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2004 ANNUAL REPORT Celebrating an innovative decade of building futures with homeless youth

2004 Annual Report

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Page 1: 2004 Annual Report

2004 ANNUAL REPORTCelebrating an innovative decade

of building futures with homeless youth

Page 2: 2004 Annual Report

TABLE OF CONTENTSExecutive Director/President Report 2

Programs and Services Overview 3

Anti-Oppression Committee Report 10

Resource Development 10

National Initiative 10

Volunteer Resources 11

Circle of Support 12

Financial Statements 15

EXECUTIVE DIRECTOR/PRESIDENT REPORT2004 was a year of progress and challenges at Eva’s Initiatives,but more importantly, it marked our 10th anniversary of buildingfutures with homeless youth. During the past decade, we haveexperienced enormous growth and have seen great changes atEva’s Initiatives. In response to the increased demand for servicesthat respond directly to the unique and evolving needs ofhomeless and at-risk youth, we became an organization thatoperates three facilities under the umbrella of Eva’s Initiatives.

In 1994, our first shelter opened and was named Eva’s Place. Inthe past 10 years, it has grown to provide shelter to 32 youtheach night and it launched the groundbreaking Family ReconnectProgram, which assists youth in reconnecting with their families.In 2004, this work again expanded with the development of aprevention model, by providing early intervention for families incrisis through access to family counselling and other services,which is critical to preventing family breakdown and keepingyouth at home.

In 1997, Eva’s Satellite was opened at the request of the City ofToronto. It is the only youth shelter in Ontario that operatesfrom a harm reduction perspective, offering 40 beds and innovativeprograms for youth who are using drugs and alcohol. In 2004, weincreased our community partnerships in order to enhance ourdaytime programming and encourage this high-risk group ofyouth to adopt healthier lifestyles. With eager anticipation, weawait the construction of our new purpose-built facility in 2005.

Eva’s Phoenix opened its doors in 2000, as a transitional hous-ing and training facility that accommodates 50 youth in sharedtownhouse-style units and provides employment programs foranother 100 non-residential youth, with an innovative focus onlong-term career potential and self-sufficiency. 2004 was a veryexciting year, as Eva’s Phoenix pioneered a new model of casemanagement and the Phoenix Print Shop exceeded its businesscost self-sufficiency goal, while the National Initiative Programcompleted a formal evaluation of the HRSDC EmploymentProgram for at-risk youth. The National Initiative also laid thegroundwork for implementing our first Innovation Awards in 2005.

2004 was an exceptionally challenging year in terms of fundrais-ing, resulting in the restructuring of our Resource DevelopmentDepartment in an effort to more effectively meet our fundraisinggoals in 2005. Nonetheless, over the past decade we have beenable to build Eva’s Initiatives into the strong and viable organi-zation that it is today, thanks to the incredible support of ourdedicated staff team, the volunteer Board of Directors, and themany other volunteers, donors and community partners whohave enabled us to expand and provide new approaches to theever-changing needs of homeless youth.

We believe that we have remained true to Eva Smith’s vision inour creation of such an amazingly proactive and progressiveorganization that has improved the lives of so many youth in ourcity. Thank you to everyone for your incredible support over thelast ten years!

Maria Crawford Emree SiaroffExecutive Director President, Board of Directors

02 EVA’S INITIATIVES 2004 ANNUAL REPORT

OUR MISSIONThe mission of Eva's Initiatives is

to work collaboratively with homeless

and at-risk youth to help them reach

their potential to lead productive,

self-sufficient and healthy lives by

providing safe shelter and a range

of services, and to create long term

solutions for homeless youth by

developing and implementing

proactive and progressive services.

Page 3: 2004 Annual Report

2004 ANNUAL REPORT EVA’S INITIATIVES 03

DIRECTORSJean-Paul BrownGavin ClingbineMichael CossarEttie DawkinsPatricia GloudonKeith Hall

Linda KennyZahir LalaniDavid ShinerMegan TelfordBill Weber

HONORARYBOARD MEMBERSEd SmithEdeva Smith

EX-OFFICIOMaria Crawford, Executive Director

2004 BOARD OF DIRECTORS

Don Matheson, PresidentEmree Siaroff, Vice-PresidentMichael Crane, TreasurerHeather Brown, SecretaryMarnie Silver, Past President

PROGRAMS AND SERVICES

OVERVIEW

EVA’S PLACE• A 32-bed emergency shelter in the

Leslie and 401 area of east Toronto• Home of the groundbreaking Family

Reconnect Program that assists youthin rebuilding relationships with theirfamilies

• Also runs a communitysupport program toassist youth in movingfrom the shelter toindependent living

• Youth receive supportwith education,counselling andrecreationopportunities

EVA’S SATELLITE• A 40-bed emergency shelter in the

Yonge and Sheppard area of northToronto

• Offers innovative programming foryouth who are using drugs and alcohol

• The only youth shelter in Torontothat operates from a harm reductionperspective, offering counselling,life skills workshops andrecreation activities

EVA’S PHOENIX• A 50-bed transitional housing and

employment facility in the King andStrachan area of downtown Toronto

• Youth may live in its shared town-house-style units for up to one year

• Offers innovative programs that trainand find employment and housing forhomeless youth

• Focuses on jobs with long-term careerpotential

• An additional 100 non-residentialyouth can participate in employmentprograms with partner employers,funded by HRSDC

• Home to the PhoenixPrint Shop, anin-house socialenterprise in graphiccommunications, aswell as a CiscoSystems Local AreaAcademy in NetworkAdministration

EVA’S INITIATIVESEva’s Initiatives assists homeless youth, aged 16-29,in moving off the streets permanently. We havedeveloped innovative programs that offer long-termsolutions to youth homelessness. Our three uniquefacilities, Eva’s Place, Eva’s Satellite and Eva’sPhoenix, each provide specialized services andtogether comprise an innovative new approach toending youth homelessness.

EVA’S NATIONAL INITIATIVE• Assists organizations across Canada to develop their own

integrated models of housing, employment training, socialenterprise and mentorship support, to assist homeless andat-risk youth in their communities to become self-sufficient.

• Piloted through funding from the Hamilton CommunityFoundation

• An important opportunity to share the unique programsthat have been created at Eva’s Phoenix and help homelessand at-risk youth across Canada

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04 EVA’S INITIATIVES 2004 ANNUAL REPORT

2004 marked the tenth anniversary of the opening of Eva’sPlace. In 1994, when Eva’s Place first opened its doors, itoffered the traditional shelter model of providing food andemergency shelter only. It has since evolved into a moreinteractive and holistic program that attempts to find new andinnovative ways to help youth with their personal struggles. Inthe past four years, we have developed our client-centredapproach and Individual Case Management model, which ensuresyouth are received into a supportive and caring environment,and directly responds to the particular issues and challengesconfronting them.

We have also continued our development of the groundbreakingFamily Reconnect Program that ensures that, where safe andappropriate, youth and their families are provided with thesupports required to assist them to resolve the familial issues,which resulted in their family breakdown. As a result of theassistance provided by this program, many youth are then ableto return home to their families, or to live independently in thecommunity with the support of extended family. Either of theseoutcomes significantly increases their chances of leaving thestreets permanently.

In 2004, The Family Reconnect Program began offering earlyintervention services in the community to families and youth atrisk of becoming homeless, with a view to preventing familybreakdown. Twenty-three youth, assisted by the program’sprevention component were able to stay at home instead ofentering the shelter system. Currently the Family ReconnectProgram – the only shelter-based program of its kind in Ontario– serves 125 families each year. Eva’s Place continues to developpartnerships with organizations involved in working with andfor troubled teens – such as Parents In Transition and the TIPPProgram, an alternative school program offered at ThornleaSecondary School.

In 2004, we underwent the first phase of the Quality AssuranceReview process implemented by the City of Toronto to ensure ahigh level of service provision, facility management andmandatory staff training in all shelters across Toronto. We arepleased to report that Eva’s Place received the highest score ofall youth shelters in the City.

2004 saw a significant increase in the number of homeless youthwith mental health issues coming to Eva’s Place for assistance.There is a profound lack of resources across the shelter systemto help these youth. Eva’s Place continues to look for ways tocombat this critical problem by developing partnerships in theMental Health community to better serve this challengingpopulation and improve staff resources and skills. To this end,we have been working closely with the Central Toronto YouthServices, New Outlook Program to provide assessment and referralservices for our clients.

2004 was a very active year for the youth and staff at Eva’sPlace, as one of our goals was to continue offering recreationaland social opportunities on a consistent basis for our youth, aswell as improve our consistency around recognizing andcelebrating holidays, awareness days and events celebratingthe diversity of the world in which we live. A significantincrease in the number of activities in this area was possible dueto a grant received by the Ontario Trillium Foundation. As aresult of this grant, we were able to offer tworecreational/socialization events per month, such as movienights, Internet cafés, trips to local restaurants, bowling, andRaptors basketball, Blue Jays baseball and Argonauts footballgames. We were also able to offer an extremely successful canoetrip into Temagami, in which two of our staff accompanied fiveyouth from the shelter. This trip was supported and guided byProject Canoe at no cost to the shelter. This experience was, forsome youth, a once-in-a-lifetime experience.

PROGRAM REPORTS

EVA’S PLACE

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2 0 0 3 A N N U A L R E P O R T E V A ’ S I N I T I A T I V E S 052004 ANNUAL REPORT EVA’S INITIATIVES 05

ResidentialClients Served

657Non-ResidentialClients Served

162

OccupancyRate

93%

EVA’S PLACE 2004 STATS

EVA’S PLACE – MIRIAM’S JOURNEYOne of the growing issues that the staff at Eva’s Place dealt with in 2004 was an ever-increasing number of youth arriving inCanada as refugees without any family or community support. Early in 2004, we received a call from a member of the communitywho had met a young woman at the airport who looked lost and scared. He asked if he could bring her to the shelter. The youngwoman’s name is Miriam and she had arrived in Canada that day from Afghanistan via Pakistan. Miriam had experiencedenormous tragedy in Afghanistan, including the very recent death of her father. Earlier in the year she had also learned that shewas to be married to an older gentleman she did not know. A member of her family was concerned for her and arranged tohave her sent to Pakistan. Once arriving in Pakistan, she was sent to Canada. Miriam arrived withoutidentification and did not know anyone in Toronto.

Almost immediately, Miriam was connected with the Community Support Worker at Eva’s Place.Together with the Housing Support Worker, they developed a plan that included communicatingwith Canadian Immigration and connecting Miriam with the local Afghan Woman’s Association.Staff at Place spent time accessing legal supports and immigration support for Miriam. It wasa long and arduous process, but eventually Miriam was granted refugee status. Once Miriamreceived her refugee status, staff were able to bring together several community supports inorder to successfully move Miriam out of the shelter system. They also helped her find anapartment in Scarborough and connected Miriam with social assistance. They supportedMiriam with enrolling in ESL courses and helped maintain her connection with the AfghanWomen’s Association.

Currently, Miriam is still residing in the same apartment and continues to live indepen-dently; she is enrolled in school and is working two separate jobs in the restaurantindustry. It has been a long and difficult road at times, but Miriam is committed to makingher life in Canada successful. The ongoing support provided by the Housing andCommunity Support Workers and the Front Line staff at Eva’s Place has allowed Miriamto use her strength and determination to understand and work within the system, andto move towards a stable and safe life in Canada. Miriam has since received her landedimmigrant status and continues her journey towards citizenship in her adoptedcountry of Canada.

In keeping with the organization’s commitment to diversity work,we made a concerted effort to acknowledge and celebrate anincreasing number of cultural and diverse events, holidays andobservances during the year. These included Martin Luther KingDay, Black History month, Easter, Passover, Earth Day, the Gay

Pride Parade, Caribana, Canada Day, Yom Kippur, Rosh Hashanah,Divali, Thanksgiving, Ramadan, Chanukah, Kwanzaa andChristmas. All of these celebrations were greatly enhanced by thegenerosity of the community and the incredible dedication ofour staff.

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06 EVA’S INITIATIVES 2004 ANNUAL REPORT

2004 was another year of change and challenges for Eva’sSatellite. It was a year in which we experienced considerabledelays in the construction of our new facility and as a result, wewere forced to continue operations out of a very physicallyinadequate building. Despite the challenges and shortcomingsof functioning from such a facility, we worked diligently to meetthe needs of clients while exploring ways to improve currentprograms and services. We also continued to build and maintainrelationships in the community and with other service providersin the city of Toronto.

2004 saw an increase in the number of homeless youth at Eva’sSatellite who have concurrent disorders. These are youth in crisiswho are affected by mental health and substance abuse issuesand consequently cannot meet the expectations of moremainstream youth shelters. Eva’s Place continues to developpartnerships in the Mental Health community to better serve thischallenging population and improve staff resources and skills.

In 2004, we increased our daytime programming to accommodatethe need to keep youth busy with healthy and positive activities.We obtained a number of passes to the YMCA so clients canworkout or go swimming. Once a week, staff prepared a specialbreakfast at a nearby community centre for the "Breakfast Club".After breakfast, youth participated in a workshop on healthyrelationships and healthy sexuality. We hosted weekly festivebarbecues in our back yard during the warmer months and weoperated a lunchtime drop-in program out of the North YorkPublic Library on Tuesdays and Wednesdays. During these outingsand programs, staff were able to speak with youth about theimportance of maintaining a healthy lifestyle through physicalactivity and exploring options to minimize the harm in their lives.

Eva’s Satellite continues to be the only youth shelter in Canadaoperating from a Harm Reduction perspective, with a pragmaticapproach to addressing the health, social and economic harmscaused to individuals and communities by substance use. In

2004, Eva’s Satellite continued to develop and implement HarmReduction practices and strategies appropriate for the youth itserves. Programs included individual counselling and support,group work and educational workshops on alcohol and drug use,safe sex and HIV/AIDS prevention, healthy relationships andfamily dynamics. This approach provides a more complex andcomprehensive plan to minimize the harms often associatedwith drug and alcohol use, while focusing on health promotionand addressing the individual needs of our clients.

In partnership with Shout Clinic, Turning Point and Dianova,Eva’s Satellite organised a therapeutic, abstinence-based retreatfor youth who use substances. Secluded in the wilderness ofQuebec for five days, clients participated in group-counsellingsessions as well as having the opportunity for reflection in asafe and restful environment. Youth who participated found thetrip to be an incredibly powerful and positive experience.

Eva’s Satellite places a high value on community participationand community safety, and continues to do proactive work withan ever-increasing number of community partners. As a result ofthe development of a new (pilot) Protocol between Eva’s Satelliteand 32 Division of Toronto Police Services, certain information isnow able to be shared between Police and Eva’s Satellite.

In 2004, a significant amount of effort was spent on implementingthe first phase of the City of Toronto’s Quality Assurance Reviewprocess to ensure a high level of service provision, facilitymanagement and mandatory staff training. In preparation forour move into a new purpose-built facility, Eva’s Satellite alsofinalized the blueprint for an innovative service delivery modeland philosophy that effectively responds to the realities andissues faced by homeless and substance-using youth in today’ssociety. New partnerships were formed with the Toronto NorthSupport Services, Evergreen, Shout Clinic and The Works,which will help us in our quest to successfully work with thishard-to-serve population.

PROGRAM REPORTS

EVA’S SATELLITE

Page 7: 2004 Annual Report

ResidentialClients Served

893

Community and Housing Support

43youth found housing

2 0 0 3 A N N U A L R E P O R T E V A ’ S I N I T I A T I V E S 072004 ANNUAL REPORT EVA’S INITIATIVES 07

EVA’S SATELLITE 2004 STATS

Harm Reduction

107youth participated in Harm Reduction

Counselling

EVA’S SATELLITE – JASON’S STORY I arrived in Toronto with no place to go, bringing with me a bag of anger and a bundle of chemical dependency. I left behind apartner with two children to try and make it here. Little did I know what was in store for me. I found myself alone, desperate,scared and very vulnerable in the big city, coming from a town where everything is small and relaxed to a city where everythingis large and fast paced. The little money I had lasted me a short period of time while I resided at various shelters. To deal withmy emotions I found myself consuming a lot of alcohol and other drugs, picking up odds and ends to support my habit.

As time went on, I found myself drinking and not able to follow the rules of various shelters, so I was constantly being dischargedand could not understand why this was happening. I was thinking these are the people who were supposed to help me and theywere treating me like I don’t matter, all because I had some problems and I drink alcohol. Many nights, while being discharged withno place to go, I found myself sleeping in stairwells, on park benches or sometimes couch surfing at friends’ places.

I eventually was referred by Street Help Line to Eva’s Satellite. Not ever hearing about this shelter, I was thinking I was wastingmy time as all the other shelters have discharged me for my drinking and behaviour. However, I was cold, tired and hungry so Itook my chances hoping this would be different. When I arrived at Satellite, I was already intoxicatedand to my surprise I was not refused an intake. Upon intake, staff made me feel welcome. Theyasked if I needed something to eat, if I was okay and due to my [inebriated] state askedminimal questions on intake.

During my time at the shelter, I found my alcohol and marijuana intake increased and Ialso got in trouble with the law. I needed money to support my habit and I was determinedto get it by stealing from people, and with this behaviour I quickly become familiar withpolice and acquired a criminal record. Dealing with the justice system and being in and outof jail created more stress for me.

Over the last few years, staying at Satellite was not an easy ride: the building was horrible, my peershad similar issues if not worse, but the staff made it easy for me to stay at the shelter. They took timeout to hear and understand my story, the difficulty I was going through on a day-to-day basis. Theyalways encouraged positive change, offering various resources to make a difference.

On this present day, I am still incarcerated and the staff at Satellite have made themselves available tosupport me – by way of attending my court dates, speaking with my lawyer, talking to family members, takingmy collect calls on Sundays, responding to my written letters – which gives me the hope and knowledgethat after being incarcerated for a year and a half that people really care. This helps me to keep myspirits up and gives me hope for a chance at a better life upon my release. I thank the staff forall their help and support in my time of need. I really appreciate Satellite and the impact it hashad on my life.

At the close of 2004, we prepared for an Ontario Municipal Board,(OMB) hearing which we are confident will resolve the outstandingissues pertaining to the construction of our new facility. We havegreat hopes and ambitions for the upcoming year as we continueto further advance our programs and services and break groundfor construction of the new facility. We are grateful for the

leadership and vision demonstrated by the North York Rotary Clubin their commitment to the youth who come to Eva’s Satellite.The group has contributed significant financial support to facilitatethe creation of an in-house recreation and wellness area forresidents of Eva’s Satellite.

Page 8: 2004 Annual Report

08 EVA’S INITIATIVES 2004 ANNUAL REPORT

In 2004, 248 youth were served through the Eva’s Phoenixprograms, including 143 individuals, aged 16-24, who residedhere at some point during the year. The average age of residentswas 20 years old. Of those who moved out in 2004, more thanhalf moved into their own housing or back with their families.

Our co-case management model made some significant strides in2004, as we fine-tuned our reporting mechanisms, meetingschedules and decision-making processes. Again, this is veryexciting as Phoenix is pioneering a new model of case management.Despite contrary opinions from other professionals on theefficacy of this model, in true Phoenix style we perseveredbecause of our commitment to and belief that this model ofservice delivery would best meet the needs of the youth weserve. We now have very successful co-case management meetingsthat bring together the coordinated expertise of our staff to thefull benefit of the youth involved in our programs.

The Eva’s Phoenix database implementation program took aprogressive leap in 2004. All staff were trained to use thesystem, which has proven to be valuable for tracking clientinformation. The Quality Assurance Review Process was oneveryone’s mind throughout the year and many staff hours wentinto completing the Site Operations Manual, which formalizes allthe policies and procedures that we have been using over thepast few years. Other highlights in 2004 include the developmentof the Health and Safety Manual, scoring 95% in the Board-initiated Human Resources audit and contributing as astakeholder to the development of the City of Toronto ShelterManagement Information System.

The results of the formal evaluation of the Phoenix program,entitled "Eva’s Phoenix: Pathways to Housing and Jobs", wasreleased in a comprehensive report by Tom Zizys and MitchellKosny with support from a staff and youth Advisory Committee.The report confirmed that the Phoenix program was effective inhelping youth along the path towards self-sufficiency and was a

model that could be replicated in other communities. The reportwill become an important part of the National Initiative Programand is guiding the direction that programs take at Eva’s Phoenix.

Despite the loss of the manager of the Mentorship Program in Julydue to lack of funding, the program persevered and was a supportto the youth in the housing and employment programs at Eva’sPhoenix. In the One-to-One Mentorship program, 20 mentors wererecruited from the community and matched to youth participants.As well, all the program materials, including training curriculum,application forms and a brochure, were developed and distributedto agencies as part of the pilot project. In addition, youth PeerMentors contributed 775 hours of leadership support throughvarious activities to residents of Eva’s Phoenix.

Throughout 2004, the Employment Program at Phoenix,sponsored by Human Resources and Skills Development Canada,continued to grow and develop. Of the 104 youth who wereserved in the program, 56% were employed, in school or a trainingprogram at the close of their participation. The employmentprogram involves three weeks of life skills instruction, employmentcounselling, mental health and mentorship support, and 20-weeks of paid employment in the industry the youth want topursue as a career. Some of the many career options youthchoose to pursue include construction, computer networking,auto mechanics, cooking/baking, childcare, film production, andoffice administration. Job developers support the youth while inthe work experience and they help to secure permanentemployment with the company at the end of the placement.

“After joining the Youth Employment Program at Eva’s Phoenix, Iwas taught through the Life Skills Program the skills necessary toget and keep a job. Within one month of graduating from LifeSkills, I was able to gain a placement at the Law Society of UpperCanada. I am now off of Social Assistance as a result of the Eva’sEmployment Program.”

– Youth participant of the employment program

PROGRAM REPORTS

EVA’S PHOENIX

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2 0 0 3 A N N U A L R E P O R T E V A ’ S I N I T I A T I V E S 092004 ANNUAL REPORT EVA’S INITIATIVES 09

ResidentialClients Served

143Non-ResidentialClients Served

105

OccupancyRate

97%

In 2004, the on-site Phoenix Print Shop (PPS), a socialenterprise offering on-the-job training in a small commercialprint shop, stayed on track to reach its 2006 social objectives.PPS offers a blended value proposition, which is social andeconomic in scope. In 2004, the program achieved or surpassedall of its social objectives. We had 13 participants, 10 graduates,10 career-oriented connections and 7 direct connections withthe graphic communication industry. Financially, PPS’s goal is tobe 100% business cost self-sufficient by the end of 2006. In2004, the business cost sufficiency target was 40% and PPSsuccessfully managed to exceed this by 21%.

These achievements were advanced by a shop expansion fundedby Scotia Capital Global Trading. This included the installationof up-to-date computer hardware and software, new finishingequipment and a donation by Heidelberg Canada of the use of afully modernized printing press. The Print Shop Advisory Boardprovided ongoing commitment and professional support. Inaddition, ongoing support from the United Way’s Toronto

Enterprise Fund, the RBC Foundation and a host of individualdonors, has supported enterprise consolidation, as well as high-quality instruction. In 2004, the Print Shop awarded threescholarships for career development, including tuition supportfor graphic arts programs at Ryerson University and SenecaCollege. A graduate who now works with Xerox received anindustry award for student achievement. The Print Shopoperations team has done a tremendous job, and looks forwardto the challenges of 2005.

An update on our programs is incomplete without a big "ThankYou" to the many people who are integral to our success. Ourstaff team at Eva’s Phoenix deserves the greatest round ofapplause for their commitment and dedication to the youth.Thanks also to the many individual and community groups whosupported our efforts by hosting special events or performing"fix up" duties without charge. We look forward to our continuedpartnerships in the year ahead.

EVA’S PHOENIX 2004 STATS

EVA’S PHOENIX – OVERCOMING OBSTACLESDue to personal struggles and hardships at the tender age of fifteen, Jenna decided to leave home – with her only option beingthe streets. Jenna survived on her own on the streets for three months before moving into an emergency shelter. At the shelter,Jenna found out about Eva’s Phoenix.

For Jenna, Phoenix provided a wealth of opportunities and options. Some of the most appealingaspects were the opportunity to participate in the employment and housing programs; a secure,stable place to live for one year; access to helpful resources; the ability to save money through thesavings program; and a private room within shared accommodation.

While living at Phoenix, Jenna discovered that the environment was supportive and encouraging.Jenna jokes, "The Phoenix staff were constantly on my case to get a job!" She is grateful forthe encouragement though. Through the support from the employment team and her owndedication, Jenna secured a placement as a Client Service Representative. After the six-monthtraining period, she was rewarded for her constant attention to detail and great organizationalskills by being hired on full time by the organization.

With assistance from the housing program, Jenna has left Phoenix and is now happily living in acozy one-bedroom apartment. Recognized for her leadership qualities and excellent interpersonaland communication skills, Jenna was nominated for a peer-mentorship position at Phoenix.Twice a week, she can be found engaging with other residents and assisting them withactivities within the shelter.

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10 EVA’S INITIATIVES 2004 ANNUAL REPORT

RESOURCE DEVELOPMENTWorking with the community to build support for Eva’s Initiativesthrough fundraising and awareness building is vital to maintain-ing the programs and services of our three shelters.

2004 was a very difficult year in terms of fundraising and we didnot succeed in reaching our financial targets. In the fall of 2004,the Board of Directors called for a restructuring of ourDevelopment Department in order to more effectively meet ourfundraising goals in 2005. A comprehensive plan was approved torealign our strategy in order to make our fundraising methodsmore efficient and productive.

The Resource Development Committee, made up primarily of Boardmembers, will provide additional support with an enhancedfundraising mandate in 2005. The efficacy of this model will beassessed in 2005 and further modified as necessary to ensure weare reaching our goals.

We thank everyone who attended our two signature events thisyear, held their own fundraisers, sponsored an event, or made afinancial or gift-in-kind donation, thereby helping us to provideprograms and services to over 2300 youth in 2004. Our fundingpartners provide youth with the essential resources they need toreach their goals, along with an incredible network of hundreds ofvolunteers, community supporters, corporations, labour organiza-tions, faith groups, community groups, foundations and individu-als, which helps to motivate the youth to succeed.

ANTI OPPRESSION COMMITTEE In 2004, Eva’s Initiatives worked diligently to meet the priori-ties of the organization’s Anti-Oppression Work Plan. Under thepriority of leadership, the organization has met its goal toensure that diversity is fully integrated into board governance,including values, behaviour, structure and systems.

Eva’s Initiatives developed a plan to ensure effective integrationof diversity throughout Eva’s Initiatives’ programming andservice delivery; provided intensive training and skillsdevelopment to staff in regard to working effectively acrossdifferences; reviewed internal policies and procedures toensure that anti-oppression procedures and guidelines areincorporated; and developed policies and practices designedto empower youth, while also ensuring that youth were madeaware of the anti-oppression policies.

Additional training was provided for the Anti-OppressionCommittee members and each Board Committee developedinto its work plans, actions towards meeting the diversitymandate of Eva’s Initiatives. Also in 2004, Eva’s Initiativeslaunched a new Annual Diversity Award, which will bepresented to a staff member within the organization whocontributes in a significant way to the development ofinnovative ideas and practices that support or advances theagency’s diversity/anti-oppression mandate.

Anti-Oppression Committee RepresentativesEva’s Place: Mayo Hawco, Tara McGeeEva’s Satellite: Chad Gould, Tony BoodhooEva’s Phoenix: Eowyn Jordison, Clovis GrantHead Office: Lilia Shillingford

NATIONAL INITIATIVE PROGRAMWith the generous support of the Hamilton CommunityFoundation (Young Fund), Eva’s Initiatives is continuing toassist organizations seeking general information about Eva’sPhoenix or more specific support to replicate key elements ofour integrated service delivery model. Groups in communitiesincluding Regent Park, York Region, Peel Region, DurhamRegion, Cobourg, Vancouver, Calgary, Winnipeg, Ottawa,Halifax and St. John’s are working in a variety of ways toadapt parts of the model to meet the needs of homeless youthin their communities.

For example, in Regent Park a group of agencies has designedand is implementing a pilot construction-training program forlocal residents as part of the redevelopment of the wholeRegent Park community. In Halifax, an organization servingyouth is interested in the Peer Mentorship Program we havedeveloped at Eva’s Phoenix. In York Region, an organizationis working to replicate the integrated housing and employmenttraining programs for youth offered at Eva’s Phoenix.

In addition to regular tours and information sessions that areheld at Eva’s Phoenix with senior government officials andleaders from the Corporate, Labour and Community sectors,Eva’s Initiatives also seeks out opportunities to help makesystemic changes in the way services are provided and funded,and to advance the issue of youth homelessness at a policy level.

In 2004, Eva’s Initiatives participated in an evaluation ofHuman Resources and Skills Development Canada’s employmentprogram for at-risk youth, and organized youth focus groupsto provide input into the format of a National ResearchConference on Homelessness. Eva’s Initiatives also participatedin a national research project organized by the CanadianCommunity Economic Development Network on the importanceof integrated service delivery models to promote socialinclusion, and began work with the National Secretariat onHomelessness to develop a conflict management system foryouth living in transitional housing.

The 2004 Committee members have all worked intensely to push

the diversity work plan forward.

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VOLUNTEER RESOURCESAs a non-profit charitable organization, Eva’s Initiatives greatlyvalues the support of volunteers who contribute their time andenergy to its programs and services. Our clients and society asa whole benefit from the activities of volunteers and volunteersthemselves benefit from their involvement. According to the2000 National Survey of Giving, Volunteering and Participating,more than three quarters (79%) of volunteers said that theirvolunteer activities helped them with their interpersonal skills,such as understanding people better, motivating others, anddealing with difficult situations.

In 2004, 282 volunteers generously donated 6,932 hours oftheir time and shared their diverse range of skills to help withspecial events, office administration, program support, shelterbeautification projects, fundraising and many other tasks atour three shelters and head office.

I cannot believe that someone so successful took the time out toteach us. I think it’s amazing. That’s what you call a real hero.

– Youth Participant, Photography Mentorship Program

Employer-supported volunteerism has continued to growacross Canada, increasing morale and demonstrating corporatesocial responsibility that has a local impact. In 2004, ourfriends at Enbridge Gas Distribution Inc., Canadian Tire,United Jewish Appeal and many more organizations assistedin holiday celebrations, beautification projects, Raptors gamesand fundraising activities.

We wish to thank all of our volunteers for their continuedsupport. Their enthusiasm and selfless dedication is truly aninspiration to the staff and clients of Eva’s Initiatives.

LIGHT UP A LIFE CAMPAIGNThe holiday season can be particularly hard for homeless andat-risk youth. At Eva’s Initiatives, we work hard to create asense of community in our shelters through the organization ofcommunal holiday events, meals, gifts forour youth, and special outings. The2004 Light Up A Life campaign,sponsored for the fourth year byEnbridge, is one of the wayswe light up the holidays forour youth.

The campa ign inv i te scompan ies, organizationsand individuals to contributedonations of cash, non-perish-able food, personal items andgifts to our shelters. The 2004events featured information and dona-tion kiosks throughout Toronto and culminated in a communityskating party and celebration at Harbourfront Centre, showcasingthe talents of many local performers, including musical guestsand the award winning synchronized skating team, Black Ice –which kicked off the skating party with the help of our 2004Co-Chairs, Lesley Hawker of the Canadian National Women'sFigure Skating Team and Rob Fennell, Enbridge’s Toronto RegionGeneral Manager.

The 2004 Light Up A Life campaign was also supported by TheDaniels Corporation, Toronto Community News and Town Crier.

sponsored by

6TH ANNUAL SPRING FANTASY AUCTIONBidding Farewell to Youth Homelessness

The 6th Annual Spring Fantasy Auction presented by Scotia Capitalwas an incredible success, raising over $51,000 for Eva’sInitiatives. Our signature fundraising event took place on May 27,2004 and, throughout the evening, hundreds of spectacular itemswere auctioned off in live and silent auctions.

Guests raved about the lavish gourmet buffet provided by theExecutive Chefs of the Marriott Hotels and other highlights includeda trip to Montreal courtesy of VIA Rail and Marriott Hotels as wellas a luxury package in Vancouver hosted by the Four SeasonsHotel. The volunteer Auction Committee, led by Pat Gloudon, dida fantastic job organizing the event and we extend our heartfeltthanks to each of them for their time and effort.

The event would not have been possible without the support ofour volunteers, guests, staff, the companies who contributed auc-tion items, and especially our sponsors: Scotia Capital, DirectorsGuild of Canada Ontario, Sinclair-Cockburn Financial Group,Daniels, 401 Richmond / UrbanSpace Property Group, Town Crierand Marriott Hotels & Resorts.

2 0 0 3 A N N U A L R E P O R T E V A ’ S I N I T I A T I V E S 112004 ANNUAL REPORT EVA’S INITIATIVES 11

sponsored by

Page 12: 2004 Annual Report

12 EVA’S INITIATIVES 2004 ANNUAL REPORT

BENEFACTORS ($50,000+)City of TorontoThe Counselling Foundation of CanadaHuman Resources Skills Development

Canada (HRSDC)

PARTNERS ($10,000-$49,999)1362706 Ontario Inc.AnonymousCanadian Tire Foundation for FamiliesThe Catherine and Maxwell

Meighen FoundationEnbridge Gas Distribution Inc.Human Resources and Skills

Development CanadaStephan LewarThe Northpine FoundationOntario Trillium FoundationThe Paloma FoundationRBC FoundationRotary Club of Don MillsScotia Capital Global TradingScotiabankState Street CanadaTD Bank Financial GroupToronto Community FoundationUnited Way Of Greater Toronto-

Toronto Enterprise Fund

CHAMPIONS ($1,000-$9,999)401 Richmond/UrbanSpace Property GroupAcapella FoundationAnonymousApplause InstituteBank of MontrealThe Ben and Hilda Katz

Charitable FoundationCadillac Fairview CorporationLinda CampbellCEDTAPCHUM Charitable FoundationCIBCClorox Company of CanadaThe College of Family Physicians of CanadaConn Smythe FoundationMicheal CruickshankCrunch Recording GroupThe Daniels CorporationDanridge Property Management Ltd.Directors Guild of Canada-OntarioEli Lilly CanadaEquivest Capital GroupF.K. Morrow FoundationForest Hill Lions ClubForestersGlaxoSmithKline FoundationGrayson MatthewsGreater Toronto Apartment AssociationNiall HaggartIOF Foresters Pervention

of Child Abuse FundJ.P. Bickell FoundationKeilhauerLawrence Park Community ChurchLloyd Carr-Harris FoundationLoblaw Companies LimitedMinto FoundationMVS SolutionsOntario Real Estate Association FoundationHeather OwensRaptors FoundationRBC Royal BankVicki RodgersRotaract Club of Toronto-Don ValleySaint Anthony of Padua MissionScotiabank Wealth ManagementEmree SiaroffSinclair-Cockburn Financial GroupDavid SorbaraStudent Teachers' Union OISE U/TElizabeth TaylorTD Wealth Management Charity CommitteeThe Toronto StarToronto Carpet FactoryUnited Way of Greater TorontoUsability MattersVandewater Charitable FoundationW.C. Kitchen Family FoundationThe W.P. Scott Charitable FoundationThomas WestinWrigley Canada

SUPPORTERS ($500-$999)

AnonymousKay CairnsCarpenters & Allied Workers Local 27Robert ChisholmCIBC - Margaret WongJohn CoadyDirect EnergyDMG World MediaRobert EisenbergEpico Design Ltd.Patricia GloudonBryan HallSteven HolmesLinda KennyZahir LalaniBonnie LaxJocelyn MacdonaldMetro Credit UnionMarilyn MightonE. NymarkAlex OttenParamount Canada's WonderlandPrecise Parklink/Peter GrocciaPrimus TelecommunicationsPhilomena StarzMegan TelfordWindfields JHSVivian YarwoodYouth 4 Youth Fundraising

FRIENDS ($10-$499)4 Star Drywall949387 Ontario Inc.A & L Batista Ent. Inc.Nancy AbramsAction Marketing and Vendors GroupRenae AddisAdvent Lutheran ChurchAlarmforceNancy AlcockAloha Chapter 258 OESGillian AmberAnonymousA. AnthonyColleen Arrigoni/Gold Crown ResortKris BackusAnne BakerBaker Real Estate CorporationBank of Montreal (Market Village Branch)Bank of Nova Scotia - EBCC TorontoIda BaranDonald & Marilyn BeaumontBeaver Bible ClassDr. Victor BedermanHerbert BeilesNorman BellBennett March Inc.Paul BennettDanielle BernardDave BerrySusan BiggarMichael and Elizabeth BlissBlockwood ConstructionBMO Fountain of Hope,

Employee's FoundationBob BobsonPhillip BowmanJohanna BrandRob BranderJoanne BrennanElizabeth BriggsMary Anne BrinckmanHeather BrownMorley BrownSue BrownSusan BuickTony CancellierePhyllis CarletonRichard CarusoJosie CedesMargaret ChambersKimberley ChanPenny CharterDr. Norma W. Chou OrthadonticsJoseph ChowChurch of the ApostlesGavin ClingbineClipper ConstructionSharon CobbanResearch Dept-The College of Family

Physicians of CanadaEdward CollinsGeoff Collins

Dana G. Colson and AssociatesGary ComerfordBarry CooperCoreydale Construction Co.Corpus Christi Catholic Elementary SchoolMichael CossarAndre CoutureCowperthwaite Metha

Chartered AccountantsDon CraneJoan CraneMichael CraneMaria CrawfordBruce and Susan CroftMarilyn CronynDr. John CurtisSimone CusenzaDave Snider Music Centre LimitedMo DaviesEttie DawkinsTherese De AgazioGlenore De PencierJean DixonLinda DoranRobert DowsettAnnette DrautzColin DuncanJames EcclestoneGrant EckertEmpress Walk Dental PracticeMurray ErlichJason EscobarEssence Skin Care and Massage TherapyEyes on SheppardFabriclandFamily Responsibility OfficeJames FarmerJackie FernandesLaurie FinerBetty FitzpatrickKevin FoleyAnne FolgerVitor FonsecaForest Grove United ChurchSteven FudgeDr. D. GallowEd GibbardDonald GilmoreMarie GoldthorpeMs. GoodiesDr. Michael GordonErin GordonLori GotliebInese Grava-GubinsGreat West LifeGreater Toronto Home BuildersDarlene GunnessDr. Cal GutkinBob HallPeter HallowayStephen HallowayEarl HaltrechtSteve HannaHeather HaptleyDeanne HaradaDonorthy HardmanHarlequin Enterprises LimitedM. HarmerNicholas HarrisHeather HartleyCarolyn HartonHeather HaymanRebecca HermanLinda HernandezV. Herten-GreavenRita HollandAnne HollowayFrances HorodeskiCarolyn HortonBarbara HoughtonRita and Henry HowardWayne HowardF. HowatJoyce HumDennis HuntMargaret HunterIBM Employees' Charitable FundJessica JossJubilee United ChurchJubilee United Church WomenJudges TourAllen KarpSharon Karp

Colleen KenneyFrederick KetchenTracy KettPatricia KingKiwanis Club of Don MillsMarion KnausVince KnotL.J. Dickinson Printing Ltd.Isabelle LafontaineGillian LaiRita Wai Po LamAnita Lambert-LanningMichael and Beverly LauLe Biftheque SteakhouseXenos LeeL. Fay LeslieLexmarkJoyce LipworthRoland ListPatricia LixfeldLKP TutorialsMs. LopezCorrado and Penny LucianoJuta LugasL. LyteRonald ManzerValerie MarchJosephine MarksAudrey MarplexWendy MarshallAnn and Brian MarshmanBarbara MartinDon MathesonBrenda MayrlJeff McCartneyBruce McChesneyG. McClearyJudith McCrackenMegan McGeePatricia McGeeNoreen McInnisGrace MckeeMary McLaren and Don MathesonJill McNallEunice McQuillanMargaret McQuistonMDS Inc.Mary-Ann MetrickHugh MillerShabtay MiloElaine and Sigmund MintzBernadette MizerskiMelanie MooreJim MountainJohn MurnaghanNorthern Karate SchoolsNorthminster United ChurchOntario Energy Savings Corp.Ontario Professional Planners InstituteOPG Employees' & Pensioners' Charity TrustJoan OretoOriole York Mills United ChurchMichael O'RourkeAlex G. OttenElizabeth OwenH. OwenTony PapaDiana ParkerEric ParkerSteve ParkerPatina Metalwear LimitedAviva PeltSarah PengellyMichele and Greg PerkellPermicom Permits Services Inc.PMA BrethourBill & Vicky PriceLinda PriceBhagwatee RambarranKen RathgeberRichmond Hill Women's Missionary SocietyThe Rotary ClubJean SabinaEric SalsbergFrank SammeroffS & C SchrattnerSerenata SingersBrian and Maureen SheedyDavid SheedyKevin SheedyRosemary SheppardAl SiaroffSigmund Soudak & Associates Inc.

Deborah SinclairEdward SmithSheila SmolkinAlex SpeigelSt. Gabriels CraftersSt. George Antioch.St. John's United ChurchSt. Patrick's Anglican ChurchCeri and Viola StephensThomas StevensMartin StormJoan StosselMarianne SurbeckReverend Charles SwanHeather SwartzSynergistic Marketing and Promotion Inc.Ms. TammyA.C. TedesCatherine and Paul TempleAkalya ThavaresKesheyl ThomasJames ThomsonHarry TonogaiToronto Children's ChorusToronto Diocesan Anglican Church WomenTour East HolidayDavid TruslerAnne TucciDr. Mary TweeddaleUnited Way of York RegionDale VarneyBruce VartyPeter VeselyChristine WackermannCharis WahlAlan WansboroughGloria WatsonFern WeinperDonna WellsMary WentzRobert WestonPamela G. WhearEleanor WhiteheadSandra WhitingConstance WhittakerBrian WightDoris WilloughbyAnne WillsMarian WilsonPatricia WilsonJane WitherspoonWomen's Investment NetworkLai WongTin WongJohn WylieGloria WyneYamaha Canada Music Ltd.York Mills Collegiate InstituteKiki Ziten

GIFTS-IN-KINDA & L Batista Ent. Inc.A Different BooklistAdobe Systems IncorporatedAdvent Lutheran ChurchAE ComputAre Inc.AlarmforceEllen AlbanMarie AllardAllen's Restaurant on the DanforthAlliance Atlantis Communications Inc.A. AndersonAnonymousAnonymousAOL Time WarnerTracy AragonGita ArnoldArt Gallery of OntarioArtcraft Electric LimitedAstoriaAugustina BoutiquesAustralian Boot CompanyAvon CanadaLorna AzizHazel BaderBank of Montreal TrainingThe Bargains GroupBartimaeus Inc./ Bill CattyRobert BatemanBayview Avenue Church of ChristCongregationBell MobilityBelvedere International

CIRCLE OF SUPPORTWe extend our thanks to the many individuals, corporations, schools, community and faith groups, and

charitable foundations that have provided financial and gift-in-kind support to Eva’s Initiatives throughout 2004.

Page 13: 2004 Annual Report

Gilda BergerBikram YogaBlack Creek Pioneer VillageRonald BoaksBrampton Flying ClubThe BrickBrowne & CompanyBulova Watch CompanyRalph BurkeJoan BurnsMr. BurnsideCampbell Soup Company Ltd.Canada Life Assurance CompanyCanadian Conference CentreCanadian National ExhibitionCanadian TireCanadian Tire Foundation for FamiliesCanStageCapucci Salon & SpaMary CardCardinal Carter School StudentsCarpenters Union Local 27CBC CentreCBC CommunicationsCCC Plastics (Lynda Rankin)Celestine/AndersonCentennial College Residence

& Conference CentreCentury Stone InnChateau Champlain Marriott HotelChi Spa Inc.Children's International Summer VillagesDavid ChiltonChris Coffee ShopGrace ChuiCHUM CityChurch of the AnnunciationChad CieslikCineplex Odeon CorporationCitizen ElectronicsMs. ClarkeMichael "Pinball" ClemonsCN TowerCompany's Coming Publishing LimitedComputation/Dennis MasloCostcoCoty CanadaMaria CrawfordCrescent SchoolL. M. CrossinRose CucchiaraCullen Gardens & Miniature VillageHugh DaleyDebbie Danbrook and Steven RaimanDelta Toronto EastFarhad DerakshandeNicolina DiPalmaThe Directors Guild of Canada-OntarioLeslie DobsonSusan D'OliveiraAvelina DoodyDr. MagicDruxy's Inc.Teri DuguaySuzanne DuncanEarl Haig Secondary SchoolEast Side Mario'sGary EdelsteinEDOEglinton St. George's United ChurchElementary Teachers of Toronto

(Peter Brickwood)

The Elmwood SpaElora FestivalEmpress Walk Dental PracticeEnbridge Gas Distribution Inc.Karen EngelMichael EnrightEnterprise Rent-A-Car (Karen Hillier)Estee Lauder Cosmetics Ltd.EwanikaFabriclandFactory TheatreFamous PlayersFergus Scottish Festival

and Highland GamesFerreroBarbara FinkelsteinHelen FirestoneBernard FishbeinJenna FitchGord and Helen FlanaganM.D. FordFour Seasons Hotels and ResortsMarilyn FreerFriedberg FamilyLivia FriedbergFront Door OrganicsFuji Photo Film Canada Inc.FujifilmGap Canada Inc.Jean GardnerGeorges Vanier Secondary SchoolJohn GerberHeather GilbertGirl Guides-Sheppard DivisionGlobal TelevisionDr. Irwin GoldsteinKaren GoodiesLori GotliebGrandview InnAlex GremzebachGreyhound CanadaSuganthy GrishnapillayJohn HahnHarbour Towers Hotel and Suites, VictoriaHarbourfront CentreSheryl HayneHBCHBC FoundationHeidelberg CanadaFred HellerDonna HemmingJames HerrlerHewlett-Packard (Canada) Ltd.Hilton TorontoColin HolbrowHoly Blossom TempleHope Youth CentresHot YogaHouse of BluesHummingbird Centre for Performing ArtsBev HunterIAD Technologies Corp.MPP Tony IannoIl Fornello RestaurantsIn KarmaInnocon IncIntercorp Excelle FoodsMiriam Isenberg Q.C.Jamaican Canadian Association

Women's CommitteeMs. JanetJazz FM

Jubilee United ChurchJunior League of TorontoKamen Gallery ManagementUpjit KansalJean KentKey Porter BooksKIDS CAN PRESSKim Lovell PhotographyKing William HotelKirkor Architects and PlannersMarion KnausKrcmar SurveyorsKrichmor LTDMr. and Mrs. KrishnaKumarL.A. Look Salon & SpaLa PaletteHarriet LaingDoris LamLaura Secord (Woodbine)The Law SocietyTed and Bonnie LaxLe Biftheque SteakhouseLeafs Community RelationsLeaside High School (Lois Houston)Dr. Rick LeeLeo Kamen GalleriesLeon's Furniture LimitedKaren LevineEmma LewezyHelen LewisLoblaws SuperStoreKaren LopezMrs. LopreskiLorraine Kisma Theatre for Young PeopleM-4 MaintenanceCraig MacklinMadison Press BooksDave MagoPeter MansbridgeMaple Lodge FarmsMarc Garneau C.I. (Grades 11 & 12)MarineLand CanadaMarriott Hotels and ResortsMasonic Unit #606 (Robert Takeda)Heather McAllisterMcClelland and StewartMaureen McGowanMedieval TimesMs. MelodyCarol MercerMetro Golf DomeMichelle & Carolyn's New Year's Day PartyGloria MillerMiller's Country Fare RestaurantJean MilnerMLK LittaneersBernice MoirMontgomery InnMel and Shirley MorrisPaula MorrisonMount Sinai Lodge #522 (Masonic)Movie Poster WarehouseMuch More MusicBetty MunsiMysteriously Yours Dinner TheatreBriane NasimokNathalie-RozeNational Tennis CentreThe National Ballet of CanadaNestle CanadaNewman's Own Inc.Nintendo of Canada

Noah's Natural FoodsNorth York General Hospital (Samia Touma)Ontario PlaceOntario Real Estate AssociationOntario Science CentreOsler Hoskin & Harcourt LLPMaria PachewCandace PadmorePanParamount Canada's WonderlandMargaret Parker/Mary Kay CosmeticsParkwoods United ChurchParliament Building SuppliesPatina Metalwear LimitedVictor PetersAndrea PetroffPickle Barrelpi'loLorna PitcherPizza PizzaPlanet HollywoodIrving PoslumsRandy PotashPratt & Whitney CanadaPress Down Graphic EquipmentBill PriceShirley PrittieProctor and GambleRabba Fine FoodsMs. RachelRalph Moss Ltd.Rancho RelaxoRandom House of CanadaRaptors FoundationRBC FinancialRedhawk Healing ArtsRenee's GourmetRabbi Robert Rhodes,

Pride of Israel SynagogueRichmond Hill Golf ClubRipley's Believe It or Not!Rogers Cable/Luis MonizRomancing the HomeRoots Canada Ltd.The Rose GardenRick RossKaren RothRoyal Ontario MuseumPaul SarkerWashington SavageAlice SawGail Schloss, Toronto Public HealthScotia Capital Global TradingVictor SequeiraPaul ShainhouseMrs. SharpeSheraton Centre Toronto HotelSherson MarketingMichael SilverThe Simple AlternativeVina SinghSleeman Breweries Ltd.Josh SniderRoss Sokoloff

(Maple Wood Air/Garden Homes)Somerville ConstructionSomething Special by RachelleIan SommervilleSony Canada Ltd.Soulpeper Theatre CompanyShelly SpilkinSporting Life Inc.

Jayanthi SritharanSt. Gabriel Catholic SchoolSt. John's York Mills Anglican ChurchSt. Timothy's Catholic Church & CWLStage West All Suite Hotel

and Theatre RestaurantStandard LifeStarbucks Coffee CompanyState Street CanadaLarry SteinbergStott PilatesSudi's-The SpaMs. SueSue Chef - Personal Chef ServicesSun Life FinancialMs. TammyTD Bank Financial GroupTelus/Leila SeyvaniTemple EmmanuelTim Hortons Head Office (TDL Group Ltd.)TimeWarnerTimex CanadaToronto Argonauts Football ClubToronto Church of ChristToronto Club of Printing House CraftsmenToronto Community NewsToronto Institute of Pharm TechnologyToronto Maple LeafsToronto Marriott Eaton CentreToronto Raptors Basketball ClubToronto StarToronto Symphony OrchestraTown CrierTrinity Presbyterian ChurchFlorence TulikouraTVOntarioJennifer and Lauren TweedieUmbraUnilever Cosmetics International (Canada)United Jewish AppealUniversal MusicUniversal Workers Union, Local 183University Plumbing & Heating Ltd.Upper Canada CollegeUpper Canada Specialty Hardware

(Boyd Roberton)Susan ValeValhalla ResortsVan Rijk Diamond Cutters & JewellersVia Rail CanadaVidal Sassoon SalonE. VilenskyJR WardWarner Music CanadaGary WatermanHazel WeddellLea WeinstockJosh WeismanWhite Oaks Conference Resort and SpaWild Water KingdomWilliam F. White InternationalLeslie WolfeWoodbine Entertainment GroupYamaha Canada Music Ltd.York Academy of Martial ArtsYork University Anthropology

Student Assoc.York University Student Client ServicesYorkminster Park ChurchZebrano Life Style Solutions

2 0 0 3 A N N U A L R E P O R T E V A ’ S I N I T I A T I V E S 132004 ANNUAL REPORT EVA’S INITIATIVES 13

EVA’S PHOENIX PARTNERS1620504 Ontario Inc Hardwood Floors519 Church St Community CentreAbba CuttingAfrican Canadian Legal ClinicAuto CourtAYCE EmploymentBeach Arms Retirement HomeBlink PicturesThe Body ShopCanadian Auto WorkersCanadian TireCentral Park Lodge (Etobicoke)Central Park Lodge (Queen St)Centre for Equality Rights in AccommodationClay and Paper TheatreComputer Systems CentreCovenant HouseCredit Counselling Service of TorontoCTYS- New OutlookCulturelinkDominion Grocery StoreDowntown Rug & Flooring Company LtdEleventh HourEva's PlaceEva's SatelliteEvergreen Centre for Street Youth

Falstaff Community CentreFederation of Metro Tenants AssociationLianna FerranField to TableFrontier College (Beat the Street)Gateway CaféGenesis ElectronicsGivins/Shaw School Community Day CareGorilla Monsoon (Canadian Cup Inc.)Grey RegionHarbourfront Community CentreHi-Tech Compunet Services Inc.Home Aid ContractingInside Out Toronto Lesbian and Gay Film FestivalJewish Vocational ServicesLaw Society of Upper CanadaLeonard Ave Residence (St. Clare's Multifaith HousingSociety)Marriott HotelsMidas Auto Service ExpertsMinistry of Attorney General (Family Court Services)National Secretariat on HomelessnessNorcomm Cable SystemsOntario Society for the Prevention of Cruelty toAnimalsOperation SpringboardP. Krytiuk & Associates Ltd.

Pape Adolescent Resource CentreParkdale Community Legal ServicesPeople Tech Services Inc.Peter's Auto ServicePhoenix Print ShopPink Triangle Quest (Xtra Magazine)Plageman RenovationsPublic Health: Community and Neighbourhood ServicesQueen West Community Health CentreS.O.S.Second HarvestSecond StoryShah Auto RepairSt. Alban's Boys and Girls ClubSt. Christopher HouseSt. Stephen's Employment Training CentreToronto Carpet FactoryTrinity Community Recreation CentreTropicana Community ServicesUFCF Canada National Training ProgramUnited Jewish AppealWoodgreen Community ServicesYMCA - Youth Substance Abuse ProgramYouth Employment TorontoYouth Skills ZoneYouthlink Inner CityZoe's Bakery Ltd

EVA’S PLACECanadian Charity AssociationEast Metro Youth ServicesPAID ProjectSecond HarvestRegesh Family Services – HOS ProgramCovenant House – Ticket to Life ProgramIn Kind CanadaGriffin CentreNew Outlook

EVA’S SATELLITE32 DivisionCanadian Charity AssociationRegesh Family ServicesNorth York Central LibraryMitchell Fields Community CentreSecond HarvestEast Metro Youth ServicesToronto North Support ServicesThe WorksEvergreen New Outlook

EVA’S INITIATIVES 2004 PARTNER LIST

Page 14: 2004 Annual Report

14 EVA’S INITIATIVES 2004 ANNUAL REPORT

EVA SMITH 1923-1993Eva Smith was a community outreach worker and counsellor who knew and under-stood people in despair, particularly youth. She was a woman of action, determina-tion and persistence.

In 1987, she helped to found the North York Emergency Home for Youth. Her workand advocacy resulted in the construction of our first shelter, Eva's Place, which wasnamed in her honour. Eva Smith's mission was to use her skills and her knowledge ofhow the social services system works to help people find solutions to their problems.

As our organization continues to grow and provide innovative approaches to meetthe ever-changing needs of homeless youth, Eva's Initiatives and the work we dostands as a proud tribute to her vision and pioneering work with homeless youth.

2004 BOARD OF DIRECTORS REPORT2004 was a year of challenges for Eva’s Initiatives. It was also a period in which the organization’s ten years of growth cametogether to create new opportunities.

If you tracked the evolution of Eva’s Initiatives from the mid-nineties until now, you would notice that great changes have takenplace; notably that we have progressed from a single site operation, with eight employees, to a four site operation offeringspecialized and award winning programs delivered by a staff of over 100 employees. In essence, we have moved from being an aidorganization to an empowerment organization.

As a result of a very outdated and inadequate funding model, increased competition for fundraising dollars and uncertainty aroundsources and timing of funding, we have increasingly had to focus our energy on cash flow management. We have had to constantlyask ourselves how we can continue to make our service delivery model sustainable to ensure that we can fulfill our mission statement.

This has meant a renewed focus on Resource Development in order to ensure that each and every available source of revenue istapped. With this in mind, the Board of Directors called for a restructuring of our Resource Development Department in late 2004,which will allow the organization to ensure that individuals are focused on identifying and obtaining funding.

Throughout 2004, a considerable amount of time was devoted to our attempts to move the process forward for the construction ofour new Eva’s Satellite facility. We have experienced numerous delays in this process and are optimistic of a construction start in2005. We are very committed to the project as staff and youth have struggled to function adequately in an old office building thatis severely inadequate for the purposes of sheltering homeless youth. The profound need for a harm reduction shelter for homelessyouth in Toronto continues to escalate.

In 2004, the City of Toronto implemented its Shelter Standards Act, including a Quality Assurance Inspection requirement. In theend, all three of our shelters were found to be in good standing and in the top percentile of shelters inspected. The Board wasvery proud of the efforts of our staff to ensure that high quality is maintained.

Our focus and commitment to diversity remained strong throughout the year. We completed year one of our three-year strategicplan that will take us into 2006. In 2004, we looked at how the Board and staff can work closer together in the achievement ofour goals – a partnership that has and continues to work well.

Overall, we have a great many challenges to face, however none of these is insurmountable if we all work together. In fact, it isthese challenges that have forced us to grow in the past and will enable us to continue our progress into the future.

In October 2004, Eva’s Phoenix was the recipient of a Best Practice in Affordable Housing award from the Canada Mortgage and Housing Corporation. We are very proud that Eva’s Phoenix has been cited once again

for its innovative program design and the work it’s doing to help homeless youth achieve self-sufficiency.

Page 15: 2004 Annual Report

AUDITOR’S REPORTTo the Members of Eva’s Initiatives For Homeless Youth

The accompanying summarized statements of financial position and operations and net assets are derived from the complete financial statements of Eva’sInitiatives For Homeless Youth as at December 31, 2004 and for the year then ended. In our auditors’ report on the complete financial statements datedMarch 10, 2005, we expressed a qualified opinion because we were unable to satisfy ourselves concerning the completeness of donation revenue. The fairsummarization of the complete financial statements is the responsibility of management. Our responsibility, in accordance with Assurance Guideline 25 ofthe Canadian Institute of Chartered Accountants, is to report on the summarized financial statements.

In our opinion, the accompanying financial statements fairly summarize, in all material respects, the related complete financial statements in accordancewith the criteria described in the Guideline referred to above.

These summarized financial statements do not contain all the disclosures required by Canadian generally accepted accounting principles. Readers are cau-tioned that these statements may not be appropriate for their purposes. For more information on the entity’s financial position, results of operations andcash flows, reference should be made to the related complete financial statement.

Chartered AccountantsApril 25, 2005 Toronto, Ontario

2004 ANNUAL REPORT EVA’S INITIATIVES 15

STATEMENT OF FINANCIAL POSITIONas at December 31, 2004

ASSETS 2004 2003Current AssetsCash and short term investments $628,927 $430,868Other $312,049 $462,713

$940,976 $893,581

Property and equipment $3,311,781 $3,439,842

Total Assets $4,252,757 $4,333,423

LIABILITIES AND NET ASSETSCurrent liabilitiesAccounts payable and accrued liabilities $219,393 $113,071Deferred grants $409,862 $296,537

$629,255 $409,608Deferred property and equipment grants $2,172,713 $2,250,774

$2,801,968 $2,660,382

Net assetsInvested in capital assets $1,139,068 $1,189,068Designated $311,721 $483,973

$1,450,789 $1,673,041

Total Liabilities and Net Assets $4,252,757 $4,333,423

STATEMENT OF OPERATIONS AND NET ASSETSfor the year ended December 31, 2004

REVENUE 2004 2003Grants - special projects $2,311,297 $2,339,350Toronto Community Servicesper diem fees $2,072,583 $2,021,022Other $506,547 $562,854

$4,890,427 $4,923,226

EXPENSESSpecial projects $2,160,133 $2,262,886Service delivery $1,689,659 $1,575,042Operating $580,917 $528,529Building and property $486,149 $448,811Fundraising and other $195,821 $207,401

$5,112,679 $5,022,669

EXCESS OF EXPENSESOVER REVENUE FOR THE YEAR ($222,252) ($99,443)

Net assets, beginning of year $1,673,041 $1,772,484

Net Assets, End of Year $1,450,789 $1,673,041

EVA’S INITIATIVES 2004FINANCIAL STATEMENTS

Approved on behalf of the Board

President Treasurer

Page 16: 2004 Annual Report

Design: Randal Boutilier Editing: Steve Parker

For more information, or to make a donation, please contact:

EVA’S INITIATIVES ADMINISTRATION OFFICE215 Spadina Avenue, Suite 370Toronto, ON M5T 2C7

Phone: 416-977-4497 Fax: 416-977-6210Email: [email protected] www.evasinitiatives.com

Charitable Registration No: 132239013 RR0001

EVA’SINITIATIVESFACILITIESEVA’S PLACEPhone: 416-441-1414Fax: 416-441-4130Email: [email protected]

EVA’S SATELLITEPhone: 416-441-1414Fax: 416-441-4130Email: [email protected]

EVA’S PHOENIXPhone: 416-364-4716Fax: 416-364-7533Email: [email protected]

Design: Randal Boutilier