An Introduction to the HR Management Standards for Nonprofits

Module 2Getting the Right People

Please open this link at the beginning of class

Learning Objectives

• Understand how getting the right people contributes to achieving your org mission

• Know the key elements in Standard 2• Be aware of resources that can assist you• Be able to identify next steps to achieve the

standard

Program Partners

Getting the Right People

Staffing is all about hiring the right people with the right skills at the right time.

What are the biggest challenges in this?Discuss this with your neighbor

And identify at least 3 things.

Start with a Strong Foundation & Build UP

6. HR Planning

5. Training, Learning and Development

4. Workplaces that Work

3. Managing People and their Work2. Getting the Right People

1. HR Management Standards

Getting the Right People

Hiring mistakes create a huge financial burden

Recruitment process:Define the job,

Seek a pool of qualified individuals,Select the best,

Orient the individual.Activity: Complete online self-assessment

Policies and Documents

What types of policies and documents does your organization have for getting the right people?

Standard 2.1

An approved job description is completed

for all positions.Job title Working conditions

Purpose Physical requirements

Duties and responsibilities Reporting to

Qualifications Direct reports

At a minimum job descriptions should be reviewed annually.

Activity

What is the value of a good job description?

Resources: Job Analysis Questionnaire, Job Description

Questionnaire, Sample job Descriptions

Standard 2.2 – 2.3 – 2.4

Lisa will create groups and assign a standard:

In 20 minutes prepare a flipchart including…• key points• Hrcouncil.ca resources• specific challenges and how to overcome them

Present your flip-charted findings – 10 minutes

Standard 2.2

Recruitment is through an objective,

consistent process.

Same process for internal and external candidates:Inform other orgs and community-of-interest

Internal posting linked to succession, performance management and learning

Resources: Checklist,

Do you know how to calculate the cost of

losing staff ?

(# of senior staff) X (annual salary) X 2.5=(#of manager level staff) X (annual salary) X 2 =(# of junior level staff) X (annual salary) X 0.5 =

In one year ACSBE lost:1 ED, 3 Managers and 3 Jr staff = $627,500

Standard 2.3

Criteria used to select the appropriate individual are

established and documented.

Based on job description?Minimum qualifications?

Criteria job related and measureable?Testing required?

Screen Candidates

• Pre-screen using criteria• Set up interviews• Forward applications to interview panel• Forward interview questions and rating guide

Resources: selection criteria, sample interview questions and guidelines

Conduct the Interview

• Provide instructions and explain the process• Rate candidate’s responses• Give candidate opportunity to ask questions• Close the interview by explaining next steps and

thanking candidate• Ensure discussion and note taking complies with

Human Rights Legislation

Select Candidate

• Determine short list or re-start process• Telephone references• Use reference checking guide to document

conversations• Determine preferred candidate• Ensure that the discussion and note taking complies

with Human Rights Legislation

Resources: sample reference check questions

Standard 2.4

All individuals external to the organization who are offered a

position sign a letter of employment that outlines the

working relationship between the individual and the organization.

Resources: sample letter of offer, sample employment agreement

Online Session Evaluation

Please take a few minutes to complete the session evaluation before leaving:

http://survey.constantcontact.com/survey/a07e7uw39wphja1notu/start

Homework

1. Identify the top priorities for you in Standard 2 2. Assign a timeline

3. Identify people to help4. Create an action plan

5. Before Dec. 4 complete self assessment for Module 3

Questions?

• Next session: December 4 (storm date Dec. 11)

• Cancellation policy– If any school boards cancel, we are cancelled– If anything else causes a need to cancel, check

your email before you leave home