A N N U A L R E P O R T 2 0 1 5

Board officers

William fix, Board President Journey of Hope Community Church, Senior Pastor

Martin Baxter, Board Vice President General Motors, Retired

Lisa Forbes, Board Secretary Northwest Manor, Director of Social Services

Anthony Arminiak, Board Treasurer Wayne County Community College District Downriver Campus, President

Board MeMBers

Lisa Norris Behavior Center of Michigan, Medical Consultant

Valentine Salazar Elaine Thomas Detroit Wayne County Community Mental Health Agency, Retired

Kimberly Zazula Citizens Bank, Vice President

MissionTo improve lives by providing hope,

building recovery, and fostering wellness within our communities.

VisionTo be an innovative leader,

providing community based, integrated health and wellness

programs and services.

This year Comminity Care Services (CCS) provided over 74,000 services totaling 65,000 hours of service to over 4,200 individuals from the surrounding communities. For the first time in recent years the number of women served has exceeded the number of men by 9%. We have also noted a shift in other demographics. The age of our consumers has shifted upward with nearly 40% over the age of 46. The percent of children has grown from 12% to 14%. Our diversity has also increased with African American and other races increasing from 29% to 39%. It is critical that we understand who we are serving so that we may provide the best care possible.

We have continued our focus on the implementation of a care coordination/case management model. This approach is key to helping our consumers connect with the necessary resources to help reduce the obstacles that stand in the way of enjoying a full and meaningful life. We also continue our efforts to integrate physical medicine into our clinics. We understand and believe that we must treat individuals from a “whole person” perspective, knowing that an individual with mental health or substance use disorders cannot successfully reach their highest potential if all areas of life are not addressed. We have worked hard to increase our collaboration with community and health organizations with the goal of improving treatment outcomes for those we serve.

This has been a very busy year with the construction renovation of our new Turning Point Clubhouse on Fort Street in Lincoln Park and the addition of a pharmacy to our Lincoln Park outpatient site. The clubhouse renovation was an 18 month project with our grand opening in September. The program truly encompasses the values we want to demonstrate throughout our service delivery system. This includes empowerment, self determination, hope, and a meaningful life. Pharmacy services provided through Genoa have improved access to medications for our consumers, offering a convenient service before leaving the outpatient clinic.

We look forward to a new year of growth and accomplishments that are focused on improving the lives of all individuals that we serve as well as those in our surrounding communities, and thank you for your help and support in reaching these goals.

Susan Kozak, LMSWExecutive Director, Community Care Services

Dear Friends

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P R O V I D I N G H O P E / B U I L D I N G R E C O V E R Y

2014-2015

A N N U A L R E P O R T 2 0 1 5 / P A G E 2

Community Care Services (CCS), a 501(c)(3), has been providing quality mental health and substance abuse services to Wayne County residents for more than 30 years. CCS specializes in the outpatient treatment of mental health and substance abuse disorders. With four locations and more than 70 licensed therapist we work to meet the needs of each customer seeking treatment. CCS provides an extensive range of services for children, adults, seniors and families. It is our goal to remove barriers to healthcare and promote prevention, personal responsibility, interdisciplinary treatment and integrated healthcare to consumers need.

About Us

Who We Serve

In the 2014-2015 fiscal year Community Care Service provided

74,523 services to 4,200 customers.

44.5% 55.5%Men Women

72% have a high school diploma, GED, some college or college degree.

16% Employed

84% Unemployed

10% Under 1813% 18-2919% 30-3921% 40-4924% 50-5913% 60 and over

of our customers live within 6 miles of a CCS location.80%

P R O V I D I N G H O P E / B U I L D I N G R E C O V E R Y

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Expenditures FY 2014/2015

Program  Services  

Management  and  general  

fundraising  

Program Services 82%Management and General 18%Fundraising 1%

Miscellaneous  and  HIM  50.60%  

Meaningful  Use  Revenue  39.27%  

=ona>ons?@undAaiseAs  B0.B3%  

Misc. and Health Information Management 51% $109,521Meaningful Use (NeW) 39% 85,000Donations / Fundraisers 10% 21,916 $216,437

Miscellaneous Revenue

Gateway  74.46%  

HUD  14.48%  

DWCCMHA  6.50%  

SUD  4.56%  

Gateway 74% $634,318HUD 14% 123,370DWMHA 7% 55,371SUD 5% 38,858 $851,917

Grants and Contract Revenue

Gateway  Medicaid  61.82%  

Carelink  16.56%  

Medicare  5.68%  

SUD  3.11%  

Medicaid  In=ec>ons  3.35%  

BC/BS  2.66%  

MI  Health  Link  1.57%  

SelG  Pay/CIay  Deduc>Kles  1.310  

Medicare  HMO  1.18%  

Misc.  Commercial  1.06%  

Gateway  General  Fund  0.89  

HAP  0.82%  

Gateway Medicaid 62% $3,620,378Carelink/Medicaid 17% 986,613Medicare 6% 332,717SUD 3% 181,908Medicaid Injections 3% 196,331BCBS 3% 155,805MI Health Link 2% 92,026Self Pay/Copay/Deductibles 1% 76,596Medicare HMO 1% 68,873Misc. Commercial 1% 61,791Gateway General Fund >1% 52,320HAP >1% 47,871 $5,856,226

Payer Revenue

Revenue FY 2014/2015

Program  Revenue  

-rant/  an0  1ontr23u4on/  

Other    

Program Revenue 85%Grants and Contributions 13%Other 2%

2014-2015 FY Financial

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OCTOBERCCS developed a Customer Satisfaction and Treatment Drop Out Survey to better understand the needs of the customers.

NoveMBerCCS’s Annual Awards and Recognition Dinner was held at Crystal Gardens Banquet Center in Southgate where staff, customers and board members were recognized for their contributions.

deceMBerTaylor staff distributed over 250 Christmas presents to our child clients and their families. In addition to staff donations, Total Community Credit Union and the St. Thomas Episcopal Thrift Shop also donated numerous gifts.

JAnuARYWednesday January 28, 2015 members of our Homeless Resource Team participated in The Out Wayne Homeless Services Coalition “Unsheltered Point in Time” count of homeless individuals and families not residing in shelters

MarchCCS participated in the Downriver Health Expo held in Southgate on March 7th. This event connects families from all over the downriver area to information about community resources.

apriLMembers of Turning Point Clubhouse hosted a lunch giveaway for the poor and homeless. The event took place on April 3rd, in front of the site for the new Turning Point Clubhouse.

2015 Milestones2014-2015 Milestones

Supported EducationSupported Education is a free, college-based program, that assists adults with a mental health diagnosis in preparing for college or vocational training. In 2014-2015 CCS was able to offer Suported Education courses at WCCC Downriver and U of M Dearborn.

A former graduate of the Supported Education program, Victoria Bankowski, recently graduated with honors from WCCC and is moving on to Wayne State University to study biology. Victoria “fell in love” with the microscope during her first biology course and is now pursuing a career as a medical researcher. Victoria was a keynote speaker at both the WCCC graduate commencement and the graduation ceremony and attributed her success, in part, to the Supported Education program. She serves as an example of what students with mental illness can accomplish when they are given the appropriate tools, support and direction.

The Supported Education program was fully funded by the Detroit Wayne Mental Health Authority (DWMHA).

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MAYCCS was a sponsor and presenter at the Mental Health Care Symposium “What Families Can Do” held at WCCC Downriver. The event featured speakers on various topics such as post-traumatic stress disorder and anxiety.

JuNeConstruction of the Genoa/QOL pharmacy is underway in our Lincoln Park outpatient location. Genoa/QOL was recommended by the National Council of Behavioral Health.

JuLYCCS’s Homeless Resource Team distributed information about CCS programs at the 3rd Annual Community Health Fair held at Eastern Market.

AuGuSTCCS’s Homeless Resource Team distributed information about CCS resources at the Taylor Human Service Event. This event featured many free services such as dental screenings, physicals for children, heart health and diabetes screenings, and an American Red Cross blood drive.

SEPTEMBERSupported Education began a new course at WCCC Downriver with plans to add an additional class on U of M Dearborn campus.

The Turning Point Clubhouse is complete. Members were very happy and excited to see its transformation from an old bank to a beautiful, innovative space. Vibrant colors, a computer lab and a full restaurant kitchen will help members learn and participate in their work ordered day.

P R O V I D I N G H O P E / B U I L D I N G R E C O V E R Y

Turning Point ClubhouseTurning Point Clubhouse is a program that stresses development of practical skills, accountability and the expectation of recovery for adults with a mental health diagnosis. The focus is helping people with mental illness integrate into society through meaningful work.

In February 2014 Community Care Services purchased a historic bank building in Lincoln Park. That began a long journey of total renovation, including the removal of a very large vault! The clubhouse members were part of the planning process right down to picking out the paint colors of the walls.

The doors opened in September and shortly after we hosted the official Grand Opening which was attended by Jeffery Chicoine, Field Representative of Congresswoman Debbie Dingell of the 12th District, Barbara McCallahan Director of Community Affairs/Regional Manager from Senator Debbie Stabenow’s office and Kennis Johnson, EL District Manager from Senator Coleman A. Young ll’s office, among many others. Members greeted guests, gave tours and shared how the clubhouse has enhanced their journey of recovery. The clubhouse will continue to build its membership while offering a safe, inspiring and structured place for members to discover their talents, make friends and continue on their journey to mental and physical health.

Lincoln Park26184 West Outer DriveLincoln Park, MI 48146313-389-7500Fax: 313-389-7510Telecommunications Relay Service – Dial 711

Outpatient Services • Supported Employment• Supported Education•

Lincoln Park 26180 West Outer DriveLincoln Park, MI 48146313-389-2209Fax: 313-383-7293Telecommunications Relay Service – Dial 711

Mental Health/Substance • Abuse Corrections Outreach Intensive Treatment (M-COIT)Horizons Assertive Community • Treatment (ACT)Dual Diagnosis Assertive • Community Treatment (DD/ACT)Homeless Resource Team (HRT)•

Taylor unit26650 Eureka, STE A Taylor, MI 48180734-955-3550Fax: 734-955-3562Telecommunications Relay Service – Dial 711

Outpatient Services • Women’s Intensive • Outpatient Program (WIOP)

Turning Point Clubhouse1605 Fort Street Lincoln Park, MI 48146313-382-7861Fax: 313-382-7906Telecommunications Relay Service – Dial 711

26184 West Outer DriveLincoln Park, MI 48146

313-389-7500Fax: 313-389-7515

www.comcareserv.org