© 2019 Accord Business Solutions

Making smarter decisions with data analytics

This is an awareness workshop designed for professionals without ananalytics background to give you a good understanding of, andappreciation for, data analytics and how to use it effectively. It is alsodesigned to give you some critical skills in data analysis.

This workshop will introduce you to the world of analytics throughexamples, stories and case studies. You will also get multipleopportunities to apply your insights to come up with ideas on theapplications of analytics within your organisation and your respectiveteams.

This workshop is a 2-day classroom facilitated workshop and involvesactivities, hands-on exercises and brainstorming sessions. On day 1,you will experience a hands-on session during which you will learnhow to use pivot tables in Excel to analyse large datasets quickly andefficiently. On day 2, you will also get to learn and apply regression, avery popular and versatile predictive analytics technique.

IBF-STS EligibleThis programme has been accredited under the IBF Standards, and is eligible for funding under the IBF Standards Training Scheme (IBF-STS), subject to all eligibility criteria being met.

Eligible participants:Non-Company-sponsored:• Non Company-Sponsored participants

are required to be Singapore Citizens or Singapore Permanent Residents physically based in Singapore.

Company-sponsored:• Company-Sponsored participants are

required to be Singapore Citizens or Permanent Residents, physically based in Singapore. Company sponsors refer to Financial Institutions regulated by MAS (either licensed or exempted from licensing).

For more information on the funding, please visit: www.ibf.org.sg

Analytics for Non-Analytics Professionals

Who should attend?

• Managers and Directors

• Professionals in the banking and finance industry

• Those who are relatively new to data analysis

• Those who needs to make business decisions

Course Dates

12 – 13 Sep 201918 – 19 Nov 2019

Course Fee

S$1,200per participant

Level

Basic

Funding available forCo-funding (subsidy)

Singapore Citizen / PR 70%

Singapore Citizen aged 40 years old and above

90%

Course Pre-RequisiteBasic knowledge of MS Excel

Assessment and CertificationAn assessment will be conducted at the end of the course. Uponsuccessful completion of both the course and assessment, participantswill be awarded a Certificate of Completion.

© 2019 Accord Business Solutions

Module 1: What is data analytics

• Overview of data analytics

• Classification of data analytics

Module 2: Analytics in action

• Applications of analytics

• When analytics cannot be applied

Module 3: Framework for analytical decision making

• The 6-step framework for analytical decision making

Module 4: Understanding data and its tools

• Statistical techniques and data analysis

• Data analysis using pivot tables and Excel

Module 5: Introduction to predictive analytics

• Principles of predictive modelling and machine learning

• Common applications of predictive analytics

Module 6: Regression with MS Excel

• Simple linear regression

• Multiple linear regression

Module 7: Case study analysis and presentation

• Case study analysis

• Communicating insights through data visualisations

Module 8: The future of analytics and trends

• How can analytics impact organizations

Course Objectives

• Understand the banking system and the process of revenue generation in a bank

• Identify the types of data available in consumer banking

• Understand the importance of data in aligning consumer behaviour with bank activities

• Understand the objectives of data mining and data analytics

• Understand methods to create and capture data for MIS or analysis

• Understand data collection processes and systems

• Understand data validation methods

• Understand the importance of data quality in the data collection process

• Understand what is data analytics and the different types of data analytics

• Appreciate the key questions that analytics can answer

• See examples of the applications of analytics across functions and industries

• Learn 6 key steps in analytical decision making

• Understand some of the basic data and statistical principles that form the foundation of data analytics

• Perform data analysis using Microsoft Excel (including pivot tables and Excel functions)

• Create basic dashboards in Excel using pivot tables, charts and slicers

• Appreciate some of the common techniques used in predictive analytics

• Perform regression using Excel for predictive analytics on case studies

• Identify opportunities for the application of analytics within their organisation

• Learn about the global trends in analytics and how they are impacting the world

© 2019 Accord Business Solutions

Trainer Profile

For enquiries, contact:

Mohammad Said+65 9621 4465said@accordsingapore.com.sg

Saurabh Anand+65 9298 9590saurabh@accordsingapore.com.sg

Saurabh Anand is an experienced businessmanagement professional, trainer and secondgeneration entrepreneur with expertise intechnology, strategy, analytics, business managementand learning and development. He has lived andworked in India, Singapore, Philippines, Germany,UAE and USA. He has travelled extensively in Asia,Europe and USA which has helped him developexcellent cross-cultural skills and sensitivities.

Saurabh has a Distinction Engineering Graduate from the University ofMysore, India and a Distinction MBA Graduate from the Asian Institute ofManagement, Manila, Philippines. He has also been an exchange studentat the Tuck School of Business, Dartmouth, New Hampshire, USA.

Saurabh has an Advanced Certificate in Training and Assessment (ACTA)qualification. He serves as an empanelled trainer of the Civil ServiceCollege, Singapore. He has also received the Adult EducationProfessionalisation (AEP) Award from the Institute of Adult Learning (IAL).

Since 2013-14, Saurabh has been running popular and successful dataanalytics workshops for the Civil Service College (CSC) and participantshave included almost all agencies and statutory boards of the SingaporeGovernment. He has created and delivers 5 different analytics workshopsfor CSC on topics like basic data analytics, advanced data analytics, datavisualization, business intelligence and analytics for customer experience.He has trained over 4,000 public service officials in classroom workshopson analytics (including data visualization and predictive analytics).

Apart from the open enrolment workshops, he also runs multiplecustomized / in-house analytics workshops for BCA, MINDEF, AVA, NEA,PA, MCI, Sport SG, ITE, Republic Polytechnic, MND, IRAS and NLB throughCSC. He was awarded the “Innovation for Impact Award” in 2016-17 andthe “Associate Excellence Award” in 2018-19 by CSC.

In addition to the above, Saurabh has also given seminar talks on Analyticsfor Non-Analytics Professionals at HDB in 2015, 2016, 2017, 2018 and2019. He has also given talks on analytics at HTA and governmentagencies in the Treasury Building. He also conducts analytics workshopsfor MAS, UOB, PSA, Capitaland, People’s Association, HDB, NTU andVishay. He has also trained selected SMEs under The FinLab’s accelerationprogram.

Verbatim comments from our workshop participants

“Very layman friendly. Made analytics and statistics concepts easy to understand.”

“It is informative and NOT boring. Concepts are explained in an ‘easy to understand’ manner.”

“The trainer shared many relevant case studies that provided a lot of insights into analytics and the applications of analytics.”

“Well presented and interactive. Interesting workshop.”

“I like that it is very insightful, it brings about new perspective of data and how we can apply it.”

“Mr Saurabh was able to teach such a technical and ‘dry’ subject in an interesting manner. I enjoyed the training and learned something which I can never imagine learning. The subject and techniques are useful and can be used in our banking environment.”