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An Introduction to Editage A division of Cactus Communications Presented to: Cara Kaufman Marjory Spraycar Kaufman Wills Fusting & Company February 29, 2012 Nikesh Gosalia (Vice President, Author Services) Daniel Rosario (Associate Vice President, Quality & Training). - PowerPoint PPT Presentation
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An Introduction to EditageA division of Cactus Communications
Presented to:Cara Kaufman
Marjory SpraycarKaufman Wills Fusting & Company
February 29, 2012
Nikesh Gosalia (Vice President, Author Services)Daniel Rosario (Associate Vice President, Quality & Training)
Your partner for professional scientific editing services, worldwide
Presentation Overview
Section 1: About the Company
Section 2: Editing Capabilities
Section 3: CACTUS Relationship Management
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CACTUS: Company Overview
Cactus Communications was founded in April 2002 as a global English-language services company.
Offices in Mumbai (India), Trevose, PA (near Philadelphia, USA), Tokyo (Japan), Shanghai (China), and Seoul (South Korea), with joint ventures in Taiwan and Brazil.
250+ people employed worldwide; 800+ freelancers
Scientific editing, publication support, medical writing, educational services, translation, and transcription.
40,000+ authors/clients across 93 countries. We focus on providing communication solutions to individual authors, scholarly journals and publishers, academic institutions, as well as pharmaceutical and device companies.
We have worked in over 515 subject areas.
• History• Staff• Activities• Clients
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International Industry Recognition
CACTUS was recently ranked 13th in “India’s Top 100 Best Companies to Work for” 2011 survey by the Great Place to Work Institute along with The Economic Times (India’s leading financial newspaper). CACTUS ranked 53rd in the 2010 survey.
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CACTUS was ranked the 12th "Exciting Emerging Company to work for" in the NASSCOM Exciting Emerging Companies (EEC) survey, which was conducted in 2008/2009.
In January 2011, CACTUS was presented a “Red Herring Global 100” award in recognition of the leading role that it plays as a private company using technologies, shaping the logistics of global outsourcing of medical writing, and delivering quality.
Professionalism and Adherence to Best Practices
• Upholds and holds all staff to best-practice standards ICMJE, GPP2, ICH, CONSORT, etc.
• Commitment toward CMPP certification• Provides compliance and best-practice training to all
employees on an ongoing basis• Supports key professional organizations American Medical Writers Association (AMWA) Confederation of Indian Industries (CII) Council of Science Editors (CSE) Drug Information Association (DIA) European Medical Writers Association (EMWA) Healthcare Business Women’s Association (HBA) International Society for Medical Publication Professionals (ISMPP) Sino American Pharmaceutical Association (SAPA) Society for Scholarly Publishing (SSP)
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Quality Assured: ISO 9001:2008
ISO 9001:2008 certification for our processes
• Quality management system• Control of documents and records• Management commitment• Infrastructure, resources, and training• Care of customer property• Monitoring and measurement of processes• Control of non-conforming products• Corrective and preventive action• Continual improvement
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Quality Assured: ISO 27001:2005
ISO 27001:2005 certified for our information technology security management systems
•Network security and incident management•Data backup and recovery•Physical and environmental security•Virus management•Risk assessment•Mobile computing•Patch management
CACTUS Value Proposition
• High level of scientific acumen– Team members include MDs, PhDs,
PharmDs– Multiple therapeutic areas of expertise– 39 BELS-certified editors and writers
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Best Poster Council of Science Editors (CSE)
Annual meeting, April 30 – May 3, 2011, Baltimore, MD
• Global footprint• Sophisticated in-house quality/security processes
– ISO 9001:2008– ISO 27001:2005
Presentation Overview
Section 1: About the Company
Section 2: Editing Capabilities
Section 3: CACTUS Relationship Management
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Editage: Professional Editing Services
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www.editage.com
The Highest Quality Editorial Services, Worldwide
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• 135,000+ documents edited• 40,000+ authors served• 400+ contractual editors, worldwide• 90+ expert in-house editors and managing editors• 39 BELS-certified editors on staff• Subject-area specialization• High level of scientific acumen• Team members include MDs, PhDs, and PharmDs• Extensive experience working with ESL authors• Variety of services• All document types accepted (including PDF and LaTeX)
Processes and Professionals
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• Experts in academia and publishing, including PhDs, post-docs, and experienced editors
• Thorough evaluation processes
Stringent recruitment
• Rigorous month-long training program covering all aspects of academic editing
• On-the-job training and feedback from senior editors
Comprehensive Training
• Two pairs of eyes: subject matter expert and language expert
• Quality guarantee
High quality
• Centers of Excellence for major subject areas, each led by a Managing Editor
• 60% of our experts have published in international journals
Subject matter expertise
Customized Levels of Editing
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Standard Proofreading• Grammar, spelling, and punctuation• Consistency in terminology and style• Consistency in page layout and font
Advanced EditingEverything in the Standard proofreading service, plus:• Word choice and clarity of text• Terminology usage• Format manuscript according to journal guidelines
Premium EditingEverything in the Advanced Editing service, plus:• Paper organization and structure; gaps in logic• Cover letter to accompany manuscript submission• Editor’s Report• Document Scorecard• Free multiple-round editing (MRE)
Editing Post-acceptance/Resubmission support
Manuscript resubmission
Incorporate reviewers’ suggestions and revise manuscript
Prepare files for resubmission ornew submission
Formatting andartwork preparation
Pre-submission support
Post-submission support
Journal selection Editing and pre-submission
peer review
Editing, formatting,and artwork preparation
Journal submission
Publication Support
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Journal Support
Manuscript screening services• Evaluate manuscripts based on pre-determined checklist
• Recommend rejection for manuscripts that clearly don’t fulfill criteria
• Identify manuscripts that require further review by journal editors
Peer review management• Find and recruit peer reviewers
• Manage reviewer communications and delivery
• Monitor reviewer performance + deadline conformance and maintain reviewer roster
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Medical writing •Covers medical affairs, regulatory, and academic sectors
•Writing experience includes manuscripts, clinical study reports, safety reports, patient summaries, slide sets, and scientific poster presentations
•Team members include MDs and PhDs; multiple therapeutic areas of expertise
Educational Services
•Conducts training for ESL researchers on manuscript writing and good publication practices
•Offers on-site workshops and online courses
Other Services
Translation•A team of translators and editors works on each document
•Four-step process: translation, proofreading, language and technical review, and translation of graphics via DTP
Transcription•Medical, life sciences, and business transcription for the repurposing of content for everything from conferences to training courses
•Editors with 8–10 years of experience in transcription
•High quality transcriptions regardless of audio quality, including multiple speakers and environmental noise
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Other Services
Presentation Overview
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Section 1: About the Company
Section 2: Editing Capabilities
Section 3: CACTUS Relationship Management
Relationship Management: Process
• A US-based strategic coordination team with western understanding and experience
• A dedicated relationship manager in India for specifics surrounding day-to-day project management
• A dedicated delivery team located in Mumbai, India• Document processing and delivery predefined according to
processes mapped in consultation with our clients
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Client-CACTUS Coordination During Process
ClientClient
Client Manager in the US
(US time zone)
Client Manager in the US
(US time zone)
Client Manager in India (Partial
overlap with US time zone)
Client Manager in India (Partial
overlap with US time zone)
Advantages to CACTUS Clients
Consistent quality• CACTUS is a medical communications company dedicated to the highest level of
professional standards• Solid understanding of author needs, journal requirements, and peer review processes• Extensive experience working with ESL authors and speakers
Ability to scale effectively• A large and highly trained editing team means flexible resources• Existing infrastructure, author submission gateway, and customer service teams• Robust recruitment and training structure allows for rapid expansion based on volume• Ability to allocate dedicated resources for our clients
Ease of vendor management • Fast turnaround time• Leverage of time zones can mean no downtime
Cost advantages as a result of leveraging global assets
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Contact Information
Partnering with Publishers, Journals, and Authorsfor Professional Scientific Editing Services, Worldwide
Sandi McIntyreAccount Director
T: (215) 244-8100C: (267) 567-3094URL: www.editage.com
T: +91-22-67148888C: +91-9820372504
Nikesh GosaliaVice President, Author Services
United States • India • Japan • China • South Korea
