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8/12/2019 An issue with Performance Appraisal
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Group :- 6
Suman Patra (UH13053)
Shakti Vinayak (UH13042)
Shaon Banr! (UH3043)
Somrita Sn (UH13050)
Snha Gopa"an (UH1304#)
Su$ho %&aharya (UH13051)
An Issue in Performance
Management
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Aditya Birla Group Today
'h %itya Bir"a Group i in "a*u o+ +ortun 500
% US, 42 $i""ion orporation $y r.nu i/ an US, 2# $i""ion Group$y arkt ap
pratin* in 36 &ountri in 6 &ontinnt ith o.r 50 o+ r.nu
+"oin* +rom o.ra opration
%mon* th "ar*t an th mot rput $uin hou in nia
"a*hip "it &ompani: %itya Bir"a u.o (on*"omrat)7 Graim 8U"trat&h (VS 8 mnt)7 Hina"&o
- n&"9 o."i (%"uminium 8 oppr)7 a ""u"ar ('"&om)
ank 4th in *"o$a" top &ompani +or "ar 8 1t in %ia Pa&i+i&(Sour&: %on Hitt7 ortun a*a/in 8 B; -2011)
%n&hor $y o.r 1367000 mp"oy $"on*in* to 42 nationa"iti
'rut $y < 195 mi""ion harho"r an o.r 125 mi""ion &utomr
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The Situation in 1990s
ntra" u :
on&ntration o+ prona" por
;on* r.in* mp"oy an kinhip mp"oymnt
ra*mnt $uin tru&tur = no uni+i &omman an &ontro" ytm
;o mpormnt o+ mp"oy
ompany> &u"tur o+ &ar "ain* to +or*i.n an i"ution o+ a&&ounta$i"ity
o&u on &ot "ain* to "o inno.ation
mpa&t on th or*ani/ation :
oti.ation o+ th mp"oy
Prou&ti.ity
?ork n.ironmnt
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Analysis of the onte!t
pre" #$0 Approach
mp"i&ation o+ &rtain &u"tura" "mnt at that tim
;oya"ty
p&t Hirar&hy rintation
ar
@mpir Bui"in* 'op ,on ;arhip
ot o&u
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r Shaon Banr!
ana*r pration (au"*arh)
'rait:-
onirat
;." Ha
nno.ati.
Snha Gopa"an
Snior ana*r pration (nia)
'rait
Har ?orkin*
Sytmati&
%uthoritarian
Short 'mpr
,"i.r u"t on 'im
The haracters
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Su$orinat pr&i. ana*r> $ha.ior ain&onirat an impo"it
in* to th rp&t that th mp"oy ha +or thhirar&hy 7thy in>t .oi& thir &on&rn
,iati+a&tion amon* th mp"oy 7 "a&k o+mpormnt an "imit &op +or inno.ation
Hi*h turno.r7 *raation o+ ork n.ironmnt an"or prou&ti.ity
%pisode illustrating a difficult incident
in the organisation
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Analysis of the onte!t
pre" #$0 Approach
mp"i&ation o+ &rtain &u"tura" "mnt at that tim
;oya"ty
p&t Hirar&hy rintation
ar
@mpir Bui"in* 'op ,on ;arhip
ot o&u
Prona" Por
Si"n&A'o"ran&
S"o pon
or*i.n
'ur+ Prot&tion
;o@mpormnt;imit
nno.ation
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The ne& conte!t
han*in* &onomi& &onition
+or inno.ation
han* +rom &ot +o&u to .a"u orintation
%"" thi " to n +or or*aniation rtru&turin*
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Sam"n
no"*
harin*
@mpormn
t
'o"ran& o+
int
;arnin* an
,."opmnt
@n&oura*in*
ia
The shift in focus
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'hat did the organisation do (
% n +or a &u"tura" hi+t9
ntrou& a 360 *r +$a&k pro*ram in 1##C thatprmitt mana*r to rai Dution o.r
'h "arhip ty"7
ana*ria" a$i"ity
Prona" trait
%+tr th +$a&k a&h nior mana*r a iu a iE
pa* "ttr mntionin* th ara o+ impro.mnt anmana*mnt> Ep&tation9
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'h initiati. h"p in ro".in* th pro$"m to a *ratEtnt $y:
Pro.iin* an opportunity +or th mana*r to +in out th opinion o+
hi u$orinat9
@n&oura*in* in&ra "+ aarn an +o&u on prona"
."opmnt9
n.o".mnt o+ mp"oy- not in priphra" n $ut mor in
trm o+ +"in* paionat"y a$out th or*ani/ation an ha.in* a
n o+ pri
;arnin* A."opmnt an n&oura*in* ia9
'hat did the organisation do (
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Approach to #$0 degree feed)ac*
Creating an awareness: rat a "ot o+ aarn a$out *ttin*+$a&k $a on intrumnt an ho it ai in "+-."opmnt9
Modelling at CHRD: ,partmnt "." i&uion o+ poiti. an n*ati.o+ a pron an ho to impro. it9
Voluntarism: VP> ho ih to u thi a a ."opmnta" too" ak torit to H,9
u"t 112 nomination inta o+ th Ep&t C or F
Careful segmentation and appropriate linkages: rain*"inka* to thor*aniationa" po"i&i9
@9* "inkin* it to th rtirmnt po"i&y an u&&or inti+i&ation
Customisation: @mp"oy ak to nominat pop" +rom hom thyou" "ik to *t +$a&k = $o7 pr 7 u$orinat an Etrna"partnr
;ain* to opnn 7 tranparn&y an pop" &om+ort
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'hat else could ha+e )een
done(
Human rour& i a ky i++rntiator o+ an or*ani/ation9
'h or*ani/ation in u&h a ituation hou" tak tp to
,."op tron* mp"oy n*a*mnt9
H"p th ork-+or& a" ith intrprona" iu "ik tr7
mi-trut an unha"thy &omptition9
,."op a tranparnt pro& or +orum throu*h hi&h an
mp"oy &an intra&t ith th or*ani/ation> nior
mana*mnt9
rat an intrna" rpoitory +or ia9
mp"mnt an anonymou *ri.an& rra" +orum9
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'hank ou 'hank ou
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'hi part o+ th prntation i not to $ prnt in&"a9
'hi part a" ith
'h P pro& o+ th or*ani/ation9
$!&ti. o+ th pro&9
'imin* o+ th pro&9
'h mtho u9
o"Apron in.o". in th pro&
thr r".ant in+ormation
Addendum
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'h o$!&ti. o+ th pro& a to +a&i"itat
% &u"tura" &han*
unamnta" $uin n o+ rtru&turin*
n.o".mnt o+ pop" in a"" "." o+ th or*ani/ation to a&hi. nno.ation9
Va"u rintation9
@mpormnt9
;arnin* 8 ,."opmnt9
,ra "inka* ith or*ani/ationa" po"i&i9
mpro. &ommuni&ation
"arity on ro"
%&hi. pn
,)-ecti+es of the process
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.S/ model of #$0 degree
feed)ac*
%t th *roup "." th 360 *r +$a&k ytm a"aun&h in 1##C 7 +or Vi& print an a$o. " $yth &hairman
'h %hma$a $a 'V % "arnin* ytm('V;S) 7 ."op a mo" trm a S,I (ro"7ty" 7 "*ation an Dua"iti) mo"9
'h S,I mo" numrat th mana*ria" an"arhip &omptn&i n +or pr+orman& o+++&ti. mana*mnt
'h &om$ination o+ th +our t o+ .aria$" 7 &ri$th *r o+ ++&ti.n o+ mana*mnt an"arhip9
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ana*ria"o"
'hi t o+ .aria$" attmpt to maur th Etnt to hi&h mana*ria" an"arhip ro" ar pr+orm9
% tota" o+ 11 = $oth tran+ormationa" ("arhip) an trana&tiona"(ana*ria")ro" ar in&"u in th mo"
Viion an Va"u npirin* 7 ."opin* an mporin* ta++7 u"tur $inin*7
ana*in*7 union an ao&iation7 'amork an tam $ui"in*7 ana*mnt o+&o""a*u an intrna" &utomr9 ;iaion ith $o an top mana*mnt7utomr r"ation an &"int mana*mnt 7Po"i&y +ormu"ation 7p"annin* an *oa"ttin* 7'&hno"o*y an ytm mana*mnt7 Pu$"i& r"ation an &rmonia"ro"
;arhip ty"
Bn.o"nt or patrna"iti& = parnt &hi" r"ationhip
;oya"ty i o+ *rat importan&7 arin* 7 &harimati& 7prot&tin* 7 rarin* anr"ationhip orint7 Sa".a* mitak an in.o". in &on+"i&t
riti&a"%uto&rati& 7 tak-orint 7 imprion $a7 upi&iou 7 "ik &"o upr.iion7 on>t$"i. in mporin* u$orinat 7 $"i. in hort trm *oa" 7 i&oura*u$orinat +rom takin* initiati.9
,."opmnta"
Hi*h *r o+ &on+in& in &apa$i"iti o+ hi u$orinat7 ;a $y Eamp" 7 n&oura* totak initiati.9 @Ep&t u$orinat to "arn $y o".in* thir on pro$"m $ut h"p hn.rn
.S/ model of #$0 degree
feed)ac*
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,"*ation
'h hi*hr you mo. you hou" ra"i th importan&o+ "*atin* tak an takin* up hi*hr "." o+ tak
Iua"iti Pro-a&tion;itnin*
ommuni&ationPoiti. approa&h
Parti&ipati. natur
Iua"ity orintation t&
.S/ model of #$0 degree
feed)ac*
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Samp" ormat U
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/etermining Training and
/e+elopment eeds
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Managerial .oles
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Managerial .oles
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2eadership Styles
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2eadership ualities
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Study of 2eadership Style .oles and
/elegation
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Study of 2eadership Style .oles and
/elegation
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Study of 2eadership Style .oles and
/elegation
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Identifying Training needs
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ni.iua" tak th rponi$i"ity o+ Etra&tin* hi ontrainin* an ."opmnt n +rom 360 *r +$a&k
'h &aniat i rDuir to inti+y on or mor P% or% on th $ai o+ th 360 *r +$a&k anin&orporat th am into th PS
'h %umption hr i that th 360 *r i a P too"an a"" $n+it hou" $ int*rat into th pr+orman&p"annin*9
'h impro.mnt may a" ith P% &tion o+ thPS or th attri$ut &tion o+ th am9
'hu th ."opmnt n *t int*rat ith th PS9
3o& to ma*e #$0 degree 4eed)ac*
more effecti+e
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Parti&ipant :
B ,ir&tor an unit ha
$a&k on .ra" .aria$" prtainin* to th 11 mana*ria" ro" 7 many ap&t o+th 3 "arhip ty" an "*ation
$a&k a"o &ompri o+ a t o+ $ha.ioura" pattrn an an opn n+$a&k on mana*ria" an "arhip ty"
'h tai" an &ompoit &or on "arhip ty" an mana*ria" ro" h"pth mana*r to unrtan th trn*th an inti+y th ara rDuirin*impro.mnt 7 th +$a&k on Dua"iti h"p thm to ha. p&i+i& u**tion +orimpro.mnt
ni.iua" &oun""in* ion ith a&h mana*r to *t into tai" o+ ro" an
ty"9 % +$a&k on i++rn& $tn pr&ption "." o+ "+ ith othr &oup" ith
."opmnt hi&h r initiat $y "+ 7 a "" a or*aniation "a toimpro.mnt9
Vry "o &or &ou" ini&at n +or trainin*
,)ser+ations
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4uture of #$0 degree feed)ac* in
organisation
?in th &o.ra*
"Ei$i"ity o+ +$a&k = "i$rty to &hoo aor a ""a imnion on hi&h thy ant +$a&k
Stru&tur +o""o up m&hanim : So that it &an $ knon
hat upport th mana*r n to a&t on th +$a&k
n&rain* a&&i$i"ity to mana*r :akin* 360 *r+$a&k ' $a &onn&tin* it to th %itya Bir"a&omputr hi*hay
%&hi.in* ram tat in th or*aniation hr a&hmana*r i &om+orta$" in *ttin* to*thr ith hiJi*ni+i&ant othrK an r&i. +$a&k9
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'hank ou