ANNUAL REPORT PRESENTATION · COURSE REPORTS Course reports Number of course reports 2012/13 Number of course reports 2013/14 Course reports on hand end March 8768 1703 Course repaorts

Tittle Goes here… 29 OCTOBER 2014

ANNUAL REPORT PRESENTATION

1

DELEGATION

COUNCIL MEMBERS:

• Mr Thula Bopela : Chairperson of Council

• Mr Joy Rathebe : Deputy Chairperson of Council

• Major Gen: Cynthia Phillison : Council Member

• Adv. Nontokozo Mthembu : Council Member

• Mr Benjamin Ntuli : Council Member

MANAGEMENT TEAM

• Mr Manabela(Sam) Chauke : Director

• Adv. Philani Mthethwa : Deputy Director Law Enforcement

• Mrs Portia Mngomezulu : Deputy Director Finance and Admin

• Ms Mpho Mofikoe : Deputy Communication and Training

• Ms Zanele Mthembu : Corporate Secretary

2

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OVERVIEW BY DIRECTOR

3

OVERVIEW BY THE DIRECTOR

Introduction by the Chairperson of Council

Overview by the Director

Last Budget Briefing – July 2014

Service delivery matters (Core Business report )

2013/14 Organizational performance by Director

Action plan on Report of Auditor General

Medium Term Revenue Fore-Cast

4

OVERVIEW BY THE DIRECTOR

Areas of improvement Outcomes

1. Managed to stabilize the Authority

- 75% planned targets were achieved

- Unqualified Audit opinion achieved

2. Financial Performance - Revenue increase by R10,2 million from

R160,05 million in 2012 to R170,25 million

in the year under review.

- Liquidity ratio improved to 3,40:1 from 1,91:1

in 2012/2013

- Reduce employee costs by 14% from R 76,1

million in 2012/13 to R 65.3 million this

year.

3. Service Delivery - Compliance inspections improved by 13,62% from 23 827 in 2012/13 to 27 073

4. Stakeholder Engagements - 4 new compliance forums were established

- 26 compliance awareness and education

workshops conducted in all 9 province's

5

LAST BUDGET BRIEFING JULY 2014

Matters Raised Progress on action taken

1. Corporate head office in Centurion

- Lease agreement expires in 2016

2. Disposal of previous head office in Arcadia (Pretoria)

- Awaiting national treasury to complete feasibility study for the erection of new offices at Arcadia site

- Minister to take final decision on way forward

3. Appointment of CFO - Council conducted interviews and appointment pending

4. Contingent liability

- Annual fees not implemented due to interdict - Contingent liability for fees will be provided

5. Progress on SIA Matter - SCA upheld SIA appeal with no order to refund providers

- Authority applied for leave to appeal /SIA lodged cross appeal for refunds at Constitutional Court

6

ORGANISATIONAL STRUCTURE

7

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LAW ENFORCEMENT

8

COMPLIANCE INSPECTIONS CONDUCTED

23827

27073

3583 4283

20244 22790

2012/13 2013/14

COMPLIANCE INSPECTIONS CONDUCTED AT SECURITY SERVICE PROVIDERS

Total Inspections Conducted Security Business Inspections Security Officer Inspections

9

PROVINCIAL BREAKDOWN OF INSPECTIONSCONDUCTED AT SECURITY SERVICE PROVIDERS

6721

2807

904

1699 1093

3805

2929

3869

6070

1215 1609

1287

2768

6709

1899

5515

2012/13 2013/14

10

NUMBER OF INSPECTIONS ACCORDING TO SECURITY BUSINESS SIZE

1593

1958

346 365 424 476

2012/13 2013/14

Small Businesses Medium Businesses Large Businesses

11

ENFORCEMENT INVESTIGATIONS

2082 2015

1540 1512

542 503

2012/13 2013/14

Total Investigations Security Business Investigations Security Officer Investigations

12

CRIMINAL INVESTIGATIONS/CASES

727 740

197 301

1301

1740

2012/13 2013/14

Criminal Investigations Reported Finalized Pending

13

DOCKETS ACCORDING TO SECURITY BUSINESS SIZE

1052

1489

515

705

201 287

336

497

0

200

400

600

800

1000

1200

1400

1600

2012/13 2013/14

Total Improper Conduct

Dockets

Small Businesses

Medium Business

Large Businesses

14

COMPLIANCE ANALYSIS – SECURITY BUSINESS INSPECTIONS/INVESTIGATIONS

4746

625 472 464 438 379 569

313

2013/14

Total Inspections/Investigations Deploying Unregistered Security Officers Deploying Untrained Security Officers Failure to Pay Annual Fees Regulation 10 Documents Failure to pay Mininum Wages

15

COMPLIANCE ANALYSIS – SECURITY OFFICER INSPECTIONS/INVESTIGATIONS

23804

1962 3621

9874

4644 5804

0

5000

10000

15000

20000

25000

2013/14

Total Inspections/Investigations Unregistered Security Officers

Untrained Security Officers Non Compliance with PSIRA ID Cards

Non Compliance with Uniform Not Linked to a Business

16

COMPLIANCE ANALYSIS – FIREARMS

313

48

345

55 55

2013/14

Businesses using Firearms

Number of Businesses Allowing Security Officers to use own Firearms

Security Officers carrying Firearms

Number of Security Officers using personal Firearms

Not Competent or could not submit Competency Certificates

17

FIREARM ENQUIRIES PROCESSED

918

1 119

390 370

528

749

2012/13 2013/14

Application Received From CRF

Application Declined

Application Recommended

18

Security Business Total

Withdrawal (Annual Fees) 3 227

Voluntary Withdrawal 99

Withdrawals at Code of Conduct Enquiries 39

Upliftment of Suspensions 82

Withdrawals (Reg. 5 : Infrastructure & Capacity) 1

Registrations Suspended (Annual fees) 2 262

REGULATORY SUB-COMMITTEE

Security Officers Total

Withdrawal 27

Withdrawals at Code of Conduct Enquiries 11

Registrations Suspended 24

19

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LEGAL SERVICES

20

REGULATORY PROSECUTIONS

1375 1366

1039

160

1303

Dockets received and perused

Charge Sheets Issued

Summons Issued Cases Finalised at Code of Conduct

Enquiries

Cases Finalised through

Settlement

Regulatory Prosecutions 2013/14

21

PROSECUTIONS (… cont’d)

Settlement Agreements (Dockets)

Head Office (GP, NW, NC & Lim),

513

W/Cape, 173 E/Cape, 111

KZN, 506

22

APPLICATION FOR EXEMPTION

• A total of 7 applications for exemption were received by PSiRA of which 1 was granted and 2 cases were dismissed. The exemption applications are reflected in the below Table:

23

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REGISTRATION

24

SECURITY OFFICERS REGISTRATION

Total No. Of SOs (Employed)

Male Female

2012/2013 445 407 382 577 62 830

2013/2014 487 058 393 034 94 024

0

100 000

200 000

300 000

400 000

500 000

600 000

Employed Security Officers (SOs)

• The registered active (employed) security officers have increased by 9.35%.

25

SECURITY OFFICERS APPLICATIONS PROCESSED

100009

130 544

78 953 85 522

3 343 3 573

17 713 13 361

0 5 529

0 47

2012/13 2013/14

Application Received Application Approved Application Rejected

Application Pending Provisionally Rejected Withdrawn

26

SECURITY OFFICERS REGISTRATION

Province/ Regions

No. Of SOs 2012/13

No. Of SOs 2013/14

Gauteng 176 829 196 530

Mpumalanga 30 654 32 307

Eastern Cape 38 005 40 391

Western Cape 45 276 52 185

Limpopo 32 297 36 444

North West 27 619 27 779

Free State 16 805 17 427

Northern Cape 4 290 4 772

KwaZulu Natal 73 662 79 225

TOTAL 445 407 487 058

27

PROVINCIAL BREAKDOWN OF BUSINESS REGISTRATION

Province/ Regions No. of Active

Registered Business

2012/13

No. of Active

Registered Business

2013/14

Gauteng 3 319 3053

Mpumalanga 635 534

Eastern Cape 704 672

Western Cape 990 942

Limpopo 1 096 867

Northwest 396 349

Free State 267 222

Northern Cape 115 120

Kwazulu Natal 1 509 1385

Total 9 031 8144

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TRAINING

29

ACCREDITED TRAINING CENTRES

173

28 54

21 17 6 48 30

87

464

143

25 48

19 15 6 39 29

82

406

ACCREDITED TRAINING PROVIDERS

2012 / 2013 2013 / 2014

30

COURSE REPORTS

Course reports

Number of

course reports

2012/13

Number of

course

reports

2013/14

Course reports on hand end March 8768 1703

Course repaorts received during April to

March 364015 393812

Course reports processed during April to

March 369077 384809

Course reports returned during April to

March 2003 922

Course reports carried over to April 1703 9784

31

TRAINING SUB-COMMITTEE

2012/2013

INSTRUCTOR APPLICATIONS CONSIDERED

RECOGNITION OF PRIOR LEARNING

APPLICATIONS CONSIDERED

Total

received Approved Rejected

Additional

information

required

Total


Additional

information

required

94 74 10 10 50 44 4 2

2013/2014

INSTRUCTOR APPLICATIONS CONSIDERED

RECOGNITION OF PRIOR LEARNING

APPLICATIONS CONSIDERED

Total


Additional

information

required

Total


Additional

information

required

87 75 3 9 30 25 1 4

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HUMAN CAPITAL

33

COMPOSITION OF PERMANENT STAFF PER PROGRAMME

Total staff composition excluding interns and employees on fixed term contracts is 211

59.24% 19.43%

15.17%

6.16%

Law Enforcement

Finance and Admin

Communication

Corporate Serv

34

COMPOSITION OF STAFF PER PROGRAMME

137

51 36

14

238

Law

Enforcement

Finance &

Admin

Comm &

Admin

Corporate

Services

Tatal

Staff Composition per Programme including Interns

and employee on Fixed Contract

35

PERSONNEL COST PER PROGRAMME 2013/14

29%

10% 7% 6%

51%

Law Enforcement

Finance & Admin

Comm & Admin Corporate Services

Total

% of Personnel Cost Per Programme

VACANCY RATE PER PROGRAMME

At the beginning of the year under review, staff composition was 206

During the year 28 appointments were made and we had 23

terminations

24%

35%

14%

19%

Law

Enforcement

Finance & Admin Comm & Admin Corporate

Services

% of Vacancy Rate per Programme

37

EMPLOYMENT AND VACANCIES

Total number of vacancies during the year under review is 75.

0 1

8

33

26

7

Top Mgmt Snr Mgmt Prof & Mid Mgmt

Skilled and Tech

Semi-Skilled Unskilled

Total No. of Vacancies per Occupational Level

38

REASONS FOR TERMINATION (PERMANENT AND CONTRACT

The aforesaid percentages depict various reasons of 37 terminations of employment which took place during the year under review.

0.0

54.0%

16.0%

3.0%

27.0%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

Death Resignation Dismissal Retirement Contract expired

Total

Death Resignation Dismissal Retirement Contract expired

39

LABOUR RELATIONS MANAGEMENT

At least 37 disciplinary actions were taken during the year under review

1

10

8 7

6

Formal

Counselling

Verbal

Warning

Written

Warning

Final W.

Warning

Dismissal

Disciplinary Matters Finalised

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RESEARCH AND DEVELOPMENT

41

Private Security Industry Guarding Sector

- Some of the recommendations of the research

• The Authority to address its poor data base system to prevent

transgressors to re-register as security service providers

• Extreme exploitations still rife within the guarding sector

• PSIRA to explore the integration of its database with social media

applications to allow guards to interact on non compliance issues

• Compliance by all security providers must be monitored online

• Create much needed incentives for compliance by employers.

2013/14 RESEARCH AND DEVELOPMENT

42

Private Security Electronic Sector

― Some of the recommendations of the research

• Globally, manufacturing, distribution, and installation of security

equipment and technological systems, is one of the fastest growing

sectors of the private security industry

• Majority of this sector were not registered with PSIRA due to awareness

• The electronic security sector has become a critical player in the provision

of security in South Africa

• An awareness campaign is needed to shift perceptions and encourage

conformity with the Act, for an improved outlook for the Authority

• The need to establish and train information security teams(IST’s)

inspectors to monitor the electronic sector

2013/14 RESEARCH AND DEVELOPMENT

43

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2013/14

ORGANISATIONAL PERFORMANCE

44

PERFORMANCE INFORMATION 2013/14

PROGRAMME 1: LAW ENFORCEMENT

45

PROGRAMME 1: LAW ENFORCEMENT Strategic Objective To enable effective compliance and enforcement of PSIRA legislation in order to achieve

behavioural changes in the industry Performance Indicator

Actual Achievement

2012/13

Planned Target

2013/14

Actual Achievement

2013/14

Deviation from planned target

to Actual Achievement for 2013/14

Comment on deviations

Number of inspections concluded at security businesses

3 583

3 000 4 283

Achieved +1 283

The target was set in accordance with staff capacity as at 1st April 2013. Over achievement is as a result of additional inspectors employed during the financial year and interns acquired through SASSETA.

Number of inspections concluded at security officers

20 244

18 000 22 790

Achieved +4790

The target was set in accordance with staff capacity as at 1st April 2013. Over achievement is as a result of additional inspectors employed during the financial year and interns acquired through SASSETA. PSiRA also conducted a number of operations during sporting and other events over weekends and evening to monitor compliance of security officers deployed at these events (i.e CHAN 2014 Championship).



46


Strategic Objective

To enable effective compliance and enforcement of PSIRA legislation in order to achieve behavioural changes in the industry

Performance Indicator

Actual Achievement

2012/13

Planned Target 2013/14

Actual Achievemen

t 2013/14




Number of investigations finalized in respect of security service providers

N/A

1920 2 015

Achieved +95

Monthly performance meetings held with Enforcement Department to monitor progress on investigations and ensuring that individual targets are met.

Number of enforcement criminal cases opened against non compliant security service providers

N/A

600 740

Achieved +140

Monthly performance meetings held with Enforcement Department to monitor progress on investigations and criminal cases opened and ensuring that individual targets are met. As part of the Authority’s operational strategy, the Authority also increased the number of operations with other stakeholders, especially the SAPS which resulted in an increase in the number of criminal cases opened and arrests made.



47


Strategic Objective To enable effective compliance and enforcement of PSIRA legislation in order to achieve behavioural changes in the industry


Actual Achievement

2012/13


Actual Achievemen

t 2013/14




Frequency of conducting review of fines regulations

N/A

Annually An external

service provider was appointed in March 2014 to assist in expediting the process.

Not Achieved

The division’s capacity was overstretched and therefore internal resources were focused and projected on high risk strategic targets.

Number of Code of Conduct cases finalised

N/A 1 100

1 463

Achieved

+363

More investigations and inspections took place during the year under review by the compliance and enforcement unit. There was an increase in a number of cases involving minimum wages.

Percentage of code of conduct cases on the roll successfully prosecuted

N/A 85%

89%

Achieved

+4%

The alternative dispute resolution measures in place contributed greatly to the number of cases finalised.

PERFORMANCE REPORT 2013/14

PROGRAMME 2: FINANCE AND ADMIN

48

PROGRAMME 2: FINANCE AND ADMINISTRATION

Strategic

Objective

To be financially stable, sustainable and be able to increase revenue and decrease expenditure


Actual Achieveme

nt 2012/13


Actual Achievement

2013/14

Deviation from planned

target to Actual

Achievement for 2013/14


Date for implementation of Pay-a-bill service via SAPO

N/A

31 October 2013 PSiRA explored alternative solution and an agreement was entered into with ABSA.

Not Achieved

The initiative could not be implemented due PSiRA and SAPO being unable to agree on cost effective rates.

Percentage of revenue collected for billed accounts

79% of revenue collect for billed accounts

80% 73%

Not Achieved

The target was not achieved due to lack of capacity within finance unit

Frequency for conducting review of administrative fees

N/A

Annually The administration fees were review and implemented in March 2014

Achieved

PERFORMANCE REPORT


49

PROGRAMME 2: FINANCE AND ADMINISTRATION

Strategic

Objective

To be financially stable, sustainable and be able to increase revenue and decrease expenditure


Actual Achieveme

nt 2012/13


Actual Achievement

2013/14


target to Actual



Frequency for conducting review of Bad debts N/A

30 June 2013 & 31 March 2014

Write off on irrecoverable bad debts was done

Achieved

Frequency of reporting Financial Performance

Achieved Monthly reporting was done

Monthly

Monthly reporting done

Achieved

Frequency of reporting on Performance Management

N/A

Quarterly Quarterly reporting done

Achieved

Annual Average Ratio of working capital management

0.74:1

Annual Average 1:1 current ratio 1:2 Achieved

Audit Opinion Qualified audit opinion

Unqualified audit opinion

Qualified audit opinion

Achieved

The Authority received an unqualified audit opinion for the year under review.

PERFORMANCE REPORT


50

SUB-PROGRAMME: BUSINESS INFORMATION TECHNOLOCY

Strategic Objective: Ensure that PSIRA has cutting edge Technology


Actual Achieveme

nt 2012/13


Actual Achievement

2013/14

Deviation from

planned target to

Actual Achievemen

t for 2013/14


Implementation date for presentation of Business Continuity Plan (Disaster Recovery)

N/A

1 February 2014

Presented to and approved by IT Steering Committee for implementation In January 2014.

Not Achieved

The target was however, achieved within the 2013/14 financial year. Approval by Council on 31 March 2014

Frequency of monitoring and reviewing of IT Strategy

N/A

1 May 2013

Monitoring and review of IT strategy was done in April 2013.

Achieved

Number of IT User Satisfaction Customer Survey to be conducted

N/A

2 2 Surveys were

conducted Achieved

PERFORMANCE REPORT


51

SUB-PROGRAMME: BUSINESS INFORMATION TECHNOLOCY

Strategic Objective: Ensure that PSIRA has cutting edge Technology


Actual Achieveme

nt 2012/13


Actual Achievement

2013/14


target to Actual



Development and implementation of IT policies.

N/A

1 November 2013 Policies were

approved by Council on 31 March 2014

Not Achieved

The target was however, achieved within the 2013/14 financial year. The Policy was presented in March 2014 instead of November 2013 as the Policy had to be endorsed by the IT Steering Committee first before approval by the Council. The first drafted Policies were returned to add committee’s comments and the complete draft was presented in March 2014 to IT Steering committee then to Council in March 2014.

Turnaround time of completion of Business Online Services

N/A

4 Hours of

receiving the incident

Averages 3 hours

Achieved + 1 hour

The over achievement was due to the units member(s) working together to ensure we improve our service delivery.

Turnaround time of completion of IT repairs

N/A

4 hours of receiving the Online web

request

2 hours averages turnaround

Achieved + 2 hours

The over achievement was due to the units member(s) working together to ensure we improve our service delivery.

52

PERFORMANCE INFORMATION

PROGRAMME 3: COMMUNICATIONS AND TRAINING

PROGRAMME 3: COMMUNICATION AND TRAINING

Strategic Objective : Ensure effective Communication with key stakeholders and provide excellent standard of Private Security training


Actual Achieve

ment 2012/13


Actual Achievement

2013/14

Deviation from planned target to

Actual Achievement for 2013/14


Development and implementation of Communication Policy

N/A

Approved and implemented Communication Policy

- The communication policy was approved by Council on 31 March 2014.

- The policy was implemented while awaiting Council’s approval.

Achieved

53






Actual Achievement

2012/13

Planned Target

2013/14

Actual Achievement

2013/14




Number of public awareness activities on the role of PSIRA

14 Media Statements were issued

8 media statements

- 14 media statements

- 2 media advisory

Achieved

+8

The key purpose was to achieve a greater impact in educating and empowering the various stakeholders about the role of PSiRA with the objective of improving industry compliance. The Authority therefore identified additional media platforms and key strategic issues to engage the various stakeholders and create more awareness about the role of PSiRA.

54






Actual Achieve

ment 2012/13


Actual Achievement

2013/14





N/A

4 radio talk shows

10 radio talk show/interviews

Achieved

+6

The key purpose was to achieve a greater impact in educating and empowering the various stakeholders about the role of PSiRA with the objective of improving industry compliance. The Authority therefore identified additional media platforms and key strategic issues to engage the various stakeholders and create more awareness about the role of PSiRA.

55






Actual Achieve

ment 2012/13


Actual Achievement

2013/14





N/A

12 public Awareness activities nationally

- 3 public awareness notice in the Government Gazette on withdrawal of registration of security service providers

- 12 Industry Circulars addressing registration requirements, industry training requirements and obligations of security service providers

Achieved +33 public awareness

The Authority deployed an integrated approach to their awareness initiatives educate and empower the various stakeholders about the role of PSiRA with the objective improving industry compliance. The Authority also ensured that the awareness also include Security Officers and Businesses with more emphasis on compliance.

56






Actual Achieve

ment 2012/13


Actual Achievement

2013/14





N/A

12 public Awareness activities nationally

- 2 profile PSiRA in the Security Focus Magazine

- 26 awareness session for security services providers were conducted in 9 provinces in partnership with PSSPF with specific focus on the role and functions of PSiRA

Achieved +33 public awareness

The Authority deployed an integrated approach to their awareness initiatives educate and empower the various stakeholders about the role of PSiRA with the objective improving industry compliance. The Authority also ensured that the awareness also include Security Officers and Businesses with more emphasis on compliance.

57



PROGRAMME 3: COMMUNICATION AND TRAINING Strategic Objective : Ensure effective Communication with key stakeholders and provide excellent standard of Private Security training


Actual Achieve

ment 2012/13


Actual Achievement

2013/14




Date of the launch of the website on the new CI

N/A

30 May 2013 The new Corporate

Identity for PSiRA was officially launched on 1st Nov 2013.

Not Achieved

The target was however, achieved within the 2013/14 financial year.

Capacity challenges within the unit delayed the execution of the launch as per the planned target date.

Development and implemen-tation of the Internal communication strategy

N/A

30 June 2013

Strategy developed by August 2013. Effective implementation took place during 3rd and 4th quarter of 2013/14. The internal communication strategy was approved on the 31st March 2014.

Not Achieved

The target was however, achieved within the 2013/14 financial year. The internal communications strategy was developed and implemented within the 2013/14 financial year while awaiting Council’s approval.

58




Strategic Objective : Ensure effective Communication with key stakeholders and provide excellent standard of Private Security training Performance

Indicator Actual

Achievement

2012/13


Actual Achievement 2013/14




Date of the launch of the website on the new CI

N/A

30 May 2013

The new Corporate Identity for PSiRA was officially launched on 1st Nov 2013.

Not Achieved

The target was however, achieved within the 2013/14 financial year.

Capacity challenges within the unit delayed the execution of the launch as per the planned target date.

Development and implementation of the Internal communication strategy

N/A

30 June 2013 Strategy developed by August 2013. Effective implementation took place during 3rd and 4th quarter of 2013/14. The internal communication strategy was approved on the 31st March 2014.

Not Achieved

The target was however, achieved within the 2013/14 financial year. The internal communications strategy was developed and implemented within the 2013/14 financial year while awaiting Council’s approval.

59






Actual Achievem

ent 2012/13






Number of National Events

N/A

4 Events

10 National Events done

Achieved +6

The Authority identified

additional national events that have

significant contribution to a cohesive and inclusive organisational culture.

Number of established Industry compliance forums

N/A

4

8 Provincial Industry Compliance Forums were conducted:

- 4 new PICF establishments in North West, Limpopo, Mpumalanga & Free State.

- 4 PICF conducted in Gauteng, Western Cape, Eastern Cape, KwaZulu Natal.

Achieved +4

The Authority also ensured that PICF

established in other provinces takes place accordingly in achieve industry compliance

through effective stakeholder

engagements.

60



PROGRAMME 3: COMMUNICATION AND TRAINING Strategic Objective : Ensure effective Communication with key stakeholders and provide excellent standard of Private Security training Performance

Indicator Actual

Achievement

2012/13

Planned Target

2013/14





Frequency of workshops Research Dept hosted

N/A

5 8 research workshops were

hosted by PSiRA: PSiRA Workshop on the

guarding security sector in South Africa 02 August 2013

Workshop on the Electronic Security in South Africa 23 August

Literature Validation and Methodology Workshop 6 September 2013

Research Validation Workshop 13 February 2014

Writers Workshop 14 February 2014

Research Validation Workshop in Swaziland 17 March 2014

Research Validation Workshop in Namibia 24 March 214

Research Validation Workshop in Botswana 27 March 2014

Achieved

+3

The over-achievement was as a result of further search workshops being conducted in Botswana, Swaziland and Namibia.

61





Indicator Actual

Achievement

2012/13


Actual Achievement

2013/14




Average turnaround time for the conclusion of application registration meeting all the requirements for Individual Security Officers

N/A

30 days

Average turnaround time of 19 days to conclude of the registration of the individuals security officers was achieved

Achieved

Reviewed operational processes, customer/stakeholder awareness and proper communication on registration requirements lessened the burden of delaying registration application by Security Officers.

Average turnaround time for the conclusion of application registration meeting all the requirements for Security Businesses

N/A

30 days

Average turnaround time of 15 days for the conclusion of the Security Business registration achieved.

Achieved

Reviewed operational processes, customer/stakeholder awareness and proper communication on registration requirements lessened the burden of delaying registration application by Security Businesses.

62





Indicator Actual

Achievement

2012/13






Number of course reports that meets requirements captured

N/A

280 000 384 809 course

reports captured.

Achieved +104 808

Stakeholder awareness on pre-registration requirements and industry growth created an opportunity for new entrance to the market.

Date for the development of policy for new training standards

N/A

31 March 2014 Policy approved by

Council on 31 March 2014

Achieved

Policy approved by Council on 31 March 2014.

MoU with SASSETA developed and to be signed on 1 April 2014.

Implementation plan to be developed once agreement reached with SASSETA.

Number of completed areas of research that are of high priority topics

2 topics

were identified but the

research has not been

completed

2 research topics 2 Research topic

proposals were completed in June 2013. Research findings to be published on June 2014.

Not

Achieved

Research on the topics identified was conducted during the year under review. However, the complete research paper are be to be published in the 2014/15 financial year.


PROGRAMME4: CORPORATE SERVICES

63

PROGRAMME 4: CORPORATE SERVICES

Strategic Objective: To ensure that PSIRA has competent and skilled employees that are able to execute their tasks effectively Performance indicator Actual

Achievement

2012/13

Planned Target

2013/14

Actual Achievement

2013/14


Actual Achievement for

2013/14


Number of courses implemented as per training and development plan

N/A

10

23 courses implemented

Achieved

Frequency of conducting employee satisfaction surveys

N/A

Annually

1 employee satisfaction survey conducted

Achieved

Frequency of conducting employee performance assessments

N/A

Bi-Annually

Only 95% of assessment conducted midyear and end of financial year

Not

Achieved

Number of people with disability employed

N/A

1

1

Achieved


PROGRAMME4: CORPORATE SERVICES

64

PROGRAMME 4: CORPORATE SERVICES

Strategic Objective: To ensure that PSIRA has competent and skilled employees that are able to execute their tasks effectively

Performance indicator

Actual Achieveme

nt 2012/13


Actual Achievement

2013/14


target to Actual



Number of policies developed and reviewed

N/A 6 policies to be developed

Following 6 policies were developed • Employment

Equity • Harassment • Training • Study • Transfer • Retention

Reviewed: - Medical Aid - Telephone - PMS

Achieved

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GOVERNANCE & FINANCIAL RESULTS

65

OVERVIEW OF THE PRESENTATION

• Financial Performance

• Financial position

• Cashflow Statement

• Fruitless and wasteful

• Irregular Expenditure

• Audit Outcomes

66

67

STATEMENT OF FINANCIAL POSITION

68

CASHFLOW STATEMENT

69

TOWARDS A CLEAN AUDIT PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY

70

2011/12 Unqualified

Audit on

Financials

2012/13 Qualified Audit on financials

2013/14

Unqualified audit on financials

and Performanc

e

2013/2014 AUDIT OUTCOMES PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY

Fruitless and Wasteful expenditure:

Services rendered Amount Comment

Interest on creditor accounts

27 630 Telkom, Vodacom and Post office paid late due to system error

Balance 27 630

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EMPHASIS OF MATTERS

-Significant uncertainties

Finding

PSiRA is a defendent in a lawsuit

Steps taken to address findings

The lawsuit is still being defended. A contingency plan/budget has been drawn up to ensure sustainability of the entity while the case is being pursued in court

-Restatement of corresponding figures

Finding

Corresponding figures for 31 March 2013 have been restated as a result of errors discovered during the year ended 31 March 2014


Daily, weekly and monthly review of financial records to reduces error rate

Quarterly financial Statement Prepared to address errors in due course

2013/14 AUDIT OUTCOMES

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Emphasis of matter continues : Material losses Findings

– The write of bad debts led to material losses of R27m


– Debtors collection process reengineered to ensure no unreasonable losses

are incurred through assessment of debtor liquidity frequently.

– Debtor unit re-engineered to ensure that collection is increased going

forward

– Irrecoverable debtors are identified timeously and handed over to legal to

enforce collection.

– Preventative measures as in the legislation implemented to avoid a

reoccurrence.


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Report on other legal and regulatory requirements:

Performance against predetermined objectives

Findings

– Reliability of the reported performance information under the following:

• Code of conduct cases on the roll that were successfully prosecuted could

not be confirmed

• 22 790 individual security officers inspections were conducted for the year

under review

• Out of a sample of 60 security officers, 37 inspections thereof could not be

verified due to lack of supporting documentation


– A new electronic system is being developed internally to ensure that the data

captured by the inspectors is verifiable.

– A process of documenting prosecutions is being monitored by the Senior

Manager and DD :Law enforcement to ensure that the is no re-occurrence.


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Compliance with laws and regulations

• Internal Audit

- Steps taken

- The Authority has subsequently appointed an audit firm that is

currently in place executing the internal audit function as required

by the PFMA.

• Revenue Management

• Consequence management

– Action Taken

• The authority will be taking disciplinary measure against

individuals who were responsible for the irregular expenditure

• Annual financial statements

• Misstatement identified were corrected

• Measures put in place to prevent recurrence


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• Internal Control

- Steps taken

- The Authority has subsequently appointed an audit firm that is currently in

place executing the internal audit function as required by the PFMA.

• Leadership

- Steps taken

- The Council will ensure that future appointment of the internal audit firms

are planned adequately.

• Financial and Performance Management

‾ An employee of law enforcement responsible for missing records was being

disciplined.

Steps taken

‾ Entire performance information system within law enforcement has been

reviewed and will be standardised and the information subjected to regular

audits and validation.


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AGSA Management Letter and Action Plan The AGSA has raised a number of issues in the management letter report for the 2013/14 financial year. In response to these matters the PSiRA has designed an Management letters action plan. The action plan sets down:

Timelines within which the issues will be resolved

Who the responsible official is to resolve the issue

The specific action to be taken to resolve the issue

Monitoring is performed by the CFO, Exco, Audit Committee and the

Council.

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There is also an internal control Dashboard that is provided every

quarter that is used to track the progress on internal control initiatives

The dashboard is reviewed quarterly with each quarterly report

The PSiRA Internal Audit unit is also conducting follow up audits on the

matters raised by the A-G and report their findings to the Audit

committee.

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Steps taken to avoid, detect correct Irregular expenditure:

Capacitating of the Supply Chain Management unit with two new

appointments with one working on contracts

Review/updating and approval of the Supply Chain Management Policy

Implementation of Supply Chain Management Checklist ensuring

compliance with SCM circulars and guidelines

Review of all deviations to ensure validity and need for deviation

Provide training to all staff regarding SCM requirements

Daily review of all requisition to enforce compliance

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Tittle Goes here…

THANK YOU

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