCouncil of UC Staff Assemblies: https://cucsa.ucla.edu/stay-informed/engagement-materials/UCLA Staff Assembly: https://staffassembly.ucla.edu/uc-employee-engagement-survey/

Engagement Program Launched4 Task Forces1. Career Development2. Organizational Change3. Performance Management4. Working Relationships

N=1,583

N=1,728

N=1,405


University of California Executive SummaryObjectives• Determine what drives sustainable engagement at University of California• Measure progress against 2017 Staff Engagement Survey• Build on strengths and identify new opportunities for improvement

-Non-represented UC career staff with at least 1 year of service

-All UC locations except Hastings, ASUCLA, and the medical centers

12 topic areas2 new topic areas

37 questions

43% response rate-8% decrease from 2017 survey

2 of 13 campuses/locations improved response rate

Overall trends from 2017 are mixed but more positive than negativeGender and ethnicity cuts show

important variations across all topics


Categories vs. BenchmarksLOS ANGELES (N = 1,405, 35%)


2018-2019 Career Development Task ForcePresented by:Erika Fujitani Housing & Hospitality Services | Ops (Co-Lead)Laona LeBeouf Housing & Hospitality Services | T&D (Co-Lead)Anna Rodrigues Office of the AVC | OD (Co-Lead)Anders Askenas Information Technology Services | HRPeter Dominguez Housing & Hospitality Services | MailMark Leong Higher Education Research InstituteParis McDonald Graduate Division | Dean’s OfficeMiranda Tse Health | Information Services & Solutions | HRDavid Zvonec Health | Information Services & Solutions | Finance


Career DevelopmentLOS ANGELES (N = 1,405, 35%)


Career Development Task Force:Recommendations

Man

ager

Eng

agem

ent

• CentralizeCommunication and info sharing for managers across campus.

• Inventory of all UCOP / UCLA Programs on CHR website.

• Integrate Career Conversation Plan with Performance Reviews.

Car

eer

Mob

ility

Too

lkits

• Manager Toolkit for UCLA leadership.

• Employee Toolkit for UCLA employees who wish to grow at UCLA.

Car

eer

Fair

• UCLA Departments to showcase current and future job openings.

• CHR and Campus networking groups to promote participation.


2018-2019 Organizational Change Task ForcePresented by:Jesse Alberti Housing & Hospitality Services (Co-Lead) Lisa Kemp Jones Information Technology Services (Co-Lead) Cicili Brown Research Policy & Compliance Jennifer Catanes-Avanceña Luskin Conference Center Constance Daino School of Dentistry Doan Hoang Ashe Student Health & Wellness Center S. Kumar Information Technology Services Kristen Mukae External Affairs Cyndia Soloway UCLA Health IT Rey Soto Fielding School of Public Health


Organizational Change & InnovationLOS ANGELES (N = 1,405, 35%)


Organizational Change Task Force:Recommendations

Prom

ote

Sta

ndar

diza

tion

of C

omm

unic

atio

n

• Potential easy win: broaden “Deans and Directors” communications to include all staff

• Identify organization(s) to be accountable for ongoing development of effective organizational change communications practices

• “Opt-out” strategy (for emailing lists)

Cre

ate

Org

aniz

atio

nal

Cha

nge

Tool

kit

• Concrete steps and processes to develop effective communications

• Online course for manager & supervisors to focus on best practices for organizational change communication

• Identify a portal to house and sustain this information D

evel

op a

Sta

ndin

g O

rgan

izat

iona

l Cha

nge

Com

mitt

ee

• Collaborative sponsorship: Staff Assembly, AMG, BTO, CHR

• Address on-going support of recommended practices

• Review and prioritize recommendations and resulting actions

• Collaborate with different departments to encourage adoption of practices


2018-2019 Performance Management Task ForcePresented by:Mike Flaxman Extension (Co-Lead)Theresa Miller Office of Information Technology (Co-Lead)Leah Brown Luskin Conference CenterYadira Cano Registrar’s OfficeMaria DiTullio Anderson Executive Education ProgramBarbra Ramos Asian American Studies Center


Performance ManagementLOS ANGELES (N = 1,405, 35%)


Performance Management Task Force:Recommendations

Qua

rter

ly C

heck

-ins

• Supervisors meet in-person with employees three times per year, increasing to four times.

• Engage in a value-added continual dialogue that focuses on goal- setting and tracking and developmental feedback.

• Use an approach aimed at identifying and enhancing the skills and capabilities of employees M

anda

tory

Sup

ervi

sor

Trai

ning

• Any new employee who supervises at least two full-time employees must complete mandatory supervisory training

• Core training concepts:• Hiring and developing

employees• Coaching, mentoring and

providing constructive feedback• Goal setting and tracking

performance• Managing conflict• Inclusion and diversity training

for supervisors


2018-2019 Working Relationships Task ForcePresented by:Eugene Acosta Information Technology ServicesKristina Etchison School of DentistryPatti Heyl Radiological SciencesMaria Lubrano Emeriti/Retirees Relations CenterRejeana Mathis Campus Human Resources (Co-Lead)Darlene Mininni Campus Human Resources (Co-Lead)Ted Robles Psychology, Associate ProfessorDjoko Setiyawan Pathology & Laboratory MedicineLucy Tseng External Affairs/Development


Working RelationshipsLOS ANGELES (N = 1,405, 35%)


Working Relationships Task Force:Recommendations

Sha

re C

olla

bora

tion

Opp

ortu

nitie

s an

d Sto

ries

• UCLA will communicate more broadly and more often about the many opportunities that exist for collaboration and relationship-building on campus.

• This includes stories of the ways managers and staff collaborate in their daily work.

Reco

gniz

e an

d Re

war

d Str

ong

Wor

king

Re

latio

nshi

ps

• Leadership will acknowledge and incentivize collaboration and teamwork by publicly recognizing both managers and staff who exhibit this value with a UCLA Collaboration Award

Publ

icly

end

orse

the

va

lue

of c

olla

bora

tion

• Leadership will endorse a culture of collaboration by advocating its importance wherever possible and including it as a sixth (or on par with) UCLA True Bruin value.

• True Bruin Value -Collaboration: I will constructively work with members of the UCLA community to advance our common mission


Key Drivers - Sustainable EngagementLOS ANGELES (N = 1,405, 35%)


Focus Areas at UCLA

Career Development Organizational Change

Working Relationships

Performance Management

Diversity & Inclusion


Diversity & InclusionLOS ANGELES (N = 1,405, 35%)

https://www.liveslides.com/download

https://www.polleverywhere.com/free_text_polls/nCfV2EL0vL0CItG2aMof3


Next Steps


Learn more!


We invite interested staff members to participate and give back to the university community by joining one of five task forces:• Career Development• Diversity & Inclusion• Organizational Change• Performance Management• Working Relationships

Please visit the link below to apply to be a Task Force member. The deadline for applications is by 5PM on Friday, May 23, 2020:

Application to Join a Priority Area Task Force

Get involved!

https://sa.ucla.edu/Forms/public/doHQgpHRLVC-oaBOJr3tI4yuyheQt7Sj2uJJlARV0tzCJRcm8erYYuoMwuyaJP1w


Staff Scholarships & Awards (until May 11)Applications and nominations currently open; Virtual Ceremony on June 16 @ 12 noon

Virtual 5K (now until May 29)No registration required; donation of any size highly suggested; please be safe

What is Staff Assembly? (on May 12)Learn about how to get involved and take on a leadership role

Virtual Socials hosted by UCLA Staff (times vary)Follow us via social media (@UCLASA) to learn about casual socials open to all staff (gardening, video games, puppy meetups, etc.)

Stay Connected!

www.staffassembly.ucla.edu



Open Discussion

Documents

“For Staff, By Staff” · 12 topic areas. 2 new topic areas. 37 questions . 43% response rate-8% decrease from 2017 survey. 2 of 13 campuses/locations improved response rate. Overall