Analysis of responses to branch survey, spring 2020...analysis of responses to branch survey, spring 2020 4 sponded sometime after the formal deadline. The graph below shows the pattern

Analysis of responses to branch survey, spring2020Tim Waters, Insight & Data Analyst, UNISONOnline presentation to the whole Branch Resources Review,12 August 2020

Purpose

This note is intended as both a presentation and as a subsequentrecord, of the analysis of survey data for Workstream A, includinganalysis by Region and Service Group, for every question, of the 357responses to the 15-question survey circulated in February 2020 andintended to inform the work of Workstream A of UNISON’s BranchResources Review. The presentation was provided in summer 2020.

This note is deliberately light on interpretation: that is for laymembers of the Union to consider and discuss, and the purpose hereis simply to make sure that those discussions are as well informed aspossible.

Introduction

Background

As part of the Branch Resources Review, authorized in 2019 by mo-tion 126 at National Delegate Conference, Workstream A of the Re-view issued a survey to all UNISON Branches in February 2020, tobe conducted online by Branch Secretaries. The SurveyGizmo webapplication, for which UNISON has an existing account, was used, andthe data presented here are based on analysis of an export from thatsoftware.

The questions asked and the responses available are all listed as aWord document on the UNISON BRR website, and also reproducedbelow.

The questions reflect both the structure and content of the exist-ing UNISON Code of Good Branch Practice, and discussion on howto structure the questions at the meeting of the Branch ResourcesReview held in early February 2020.

Most of the questions (questions 1-12) included in the survey askrespondents to use a scale from 1 to 5, to indicate how well they feelsupported to conduct various aspects of their work on behalf of theunion, with those aspects all reflecting the Code of Good BranchPractice.

analysis of responses to branch survey, spring 2020 2

Throughout this note, to save space and make charts easier to read,UNISON Regions are referred to by their numeric codes, and UNISONService Groups are referred to by their alphabetic codes. For ease ofreference these are provided in the margin of this document each timethey are used.

Inevitably, some of the charts are quite small when reproduced onpaper and if larger versions are needed, either of graphs already inhere or of further analyses which seem to be suggested by them, theycan of course be provided.

The questions

The questions asked were as follows. For each of the first twelve ques-tions, respondents were asked to mark their answer on a scale from 1to 5. The exact wording describing this scale differed subtly dependingon the wording of the question, and is given for each question besidesthe graphs showing the results, but in every case 5 meant resourceswere adequate for the purpose, and 1 that they were not adequate.

Questions 13 and 14 had slightly different structures, fully ex-plained under those questions, and question 15 was a free text field.

1. To what extent do available resources allow you to ensure membersin your branch are aware of and know how to access the broadrange of support, assistance, advice and opportunities to participatein the union?

2. To what extent is being able to recruit, retain and organise mem-bers and local representatives adequately supported by the systemsand resources UNISON makes available to your branch?

3. To what extent do you have the right systems and resources toadvise members about how to resolve grievances and disciplinaryissues?

4. To what extent is the branch’s ability to bargain and negotiatewith local employers on conditions of service, pay, employmentchanges, etc, supported by the systems and resources UNISONmakes available to your branch?

5. To what extent do available resources allow the branch to respondto consultations from employers?

6. To what extent is the branch’s ability to represent members onhealth and safety matters supported by the systems and resourcesUNISON makes available?

7. To what extent does UNISON provide the right resources to enablethe branch to campaign in accordance with UNISON policy?

8. To what extent do available resources and systems allow the branchto maintain regular communications and consultations with mem-bers?


9. To what extent do available resources allow the branch to supportthe education of members and the development of activists?

10. To what extent does UNISON provide the resources and systemsneeded to support branch participation in the regional and na-tional democratic structures of the union, e.g. sending delegatesto Regional Council, National Delegate Conference, Service GroupConference and Self Organised Group Conferences

11. To what extent does the branch find it easy to keep membershiprecords up to date through the WARMS (web access RMS) systemprovided by UNISON?

12. To what extent do the systems provided by UNISON (includingOLBA) allow the branch to manage its finances effectively?

13. Please pick from the following list the top THREE activities thatyour branch would like to do more of if it had the resources – time,systems, support, and finance – to do them effectively: (pick threefrom: Negotiating with employer on pay and conditions; Participat-ing in union democracy; Supporting members with representationand casework; Recruiting and retaining new members; Respondingto employer consultations; Improving health and safety; Educatingmembers and developing activists; Communicating and consultingwith members; Campaigning)

14. For the three priorities you identified above, considered together,which THREE of the below would help you most? (pick three from:More time (including facility time); Specific software or systems;Specific equipment; More regional support; More funding).

15. Are there any other points you would like to make that are notcovered by the survey? (max 100 words).

Data protection and free text answers

The last of the questions in the survey allowed for free text answers.The “paper” version of this report contains an appendix listing them,but I have removed them from this presentation, because in too manycases, individuals who are familiar with the circumstances in a partic-ular branch could be identified, which would do little to improve thispresentation but potentially be very bad for the Union.

Timeline and pattern of responses

The survey was initially sent out without a particular deadline, so asto discourage people from leaving it until nearer that time, but aftera fortnight a chasing email was sent and a subsequent one just aheadof the deadline, which as chance would have it was also the final weekbefore the UK went into full lockdown to deal with COVID-19.

A total of 357 branches responded including a handful which re-


sponded sometime after the formal deadline. The graph below showsthe pattern of when they responded.

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day Figure 1: Submission dates for survey.

Figures shown for each day are abso-lute counts, not proportions. Verticalline marks the specified deadline of 20March 2020.

This also illustrates powerfully the extent to which UNISON branchactivity largely occurs on weekdays rather than at weekends, perhapsreflecting the extent to which facility time, rather than (say) eveningsand weekends, is the dominant way in which time is freed up for unionactivities, and therefore the the importance of facility time.

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SundayMondayTuesdayWednesdayThursdayFridaySaturday

Figure 2: Weekdays on which sub-missions to the survey were made.Figures shown for each day are abso-lute counts, not proportions.

At the time at which the survey was issued, UNISON had 843branches, so having received responses from 357 of them represents aresponse rate of over 42%.


Response rate varied between regions …

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1 2 3 4 5 6 7 8 10 11 12 13UNISON RegionP

erce

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UNISON Region. 1 is Eastern, 2 isEast Midlands, 3 is Greater London,4 is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.

… between Service Groups …

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Figure 4: Response rate to survey, byUNISON Service Group. C is Com-munity, D is Education, H is Health,J is Justice, L is Local Government,N is Energy, U is Unknown, and X isWater, Environment and Transport.

… between Branches of differing sizes …… and between Branches which are and not currently receiving

support during the Branch Resources Review …Of course, some regions, and above all, some service groups, contain

more branches than others, and branch size distribution is similarlyclustered.

The tables below show the information in the charts above.


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edFigure 5: Response rate to survey,by Branch size. Categories for thenumber of members in each Branchare based on numbers as at the startof 2020.

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Figure 6: Response rate to survey, byBranch additional support status.


Table 1: Table showing branch response by Region.

UNISON Region Branches responding Total Branches in Region Percentage of Branches responding

Cymru/Wales Region 24 52 46.2%East Midlands Region 19 58 32.8%Eastern Region 31 72 43.1%Greater London Region 43 123 35%North West Region 43 93 46.2%Northern Region 24 41 58.5%Scotland Region 29 72 40.3%South East Region 46 109 42.2%South West Region 29 59 49.2%UNISON Northern Ireland 20 28 71.4%West Midlands Region 28 77 36.4%Yorkshire - Humberside Region 21 59 35.6%

Table 2: Table showing branch response by Service Group.

UNISON Service Group Branches responding Total Branches in Service Group Percentage of Branches responding

Community 5 15 33.3%Energy 12 24 50%Health 107 263 40.7%Higher Education 35 99 35.4%Local Government 167 359 46.5%Police and Justice 17 48 35.4%Water, Environment and Transport 14 34 41.2%

Table 3: Table showing branch response by size category.

Size category Branches responding Total Branches in this category Percentage of Branches responding

> 3000 69 125 55.2%501 to 3000 173 375 46.1%101 to 500 106 285 37.2%<100 9 58 15.5%

Table 4: Table showing branch response by support category.

Support during BRR Branches responding Total Branches in this category Percentage of Branches responding

No extra support during BRR 271 649 41.8%


Support during BRR Branches responding Total Branches in this category Percentage of Branches responding

Receives extra support during BRR 86 194 44.3%

The number of branches submitting in each region/service groupcombination are as shown in full in the table below.

Table 5: Responses to survey, full table. Values shown arecounts. Note that the Service Groups are in alphabetic order oftheir names, not of their standard Service Group abbreviations,the order they appear in elsewhere.

UNISON Region Community Energy Health Higher Education Local Government Police and Justice Water, Environment and Transport

Cymru/Wales Region 1 1 5 5 11 1 0East Midlands Region 0 2 3 2 11 1 0Eastern Region 0 0 9 2 16 4 0Greater London Region 0 0 15 5 20 0 3North West Region 0 1 15 2 23 1 1Northern Region 1 2 5 4 9 1 2Scotland Region 1 1 6 4 16 0 1South East Region 0 2 8 4 28 3 1South West Region 0 1 8 3 12 4 1UNISON Northern Ireland 1 0 14 0 5 0 0West Midlands Region 1 1 11 2 9 2 2Yorkshire - Humberside Region 0 1 8 2 7 0 3

Observations on the patterns of responses

As discussed the questions reflect the expectations of branches in theCode of Good Branch Practice. I would make a few broad observa-tions about some of the factors which may explain variations in thepattern of responses to any particular question are listed below.

• For issues which are likely to be affected by structural aspectsof the labour market which have a strong geographic pattern, wewould expect to see variation between regions. For example, retain-ing members is probably more of a challenge in areas where peoplemove jobs, move homes, or do both more often, such as in GreaterLondon, than in areas where there are fewer, more widely separatedemployment opportunities, and the housing market is calmer.

• For issues which are likely to be affected by structural aspects ofthe employers which have a strong geographic pattern, we wouldexpect to see variation between regions. For example, you mightexpect local government branches in London, North, and the NorthWest, dominated by Labour-controlled local authorities, to have


an easier time of it in respect of facility time than (say) the SouthWest or South East.

• For issues which are likely to be affected by historical and cul-tural aspects of how the union organises in particular regions, wewould obviously expect to see variation between regions. An obvi-ous example here would be attitudes to caseworkers and the rolesexpected of branch employed staff.

• For issues which are the subject of bargaining below a UK-level butabove a branch level, for example, in Scotland, Wales, and NorthernIreland (or South East where a large number of councils opted outof NJC), where bargaining is conducted by Regional staff, we mightexpect to see variation between those three nations and most of theEnglish regions.

• For issues which vary across the public service workforce in termsof union recognition, we might expect that for branches represent-ing those elements of the public service workforce where recogni-tion agreements are less likely to be in place for a high proportionof members, branches are more likely to feel a need for resourceswhich enable to address that. We might therefore expect that(for example) Police branches would see different challenges frombranches with Community service group members.

• For issues which vary across the public service workforce in termsof the level at which the union negotiates outcomes for members,we might expect branches in those sectors where national sectoralbargaining remains important to feel less of a need for branch levelresourcing for these purposes, and therefore might expect variationbetween Service Groups.

• For issues which vary across UNISON in respect of the numberof calls on resources and the ability of branch officers to managethose competing demands, we might expect that to be at some levelcorrelated with Branch size and therefore might expect variationbetween smaller and larger Branches. A very obvious example ofthis is that larger Branches have been much more likely to engagewith this survey!

• It is worth observing that many, perhaps most, Community mem-bers of UNISON belong to branches which are not Communitybranches. Because of that it is likely that their concerns are under-stated by any analysis conducted (as this one is) at Branch level.

• It is important to bear in mind that although in the charts shownin this report each Service Group, each region, and each categoryof branch size are reported separately, this needs to be interpretedcarefully for fear of hiding the reality. Most branches are eitherlocal government or health branches, and most branches have be-tween 100 and 3000 members. Patterns in other groups need to be


interpreted with care.• Lastly, I have not marked confidence intervals on the charts shown

in this report, for fear of overcomplicating them, but it would bewise to explore them and consider them if proposing to act on anapparent pattern: it is also worth noting that given the very highresponse rate, the finite population correction would be needed incalculating them.

Question 1: support and advice

Introduction

Question 1 asked “To what extent do available resources allow you toensure members in your branch are aware of and know how to accessthe broad range of support, assistance, advice and opportunities toparticipate in the union?”

For Question 1, a response of 1 meant “not at all”, and a responseof 5 meant “completely”.

The responses are as shown below.

Across the union

First of all, the raw counts of responses right across the union.

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1 2 3 4 5Response to this question

(1 ~ not at all, 5 ~ completely)

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Figure 7: Responses to survey Q1,across UNISON. Question is ”Towhat extent do available resourcesallow you to ensure members in yourbranch are aware of and know howto access the broad range of support,assistance, advice and opportunitiesto participate in the union?”. Inthis chart, the height of the columnsrepresents a count of branches givingeach response to each question.

The table below shows the numbers which form the basis of thechart above.


Table 6: Table of responses to question 1, across the union.

Response Branches Percentage

1 2 0.6%2 52 14.6%3 96 26.9%4 161 45.1%5 46 12.9%

The mean response, across the union, was 3.55.

By Region

The next chart shows a breakdown by UNISON Region.

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Figure 8: Responses to survey Q1, byRegion. Question is ”To what extentdo available resources allow you toensure members in your branch areaware of and know how to access thebroad range of support, assistance,advice and opportunities to partic-ipate in the union?”. In this chart,the height of the columns representsthe percentage of branches in thatregion giving each response out ofall branches in that region whichresponded. 1 is Eastern, 2 is EastMidlands, 3 is Greater London, 4is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.


Table 7: Table of responses to question 1, variation betweenRegions. Note that percentages are the proportion of branchesgiving that response out of all branches in that region, so thepercentages of each row giving each response add up to 100%.

UNISON Region 1 2 3 4 5 Branches in survey Regional mean

Eastern Region 0% 22.6% 29% 41.9% 6.5% 31 3.32East Midlands Region 0% 15.8% 26.3% 42.1% 15.8% 19 3.58Greater London Region 2.3% 20.9% 23.3% 46.5% 7% 43 3.35Northern Region 0% 4.2% 33.3% 50% 12.5% 24 3.71



UNISON Northern Ireland 0% 10% 40% 40% 10% 20 3.50North West Region 0% 9.3% 16.3% 55.8% 18.6% 43 3.84Scotland Region 0% 3.4% 27.6% 48.3% 20.7% 29 3.86South East Region 0% 17.4% 30.4% 34.8% 17.4% 46 3.52South West Region 0% 20.7% 27.6% 41.4% 10.3% 29 3.41Cymru/Wales Region 4.2% 20.8% 29.2% 29.2% 16.7% 24 3.33West Midlands Region 0% 7.1% 28.6% 57.1% 7.1% 28 3.64Yorkshire - Humberside Region 0% 19% 19% 52.4% 9.5% 21 3.52

By Service Group

The next chart shows a breakdown by UNISON Service Group.

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Figure 9: Responses to survey Q1,by Service Group. Question is ”Towhat extent do available resourcesallow you to ensure members in yourbranch are aware of and know howto access the broad range of support,assistance, advice and opportunitiesto participate in the union?”. In thischart, the height of the columns rep-resents the percentage of branchesin that Service Group giving eachresponse out of all branches in thatService Group which responded. Cis Community, D is Education, H isHealth, J is Justice, L is Local Gov-ernment, N is Energy, U is Unknown,and X is Water, Environment andTransport.


Table 8: Table of responses to question 1, variation betweenService Groups. Note that percentages are the proportion ofbranches giving that response out of all branches in that ServiceGroup, so the percentages of each row giving each response addup to 100%.

UNISON Service Group 1 2 3 4 5 Branches in survey Service Group mean

Community 20% 0% 60% 0% 20% 5 3.00Higher Education 2.9% 17.1% 25.7% 45.7% 8.6% 35 3.40Health 0% 11.2% 25.2% 46.7% 16.8% 107 3.69Police and Justice 0% 11.8% 29.4% 29.4% 29.4% 17 3.76



Local Government 0% 16.2% 28.7% 44.3% 10.8% 167 3.50Energy 0% 16.7% 16.7% 58.3% 8.3% 12 3.58Water, Environment and Transport 0% 21.4% 14.3% 64.3% 0% 14 3.43

By Branch size

The next chart shows a breakdown by the size of the Branches re-sponding.


Table 9: Table of responses to question 1, variation betweenbranches of different sizes.

Size category 1 2 3 4 5 Branches in survey Category mean

> 3000 1.4% 5.8% 31.9% 43.5% 17.4% 69 3.70501 to 3000 0% 16.8% 26% 43.9% 13.3% 173 3.54101 to 500 0.9% 17.9% 24.5% 47.2% 9.4% 106 3.46<100 0% 0% 33.3% 55.6% 11.1% 9 3.78

By current Branch support arrangements

The next chart shows a breakdown in terms of the support beingprovided to branches while the BRR is in progress.


Table 10: Table of responses to question 1, variation betweenbranches according to whether support is being received duringBRR.

Support during BRR 1 2 3 4 5 Branches in survey Category mean

No extra support during BRR 0.4% 14.8% 26.2% 45.8% 12.9% 271 3.56Receives extra support during BRR 1.2% 14% 29.1% 43% 12.8% 86 3.52

Question 2: recruit, retain, and organise

Introduction

Question 2 asked “To what extent is being able to recruit, retain andorganise members and local representatives adequately supported by


101 to 500 <100

> 3000 501 to 3000

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Figure 10: Responses to survey Q1,by Branch size. Question is ”Towhat extent do available resourcesallow you to ensure members in yourbranch are aware of and know howto access the broad range of support,assistance, advice and opportunitiesto participate in the union?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that size class giving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.

Receives extra support during BRR

No extra support during BRR

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Figure 11: Responses to survey Q1,by Branch support status Questionis ”To what extent do available re-sources allow you to ensure membersin your branch are aware of andknow how to access the broad rangeof support, assistance, advice andopportunities to participate in theunion?”. In this chart, the height ofthe columns represents the percentageof branches with that support status-giving each response - numbers referto the number of members in thatBranch as at the start of 2020.


the systems and resources UNISON makes available to your branch?”For Question 2, a response of 1 meant “not at all”, and a response

of 5 meant “completely”.The responses are as shown below.

Across the union


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Figure 12: Responses to survey Q2,across UNISON. Question is ”To whatextent is being able to recruit, retainand organise members and local rep-resentatives adequately supported bythe systems and resources UNISONmakes available to your branch?”. Inthis chart, the height of the columnsrepresents a count of branches givingeach response to each question.




1 11 3.1%2 99 27.7%3 109 30.5%4 107 30%5 31 8.7%


By Region

The next chart shows a breakdown by UNISON Region.The table below shows the numbers which form the basis of the

chart above.


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Figure 13: Responses to survey Q2,by Region. Question is ”To whatextent is being able to recruit, retainand organise members and local rep-resentatives adequately supported bythe systems and resources UNISONmakes available to your branch?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that region giving each responseout of all branches in that regionwhich responded. 1 is Eastern, 2 isEast Midlands, 3 is Greater London,4 is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.



Eastern Region 0% 35.5% 16.1% 48.4% 0% 31 3.13East Midlands Region 5.3% 42.1% 31.6% 15.8% 5.3% 19 2.74Greater London Region 4.7% 37.2% 27.9% 23.3% 7% 43 2.91Northern Region 0% 4.2% 29.2% 50% 16.7% 24 3.79UNISON Northern Ireland 0% 20% 40% 35% 5% 20 3.25North West Region 4.7% 25.6% 30.2% 23.3% 16.3% 43 3.21Scotland Region 0% 20.7% 27.6% 37.9% 13.8% 29 3.45South East Region 2.2% 30.4% 32.6% 23.9% 10.9% 46 3.11South West Region 0% 41.4% 24.1% 27.6% 6.9% 29 3.00Cymru/Wales Region 8.3% 37.5% 41.7% 8.3% 4.2% 24 2.62West Midlands Region 3.6% 14.3% 35.7% 42.9% 3.6% 28 3.29Yorkshire - Humberside Region 9.5% 14.3% 38.1% 28.6% 9.5% 21 3.14

By Service Group


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Figure 14: Responses to survey Q2,by Service Group. Question is ”Towhat extent is being able to recruit,retain and organise members andlocal representatives adequately sup-ported by the systems and resourcesUNISON makes available to yourbranch?”. In this chart, the heightof the columns represents the per-centage of branches in that ServiceGroup giving each response out ofall branches in that Service Groupwhich responded. C is Community,D is Education, H is Health, J isJustice, L is Local Government, Nis Energy, U is Unknown, and X isWater, Environment and Transport.





Community 20% 20% 20% 20% 20% 5 3.00Higher Education 2.9% 40% 25.7% 28.6% 2.9% 35 2.89Health 1.9% 23.4% 27.1% 34.6% 13.1% 107 3.34Police and Justice 5.9% 17.6% 29.4% 41.2% 5.9% 17 3.24Local Government 2.4% 30.5% 33.5% 25.7% 7.8% 167 3.06Energy 16.7% 16.7% 33.3% 25% 8.3% 12 2.92Water, Environment and Transport 0% 21.4% 35.7% 42.9% 0% 14 3.21

By Branch size


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Figure 15: Responses to survey Q2,by Branch size. Question is ”To whatextent is being able to recruit, retainand organise members and local rep-resentatives adequately supported bythe systems and resources UNISONmakes available to your branch?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that size class giving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.





> 3000 2.9% 34.8% 30.4% 20.3% 11.6% 69 3.03501 to 3000 2.3% 27.7% 29.5% 31.2% 9.2% 173 3.17101 to 500 4.7% 25.5% 31.1% 33% 5.7% 106 3.09<100 0% 0% 44.4% 44.4% 11.1% 9 3.67





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Figure 16: Responses to survey Q2,by Branch support status Questionis ”To what extent is being able torecruit, retain and organise membersand local representatives adequatelysupported by the systems and re-sources UNISON makes availableto your branch?”. In this chart, theheight of the columns represents thepercentage of branches with thatsupport statusgiving each response -numbers refer to the number of mem-bers in that Branch as at the start of2020.




No extra support during BRR 2.6% 28.4% 30.6% 29.9% 8.5% 271 3.13Receives extra support during BRR 4.7% 25.6% 30.2% 30.2% 9.3% 86 3.14


Question 3: grievances & disciplinary

Introduction

Question 3 asked “To what extent do you have the right systemsand resources to advise members about how to resolve grievances anddisciplinary issues?”



Across the union


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Figure 17: Responses to survey Q3,across UNISON. Question is ”To whatextent do you have the right systemsand resources to advise membersabout how to resolve grievances anddisciplinary issues?”. In this chart,the height of the columns representsa count of branches giving eachresponse to each question.




1 4 1.1%2 48 13.4%3 80 22.4%4 148 41.5%5 77 21.6%



By Region


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Figure 18: Responses to survey Q3,by Region. Question is ”To whatextent do you have the right systemsand resources to advise membersabout how to resolve grievances anddisciplinary issues?”. In this chart,the height of the columns representsthe percentage of branches in thatregion giving each response out ofall branches in that region whichresponded. 1 is Eastern, 2 is EastMidlands, 3 is Greater London, 4is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 0% 16.1% 19.4% 51.6% 12.9% 31 3.61East Midlands Region 0% 15.8% 15.8% 52.6% 15.8% 19 3.68Greater London Region 2.3% 16.3% 23.3% 46.5% 11.6% 43 3.49Northern Region 0% 8.3% 16.7% 41.7% 33.3% 24 4.00UNISON Northern Ireland 0% 10% 55% 25% 10% 20 3.35North West Region 0% 11.6% 11.6% 48.8% 27.9% 43 3.93Scotland Region 0% 20.7% 17.2% 31% 31% 29 3.72South East Region 2.2% 8.7% 28.3% 41.3% 19.6% 46 3.67South West Region 0% 17.2% 27.6% 34.5% 20.7% 29 3.59Cymru/Wales Region 4.2% 12.5% 29.2% 33.3% 20.8% 24 3.54West Midlands Region 0% 17.9% 14.3% 39.3% 28.6% 28 3.79Yorkshire - Humberside Region 4.8% 4.8% 19% 42.9% 28.6% 21 3.86


By Service Group


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Figure 19: Responses to survey Q3,by Service Group. Question is ”Towhat extent do you have the right sys-tems and resources to advise membersabout how to resolve grievances anddisciplinary issues?”. In this chart,the height of the columns representsthe percentage of branches in thatService Group giving each responseout of all branches in that ServiceGroup which responded. C is Com-munity, D is Education, H is Health,J is Justice, L is Local Government,N is Energy, U is Unknown, and X isWater, Environment and Transport.




Community 0% 20% 40% 0% 40% 5 3.60Higher Education 2.9% 20% 22.9% 42.9% 11.4% 35 3.40Health 0.9% 15% 15.9% 44.9% 23.4% 107 3.75Police and Justice 0% 11.8% 17.6% 23.5% 47.1% 17 4.06Local Government 1.2% 11.4% 28.7% 40.1% 18.6% 167 3.63Energy 0% 8.3% 8.3% 50% 33.3% 12 4.08Water, Environment and Transport 0% 14.3% 7.1% 57.1% 21.4% 14 3.86

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

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Per

cent

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Figure 20: Responses to survey Q3,by Branch size. Question is ”To whatextent do you have the right systemsand resources to advise membersabout how to resolve grievances anddisciplinary issues?”. In this chart, theheight of the columns represents thepercentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.



> 3000 2.9% 7.2% 30.4% 34.8% 24.6% 69 3.71501 to 3000 0.6% 14.5% 19.1% 41.6% 24.3% 173 3.75101 to 500 0.9% 17% 22.6% 44.3% 15.1% 106 3.56<100 0% 0% 22.2% 55.6% 22.2% 9 4.00





1 2 3 4 5

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Per

cent

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Figure 21: Responses to survey Q3,by Branch support status Question is”To what extent do you have the rightsystems and resources to advise mem-bers about how to resolve grievancesand disciplinary issues?”. In thischart, the height of the columns rep-resents the percentage of brancheswith that support statusgiving eachresponse - numbers refer to the num-ber of members in that Branch as atthe start of 2020.




No extra support during BRR 1.1% 14% 20.7% 43.9% 20.3% 271 3.68Receives extra support during BRR 1.2% 11.6% 27.9% 33.7% 25.6% 86 3.71


Question 4: bargaining & negotiation

Introduction

Question 4 asked “To what extent is the branch’s ability to bar-gain and negotiate with local employers on conditions of service, pay,employment changes, etc, supported by the systems and resourcesUNISON makes available to your branch?”



Across the union


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Figure 22: Responses to surveyQ4, across UNISON. Question is”To what extent is the branch’sability to bargain and negotiate withlocal employers on conditions ofservice, pay, employment changes,etc, supported by the systems andresources UNISON makes availableto your branch?”. In this chart, theheight of the columns representsa count of branches giving eachresponse to each question.




1 11 3.1%2 68 19%3 80 22.4%4 134 37.5%5 64 17.9%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

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Per

cent

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Figure 23: Responses to survey Q4,by Region. Question is ”To what ex-tent is the branch’s ability to bargainand negotiate with local employerson conditions of service, pay, em-ployment changes, etc, supported bythe systems and resources UNISONmakes available to your branch?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that region giving each responseout of all branches in that regionwhich responded. 1 is Eastern, 2 isEast Midlands, 3 is Greater London,4 is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 0% 19.4% 22.6% 41.9% 16.1% 31 3.55East Midlands Region 0% 15.8% 31.6% 15.8% 36.8% 19 3.74Greater London Region 2.3% 16.3% 18.6% 48.8% 14% 43 3.56Northern Region 0% 0% 25% 45.8% 29.2% 24 4.04UNISON Northern Ireland 5% 25% 25% 30% 15% 20 3.25North West Region 2.3% 16.3% 20.9% 41.9% 18.6% 43 3.58Scotland Region 6.9% 10.3% 13.8% 51.7% 17.2% 29 3.62South East Region 4.3% 28.3% 21.7% 32.6% 13% 46 3.22South West Region 3.4% 20.7% 34.5% 34.5% 6.9% 29 3.21Cymru/Wales Region 4.2% 29.2% 25% 25% 16.7% 24 3.21West Midlands Region 0% 25% 21.4% 32.1% 21.4% 28 3.50Yorkshire - Humberside Region 9.5% 19% 14.3% 33.3% 23.8% 21 3.43


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

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cent

age

Figure 24: Responses to surveyQ4, by Service Group. Questionis ”To what extent is the branch’sability to bargain and negotiate withlocal employers on conditions ofservice, pay, employment changes,etc, supported by the systems andresources UNISON makes availableto your branch?”. In this chart, theheight of the columns represents thepercentage of branches in that ServiceGroup giving each response out ofall branches in that Service Groupwhich responded. C is Community,D is Education, H is Health, J isJustice, L is Local Government, Nis Energy, U is Unknown, and X isWater, Environment and Transport.




Community 20% 40% 20% 0% 20% 5 2.60Higher Education 5.7% 25.7% 11.4% 40% 17.1% 35 3.37Health 2.8% 15% 17.8% 43% 21.5% 107 3.65Police and Justice 0% 11.8% 23.5% 41.2% 23.5% 17 3.76Local Government 2.4% 21% 29.3% 33.5% 13.8% 167 3.35Energy 0% 16.7% 0% 41.7% 41.7% 12 4.08Water, Environment and Transport 7.1% 14.3% 21.4% 42.9% 14.3% 14 3.43

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 25: Responses to surveyQ4, by Branch size. Question is”To what extent is the branch’sability to bargain and negotiate withlocal employers on conditions ofservice, pay, employment changes,etc, supported by the systems andresources UNISON makes availableto your branch?”. In this chart, theheight of the columns represents thepercentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.



> 3000 2.9% 15.9% 33.3% 31.9% 15.9% 69 3.42501 to 3000 2.9% 20.2% 19.1% 38.2% 19.7% 173 3.51101 to 500 3.8% 18.9% 21.7% 39.6% 16% 106 3.45<100 0% 22.2% 11.1% 44.4% 22.2% 9 3.67





1 2 3 4 5

0204060

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Per

cent

age

Figure 26: Responses to survey Q4,by Branch support status Questionis ”To what extent is the branch’sability to bargain and negotiate withlocal employers on conditions ofservice, pay, employment changes,etc, supported by the systems andresources UNISON makes availableto your branch?”. In this chart, theheight of the columns represents thepercentage of branches with thatsupport statusgiving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.




No extra support during BRR 3.3% 18.5% 22.5% 38% 17.7% 271 3.48Receives extra support during BRR 2.3% 20.9% 22.1% 36% 18.6% 86 3.48


Question 5: employer consultations

Introduction

Question 5 asked “To what extent do available resources allow thebranch to respond to consultations from employers?”



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Figure 27: Responses to survey Q5,across UNISON. Question is ”To whatextent do available resources allow thebranch to respond to consultationsfrom employers?”. In this chart, theheight of the columns representsa count of branches giving eachresponse to each question.




1 6 1.7%2 67 18.8%3 89 24.9%4 133 37.3%5 62 17.4%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

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cent

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Figure 28: Responses to survey Q5,by Region. Question is ”To whatextent do available resources allow thebranch to respond to consultationsfrom employers?”. In this chart, theheight of the columns representsthe percentage of branches in thatregion giving each response out ofall branches in that region whichresponded. 1 is Eastern, 2 is EastMidlands, 3 is Greater London, 4is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 0% 25.8% 32.3% 32.3% 9.7% 31 3.26East Midlands Region 5.3% 15.8% 36.8% 10.5% 31.6% 19 3.47Greater London Region 4.7% 23.3% 16.3% 41.9% 14% 43 3.37Northern Region 0% 4.2% 20.8% 50% 25% 24 3.96UNISON Northern Ireland 5% 15% 25% 45% 10% 20 3.40North West Region 0% 11.6% 27.9% 39.5% 20.9% 43 3.70Scotland Region 0% 17.2% 27.6% 44.8% 10.3% 29 3.48South East Region 0% 21.7% 32.6% 30.4% 15.2% 46 3.39South West Region 0% 24.1% 17.2% 37.9% 20.7% 29 3.55Cymru/Wales Region 4.2% 33.3% 16.7% 33.3% 12.5% 24 3.17West Midlands Region 0% 10.7% 25% 46.4% 17.9% 28 3.71Yorkshire - Humberside Region 4.8% 19% 19% 28.6% 28.6% 21 3.57


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

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Per

cent

age

Figure 29: Responses to survey Q5,by Service Group. Question is ”Towhat extent do available resourcesallow the branch to respond to con-sultations from employers?”. In thischart, the height of the columns rep-resents the percentage of branchesin that Service Group giving eachresponse out of all branches in thatService Group which responded. Cis Community, D is Education, H isHealth, J is Justice, L is Local Gov-ernment, N is Energy, U is Unknown,and X is Water, Environment andTransport.




Community 20% 0% 20% 40% 20% 5 3.40Higher Education 5.7% 28.6% 20% 40% 5.7% 35 3.11Health 1.9% 16.8% 17.8% 38.3% 25.2% 107 3.68Police and Justice 0% 5.9% 17.6% 41.2% 35.3% 17 4.06Local Government 0.6% 21% 33.5% 34.1% 10.8% 167 3.34Energy 0% 0% 25% 41.7% 33.3% 12 4.08Water, Environment and Transport 0% 21.4% 0% 50% 28.6% 14 3.86

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 30: Responses to survey Q5,by Branch size. Question is ”To whatextent do available resources allow thebranch to respond to consultationsfrom employers?”. In this chart, theheight of the columns represents thepercentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.



> 3000 2.9% 15.9% 34.8% 34.8% 11.6% 69 3.36501 to 3000 1.2% 17.9% 19.7% 42.8% 18.5% 173 3.60101 to 500 1.9% 21.7% 26.4% 30.2% 19.8% 106 3.44<100 0% 22.2% 33.3% 33.3% 11.1% 9 3.33





1 2 3 4 5

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Per

cent

age

Figure 31: Responses to survey Q5,by Branch support status Questionis ”To what extent do available re-sources allow the branch to respondto consultations from employers?”. Inthis chart, the height of the columnsrepresents the percentage of brancheswith that support statusgiving eachresponse - numbers refer to the num-ber of members in that Branch as atthe start of 2020.




No extra support during BRR 1.5% 20.3% 25.1% 34.3% 18.8% 271 3.49Receives extra support during BRR 2.3% 14% 24.4% 46.5% 12.8% 86 3.53


Question 6: health & safety

Introduction

Question 6 asked “To what extent is the branch’s ability to representmembers on health and safety matters supported by the systems andresources UNISON makes available?”



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Figure 32: Responses to survey Q6,across UNISON. Question is ”Towhat extent is the branch’s abilityto represent members on health andsafety matters supported by thesystems and resources UNISON makesavailable?”. In this chart, the heightof the columns represents a count ofbranches giving each response to eachquestion.




1 16 4.5%2 61 17.1%3 108 30.3%4 111 31.1%5 61 17.1%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

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cent

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Figure 33: Responses to survey Q6,by Region. Question is ”To whatextent is the branch’s ability torepresent members on health andsafety matters supported by thesystems and resources UNISON makesavailable?”. In this chart, the height ofthe columns represents the percentageof branches in that region givingeach response out of all branchesin that region which responded. 1is Eastern, 2 is East Midlands, 3 isGreater London, 4 is Northern, 5 isNorthern Ireland, 6 is North West,7 is Scotland, 8 is South East, 10 isSouth West, 11 is Cymru/Wales, 12 isWest Midlands, and 13 is Yorkshire -Humberside.




Eastern Region 3.2% 19.4% 29% 35.5% 12.9% 31 3.35East Midlands Region 10.5% 26.3% 15.8% 26.3% 21.1% 19 3.21Greater London Region 9.3% 18.6% 23.3% 30.2% 18.6% 43 3.30Northern Region 0% 0% 33.3% 41.7% 25% 24 3.92UNISON Northern Ireland 0% 10% 40% 35% 15% 20 3.55North West Region 4.7% 18.6% 25.6% 37.2% 14% 43 3.37Scotland Region 0% 20.7% 34.5% 20.7% 24.1% 29 3.48South East Region 2.2% 10.9% 41.3% 32.6% 13% 46 3.43South West Region 0% 31% 24.1% 31% 13.8% 29 3.28Cymru/Wales Region 8.3% 29.2% 29.2% 16.7% 16.7% 24 3.04West Midlands Region 10.7% 7.1% 32.1% 28.6% 21.4% 28 3.43Yorkshire - Humberside Region 4.8% 14.3% 33.3% 33.3% 14.3% 21 3.38


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

0204060

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Per

cent

age

Figure 34: Responses to survey Q6,by Service Group. Question is ”Towhat extent is the branch’s abilityto represent members on healthand safety matters supported bythe systems and resources UNISONmakes available?”. In this chart, theheight of the columns represents thepercentage of branches in that ServiceGroup giving each response out ofall branches in that Service Groupwhich responded. C is Community,D is Education, H is Health, J isJustice, L is Local Government, Nis Energy, U is Unknown, and X isWater, Environment and Transport.




Community 20% 40% 20% 0% 20% 5 2.60Higher Education 8.6% 5.7% 40% 34.3% 11.4% 35 3.34Health 1.9% 19.6% 28% 27.1% 23.4% 107 3.50Police and Justice 11.8% 5.9% 17.6% 29.4% 35.3% 17 3.71Local Government 4.8% 18% 32.9% 31.7% 12.6% 167 3.29Energy 0% 16.7% 16.7% 41.7% 25% 12 3.75Water, Environment and Transport 0% 21.4% 21.4% 50% 7.1% 14 3.43

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 35: Responses to survey Q6,by Branch size. Question is ”Towhat extent is the branch’s abilityto represent members on health andsafety matters supported by thesystems and resources UNISON makesavailable?”. In this chart, the height ofthe columns represents the percentageof branches in that size class givingeach response - numbers refer to thenumber of members in that Branch asat the start of 2020.



> 3000 10.1% 24.6% 30.4% 17.4% 17.4% 69 3.07501 to 3000 1.7% 18.5% 31.8% 31.8% 16.2% 173 3.42101 to 500 4.7% 10.4% 30.2% 36.8% 17.9% 106 3.53<100 11.1% 11.1% 0% 55.6% 22.2% 9 3.67





1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 36: Responses to survey Q6,by Branch support status Question is”To what extent is the branch’s abil-ity to represent members on healthand safety matters supported by thesystems and resources UNISON makesavailable?”. In this chart, the height ofthe columns represents the percentageof branches with that support status-giving each response - numbers referto the number of members in thatBranch as at the start of 2020.




No extra support during BRR 3% 18.8% 29.9% 32.8% 15.5% 271 3.39Receives extra support during BRR 9.3% 11.6% 31.4% 25.6% 22.1% 86 3.40


Question 7: campaigning

Introduction

Question 7 asked “To what extent does UNISON provide the rightresources to enable the branch to campaign in accordance with UNI-SON policy?”



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Figure 37: Responses to survey Q7,across UNISON. Question is ”Towhat extent does UNISON providethe right resources to enable thebranch to campaign in accordancewith UNISON policy?”. In this chart,the height of the columns representsa count of branches giving eachresponse to each question.




1 10 2.8%2 81 22.7%3 122 34.2%4 107 30%5 37 10.4%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

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Figure 38: Responses to survey Q7,by Region. Question is ”To whatextent does UNISON provide theright resources to enable the branchto campaign in accordance withUNISON policy?”. In this chart, theheight of the columns representsthe percentage of branches in thatregion giving each response out ofall branches in that region whichresponded. 1 is Eastern, 2 is EastMidlands, 3 is Greater London, 4is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 0% 35.5% 29% 32.3% 3.2% 31 3.03East Midlands Region 0% 36.8% 47.4% 15.8% 0% 19 2.79Greater London Region 4.7% 25.6% 27.9% 23.3% 18.6% 43 3.26Northern Region 0% 16.7% 25% 37.5% 20.8% 24 3.62UNISON Northern Ireland 0% 5% 50% 40% 5% 20 3.45North West Region 4.7% 16.3% 32.6% 30.2% 16.3% 43 3.37Scotland Region 0% 24.1% 24.1% 31% 20.7% 29 3.48South East Region 4.3% 26.1% 39.1% 23.9% 6.5% 46 3.02South West Region 0% 24.1% 41.4% 27.6% 6.9% 29 3.17Cymru/Wales Region 8.3% 29.2% 29.2% 33.3% 0% 24 2.88West Midlands Region 0% 14.3% 32.1% 42.9% 10.7% 28 3.50Yorkshire - Humberside Region 9.5% 14.3% 42.9% 28.6% 4.8% 21 3.05


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

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Per

cent

age

Figure 39: Responses to survey Q7,by Service Group. Question is ”Towhat extent does UNISON providethe right resources to enable thebranch to campaign in accordancewith UNISON policy?”. In this chart,the height of the columns representsthe percentage of branches in thatService Group giving each responseout of all branches in that ServiceGroup which responded. C is Com-munity, D is Education, H is Health,J is Justice, L is Local Government,N is Energy, U is Unknown, and X isWater, Environment and Transport.




Community 20% 40% 20% 0% 20% 5 2.60Higher Education 2.9% 25.7% 25.7% 34.3% 11.4% 35 3.26Health 1.9% 21.5% 26.2% 36.4% 14% 107 3.39Police and Justice 0% 23.5% 35.3% 35.3% 5.9% 17 3.24Local Government 3.6% 23.4% 40.7% 24.6% 7.8% 167 3.10Energy 0% 16.7% 33.3% 33.3% 16.7% 12 3.50Water, Environment and Transport 0% 14.3% 42.9% 35.7% 7.1% 14 3.36

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 40: Responses to survey Q7,by Branch size. Question is ”To whatextent does UNISON provide theright resources to enable the branchto campaign in accordance withUNISON policy?”. In this chart, theheight of the columns represents thepercentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.



> 3000 7.2% 21.7% 36.2% 24.6% 10.1% 69 3.09501 to 3000 1.7% 23.7% 35.8% 28.3% 10.4% 173 3.22101 to 500 1.9% 19.8% 32.1% 34.9% 11.3% 106 3.34<100 0% 44.4% 11.1% 44.4% 0% 9 3.00





1 2 3 4 5

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Per

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Figure 41: Responses to survey Q7,by Branch support status Questionis ”To what extent does UNISONprovide the right resources to enablethe branch to campaign in accordancewith UNISON policy?”. In this chart,the height of the columns representsthe percentage of branches with thatsupport statusgiving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.






Question 8: communications with members

Introduction

Question 8 asked “To what extent do available resources and systemsallow the branch to maintain regular communications and consulta-tions with members?”



Across the union


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Figure 42: Responses to survey Q8,across UNISON. Question is ”Towhat extent do available resourcesand systems allow the branch tomaintain regular communications andconsultations with members?”. Inthis chart, the height of the columnsrepresents a count of branches givingeach response to each question.




1 9 2.5%2 70 19.6%3 93 26.1%4 137 38.4%5 48 13.4%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

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Figure 43: Responses to surveyQ8, by Region. Question is ”Towhat extent do available resourcesand systems allow the branch tomaintain regular communications andconsultations with members?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that region giving each responseout of all branches in that regionwhich responded. 1 is Eastern, 2 isEast Midlands, 3 is Greater London,4 is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 0% 32.3% 19.4% 38.7% 9.7% 31 3.26East Midlands Region 5.3% 21.1% 21.1% 31.6% 21.1% 19 3.42Greater London Region 0% 27.9% 18.6% 41.9% 11.6% 43 3.37Northern Region 0% 8.3% 20.8% 41.7% 29.2% 24 3.92UNISON Northern Ireland 5% 15% 35% 35% 10% 20 3.30North West Region 0% 18.6% 18.6% 46.5% 16.3% 43 3.60Scotland Region 0% 10.3% 24.1% 44.8% 20.7% 29 3.76South East Region 2.2% 17.4% 45.7% 23.9% 10.9% 46 3.24South West Region 0% 37.9% 10.3% 41.4% 10.3% 29 3.24Cymru/Wales Region 8.3% 20.8% 29.2% 33.3% 8.3% 24 3.12West Midlands Region 3.6% 3.6% 46.4% 32.1% 14.3% 28 3.50Yorkshire - Humberside Region 14.3% 14.3% 19% 52.4% 0% 21 3.10


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

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Figure 44: Responses to survey Q8,by Service Group. Question is ”Towhat extent do available resourcesand systems allow the branch tomaintain regular communications andconsultations with members?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that Service Group giving eachresponse out of all branches in thatService Group which responded. Cis Community, D is Education, H isHealth, J is Justice, L is Local Gov-ernment, N is Energy, U is Unknown,and X is Water, Environment andTransport.




Community 0% 40% 40% 0% 20% 5 3.00Higher Education 0% 22.9% 17.1% 54.3% 5.7% 35 3.43Health 2.8% 18.7% 24.3% 33.6% 20.6% 107 3.50Police and Justice 0% 17.6% 11.8% 52.9% 17.6% 17 3.71Local Government 2.4% 20.4% 29.3% 36.5% 11.4% 167 3.34Energy 8.3% 8.3% 33.3% 41.7% 8.3% 12 3.33Water, Environment and Transport 7.1% 14.3% 28.6% 50% 0% 14 3.21

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 45: Responses to survey Q8,by Branch size. Question is ”Towhat extent do available resourcesand systems allow the branch tomaintain regular communications andconsultations with members?”. Inthis chart, the height of the columnsrepresents the percentage of branchesin that size class giving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.



> 3000 2.9% 15.9% 23.2% 37.7% 20.3% 69 3.57501 to 3000 3.5% 19.7% 28.3% 37.6% 11% 173 3.33101 to 500 0.9% 23.6% 23.6% 40.6% 11.3% 106 3.38<100 0% 0% 33.3% 33.3% 33.3% 9 4.00





1 2 3 4 5

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Per

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Figure 46: Responses to survey Q8,by Branch support status Questionis ”To what extent do available re-sources and systems allow the branchto maintain regular communicationsand consultations with members?”. Inthis chart, the height of the columnsrepresents the percentage of brancheswith that support statusgiving eachresponse - numbers refer to the num-ber of members in that Branch as atthe start of 2020.




No extra support during BRR 2.2% 19.9% 28% 37.6% 12.2% 271 3.38Receives extra support during BRR 3.5% 18.6% 19.8% 40.7% 17.4% 86 3.50


Question 9: education & development

Introduction

Question 9 asked “To what extent do available resources allow thebranch to support the education of members and the development ofactivists?”

For Question 9, a response of 1 meant “not at all”, and a responseof 5 meant “very well”.


Across the union


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(1 ~ not at all, 5 ~ very well)

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es

Figure 47: Responses to survey Q9,across UNISON. Question is ”To whatextent do available resources allowthe branch to support the educationof members and the development ofactivists?”. In this chart, the heightof the columns represents a count ofbranches giving each response to eachquestion.




1 6 1.7%2 62 17.4%3 92 25.8%4 131 36.7%5 66 18.5%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060

Response to this question(1 ~ not at all, 5 ~ very well)

Per

cent

age

Figure 48: Responses to survey Q9,by Region. Question is ”To whatextent do available resources allowthe branch to support the educationof members and the development ofactivists?”. In this chart, the height ofthe columns represents the percentageof branches in that region givingeach response out of all branchesin that region which responded. 1is Eastern, 2 is East Midlands, 3 isGreater London, 4 is Northern, 5 isNorthern Ireland, 6 is North West,7 is Scotland, 8 is South East, 10 isSouth West, 11 is Cymru/Wales, 12 isWest Midlands, and 13 is Yorkshire -Humberside.




Eastern Region 0% 22.6% 25.8% 22.6% 29% 31 3.58East Midlands Region 0% 15.8% 26.3% 31.6% 26.3% 19 3.68Greater London Region 2.3% 27.9% 18.6% 34.9% 16.3% 43 3.35Northern Region 0% 20.8% 20.8% 33.3% 25% 24 3.62UNISON Northern Ireland 0% 10% 20% 50% 20% 20 3.80North West Region 2.3% 14% 30.2% 39.5% 14% 43 3.49Scotland Region 0% 10.3% 24.1% 44.8% 20.7% 29 3.76South East Region 0% 23.9% 21.7% 43.5% 10.9% 46 3.41South West Region 3.4% 20.7% 31% 34.5% 10.3% 29 3.28Cymru/Wales Region 8.3% 20.8% 29.2% 25% 16.7% 24 3.21West Midlands Region 0% 3.6% 28.6% 39.3% 28.6% 28 3.93Yorkshire - Humberside Region 4.8% 4.8% 38.1% 38.1% 14.3% 21 3.52


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060


Per

cent

age

Figure 49: Responses to survey Q9,by Service Group. Question is ”Towhat extent do available resourcesallow the branch to support theeducation of members and the devel-opment of activists?”. In this chart,the height of the columns representsthe percentage of branches in thatService Group giving each responseout of all branches in that ServiceGroup which responded. C is Com-munity, D is Education, H is Health,J is Justice, L is Local Government,N is Energy, U is Unknown, and X isWater, Environment and Transport.




Community 20% 20% 0% 40% 20% 5 3.20Higher Education 2.9% 20% 28.6% 40% 8.6% 35 3.31Health 1.9% 14% 25.2% 36.4% 22.4% 107 3.64Police and Justice 0% 17.6% 17.6% 52.9% 11.8% 17 3.59Local Government 1.2% 18.6% 27.5% 34.7% 18% 167 3.50Energy 0% 25% 16.7% 33.3% 25% 12 3.58Water, Environment and Transport 0% 14.3% 28.6% 35.7% 21.4% 14 3.64

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 50: Responses to survey Q9,by Branch size. Question is ”To whatextent do available resources allowthe branch to support the educationof members and the development ofactivists?”. In this chart, the height ofthe columns represents the percentageof branches in that size class givingeach response - numbers refer to thenumber of members in that Branch asat the start of 2020.



> 3000 4.3% 11.6% 29% 31.9% 23.2% 69 3.58501 to 3000 0.6% 18.5% 24.9% 38.7% 17.3% 173 3.54101 to 500 1.9% 18.9% 25.5% 38.7% 15.1% 106 3.46<100 0% 22.2% 22.2% 11.1% 44.4% 9 3.78

Question 10: democratic participation

Introduction

Question 10 asked “To what extent does UNISON provide the re-sources and systems needed to support branch participation in theregional and national democratic structures of the union, e.g. sendingdelegates to Regional Council, National Delegate Conference, ServiceGroup Conference and Self Organised Group Conferences?



Across the union


0

50

100

150



Cou

nt o

f res

pons

es

Figure 51: Responses to survey Q10,across UNISON. Question is ”Towhat extent does UNISON providethe resources and systems neededto support branch participation inthe regional and national democraticstructures of the union, e.g. sendingdelegates to Regional Council, Na-tional Delegate Conference, ServiceGroup Conference and Self Organ-ised Group Conferences?”. In thischart, the height of the columns repre-sents a count of branches giving eachresponse to each question.

The table below shows the numbers which form the basis of the


chart above.



1 10 2.8%2 65 18.2%3 81 22.7%4 109 30.5%5 92 25.8%


By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060


Per

cent

age

Figure 52: Responses to survey Q10,by Region. Question is ”To whatextent does UNISON provide theresources and systems needed tosupport branch participation in theregional and national democraticstructures of the union, e.g. sendingdelegates to Regional Council, Na-tional Delegate Conference, ServiceGroup Conference and Self OrganisedGroup Conferences?”. In this chart,the height of the columns representsthe percentage of branches in thatregion giving each response out ofall branches in that region whichresponded. 1 is Eastern, 2 is EastMidlands, 3 is Greater London, 4is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 3.2% 25.8% 16.1% 19.4% 35.5% 31 3.58East Midlands Region 5.3% 26.3% 10.5% 36.8% 21.1% 19 3.42



Greater London Region 0% 27.9% 11.6% 41.9% 18.6% 43 3.51Northern Region 0% 0% 33.3% 33.3% 33.3% 24 4.00UNISON Northern Ireland 0% 0% 25% 35% 40% 20 4.15North West Region 2.3% 14% 25.6% 27.9% 30.2% 43 3.70Scotland Region 3.4% 13.8% 10.3% 31% 41.4% 29 3.93South East Region 2.2% 21.7% 34.8% 21.7% 19.6% 46 3.35South West Region 3.4% 20.7% 37.9% 24.1% 13.8% 29 3.24Cymru/Wales Region 8.3% 33.3% 12.5% 29.2% 16.7% 24 3.12West Midlands Region 0% 10.7% 32.1% 35.7% 21.4% 28 3.68Yorkshire - Humberside Region 9.5% 14.3% 14.3% 38.1% 23.8% 21 3.52

By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060


Per

cent

age

Figure 53: Responses to survey Q10,by Service Group. Question is ”Towhat extent does UNISON providethe resources and systems neededto support branch participation inthe regional and national democraticstructures of the union, e.g. sendingdelegates to Regional Council, Na-tional Delegate Conference, ServiceGroup Conference and Self OrganisedGroup Conferences?”. In this chart,the height of the columns representsthe percentage of branches in thatService Group giving each responseout of all branches in that ServiceGroup which responded. C is Com-munity, D is Education, H is Health,J is Justice, L is Local Government,N is Energy, U is Unknown, and X isWater, Environment and Transport.




Community 0% 20% 40% 20% 20% 5 3.40Higher Education 8.6% 22.9% 17.1% 40% 11.4% 35 3.23



Health 0.9% 18.7% 15.9% 28% 36.4% 107 3.80Police and Justice 0% 23.5% 17.6% 17.6% 41.2% 17 3.76Local Government 3% 14.4% 28.7% 33.5% 20.4% 167 3.54Energy 8.3% 25% 16.7% 16.7% 33.3% 12 3.42Water, Environment and Transport 0% 35.7% 21.4% 21.4% 21.4% 14 3.29

By Branch size





> 3000 4.3% 13% 27.5% 31.9% 23.2% 69 3.57501 to 3000 0.6% 19.7% 18.5% 31.2% 30.1% 173 3.71101 to 500 4.7% 19.8% 24.5% 30.2% 20.8% 106 3.42<100 11.1% 11.1% 44.4% 11.1% 22.2% 9 3.22






No extra support during BRR 3.3% 19.6% 22.5% 28.8% 25.8% 271 3.54Receives extra support during BRR 1.2% 14% 23.3% 36% 25.6% 86 3.71

Question 11: membership administration

Introduction


101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 54: Responses to survey Q10,by Branch size. Question is ”Towhat extent does UNISON providethe resources and systems neededto support branch participation inthe regional and national democraticstructures of the union, e.g. sendingdelegates to Regional Council, Na-tional Delegate Conference, ServiceGroup Conference and Self OrganisedGroup Conferences?”. In this chart,the height of the columns representsthe percentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.



1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 55: Responses to survey Q10,by Branch support status Question is”To what extent does UNISON pro-vide the resources and systems neededto support branch participation inthe regional and national democraticstructures of the union, e.g. sendingdelegates to Regional Council, Na-tional Delegate Conference, ServiceGroup Conference and Self OrganisedGroup Conferences?”. In this chart,the height of the columns representsthe percentage of branches with thatsupport statusgiving each response -numbers refer to the number of mem-bers in that Branch as at the start of2020.


Question 11 asked “To what extent does the branch find it easy tokeep membership records up to date through the WARMS (web accessRMS) system provided by UNISON?”

For Question 11, a response of 1 meant “not at all”, and a responseof 5 meant “very easily”.


Across the union


0

50

100

150


(1 ~ not at all, 5 ~ very easily)

Cou

nt o

f res

pons

es

Figure 56: Responses to survey Q11,across UNISON. Question is ”Towhat extent does the branch find iteasy to keep membership records upto date through the WARMS (webaccess RMS) system provided byUNISON?”. In this chart, the heightof the columns represents a count ofbranches giving each response to eachquestion.




1 14 3.9%2 63 17.6%3 65 18.2%4 139 38.9%5 76 21.3%


By Region



10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060

Response to this question(1 ~ not at all, 5 ~ very easily)

Per

cent

age

Figure 57: Responses to surveyQ11, by Region. Question is ”Towhat extent does the branch findit easy to keep membership recordsup to date through the WARMS(web access RMS) system providedby UNISON?”. In this chart, theheight of the columns representsthe percentage of branches in thatregion giving each response out ofall branches in that region whichresponded. 1 is Eastern, 2 is EastMidlands, 3 is Greater London, 4is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.




Eastern Region 6.5% 32.3% 6.5% 45.2% 9.7% 31 3.19East Midlands Region 5.3% 21.1% 15.8% 47.4% 10.5% 19 3.37Greater London Region 0% 18.6% 23.3% 37.2% 20.9% 43 3.60Northern Region 0% 25% 8.3% 37.5% 29.2% 24 3.71UNISON Northern Ireland 0% 25% 25% 30% 20% 20 3.45North West Region 4.7% 7% 20.9% 41.9% 25.6% 43 3.77Scotland Region 0% 13.8% 24.1% 27.6% 34.5% 29 3.83South East Region 6.5% 19.6% 21.7% 34.8% 17.4% 46 3.37South West Region 10.3% 13.8% 10.3% 44.8% 20.7% 29 3.52Cymru/Wales Region 8.3% 16.7% 12.5% 41.7% 20.8% 24 3.50West Midlands Region 3.6% 3.6% 21.4% 46.4% 25% 28 3.86Yorkshire - Humberside Region 0% 23.8% 23.8% 33.3% 19% 21 3.48

By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060


Per

cent

age

Figure 58: Responses to survey Q11,by Service Group. Question is ”Towhat extent does the branch findit easy to keep membership recordsup to date through the WARMS(web access RMS) system providedby UNISON?”. In this chart, theheight of the columns represents thepercentage of branches in that ServiceGroup giving each response out ofall branches in that Service Groupwhich responded. C is Community,D is Education, H is Health, J isJustice, L is Local Government, Nis Energy, U is Unknown, and X isWater, Environment and Transport.





Community 0% 40% 20% 20% 20% 5 3.20Higher Education 5.7% 22.9% 17.1% 40% 14.3% 35 3.34Health 6.5% 15% 18.7% 35.5% 24.3% 107 3.56Police and Justice 0% 5.9% 11.8% 47.1% 35.3% 17 4.12Local Government 3% 17.4% 18.6% 41.9% 19.2% 167 3.57Energy 0% 16.7% 16.7% 33.3% 33.3% 12 3.83Water, Environment and Transport 0% 35.7% 21.4% 28.6% 14.3% 14 3.21

By Branch size


101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 59: Responses to survey Q11,by Branch size. Question is ”Towhat extent does the branch findit easy to keep membership recordsup to date through the WARMS(web access RMS) system providedby UNISON?”. In this chart, theheight of the columns represents thepercentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.





> 3000 0% 14.5% 21.7% 46.4% 17.4% 69 3.67501 to 3000 4.6% 19.1% 18.5% 37% 20.8% 173 3.50101 to 500 5.7% 18.9% 16% 35.8% 23.6% 106 3.53<100 0% 0% 11.1% 55.6% 33.3% 9 4.22





1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 60: Responses to survey Q11,by Branch support status Question is”To what extent does the branch findit easy to keep membership recordsup to date through the WARMS(web access RMS) system providedby UNISON?”. In this chart, theheight of the columns represents thepercentage of branches with thatsupport statusgiving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.






Question 12: financial administration

Introduction

Question 12 asked “To what extent do the systems provided byUNISON (including OLBA) allow the branch to manage its financeseffectively?”

For Question 12, a response of 1 meant “not at all”, and a responseof 5 meant “very well”.


Across the union


0

50

100

150


(1 ~ not at all, 5 ~ very well)

Cou

nt o

f res

pons

es

Figure 61: Responses to survey Q12,across UNISON. Question is ”To whatextent do the systems provided byUNISON (including OLBA) allowthe branch to manage its financeseffectively?”. In this chart, the heightof the columns represents a count ofbranches giving each response to eachquestion.




1 8 2.2%2 26 7.3%3 69 19.3%4 136 38.1%5 118 33.1%



By Region


10 11 12 13

5 6 7 8

1 2 3 4

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060


Per

cent

age

Figure 62: Responses to survey Q12,by Region. Question is ”To whatextent do the systems provided byUNISON (including OLBA) allowthe branch to manage its financeseffectively?”. In this chart, the heightof the columns represents the percent-age of branches in that region givingeach response out of all branchesin that region which responded. 1is Eastern, 2 is East Midlands, 3 isGreater London, 4 is Northern, 5 isNorthern Ireland, 6 is North West,7 is Scotland, 8 is South East, 10 isSouth West, 11 is Cymru/Wales, 12 isWest Midlands, and 13 is Yorkshire -Humberside.




Eastern Region 3.2% 9.7% 19.4% 35.5% 32.3% 31 3.84East Midlands Region 5.3% 21.1% 15.8% 10.5% 47.4% 19 3.74Greater London Region 0% 11.6% 16.3% 44.2% 27.9% 43 3.88Northern Region 0% 4.2% 12.5% 33.3% 50% 24 4.29UNISON Northern Ireland 0% 0% 25% 50% 25% 20 4.00North West Region 2.3% 4.7% 9.3% 34.9% 48.8% 43 4.23Scotland Region 0% 6.9% 17.2% 34.5% 41.4% 29 4.10South East Region 2.2% 8.7% 32.6% 37% 19.6% 46 3.63South West Region 0% 10.3% 17.2% 44.8% 27.6% 29 3.90Cymru/Wales Region 8.3% 4.2% 33.3% 37.5% 16.7% 24 3.50West Midlands Region 0% 0% 14.3% 53.6% 32.1% 28 4.18Yorkshire - Humberside Region 9.5% 4.8% 19% 33.3% 33.3% 21 3.76


By Service Group


X

J L N

C D H

1 2 3 4 5

1 2 3 4 5 1 2 3 4 5

0204060

0204060

0204060


Per

cent

age

Figure 63: Responses to survey Q12,by Service Group. Question is ”Towhat extent do the systems providedby UNISON (including OLBA) allowthe branch to manage its financeseffectively?”. In this chart, the heightof the columns represents the per-centage of branches in that ServiceGroup giving each response out ofall branches in that Service Groupwhich responded. C is Community,D is Education, H is Health, J isJustice, L is Local Government, Nis Energy, U is Unknown, and X isWater, Environment and Transport.




Community 0% 0% 40% 40% 20% 5 3.80Higher Education 5.7% 8.6% 25.7% 34.3% 25.7% 35 3.66Health 2.8% 10.3% 12.1% 34.6% 40.2% 107 3.99Police and Justice 0% 5.9% 23.5% 29.4% 41.2% 17 4.06Local Government 1.8% 4.8% 19.8% 44.3% 29.3% 167 3.95Energy 0% 16.7% 16.7% 33.3% 33.3% 12 3.83Water, Environment and Transport 0% 7.1% 42.9% 14.3% 35.7% 14 3.79

By Branch size




101 to 500 <100

> 3000 501 to 3000

1 2 3 4 5 1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 64: Responses to surveyQ12, by Branch size. Question is”To what extent do the systemsprovided by UNISON (includingOLBA) allow the branch to manageits finances effectively?”. In this chart,the height of the columns representsthe percentage of branches in that sizeclass giving each response - numbersrefer to the number of members inthat Branch as at the start of 2020.



> 3000 4.3% 4.3% 15.9% 37.7% 37.7% 69 4.00501 to 3000 0.6% 6.9% 19.7% 40.5% 32.4% 173 3.97101 to 500 3.8% 10.4% 20.8% 34.9% 30.2% 106 3.77<100 0% 0% 22.2% 33.3% 44.4% 9 4.22





1 2 3 4 5

0204060

0204060


Per

cent

age

Figure 65: Responses to survey Q12,by Branch support status Questionis ”To what extent do the systemsprovided by UNISON (includingOLBA) allow the branch to manageits finances effectively?”. In this chart,the height of the columns representsthe percentage of branches with thatsupport statusgiving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.






Question 13: of what would you do more?

Introduction

Question 13 had a different structure and asked Branches “Pleasepick from the following list the top THREE activities that your branchwould like to do more of if it had the resources - time, systems, sup-port, and finance - to do them effectively?”

The eight options provided were (with the code used to representthem in the charts below):

• A - Negotiating with employer on pay and conditions;• B - Participating in union democracy;• C - Supporting members with representation and casework;• D - Recruiting and retaining new members;• E - Responding to employer consultations;• F - Improving health and safety;• G - Educating members and developing activists;• H - Communicating and consulting with members; and• I - Campaigning.


Across the union

First of all, the raw counts of responses right across the union. Notethat the scale on the y axis differs here as each branch can pick threeresponses rather than one.

0

50

100

150

200

250

A B C D E F G H IPriority activities

(see notes for full details)

Cou

nt o

f res

pons

es

Figure 66: Responses to survey Q13,across UNISON. Question is ”Pleasepick from the following list the topTHREE activities that your branchwould like to do more of if it hadthe resources - time, systems, sup-port, and finance - to do them ef-fectively?”. In this chart, the heightof the columns represents a count ofbranches picking that activity as oneof their responses to the question. Op-tions presented were: A - Negotiatingwith employer on pay and conditions,B - Participating in union democ-racy, C - Supporting members withrepresentation and casework, D - Re-cruiting and retaining new members,E - Responding to employer consul-tations, F - Improving health andsafety, G - Educating members anddeveloping activists, H - Communicat-ing and consulting with members; I -Campaigning.



Table 65: Table of responses to question 13, across the union.Note that the percentages for different activities add up to 300%,not 100% (allowing for some rounding error), as each Branchcould pick three options

Activity Response code Branches naming this activity Percentage

Negotiating with employer on pay and conditions A 47 13.2%Participating in union democracy B 58 16.2%Supporting members with representation and casework C 157 44%Recruiting and retaining new members D 226 63.3%Responding to employer consultations E 55 15.4%Improving health and safety F 76 21.3%Educating members and developing activists G 188 52.7%Communicating and consulting with members H 152 42.6%Campaigning I 119 33.3%

By Region


10 11 12 13

5 6 7 8

1 2 3 4

ABCDEFGHI ABCDEFGHI ABCDEFGHI ABCDEFGHI

0255075100

0255075100

0255075100

Priority activities(see notes for full details))

Per

cent

age

Figure 67: Responses to survey Q13,by Region. Question is ”Pleasepick from the following list the topTHREE activities that your branchwould like to do more of if it hadthe resources - time, systems, sup-port, and finance - to do them effec-tively?”. In this chart, the height ofthe columns represents the percent-age of branches in that region givingeach response out of all branchesin that region which responded. 1is Eastern, 2 is East Midlands, 3 isGreater London, 4 is Northern, 5 isNorthern Ireland, 6 is North West,7 is Scotland, 8 is South East, 10 isSouth West, 11 is Cymru/Wales, 12 isWest Midlands, and 13 is Yorkshire -Humberside. Options presented were:A - Negotiating with employer onpay and conditions, B - Participatingin union democracy, C - Supportingmembers with representation andcasework, D - Recruiting and retain-ing new members, E - Responding toemployer consultations, F - Improv-ing health and safety, G - Educatingmembers and developing activists, H- Communicating and consulting withmembers; I - Campaigning.



Table 66: Table of responses to question 13, variation betweenRegions.

UNISON Region A B C D E F G H I Branches in survey

Eastern Region 3 3 10 19 8 8 17 14 10 31East Midlands Region 1 4 6 14 3 2 9 7 8 19Greater London Region 11 6 29 22 8 8 23 14 10 43Northern Region 3 6 6 11 2 8 16 12 7 24UNISON Northern Ireland 5 5 14 14 2 4 10 9 5 20North West Region 3 2 23 21 5 13 24 22 17 43Scotland Region 2 2 13 19 4 7 15 11 12 29South East Region 7 8 16 33 6 5 29 18 15 46South West Region 0 5 11 22 6 8 13 12 10 29Cymru/Wales Region 5 7 10 16 3 2 10 9 8 24West Midlands Region 1 4 12 20 4 5 14 16 8 28Yorkshire - Humberside Region 6 6 7 15 4 6 8 8 9 21

By Service Group


X

J L N

C D H

A B CD E F GH I

A B CD E F GH I A B CD E F GH I

0255075100

0255075100

0255075100

Priority activities(see notes for full details)

Per

cent

age

Figure 68: Responses to survey Q13,by Service Group. Question is ”Pleasepick from the following list the topTHREE activities that your branchwould like to do more of if it had theresources - time, systems, support,and finance - to do them effectively?”.Options presented were: A - Nego-tiating with employer on pay andconditions, B - Participating in uniondemocracy, C - Supporting memberswith representation and casework,D - Recruiting and retaining newmembers, E - Responding to em-ployer consultations, F - Improvinghealth and safety, G - Educatingmembers and developing activists,H - Communicating and consultingwith members; I - Campaigning. Inthis chart, the height of the columnsrepresents the percentage of branchesin that Service Group giving eachresponse out of all branches in thatService Group which responded. Forthe Service Groups (each separate lit-tle chart is a different service group),C is Community, D is Education, H isHealth, J is Justice, L is Local Gov-ernment, N is Energy, U is Unknown,and X is Water, Environment andTransport.



Table 67: Table of responses to question 13, variation betweenService Groups.

UNISON Service Group A B C D E F G H I Branches in survey

Community 1 2 2 5 0 0 2 1 2 5Higher Education 6 5 12 23 2 9 20 15 13 35Health 9 18 59 59 21 25 60 46 31 107Police and Justice 0 3 2 14 0 4 13 9 5 17Local Government 26 27 70 108 26 36 81 65 60 167Energy 1 3 3 8 4 2 6 5 7 12Water, Environment and Transport 4 0 9 9 2 0 6 11 1 14

By Branch size


101 to 500 <100

> 3000 501 to 3000

A B C D E F G H I A B C D E F G H I

0255075

100

0255075

100


Per

cent

age

Figure 69: Responses to survey Q13,by Branch size. Question is ”Pleasepick from the following list the topTHREE activities that your branchwould like to do more of if it hadthe resources - time, systems, sup-port, and finance - to do them effec-tively?”. In this chart, the height ofthe columns represents the percentageof branches in that size class givingeach response - numbers refer to thenumber of members in that Branchas at the start of 2020. Options pre-sented were: A - Negotiating withemployer on pay and conditions, B -Participating in union democracy, C- Supporting members with represen-tation and casework, D - Recruitingand retaining new members, E - Re-sponding to employer consultations,F - Improving health and safety, G- Educating members and develop-ing activists, H - Communicatingand consulting with members; I -Campaigning.



Size category A B C D E F G H I Branches in survey

> 3000 8 7 29 41 13 16 36 25 33 69501 to 3000 19 29 85 103 29 42 89 78 59 173101 to 500 19 20 42 74 10 16 58 48 24 106<100 1 2 1 8 3 2 5 1 3 9




No extra support during BRRReceives extra support during BRR

A B C D E F G H I A B C D E F G H I0

25

50

75

100


Per

cent

age

Figure 70: Responses to survey Q13,by Branch support status. Questionis ”Please pick from the following listthe top THREE activities that yourbranch would like to do more of ifit had the resources - time, systems,support, and finance - to do themeffectively?”. In this chart, the heightof the columns represents the per-centage of branches with that supportstatus giving each response. Optionspresented were: A - Negotiating withemployer on pay and conditions, B -Participating in union democracy, C- Supporting members with represen-tation and casework, D - Recruitingand retaining new members, E - Re-sponding to employer consultations,F - Improving health and safety, G- Educating members and develop-ing activists, H - Communicatingand consulting with members; I -Campaigning.The table below shows the numbers which form the basis of the

chart above.

Table 69: Table of responses to question 13, variation betweenbranches with different support status.

Support during BRR A B C D E F G H I Branches in survey

No extra support during BRR 36 42 121 167 40 55 146 123 84 271Receives extra support during BRR 11 16 36 59 15 21 42 29 35 86

Question 14: what do you need in order to do more?

Introduction

Question 14 also had a different structure and asked Branches, con-sidering their answer to Question 13, “For the three priorities youidentified above, considered together, which THREE of the belowwould help you most?”. The purpose of this question design was toencourage branches to think about the resources needed in terms ofthe issues which they identified as priorities. The five options providedwere:

• A - More time (including facility time);


• B - Specific software or systems;• C - Specific equipment;• D - More regional support; and• E - More funding.


Across the union

First of all, the raw counts of responses right across the union. Notethat the scale on the y axis differs here as each branch can pick threeresponses rather than one.

0

100

200

300

A B C D EPriority resources

(see notes for full details)

Cou

nt o

f res

pons

es

Figure 71: Responses to survey Q14,across UNISON. Question is ”For thethree priorities you identified above,considered together, which THREE ofthe below would help you most?”. Inthis chart, the height of the columnsrepresents a count of branches pickingthat resource as one of their responsesto the question. Options presentedwere: A - More time (includingfacility time); B - Specific softwareor systems; C - Specific equipment;D - More regional support; E - Morefunding.


Table 70: Table of responses to question 14, across the union.Note that the percentages for different resources add up to 300%,not 100% (allowing for some rounding error), as each Branchcould pick three options

Resource Response code Branches naming this resource Percentage

More time (including facility time) A 275 77%Specific software or systems B 160 44.8%Specific equipment C 59 16.5%More regional support D 217 60.8%More funding E 174 48.7%


By Region


10 11 12 13

5 6 7 8

1 2 3 4

A B C D E A B C D E A B C D E A B C D E

0255075100

0255075100

0255075100

Response to this question(see notes for full details)

Per

cent

age

Figure 72: Responses to survey Q14,across UNISON. Question is ”Forthe three priorities you identifiedabove, considered together, whichTHREE of the below would help youmost?”. Options presented were: A -More time (including facility time);B - Specific software or systems; C -Specific equipment; D - More regionalsupport; E - More funding. In thischart, the height of the columnsrepresents the percentage of branchesin that region giving each responseout of all branches in that regionwhich responded. 1 is Eastern, 2 isEast Midlands, 3 is Greater London,4 is Northern, 5 is Northern Ireland,6 is North West, 7 is Scotland, 8 isSouth East, 10 is South West, 11 isCymru/Wales, 12 is West Midlands,and 13 is Yorkshire - Humberside.


Table 71: Table of responses to question 14, variation betweenRegions.

UNISON Region A B C D E Branches in survey

Eastern Region 22 21 11 18 10 31East Midlands Region 12 4 1 15 11 19Greater London Region 34 20 5 28 23 43Northern Region 19 13 4 10 9 24UNISON Northern Ireland 20 7 2 11 15 20North West Region 34 18 6 24 17 43Scotland Region 25 16 6 17 9 29South East Region 35 18 9 27 29 46South West Region 24 13 4 20 13 29Cymru/Wales Region 17 9 1 18 13 24West Midlands Region 22 9 5 19 13 28Yorkshire - Humberside Region 11 12 5 10 12 21

By Service Group

The next chart shows a breakdown by UNISON Service Group.The table below shows the numbers which form the basis of the


X

J L N

C D H

A B C D E

A B C D E A B C D E

0255075100

0255075100

0255075100

Priority resources(see notes for full details)

Per

cent

age

Figure 73: Responses to survey Q14,by Service Group. Question is ”Forthe three priorities you identifiedabove, considered together, whichTHREE of the below would help youmost?”. Options presented were: A -More time (including facility time);B - Specific software or systems; C- Specific equipment; D - More re-gional support; E - More funding. Inthis chart, the height of the columnsrepresents the percentage of branchesin that Service Group giving eachresponse out of all branches in thatService Group which responded. Forthe Service Groups (each separate lit-tle chart is a different service group),C is Community, D is Education, H isHealth, J is Justice, L is Local Gov-ernment, N is Energy, U is Unknown,and X is Water, Environment andTransport.

chart above.

Table 72: Table of responses to question 13, variation betweenService Groups.

UNISON Service Group A B C D E Branches in survey

Community 4 3 1 4 3 5Higher Education 26 19 7 25 6 35Health 94 49 18 67 53 107Police and Justice 7 9 8 11 8 17Local Government 128 67 24 93 94 167Energy 5 5 1 10 5 12Water, Environment and Transport 11 8 0 7 5 14

By Branch size


101 to 500 <100

> 3000 501 to 3000

A B C D E A B C D E

0255075

100

0255075

100


Per

cent

age

Figure 74: Responses to survey Q14,by Branch size. Question is ”For thethree priorities you identified above,considered together, which THREEof the below would help you most?”.Options presented were: A - Moretime (including facility time); B -Specific software or systems; C -Specific equipment; D - More regionalsupport; E - More funding. In thischart, the height of the columnsrepresents the percentage of branchesin that size class giving each response- numbers refer to the number ofmembers in that Branch as at thestart of 2020.



Size category A B C D E

> 3000 51 28 10 41 45501 to 3000 145 82 25 108 94


Size category A B C D E

101 to 500 72 49 23 64 29<100 7 1 1 4 6



No extra support during BRRReceives extra support during BRR

A B C D E A B C D E0

25

50

75

100


Per

cent

age

Figure 75: Responses to survey Q14,by Branch support status. Question is”For the three priorities you identifiedabove, considered together, whichTHREE of the below would help youmost?”. Options presented were: A -More time (including facility time);B - Specific software or systems; C -Specific equipment; D - More regionalsupport; E - More funding. In thischart, the height of the columnsrepresents the percentage of brancheswith that support status givingeach response - numbers refer to thenumber of members in that Branch asat the start of 2020.


Table 74: Table of responses to question 13, variation betweenbranches with different support status.

Support during BRR A B C D E

No extra support during BRR 214 127 48 166 115Receives extra support during BRR 61 33 11 51 59

Question 15: other points to make

Introduction

Question 15, the last question, was a free text question, and was alsooptional. It asked Branches “Are there any other points you would liketo make that are not covered by the survey? (max 100 words)”.


Only a little over half of branches (189 of 357) entered a value here.These varied greatly in length, so text mining approaches are difficultto apply as these usually tend to upweight the wordier contributions,quite apart from overemphasizing the views of those branches that didrespond to teh survey compared with those which did not.

A problem

Regrettably a proportion of the responses to this question either:

• were written in such a way as to make it easy to identify theBranch, and therefore the Branch Secretary, raising the concern;or

• made complaints or raised issues about identifiable individuals.

For reasons both of protecting special category personal data aboutthe identity of Branch Officers, and avoiding any risk of UNISON pub-lishing other people’s views on its staff or members, those responsesare not included here.

A partial solution

However, there are other ways of visualizing such data, for all theirdrawbacks. The wordcloud below, derived from that content, gives aflavour of the concerns raised. The size of each word is a function ofhow many responses it appeared in. The following words (regardlessof capitalization) were removed in order to make the wordcloud moreinformative: “unison”, “branches”, “branch”, “resources”, “review”.

timesupport

regional

need

facility

work staff

can

activists

fundingsector

also

reps

trai

ning us

e

difficultprivate

get

case

loca

l

day new

due

core

usef

ul

take like

access

Figure 76: Responses to survey Q15,visualized as a wordcloud. The sizeof each word is a function of howmany responses it appeared in: thelarger it is, the more branch responsesit appeared in. Note that only alittle over half of branches (189 of357) entered a free text response.Words obviously descriptive of thesurvey’s purpose were removed beforevisualization

What is notable and perhaps reassuring is that (i) all of these words


are among those reflected in the questions we asked about challenges,abiut possible priorities, and about future resourcing, suggesting thatthe concerns people have fall within the scope of the survey ; and(ii) equally, none of these words are missing from the questions weasked about challenges, about possible priorities, and about futureresourcing, suggesting there is not an obvious field of concern whichwe have overlooked. So perhaps the best way to consider this set ofresponses is as a validation, in aggregate, of the questions which thesurvey used to address the broad issues within the scope of the BranchResources Review.

Documents

Analysis of responses to branch survey, spring 2020...analysis of responses to branch survey, spring 2020 4 sponded sometime after the formal deadline. The graph below shows the pattern