Annual Report 2004 - cqu.edu.au

CQU

CQU at a Glance .................................................................4

Vice-Chancellor & President’s Report and 2005 Outlook ................................................................5

Organisation .......................................................................7

Highlights and Challenges of 2004 ..................................12

Strategic Plan 2003 - 2007 ...............................................13

Review of Activities ........................................................26

Performance Reporting & Benchmarking .......................35

Corporate Governance .....................................................49

Appendices - Financial Reports

Contents 1

Contents

Communication Objectives

Communication Objectives

The aim of Central Queensland University’s Annual Report for 2004 is to:

highlight the University’s performance and

achievements in line with the goals and objectives

detailed in its Strategic Plan 2003–2007;

demonstrate the University’s effective

management of resources;

meet the University’s formal reporting

requirements to the State Minister for Education.

This report will be of interest to Members of

Parliament, CQU staff, students, prospective students,

key stakeholders, other universities, researchers and

interested members of the wider community.

Central Queensland University is also referred to as

‘CQU’ throughout this report.

Further InformationThis report was produced by the Office of the

Registrar and Chief Compliance Officer at Central

Queensland University.

Printed by Central Queensland University’s

Publishing Unit.

Print run and cost: 650 at $6.55 per copy

ISSN 1320-0062

© Central Queensland University 2004

Copies of the 2004 Annual Report are available from

the Office of the Registrar and Chief Compliance Officer

at Central Queensland University, Bruce Highway,

Rockhampton, Qld, 4702. Ph: +61 7 4930 9777.

The Report is also available online at

http://www.cqu.edu.au

Feedback in writing to the above address is invited.

2

Chancellor’s Letter

Chancellor’s letter to the Minister

The Honourable Anna Bligh, MP

Minister for Education

Education House

Mary Street

Brisbane Qld 4000

Dear Minister

In accordance with section 46J of the Financial Administration and Audit Act 1977, and the Central Queensland

University Act 1998, the Council of Central Queensland University is pleased to transmit to you the following report

upon the proceedings of the University during 2004.

As Chancellor, it has been an interesting year to watch the University’s dramatic growth in international

full-fee-paying student numbers, the turnaround in the University’s finances to positive numbers and the progress

of implementation of the Phillips Curran review.

We started working in 2004 together with our commercial partner on significant restructuring of C_Management

Services to put that entity on a sound business footing for the future. I look forward to completing that exercise in

2005.

I also look forward to growth in student numbers in our regional campuses in 2006. This is an important priority

for us this year.

Yours sincerely

R. C. FRITSCHY

Chancellor

R. C. Fritschy,Chancellor

3

CQU at a Glance

CQU at a Glance

Central Queensland University (CQU) is a

multi-campus university with campuses in

Rockhampton, Bundaberg, Gladstone, Mackay and

Emerald plus delivery sites on the Sunshine Coast.

The University also operates international campuses

in Sydney, Brisbane, Melbourne, Gold Coast and Fiji.

In addition, CQU has offshore delivery sites in Hong

Kong and Singapore.

CQU was founded in 1967 as the Queensland

Institute of Technology (Capricornia). It became the

Capricornia Institute of Advanced Education in 1971

before a transition phase as the University College of

Central Queensland in 1990. CQU achieved University

status in January 1992. At that time the University

was known as the University of Central Queensland.

The name was changed on 1 January 1994 to Central

Queensland University.

CQU now offers a wide range of undergraduate

and postgraduate courses on-campus and by distance

education through the Faculties of Arts, Health

and Sciences; Business and Law; Education and

Creative Arts (including the Central Queensland

Conservatorium of Music); the James Goldston

Faculty of Engineering and Physical Systems; and

Informatics and Communication.

CQU hosts the Institute for Sustainable Regional

Development and four designated research centres:

Centre for Environmental Management

Centre for Railway Engineering

Centre for Social Science Research

Primary Industries Research Centre

CQU is also a partner in four Co-operative

Research Centres (CRCs):

CRC for Coastal Zone, Estuary and Waterway

Management

CRC for Cast Metals Manufacturing

CRC for Railway Engineering and Technologies

CRC for Integrated Engineering Asset

Management

Campuses wholly operated by CQU:

Rockhampton

Bundaberg

Gladstone

Mackay

Campuses and/or delivery sites operated in association with other higher education organisations:

Emerald (with Central Queensland Institute of

TAFE, relocated to the Agricultural College in

June 2004)

Noosa Hub (with Education Queensland)

Sunshine Coast (with University of Sunshine

Coast)

Campuses and/or delivery sites operated in association with C_Management Services:

Sydney (with C_Management Services)*

Melbourne (with C_Management Services)*

Brisbane (with C_Management Services)*

Gold Coast (with C_Management Services)*

Fiji (with Campus Group Fiji)

Multifunction delivery sites:

Hong Kong (with Hong Kong College of

Technology)

Singapore (with Hartford Global Holdings

Management Systems)

(* CQU has a 50% interest in C_Management

Services)

4

Vice-Chancellor & President’s Report


Review and 2005 Outlook2004 was an exciting and challenging year for

Central Queensland University, which saw a number

of significant events. Professor Glenice Hancock

retired as Vice-Chancellor and President at the end

of July and I commenced in that role in early August.

Long-standing Chancellor, the Honourable Justice

Stanley Jones also retired in 2004 and Mr Rennie

Fritschy was installed as Chancellor on 6 March 2004.

A new University Council was also installed on 12

June 2004.

I would like to take this opportunity to acknowledge

the outstanding contributions of Professor Hancock,

Justice Jones and the previous University Council in

positioning CQU well for the future challenges ahead.

In terms of other senior appointments, Professor

Jack Wood commenced as Deputy Vice-Chancellor

(International and Corporate) and Professor James

Mienczakowski as Deputy Vice-Chancellor (Academic

and Research) on 5 January 2004. Mr John Nelson

accepted appointment to the position of Deputy

Vice-Chancellor (Resources), following Mr Jim

Tolhurst’s brief tenure in this position on the retirement

of Professor Kevin Fagg in September 2004. All three

Deputy Vice-Chancellors currently have contracts to

the end of 2005. Ms Pippa Croucamp, Director of the

Financial Services Division, resigned from her position

in August 2004 and Mr Kieran Smith was appointed to

this position for an interim period.

The University commenced an extensive review of

its organisational and financial operations during the

year and appointed consultants Phillips Curran to advise

the University in relation to a broad review of its

financial and strategic directions, structure and staffing.

The Phillips Curran Review involved wide-ranging

input from various stakeholders including University

Council members, staff, students and joint venture

partners. An Organisational Review Team was

established, under the direction of the Deputy

Vice-Chancellor (Academic and Research), which

has responsibility for formulating implementation

strategies and facilitating the coordination of the

implementation processes associated with the Review.

In conjunction with the Organisational Review,

the University commenced a renewed strategic

planning process under the guidance of the Deputy

Vice-Chancellor (International and Corporate). It

is envisaged that phase one of this process will be

completed by mid-2005 with the submission to the

University Council of a new Strategic Plan.

The University also commenced preparations in

earnest for the Australian Universities Quality Agency

audit, which is being led internally by the Registrar

and Chief Compliance Officer. CQU is scheduled

to make its portfolio submission in July 2005, with

the Auditor’s visit scheduled for October 2005.

The Registrar and Chief Compliance Officer also

had responsibility for leading the University in the

implementation of Minister Nelson’s higher education

reforms and extensive work was undertaken in 2004

in order to prepare CQU for the new era in higher

education in 2005.

The financial performance of the University

continued to strengthen during 2004, with a significant

increase in student enrolments on the Australian

International Campuses. The Queensland Auditor-

General reported that the results of CQU’s 2003

audit showed a continuing improvement in relation

to the operation of the University’s internal control

procedures and processes and commended the

University for achieving a successful unqualified audit.

The Auditor-General approved that the 2004 audit of

the University and controlled entities be contracted out.

CQU continued to receive external plaudits in 2004

and achieved 5-star ratings in The Good Universities

Guide for positive graduate outcomes; non-government

earnings; international enrolments; cultural diversity;

indigenous participation and credit given for TAFE

studies.

Looking ahead to 2005, the initiatives commenced

in 2004 to position CQU as a strong and dynamic

University will continue. A new Faculty structure

5

Vice-Chancellor & President’s Report6

will be introduced, reducing the number of Faculties

from five to three, which will address both economic

and strategic issues in order to produce the required

changes in program development and inter-disciplinary

cooperation necessary for CQU to succeed in the

future. The Organisational Review will continue

to be implemented and a new senior management

structure will be determined and implemented from the

beginning of 2006.

CQU’s international operations will continue to

be enhanced and further developed, and in particular

the Sydney International Campus will be expanded

to new premises and there will be a renewed focus

on increasing enrolments at the Fiji International

Campus. The University will also commence a

thorough repositioning of its future directions in terms

of program offerings and research, with the view

to ensuring it is well prepared for the educational

program demands expected to be encountered over the

next decade.

I am excited about the prospects for CQU in the

future and look forward to continuing to work with all

of our stakeholders to achieve our goals.

Professor John Rickard

Vice-Chancellor & President

Professor John RickardVice-Chancellor & President


Faculties Financial Services Division International Operations Student Administration

Research Staff & Student Services Division Marketing & Media Services Legislative Compliance

Library Industrial Relations University Relations Council Secretariat

IT for Teaching & Web Services IT Division Alumni Executive Appointments

Div. of Teaching & Learning ServicesAsset Management/Facilities Management

University Foundation Internal Audit

LEID Centre Student Recruitment Capricornia College Quality (Governance)

Nulloo YumbahUniversity Publications (including Handbook)

Bookshop University Statistical Collections

Oversight of Academic Board Budget Committee Direct Edge Annual Report

Quality (Academic) Quality Management & Coordination Quality (International Operations)

Regional Campus Heads Continuous Improvement Unit CQU Press

Travel Crew

Council

Vice-Chancellor& President

Deputy Vice-Chancellor

(Academic & Research)


(International & Corporate Development)


(Resources)

Registrar & Chief Compliance Offi cer

Academic & Administrative Structure

Academic & Administrative Structure 7

Academic & Administrative Structure

Academic & Administrative Structure8

Principal Officers as at 31 December 2004

Chancellor

Rennie Fritschy, BEng(Chem) Sydney, BEc WAust, FIEAust,

GAICD

Vice-Chancellor and President

Professor John Rickard, BSc(Hons), PhD London, FANZAM

Deputy Vice-Chancellor (Resources)

John Nelson, BCom Qld, FCPA


(International and Corporate Development)

Professor Jack Wood, BCom Melbourne, BEd Monash,

MEdAdmin, PhD Alberta

Deputy Vice-Chancellor (Academic and Research)

Professor Jim Mienczakowski, CertEd Webb, DipCSSD, BEd,

MA London, PhD Griffith

Registrar and Chief Compliance Officer

Kenneth Window, BA, MPubAdmin Qld, MEdAdmin UNE,

FAIM, FCIS

President (Academic Board)

Professor Alan Knight, BA Qld, PhD Wollongong

Dean (Faculty of Arts, Health & Sciences)

Professor Errol Payne, MSc Qld, MChem UNSW, MRACI,

CChem

Dean (Faculty of Business & Law)

Professor Catherine Smith, BA (Hons) Middlesex, MSc

London, PhD WAust, AFHARI, AIMM, MIPD, ANZAM,

MAICD

Acting Dean (Faculty of Education & Creative Arts)

Professor Richard Smith, CertTeach Sydney, BEd, BA

(Hons), PhD(Acting)Qld

Acting Dean (Faculty of Informatics & Communication)

Assoc Professor Tickle, Kevin, BSc, MScSt Qld, PhD

Griffith, MIEAust, AStat

Dean (James Goldston Faculty of Engineering &

Physical Systems)

Professor Elizabeth Taylor, AO, BEng UNSW, LLB(Hons)

UTS, FIEAust, CPEng

Dean (International Programs)

Professor Debbie Clayton, BAppSc(Maths) CIAE,

GradDipScEd, MAppSc WAIT, MACS

Head, CQU Bundaberg

Professor Alex Grady, BSc(Hons) Syd, PhD Otago

Head, CQU Gladstone

Associate Professor Robert Prater, BA, DipTertEd,

MEd(Hons) UNE

Head, CQU Mackay

Professor Phillip Clift, BEc(Hons) Qld, MSc Edin, FSS

Director (CQU International)

Kathy Ramm, BBus, GradDipMgt CIAE, MEcon UNE, FCPA

Director (Division of Facilities Management)

Phil Hancock, BInfoTech(CompSc) CSU, AFAIM

Director (Division of Library Services)

Graham Black, BA Griffith, GradDipLib CCAE, MBA CQU,

AALIA

Director (Division of Staff & Student Services)

David Swann, BCom, MBA Qld, AFAHRI

Director (Division of Student Administration)

Leanne White, BA CQU

Director (Division of Teaching & Learning Services)

Jeanne McConachie, GradCert(Man), Masters(PSM) Flinders,

DBA SCU

Director (Division of University Relations)

Ricki Jeffery, BEd QUT, DProf CQU

Director (Financial Services Division)

Kieran Smith, FCPA

Director (Information Technology Division)

Ian Jenkins, BEc Qld, AAII, MACS

Director (Nulloo Yumbah)

Assoc Professor William Oates, BA, MEd (Curriculum Stud)

UNE, DipTeach (Prim)GCAE

University Council

University Council

CQU Committee StructureCouncil

Academic Board

Executive Committee of the Board

Research Committee

Resources Sub-Committee

Professional Doctorate Committee

Postgraduate Research Advisory Panel

Animal Ethics Committee

Human Ethics Committee

Exclusions Committee

Appeals Committee

Program Review Group

Education Committee of the Board

Academic Assessment Committee for Students with Disabilities

Audit Committee

Property & Finance Committee

Executive Committee

Faculty Education Committee

Faculty Assembly

Faculty Research Committee

Faculty Industry & Community Advisory Committee

Faculty Planning & Development Board

Other

Academic Promotions Committee

ESOS Advisory Group

Timetable Management Committee

Student User Group

Web Management Committee

Handbook Working Party

Enrolment Issues Group

Audit Action Group

Joint Consultative Committee

General Staffi ng Committee

Equity & Diversity Committee

Academic Staffi ng Committee

Chancellory/Student Association ExecutivePlanning & Development Committee

International Strategy Group

Performance & Quality Action Group

Health & Safety Committee

Budget Committee

IT Steering Committee

IT User Group

IT Standards Group

Copyright Advisory Committee

Vic-Chancellor’s Forum

Vice-Chancellor & President Faculties

VC, DVC’s & Faculty Assemblies Meeting

Profile of CQU Council

22 members

The Council is responsible for the management and

control of the total operation of the University, which

includes its day-to-day affairs, property holdings and

financial management. The Council has responsibility

for overseeing, monitoring, assessing and management

of all commercial and academic activities. It acts in all

matters to advance the interests and aspirations of the

University.

The term of the current Council, which was

constituted in June 2004, concludes in June 2007.

Council meetings are held on a bi-monthly basis,

normally on the third Monday of each alternate month.

Official members (as at 31 December, 2004)

CHAIR

Chancellor

Mr Rennie Fritschy, BE(Chem) Syd, BEc WAust, FIEAust,

GAICD

Vice-Chancellor and President

Professor John Rickard, BSc(Hons), PhD Lond, FANZAM

Director-General of Education or nominee

Ms Lynne Foley, BEc, DipEd Qld, AMusA

President of Academic Board

Professor Alan Knight, BA Qld, PhD UOW

President of the Central Queensland University

Student Association

Mr Brendan Kirkman

Members appointed by the Governor-in-Council

Cr Glenn Churchill, Dip Frontline Mgt Aust Ins Ed Train,

GradCertMan CQU, Dip Public Safety QPS, AIMM

Miss Leesa Jeffcoat, BA, BEd(Dist) CIAE, MEd Admin Qld

Dr Ken King, BSc(Eng) Hons London, MSc PhD Leeds,

CertTeachFHE Portsmouth, FAIM, CDec

Mrs Laurie Lefcourt, BA Finance WOnt, CA, ACA

Dr Victor Mason, BSc(Eng), PhD S’ton, FIEAust, RPEQ

Ms Megan Morris, DipPhysio Qld

Mr Jim Tolhurst, BComm, MBA Qld, FCPA, FCIS, MAICD

Mr Charles Ware, BA, LLB(Hons) Qld, MBus(PubMgt) QUT,

MLGMA, FAICD

9

Risk Management Committee

Statutes Committee

Senior Appointments Committee

Staff & Student Committee

Ceremonial & Honorary Awards Committee

Campus Advisory Committees

University Council10

Elected members

Three elected members of the academic staff

Dr John Fitzsimmons, BA(Hons), PhD Adel,

GradCertOnlineLearn Ecowan

Associate Professor Leone Hinton, RN, GradDipEd(Tert)

DDIAE, MEd(Ed Admin) Adel

Dr Richard Whitwell, BEc(Hons) ANU, MFinMgt CQU, PhD

UTS, DipLaw NSWLPAB, ASA, CMA, AFAIM

One elected member of the general staff

Dr Andrew Vann, BEng(Hons) NottTrent, PhD Brist,

GradCertBusAd USC

One elected member of the student body

Ms Lauren Danastas, BBus(Acct), BBus(Hons) CQU

Two members elected by Convocation

Ms Leanne McMurtrie, BA(Dist) CQU, MDisStud Newcastle

(NSW)

Mr Thomas Rosier, AssDipBus CIAE, BComp CQU, JP

(Qual), FNIA

Additional members appointed by Council

Mr Ross Dunning, AC, BEng(Hons), BCom Qld

Ms Lynne Sheehan, BHlth(Nurs) CQU, RN

Secretary

Registrar & Chief Compliance Officer and Secretary

to Council

Mr Kenneth Window, BA, MPubAd Qld, MEdAd NE, FAIM,

FCIS

Minute secretary

Anne Harzer

Elected and appointed members (other than the Chancellor)

serve up to and including 11 June 2007, unless otherwise

indicated.

University Council

Farewell to Long Standing ChancellorOn 6 March 2004 the University said farewell

to its long serving and highly esteemed Chancellor,

the Honourable Justice Stanley Jones. Justice Jones’

initial service to the institution was as Chairman of

the By-Laws Committee in 1975. He subsequently

became a member of Council, Deputy Chairman

of the Council from 1987 to 1989 inclusive and

Chancellor from 1990 to 2004.

Justice Jones’ last service as Chancellor was to

participate in the ceremony inaugurating the new

Chancellor, Mr Rennie Fritschy, formerly Deputy

Chancellor and formerly the Chief Executive

Officer of Queensland Alumina, Gladstone.

Honourable Justice Stanley Jones

University Council

University Council 11

Council Record of Attendance 2004 Please note a change in Council Membership from

12 June 2004:

No. of Meetings Total Possible

Attended Meetings

Mr Ali Abusalem 1 1

Cr Paul Bell 0 3

Mr Clem Campbell 3 3

Cr Glenn Churchill 4 5

Ms Lauren Danastas 6 8

Mr Ross Dunning 3 6

(Leave of Absence 2 meetings)

Mr Robert Fisher 3 3

Dr John Fitzsimmons 5 5

Ms Lynne Foley 7 8

Mr Rennie Fritschy 8 8

Professor Glenice Hancock 5 5

Associate Professor Leone Hinton 5 5

Dr Ken King 4 5

Mr Brendan Kirkman 1 1

Professor Alan Knight 6 8

Ms Laurie Lefcourt 3 5

Mr James Jensen 3 3

Ms Leesa Jeffcoat 2 5

Honourable Justice Stan Jones 1 1

Dr Vic Mason 5 5

Mr Gary McMurtrie 5 6

Ms Leanne McMurtrie 6 8

Ms Megan Morris 7 8

Mrs Suellen Ohl 3 3

Professor John Rickard 3 3

Mr Tomas Rosier 3 8

Ms Lynne Sheehan 5 8

Ms Sharon Smith 2 3

Mr John Tait 2 3

Mr Jim Tolhurst 5 5

Dr Andrew Vann 4 5

Mr Charles Ware 8 8

Dr Richard Whitwell 5 5

12 Report 2002Highlights and Challenges of 200412

Highlights and Challenges of 2004

Highlights

CQU ended 2004 with 22 660 students, 54.44%

of whom were domestic students aged 25 and

over. Most of the domestic student load was in

the external or mixed modes. The University

employed 1360 staff members not including those

employed by Australian International Campuses

(DEST 2004).

The top four sources of domestic students

by statistical division were Fitzroy, Mackay,

WideBay/Burnett and Brisbane (DEST 2004).

CQU students came from 109 different countries

(DEST 2004), and most are studying at the

Australian International Campuses.

85% of CQU bachelor degree graduates secured

full-time employment within six months of

completing their degrees according to the

Graduate Careers Council of Australia ‘GradStats’

data compared with a national average of

79.9%. CQU students from the areas of building

(100%), nursing (97.1%), accounting (93.4%),

agriculture (91.7%) and social work (91.7%) were

particularly successful gaining employment.

CQU retained its 5-star rating for graduate

outcomes in The Good Universities Guide 2005

(released in 2004). The Guide gives CQU a

total of six top ratings and the University also

gains 4 stars (above average) for entry flexibility

and graduate starting salaries. The top ratings

for CQU are: positive graduate outcomes; non-

government earnings; international enrolments;

cultural diversity; indigenous participation; and

credit given for TAFE studies.

Challenges

CQU commenced a review of its operations

and appointed consultants Philips Curran to

advise in relation to a broad review of its

financial and strategic directions, structure and

staffing. An Organisational Review Team was

established, under the direction of the Deputy

Vice-Chancellor (Academic and Research), which

has responsibility for formulation of strategy and

coordination of the implementation.

In conjunction with the Organisational Review,

the University commenced a renewed strategic

planning process under the guidance of the Deputy

Vice-Chancellor (International and Corporate). It

is envisaged that phase one of this process will be

completed by mid-2005 with the submission to the

University Council of a new Strategic Plan.

CQU commenced preparations for the Australian

Universities Quality Agency audit. CQU is

scheduled to make its portfolio submission in

July 2005, with the Auditor’s visit scheduled

for October 2005. The Registrar and Chief

Compliance Officer also had responsibility for

leading the University in the implementation of

Minister Nelson’s higher education reforms.

13Report 2002

Strategic Plan 2003 – 2007

ContextCentral Queensland University (CQU) continues

to evolve as a strong player in Australian Higher

Education. While sharing some characteristics with

other universities in regional Australia, it continues

to develop its own unique characteristics, which

allow it to contribute to five Central Queensland local

communities (Bundaberg, Emerald, Gladstone, Mackay

and Rockhampton); to the Central Queensland region;

to the State of Queensland; to national Australia; and

to international communities, regions and countries.

CQU has a credible reputation for supporting its

students, wherever they are located; for identifying

and responding to the needs of its Central Queensland

communities; for the flexibility of its program

delivery; for the employment success of its graduates;

for the durability, creativity and responsiveness of its

staff to changing circumstances; and for successfully

catering for a rapidly expanding international student

population. It has developed one of the most multi-

cultural profiles of any Australian university and thus

has the opportunity to culturally enrich its programs

and the experiences of its students and staff.

This University is operating in a complex

environment where challenges and opportunities

abound. These challenges and opportunities arise from

a range of sources:

the changing nature of the regional communities

we serve, with recent impacts of drought and

significant industrial developments being

particularly noteworthy;

the increasing social and economic emphasis on

globalisation and commercialisation with the

recent impact of terrorism, warfare and global

transmission of diseases creating a new layer of

challenges;

the preoccupation of the Australian community

with the changing nature of the world in relation

to economic, social and political contexts;

the changing nature of career and employment

opportunities for our Australian and international

students and of visa and residency requirements of

our international students;

the changing and heightened expectations of an

increasingly diverse student population

the changing nature of work and associated staff

performance; the need for lifelong learning to

support career change and development;

entry into a new set of Enterprise Bargaining

negotiations for the period 2003- 2006;

an increasingly competitive higher education

sector which will undergo some significant

redefinition when the outcomes of the

Commonwealth Government Review of Higher

Education are promulgated and implemented

during the period 2003-2006;

the ever-expanding suite of legislation affecting

the operations of the University and the financial

impacts of compliance; and

cost escalations which have exceeded revenue

escalation.

During its first decade of operation as a university

(1992-2002), CQU developed a complex structure

of campuses reflecting its commitment to providing

higher education opportunities for students in Central

Queensland and Australia and, through commercial

approaches, to extending those opportunities to

international students. During that first decade and in

the years since, technological developments have been

harnessed to increase the speed of response to student

demand wherever it is located and to enhance the

quality and standards of our educational programs and

our teaching. Academic and social support programs

continue to be developed for our students so that their

prospects of success are strengthened.

Strategic Plan 2003 – 2007 13


In this second decade of the University’s

development, a fresh look is being given to where

the University is heading. In accordance with the

recommendations of the Phillips Curran report, a

comprehensive University strategic planning operation

has commenced aimed at presenting the University

Council by mid-2005, with a new Strategic Plan for

consideration and adoption.

Vision Statement

Our vision is to be:

a unified university, delivering a diverse range of

programs at campuses in several Australian states

and at a number of overseas locations;

acknowledged universally as a leader in flexible

teaching and learning and well focused research;

acknowledged as contributing strongly to the

sustainable development of the communities and

regions in which we operate.

We will strengthen our essence as a university

while operating successfully in an increasingly

commercial and competitive world.

Mission

Central Queensland University will provide:

local, national and international programs of

education, research and scholarship and hence

bring

intellectual, social, cultural and economic benefits

to the Central Queensland region, Queensland and

Australia.

Values

The University values and has a commitment to demonstrate:

excellence in its teaching and research programs,

and in the quality of its graduates;

excellence in research processes, ethics and

outcomes;

engagement with and relevance to its local Central

Queensland communities and industries and to the

broader national and international communities;

a global outlook in relation to its standards, its

curriculum, its campuses, its students and its staff;

inclusiveness, flexibility, accessibility, equity and

the use of appropriate technology in the delivery

of its programs;

teaching methodologies and media which cater to

the diversity of learners’ needs, their individual

learning styles and the creativity of staff;

professionalism and integrity in all the operations

which support its mission;

a learning and workplace environment that

encourages and supports the well-being of

students and staff and requires students and staff

to demonstrate honesty, courtesy, tolerance and

civility;

responsiveness to the increasing need to address,

in both its programs and its operations, global

issues of environmental sustainability; and

an overall approach that values innovation and a

determination to lead positive educational change.

The CQU learning community will be characterised by:

a commitment to the principles of lifelong learning

and information literacy;

the acquisition of knowledge, skills, processes and

values to enable positive participation in an ever-

changing world; and

the development of learning values and

strategies appropriate to a wide range of learning

environments.


15Report 2002Strategic Plan 2003 – 2007 15


GoalsGoal 1: CQU will have appropriate management, governance structures, quality systems and processes in place to enable corporate goals to be met.

Priority Objectives KPIs Outcomes

1.1 To develop and implement a coherent framework and set of processes for effective, ongoing institutional planning.

Strategic Plan completed and revised annually by June each year.

Annual Operational Plans constructed and revised (30 Nov. each year).

Annual Budget constructed to support Strategic and Operational Plans (30 Sept. each year).

Second year of Strategic Plan 2003 - 2007

Acting on the recommendations from the Phillips Curran Report at the end of 2004, the DVC (International and Corporate) commenced the process to renew the institutional strategic plan and develop a planning framework and cycle.

1.2 To implement systematic reviews of courses, programs and research direction to enhance the quality of teaching, learning and research across the University.

University Strategic Plan for Research finalised and approved – June 2003.

University Strategic Plan for Teaching and Learning finalised and approved – September 2003.

Review of programs across the university completed September 2003 and implementation commenced December 2003.

Review of academic legislation, policies and procedures for all campuses completed and submitted June 2003 and resulting revisions introduced December 2003.

Completed

Management Plan for Teaching and Learning 2004 - 2008

External review of the Institute for Sustainable Regional Development commenced September 2004. Report to be presented to University in March 2005.

Review of courses and programs were undertaken in accordance with the database monitored through Academic Board.

Content Management System developed to enable an authenticated database for all University policies

1.3 To ensure that the most appropriate student-centred systems, processes and support mechanisms are in place to facilitate equitable access, academic progress and success for all CQU students.

All processes and systems related to enrolment, recording of examination results and graduation are reviewed annually (September 2003, 2004, 2005) and improvements introduced for following year (January 2004, 2005, 2006).

Investigation, resolution and implementation of structural enhancements/upgrades to Peoplesoft and other strategic IT platforms.

All Student Service Line Action Requests analysed and recommendations made and adopted, including online result advice, e.rolment and Student Administration Information Guides consolidated in one document.

Marking and Grades Upload process reviewed, grades now available to students earlier in main terms.

New server, system upgrade and new fields within PeopleSoft to ensure compliance with government legislation and to enhance PSHE performance during peak periods.

16 Report 2002


1.4 To ensure improvements required by Queensland Audit Office are implemented and that unqualified audit certification of annual accounts becomes a predictable annual outcome.

Favourable audit reports received.

Annual accounts certified without qualification by mid March each year.

Achieved

Achieved

1.5 To identify and implement strategies for cost containment and revenue expansion.

Cash deficit for 2003 reduced to less than $1mil (31 December 2003).

Cash surpluses achieved in subsequent years (December 2004, 2005, 2006).

A revenue enhancement strategy developed by December 2003 to identify, investigate and assess emerging commercial opportunities.

2003 - Deficit $4.6m,2004 - Surplus $16.5m

This issue has been taken on board with Phillips Curran review and is still in development.

1.6 To develop appropriate costing strategies to enable coordination of revenue and expenditure and to measure the impact of business decisions across all programs and activities.

Costing approaches for current programs and courses on Central Queensland campuses developed and approved - December 2003.

Costing approaches for delivery of programs in international campuses (AICs) and in overseas locations - December 2003.

All new course and program proposals include an approved costing formula prior to consideration for implementation - October 2003.

Still being developed, expected costing model to be completed by 15/5/2005.

As above

As above

1.7 To ensure that the most appropriate communications and information technology infrastructure are in place to support the staff and students of the University.

CQU web page reviewed and new format approved - June 2003.

Online handbook further developed - June 2003.

Preparation for change from WebCT to Blackboard as course delivery tool completed - December 2003.

Post implementation review of the Next-Generation Videoconferencing (video over IP) completed July 2003 and required adjustments made December 2003.

Completed in 2003. Faculties and Divisions now moving towards using standard University template for websites.

Completed in 2003 with further improvements underway.

Blackboard implemented as the University’s supported learning management system. Technical and staff development support provided.

Completed in 2003.



17Report 2002Strategic Plan 2003 – 2007 17



2.1 To improve knowledge of, interest in and support for CQU and its programs within the local, regional, national and international communities in which it operates.

Community surveys about CQU undertaken, compared annually and appropriate strategies built into annual revisions of strategic plan – October 2003, 2004, 2005.

Conducted activities to gather data to provide an evidence-based framework for implementing a strategic shift in CQU toward a marketing oriented culture.

Conducted research to benchmark marketing activity and to provide accurate information to decision makers at CQU.

Increased the suite of University publications creating a broader range of corporate materials based on testimony that can be defended.

Goal 2: CQU will develop mutually beneficial partnerships with its rural, regional and international communities. There will be knowledge exchange through teaching, research and consultancy.


1.8 To have systems in place to meet the standards of an AUQA audit whenever scheduled.

Self-assessment and mock audit completed March 2004.

Adjustments and improvements made December.

Quality Management Framework endorsed by the Planning and Development Committee in June 2004.

Conducted self-review in December 2004 in preparation for Australian Universities Quality Agency audit scheduled for October 2005.

18 Report 2002Strategic Plan 2003 – 200718



2.2 To develop procedures for ensuring that our campuses, programs and research contribute to the development of sustainable management practices.

Research and publications of Institute for Sustainable Regional Development (ISRD) receive regional and national acknowledgement for their contribution to sustainable management practices.

Centre for Environmental Management develops programs and demonstrates contributions to sustainable environmental management.

CQU as an organisation demonstrates reduction in consumption of water and electricity and demonstrates sustainable management of all resources.

Strong partnerships established with government, industry and the community. Strong strategic research and commercial linkages also established with networks of national Universities such as the ARC networks and Centres of Excellence.

CQU played a major role in contributing to State and Federal Policy on sustainable regional economic development.

CQU tendered its electricity supply on the contestable market. A 10% ($150 000) reduction in electricity cost across all campuses was realised in 2004, in spite of a 10% increase in usage.

Water saving strategies included: water saving plumbing fittings, and automatic sprinkler systems watering at night. The outcome has been the reduction of water usage (Kls) at CQU Rockhampton in 2004 of 20%.

2.3 To continue to improve the participation, retention and success rates of equity groups targeted by CQU.

Numbers, retention, progress and graduation rates of students from low socio-economic backgrounds, disability groups and women in non-traditional areas of study increased by 5% per annum.

CQU continues to strive to meet DEST access, participation, retention and success targets.

Access by females in the non-traditional areas of architecture & building and engineering & related technologies improved in 2004.

The Apparent Retention Rate for students with a disability increased significantly in 2004.

CQU continues to draw a substantial proportion of its students (some 30%) from low SES backgrounds based on the State distribution.

19Report 2002


2.4 To continue to improve participation, retention and success rates of indigenous students.

Number of indigenous students participating in access and undergraduate programs increased by 5% - annually.

Retention, progress and graduation rates of indigenous undergraduate students improved by more than 3% - annually.

Numbers of indigenous students enrolled in postgraduate studies with CQU increased annually.

Numbers of indigenous postgraduate students completing programs of study increased annually.

The Tertiary Entry Program maintained enrolments during 2004. The ATSI TEP students at the Correctional Centre completed courses and have maintained enrolment.

ATSI undergraduate enrolments increased in 2004 as did the retention rate.

There was a significant increase in the number of ATSI postgraduate students in 2004.

The second ATSI PhD will graduate in February 2005. Postgraduate completions are steadily increasing.

2.5 To work in partnership with Regional Development Organisations (RDOs), Area Consultative Committees (ACCs) and ATSIC for appropriate program, research and consultancy development.

Current and proposed programs, research and consultancy reviewed and developed in consultation with Regional Development Organisations, Area Consultative Committees and ATSIC – September 2003.

Evaluation of programs include feedback from RDOs, ACCs and ATSIC – December 2003.

Discussions occur on an ongoing basis. Director of the ISRD is proactive in this area.

Ongoing

2.6 To engage CQU Alumni in promotion of the University and in mentoring and supporting current students.

CQU Alumni profiles regularly published in all CQ communities.

A trial Alumni Mentor Program introduced on one CQ campus and one AIC – December 2003.

Key alumni profiles regularly published in newspapers and University websites.

Alumni encouraged to attend CQU events and network with both staff and students. The AIC program has been deferred due to restricted resources mid 2003.

Designed and implemented research instruments that captured a ‘snapshot’ of perceptions of CQU alumni to broaden the collection of data from stakeholders to inform marketing strategy and tactical decision making, both for the present and future.






2.7 To respond effectively to Government incentives for regional development.

Analysis of incentives for regional development offered at both State and Commonwealth Government levels and determination of strategies for adoption by CQU – June 2003.

Successful application of these incentives to CQU- research funds- capital development funds- scholarship and student support funds

Increased participation of international students in CQU programs at CQ campuses December 2003 (2004 & 2005).

CQU continues to investigate all opportunities for regional development, and to engage with local, state and Commonwealth Governments and their agencies to ensure continued regional development.

CQU achieved an increase of 10.7% in undergraduate international students and a massive 61.6% increase in postgraduate international students on CQ campuses.


3.1 To ensure all programs and courses are current in terms of global developments.

Annual evaluation mechanism developed for curriculum review and implementation of changes identified as necessary- Mechanism developed by September 2003- Annual reviews conducted (2003, 2004, 2005, 2006).

Academic Board approved the Review of Programs and Courses Policy in May 2004. The policy provides maximum review periods for programs and courses as well as review guidelines.

Development began on an electronic business system for the approval of program and course proposals. Within this system, review dates for newly approved programs and courses will be set.

Academic Board approved the initial schedule of program reviews in December.

Mandatory course and teacher evaluations implemented across all sites. Data publicly available on University website.

GDS/CEQ received over 70% response. 5 stars for 4 criteria.

Goal 3: CQU will maintain its standing as a successful provider of programs for international students. It will emerge as a unified university in which the integration of programs for international and domestic students is a distinguishing characteristic. The whole academic and social experience of our students and staff and the fabric of our communities will be enriched by the diverse cultural mix of our students and teaching locations.

21Report 2002



3.2 To ensure all staff have development opportunities appropriate to teaching and research in a global environment.

Staff development programs constructed to achieve this goal by December 2003 and introduced across the University by December 2004.

2004 Teaching Showcase held to showcase teaching issues related to working in a global environment. Refereed papers were published on the Studies in Learning, Evaluation, Innovation and Development websiteURL: http://sleid.cqu.edu.au//

Teaching and Learning Seminars identified flexible learning and teaching issues each week during term in 2004. Evidence of the Seminar Series titles can be found at: http://aus.calsplus.com/cqu_general_sd

Reflective Teachers Group assists staff who are teaching in diverse circumstances with diverse student groups.

Blackboard training for staff both in design and functionality regarding delivery to diverse groups of students in distributed learning environments.

3.3 To review current approaches to the management of program delivery for international students and change where appropriate.

Council working party and senior management complete a review of current management of international program delivery – June 2003.

Council, management and staff determine the overall strategy to be adopted by the University in relation to internationalisation for the period 2004-2010.- partnerships- contractual arrangements- locations- delivery methods- programsby December 2003.

Reports from review received by Council. Implementation incorporated into CQU Organisational Review and corporate structures review.

Major review of structuring of C_Management Services commenced late 2004.

3.4 To harness opportunities for CQU in the international education sector.

Integrate the identification of emerging opportunities for the provision of international education services in the strategic planning process.

Develop an international education strategy by December 2003 to investigate and assess identified opportunities.

Commenced development of strategy in line with strategic planning process, through the International Strategy Group and wider CQU strategic planning.





3.5 To prepare CQ communities for the introduction of international students to all CQ campuses.

Campus strategies developed by all CQ campuses for the introduction of international students.

Resource needs assessed.

Cultural awareness programs developed for staff, local students and local communities.

Developed a draft strategic plan to increase international student participation at CQU campuses, focus on program pathways and support. Limited by Faculty resource constraints.

3.6 To continue to be an active participant in the Queensland Government program for attracting international students to Queensland.

CQU demonstrates successful participation in international markets identified as priority areas by State Government.

CQU contributes to the identification of markets for the State to pursue.

CQU continues to attract state and national recognition for its success as an exporter of educational programs.

Continued successful recruitment from identified countries particularly China. Participation in market development with QETI in Japan, Korea, UAE and Latin America.

Participated in the Queensland Government Cricket Tour to India

Won regional exporter and finalist in State Export Awards

3.7 To ensure CQU meets the expectations of students, staff, State and Commonwealth Governments in terms of student support, customer service, academic standards.

Annual surveys of staff and student satisfaction introduced and repeated annually- introduced by December 2003- implemented annually thereafter- changes made in light of outcomes.

CQU continues to demonstrate Educational Services for Overseas Students (ESOS) Compliance through successful ESOS audit outcomes.

Completed audits and staff training for ESOS compliance at Gladstone, Bundaberg and Rockhampton campuses.

Participated in DEST/DIMIA audit of the Melbourne International Campus, which received an excellent report.

23Report 2002


Goal 4: CQU will respect the diversity of its student population by responding flexibly to the learning needs of students.


4.1 To evaluate, develop and update, in annual cycles, the Teaching and Learning Management Plan.

All Faculties have Teaching and Learning Strategic Plans. 30.6.03.

Faculty Plans inform the review of the University’s Teaching and Learning Management Plan – December 2003.

Faculties were not required to produce Teaching and Learning plans due to the organisation review, however Deans and Directors will report annually against KPIs in the University’s Teaching and Learning Plan.

Quality Management Framework for Teaching and Learning Element approved including reporting and monitoring processes.

4.2 To introduce and regularly update staff induction and training programs which will include the teaching requirements and learning outcomes expected within the Faculties and Schools.

A program developed and trialled in at least one school within each Faculty - December 2003.

Program refined and implemented across the University – December 2004.

Compulsory induction introduced for all new academic staff including casual appointees.

Teaching Showcase conducted.

Teaching and Learning Grants awarded.

Vice-Chancellor’s Teaching Award was given to one Faculty for a team of four staff members.

4.3 To further develop and constantly update the appropriateness and effectiveness of strategies to support learning being used with all groupings of students in all locations.

Staff and student evaluations of teaching and learning implemented – December 2003.

Programs and program delivery adjusted as a result of review findings – Annual.

Learning support provided on all sites and by distance.

Review of Blackboard and ISL conducted and recommendations implemented.

Developed manuals to assist lecturers with assessment, student support, BlackBoard, Distance Education, Print, Teaching online.

Resources to support students developed in print and online.

Teaching and Learning Seminars held weekly during semesters.

Reflective Teachers Group actively promoting quality teaching.

STEPS bridging program available face to face across Central Queensland campuses





4.4 To develop the Learning Evaluation Innovation and Development (LEID) Centre as a ‘nerve-centre’ to support further developments in flexible learning through research and information dissemination.

Director of LEID Centre appointed – June 2003.

Role of LEID Centre defined and operational – December 2003.

Teaching and Learning E - Journal published.

Report on attrition and retention published.

Framework for evaluating courses developed.

4.5 To review resourcing policies for teaching and learning to establish quality learning outcomes for all students in all locations.

As part of annual budget process review university wide and faculty allocations to distribute funds appropriately.

All Faculties and Campuses have funding appropriate to the learning needs of their students and teaching needs of their staff.

Not yet completed. Documented in Phillips Curran review and also being included as an outcome of the costing project.

As above.

Goal 5: CQU will have an international research reputation while contributing research-based knowledge and applications to the community it serves.


5.1 To identify and respond strategically to opportunities for research and consultancy development at regional state, national and international levels.

Increased research funding achieved by CQU from business and industry, Commonwealth, State and overseas governments.- Measured annually.

CQ communities are well informed of CQU’s research and consultancy capabilities and achievements- newsletters produced- researchers invited to speak to business and professional groups

Increased number of approaches from CQU communities for research and consultancy support.

CQU continued a growth trend in external research funding in 2004. See research report in this document.

Making further approaches to communities.

5.2 To develop and regularly update the CQU Research Strategic Plan, taking into account national and state priorities, local capabilities and international opportunities.

Research Strategic Plan finalised and approved – June 2003.

Faculty and Centre plans adapted to support the University’s Research Strategic Plan – December 2003.

Completed - to be reviewed annually.

Researchers invited to provide input to the Research Strategic Plan, with retreats held in June and October 2004.

25Report 2002



5.3 To encourage staff to improve their qualifications and research skills and to support staff and students undertaking research consistent with the Research Strategic Plan.

Incentives and rewards developed for staff who complete research higher degrees.

Target academic staff recruitment to people with qualifications and research expertise supportive of Research Strategic Plan.

Staff development programs to assist in the acquisition of research and supervision skills introduced by Research Service Office and access by staff.

Completion results in an increment in staff wages.

Staff development through the Research Office focusing upon supervisory skills, generic skills and enhancing skills for publishing of refereed journals.

5.4 To develop the scholarship of teaching and learning as a valued research direction for staff at CQU.

LEID Centre established and first annual plan for research into teaching and learning developed and promulgated – December 2003.

Teaching and Learning Plan to be presented to first Academic Board meeting in 2005.

5.5 To increase the number of CQU staff receiving national and international recognition for their research.

Number and range of staffinvited to present at internationally recognised conferences increased.

Number and range of staff having research published in national and international refereed journals increased.

Staff at CQU continue to publish their research outcomes in national and international refereed publications, which ensures higher profile for both the individual and the University as an institution.

5.6 To investigate commercial opportunities for intellectual property.

Strategic Plan for management and commercialisation of Intellectual Property (IP) developed and approved – December 2003.

Commercialisation is managed through the provisions of the University’s IP and Moral Rights policy.

CQU has developed a database and associated procedures for management of IP and commercialisation.


26 Report 2002Review of Activities 26

Goal 1: Quality Systems

The Performance and Quality Action Group

(PQAG) disbanded on 31 May 2004 having

achieved its Terms of Reference to develop

and produce the CQU Quality Management

Framework (QMF). The QMF will form the

foundation for the AUQA audit preparation

project. The AUQA audit of CQU will occur

in October 2005 with documentation required

in July 2005.

The CQU Organisational Review Report prepared

by consultants, Phillips Curran was received in

July 2004. A consultation process for the review

report was prepared and communicated to staff.

The senior executives met in July to discuss the

report, followed by a joint meeting of the Steering

Committee, Reference Group, Deans, Heads of

Division and Heads of Campus. By the end of the

year the Organisational Review Report, together

with feedback from staff, was being analysed by

the senior executives.

The Finance Upgrade Steering Committee

(FUSC) was established following approval by

the Vice-Chancellor and President in November

2003. The FUSC as a consultative group for

the DeputyVice-Chancellor (Resources) met

regularly to oversee and provide guidance for the

implementation of the finance system upgrade

project.

CQU was well represented on national committees

relating to the implementation of the Higher

Education Information Management System

(HEIMS). Mr Ken Window is a member of the

Senior Executive Group, Dr Andy Vann is a

member of the Systems Advisory Committee and

Ms Leanne White is a member of the Business

Advisory Committee. Staff from the Information

Technology Division were also involved in

forums to explore the best options for integrating

the PeopleSoft system to meet the requirements

of DEST and the HEIMS system. CQU met the

1 October HEIMS deadline for information to

DEST including publication of course details

in the student handbook, on the website and

notification of details to DEST. This was a result

of significant collective efforts of CQU staff

across the operational areas.

The Division of Teaching and Learning Services

are working on a Content Management System for

CQU. The system is intended to replace various

separate systems for essential corporate

information to provide consistent and accurate

provision of information for staff, students and

other stakeholders. Work has commenced on

mapping the academic policies into the system

and work is progressing on implementing the

course profiles and handbook components. A

web-based University Glossary of Terms is also

being developed within the Content Management

System.

The Division of Library Services completed its

2004 Strategic Plan in alignment with the CQU

Strategic Plan. The Library is one of the top

performing libraries of 36 university libraries

surveyed for the last three years as part of the

Council of Australian University Libraries

benchmarking exercises. The independent survey

showed that CQU was one of only three libraries

not to record a significant gap between customer

expectation and performance.

The Facilities Management Division implemented

‘Mex’, the computerised maintenance system.

The web-based maintenance request system will

provide accurate records of maintenance costs

and compliance to legislative requirements,

whole of life costing for asset replacement, work

planning and automatic generation of scheduled

maintenance tasks.

The Records and Archives Office is reviewing

the implementation of TRIM and recordkeeping

systems into Chancellery and the Office of the

Registrar and Chief Compliance Officer. Issues

are being addressed to ensure the system is

effective, efficient and fully meets the needs of

the University.

Review of Activities

27Report 2002


CQU Online

The University’s ‘Web Kiosk’ went live in

November. The interactive website will enable

prospective students to enter web requests for

course information.

Prospective students answer a few simple questions

online to discover the different study options at

CQU and the services to support students.

It takes only a few minutes to complete and users

finish with a personalised response, which they

can print straight away or save for future reference.

Contact details are provided for further information.

Go to http://webkiosk.cqu.edu.au

Review of Activities 27

Goal 2: Regional Engagement

CQU received a significant pledge of support

from the Federal Government to establish a

Science and Technology Precinct at CQU Mackay.

In the lead up to the 2004 Federal Election, the

Liberal – National Coalition undertook to provide

$8 million to establish a precinct to support two

of Central Queensland’s main industries - sugar

and mining. Research conducted at the Science

and Technology Park at CQU will benefit the

University, and enhance the outcomes for the

Queensland economy. R&D associated with sugar

milling operations has many synergies with the

mining industry and the University is currently

exploring the feasibility of a Mining Engineering

Centre as part of the Precinct at CQU.

The Minister for State Development and

Innovation, The Honourable Tony McGrady,

MP, invited Professor Elizabeth Taylor, Dean of

the James Goldston Faculty of Engineering and

Physical Systems to become a member of the

Manufacturing Leaders Group. In this position the

Dean will represent the interests of manufacturing

education, skills development and research.

The Minister notes that participation should

ensure that the interests of Central Queensland

are incorporated into the State’s Manufacturing

Strategy.

The Deputy Leader of the Opposition and

Shadow Minister for Employment, Education and

Training Jenny Macklin and the Federal Member

for Capricornia Kirsten Livermore visited CQU

Rockhampton and met with the Vice-Chancellor.

Ms Macklin was interested in CQU’s preparatory

programs (STEPS and WIST) and articulation

arrangements with the TAFE/VET sector.

CQU Press was featured at the Brisbane Writers’

Festival with the book launch of Best Stories

Under the Sun. Revenue generated from 2003

sales totalled over $500 000, which is the best

result ever achieved in 10 years of publishing.

Some of the most notable launches in 2004

included:

28 Report 2002Review of Activities 28


• Women of the West at the Queensland

Museum on 28 April. The Governor of

Queensland, Her Excellency Quentin Bryce

AC, officiated at the launch.

• Portraits on Yellow Paper by Justice Ian

Callinan. Launched in Sydney in April,

the event was well attended by members of

the judiciary; all hard copy volumes were

sold on the night; and the book has generated

significant media attention.

• Queensland Showing Off, launched by

the Premier of Queensland in the Red Room

of Parliament House in August. This book

was made possible by a $10 000 subsidy

from the Queensland Museum.

CQU Emerald relocated to the Emerald

Agriculture College (EAC) in June. This move

was prompted by the increased growth of CQU

Emerald with the 2004 introduction of the

Learning Management programs. The potential to

develop degree programs and research projects in

conjunction with the EAC will guarantee further

growth at CQU Emerald. The Emerald Campus

has worked closely with the Education Training

and Advisory Network (ETAN) to establish

community links and advance the educational

opportunities offered in rural regions.

Queensland Heritage Council approved the

conservation plan for the Rockhampton Heritage

Post Office in principle subject to an appropriate

development application. Additional funding will

need to be obtained for the refurbishment to be

undertaken in 2005. This plan allows the project

to be completed in one stage rather than three and

reduces the project cost by approximately

$650 000.

The Division of University Relations launched the

pilot-project ‘Discover CQU’ shop-front premises

in the Rockhampton city centre in February. The

shop will provide a range of study and career

planning services for prospective students through

the provision of friendly, useful information in

an off-campus location in the central business

district. Community information sessions and

school visits were conducted in the Discover CQU

shop during the year.

Researchers and research higher degree students

in the Faculty of Business and Law have moved

into the refurbished Former Supreme Court

Building in CQU’s Rockhampton city precinct.

A function at the Supreme Court on 22 June

launched a partnership between Queensland

Rail and the Faculty of Business and Law. QR

is looking to CQU to provide business programs

for managers and potential managers in the

Networks divisions. If this proves a success, there

is potential for attracting employees from other

divisions across QR.

The Central Queensland Multicultural Fair

and CQU Open Day held on 8 August at CQU

Rockhampton once again were extremely

successful and well-attended community events.

The day included a citizenship ceremony for new

Australian citizens based in Rockhampton and the

launch of two new CQU Press books.

The Division of Library Services hosted the

3rd International Lifelong Learning Conference

held at Rydges Capricorn Resort in June. The

Conference attracted over 200 delegates from

throughout Australia and 12 overseas countries.

Conference themes included information literacy,

generic skills, and equity and diversity.

Leader of CQU’s Health Informatics Research

Group, Professor Evelyn Hovenga, has introduced

Rockhampton Base Hospital doctors to the

potential of new AccessGrid technology located

at CQU Rockhampton. Other regional doctors

and health professionals are being encouraged to

explore the technology also. It is possible that

29Report 2002


AccessGrid could reduce the need for costly travel

for both doctors and patients. The technology

enables participants to hear and see each other,

and to share documents and images, in real time.

AccessGrid can support research consultations,

diagnosis of patients and demonstration of

procedures.

The COIN Internet Academy is a CQU and

Rockhampton City Council collaboration that

provides training to local community groups in

information technology and performs research

programs. CQU Students in Free Enterprise

(SIFE) will be joining with COIN to help provide

training workshops for the community in common

information technology areas that will benefit

participants in their professional and personal life.

David Myers - Member of the Order of AustraliaOn 17 September Professor David Myers was

made a Member of the Order of Australia by

the Governor of Queensland, Ms Quentin Bryce

AC. The award was primarily in recognition of

David’s work in founding and directing the Central

Queensland University Press (Old Silvertail’s

Outback Books).

Central Queensland University Press acts as

a regional publishing house representing the best

in literature, art, history and heritage from all the

regional areas of Queensland. CQU Press has

demonstrated a successful publishing commitment

to Queensland since its foundation in 1993 and has

now published and successfully marketed over 150

books throughout Australia.

The photo shows David in the gardens of

Government House immediately after the ceremony

with his wife and family. He said the award was an

acknowledgement of the wonderful books written

by over 100 bush and outback authors of CQU

Press and it had been an extraordinary privilege

to work with these men and women of outback

Australia.




Goal 3: Internationalisation

Student enrolments at CQU’s Australian

International Campuses increased by 10% in 2004

from 2003.

International students continue to play a

significant role in the total population of research

higher degree candidates at CQU, across all

campuses. In 2004 research higher degree

enrolments exceeded 250 candidates for the first

time in CQU’s history.

During the year CQU International hosted

agent, government and partner visits from the

United Kingdom, India, China, USA, Hong

Kong, Taiwan, South America and Japan. These

visits profiled CQU as a quality provider of

international programs and helped to sustain

student recruitment. CQU International was also

involved in offshore recruitment, marketing, and

business development activity in Hong Kong,

China, Malaysia, Taiwan, Vietnam, and Poland.

Prof Elizabeth Taylor, Dean of the James

Goldston Faculty of Engineering and Physical

Systems, was CQU’s delegate to the Queensland

Universities Seminar Series Tour of India and Sri

Lanka. This tour intended to raise awareness in

India of the quality of Queensland universities

and possible linkages, particularly in the area of

research. The tour generated greater understanding

of Indian higher education, increased networking

with Queensland universities and government.

CQU International developed a draft strategic

plan to increase international student participation

at CQU campuses, focus on program pathways

and support. One of the recommendations of

the Review of International Operations (West

Review), the Planning and Development

Committee endorsed the plan in January 2004.

Following the ISANA conference held at CQU

in October 2003, Keynote Speaker Professor

Simon Marginson from Monash Centre for

Research in International Education, indicated his

support to ISANA National Council to engage in

further research into the student support needs of

international students studying in Australia. The

DEST/DIMIA sessions facilitated by Ms Margaret

McKinnon, Australia Education International, and

Ms Linda Laker, DEST were very well attended

- generating much discussion in relation to ESOS

(Education Services for Overseas Students)

compliance issues. Contributions from CQU’s

Professor Stewart Marshall, Associate Professor

Kerry Mummery, Ms Roslyn McCarthy, Ms

Deanne Emblem and Ms Natasha Lamb were also

well received.

CQU International completed audits and

provided staff training for ESOS compliance at

the Gladstone, Bundaberg and Rockhampton

Campuses. CQU International participated

in DEST/DIMIA audit of the Melbourne

International Campus, which received an

excellent report.

The Australian Computing Society (ACS) recently

accredited CQU’s computing programs. ACS

accreditation is extremely important to CQU

enrolments on the international campuses. The

ACS, in addition to being the relevant professional

body, also conducts the immigration skills

assessment for DIMIA. During the past two years

immigration rules have changed, resulting in the

tightening of criteria for ACS accreditation. CQU

has been successful in maintaining accreditation

and the new Master of Information Systems and

Master of Information Technology offered by

the Faculty of Informatics and Communication

are both fully accredited. ACS panel members

visited CQU’s international campuses in Brisbane,

Sydney, Melbourne and the Gold Coast and were

very impressed with both staff and students.

A number of CQCM students have gained national

and international profiles. Current student in the

Bachelor of Music program, Carlos Villanueva,

was the subject of a series of SBS programs

screened in May called Viva! These highlighted

his life as a Chilean composer and musician living

and working in Australia and rediscovering his

musical roots in Chile. Carlos is a student of the

‘Virtual Conservatorium’.

30



Goal 4: Flexible Learning

Queensland Premier Peter Beattie hosted

vice-chancellors and equity representatives

from Queensland’s universities in Brisbane in

October at a ceremony to sign a commitment

to discrimination-free education and respect

for cultural diversity. The Premier emphasised

the ‘enormous benefits of celebrating

multiculturalism’ and announced an extra $3

million for activities celebrating diversity.

In November the University achieved greater

input into the State Government’s Education

and Training Reforms for the Future (ETRF)

through the acceptance of the Regional Disability

Liaison Officer (RDLO) onto the District’s

ETRF Management Committee. The RDLO

will be providing the Management Committee

with information on the needs of students with

disabilities transitioning from schools into further

education and training.

CQU hosted the 2004 Teaching and Learning

Showcase in February 2004. The forum provided

CQU staff the opportunity to discuss and debate

teaching and learning issues; consider new

developments; and to showcase talents and

innovations. World-class speakers included

Associate Professor Peter O’Donohue (University

of Queensland) - Prime Minister’s Award for

Teacher of the Year; Mr Chris Sutton (VET

sector); Associate Professor Jan Herrington

(Australian National Training Authority); Ms

Carol Daunt (LearnTel P/L – tele-teaching); Mr

Darrall Thompson (University of Technology

Sydney) and Professor Michael Singh (University

of Western Sydney).

CQU signed a Joint Activity Agreement with

the Central Queensland Institute of TAFE on

21 April. The agreement will allow CQU to

develop economies of scale and common ways

of delivering programs to the benefit of each

institution and their communities.

The Directors of the Library, Information

Technology, and Teaching and Learning Services,

are investigating ways of improving the delivery

of CQU courses to students and improve the

overall quality of learning at CQU. A review

of the University’s Teaching and Learning

Plan has commenced and will be presented to

the first Academic Board meeting in 2005 for

endorsement.

The University’s Planning and Development

Committee is considering the appropriate level of

support and resources that the University should

provide to students in terms of course materials,

IT support, online course content, etc. Professor

Mienczakowski is working with the Deans

and Directors of the Division of Teaching and

Learning Services and the Information Technology

Division to prepare a proposal for standards to be

implemented across all Faculties.

‘CQU Connections’ maintains a satisfactory

retention rate (average of 75%) for students

who are assisted through this program. CQU

Connections began as a program to assist students

from low socio-economic backgrounds to access

and succeed at university. Due to student and

community demand in 2002 and 2003, this

program has been broadened. While continuing to

focus on low socio-economic students, programs

are now provided for a wide range of prospective

students. The aim is to give prospective students

comprehensive career planning and experiential

preparation thus providing a solid base for

success at tertiary studies, this support framework

continues throughout first year.

Enrolments in the Nulloo Yumbah delivered

course ‘Introduction to ATSI History’ in the

Faculty of Arts, Health and Sciences has increased

four-fold from six in 2003 to 24 in 2004. Twenty

students studying the course are international

students. Nulloo Yumbah’s ‘Foundations of

Indigenous Learning’ course has attracted 15

international students.



CQU successfully delivered its inaugural ‘Girls

in Maths, Science and Technology Summer

School’ in Rockhampton in February 2004.

The Honourable Anna Bligh, MP, Minister for

Education, officially closed the event. As part

of the Queensland Government’s ‘Science State

Smart State’ Initiative, the week long practical

event involving year 10 girls enabled rural,

regional and remote Central Queensland girls to

participate in such an event without having to

travel to a metropolitan area. Residing on-campus

at the Capricornia College, the girls were also

able to experience life at CQU.

Mr Graham Black, Director of the Division of

Library Services, has attended presentations

by IDP Australia and the Audit Director of

AUQA where the issues of library services and

information literacy skills for offshore students

were discussed. This matter has also been raised

at CQU’s International Strategy Group to ensure

offshore students receive the same levels of

support for these services as onshore students.

The Faculty of Business and Law reviewed its

programs in 2004. The changes to the programs

will provide students with flexibility in their

studies and the opportunity to ‘mix and match’

disciplines to enhance employment prospects.

Courses at the Central Queensland

Conservatorium of Music (CQCM) continue to be

offered in a range of modes including intensive

delivery on-campus and off-campus (Brisbane,

Hamilton Island, Rockhampton and Mackay),

online materials using Blackboard (CQU’s online

learning management system) and face to face

with full-time staff and visiting artists.

CQU’s preparatory program STEPS continues to

assist students to gain access to university study.

84% of students enrolled in 2004 Autumn Term

graduated. 100 extra places are allocated for 2005.

32

The Equity and Diversity Office worked with the

Information Technology Division staff to install

dedicated Integrated System Learning facilities to

improve disability access to teleconference and

multi-campus delivery systems.

The Equity and Diversity Office has been

working with various areas of the University to

provide financial support to students in need,

including one-off equity grants to assist with

exceptional or unanticipated education costs

as well as targeted financial assistance via the

Equity Merit Scholarship program to assist with

textbook and fee costs. The Office administered

70 Commonwealth Education Costs, 52

Commonwealth Accommodation Scholarships and

56 Equity Merit Scholarships in 2004.

Goal 5: Research Development

The Office of Research is working to revise

CQU’s Strategic Plan for Research to better

reflect key areas of expertise and focus and to

identify key performance indicators against which

performance can be readily measured.

CQU’s Research higher degree submissions for

2004 exceeded those for 2003. This continued

growth in completions reflects well on the

University’s reputation and will contribute to

sustaining the positive trend in all research

performance indicators at CQU.

CQU’s inaugural research retreat was held on 29

June. The first of a two-part process, the retreat

was well attended by over 35 participants and

focussed on establishing goals for research in the

next triennium. The second stage of the retreat was

held in early October and was used to establish

research foci and discrete objectives to strive for

in the future.

Dr Maria Raciti was CQU’s first indigenous

PhD graduate. Dr Raciti received her award at

the graduation ceremony held in Rockhampton

in March 2004.



The Queensland Government Department of

Communities agreed to extend funding to the

Queensland Centre for Domestic and Family

Violence Research until the end of April 2007 at

the rate of $456 000 pa. The Centre is located at

CQU Mackay.

The Department of Education, Science and

Training (DEST) contributed $6 million towards

the establishment of an International Centre of

Excellence in Water Resource Management.

This centre will provide international leadership,

facilitation, information sharing and support across

the fields of education and training, policy and

governance, research and innovation to strengthen

the capacity of international communities of which

the Centre will become a key ally. The centre will

be headquartered in Adelaide and is collaboration

between a suite of universities including CQU

through the Institute for Sustainable Regional

Development (ISRD) and the South Australian

Government. An equal partnership has been

established between the contributing partners

($2.4 million with ISRD’s contribution being $70

000). Once established, the venture is expected to

operate as a fully commercial arrangement.

The Institute, in partnership with the faculties of

Business & Law and Arts, Health & Sciences,

is collaborating with the Department of Primary

Industries to deliver resource economic support

to three regional catchments in Queensland. The

project will fund ($360 000 over three years)

resource economic support to improve the

adoption of sustainable land-use practices, develop

processes and tools to communicate the off-site

impacts of agriculture and develop mechanisms

to provide economic incentives to achieve

sustainable land use in the Murray Darling,

Fitzroy and Burdekin river catchments.

Using Australian and New Zealand Academy

of Management (ANZAM) benchmarks, two

lecturers from the School of Management in the

Faculty of Business and Law are in the top one

(Prof Paul Hyland) and five (Dr Jessica Kennedy)

percent of academic staff from like institutions for

their output. This is an exceptional achievement

for a Faculty coming from a very low research

base in 2001.

CQU Plant Sciences PhD Graduate Dr Naveen

Bhatia was awarded a two-year Post-Doctoral

research fellowship for foreign researchers by

the Japan Society for the Promotion of Science.

Nominations for the fellowship are made by the

Australian Academy of Science and the Australian

Research Council. Dr Bhatia’s research relates

to using plants to extract nickel from Central

Queensland serpentine soils to enable them to be

used for cropping.

Dr Stewart Lockie has been awarded a $272 328

grant over three years for the project ‘Socio-

economic Impact Assessment and Community

Engagement to reduce conflict over mini

operations’. The project is funded by Australian

Coal Research Ltd.

The first three Master of Learning Management

students recently graduated from CQU Gladstone.

These students each completed a piece of research

that impacted significantly on their school or the

local school communities. One project focused on

transitions for students with disabilities in a local

high school, another on supporting teachers who

have students with disabilities in their classrooms

and the third one involved the development and

evaluation of the effects of an exercise program

for students who have difficulty concentrating in

school.

The James Goldston Faculty of Engineering and

Physical Systems has secured a $312 000 grant

over three years from the Queensland Department

of Public Works to research ‘Intelligent Power

processing for Highly Curved Solar Arrays’.



Professor Elizabeth Taylor AO Professor Elizabeth Taylor, Dean of CQU’s

James Goldston Faculty of Engineering and

Physical Systems, received national recognition

for her services to engineering education when she

was acknowledged as an Officer of the Order of

Australia (AO), which is the second highest level in

the Australia Day award structure.

Professor Taylor was nominated by the

Institution of Engineers Australia. The Queensland

President of Engineers Australia, Mr Peter Jorss,

said, ‘Elizabeth has demonstrated outstanding

excellence in engineering education, its relationship

to industry and the community. She is someone who

has displayed extraordinary leadership in tertiary

engineering education and is an Australian leader in

engineering practice’.

Professor Taylor was also included in a list of the

‘Top 100: Australia’s Most Influential Engineers’

developed by Engineers Australia.

The Faculty of Informatics and Communication

was awarded a Commonwealth Research and

Development Start Grant totalling $100 000 to

develop ProFila medical services software at

CQU Mackay.

The collaborative efforts of the James Goldston

Faculty of Engineering and Physical Systems and

the Faculty of Business and Law have received

approximately $150 000 funding within the first

round of CRC Centre for Integrated Engineering

Asset Management (CIEAM).

Dr Pam McGrath, Research Fellow in the

School of Nursing and Health Studies, has won

a National Health and Medical Research Council

(NHMRC) grant of $149 099 for two years. The

research involves the development of a model

of care for hematology and palliative care. Dr

McGrath’s team has recently released a major

report entitled Indigenous Palliative Care Service

Delivery – A Living Model in which she details

an innovative advocacy model for Indigenous

palliative care based on NH&MRC funded

research undertaken with Indigenous communities

throughout the Northern Territory.

Performance Reporting & Benchmarking

Financial Performance

The Financial Administration and Audit Act

1977 requires the University to maintain a Financial

Management Practice Manual (FMPM) to set out the

particulars of financial systems and the practices and

controls necessary to give effect to matters relative

to financial management contained in the prescribed

requirements of legislation.

The CQU Financial Management Practice Manual

states that the University shall establish systems to

obtain information about operational performance

to ensure that the Vice-Chancellor is informed on

whether the University is:

a. achieving its goals efficiently, effectively

and economically;

b. allocating its resources to produce best value

for money; and

c. delivering its outputs and meeting its output

performance measures as stated in its

operational plans.

The University has established systems for

obtaining information about financial performance to

enable the Vice-Chancellor to be informed on whether

the University is:

maximising the yield of revenue from its available

revenue base;

operating within its budget and achieving

reasonable value for money;

maximising the benefits arising from its

investments, including long and short term

investments;

maximising the use of, and the benefits

available from, its assets, including for example,

receivables, inventories and non-current physical

assets;

minimising its costs and risks in relation to its

liabilities and contingent liabilities; and

monitoring events or transactions that may have a

material impact on the agency’s operations.

In the lead up to the 2004 academic year, CQU

faced a situation where its capacity to earn revenue was

insufficient to cover its cost base. CQU recognised

the need to engage in a process that will enable it to

manage its operations so that the sustainable long-term

revenue earning capacity exceeds the cost base needed

to generate that revenue.

To assist with this process, CQU commissioned

consultants during 2004 to assist in a review of

the University’s financial standing. CQU also

commissioned consultants to advise the University in

relation to the broader Review of Strategic Directions,

Structures and Staffing (the broader organisational

review).

The first report titled the ‘Financial Review Project’

reviewed past financial performance and identified

the action required in order to position the University

on a sound financial base for the future. The report

also projected the financial impact of the Nelson

Reforms and new funding arrangements for the Higher

Education sector and identified cost pressures to be

addressed.

The Financial Review Project Report highlighted

that the University had sustained substantial operating

deficits in each year since 2002 with the Consultants

stating, ‘losses of this magnitude are unsustainable

and must be addressed for the future of CQU’. The

Consultants also stated:

The financial position of the University is such

that it has no option but to adopt a tough financial

strategy as a core element of its reform agenda. The

objective is to implement a financial strategy to bring

the University quickly into a position from which it

can confidently determine its own future and make the

necessary investments to achieve its goals.

Performance Reporting & Benchmarking 35

36 Report 2002


A significant increase in international student

enrolments during 2004 resulted in CQU improving

its financial result to achieve an operating surplus

of $16.5 million. Cost containment strategies and

initiatives implemented by Faculties and Divisions in

2003 and 2004 also contributed to this result.

The improved financial position at the close of 2004

has placed CQU in a better position going forward and

provides a strong foundation from which to reposition

the University during 2005.

The consultants recommended major changes to

the University’s planning and budgeting processes and

implementation of these recommendations commenced

in 2004 during preparation of the 2005 budget and will

be further developed during the planning phase in the

lead up to formulating the 2006 budget.

Other projects of significance to ongoing

financial outcomes included the Gartner review of

the Information and Communications Technology

capital program for 2004-2008, which included the

recommendation to upgrade the ERP system for

Finance to PeopleSoft Version 8.8; a project that

commenced in 2004 with a completion date scheduled

for the first half of 2005.

Corporate Systems 2004 saw a great deal of activity across all of the

University’s corporate systems. The student system

required significant work to be done to comply with

changes to the Federal Government’s requirements.

In addition there have been a number of initiatives

undertaken to ensure that the student system has

the capacity to cope with peak demand periods –

enrolment, release of grades, and graduation planning.

Extra hardware has been purchased and configured,

some coding optimizations have been introduced,

and the database backup procedures changed. These

initiatives, in concert, have smoothed the processing

demands and enabled a a more effective enrolment

process for the first term in 2005. Staff from both the

Corporate Information Systems and the Corporate

Technology Infrastructure Sections have made the

major contributions to this effort.

The upgrading and consolidation of the University’s

Finance Systems began in 2004. This project will see

all financial systems move to a web-based architecture,

ensure that the University continues to run on a

supported product release, and will bring all financial

functions into the Oracle PeopleSoft Enterprise

umbrella. The legacy Finance One system will be

decommissioned when the project goes live in April

2005. Staff from Financial Services, the Information

Technology Division and other areas with specialised

consultants have been very heavily involved with this

project.

The Data Warehousing Project released its first

major deliverable – an Operational Data Store for

student data – in November 2004. This will become

the source for the vast majority of student reporting,

adding a great deal of speed to the additional benefit

of moving load from the production environment.

The first release of dimensional models for student

data reporting (program and course metrics) will be

delivered in early 2005, with more models released in

Student, Finance, HR throughout the year.

The HRMS system had additions too – new

‘metalayer’ software was purchased and implemented.

This has provided the foundation for addressing the

management information (HR) issues identified in

the Phillips Curran report. It also allows much faster

and more flexible reporting against establishment

and payroll data than was previously possible. As the

HR system becomes the authoritative source for HR

information, the metalayer will become the source of

all HR information for the Data Warehouse.

New systems have been produced for diverse

workflow applications - Program and Course

Approvals, Corporate Contracts System and the first

phase of the CQU Quality Management Information

System, the Quality Feedback Management System

(QFMS). QFMS manages the complaint resolution


37Report 2002Performance Reporting & Benchmarking 37


process at the individual Faculty/Division level.

Strategically, it also supports work units to maintain

their quality compliance certificates, such as, ISO

9000. The second phase (Quality Audit Management

System) requirements have been developed.

The pace of change will not diminish in 2005. After

the Finance upgrade is implemented, the second half

of the year will see the planning and commencement

of upgrades for Student, HRMS and Helpdesk

systems.

Quality PerformanceCentral to the quality assurance and enhancement

activities at CQU is the Quality Management

Framework (QMF) which was developed by the

Performance and Quality Action Group (PQAG)

and endorsed by the Planning and Development

Committee in June 2004. The PQAG fulfilled its terms

of reference as a result of the endorsement of the QMF

and disbanded in July 2004.

The aim of the QMF is to provide an institutional

approach to planning, strategy, reporting and

improvement processes at the governance and

management levels of the organisation. The QMF has

been designed to interface with the operational level

quality management systems. The membership of the

governance, management and operational levels of the

organisation are as follows:

Governance • Council & Committees of Council

• Academic Board & Committees of

Academic Board

Management • Vice-Chancellor & President

• Committees of the Vice-Chancellor

& President

• Deputy Vice-Chancellors

• Registrar and Chief

Compliance Officer

Operational • Faculty Dean

• Division Director

• Head of Campus

• Committees of the Faculty,

Division or Campus

The QMF is the over-arching document for CQU’s

quality management. The QMF applies to all locations

at which CQU operates. Quality Management System

documents within each Campus, Faculty, Division,

Unit and Partner, are meant to be complementary to the

University’s QMF. This framework aligns with relevant

CQU plans, policies and procedures. It refers to

organisational positions, structures, systems, processes

and procedures.

At CQU, quality is defined as ‘fitness for purpose’.

That is, the activities, processes and systems planned

and deployed at CQU shall demonstrate fitness for,

and of, the purpose for which they are relevant. In the

broader context of the purpose and principles of the

QMF, quality is viewed as ‘consistently meeting the

continuously negotiated needs and expectations of

stakeholders, in ways that create value and satisfaction

for all involved.’

The sections within the QMF are approached in

a way that aims to drive implementation as well as

improvement of activities. The approach undertaken

at CQU coordinates information and activities around

a cycle of structured sequential decision-making and

problem solving. This approach is the Plan-Do-Check-

Act (PDCA) cycle. Strategic direction is converted

to objectives, not only at the highest level but also

wherever applicable throughout the organisation.

Reports generated in relation to the elements of

the QMF shall be reflective of the measures, reviews

and monitoring for each objective and correlating

strategy. The measures, reviews and monitoring shall

be supported by evidence obtained through either

qualitative or quantitative methods. All reports shall

link activities to the strategic and management plans of

the University.

38 Report 2002


An Action Plan for elements with identified

significant contingencies/exceptions/issues to be

addressed shall accompany reports. The Action Plan

shall follow the PDCA model including timelines and

assigned responsibilities to each action.

Effective risk management must be implemented

by all staff as an integral aspect of operations and

incorporated into the application of the QMF.

CQU’s QMF supports the University’s reporting

and compliance requirements of statutory and

regulatory bodies and the CQU Policy and Procedures

manual must be considered.

The focus of the quality management activities is

to facilitate the discussion and development of quality

assurance, quality enhancement and the sharing of

good practices. One strategic focus of the University

during 2004 is preparation for the AUQA audit. Project

planning for the audit, scheduled for October 2005 is

advanced and a number of activities have occurred.

The University conducted a self-review during

December 2004. A self-review is the mechanism

through which the operation of the QMF is formally

monitored and compliance with the documented

quality framework is assured. Self-review is a

structured internal process of assessment against a

set of standards (the QMF) to identify strengths and

opportunities for improvement. A self-review provides

CQU with opportunities to improve business practices.

The results of a self-review become a continuous

improvement activity or series of activities. The reports

from the self-review process support the submission to

AUQA of a Performance Portfolio that briefly outlines

the University’s quality system and an appreciation of

its effectiveness, with evidence1.

Currently version one of the QMF is undergoing a

document review following the self-review process.

A revised version will be released to the CQU

community in the first quarter of 2005.

Fundamentally, the impact of the University

is determined by the degree to which it achieves

and communicates the quality of its standards, its

competitiveness and reputation. 2Therefore it is

without doubt that the implications of the AUQA audit

will have an enduring affect on the business processes,

systems and outcomes at CQU.

1AUQA Audit Manual, Version 2, March 2004 http://

www.auqa.edu.au/qualityaudit/auditmanuals/index.

shtml

2Benchmarking – A manual for Australian Universities,

DEST, 2000, McKinnon, Walker & Davis

http://www.dest.gov.au/archive/highered/otherpub/

bench.pdf

Research Performance CQU uses three generic performance indicators

to establish a broad view of its success in research

each calendar year. Those indicators are income,

candidate completions in research higher degrees and

publications generated by the University as audited by

DEST.

The trend for increasing demand for support from

the Office of Research was continued from 2003 into

2004. Total candidate enrolments exceeded 241 by the

end of 2004, which represents a continuing trend of

growth in overall research student load. The number of

DEST certified publications generated by CQU grew

by more than 58 full points, representing a significant

increase in publishing activity by CQU researchers.

Total research external income continued to increase in

2004 – approximately $4 466 034.

Such improved key performance indicators

will underwrite the University’s emerging research

reputation, whilst continuing to enable regionally

relevant research activity.




Benchmarking Various elements of CQU participated in formal

benchmarking exercises. At the faculty/division level,

examples of benchmarking included the participation

of the Division of Facilities Management in the

annual benchmarking exercise run by the Australasian

Association of Higher Education Facilities Officers,

an inaugural assessment of marketing undertaken

by the Division of University Relations, and process

benchmarking.

Facilities ManagementCQU again participated in the TEFMA Annual

Benchmarking survey. In the 2003 survey 72

institutions participated, comparing information in

many categories. Three key areas benchmarked were

strategic asset management, space management and

environmentally sustainable development. CQU

continued to improve over the previous year’s results

with an average improvement in performance of 26%

in these areas.

CQU was rated in the ‘average’ to ‘below average’

range in these categories, compared with ‘average’

to ‘poor’ in 2002. This is significant as the current

scoring system was more rigorous than in previous

years. The short-term goal through the Division of

Facilities Management Strategic Plan, is to achieve

good practice in all categories.

Division of University Relations The Division of University Relations undertook

to benchmark CQU’s marketing effort in 2004.

A comprehensive exercise was initiated using the

Marketing Excellence Model and Benchmarking

System, ‘MaXimisE’, designed specifically for use by

higher education. ‘MaXimisE’ is an aspirational model

and will be used as a tool for institutional development

and improvement.

Staff from across the University participated in the

exercise and provided evidence on indicators of the

four main sections of the benchmarking model:

• Core Strategic Processes

• Core Marketing Processes

• Student Impact

• Institutional Performance (Results)

The report recommended priorities designed to aid

the development of marketing and associated processes

at the University and will feed into marketing plans

over the next three years.

Process BenchmarkingThe Registrar and Chief Compliance Officer again

led the University to participate in the Association of

Commonwealth Universities Process Benchmarking

exercise which culminated in a workshop for

participants from across the Commonwealth in Perth

in September, 2004. Processes benchmarked in 2004

were Engagement with Community and Region; Multi-

Campus Management; and Commercialisation.

40 Report 2002


Student StatisticsStatistics including student numbers and load, gender, level of program, international participation and awards

conferred assist the University in gauging achievement toward our strategic goals.

Student Load* by Funding Type, 1998-2004

Funding Type 1998 1999 2000 2001 2002 2003 2004Growth

01-02Growth

02-03Growth

03-04Government Funded 6700.7 6745.7 7071.7 7270.6 7222.7 7148.2 6655.8 -0.7% -1.0% -6.9%Australian UndergraduateFee Paying 0.0 29.5 32.1 58.8 239.3 191.8 195.0 307.1% -19.9% 1.7%Australian PostgraduateFee Paying 136.0 147.5 169.5 264.8 435.4 500.4 476.8 64.4% 14.9 -4.7%International Fee Paying 1250.5 1439.9 1891.2 4441.3 7143.1 6817.9 7793.4 60.8% -4.6% 14.3%Non Award# 7.1 12.8 3.1 7.8 35.9 17.7 14.2 358.2% -50.6% -19.8%

All Student Types 8094.3 8375.9 9167.6 12043.4 15076.4 14676.0 15135.2 25.2% -2.7% 3.1%

* Measured in terms of Equivalent Full Time Student Units (EFTSU)# Consistent with DEST reporting, Australian cross institutional students have been included as Non Award

International Student Numbers by Campus, 1998-2004

Campus 1998 1999 2000 2001 2002 2003 2004Growth

01-02Growth

02-03Growth

03-04Growth

98-04Central Queensland CampusesRockhampton# 329 325 319 326 361 443 564 10.7% 22.7% 27.3% 71.4%Other Central Queensland Campuses 1 6 3 4 12 17 19 200.0% 41.7% 11.8% 1800.0%

Subtotal 330 331 322 330 373 460 583 13.0% 23.3% 26.7% 76.7%Australian InternationalCampusesBrisbane 0 188 301 518 568 808 901 9.7% 42.3% 11.5%Gold Coast 0 0 0 71 237 424 476 233.8% 78.9% 12.3%Melbourne 410 646 954 1608 2153 2336 2899 33.9% 8.5% 24.1% 607.1%Sydney* 832 923 1326 2057 2762 3545 4513 34.3% 28.3% 27.3% 442.4%

Subtotal 1242 1757 2581 4254 5720 7113 8789 34.5% 24.4% 23.6% 607.6%Overseas LocationsChengdu** 8Dubai 22 29 0 0 0 0 0 -100.0%Fiji 37 79 347 735 837 948 526 13.9% 13.3% -44.5% 1321.6%Hong Kong 125 264 295 329 308 309 243 -6.4% 0.3% -21.4% 94.4%Japan 0 0 36 31 28 0 0 -9.7%Malaysia 0 0 0 37 17 18 1 -54.1% 5.9% -94.4%Singapore 153 131 123 356 394 482 579 10.7% 22.3% 20.1% 278.4%

Subtotal 337 503 801 1488 1584 1757 1349 6.5% 10.9% -230.2% 300.3%All Campuses 1909 2591 3704 6072 7677 9330 10721 26.4% 21.5% 14.9% 461.6%

*Data prior tp 2001 include students enrolled through Billy Blue Group Pty Ltd

# Includes students enrolled in the external mode of study

**New Campus




Student Numbers and Load by Attendance Mode, 1999-2004

Mode of Attendance1999 2000 2001 2002 2002 2003 2004

EFTSU Students EFTSU Students EFTSU Student EFTSU StudentsFull Year Students

EFTU Students EFTSU Students

Internal & Multi Modal*Full Time 4553.0 4712 4516.5 4583 7460.9 7423 11241.5 10953 11401 10363.6 12098 9252.3 8776#

Part-Time 1220.6 2829 1915.0 4335 1758.7 3997 835.4 2046 3093 663.8 1992 3039.7 6755#

Total Internal/Multi Modal 5773.6 7541 6431.4 8918 9219.6 11420 12076.9 12999 14494 11027.4 14090 12292.0 15531

External 2602.3 5736 2736.2 5855 2823.8 6119 2999.5 6406 7257 3648.6 7261 2972.5 6821Total 8375.9 13277 9167.6 14773 12043.4 17539 15076.4 19405 21751 14676.0 21351 15264.5 22352

* Internal and external load for multi modal students are combined and reported as a single figure.# Prior to 2004 Full/Part-Time (type of attendance) was extracted from the Enrolment Files Submitted to DEST. From 2004 Type Of Attendance is generated from the

summ of the load studied by the student. A student studying 75% or more of 1 EFTSL is classified as Full-Time while less than 75% is classified as Part-Time as per

DEST requirements.

Student Numbers by Gender and Level of Program, 1999-2004

Level of Program

1999 2000 20012002

Submission 1 2002 Full Year 2003 Full Year 2004 Full YearFemale Male All Female Male All Female Male All Female Male All Female Male All Female Male All Female Male All

Higher Degree ResearchDoctoral 68 68 136 65 64 129 69 65 134 70 77 147 83 90 173 93 96 189 93 115 208Master’s 30 33 63 19 31 50 25 37 62 27 38 65 36 41 77 41 37 78 39 36 75

Subtotal 98 101 199 84 95 179 94 102 196 97 115 212 119 131 250 134 133 267 132 151 283Higher Degree CourseworkDoctoral 0 0 0 0 0 0 3 15 18 12 26 38 15 33 48 13 34 47 15 37 52Master’s 387 503 890 427 594 1021 529 894 1423 638 1080 1718 809 1540 2349 884 1327 2211 1180 2665 3845

Subtotal 387 503 890 427 594 1021 532 909 1441 650 1106 1756 824 1573 2397 897 1361 2258 1195 2702 3897Other Postgraduate

286 608 894 291 722 1013 384 1241 1625 560 1485 2045 675 1548 2223 692 1561 2253 594 1394 1988

Total Postgraduate

771 1212 1983 802 1411 2213 1010 2252 3262 1307 2706 4013 1618 3252 4870 1723 3055 4778 1921 4247 6168

Bachelor 5482 4879 10361 6098 5541 11639 6955 6413 13368 7261 7305 14566 7719 8102 15821 7805 7786 15591 7686 7406 15092Other Undergraduate

228 202 430 199 187 386 178 152 330 136 145 281 130 153 283 72 156 228 50 162 212

Total Undergraduate

5710 5081 10791 6297 5728 12025 7133 6565 13698 7397 7450 14847 7849 8255 16104 7877 7942 15819 7736 7568 15304

Enabling and Non AwardEnabling 272 71 343 292 78 370 272 93 365 296 81 377 440 129 569 473 129 602 481 159 640

Non Award* 91 69 160 96 69 165 125 89 214 89 79 168 118 90 208 83 69 152 135 105 240

Subtotal 363 140 503 388 147 535 397 182 579 385 160 545 558 219 777 556 198 754 616 264 880All Levels 6844 6433 13277 7487 7286 14773 8540 8999 17539 9089 10316 19405 10025 11726 21751 10156 11195 21351 10273 12079 22352

*Consistent with DEST reporting, Australian cross institutional students have been included as Non Award

42 Report 2002

Student Numbers by Level of Program, 1998-2004

Program 1998 1999 2000 20012002

Submission 1

2002Full Year

2003Full Year

2004Full Year

Growth01-02

Submission 1

Growth02-03

Full Year

Growth03-04

Full YearHigher Degree ResearchDoctoral 129 125 129 134 147 173 189 208 9.7% 9.2% 10.1%Master’s 72 63 50 62 65 77 78 75 4.8% 1.3% -3.8%

Subtotal 201 188 179 196 212 250 267 283 8.2% 6.8% 6.0%Higher Degree CourseworkDoctoral 0 0 0 18 38 48 47 52 1.1% -2.1% 10.6%Master’s 814 890 1021 1423 1718 2349 2211 3845 20.7% -5.9% 73.9%

Subtotal 814 890 1021 1441 1756 2397 2258 3897 21.9% -5.8% 72.6%Other Postgraduate 1113 894 1013 1625 2045 2223 2253 1988 25.8% 1.3% -11.8%

Total Postgraduate 2128 1972 2213 3262 4013 4870 4778 6169 23.0% -1.9% 29.1%UndergraduateBachelor 9520 10361 11639 13368 14566 15821 15591 15092 9.1% -1.5% -3.2%Other Undergraduate 537 430 386 330 281 283 228 212 -14.8% -19.4% -7.0%

Total Undergraduate 10057 10791 12025 13698 14847 16104 15819 15303 8.4% -1.8% -3.3%Enabling and Non AwardEnabling 315 343 370 365 377 569 602 640 3.3% 5.8% 6.3%Non Award* 129 160 165 214 168 208 152 240 -21.5% -26.9% 57.9%

Subtotal 444 503 535 579 545 777 754 1188 -5.9% -3.0% 57.6%All Levels 12629 13266 14773 17539 19405 21751 21351 22352 10.6% -1.8% 4.7%

* Consistent with DEST reporting, Australian cross institutional students have been included as Non Award





Activity in International Programs

During 2004 CQU continued to build on its

reputation in overseas markets for quality education

delivered in a student-friendly, accessible and modern

environment. CQU performed outstandingly, against

the national trend, with a total overall growth of

17% in international student enrolments. The most

significant growth has been in onshore enrolments

with a growth of over 24%, with Sydney International

Campus contributing most to that growth. In the 2004

operation year CQU enrolled 10 641 international

students and had students from over 100 countries.

In order to maintain student recruitment levels

to sustain and grow the large international student

population, CQU International and C_Management

Services developed and implemented a cooperative

offshore marketing and recruitment model to

leverage the resources and strengths of both areas.

CQU International mainly coordinates the branding,

profiling, government and institutional liaison

activities whereas C_MS conducts extensive sales

activities.

CQU export sales contributed over $96.9 million,

or 40.5% of revenue in 2004.

CQU continues to provide flexibility of entry and

tailored pathways through several articulation and joint

activity agreements with the Vocational and Technical

Education sector and was recognised for this with a

5-star rating in The Good Universities Guide 2005 for

proportion ‘given credit for TAFE studies’.

The Singapore CQU - Hartford partnership was

strengthened with the acquisition of a majority

Hartford Holdings by a Singapore based educational

services management company Raffles La Salle.

Raffles La Salle has high profile design and fashion

programs and a network of schools in China (where

they have over a 10 year successful operating history),

Thailand, Australia, Malaysia, and representative

recruitment offices in several countries including

India and Vietnam. CQU and Hartford are exploring

how they can best leverage from this network. This

network supports the Singapore government’s strategy

of creating an education expert hub. CQU and Hartford

contributed to this strategy in 2004 by launching

a full-time CQU program, the Master of Business

Administration to foreign students.

To sustain this large export business, CQU and

partners continue to maintain a strong compliance and

quality framework.

Awards Conferred from 1 January 2004 to 31 December 2004 (as at 6 January 2005)The University conducted graduation ceremonies throughout the year at Brisbane, Bundaberg, Fiji, Gladstone,

Hong Kong, Mackay, Melbourne, Noosa, Rockhampton, Singapore and Sydney. A total of 4832 graduates

were conferred with awards, including 21 PhDs, two Professional Doctorates and two Professional Doctorate

(Transdisciplinary Studies).

Number of graduates by ceremony & Faculty

Confer DateArts, Health &

SciencesBusiness & Law

Education & Creative Arts

Informatics & Communication

Engineering & Physical Systems

Interdisciplinary University TOTAL

22/03/2004 72 467 123 355 36 - 2 1055

19/07/2004 108 584 172 624 77 - 14 1579

22/11/2004 289 730 440 623 113 - 3 2198

TOTAL 469 1781 735 1602 226 - 19 4832

44 Report 2002


Number of graduates by Faculty and year

Faculty 1998 1999 2000 2001 2002 2003 2004Faculty of Arts, Health & Sciences 605 562 577 642 481 468 469Faculty of Business & Law 790 874 1019 1181 1629 1790 1781Faculty of Education & Creative Arts 235 342 419 626 620 765 735Central Qld Conservatorium of Music (incl in ECA from 2000) 4 17Faculty of Informatics & Communication 277 314 442 1369 1992 1884 1602James Goldston Faculty of Engineering & Physical Systems 169 241 220 195 268 244 226Interdisciplinary 8 6 8 30 45 41 -University 8 10 15 13 16 24 19

TOTAL 2096 2366 2700 4056 5051 5216 4832

Honorary awards

Mr Angus Emmott - honorary Master of Science

Bundaberg Graduation Ceremony,

26 June 2004

Mr Don Burrows, AO, MBE, HonDMus Sydney,

HonDMus ECowan - honorary Doctor of

Education

Sydney Graduation Ceremony,

10 September 2004

Mr Ross Quinn, PSM - honorary Master of

Communication

Rockhampton Graduation Ceremony,

2 October 2004

University and Faculty Medals

University Medals are awarded to selected first

class honours degree graduates where the student’s

performance in the second, third and fourth (if

applicable) years of their related bachelor degree

studies is taken into account. The recipients were:

Dennis John George Mealor - Bachelor of Arts

with First Class Honours

Faculty Medals are awarded to the graduating

students with the highest academic achievement in

the bachelor degree programs in each Faculty. The

recipients were:

Faculty of Arts, Health and Sciences

Glen Farrar Hooley - Bachelor of Arts with

Distinction - Bachelor of Education (Secondary)

with Distinction

Faculty of Business and Law

Kerry Meyers - Bachelor of Business

Administration with Distinction

Faculty of Education and Creative Arts

Belinda Anne Wegert - Bachelor of Learning

Management (Early Childhood) with Distinction

Faculty of Informatics and Communication

Andrew Joseph Johnston - Bachelor of

Information Technology with Distinction

James Goldston Faculty of Engineering and

Physical Systems

Luke Damien McArthur - Bachelor of Science

(Applied Physics) with Distinction - Bachelor of

Information Technology with Distinction




Graduate Destination Statistics

Based on percentage of Australian citizen,

permanent resident of Australia or New Zealand

bachelor degree graduates gaining full-time

employment within six months of completing their

degree. Extracted from the Graduate Careers Council

of Australia’s Graduate Destination Survey.

(In the programs illustrated to the right only those

with 10 or more graduates have been used)

Central Queensland University performed

extremely well with an overall employment rate of

85% compared with the national average of 79.7%.

Employment rates (full-time)

Area of study National average CQU

Agriculture 75.3% 91.7%

Building 89.3% 100%

Humanities 67% 75.4%

Social Work 77.9% 91.7%

Business Studies 80.1% 88.3%

Accounting 87.1% 93.4

Education Initial 79.6% 82.9%

Other engineering 85.8% 88.1%

Health Other 79.3% 72.2%

Nursing Basic 95.9% 97.1%

Computer Science 70.5% 80.4%

Life Science 69% 76.9%

Employment rates (full-time)

In Full-TimeEmployment

Seeking Full-Time

EmploymentNot Working

Seeking Full-Time Employment, Working

Part-Time or Casual

Total Seeking Full-Time

Employment Total %† Total Cases

Males

National

2004 79.8 8.9 11.4 20.2 100 16 584

CQU

2004 88 5.5 6.5 12 100 325

Females

National

2004 79.7 6.4 13.9 20.3 100 26 510

CQU

2004 83.3 4.8 11.9 16.7 100 582

Persons

National

2004 79.7 7.4 12.9 20.3 100 43 102

CQU

2004 85 5.1 9.9 15 100 907

Total persons might not equal males plus females as some respondents did not identify sex.

† Total % may not add to 100.0 due to rounding.

* Base figure is that group in Full-Time employment

46 Report 2002


Staff ProfileSum of Head Count GENDERStatus Contract CLASSIFICATION F F % M M % Grand TotalAcademic Staff Contract Level A 8 73% 3 27% 11

Level B 6 35% 11 65% 17

Level C 2 20% 8 80% 10

Level D 2 67% 1 33% 3

Level E & Above 3 23% 10 77% 13

Contract Total 21 39% 33 61% 54

Permanent Level A 25 74% 9 26% 34

Level B 56 49% 59 51% 115

Level C 33 36% 58 64% 91

Level D 3 9% 30 91% 33

Level E & Above 2 13% 13 87% 15

Permanent Total 119 41% 169 59% 288

Academic Staff Total 140 41% 202 59% 342

General Staff Contract HEW 2 2 50% 2 50% 4

HEW 3 18 95% 1 5% 19

HEW 4 27 79% 7 21% 34

HEW 5 12 63% 7 37% 19

HEW 6 8 44% 10 56% 18

HEW 7 4 67% 2 33% 6

HEW 8 1 33% 2 67% 3

HEW 9 3 50% 3 50% 6

Senior HEW 10 & Above 9 45% 11 55% 20


Permanent HEW 1 1 50% 1 50% 2

HEW 2 2 11% 17 89% 19

HEW 3 53 76% 17 24% 70

HEW 4 106 88% 14 12% 120

HEW 5 70 65% 37 35% 107

HEW 6 84 67% 42 33% 126

HEW 7 56 64% 31 36% 87

HEW 8 25 51% 24 49% 49

HEW 9 12 34% 23 66% 35

Senior HEW 10 & Above 11 50% 11 50% 22


General Staff Total 504 66% 262 34% 766


Continued on next page...

47Report 2002


Principal Research Staff Contract Principal Research 0

Research Fellow 1 100% 1

Research Officer 10 34% 19 66% 29

Senior Research Fellow 2 40% 3 60% 5

Senior Research Officer 5 45% 6 55% 11


Permanent Senior Research Fellow 1 100% 0% 1


Principal Research Staff Total 18 38% 30 63% 48Support Research Only Staff Contract Research Worker 3 3 75% 1 25% 4

Research Worker 4 4 57% 3 43% 7Research Worker 5 2 33% 4 67% 6Research Worker 6 3 50% 3 50% 6Research Worker 7 1 100% 1

Contract Total 12 50% 12 50% 24Permanent Research Worker 4 1 100% 1

Research Worker 5 1 100% 1Permanent Total 2 100% 0 0% 2

Support Research Only Staff Total 14 54% 12 46% 26Grand Total 676 57% 506 43% 1182


Please note the hardcopy of this annual report has some incorrect staffing data. Please refer to this pdf version for the correct data.


University Awards

Vice-Chancellor’s awards

The Vice-Chancellor’s Award for Quality Teaching

is awarded annually to recognise quality teaching

amongst CQU academic staff and to foster excellence

in teaching at CQU. The Award has been established

by CQU to provide public recognition of its best

teachers. It is testimony to the commitment, dedication

and enthusiasm displayed by each recipient towards

providing and enhancing quality teaching services at

CQU. It is also a valuable indicator of the esteem in

which they are held by their colleagues and students.

The joint recipients in 2004 were:

Kate Ames

Ashley Holmes

Dr Philip Robertson

Jeff Young

This group of staff, from the Faculty of Informatics

and Communication, worked together to develop

and deliver an innovative new course entitled

Contemporary Photomedia. This course was first

offered in Winter Term 2003 and was developed in

response to an identified need for a photography

course within the journalism, multimedia and

professional communication programs.

Vice-Chancellor’s Award for Emerging

Researchers:

Dr Lee Di Milia

Dr Lee DiMilia of the Faculty of Business and

Law successfully built a strong relationship with

mining, transport and police in the region. Dr DiMilia

has gained several external research grants, and

is a Project Leader within the CRC for Integrated

Engineering Asset Management (CIEAM) and will

soon conclude a successful OSPRO in the USA.

Emeritus Professor

A person who is a remunerated professor of CQU

will, on separation from the University, be eligible for

consideration to be appointed an Emeritus Professor of

the University. The recipients were:

Lauchlan Chipman

Kevin Fagg

Glenice Hancock

EXCEL awards

The Vice-Chancellor’s Award for Excellence to

General Staff is awarded on a yearly basis and consists

of a development grant of $2000 to be used for further

professional development and a citation of excellence.

The recipients of the Excel Awards were:

Cheryl Connor

Judith Wooller

Gina Yarrow

Cheryl was responsible for the implementation of a

new budgetary process for the University in 2004.

Judith is the coordinator of the Women into Science

and Technology (WIST) program especially designed

for women.

Gina’s networking skills, innovative ideas and sheer

enthusiasm have ensured the continuing success of the

Multicultural Fair for the benefit of the University and

the surrounding communities.


Corporate Governance 49

Corporate Governance

Functions and Constitutions

In 1967, the University commenced operations as

the Queensland Institute of Technology (Capricornia)

and later became the Capricornia Institute of Advanced

Education in 1971. It was renamed the University

College of Central Queensland in 1990 and gained

full university status on 1 January 1992. At that time

the University was known as the University of Central

Queensland. The name was changed on 1 January

1994 to Central Queensland University.

The University is established and derives its

functions and powers by virtue of the Central

Queensland University Act 1998 (the Act). The Act

establishes the University as a body corporate, with a

seal. It may sue and be sued in its corporate name.

Functions of the University

Section 5 of the Central Queensland University

Act 1998.

5. The University’s functions are:

(a) to provide education at university

standard; and

(b) to provide facilities for, and encourage,

study and research; and

(c) to encourage the advancement and

development of knowledge, and its

application to government, industry,

commerce and the community; and

(d) to provide courses of study or

instruction (at the levels of

achievement the council considers

appropriate) to meet the needs of the

community; and

(e) to confer higher education awards; and

(f) to disseminate knowledge and promote

scholarship; and

(g) to provide facilities and resources for

the well-being of the University’s staff,

students and other persons undertaking

courses at the University; and

(h) to exploit commercially, for the

University’s benefit, a facility or

resource of the university, including,

for example, study, research or

knowledge, or the practical application

of study, research or knowledge,

belonging to the University, whether

alone or with someone else; and

(i) to perform other functions given to the

University under this or another Act.

General Powers of the University

Section 6 Central Queensland University Act 1998.

6. (1) The University has all the powers of an

individual, and may, for example –

(a) enter into contracts; and

(b) acquire, hold, dispose of, and deal with

property; and

(c) appoint agents and attorneys; and

(d) engage consultants; and

(e) fix charges, and other terms, for services

and other facilities it supplies; and

(f) do anything else necessary or

convenient to be done for, or in

connection with, its functions.

(2) Without limiting subsection (1), the

University has the powers given to it under

this or another Act.

(3) The University may exercise its powers

inside or outside Queensland.

(4) Without limiting subsection (3), the

University may exercise its powers outside

Australia.


Entities Controlled by the University

The University has formed, according to the

relevant corporations law regulations, a number of

entities, which serve to further the functions of the

University.

Each of the following controlled entities prepares a

set of financial statements for audit by the Queensland

Audit Office. Once certified, the financial information

is combined with that of the University to produce

a consolidated financial position (refer to financial

summary).

CQU Foundation—is a foundation established

to promote philanthropic fundraising in aid of

the University. The entity is 100% owned by the

University.

CQU Travel Centre Pty Ltd—provides travel

agency services and educational travel programs for

University staff and students as well as the general

public. The entity is 100% owned by the University

and has a Board of Directors.

C_Management Services Pty Ltd—provides

management services to the Australian International

Campuses operated jointly with the University.

The entity is 50% owned by the University. The

Chairman’s role is fulfilled by a CQU director.

Australian International Campuses Trust—is a

trust established to hold the University’s shareholding

in C_Management Services Pty Ltd. The entity is

100% owned by the University and has a Board of

Directors.

Australian International Campuses Pty Ltd—

acts as trustee of and administrators for the Australian

International Campuses Trust. The entity is 100%

owned by the University and has a Board of Directors.

Note: Each entity presents an annual report to

Council through the Property and Finance Committee.

Other bodies

Learning Network Queensland – (LNQ) is

recognised both nationally and internationally as a

best practice example of education and training service

delivery for regional, rural and remote communities.

Established in 1990, LNQ is a government-funded

project that provides distance education students and

community members with assistance in reaching their

learning goals.

The existence of Learning Network Queensland

is evidence of the Queensland Government’s

commitment to life long learning and to building

community capacity through encouraging networking,

providing learning opportunities and improving access

to information.

Open learning centres and satellite centres provide

access to a range of facilities, including computer

access, meeting and study rooms, a fax machine and

photocopier.

The Rockhampton Learning Centre (located at

CQU) allows the residents of Rockhampton and

the surrounding areas to access course and training

information from institutions across Australia at the

cost of a local call. LNQ is committed to facilitating

and providing education and training opportunities

to communities and individuals regardless of their

location or size.

HortiCal Pty Ltd – was initiated as a joint venture

between CQU and Colour Vision Systems (CVS) to

commercialise their respective interests in non-invasive

fruit sorting technology. To this end, CQU and CVS

granted HortiCal a licence on the intellectual property

relating to the use of near infrared spectroscopy.

HortiCal’s business is to support research and

development and to commercialise the intellectual

property it holds.

Corporate Governance50



It has done this through CVS, a manufacturer of

in-line fruit sorting equipment, marketing a product

that can non-invasively sort fruit on sweetness.

HortiCal’s operations were delivered through

outsourcing, principally to CQU and CVS. CQU hired

staff have delivered a calibration service and product

development. CVS has manufactured hardware and

supported product development.

CQU CRCs CQU is currently a research partner in four

Cooperative Research Centres (CRCs) and a

supporting participant in the Cotton Catchment

Communities CRC. The CRC program was established

by the Australian Commonwealth Government

to strengthen links between industry, research

organisations, educational institutions and government

agencies.

CQU is also a partner in ‘WaterEd’, a

Commonwealth funded International Centre of

Excellence in Water Resource Management, and a

partner in the Consortium for Integrated Resource

Management (CIRM). CIRM is a State government-

driven consortium of public and private enterprises

involved in natural resource management.

CRC for Railway Engineering and Technologies

Rail CRC began operation in 2001 providing the

Australian railway industry with a national focus

for research and consultancy services. The Centre is

based at CQU Rockhampton and aims to deliver the

knowledge and technologies necessary to address

industry’s needs for effective rail management,

operation and maintenance.

Rail CRC combines the expertise of more than 150

researchers, engineers and managers from Australia’s

universities and major railway organisations to

understand and address the challenges facing the

Australian railway industry.

Research is currently focused in six wide-ranging

themes:

‘Smart Train’ Intelligent Systems

Innovative/Automated Track Maintenance and

Upgrading Technologies

Optimal Traffic Control and Scheduling

IT Systems and Standards

New Material Systems and Components for

Railways

Industry Skill Development (Education and

Training)

University and industry organisations involved in

Rail CRC include:

Queensland Rail

Central Queensland University

Australian Rail Track Corporation

Monash University

Freight Australia

University of South Australia

Transport Management Group International

University of Wollongong

Pacific National

Queensland University of Technology

Rail Infrastructure

The University of Queensland.


CRC for Coastal Zone, Estuary and Waterway Management

The Coastal CRC provides decision-making tools

and knowledge necessary for the effective management

and ecosystem health of coastal zones, estuaries and

waterways.

Its goal is to bridge the gaps between science and

the community, and between science, public policy and

planning. Science is developed within five interlinked

themes in management study areas using participatory

approaches with stakeholders. The Centre addresses

issues in Australia’s coastal zone - extending from

nearshore coastal waters to the upper reaches of tidal

rivers and estuaries.

Study areas include:

a major agricultural catchment at the Fitzroy River

a major industrial catchment at Port Curtis

a major urban catchment at Brisbane River and

Moreton Bay

The Coastal CRC is a collaborative joint venture

between core participating organisations:

Brisbane City Council

Geoscience Australia

Queensland Department of Primary Industries

University of Queensland

CSIRO

Griffith University

Queensland Environmental Protection Agency

Central Queensland University

James Cook University

Queensland Department of Natural Resources and

Mines.

CRC for Integrated Engineering Asset Management

In 2002, CQU was a key player in the successful

bid for a Cooperative Research Centre for Integrated

Engineering Asset Management (CIEAM) with the

inaugural meeting held in early 2003.

The bid secured research funding of $17.5 million

from DEST and $7.91 million from industry partners

in addition to in-kind support.

The CIEAM research program is vertically

integrated across four technical and one human

dimension:

strategic human dimensions of integrated asset

management;

models and decision systems;

systems integration and systems technology;

advanced sensors;

intelligent diagnostics and life prediction.

In addition to Central Queensland University

the CRC members include: Comalco, SunWater,

Queensland Rail, Defence Science and Technology

Organisation, Australian Nuclear Science Technology

Organisation, Industrial Research, Mincom, the

Queensland Manufacturing Institute, QT, UniSA,

Newcastle, Monash and UWA.

CQU researchers from the Faculties of

Engineering and Physical Systems, Informatics and

Communication, Arts, Health and Sciences, and

Business and Law have commenced work on a number

of cross-disciplinary industry-based research projects.

CQU is leading the strategic human dimensions

research program. CQU, a leader in para-professional

and professional education and training in maintenance

management through our graduate certificate, graduate

diploma and masters programs, is also playing a key

role in the CRC’s innovative education and training

program.




CRC for Cast Metals Manufacturing

The Cooperative Research Centre for Cast Metals

Manufacturing (CAST) commenced operations in

July 1999. The Centre continues and extends research

related activities on light metals previously carried out

by the CRC for Alloy and Solidification Technology

that operated between 1993 and 1999.

CAST is recognised as a strategic asset to the Light

Metals Industry in Australia through partnerships

developed between complementary groups within

Australia’s research, industry, education and

government sectors. The structure and management

of CAST underpins the Centre’s success in taking

innovative research from the realm of abstract ideas to

providing solutions to problems facing the Australian

light metals industry.

The participants of CAST are diverse, including

both Australian and overseas companies, Victorian and

Queensland governments, universities and research

institutions. These include:

Argent Metals Technology Ltd

Australian Die Casting Association Limited

Australian Magnesium Corporation Pty Ltd

CAST Centre Pty Ltd

Comalco Aluminium Limited

CSIRO

Deakin University

Ferra Engineering Pty Ltd

Ford Motor Company of Australia

Icelandic Magnesium Corporation Ltd

London & Scandinavian Metallurgical Co. Ltd

Monash University

Nissan Casting (Australia) Pty Ltd

o.d.t. Engineering Pty Ltd

QMI Solutions

The State of Queensland

The State of Victoria

Swinburne University of Technology

The University of Queensland

Risk Management CQU has a Risk Management Committee which

reports through the Audit Committee to Council. The

Terms of Reference of the Committee were approved

by Council, as was a Risk Management Policy for the

University.

Through a series of workshops, a Risk Management

Policy Framework and Guidelines were developed and

approved by the Audit Committee. The key elements of

the Framework and Guidelines are:

Define the Risk Management Objective;

Establish the Risk Management Process and

Framework;

Identification of Specific Risk Categories;

Adoption of AS/NZS 4360: 1999 Risk

Management;

Development of a methodology for rating, ranking

and comparison of risks;

Development of standard forms for Risk Records,

Risk Action Plans, Risk Register Index and a

template for Risk Management Standards; and

Development of a methodology for the Risk

Treatment Process.

The specific risk categories identified were as follows:

Corporate Governance and Compliance Risk

Financial and Commercial Risk

Operations Risk

Student Risk

Health, Safety and Security Risk


Human Resource Risk

Asset Maintenance Risk

Data and Information Technology Risk

Reputation Risk

Environmental Risk

In the course of 2003, a number of panels were

formed to perform risk-assessments in each of the

risk categories above, having first been trained in the

implementation of the Framework. Prioritised risk

assessments were then directed to the appropriate

action officers or committees for attention. For

example, the Corporate Governance assessments were

brought to the attention of the University Council;

the Health, Safety and Security assessments to the

attention of the Health and Safety Committee.

The Internal Audit Office maintains a risk register

which records risk assessments made and progress

against addressing the priority identified risks.

Consideration of risk also occurs as a matter

of course in other parts of CQU. For example, the

Planning and Development Committee requires a risk

assessment to be incorporated in any business plan

for a new venture coming before the Committee. Also

risk assessment forms part of the operational planning

undertaken annually by faculties and divisions.




Overseas TravelName Position Title Destination Date Of Travel Reason For Travel Cost

Acharya, P Phd Student Auckland, NZ 03/11/04 - 06/11/04 Attend H & N Multi-disciplinary Conference $423.47

Acutt, B Head Of School Dunedin, NZ 06/12/04 - 12/12/04 2004 Anzam Conf As Hos Mgmnt, Institutional Rep & Convenor Of 2006 Conf

$4 383.28

Akan, Akm Shamsul Huda

Masters Student Singapore 30/11/04 - 13/12/04 Attend International Engineering Conference $1 882.00

Alcock, D Assoc Dean (International)

Singapore 05/02/04 - 10/02/04 Conduct Workshops-mde20093 & Mgmt20074 $2 506.53

Alcock, D Assoc Dean International

Fiji 09/03/04 - 19/03/04 Campus Visit $3 364.95

Alcock, D Senior Lecturer Singapore 19/09/04 - 25/09/04 Workshops $2 604.08

Alhawari, M Course Conductor Hong Kong 29/01/04 - 08/02/04 Conduct Workshops In Accounting $3 932.62

Al-hawari, M Phd Student, Casual Lecturer & Marker

NZ 27/11/04 - 02/12/04 Attend Anzmac Conference $1 624.82

Anastasi, J Lecturer Hyderabad, India 30/09/04 - 13/10/04 Nursing Recruitment Trip $5 693.73

Andersen, L Senior Research Officer Hong Kong 16/11/04 - 22/11/04 Courier Research Samples & Visit Centre For Coastal Pollution & Cons

$2 693.62

Appleton, K Adjunct Assoc Professor

Nashville Usa 06/01/04 - 14/01/04 Present Paper-the Effect Of A Mentoring Model For Elementary Science Professional Development

$5 040.17


Bangkok, Thailand 05/03/04 - 14/03/04 Present Lectures In Pedagogical Content Knowledge & The Dev’t Of Science Teacher Education- Nil Cost To Cqu

$0.00


Canada & USA 28/03/04 - 11/06/04 Present Papers 2004 Narst Conference Vancouver, Aera Conference In San Diego, Conduct Workshop For Education Institute Hofstra Uni Ny

$4 372.96

Austin, G Masters Student/project Officer 10,000 Steps

Christchurch, NZ 11/02/04 - 17/02/04 Attend Asbhm 2004 Conference $1 879.13

Baker, M Head Of Unit Auckland. NZ 15/03/04 - 18/03/04 Attend Australasian Benchmarking For Best Practice Conference

$2 360.85

Balsys, R Senior Lecturer Singapore 14/06/04 - 20/06/04 Attend & Present At The Acm/siggraph Graphite 2004

$1 609.07

Bartholomaeus, S Exchange Student Ulsan, South Korea

27/12/04 - 19/01/05 Student Exchange To Ulsan South Korea $537.84

Beavan, K/lovegrove, F/chuang, H/power, M

Students Japan 18/11/04 - 26/11/04 Students - Prizewinners Of 2004 Japanese Speaking Festival (All Costs Met By The Sponsor Unis - Meikai & Asahi)

$7 968.25

Behrens, S Assoc. Lecturer Shanghai 06/07/04 - 13/07/04 Present A Refereed Paper At The Pacis 04 Conf $1 713.40

Bell, J Computing Support Officer

San Francisco 25/06/04 - 05/07/04 Attend Apple World Wide Conference $3 802.49

Bhattarai, S Phd Research Scholar NZ 17/04/04 - 24/04/04 To Participate In The International Conference On Applicaton Of Stable Isotopes Etc

$1 286.38

Boyle, G Senior Technical Officer

Wellington, NZ 27/03/04 - 03/04/04 Attend Anzfss Conference $2 484.87

Bray, D Exchange Student Ulsan, South Korea


56 Report 2002


Name Position Title Destination Date Of Travel Reason For Travel Cost

Bretherton, P Lecturer UK 02/07/04 - 23/07/04 Present At Academy Of Marketing Conference 2004, Network With Adrs Uni West England, Uni Huddersfield, Sheffield Hallam Uni, Uni East Anglia

$6 454.16

Bretherton, P Lecturer Dunedin, NZ 05/12/04 - 13/12/04 Present Conference Paper And Visit Unitec To Discuss Research Projects

$3 687.39

Budiono, D Phd Student Bochum, Germany 28/03/04 - 05/04/04 Attend International Conference On Cyclic Behaviour Of Soils

$4 237.74

Butler, J Lecturer - Taxation Law Hong Kong 09/09/04 - 13/09/04 Teach Cqu Students $2 184.88

Caperchione, C Phd Student Christchurch, NZ 11/02/04 - 15/02/04 Attend Asbhm 2004 Conference $1 171.39

Caperchione, C Phd Candidate Mainz, Germany 13/08/04 - 30/08/04 8th International Behavioural Medicine Conference

$2 875.23

Cardnell, D Senior Lecturer England 21/06/04 - 27/07/04 Visit English Unis $0.00

Cassidy, H Lecturer San Diego 11/04/04 - 18/04/04 Present Paper At American Educational Research Assoc 2004 Mtg

$2 422.89

Cassidy, H Lecturer Canada & USA 05/06/04 - 17/07/04 Present Paper At 5th World Congress Of International Drama/theatre & Ed’n Assoc & Prof Dev’t With The Cats Team (New York)

$2 611.89

Clayton, D Dean International Programs

China 14/04/04 - 01/05/04 Meetings With Offshore Partners To Discuss Market Potential In China. Renew Existing Relationships And Develop New Ones With Raffles La Salle Personnel Including Chairman And Ceo. Renew Relationships And Discuss Marketplace With Australian Representative Bodies In China.

$8 298.68

Clayton, D Dean Of CQU International

Asia 04/07/04 - 14/07/04 Meetings With Raffles La Salle Senior Personnel & Other Meetings With Hartford, Hkct Etc.

$4 605.15


Turin (Via Singapore)

09/09/04 - 26/09/04 Attend 16th Annual Aeie Conference, Participate In Qeti Qld Exhibition, Mtg Austrade Reps Dubai, Link With Idp For Market Assessment In Dubai Area

$4 700.97


Singapore, Hong Kong, Shanghai, Hanoi, Ho Chi Minh

01/11/04 - 18/11/04 Meetings With Asian Institutions To Discuss Possible Collaboration. Operational/strategic Meeting With Offshore Partners. Attendance At Graduation Ceremonies In Singapore And Hong Kong.

$9 841.82

Coelho,f Phd Researcher Hong Kong 06/11/04 - 8/11/04 Conference In Hong Kong - Gin 04 $2 040.00

Cosier, I Educational Consultant - Nonstaff

Singapore 11/02/04 - 27/02/04 Working In The Knowledge Society Workshop $1 757.52

Cquinter Agent Promotional visit prize for 2 valued international agents

Rockhampton 01/04/04 - 30/04/04 Prize - Promotional Visit For 2 CQU Agents - April 2004

$10 000.00

Daley, L Undergraduate Student San Francisco 25/06/04 - 10/07/04 Attend Apple World Wide Conference $3 593.76

Danaher, P Senior Lecturer Singapore 24/03/04 - 27/03/04 Attend 2004 Asia Pacific Forum $1 281.31

Danaher, P Assoc. Professor Exeter, Manchester UK

10/09/04 - 03/10/04 Attend Alt C, & British Educational Research $11 029.41

Dhanasekar, M Associate Professor Lisbon, Portugal 05/09/04 - 13/09/04 Present Refereed Papers At Conference Computational Structures Technology As Editorial Board Member

$4 799.78

Dhanasekar,m Cre Director Delft, Newcastle(UK), Amsterdam

18/06/04 - 10/07/04 Comp Mechanics Courst Delft,bus Contact Newcastle,present Paper 131bmac Conf Amsterdam

$8 438.52

Di Milia, L Lecturer USA, UK 27/08/04 - 12/12/04 Ospro Leave To Uni Of Connecticut & Cieam Visit To University Of Sheffield UK

$6 683.14


57Report 2002Corporate Governance 57



Di Milia, L Lecturer Boston 06/10/04 - 07/10/04 Mtg With Simon Folkard To Finalise Joint Research Paper

$252.51

Di Milia, L Lecturer Washington DC 23/10/04 - 27/10/04 Ospro - Visit Roger Rosa Niosh $484.52

Di Milia, L Lecturer Montreal, Canada 18/11/04 - 20/11/04 Attend Aacsb & Equis Strategic Alliances In Management Conference

$1 098.50

Diefenbach, K Member Of The Peoplesoft Product Advisory Group For Reporting (Pag)

Atlanta 03/03/04 - 13/03/04 Attend Pag Summit & Heug Conference 2004 $3 784.88

Ding, Kan Postdoctoral Research Fellow

Shanghai, Beijing 27/03/04 - 18/04/04 Develop Business Opportunities With Pr China In Railway Eng. Research

$200.00

Ding, Kan Postdoctoral Research Fellow

Lisbon, Portugal 05/09/04 - 12/09/04 Present Refereed Paper At Conference Computational Structures Tech

$3 698.64

Dobele, A Lecturer China 31/01/04 - 13/02/04 Conduct Workshops In Chengdu China $4 536.27

Dobele, A Lecturer Chengdu, China 28/05/0 4 - 05/06/04 Run Workshops For Mrkt19038, 19030 & 19031 $4 301.14

Dobele, A Lecturer Singapore 08/09/04 - 19/09/04 Run Marketing Workshops $2 938.00

Dobele, A Acting Head Of School NZ 26/11/04 - 12/12/04 Attend Anzamc 2004 & Conducting Research $5 478.08

Dooley, K Senior Lecturer Catania, Italy 02/04/04 - 13/04/04 Present Paper At Ipsera Conference, Attend Doctoral Workshop

$2 439.55

Duggan, T Postgrad Student San Francisco 25/06/04 - 10/07/04 Attend Apple World Wide Conference $3 893.76

Duncan, M Phd Student Vancouver 07/06/04 - 08/07/04 Attend Naspspa Conference, Work With John Spence Uni Alberta To Complete 1st Study Phd

$5 656.89

Duncan, M Phd Student Auckland, NZ 27/11/04 - 12/12/04 Conference & Collaborative Work $354.06

Edwards, R Director Co-op Program & Industry Liaison

UK, Sweden, Germany, Switzerland, France

13/11/04 - 11/12/04 Visit Co-op Students, Employers & Partner Unis Overseas

$4 743.33

Fakamuria, K Lecturer Port Vila, Vanuatu 20/12/04 - 05/02/05 Prelin\m Investigations On Phd Research Project $821.40

Fan, X Phd Student Calcutta, India 19/11/04 - 26/11/04 Present Paper At Iconip 2004 Conference $716.37

Ferguson, C Program Co-ordinator Japan 28/09/04 - 19/10/04 Negotiate Int Exp Opportunities For BLM Students

$7 098.65

Ferguson, M/tamassy, B & 6 Students

2 Lecturers, 6 Exchange Students

Ulsan, South Korea

27/12/04 - 19/01/05 Student Exchange To Ulsan South Korea $4 186.35

Fisher, R Lecturer Hong Kong 08/01/04 - 16/01/04 Conduct Workshops In Laws11030, 19031, 19033 & 20023

$4 232.26

Fox, G Postgraduate Student Auckland, NZ 14/04/04 - 19/04/04 Present 2 Papers The Society Of Australasian Social Psychologists 33rd Annual Conference

$2 030.06

Fritschy, R Chancellor Beijing, Zhengzhou 24/04/04 - 01/05/04 Trade Mission To China $9 028.97

Fritschy, R & N Chancellor Singapore, Hong Kong

01/11/04 - 10/11/04 Attend Singapore & Hong Kong Graduation Ceremonies

$13 295.54

Gadenne, D Professor Accounting & Finance

Singapore 02/07/04 - 07/07/04 Present Dest Refereed Paper At Apira Conference, & External Pressure Group Users Of Csd

$1 796.99

58 Report 2002



Gandolfi, F Adjunct Senior Lecturer Gothenburg/Sweden

19/06/04 - 09/07/04 Present Research Paper At Ifsam Congress $3 679.42

Golic, M Research Officer Lisbon, Portugal & Zagreb, Croatia

14/09/04 - 12/10/04 Attend Cac 04 Conference In Lisbon & Establish New & Maintain Existing Contacts & Collaborations In Zagreb

$4 304.27

Gooley, A Chief Executive Hong Kong 16/02/04 - 22/02/04 Attend Icde Conference, & The Open Uni Of Hong Kong **** Trip Was Changed From June 2003 To Travel February 2004 Due To Sars ****

$4 286.74

Graham, C External Workshop Consultant

Singapore 13/04/04 - 18/04/04 Facilitate ‘Futuring’ Workshop $2 206.76


Singapore 18/05/04 - 23/05/04 Professional Doctorate Workshop ‘Creating Futures’

$1 797.61


Singapore 18/08/04 - 23/08/04 Present Professional Doctorate Workshop $2 091.30


Singapore 25/11/04 - 29/11/04 Training Session With Facilitators Prof/doctorate Program, Mtgs

$1 209.36

Grainger, P Lecturer Japan 18/11/04 - 28/11/04 Escort 2004 Japanese Speaking Festival Prizewinners

$2 085.21

Greensill, C/senini, S Lecturers Auckland, NZ 22/11/04 - 26/11/04 Visit Auckland For Benchmarking $3 094.19

Gribble, V Manager Health & Safety

New Orleans 08/09/04 - 19/09/04 National Safety Council Of USA Annual Congress $3 061.91

Griffin, H Exchange Student Ulsan, South Korea


Gyasi-agyei, Y Senior Lecturer Montreal, Canada 14/05/04 - 29/05/04 Attend 2004 CQU, AGU, SEG, & EEGS Joint Assembly

$4 724.59

Hafey, N Phd Candidate/part-time Lecturer

Wellington, NZ 26/11/04 - 12/12/04 Present 2 Papers Anzmac Doc Colloquium, Conduct Wine Research Study, Attend Anzam Conference

$3 721.63

Han, Fengling Part-Time Research Fellow

China 11/06/04 - 10/07/04 Wcica ‘04 Conf & Undertake Experiments At Harbin Institute Of Technology

$2 378.05

Hancock, G Vice-chancellor Fiji 31/03/04 - 06/04/04 Attend Meetings & Graduation $4 813.37

Hannah, P Phd Student Australia 20/08/04 - 15/09/04 Phd Student From Barcelona-complete Corrections In Examiners Rep.

$2 071.85

Harreveld, R Lecturer Amsterdam 08/09/04 - 24/09/04 Present Paper At Cher 17th Annual Conference $3 971.46

Harrison, A Assoc/prof In Science Education

Canada & England 30/03/04 - 14/04/04 Attend Narst Conference Vancouver, Research - Manchester

$5 733.49

Ho, R Assoc Professor/lecturer

Bangkok, Thailand 13/08/04 - 10/01/05 6 Months Ospro $6 569.33

Holmes, A Lecturer Multimedia Singapore 09/09/04 - 15/09/04 Visit Harford Singapore On Behalf Multimedia Courses

$2 521.00

Hopping, M (Aka Earle)

Exchange Student Ulsan, South Korea

27/12/04 - 19/01/05 Student Exchange To Ulsan, South Korea $252.50

Hovenga, E Head Of School, Program Director Health Informatics

Prague 11/04/04 - 23/04/04 Invited Speaker Symposium On Biomedical Informatics & Statistics Education, For Euromise

$4 445.88

Hovenga, E Head Of School, Program Director Health Informatics

San Francisco 29/08/04 - 18/09/04 Attend Mdinfo 04, 11th World Congress On Medical Informatics

$5 976.95

Hunt, J Lecturer Vancouver 29/03/04 - 06/04/04 Present Paper At Narst Conference $3 413.32





Hunt, J Lecturer North Carolina & Illinois

08/11/04 - 22/11/04 Research Training With Prof Gail Jones & Prof Scott Robinson

$3 288.29

Hyland, P Assoc. Professor Hong Kong 01/06/04 - 06/06/04 Present Paper At Cimoc Symposium $1 716.77

Hyland, P Professor Dunedin, NZ 07/12/04 - 12/07/04 Attend Anzam Conference $2 852.22

Jackson, J Assoc. Professor Singapore 21/04/04 - 29/04/04 Conduct Workshops For Mgmt20112, Mrkt20019 & Mgmt20093

$2 720.08

Jackson, J Assoc. Professor Cheltenham, UK 01/07/04 0 14/07/04 Present 5 Refereed Papers At The Academy Of Marketing Conf

$4 719.92

James, L Recruitment & Client Relations Officer

USA 20/05/04 - 07/06/04 Attend Nafsa Conference $8 699.37

James, L Recruitment & Client Relations Officer

Malaysia 17/10/04 - 26/10/04 Austrade Exhibition & Agent Visits $3 236.59

Jamieson, K Lecturer Orlando, Florida 16/07/04 - 24/07/04 Present At 8th World Multiconference On Systemics, Cybernetics & Informatics

$3 945.03

Japanese Speaking Festival 04

Rockhampton 23/07/04 - 26/07/04 Mekai & Asahi Universities Delegates To Attend Jsf 04

$171.70

Jefferies, S Consultant Singapore 23/03/04 - 25/04/04 Professional Doctorate Workshop ‘Critical Foresight’

$1 824.63

Jeffery, R Director China, Bangkok 24/10/04 - 15/11/04 Coal Expo In China (+ 13 Private Days) $3 361.61

Jenkins, I Director, Itd Auckland, NZ 04/10/04 - 10/10/04 Caudit Annual Meeting $1 735.74

Jewell, R Senior Lecturer Milan, Italy 09/08/04 - 24/01/05 Ospro - Visit Uni Of Milan $2 487.25

Jirojwong, S Senior Lecturer Chiangmai, Thailand

18/10/04 - 24/10/04 Present Paper International Conference $1 581.00

Jones, M Exchange Student Ulsan, South Korea


Jorgensen, D Director Engineering Undergraduate Programs

Auckland, NZ 07/08/04 - 11/08/04 Invited Member Of Ipenz Accreditation Panel Assessment Of Bach/eng For Auckland Uni Technology

$0.00


Auckland, NZ 20/10/04 - 31/10/04 Conduct Annual Institute Of Technology Quality Monitoring Visit, International Program Benchmarking (Costs Paid By Nzqa)

$0.00


Auckland, NZ 30/11/04 - 04/12/04 Attend Asia-pacific Cooperative Education Conference

$1 442.28

Kehoe, J Lecturer Hong Kong 23/04/04 - 27/04/04 Lecture, Tutorials For Hk Students Laws19031, Laws19033

$2 801.45

Kennedy, J Senior Lecturer Singapore 16/09/04 - 20/09/04 Teaching- Mgmt20093 $2 063.77

Kennedy, J Senior Lecturer Dunedin 07/12/04 - 17/12/04 Present Refereed Paper Anzam Conference $910.00

Khan, M Assoc Professor, & Head Atp

Korea 21/08/04 - 30/08/04 Present Paper Xivth International Congress On Rheology 2004

$4 627.61

Knight, A Professor Journalism Singapore 28/04/04 - 02/05/04 Mtg With Singapore Holdings Re Journalism Education

$1 902.24

Knight, A Professor Journalism Bangkok 30/06/04 - 07/07/04 Present Paper At Amic Conf/attend Nlc Conf At Griffith Uni

$2 831.45

Knight, A Professor Journalism Rome, Florence 17/07/04 - 26/07/04 Present Paper At Humanities Conference $4 962.96

60 Report 2002



Kofoed, J Lecturer Suva, Fiji 09/01/04 - 17/01/04 Conduct Workshops, Attend Scheduled Lectures & Tutorials For Cpa Accreditation Purposes

$3 460.73

Kofoed, J Lecturer Hong Kong 18/08/04 - 24/08/04 Conduct Finc & Acct Workshops $3 126.94

Korotkikh, G Postdoctoral Research Fellow

Finland, Austria, Italy

20/08/04 - 11/09/04 Finland -presentation ‘New Approach To Complex Systems’, Austria -collaboration With Prof At Uni Of Vienna, Italy - Presentation Dice2004, Florence - Collaboration With Prof At Uni Of Florence

$1 000.00

Korotkikh, V Associate Professor Finland, Austria, Italy

20/08/04 - 11/09/04 Finland -presentation ‘New Approach To Complex Systems’, Austria -collaboration With Prof At Uni Of Vienna, Italy - Presentation Dice2004, Florence - Collaboration With Prof At Uni Of Florence

$7 544.60

Larsen, E Project Officer 10,000 Steps

Christchurch, NZ 11/02/04 - 15/02/04 Asbhm Conference Related To 10,000 Steps Project Work

$1 324.49

Li, W Innsbruck, Austria 14/02/04 - 20/02/04 Attend & Present At Aia 2004 Conference $5 020.52

Liebenberg, C Senior Research Officer Denmark/Germany/South Africa

31/05/04 - 22/06/04 Attend Process Chemometrics & Applied Multiway Analysis Course/visit Ziess Jena & Colors & Woolworths Sa

$7 877.09

Lockie, S Director, CSSR Sacramento & Trondheim

26/06/04 - 15/08/04 Attend Annual Meeting For Rural Sociological Society In Sacramento & Present Symposium Paper 25-30/7/04; Attend World Congress Of Rural Sociology In Trondheim 12-15/8/04

$2 985.99

Lockie, S Director, CSSR Phillipines, London Norway, USA, NZ

26/06/04 - 14/12/04 Ospro $9 013.77

Low, A Macquarie University Sydney

Singapore 03/09/04 - 06/09/04 Teaching- Laws 20038 $2 061.80

Medhekar-smith, A Senior Lecturer Illinois/Chicago 05/11/04 - 18/12/04 Conduct Lectures As A Visiting Scholar $3 715.12

Melzer, A Director Centre For Environmental Management

USA, UK, Singapore

29/10/04 - 21/11/04 Earthwatch Conference, Workshops & Mtgs $4 198.37

Mensinga, J Master Of Arts(Research) Student & Lecturer

Canada 15/05/04 - 30/05/04 Attend The Narrative Matters 2004 Conf And Conduct Research For Masters

$4 504.26

Midmore, D Director Primary Industries Research Centre

Manila, Iloilo 09/01/04 - 25/01/04 Attend Sanrem Mtg In Manila, Manage Review Of Aciar Project, Discussions New Project With Up

$6 715.95

Midmore, D Director Pirc Plant Sciences Group

Philippines 15/03/04 - 23/03/04 Manage Aciar Project Review, Consult With Sanrem Researchers

$1 548.69

Midmore, D Director UK 26/07/04 - 24/07/05 Ospro - UK $2 458.54

Midmore, D Director Vietnam 05/11/04 - 14/11/04 Review Of Aciar Project -impact Of Heavy Metals On Sustainability Of Fertilisation & Waste Recycling South-east Asia

$517.33

Midmore, D Director Oxford, UK 15/12/04 - 17/12/04 Travel From Reading To Oxford, UK -attend Advances In Applied Biology

$1 000.46





Mirshekary, S Lecturer Financial Accounting

Hong Kong 15/04/04 - 21/04/04 Deliver Accounting Workshops Hk Campus $3 014.36

Mondal, S Post Grad Student Dhaka, Bangladesh 04/01/04 - 08/02/04 Attend & Present At The International Symposium On Environment Management 2004 (Isem 2004) & Data Collection For Research

$2 507.69

Mullins, S Assoc. Professor Corfu, Greece 20/06/04 - 08/07/04 Present Paper At 4th International Congress Of Maritime History Conf

$4 630.55

Mummery, K Assoc Professor Christchurch, NZ 11/02/04 - 17/02/04 Present Paper In Support 10,000steps Project At Aust Society For Behavioural Health & Medicine Conference

$1 731.79

Mummery, K Professor Health & Human Performance

Germany, Minneapolis, Canada, NZ

24/08/04 - 03/12/04 Attend Icbm 2004 Conf Germany, Aaasp Conf Minneapolis, Living Streets Aotearoa Conf NZ, Csep Canada

$16 277.76

Mussig, D Lecturer Singapore 12/09/04 - 18/09/04 Deliver W’shop In Singapore For Mgmt 20094-org Analysis

$2 750.32

Nancarrow, H Director Cdfvr Mackay Warsaw, Poland 02/06/04 - 11/06/04 Present At Unhcr Internation Conference “Education Counselling & Social Work As Factors In The Integration Of Immigrants & Refugees In Multicultural Societies

$5 298.60

Neuenfeldt, K Senior Lecturer Fiji, Los Angeles, Ottawa

26/04/04 - 09/06/04 Visit Head Of Oceania Centre At Uni South Pacific Re Projects Recording Indigenous Music, Attend ‘On The Right Track’ Seminar, Attend Iaspm Conference Canada, Rec Leave - 06-12/05/04, 20/05-04/06/04

$3 512.75

Newby, L Lecturer Wellington, NZ 24/11/04 - 02/12/04 Present Paper At 2004 Anzmac Conference $1 804.88

Newdick, J Principal Administrator Of Language Centre

Taiwan, Korea 03/10/04 - 15/10/04 Marketing/recruitment Activity $6 927.38

Nissen, T Project Consultant Philippines 11/01/04 - 19/01/04 Travel From Washington - Mtg D. Midmore - Re Bamboo & Taro Project

$4 225.20

Nwe, Than Than Lecturer Thailand 26/11/04 - 13/01/05 Present Paper At 7th Southeast Asian Geography Asscn Intnl Conf

$2 107.86

O’brien, F Professor Beijing, London, USA

12/09/04 - 05/10/04 Microsoft Research & Attend Iccc 2004 Conf $4 438.01

O’donohue, L Exchange Student Ulsan, South Korea


Oliver, D Senior Lecturer Christchurch, NZ 17/01/04 - 07/02/04 Attend & Present At The Australasian Computer Science Week 18-22/01/04-13 Private Days

$2 277.11

O’loughlin, J Lecturer Hong Kong 22/04/04 - 27/04/04 Conduct Workshops For Mrkt11029 & 19030 $3 577.07

O’loughlin, J Lecturer Marketing & Tourism

Wellington, NZ 26/11/04 - 12/12/04 Attend Anzmac Doc Colloquium; Present At Anzmac Conf; Attend &present At Anzam Conf

$3 052.26

Otto, K Desktop Support Officer

San Francisco 04/01/04 - 12/01/04 Attend Macworld Conference 2004 $5 538.16

Parson, J Associate Lecturer Auckland, NZ 25/02/04 - 02/03/04 Present Paper At Pacific Rim Conference $1 375.06

Patson, N Postgrad Student Indiana 06/06/04 - 14/06/04 Present Paper At Caita 2004 Conference $4 271.79

62 Report 2002



Patterson, D Technical Services Manager

Auckland, NZ 22/11/04 - 28/11/04 Aetm Conference $1 592.97

Peach, D Lecturer Singapore 23/09/04 - 29/09/04 Present Professional Doctorate Workshop $3 102.64

Pegg, G Assoc. Professor Wellington, NZ 27/03/04 - 03/04/04 Anzfss Conference $3 329.01

Pegg, G Head Of School Singapore 28/04/04 - 02/05/04 Liaison With Hartford Polytechnic $2 085.12

Perren, H Alumni Officer Auckland, NZ 28/09/04 - 04/10/04 Attend Conference $1 174.98

Pun, D Lecturer Hong Kong 27/09/04 - 01/10/04 Attend Compsac 2004 Conference $2 152.42

Radampola, S Phd Student Bochum, Germany 38074 - 38082 Attend International Conference On Cyclic Behaviour Of Soils

$3 761.33

Ramm, K Director India 04/12/04 - 13/12/04 Compliance/agent Training $3 661.61

Rasheed, T Postgrad Student Tokyo, Japan 02/12/04 - 09/12/04 Present Paper International Conf On Advanced Optical Diagnostics

$1 668.93

Reaney, J Lecturer Singapore 09/01/04 - 12/01/04 Lecture, Workshop Mgmt20095 Asia Pacific Business

$2 178.46

Rice, J Senior Lecturer Management

New Orleans, USA 02/08/04 - 16/08/04 Attend Academy Of Management Conference $4 255.72

Rickard, J VC Singapore, Hong Kong, Sydney, Brisbane

01/11/04 - 10/11/04 Attend Singapore & Hong Kong Graduations, Avcc Mtgs, Qld Treasury Mtgs

$9 149.71

Rickard, J VC Fiji 28/11/04 - 30/11/04 Attend Fiji Graduation $2 858.69

Robertson, P Lecturer In Electronic Journalism

Brisbane, Suva Fiji 28/11/04 - 10/12/04 Fiji Graduation, Visit Film Fiji & Present Paper At Journalism Educ Conf

$3 498.24

Rockloff, M Lecturer B-Psychology Singapore 03/03/04 - 08/03/04 Residential School In Singapore-hartford $2 401.08

Rolan, G Manager International Marketing

Malaysia & Singapore

24/02/04 - 05/03/04 Overseas Exhibitions, Agent Visits $10 047.49


Bangkok & Singapore

10/06/04 - 17/06/04 Idp Education Exhibition In Thailand $6 585.54


Vietman & Malaysia

12/08/04 - 27/08/04 Idp Exhibition In Vietnam, Visit Malaysian Institutions

$10 382.92

Rooney, C Lecturer Ulsan, South Korea


Schofield, L Post. Grad. Student Hamilton, NZ 23/01/04 - 25/01/04 Travel From Auckland NZ To Hamilton - Present Research At The Youth Sport & Physical Activity Conference

$250.00

Schofield, L Post. Grad. Student Christchurch, NZ 12/02/04 - 14/02/04 Travel From Auckland NZ To Christchurch - Attend Aust Behavioural Medicine Conference

$351.33

Scrivener, I External Workshop Consultant

Singapore 05/05/04 - 15/05/04 Professional Doctorate Workshop ‘Net Solutions’ $2 255.36

Sharma, A Doctoral Fellow Dhaka & Delhi 05/01/04 - 29/01/04 Attend Conference On Changing Environment With Wastewater Disposal

$2 562.20

Smith, C Dean London, Singapore, Chengdu

11/06/04 - 10/07/04 Attend International Conference ‘The 21st Century Business School’, Benchmarking, Research, Teaching Collaboration

$11 636.76

Smith, C Dean Singapore, Hong Kong

03/11/04 - 07/11/04 Attend Graduations $8 100.42





Smith, C Dean Fiji 25/11/04 - 02/12/04 Fiji Graduation $4 165.21

Smith, R Acting Dean Education Singapore 25/03/04 - 29/03/04 Project Workshop For Professional Doctorate $5 105.47

Smith, R Acting Dean Japan 05/06/04 - 10/06/04 Mtg Re Umap To Establish Agreement With Hokuriku Uni Japan Experience For 2nd Year BLM(Japanese) Students

$6 998.60

Snoke, B Head Of School Minneapolis, USA 08/09/04 - 25/09/04 Lectures & Consultation Uni Wisconsin, Personal Travel 9,10,21,22/09/04

$2 185.22

Stewart, H Business Development Manager

Tokyo 15/05/04 - 30/05/04 Attend Aei International Education Network ‘Study In Australia Event’, And Visit Local Agents

$8 194.51

Stonier, D Former Employee Palmerston North, NZ

12/12/04 - 17/12/04 Attend Autonomous Robots & Agents Conference

$1 495.04

Stonier, R Assoc Professor Palmerston North, NZ

12/12/04 - 17/12/04 Attend Autonomous Robots & Agents Conference

$1 470.99

Stuart-Gibson, N Marketing & Recruitment Officer

Malaysia & Singapore

24/02/04 - 05/03/04 Overseas Exhibitions, Agent Visits $3 796.40

Stuart-Gibson, N International Agent Liaison Officer

Hong Kong & Thailand

12/03/04 - 25/03/04 Overseas Exhibitions, Agent Visits & Offshore Operations

$7 356.55

Su, N Senior Research Officer Rhodes, Greece 23/06/04 - 03/07/04 Attend International Conf & Visit National Tech Uni Of Athens

$4 691.66

Taylor, E Dean Sri Lanka, India 23/03/04 - 07/04/04 Indian Cricket Tour - CQU Representative Per Chancellery Request

$6 577.02

Taylor, E Dean Delhi 01/12/04 - 08/12/04 Visit India For Redr International Board Member, Visit Dest Office

$296.00

Taylor, W Senior Research Fellow London, UK 29/03/04 - 20/04/04 Deliver A Keynote Address At The Community Informatics Researchers Network (Cirn) Colloquium

$3 105.65

Taylor, W Senior Research Fellow Ottawa, Canada 09/05/04 - 21/05/04 Attend Cracin Meeting $3 281.83

Tennent, B Head Of School Fiji 26/03/04 - 07/04/04 Conduct Classes For Accreditation, Attend Graduation

$3 550.65

Tennent, B Head Of School Of Commerce, B&L

Hong Kong 12/08/04 - 22/08/04 Hong Kong Exhibition Cquinternational, Teach Accounting Courses For Accreditation For Business

$3 172.42

Tennent, B Head Of School Nandi, Fiji 28/11/04 - 02/12/04 Graduation, Campus Visit $2 614.35

Tennent, B Head Of School Dunedin, NZ 07/12/04 - 12/12/04 Present Refereed Paper Anzam Conference $2 266.62

Tharp, K & Family Honorary Fellow St Louis, USA 31/05/04 - 31/05/04 Relocation To Springfield USA $8 444.88

Tickle, K Dean Singapore, China 24/04/04 - 01/05/04 Visit Hartford In Chengdu China, Singapore Press Holdings Singapore

$6 275.58

Tickle, K Acting Dean Singapore 19/06/04 - 26/06/04 Attend 6th International Conference On Hydroinformatics 2004, Visit Hartford Campus

$3 024.00

Tickle, K Acting Dean Kuching, Kuala Lumpur

20/08/04 - 27/08/04 Attend Inti Meetings $5 823.24

Tickle, K Dean Suva, Fiji 28/11/04 - 30/11/04 Fiji Graduation $2 505.90

Umap Students Exchange Students Osaka, Japan 01/09/04 - 22/11/04 Scholarship Students In-country Experience For BLM Degree

$12 589.60

Verma, B Associate Professor Budapest 24/06/04 - 31/07/04 Present 2 Papers At The Ieee Int Joint Conf On Neural Networks

$5 427.98



Viera Dias, Joaquim Da Silva

Student Hefei China 21/08/04 - 28/08/04 Attend Atpc 2004 Conference & Present A Paper

$3 451.52

Voss, J Assoc Director Phuket, Thailand 05/11/04 - 12/11/04 HP Asia Pacific Stirage Conference $934.69

Waddell, G Exchange Student Ulsan, South Korea

27/12/04 - 19/01/05 Student Exchange To Ulsan, South Korea $416.50

Walker-gibbs, B Lecturer Manchester, England

11/09/04 - 24/09/04 Conference And Professional Development $3 750.72

Walsh, K Associate Professor China 02/11/04 - 23/11/04 Visit Nir Fruit-sorting Equipment In Shandong, Visit Chinese Academy, Present Seminar On Use Of Nir

$3 960.00

Wang, W Level C Academic Beijing, China 06/08/04 - 14/08/04 Attend 28th International Congress Of Psychology

$2 467.57

Wang, Wei Level C Academic Shanghai, China 08/06/04 - 27/06/04 Meet With Research Collaborator Re Implementation Of Friends Program As Part Of Ospro (8/3/04 - 25/6/04)

$2 649.29

Ward, A Assoc Professor San Francisco 14/02/04 - 22/02/04 Attend Cognitive Psychology Conference $4 440.00

Ward, T Assoc Professor Wellington, NZ 28/11/04 - 05/12/04 Attend Anzmac Conference, Mtg In Auckland $814.04

Ware, Roy Charles Acting Chancellor Suva, Fiji 28/11/04 - 30/11/04 Attend Fiji Graduation As Acting Chancellor $3 403.49

Warner, L Lecturer Level E Geneva 01/09/04 - 30/11/04 Ospro - Study Leave $11 383.28

Windeknecht, K Lecturer Dunedin, NZ 07/12/04 - 12/12/04 Attend Anzam Conference $973.39

Wolhuter, D Acting Project Officer Singapore, Hong Kong, China

03/07/04 - 14/07/04 Site Visits $4 648.20

Wood, J DVC (I&C) Fiji 31/03/04 - 06/04/04 Fiji Graduation Ceremony $4 193.42

Wood, J DVC (I&C) Melbourne, Asia 28/10/04 - 16/11/04 Mtg In Melbourne, Attend Singapore & Hong Kong Graduations, Visit Offshore Partners

$9 480.87

Wood, J DVC (I&C) China 03/12/04 - 10/12/04 Mtg With Monash College (Accomm & Airfares Being Paid By Monash)

$150.20

Woodland, C Lecturer - Commerce Suva From Bberg 17/09/04 - 25/09/04 Cpa Accreditation Visit For Fiji Int Campus $3 748.73

Xia, Fujie Postdoctoral Research Fellow

Seoul, Korea 30/07/04 - 05/08/04 2nd Asian Conference On Multibody Dynamics 2004

$2 750.39

Yang, M Marketing Co-ordinator For Offshore Agents

Hong Kong & Singapore

12/03/04 - 25/03/04 Overseas Exhibitions, Agent Visits & Offshore Operations

$14 925.79

Yang, M Marketing Coordinator (Offshore Agents)

Hong Kong, Taiwan

11/08/04 - 04/09/04 Exhibition & Recruitment Activities, Agent Visits $12 803.49

Yang, M Marketing Co-ordinator

Taiwan 01/10/04 - 04/10/04 Austrade Education Exhibition $2 126.12

Yang, Moli Marketing Coordinator - Offshore Agent

China 18/04/04 - 02/05/04 China Austrade Exhibition $10 220.67

Yang, Moli Marketing Co-ordinator

China 31/10/04 - 05/11/04 Agent Training & Visits $3 180.88

Yarrow, A Manager-corp Systems Admin

Phuket, Thailand 05/11/04 - 12/11/04 HP Asia Pacific Stirage Conference $1 063.81





Yokoyama, T Lecturer (Student Mentor/escort)

Japan 29/05/04 - 13/06/04 Accompany Faculty Dean As Translator To Hokukiku Uni Re Umap In Japan Experience For 2nd Year BLM Students & Mtgs With Meikai Re Japanese Speaking Festival

$1 821.18


Haneda To Komatsui, Japan

07/06/04 - 08/06/04 Accompany Faculty Dean As Translator Re Umap Establishing Agreement

$490.00


Osaka, Japan 31/08/04 - 11/09/04 Student Supervision - Umap 2004 $5 123.81

Yu, Xinghuo Professor Emeritus Hong Kong, Harbin China

02/01/04 - 28/01/04 Collaboration Uni Of Hong Kong & Harbin Institute Of Technology

$3 312.40

Zaman, M Senior Lecturer In Accounting & Finance

New Orleans, Louisiana

21/05/04 - 30/05/04 Present 2 Refereed Papers At Irma Conference $5 037.83

Zaman, M Senior Lecturer In Accounting & Finance

Singapore 02/07/04 - 10/07/04 To Present Full Paper Referred At The Apira Conf $2 113.19

Zipf, R Sub Dean Canada 28/03/04 - 17/04/04 Attend Narst Conference $2 990.90

Total Overseas Travel 2004 $886 833.10

Expenditure on Consultancies 2004

Communications $ 83 967.02

Finance/Accounting $ 241 707.28

Human Resource Management $ 137 977.87

Information Technology $ 98 173.37

Management $ 2 069 974.33

Professional/Technical $ 291 558.01

Total $ 2 923 357.88

(Expenditure is net of Goods and Services Tax)


Statutory Obligations The University, in reporting on the achievement

of its obligations under s95 (1) (e) of the Financial

Management Standards, has established a Compliance

Unit to identify, monitor and report on its legislative

compliance obligations.

The University enhanced its capabilities in this

area during 2003 with the appointment of a University

Legal Officer and two additional Internal Audit staff.

These resources complement existing resources in

functional areas such as Internal Audit, Copyright and

Risk Management.

The Legal Officer has primary responsibility for

managing the legal business of the University and

specialises in areas such as Industrial Relations,

Freedom of Information, Judicial Review, Privacy and

University contractual obligations.

A database was developed during 2003 to properly

control and track the University’s compliance

requirements. The schedule is a rolling system, which

identifies legislative or compliance tasks required

of the University. At the beginning of each year, the

database schedules deadline dates, estimated working

days needed to complete obligation and tracks their

completion. Over time, the quality assurance processes

supporting the schedule provide a valuable workload

planning tool to allow the University to continuously

improve compliance outputs.

The University Risk Management Committee

continued to guide the implementation of a University

wide, Risk Management Framework. High-level

strategic risks were identified and assessed during 2003

and now form the basis for future strategic planning at

the University. The Risk Management Committee has

monitored the progress of treatment of these high level

risks during 2004. During 2004 the Risk Management

Committee has also continued the process of roll out

of the Risk Management Framework to all functional

areas of the University.

The University continues to be vigilant and

is acutely aware of its obligations in relation to

legislative compliance and will continue to strive to

ensure all obligations are met.

Central Queensland University Act 1998

There were no amendments to the Central

Queensland University Act 1998 during 2004. There

are currently proposals for amendment of the Act to

achieve compliance with the National Governance

Protocols of the Federal Government’s Backing

Australia’s Future reforms.

Financial Administration and Audit Act 1977, Financial Management Standard 1997

Work continues on enhancing systems, upgrading

processes and developing staff to minimise the risks

of non-compliance with legislation, particularly the

Financial Management Standard 1997.

The Internal Audit Unit performs an annual review

of the University’s compliance with the Financial

Management Standard, this enables the Audit

Committee to monitor compliance with this legislation.

Public Sector Ethics Act 1994

The University is required under the Public Sector

Ethics Act 1994 to provide our implementation

statement giving details of actions taken during 2004

in order to comply with the Act.

The University’s Code of Conduct was developed

and approved by the University’s Council on 3

December 1999. The Code of Conduct is based around

five fundamental ethical values:

Respect for the law and systems of government;

Respect for persons;

Integrity;

Diligence, and

Economy and efficiency.




A copy of the Code of Conduct can be obtained

free of charge via CQU’s website. Go to http://

www.cqu.edu.au/ppmanual/staff/codeofconduct.htm.

Adherence to the University’s Code of Conduct

is a condition of employment. A copy of the Code

is included with all letters of appointment. An offer

of employment is conditional upon the prospective

employee both reading the Code of Conduct and

agreeing, in writing, to abide by its contents.

CQU has developed a Workplace Grievances Policy

and Procedures, which complements the operations of

the Code of Conduct.

Whistleblowers Protection Act 1994

The University is required under the

Whistleblowers Protection Act 1994 to provide

statistical information on the operations of the Act.

Number of disclosures received by the University

during 2004: Nil

Number of disclosures substantially verified over

during 2004: Not applicable.

Changes in law

A number of changes in the law impacted on CQU

during 2004.

The most significant impact upon the University

has been through the introduction of the Backing

Australia’s Future reforms of the Australian Higher

Education Sector. This has led to a significant effort

to implement the National Governance Protocol’s, the

HEIMS reporting system and to adjust systems to cope

with the new funding model.

In 2002 the Public Records Act was adopted by

the Queensland Parliament. This, together with new

Information Standards, eg Information Standard 42

- Information Privacy - has meant the University

has had to increase its attention to record keeping.

The Records and Archives Office, established in the

Library, plays a leading role in implementing this

legislation. University records are now captured in

the ‘TRIM Context’ system for records and document

management.

The major impact for the University during 2004

was the adoption of the International Financial

Reporting Standards. The University has ensured a

comprehensive preparation for these changes was

undertaken.

Higher Education Legislation Changes In December 2003, the Higher Education Support

Bill 2003 was passed as an Act of the Commonwealth

Parliament. A number of amendments to the Act were

subsequently passed in 2004.

The new legislation gives effect to sweeping

changes to Australian higher education directed by

Minister Nelson. Most of the changes are effective in

2005 with 2004 a transition year.

Key changes include:

a new scheme of Commonwealth Learning

Scholarships;

the introduction of Student Learning Entitlements;

regional loading funding;

Funding Agreements between the Commonwealth

and individual universities;

the flexibility for universities to reduce the

required Student Contributions down to zero or to

increase them by up to 25% above the standard set

by the Commonwealth;

an increased maximum percentage of fee-paying

student enrolments in courses from 25% to 35%;

the introduction of the Higher Education

Information Management System (HEIMS)

for reporting purposes.


Staff Relations2004 was another busy year for the Staff Relations

section of the Staff and Student Services Division.

The section provided support to the management

enterprise bargaining team during 2004 at the

negotiations between the University and unions for

replacement EBAs (i.e. EBA4).

This section continued to provide:

advice and support to management and staff in

respect to the interpretation of the current EBA

and human resource policies and procedures

(which included providing an awareness and an

understanding of the practical implementation of

low-level dispute resolution);

ongoing assistance and support to management

and staff concerning confidential work related

matters;

support to the Health and Safety Unit in respect to

Workers Compensation/Workplace Rehabilitation;

support to the Appointments Section as part of the

General Staff Job Evaluation team; and

ongoing assistance and support in relation to

major restructuring/change processes.

Health and SafetyThe University has a Health and Safety Unit as

its management arm for Health and Safety matters.

The Unit is staffed by a Health and Safety Manager,

Health and Safety Coordinator, Health and Safety

Liaison Officer, Support Officer and Rehabilitation

Coordinator, and an Administration Officer charged

with the responsibility of developing (in consultation

with the University Health and Safety Committee)

managing, coordinating and implementing the

University Health and Safety Policy, procedures and

guidelines for the whole university on all campuses.

This section continued addressing Health and Safety issues including:

a major reduction in the number of stress claims

submitted to WorkCover (this could be attributed

to the introduction of ‘Interlock’, the CQU

Employee Assistance Program);

a major increase in costs relating to Occupational

Overuse Syndrome injuries. The Vice-Chancellor

funded the ‘WorkPace’ break and exercise

program to counteract this trend;

preparation, approval and implementation of

a Health and Safety Risk Assessment process.

The process sits under the University Risk

Management Program. Training has commenced

across the University;

approval of the Noise Management program to

address excessive noise in the workplace and to

monitor all staff who may be exposed to a noisy

environment;

formation of a Working Party to manage

Hazardous Substances and Dangerous Goods to

set up a management program. Audits currently

being undertaken to identify all hazardous

substances;

Terms of Reference approved for Faculty/Division

Health and Safety Committees. Most areas now

have active Health and Safety committees which

report to the University Health and Safety Unit;

funding and implementation of 10 000 Steps

program – 900 staff (90 teams) participated in a

virtual walk across Australia to promote healthy

activity levels;

training across the University in Manual Handling,

Ergonomics and Risk Assessment.

Contact Details68


Contact Details

The University’s business address is Bruce Highway, Rockhampton Qld 4702.

CQU Brisbane International Campus, 108 Margaret Street, Brisbane, Qld 4000.

Tel: 07 3295 1188

Email: [email protected]

CQU Bundaberg, University Drive, Bundaberg, Qld 4670.

Tel: 07 4150 7000


CQU Emerald, Emerald Agricultural College, Capricorn Highway,

PO Box 197, Emerald, Qld 4720.

Tel: 07 4982 8888


CQU Fiji International Campus, First Floor, 1 Ratu Dovi Rd, Vinod Patel Plaza, Center Point, Laucala Beach Estate, Nasinu, Fiji Islands.

Tel: +67 9 3342 100


CQU Gladstone, Bryan Jordan Drive, Gladstone, Qld 4680.

Tel: 07 4970 7277


CQU Gold Coast International Campus, 60 Marine Parade, Southport, Qld 4215.

Tel: 07 5552 4988


CQU Mackay, Boundary Road Planlands, Mackay, Qld 4741.

Tel: 07 4940 7577


CQU Melbourne International Campus, Level 1,108 Lonsdale Street, Melbourne, Vic 3000.

Tel: 03 8662 0555


CQU Rockhampton, Bruce Highway, Rockhampton Qld 4702.

Tel: 07 4930 9777


CQU Sydney International Campus, 333 Kent Street, Sydney, NSW 2000.

Tel: 02 8295 5888


Addresses for CQU’s international teaching operations are:

Hong Kong College of Technology, 14 Princess Margaret Road, Kowloon, Hong Kong.

Tel: +852 2711 9202


Hartford Management Centre, 410 North Bridge Road #01-00 Cosmic Insurance Building Singapore 188726

Tel: + 65 6 235 9223


Documents

Annual Report 2004 - cqu.edu.au