An Update on South Carolina Safe Care

Christopher Rees, MHA, MBADirector, Quality Systems & Accountability

Board of Trustees 4/11/2013

The Journey to High Reliability

South Carolina Hospitals Taking The Lead

2

National RecognitionHealthcare Executive,

March/April 2013

Progress – Public Commitment

MUHA leaders attended Inaugural meeting in February and signed our commitment letter.

Progress – Survey Assessment High Reliability Self-assessment Tool (HRST)

12 Senior Leaders completed the 40 question assessment of the 3 basic building blocks at MUSC in April.

Safety Culture Survey Survey completed by 2,400 Employees in March.

LeadershipSafety culture

Performance Improvement

Progress - Serious Safety Events

Plan to have defined for MUSC and

to start reporting by

early Fall 2013.

Example

Progress - High Reliability Practices• Over 2400 employees

have received some level of training.

• Over 100 projects completed in the past two years with validated savings of over $900,000 through increased quality and reliability.

Progress – Just Culture• Co-Sponsored Certification

course with SCHA in which 65 hospital leaders from South Carolina, North Carolina and Florida attended.

• This included 12 individuals from MUSC.

• Will complete and sustain all leader training by the end of 2013, then all enterprise in 2014.

Summary

Over the next 2-3 years MUSC will be taking the lead in making healthcare

delivery more reliable in ensuring high quality outcomes 100% of the time.

Thank YouThank You