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ON PURPOSE2 0 1 6 A N N U A L R E P O R T
O N P U R P O S E
Create communities celebrating the lives of seniors.
Mission Statement
Table of ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3A Message from the Board Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4A Message from the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Driven to Serve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Aiming for Successful Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Planning for Excellence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Designing for the Future . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11Social Accountability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-15Financial Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17Renovations and Expansions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Community Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19The Lifespace Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Home Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cover: Resident Carolyn Towles explores the library at Village on the Green. Right: Resident Richard Haffner pursues his passions at Oak Trace.
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Each big decision. Every tiny detail. At Lifespace, there is meaning in it all.
We choose to innovate. To create memorable experiences. To give and grow with intention.
Everything we do is driven by passion. Everything is on purpose.
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O N P U R P O S E
A Message from the Board Chair
Take a look around any Lifespace community and you’ll notice something right away. Everyone is engaged, working hard and making a difference.
Residents swim their daily laps in the pool, take notes in a technology class and volunteer at a local shelter. Team members serve with passion and genuine smiles. You can feel the energy!
Across our campuses, residents and team members are filled with purpose. This is by design. Lifespace’s mission is to create vibrant communities where everyone flourishes. The Lifespace Board of Directors partners with the CEO and senior leadership to set policy and provide guidance that executes this mission.
In 2016, our goal was clear: to lay the groundwork for purposeful growth. Our plan details a bold vision to redevelop six of our 12 communities. We made significant progress as we seek opportunities to serve a growing number of older adults. We are thankful for our residents’ patience and support as we take time to invest in our communities.
Purposeful growth means taking steps to improve quality of life for current residents. That’s why we continue to add services such as assisted living and upgrade amenities like dining and technology. We are dedicated to providing residents with the best of the best – for life. Our convenient, comprehensive health care services and benevolent care bring peace of mind to residents who know that no matter what life brings, Lifespace will be there.
It is gratifying to see our progress as an organization. Together, as a united enterprise, we are working on purpose: to be a great place to live and work, a financially stable company and a good neighbor. These shared objectives keep us focused as we build on our success and prepare for the future.
I am honored to serve on the Lifespace board and grateful that we pursue such an important mission together.
E. LaVerne EppChairman of the Lifespace Board of Directors
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2 0 1 6 A N N U A L R E P O R T
A Message from the CEO
British statesman Benjamin Disraeli famously said “The secret of success is constancy of purpose.”
At Lifespace, we are inspired by purpose – day in and day out – to help our residents, team members and communities live richer, more fulfilling lives. To celebrate lives of meaning with intention. To make a difference.
Pat Wood, a resident of Friendship Village in Bloomington, Minnesota, swims, gardens and walks each day, but that is only a fraction of her daily activities. She participates in a variety of courses offered by Lifespace that keep her active and engaged – sometimes up to 13 in one week!
Dedication like Pat’s to aging well takes hard work – and it doesn’t happen by chance. That’s why in 2016 we embraced a successful aging strategy called Masterpiece Living. By partnering with the Masterpiece Living initiative, we’re better able to help residents age successfully, with strong social connection, physical activity, intellectual stimulation and spiritual engagement.
This year we also celebrated the launch of the Living Lifespace program, which provides our team members with ongoing training in exceptional hospitality. Our team members go above and beyond to give residents the same service they would expect in a quality hotel. No detail is too small. When I hear stories of team members living the culture, my heart smiles.
Across our campuses, we’re serving, improving and growing with purpose - upgrading our technology infrastructure and investing in innovative dining services with our new partner, Thomas Cuisine Management. In 2016 we celebrated 40 years of service and have no plans to slow down. We’re driven to do more. We believe that life is better when it’s lived with purpose. And the signs of our success fill our communities and the pages of this report.
Sloan BentleyPresident and CEO
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Driven to Serve
Lifespace Communities wants residents to experience quality services like a five-star resort. That’s why the company is learning hospitality from famed hotelier Ritz-Carlton.
“The Ritz-Carlton is known for its superior guest service, and we wanted to learn from the best,” says Joey Leonhardt, Lifespace’s vice president of human resources.
With this instruction, Lifespace leaders designed a training program to transform the experience of living in a retirement community. Called Living Lifespace, the program focuses on delivering exceptional customer service.
“We now take two full days to teach team members coming into Lifespace about the standards, attitudes and behavior that we expect,” Leonhardt explains.
The new culture is about creating memorable experiences in which residents flourish. Toward that end, team members now hold daily huddles to get the latest on community happenings, foster collaboration and encourage personalized services.
Residents are noticing the difference, says Juli Giannini, culinary manager at Beacon Hill in Lombard, Illinois. “Wow, how did you know it was my birthday?” she recalls a surprised resident saying. “Not only knowing someone’s name but also a little bit about them makes it personalized.”
For example, a team member at one of Lifespace’s Chicago-area communities makes sure that a visiting relative can stay in his favorite suite during overnight visits.
When a resident without family faced celebrating her birthday alone, a team member who commutes to work on a bicycle stopped by a local grocery store, bought a cake and balloons and somehow juggled them on the bike, to the delight of the resident.
In each instance, the team members took the initiative, Leonhardt notes, which is why the Living Lifespace motto starts with the value of team members: “We are exceptional people providing exceptional care and services.”
“Our aim is to delight,” Leonhardt says. “We want to consistently exceed the expectations of residents and their families.”
Resident Pat Stillman is thankful for her relationship with Village on the Green Administrator Gail Wattley.
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2 0 1 6 A N N U A L R E P O R T
“ We want to consistently exceed the expectations of residents and their families.”
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O N P U R P O S E
As a fighter pilot, Cy Kirk survived World War II and the Korean war, and he is not about to let age get him down now.
“I go to yoga three days a week,” says Kirk, a resident of Deerfield, a Lifespace community in Urbandale, Iowa. “I’m in the exercise room every day for at least 40 minutes.” Kirk is a strong believer in the art and science of “successful aging,” and is a prime example of it.
Lifespace has embraced a successful aging strategy for residents in a program called Masterpiece Living, based on the landmark MacArthur Foundation Study on Aging. The study challenged the widespread belief that genes primarily determine how a person ages. It found that only 30 percent of aging is due to genetics, and
those who age successfully have strong social connections, are physically active, intellectually stimulated and spiritually engaged, says Sara Hamm, vice president of successful aging and health services.
Under the program, residents volunteer to participate in a yearly Masterpiece Living review. The review gauges residents’ social connections by asking them to name five people whom they could call for help in the middle of the night in the event of an emergency. There are also questions on diet and physical activity as well as assessment of mobility.
The data is provided to the resident and aggregated to give Lifespace a snapshot of how residents are aging and to compare that to national averages. For Tweeza
Gramley, another Deerfield resident, the review was helpful, pointing out that she needs to eat more fruits and vegetables.
“I’ve upped it,” she says. “I’m not 100 percent yet, but I’m sure I’m a lot better than I was before Masterpiece Living.”
The Masterpiece Living review results prompted Lifespace to begin offering more fruits and vegetables on its menus, Hamm says.
Both Gramley and Kirk cite having meals in the dining room as a benefit in reducing isolation and loneliness. “That’s been a big plus,” Kirk says. “That’s one of the reasons why we came here.”
The bottom line is that retirement is a time for continued growth.
“Successful aging is about engagement,” Hamm says. “Finding new things to learn, new food to enjoy, and new experiences to pursue.”
Aiming for Successful Aging
Deerfield resident Cy Kirk is a strong believer in the art and science of successful aging.
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2 0 1 6 A N N U A L R E P O R T
Planning for Excellence
Fresh salmon was on the menu along with lemongrass chicken salad and, for dessert, grilled peaches and hand-rolled chocolate truffles.
The presentation by Thomas Cuisine Management, the new dining service provider for Lifespace Communities, had the taste and appearance of a high-end restaurant rather than a retirement community, says Jeanne Bleakley, a resident of Claridge Court in Prairie Village, Kansas.
“Actually, it was far above restaurant food,” Bleakley says. “We’ve always had good food here, so we were a little resistant to change. But I think we are going to enjoy Thomas Cuisine being here.”
Meals are about much more than food, says Ann Walsh, Lifespace senior vice president of operations. “It’s also a chance to socialize with other residents,” Walsh says. “It’s an opportunity to build relationships and enjoy a pleasant dining experience.”
Bleakley can attest to this. “I love going to our dining room,” she says. “It’s a very attractive room. It’s social and people are wonderful.”
The dining changes enhanced the way the food is prepared and how it is acquired, with an emphasis on fresh, locally grown produce. Residents can even place special orders for dishes that are not on that day’s menu.
“We are redefining the dining experience,” Walsh says. “Food service, preparation and presentation will be the focus going forward.”
Chefs from Thomas Cuisine will provide support and training to the dining team in the kitchen at Lifespace campuses, says Kathleen Haggerty, Thomas Cuisine district manager. Thomas Cuisine’s philosophy is that “food is part of the healing process, part of nurturing your body, giving it the right fuel.” The company also focuses on delivery service to the residents, Haggerty adds.
Thomas Cuisine prides itself on constant improvement based on customer feedback, Haggerty says. “We’ll have a system in place in each of the communities that will welcome the residents to comment on what they like and don’t like,” she says.
When her friends visit Bleakley at Claridge Court, some already ask, “Is this a hotel?” The culinary and dining upgrade make it feel even more like one, Bleakley says.
“We are very blessed to be here,” Bleakley says.
Assistant Food and Beverage Director Orlando Toranzo presents a gourmet spread at Village on the Green.
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Designing for the Future
As a child in Detroit in the early 1920s, Jay Cawley can remember the excitement behind a new technology called radio. Now Cawley holds weekly workshops on the Apple iPad for his fellow residents at Grand Lodge at the Preserve, a Lifespace community in Lincoln, Nebraska.
“I try to keep residents up to date with the latest operating system, how they can use it, the features it entails,” Cawley says. Increasingly, residents are embracing technology, he says.
Lifespace understands the growing importance of technology for business operations, resident life and guests. That’s why the organization upgraded its infrastructure to better meet the challenge, says John Couture, vice president of information technology.
“We are positioning ourselves to be ready for the future,” Couture says.
Taking full advantage of new technology first requires a solid and secure foundation, which Lifespace is building, Couture says. For example, Lifespace has improved its network bandwidth to improve speed and connectivity between the communities, the home office and the internet. This has greatly improved response time for application and internet access in the communities.
To increase efficiency, Lifespace installed a new telephone system that leverages voice-over-
IP technology, which transmits voice data over the internet instead of landlines. Lifespace also implemented video conferencing, which reduces travel costs and enhances communication and relationships.
Lifespace vendor Touchtown installed digital screens at most Lifespace campuses to display information such as dining menus, resident birthdays and upcoming events and important community announcements. Residents can now access that same information and more on their personal devices.
Cawley, who never used a computer until after he retired from Sears Roebuck in 1980, now sees computers as integral to his daily life. When touring prospective retirement communities in Lincoln, he paid particular attention to the speed and quality of technology. Cawley was impressed with Grand Lodge at the Preserve.
He says he remembers Dick Tracy cartoons and the character’s two-way radio wristwatch. It seemed far-fetched at the time, but Cawley notes that there are now watches on the market that allow users to text, order takeout food and pay parking meters.
“I believe anything we can think of will happen,” he says.
Jay Cawley holds workshops on his iPad for fellow residents at Grand Lodge at the Preserve.
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“ We are positioning ourselves to be ready for the future.”
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O N P U R P O S E
Social Accountability
Social accountability measures how not-for-profit organizations put their tax-exempt dollars to work. At Lifespace, there is purpose behind every cent.
Lifespace’s commitment to social accountability means residents and team members are supported with life-changing resources. For instance, Lifespace residents do not need to worry about receiving quality care, even if they outlive their resources through no fault of their own.
In 2016, Lifespace provided more than $46 million in charitable contributions to its residents and team members. Those benefits included:
Resident Discounts from Fully Established Contractual Rates. Lifespace supports Life Care residents by providing discounts from full contractual rates. In 2016, these discounts totaled $30.5 million.
Direct Benevolence to Residents. Lifespace offers benevolent care to residents who exhaust their resources through no fault of their own. In 2016, Lifespace contributed $1.4 million in direct benevolence to residents.
Medicaid Adjustments. The Medicaid program does not fully reimburse Lifespace for the cost of services provided to residents. In 2016, Lifespace contributed $1 million to make up this shortfall.
Supplements to Medicare. Lifespace makes adjustments when Medicare does not fully reimburse the company for the published price of services to residents. These contributions totaled $13.1 million in 2016.
Foundation Projects. In 2016, The Lifespace Foundation provided more than $380,000 for various projects.
Lifespace also extends its commitment beyond its walls and into the greater community. Through Lifespace’s Footprints program, team members spend hundreds of hours of paid time volunteering with not-for-profits of their choice. In 2016, team members served a total of 374 hours in their local communities, from picking up trash along highways to building homes with Habitat for Humanity.
All in all, Lifespace provided $545,930 in charitable contributions to the wider community in 2016. This charitable activity helps Lifespace fulfill its purpose – to make life better for residents, their families, team members and the community at large.
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2 0 1 6 A N N U A L R E P O R T
When Marcie Shusis and her husband moved to Beacon Hill, she knew she needed a project.
“There are a lot of things to do here - exercise classes, games, art classes,” Shusis says. However, she wanted her life at the Lombard, Illinois, community to be shaped by a greater purpose, as it always had been.
After retiring from Illinois Bell Telephone Company in 1985 as a manager, Shusis got involved in the company’s retirees club, where she committed her time to the Hug-a-Bear Project, a volunteer program that
provides handmade bears to distraught children in difficult situations.
It didn’t take long for Shusis to have a conversation with Executive Director Blaire Goldstein about bringing the project to Beacon Hill. Goldstein and other team members eagerly volunteered to help find interested residents and secure space at Beacon Hill for the group to meet.
In two years, the group has stuffed close to 2,000 bears. Such committed volunteers represent the heart of Beacon Hill and embody Lifespace’s social accountability.As a not-for-profit organization focused on purposeful senior living, Lifespace’s
social accountability comes naturally, says Jodi Hirsch, senior vice president and general counsel. “We share with the wider community, with others who need support for their grief, loss or medical challenges,” says Hirsch, who leads Lifespace’s social accountability efforts. “We become a resource for seniors, and that’s a great fulfillment of our mission.”
Lifespace residents and team members take the mission beyond the campuses — with the kind of innovation and enthusiasm Shusis and her neighbors display.
The project led residents to make Halloween bears for children who attend Boo Fest at Beacon Hill. Then there were Christmas bears for those who came for cookies with Santa. Another resident thought a local hospital could use some bears, nursing pillows and blankets. Yet another resident suggested reaching out to Phil’s Place, a support network for people undergoing chemotherapy.
Goldstein likes what she sees in outreach efforts like Hug-a-Bear. “Our residents do amazing things and see everything as a possibility,” she says. “They have lived a lifetime making things better in the world, and they have no intention of stopping.”
Meeting Local Need
Beacon Hill resident Marcie Shusis commits her time to the Hug-a-Bear Project.
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O N P U R P O S E
Social Accountability
CONSOLIDATED Resident Discounts from Fully Established Contractual Rates
$30,505,774
Direct Benevolence to Residents $1,433,931
Medicaid Adjustments $1,029,776
Supplements to Medicare $13,159,350
Foundation Projects $382,985
TOTAL $46,511,816
Community Benefits Provided and Received
Charitable Contributions to Residents and Team Members
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2 0 1 6 A N N U A L R E P O R T
COMMUNITY CONTRIBUTIONS
Abbey Delray $17,554
Abbey Delray South $15,301
Beacon Hill $29,277
Claridge Court $33,501
Deerfield Retirement Community $60,576
Friendship Village of Bloomington $46,572
Friendship Village of South Hills $15,856
Grand Lodge at the Preserve $23,186
Harbour’s Edge $12,172
Oak Trace $59,659
The Waterford $56,028
Village on the Green $124,330
Lifespace Communities $51,918
TOTAL $545,930
Charitable Contributions to Broader Community
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O N P U R P O S E
Financial Overview
Consolidated Balance SheetBalance Sheet (in thousands)
ASSETS FY 2016 FY 2015Cash and cash equivalents, investments in trading portfolio, excluding those whose use is limited
$143,004 $156,691
Assets whose use is limited $125,336 $64,132
Accounts and other receivables $14,649 $15,269
Inventories, prepaid insurance and other
$5,385 $4,738
Property and equipment, net $494,761 $472,836
Goodwill $52,823 $52,823
Deferred expenses $528 $842
Intangible assets $2,933 $3,238
TOTAL ASSETS $839,419 $770,569
LIABILITIES & NET ASSETS FY 2016 FY 2015
Accounts payable, deposits and accrued liabilities
$37,755 $35,175
Entrance fee and health center refunds
$44,127 $38,016
Notes and bonds payable $265,299 $211,084
Obligation under capital lease $178 —
Resident upgrades $2,007 $1,532
Deferred entrance fees $170,017 $169,620
Refundable entrance fees $416,268 $410,519
Estimated obligation to provide future services in excess of amounts received or to be received
$10,082 $ 6,365
Net assets $(106,314) $(101,742)
TOTAL LIABILITIES & NET ASSETS $839,419 $770,569
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2 0 1 6 A N N U A L R E P O R T
Bottom Line
OPERATING REVENUE FY 2016 FY 2015
Monthly fees $122,746 $120,251
Ancillary & other services $75,088 $72,855
TOTAL OPERATING REVENUE $197,834 $193,106
OPERATING EXPENSES FY 2016 FY 2015
Team member costs $113,368 $112,746
Ancillary & other services $11,585 $11,275
Other $61,562 $61,245
TOTAL OPERATING EXPENSES $186,515 $185,266MARGIN $11,319 $7,840
Revenue Exclusive of Investment Income and Entrance Fee Amortization
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O N P U R P O S E
Renovations and Expansions
Residents enjoy the newly renovated gathering area at Beacon Hill.
* Dates and scope of work are estimates and subject to change.
Abbey Delray*Winter 2017
• Construction of 48 assisted living and 30 memory support apartments
• Renovation of common area
Beacon HillOctober 2014 – October 2016
• Construction of theater, bar, lounge, outpatient clinic, activity and entertainment spaces, additional dining venues and kitchen
DeerfieldOctober 2015 – October 2017
• Construction of multipurpose center, social model residential memory support addition and social model assisted living addition
• Renovation of common area and restaurant
Friendship Village of Bloomington*Fall 2017
• Construction of 108 residential living, 42 assisted living, 32 memory support and 66 skilled nursing apartments
Friendship Village of South Hills*Summer 2017
• Construction of 50 assisted living and 32 memory support apartments
Harbour’s EdgeFebruary 2015 - June 2017
• Construction of Lifelong Learning Center, second dining venue
• Renovation of main restaurant, fitness center, spa rooms and common area
Oak Trace*Summer 2017
• Construction of 50 assisted living and 32 memory support apartments
Village on the Green*Winter 2017
• Construction of 20 residential, 36 assisted living, 18 memory support and 60 skilled nursing apartments
• Renovation of clubhouse
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2 0 1 6 A N N U A L R E P O R T
Community ProfilesTOTAL RESIDENTIAL LIVING (OCCUPIED)
TOTAL ASSISTED LIVING
TOTAL HEALTH CENTER
TOTAL NUMBER RESIDENTS
TOTAL NUMBER OF TEAM MEMBERS
Abbey DelrayDelray Beach, FL
332 14 82 418 246
Abbey Delray SouthDelray Beach, FL
322 N/A 79 403 255
Beacon HillLombard, IL
428 N/A 104 532 252
Claridge CourtPrairie Village, KS
151 N/A 37 188 133
Deerfield Retirement CommunityUrbandale, IA
162 19 28 209 145
Friendship Village of BloomingtonBloomington, MN
370 45 59 474 298
Friendship Village of South HillsUpper St. Clair, PA
351 N/A 87 438 240
Grand Lodge at the PreserveLincoln, NE
132 9 N/A 141 57
Harbour’s EdgeDelray Beach, FL
302 N/A 50 352 378
Oak TraceDowners Grove, IL
283 50 96 429 250
The WaterfordJuno Beach, FL
312 N/A 56 368 189
Village on the Green Longwood, FL
279 N/A 52 331 239
Lifespace CommunitiesWest Des Moines, IA
N/A N/A N/A N/A 68
TOTAL 3,416 137 730 4,283 2,750
TOTAL PORTFOLIO OCCUPANCY
4,283
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O N P U R P O S E
The Lifespace Foundation
Each and every gift to The Lifespace Foundation has tremendous impact. Through purposeful giving, donors to The Foundation help residents live more fulfilling lives.
The Foundation traces its rich history of service and care back 25 years, yet it continues to experience historic growth due to the intentional efforts of its supporters. In all, The Lifespace Foundation received nearly $1 million in donations in 2016.
These gifts reflect the hard work of The Foundation advisory committees at every Lifespace community as well as the generosity of Lifespace’s residents, team members, partners and friends.
In 2016, The Foundation’s advisory committee chairs partnered with team members to explore how to further meet the needs of their communities. Through their work, these resident volunteers are making each Lifespace community a better place to live and work.
Endowed benevolent care funds at all 12 Lifespace campuses continued to grow in 2016, fulfilling Lifespace’s promise to provide lifetime care for residents. Altogether, these endowments, started in 2015, grew to $800,000 in 2016. This means that if a resident is unable to pay for services due to unforeseen circumstances, Lifespace will provide financial assistance through benevolent care.
The Foundation also set the stage for its biggest fundraiser yet - an inaugural golf Peter and Emily Spadaro found a home at
Friendship Village of South Hills.
classic held in Streamsong, Florida, in 2017. The annual event will significantly increase The Foundation’s endowed benevolent care funds.
Other celebrations include new external grant funding that will assist memory care team members with critical certification training, and the establishment of the Charles M. Hall Nursing Education Fund. The fund, created in honor of Lifespace team member Charles Hall, will help team members pursue continued education in the nursing field.
Together, these successes will make a life-changing difference – in the form of bright futures and renewed purpose – for all members of the Lifespace family.
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2 0 1 6 A N N U A L R E P O R T
Assets released from restrictions for Foundation projects
$(383) $(489)
Transfer of Brede-Wilkins $(1,890) —
CHANGE IN NET ASSETS $(1,282) $(30)
NET ASSETS AT BEGINNING OF YEAR $6,499 $6,529 TOTAL $5,217 $6,499
Statement of Operations and Changes in Net Assets (in thousands)
Foundation Financial Statements Balance Sheet (in thousands)
ASSETS FY 2016 FY 2015
Cash & investments $5,159 $6,237
Other assets $723 $731
TOTAL ASSETS $5,882 $6,968
LIABILITIES & NET ASSETS
Accounts payable $40 $ 113
Gift annuity obligations $320 $356
Unearned contributions $305 —
Total liabilities $665 $469
Net assets $5,217 $6,499
TOTAL LIABILITIES & NET ASSETS $5,882 $6,968
Administrative expenses $443 $250
Change in actuarial obligation gift annuities $56 $72
TOTAL $499 $322
FY 2016 FY 2015
Contributions $998 $804
Investment income (Expense) $492 $(23)
TOTAL $1,490 $781
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O N P U R P O S E
Board of Directors
From left: Mr. Bourne, Ms. Shives, Mr. Kehm, Ms. Wagner-Hauser, Mr. Kaduce, Mr. Epp, Mr. Yanofsky, Ms. Bentley, Mr. Spangler, Ms. Dutra.22
2 0 1 6 A N N U A L R E P O R T
Home Office
Jodi HirschSenior VP and General Counsel
Jodi BleierVP of Financial Operations and Strategic Growth
Sara HammVP of Successful Aging and Health Services
Larry SmithSenior VP and Chief Financial Officer
Ann WalshSenior VP of Operations
Joey LeonhardtVP of Human Resources
Tom BrodSenior VP of Business Development
Sloan BentleyPresident and CEO
Joe ChambersVP of Sales and Marketing
John CoutureVP of Information Technology
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© 2017 Lifespace Communities, Inc.
4201 Corporate DriveWest Des Moines, Iowa 50266515.288.5805LifespaceCommunities.com