1994

PROCEEDINGS

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LEADERSHIPSin a world of chance;

PROJECT MANAGEMEW11111111

PAPER SUBJECT INDEX

ID TITLE AUTHOR

DEVELOPMENTAND CONSTRUCTION STREAM

A UTILITIES ANDENERGY TRACK

A.1 The Demise of the Superconducting Super Collider

Strong Politics or Weak Management?

A.2 Leading Projects In a Functional Environment -

the "Functional" Project Manager

A.3 Why Is Multiple-Project Management Hard and How

Can We Make It Easier?

A.4 Management of Multiple Small Projects live

Software Demonstration

A.5 Utility Labor Sourcing Alternatives: Permanent

Employees Versus Contractors

A.6 Integrated Program Management System at Trans

Mountain Pipe Line Company Ltd.

A.7 Privatization In Patagonia - the Selling of

Argentina's Largest Hydroelectric Plant

A.8 Using Scrap Tires In A Tires-to-Energy Facility

A.9 Interactive Case Study: Tires to Energy Plant

A. 10 The Application of Project Management Principlesto Demand Side Management at B.C. Hydro

A.11 Integrated Resource Planning

AA.1 Management of Change Through Projects

AA.2 A Swiss Nuclear Backfit Project, Objectivesand Realisation

AA.3 Constroctibihty Review Implementation and

Results

E. Payson Willard

W. Stephen Sawle

William J. Olford

James P. Castle

Brian Boone

John OJH. Nunn

Martin G. Travers

Colin C. Barrington

H. Fred Smith

David Manugian

Robert L. Reid

Andrew T. Baker

David ManugianBrian A. HiggsSteve Davis

K.T.C. Dang

R.A. Crockett

N.V. Chalmers

Michael Margolick

Ahmet N. TaspinarWilliam Trnka

Heinz Baschek

John A. Kuprenas

xiii

B TRANSPORTATION TRACK

B.l Panel Exercising Leadership in Transportation DevelopmentPanel Discussion

B.2 Economics of Build-Operate-Transfer Projects

B.3 Panel Vancouver Port Corporation: Planning for the

Future

B.4 Panel Facilities Expansion at the Vancouver International

Airport

B.5 Leadership In Design Management

B.6 Northridge Earthquake Response

B.7 Panel Leading the Introduction of New Technology in the

Transit Industry

BA,1 Quesnel Air Terminal: Design Build Works In the

Public Sector

Rodney J. Dawson 76

(Panel Chair)

Dorothy DuggerGordon A. Smith

Louise Stoll

Alan D. Russell 77

Mobamed Y. Wahdan

Capt. Norman Stark 85

Peter Johnson

Peter Senior

Mike Matthews PC) 86

(Panel Chair)Bob Cowan

Henry WakabayashiRick Wilcox

Anne Murray

Subodh A. Kumar 95

Jerry Baxter 102

Dale Lapointe ,

103

John SegerdellMike Corcoran

Peter Galbraith

Mike O'Connor

Tom W. Nash 105

Ian Barrie

C URBAN DEVELOPMENT TRACK

Panels New Partnerships in Project ManagementThe New Urban Community

C.l Independent Project Management and Local

Government: Making It Work

Johnny Carline,

(Panel Chair)David Walker

Wayne Bennett

110

C.2 Partnering and Partnerships: New Opportunitiesfor Project Management

Ray Spaxman

(Panel Chair)Peter Smith

Dick GearyHarold Hebson

111

xiv

C.3 Managing Transborder Urbanization: Alan Artibise 112

The Seattle-Vancouver Urban Corridor (Panel Chair)Bob Bose

Jim Street

Ken Cameron

Mary McCumber

C.4 Urban Development Roundtable: Previous Panels H2

and Chairs

CA.1 Chaos to Stabilization H.E. Michel 113

C.H. Samson

D RESOURCESAND CONSTRUCTION TRACK

D.l Hazard and Operability Studies in the Resource R.E. Knowlton 118

Industries

D.2 Maintenance Shutdown Control Systems Bruce Baydala 125

D.3 The Role of Leadership in a Successful Resource- EJH. Jackson 129

Based Project Bryan McConachy

D.4 New Approaches to Managing Conflict in Bonita J. Thompson 137

Construction Contracts

D.5 [Informal Session] —

D.6 Contracts Don't Work: So What Is the Alternative? Francis T. Hartman 144

D.7 Modern Contracting Practices for Infrastructure Robert J. Smith 150

E DEVELOPMENTAND CONSTRUCTIONDAY TRACK

Panels E.1 The Changing Role ofLeaders in Doing the Right Dr. Richard Tucker 157

Things Right Keynote Speaker

E.2 Pre-Project Planning for Capital Facilities Dennis G. King 158

Dr. G. Edward Gibson, Jr.

E.3 Critical Success Factors in Major Projects Mike Amett 158

Urs Daellenbach

E.4 Selecting the Right Projects to Implement Anil Khosla 159

E.5 Selecting the Right Team in the Changing World Steve Beatty 159

of Public Sector Projects Will Lipson

E.6 Quality is Safety, Safety Is Quality Jim Lapping 159

xv

E.7 Re-Engineering: A Transformation Strategy for Bill Hayden 160

Leaders

E.8 Close-Out Session Dr. Richard Tucker 160

E.2 Pre-Project Planning for Capital Facilities Dennis G. King 161

Dr. G. Edward Gibson, Jr.

Michele Hamilton

E.3 Critical Success Factors for Major Projects Mike Arnett 168

Urs Daellenbach

F OIL AND GAS TRACK

F.l TQM Works! Results In a Major Petrochemical Project R.E. Harris 169

J.C. Herrero

F.2 Where Is Project Management Going? (Or Eggs, Bacon Francis T. Hartman 173

and Strange Predictions)

F.3 Partnering Leads To Better Quality Said Arrata 178

F.4 Managing Kuwait Oil Fields Reconstruction Projects Mehdi Adib 184

F.5 [Informal Session] —

F.6 Obtaining A Competitive Edge C. Dale Richards 191

F.7 Sustainable Development of Oil and Gas Projects In David L. Pells 195

Eastern Russia (Yakutia) Mark Scheinberg

F.8 International Project Management: A Model for the D.A. Greenberg 202

21st Century CM. Spink

F.9 Project Management In the Development of Oil and Gas Gordon H. Sterling 208

In the Deepwater Gulf of Mexico

Panel F.10 ISO 9000 and Project Management A.G. Howton 212

The Quality Assurance Consultants' (Panel Chair)

Viewpoint Panel

• ISO 9000 and Project Management Don Campbell 215

• ISO 9000: What Does It Mean to Project P.E. Hedderly 217

Management In A Contract Organization

• Sulzer Bingham Pumps Inc. ISO 9001 A.M. Jenner 220

• ISO 9000 Project Management and the Registration Stephen F. Yates 221

Process with QMI

F.ll [Informal Session] —

xvi

F.12 Managing Projects In a Dynamic Middle East

Environment

F.l3 A Contemporary Proposal for Remote Site Logistics

Scheduling

HI-TECHAND MANUFACTURING STREAM

G INFORMATION SYSTEMS TRACK

G.l How Do You Eat An Elephant?

G.2 Road to Project Hell is Paved with Exact

Estimates

G.3 Managing Business Process Re-Engineering

G.4 World-Class Software Practices

G.5 A New Scheduling Paradigm: Finite Capacity

Planning for Managing the Multi-Project, Resource

Matrix Organization

G.6 Using Information Technology and Project Management

to Reengineer the Corporation

G.7 Revolution, Risk, Runaways: Three Rs of IS

Projects

G.8 Vendor Partnering on Informaton Technology Projects

G.9 PM Implementation Through Organizational Change

G.10 Large IS Project Management and Reengineering

GA.1 Business Change Management Applied Within IS

H TELECOMMUNICATIONS TRACK

H.1 Project Success Tied To Client-Consultant

Relationship

H.2 Leading A Project Management Organization Through

Cultural Change

H.3 Project Managing Process Management Projects

Hashem M, Al-Tabtabal

Frederic J. Johnson 225

Jingsheng Shi

Simaan M. AbouRizk

Wayne L. Anderson 235

Keynote Speaker

Gopal K. Kapur 236

Roger T. Burlton 242

Lois Zells 249

Thomas S. Young 254

Jeffery W. Koroknay 260

John E. Martin 266

Len Gricius 273

Ian Koenig

Fitz E. Fisher 277

Mary Beth L'Abbe"

Erwin V. Martinez 284

John D. Hacker 290

Jack Blair 294

Daryl Posehn

Rose P. Douglas 302

Carlis L. Holley 310

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H.4

H.5

H.6

H.7

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

111

1.12

Leading the Way to Flawless Execution

[Informal Session]

Electronic Communication In the Building Industry

Performance Appraisal and the Corporate Project

Manager: Linking Results with Manager Expectations

PHARMACEUTICAL TRACK

Intrapreneurship and Empowered Teams In An

Intelligent Organization

Re-Engineering the Drug Development Process:

One Company's Radical Approach

Characteristics of the Successful Project ManagerIn the Pharmaceutical Industry

Getting the Most from A Contract Research

Organization

Leadership In Creating Effective Planning

Initial Steps to Reengineering Research and

Development Process Improvement within Glaxo

Medical Operations

The Use of External Clinical Benchmarking Data to

Improve Cost and Time to Market

Portfolio Management In Pharmaceutical/

Biotechnology R&D

Portfolio Management [Interactive Session]• Prioritization of Projects• Risk Management of the Project Portfolio

• The Function of Portfolio Management

[Informal Session]

Real World Challenges To A Multinational Project Team

Building A Manufacturing Facility In India

Leveraging Clinical Drug Development Resources

Using "Niche" Service Providers

Paul J. Rutkowski 314

Beverley A. Cox 319

Frank P. Saladis 326

Ron Pellman 332

Keynote Speaker

W. Michael Adkins 333

James C. Kane 340

Dr. William A. Sollecito 345

Maria Mele

Melissa Bilski 349

Jonathan B. Edwards

Joanne M. Bell 355

Stuart Hobbs

J. Fred Pritchard

Mark Hovde 360

Douglas L. Graham 368

Douglas L. Graham 375

Steve Johnson

David Silver

Edward A. O'Connor 377

Christopher T. Speh 381

xviii

/ MANUFACTURING TRACK

J.l New Wine In Old Jugs: Confessions of A Renaissance

Project Manager

J.2 Operations Focus In High-Tech Firms

J.3 Accelerating Product Development Using Project

Management

J.4 Changing Dimensions of Leadership

J.5 Managing Manufacturing by Project[Interactive Session]

J.6 Leadership via Measurement - How to Lead Project

Management by Measuring Its Use: A Tutorial

J.7 The Loss Function: A New Tool for Project

Management Professionals

JA.1 Power of PM in Quality Vehicle Development at Ford

K FINANCIAL SERVICES TRACK

K.l Insurance Industry Acquisitions

K.2 The Top Management Project Steering Committee

K.3 The Power of Alignment: Using Vision and Values

to Create High Performance Teams

K.4 Creating Better Financial Products ThroughInformation Services' Project Management

K.5 Managing Multiple Projects In a Matrixed Organization

L AEROSPACE AND DEFENSE TRACK

L.l Post-Cold War Defense Industry Options

L.2 Acquisition Strategies for Defense Environmental

Restoration Projects

Philip C. Nunn 386

Dr. James W. Pearce 389

Dr. George W. MechlingDr. John R. Adams

Dr. Stephen D. Owens

William A. Moylan 396

Dr. David I. Cleland 402

William A. Moylan 411

William Douglas Reith 412

Gershon Blumstein 419

Murray J. Sittsamer

Ramakrishnan Krishnan 424

Julie M. Wilson 429

Joan Knutson 435

Peter Howard 441

Dennis Jaffe

Cynthia Scott

Glenn Tobe

Rodger Clawson 447

Jim Bennett

Joan Knutson 454

Lt Col Michael E. Heberling 459

Lt Col David J. Murphy

Lt Col David J. Murphy 463

Lt Col Michael E. Heberling

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L.3 Reengineering Depot Maintenance: Department of Mary B. White 470

Defense "Remanufacturing" Through Project Management LCDR Kevin MacG. Adams

L.4 Integrated Product Development Teams (TPDT): Quentin W. Fleming 474

Implications for Project Management Joel M. Koppelman

L.5 How to Lead the Project Team Richard G. Phelps 481

Paul G. Rohrer

L.6 Utilizing New Leadership Techniques Thomas D. Semotuk 487

M TOOLSAND SIMULATIONS TRACK

M.l POIMS: The Art of Automated Management for the 21st Rod Welch 493

Century

M.2 Automated Multi-Project Planning and Control Systems John Rakos 501

M.3 A New Approach to Resource Scheduling John Winchester 509

M.4 Developing Project Leadership Skills Using Behavioral Dr. Owen C. Gadeken 514

Simulations

M.5 Groupware in Project Management Ken Mosteller 518

Kelly Kalmes

M.6 PM Software Development Using PM Techniques Leslie M. Butterfield 522

Robert A. Edwards

M.7 Project Management Software Selection: Robert M. Irwin 527

The Tip of the Iceberg

M.8 Project Management as if People Mattered: The Dr. Robert J. Graham 530

Use of Behavioral Simulations for Developing

Project Managers

M.9.1 A Fuzzy Heuristic Method for Resource-Constrained Pasit Lorterapong 533

Project Scheduling

M.9.2 Creating an Effective Project Management Matrix Myron Goeser 540

Organization

M.10 Evolving Communication Techniques: Electronic Robert L. Reid 546

Meeting Systems

MA.l Utilizing Optical Disc Systems in the Construction Youngsoo Jung 547

Industry Dr. G. Edward Gibson, Jr.

MA.2 LScheduler: For Scheduling of Repetitive Projects Khaled El-Rayes 553

Osama Moselhi

xx

MA.3 New Approach to Measuring Float

MA.4 Western PM Software: How It Looks From Russia

Michel Dion 557

Jean Couillard

Vladimir Liberzon 564

LEADERSHIP AND PROJECT EARTH STREAM

N LEADERSHIP TRACK

N.l Learning to Lead: Using an Outdoor ExperientialProgram to Train Project Managers

N.2 Situational Project Leadership

N.3 Beam Me Up Scotty! (Secrets for Leading A Team

Without Walls)

N.4 Turnaround Project Leadership or Bust

N.5 Modelling Your Partnership For Success

N.6 Leadership in an Era of Empowerment and Self-

Directed Teams

N.7 Criteria for Effective Leadership of Self-

Directed Project Teams

N.8 Putting Quality Principles into Practice:

Leadership of Process Implementation and

Management (Keeping Quality Alive and Off

the Shelf)

Panel N.9 Inspired Project Team Work

• Teamwork Under Extreme Circumstances

• Women In Construction

• Diverse Leadership Worldwide

N.10 Shared Leadership Across the life of A Project:

Empowerment, Alignment, Integration, Realignment,and Transfer

N. 11 Project Management In Crisis

N.12 Project Manager to Project Leader? and the

Rocky Road Between

Dr. Bud Baker 571

Dr. Robert Loo 574

Dr. Jaclyn Kostner 578

Mark Owen Mathieson 580

Denis Godcharles 586

Jean Couillard

B.P. Pohani 592

E.C. Brod

Hans J. Thamhain 597

James P. Furaus 605

Cynthia Figueroa-MclnteerDonnie D. Glidewell

Pamela S. McKeever

Janet L. Williams

Brad Wisler

John T. Zavadil

Mary Devon O'Brien 612

(Panel Chair)Sharon Wood

Regula Brunies

Dr. Jaclyn Kostner

Ruth Sizemore House 615

Mark Mullaly 620

Vijay K. Verma 627

R. Max Wideman

xxi

A Vision of Project Managment In 2020

[Interaction Session]

Project Management in the Performing Arts

Dispute Management Programs: Partnering, Claims

Management and Dispute Resolution

The Project Adiiiinistrator: A New LeadershipParadigm

LEADERSHIP AND PROJECT EARTH PLENARY

Leadership for the Environment and the Project Economy

• Framing the High-Stakes Challenge

• DOE Response: Environmental Clean-Up Projects

• Sustainable Trade and NAFTA Opportunities and

Challenges

• Delegate-Panel Interaction

• Closing

PROFESSIONAL DEVELOPMENT TRACK

Facilitating Leadership Development

Breakthrough Leadership Training

TQM and Training: A Key Component to Building A

Hi-Tech Winning Team

Implementing the Vision: Management's Role In

Successful Project Team Management

Integrated Project Management Learning

Beyond PMBOK for Renewal Projects

J.R. Turner 634

J.J. McLaughlinR.D. Thomas

Dr. C. Hastings

Dr. Itzhak Wirth 636

Steven S. Pinnell 643

Jeffrey S. Busch

Edward P. Mahler 653

David Runnals 661

Randall Scott 661

Pete Devlin

Hon. Bill McKnight 662

Kevin Evans 663

(Moderator)

David Marshall 663

Dr. Robert Loo 664

Art Malone 669

Lois Zells 674

Dr. Deborah S. Kezsbom 684

Stephen McManus 688

Susan Baechler

Leon Grant

Eskil Ekstedt 694

Hans Wirdenius

xxu

0.7 Intensity of Learning In Project Environment Shlomo Globerson 701

Shmuel Ellis

0.8 Leading the Change To Project Management Dr. Robert J. Graham 705

Randy Englund

0.9 [Informal Session)

O.10 Effective Cross-Training Stanley O. Kennedy, Jr. 710

Dr. Anthony D. Songer

0.11 Project Leadership In an Era of Change Ken Beirne 715

Lawrence Suda

Naomi Steinberg

0.12 Upper Management's Leadership Role In the David H. Hamburger 721

Contingency Planning and Control Process

0.13 The Effects of Risk Management On the Leadership Michael J. Glover 729

Process

0.14 Project Management Decision-Making and Risk John Tuman, Jr. 734

Management In a Changing Corporate Environment

0.15 Streamlined Scheduling for Multifunctional Teams Lou Kummerer 740

0.16 Project Management (PM) Distance Education, the Robert R. Bergseth 747

AFTT Experience

0.17 Quality In Project Management Robert J. Yourzak 753

0.18 Project Management: "Back to the Future" Ramesh C. Shrivastav 760

0.19 Accelerated Education for Leaders Michael D. Katagiri 765

George Davis

O.20 Project Management for Kids Ian Koenig 771

0.21 The New Project Manager Dr. Itzhak Wirtfi 775

0A.1 Leadership, Team Cohesiveness, and Technical Ability: W. Glenn Rowe 782

Determinants of Project Team Effectiveness Robert D. Nixon

Howard Chamberlain

Leon Grant

0A.2 The Human Factor In Quality Management Anne Marie Zemgulis 788

0A.3 A Generic Model for R and D Projects Michel Rggimbald 792

Jean Couillard

0A.4 Styles In Post Graduate Project Management Courses J. Andrew Leicester 800

Richard E. Hicks

0A.5 Transformers: The New Breed of Project Managers Dr. Ralph J. Levene 805

xxiii

Performance Evaluation and Fran Performance In

Project Management Organizations

Conceptualization and Learning - The Black

Environment of PM

PUBUC LEADERSHIP TRACK

Determinants of Successful Project Management In

Local Government, Appropriate for the New South Africa

The Power of Politics: The Fourth Dimension of

Managing the Large Public Project

Enhancing the Delivery of Major Crown Projects

Successful Management of Organizational Change:

Managing A Business Re-engineering Project In the

Public Sector

Effective Transition Management - Hot Key of the 90's

The Cost/Schedule Performance Management Standard -

The Results of Industry and Government Cooperation

Professional Project Management In the Federal

Government

Support to Project Management In National Defense

Canada

James W. Pearce

Stephen D. Owens

John R. Adams

George W. Mechling

Rolf A. Lundin 818

Anders Soderholm

Chris J. Brown .

823

Dr. Bud Baker 830

Raj Menon

John E. Stevenson 834

M. Carroll 838

C. Cassie

A. Hurd

H. Toxoneus

Major Marty Burke 844

Rick Trites 851

Sam Wharton 858

Colonel M.A.C. Campbell 862

J.W. Lowtbian

PROJECT EARTH TRACK

Environmental Remediation

Environmental Crisis In Management: An Executive

Overview

Re-Engineering Project Controls In the U.S. Departmentof Energy

Cost-Effective Hazardous Waste Management

Design and Management of A Large-Scale, Fixed-Price

DOE Environmental Restoration Project

Victor L. Arnold 867

Peter R. Devlin 870

Harry R. Frisby

Richard A. Selg 875

M.B. Amdt 881

S.P. O'Brien

R.A. Olsen

D.M. Walker

xav

Q.5 Integrated Project Management Controls In the

Department of Energy

Q.6.1 Managing the Development of the 1994 Air Quality

Management Plan for the South Coast Air Basin

Q.6.2 Development of an Air Quality Management Plan for

The Greater Vancouver Regional District

Q.7 A Team Leadership Approach to Managing the Transition

From Construction to Operations for an Environmental

Project

Q.8 Measuring and Addressing Uncertainties In Environmental

Remediation Projects: A Comparative Analysis

Q.9 The Cost of Environmental Restoration: DevelopingTotal Project Estimates

Q.10 Environmental Projects Body of Knowledge

Q.ll The Environmental and Molecular Sciences Laboratory

Project - Continuous Evolution In Leadership

Managing for Sustainability

Panels Perspectives on Managing for Sustainability

Q.12 National Perspectives

Q.13 Provincial and State Perspectives

Q.16 Transboundary Perspectives

• The Great Lakes and St. Lawrence Ecosystem

• The Seattle-Vancouver-Georgia Basin Region

Q.17 Watershed, First Nations and Grass-roots

Q.18 Perspectives

Q.19 Local Action Partnerships

Q.21 The Urban PerspectiveQ.22

• A Sustainable Seattle

• Bamberton Demonstration Project

Q.14 Ethics and Project Leadership

Dale L. Stewart 887

Henry Hogo 894

Morris Mennell 897

James W. Kelly 898

Dr. R.F. Shangraw, Jr 904

S.A. Darnell

J. Alex Tonkinson 911

Norman E. Jennett

Greg Githens 918

D.E. Knutson 923

Dr. IK. McClusky

Ron Doering 931

Molly Harris-Olson

Denis O'Gorman 931

Pat Scruggs

Claude LantMer 932

Alan Artibise 932

David Marshall 932

Chief Bob Pasco

Dorothy Argent

Dr. Shabir Cheema 933

Jeb Brugman

Jim Street 933

Tony Boydell 933

Larry J. Colero 934

XXV

<iJ-iks

Q.15 Electronic Decision Room Ron Thomas 940

Q.16 Remediation and Prevention of Pollution in the Claude Lanthier 941

Great Lakes-St. Lawrence River Ecosystem

Q.18 Fraser Basin Management Leadership: Working Together David W.I. Marshall 944

for Sustainability of the Fraser River Basin

Q.20 [Sustainability Forum] —

Q.21 Bamberton: Building for Sustainability Tony Boydell 948

Q.23 Buyer Co-operation for Energy Efficient Appliances Dr. Hans Westling 955

Creative Buyer Groups with Goal and LCC Orientation -

New Project Management Areas

Q.24 Sustainable Project Costing Mark Mullaly 960

QA.1 2L: The Win-Win Environmental Borrow Site Gerald N. Plotner 967

Leonard B. Stolba

QA.2 "UMTRA - A Learning Experience John E. Elmer 973

PMAROUND THE WORLD: POSTER SESSIONS

PW.l Leadership In Reconstruction of Kuwait Military Khaled Al-Oraifan 980

Facilities

PW.2 Globalisation of Australian Construction Project J. Andrew Leicester 984

Management A. El Gamal

PW.3 A New PM System In China Construction - CPA System Li Shirong 989

PW.4 Environmental Policy Impacts Luis F. Alarcon 995

Raul O'Ryan

PW.5 Efficiency and Risk Management V.N. Burkov 1001

A.A. KuzmitskyD.A. Novikov

PW.6 Usage of Hierarchial Networks for Management of Dr. Vladimir Voropaev 1004

Complex Projects Dr. Tatjana Orel

Dr. Dergei Ljubkin

PW.7 Managing Russian Railway Investment Boris A. Volkov 1009

PW.8 ALFTL: Multi-Project Planning and Information System Maria N. Paparoni 1011

IDs AA, BA, etc. indicate alternates available for formal session presentation in case of cancellations.

Otherwise, they are presented informally as poster sessions.

XXVI