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8/13/2019 An Analysis on Why Lays is the Market Leader?
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Why Lays is the Market Leader
Program & Batch: PGDM 2013-15
Term: 1stTerm
Course Name: Business Statistics
Name of the faculty: Prof. Gunjan Malhotra
Topic/ Title : Why Lays is the Market LeaderOriginal
or Revised Write-up:
Original
Group Number: 9
Contact No. and email ofGroup Coordinator:
Pranav Puri , [email protected]
Group Members: Sl. Roll No. Name
1 1301-152 Pranav Puri2 1301-057 Chinmayi Sharma
3 1301-132 Neha Mishra
4 1301-224 Srivenkateswarlu Yenamandra
5 1301- 315 Ankit Mittal
6 1301-429 Vaibhav Khandelwal
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INDEX
1.INTRODUCTION.................................................................1-32.LITERATURE REVIEW.................................4-63.METHODOLOGY AND DATA ANALYSIS.....7-224.CONCLUSION .............235.REFERENCES246.APPENDIX..25-28
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1. Introduction
Launched in 1995 as a subsidiary of PepsiCo, Lays has become one of the
most valued and savoured snack brand in India. Indian population has
always been open to western influences especially in Foods and Beverages
Industry where in PepsiCo made the most of it.
Introducing Lays with one of the most basic flavours Plain Salted to the
most tangy and mouth-watering flavour Magic Masala, Lays has showntremendous sales across the geography bringing the best of tastes to the
consumers. Lays deep insight into consumer behaviour and research
brought in variety of tailor-made products to be launched in India. This
didnt stop Lays on itsconsumer relationship but also made the debut of
being the first company to give the consumer the freedom to choose the
flavour which is most appreciated for a launch. Learning from India, Lays
strategies where inculcated across different countries through the PepsiCo
and Frito Lays subsidiaries especially in China and Europe Markets.
Currently, the growth rate of Snack Industry tends stabilize at a double
digit figure making growth opportunities for various Branded and local
snack markets to intrude into the Savoury Snacks segment.
With the snacking Industry growing with a size of 45-50 billion1in India,
PepsiCo Frito-Lay has swept 37% market share2 in India followed by
other brands like Haldirams and ITC.
\\
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Brand History of Lays:
In a chronological order we can list out the Brands Campaigns and
strategies that have been invested for a fruitful market share.
With the Campaign called No One can eat just one Lays brought in a
sense of curiosity and the thirst for taste across the consumers. This has
gone viral across with Brand endorsement of a leading Bollywood actor
Saif Ali Khan whose promotions through advertisements and media
campaigns brought in thrust to the sales of Lays.
In 2008, the Brand Ambassador list of Lays included Mahinder Singh
Dhoni making way for a promotional event Fight for your favour
bringing in the campaign for most voted choice of flavour across theconsumers which would continue to the market.
2009 saw Lays launching the theme Lays- Be a little Dillogical which
brought the desire for consumers to be little emotionally attached to a
heartfelt moment and the chips of course.
Currently, this trend of promotional strategies and brand add campaigns
strengthen with the likes of Cricketers, Glam dolls and Actors brings Lays
to a raised platform elevating the position of Lays from other brands.
No One can eat Just One
Fight for your Flavour
Lay's-Be a little Dillogical
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Flavours Offered by Lays
Figure: Flavours of Lays offered in Indian Markets
Classic Salted
India'sMagic
Masala
SpanishTomatoTango
French Saltand Pepper
ChileLemon
West IndiesHot andSweet
AmericanStyle Creamand Onion
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2. Literature Review
Consumer Analysis
1.)Brand PreferenceKumar(May 2012) in a study on brand preference of soft drinks in
rural Tamil Nadu by ,using Garrets ranking technique, to rank
factors influencing the soft drinks preferred by rural consumer. They
found that, the product quality was ranked as first, followed by retail
price. Good quality and availability were the main factors, which
influenced the rural consumers of a particular brand of a product.
Buying behaviour is very much influenced by experience of their
own and of neighbour consumers and his own family. The
involvements of his own family members were exerting maximum
influence on his purchases. Above all, the quality of the product and
its easy availability were the primary and the vital determinants ofhis buying behaviour. Consumers were influenced by touch and feel
aspect of any promotional activity. [8]The change in consumption
pattern was due to changes in food habits. If income and
urbanization increase among consumers, the percentage of income
spent on consumption increases. The urban consumers preferred
mostly branded products compared to rural consumers. The most
significant factors influencing buying decisions were accessibility,
quality, regular supply, door delivery and the mode of payment.
2.)Awareness of Consumer towards branded productsChen(2001) in his paper opined that although brand awareness was anecessary asset but not sufficient for building strong brand equity. A
brand could be well know because of its bad quality.
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3.)Purchase Behavior of ConsumersNagaraja(2004) in a study conducted to determine the buyingbehavior opined that the consumption pattern is very much
influenced by the experience of their own and of neighbor
consumers and its family. The quality of products and its easy
availability is were the most important factor in influencing his
buying behavior.
4.)Factors Influencing brand PreferenceSingh and Singh(1981) in a study conducted on brand loyality found
that Brand choice and store loyalty were important factors that affect
the brand loyalty of consumer.Quality of product, Habit of use,
Ready and Regular availability are the factors that affected and
strengthen loyalty to brand.
Competitor Analysis
The Indian Snack industry which is estimated to be of around 9400
crore.Pepsico under its flagship snack company Frito Lay is the
dominating player in this sector but as per recently release data it has
started loosing share to local players like Balaji,Yellow Diamond,Crax
etc..
In a study conducted by Nielsen in 2010-11 it concluded that PepsiCo
Foods(FritoLay India) share in overall western snacks has slipped to 40%
from 48% in 2009-10.
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Source:- The Economic Times
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3. Methodology and Data Analysis
For the Market interpretation of why and how Lays is projected to be the
dominant player in Snack Industry, we made analysis using a survey of
People aged 20~30 their responses regarding the interest on Chips they
prefer. About 400 responses are recorded to analyse the different aspects
of selecting a particular product which categorize under the consumers
interest.
The Survey questionnaire has been included in the List of Supportedarticles section, by which the finding are determined.
The Most Consumed Product
The figure below describes the most consumed product in the survey
conduct through a Pie Chart which clearly indicates Lays as the most
popular brand.
Fig 1: A Pie Chart describing consumer preference on selecting a brand of
Chips
As the pie chart explains that consumers preferred buying Lays variety of
Chips more than the other competing brands like Uncle Chips, Haldirams,
69%
15%
2%4%
6%4%
Consumer Preference on Chips
Lay's
Uncle Chips
Haldirams
Bingo
Pringles
Hippo
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Bingo, Pringles and Hippo. This shows on a fair sample of 400 people that
Lays has the market advantage of being the best player in Chips Industry.
Not only being the highest market value player but also holding a hugeconsumer area is a big positive for Lays to diverge and grow
substantially.
Why do consumers prefer Lays?
The figure below describes the diagrammatic representation of the
interests behind the consumers for picking lays as one of the desired
product.
Fig 2: Representation of Desire of Consumer to choose Lays.
Taking the major factors which drive consumers to choose a particular
product, the survey classifies the preferences as below:
1. Taste of the Product.2. Pricing of the Product.3. Availability of the Product.4. Sales and Promotional Offered by the Product.5. Fat free content etc...
78%
2%15%
1% 2% 2%
What Drives Consumers to Pick Lay's
Taste
Price
Availaibility
Offers/ Sales promotions
It has zero trans fat
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The survey which was performed on 400 individuals provided the analysis
sufficient data to understand that the consumers tend to choose to buy and
rebuy the product which they get accustomed to. But acclimatization is aprocess which takes place only when the customer has the desire to
experience the taste of the Product again and again.
Lays being picked for the preference of Taste is a strong advantage to the
Brand as Lays offers wide range of Chips in its market segment and are
the most convenient in availability. As the other preferences follow like
the Availability and Price, we can narrow down the possibility of being a
market leader only on the basis of Availability and Price independently.
Lays being Pure Vegetarian productand having Zero Transitive Fat add
to the quality of the product which most of the consumers appreciate while
making a purchase.
Last but not the least, the Brand endorsements that Lays pitched in with
Saif Ali Khan, Mahinder Singh Dhoni made the only Chips brand to have
celebrities in their promotional campaigns.
A brief description on the preferred Flavours of chips by the survey of
consumers taken is given below.
Fig 3: Representation of Flavour Preference
29%
37%
11%
10%
5%1%3%2%2%
Flavour Preference in Lays
India's Magic Masala
American Cream and Onion
Classic Salted
Spanish Tomato Tango
West Indies Hot n Chilli
Lays Chile Limon Flavour
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The survey reveals that the most preferred flavours to be American
Cream and Onion and Indias Magic Masalawith Classic Salted andSpanish Tomato Tango following the leaders. These clearly indicate that
a wide variety of flavours are offered by Lays unlike other brands which
have only one major product flavour.
The opportunity to explore into vast varieties of taste are being exercised
by Lays which is being reported from the survey. Introduction of new
flavours bring different responses from customers who are new as well as
the retained ones, where detailed analysis of this flavour differentiation isquite complex.
Customer retention is made only by the leading flavours which are in
demand in the market, where Lays place an important strategy in making
the leading flavours available to customers even at remote of the places in
India.
A Matter of Availability:
Can Lays be available everywhere, well the survey says Yes! The
availability of the product is the most important factor which governs the
demand, supply and sales of a particular product. Through consumer
survey it is analysed that Lays are available at the consumers
convenience.
Taking three major hotspots for the consumers to buy products,
considering the sample age group we have divided the availability spots asbelow.
1. Colleges and Canteens.2. Retail Stores across geographies.3. Supermarkets and Mega Sales Marts.
The consumer viability is as follows.
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Fig 4: Representation of Different Brands in Area wise distribution
Following up with the Brands like Haldirams, Uncle Chips, Bingo,
Pringles and Hippo, Lays has captured the consumers eye with vast
availability across the different hotspots which makes products reachable.
This brings in huge demand and speedy sales for company like Lays and achance to expand into vast and deep rural areas. Although urban and Semi-
Urban have transformational luxuries, rural facet has the transportation
and consumer awareness inadequacy which brings supply chain of any
product narrowed.
As Chips are a part of FMCG (Fast moving consumer Products) the
availability of different products in urban and semi-urban are in plenty.
Considering the survey taken, we can summarize that Lays has its
presence felt in all the Areas mentioned above, surpassing the other
Brands in all areas with a huge margin. Highest affect felt in Retail Stores
gives the notion that Lays highest sales of its products come from the
Retail sections of the market which are quite close to the dwelling
consumer populations in India.
L A Y S
H I P P O
P R I N G L E S
B I N G O
U N C L E C H I P S
H A L D I R A M S
58
2
2
0
20
2
202
6
12
10
28
4
26
8
10
6
12
4
MOST AVAILED AR EAS
College/Canteen Retail Stores SuperMarkets
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Is Lays rightly priced?
Well, the survey conducted shows enough statistics to say that most of the
competitor brands are in the same price range.
To differentiate the products, the survey examined the consumers to pick
the price range which is usually preferred. These price ranges are as
follows.
1. Products at Price tagged Rs. 52. Products at Price tagged Rs. 103. Products at Price tagged Rs. 204. Products at Price tagged Rs. 30
The following are the details of the distribution in accordance to price.
PRICE FACTORS
Fig : Shows Price Differentiation with units brought on different Brands.
The graph clearly indicates that in the number of units purchased by the
customers Lays dominate all other Brands though all the Brands are
marked at similar price ranges.
0% 20% 40% 60% 80% 100%
Lays
Hippo
Pringles
Bingo
UncleChips
Haldirams
Rs5
Rs10
Rs20
Rs30
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This survey proved to be unique which proves that pricing is a valid factor
for the Product to survive but Lays has made the survival for other Brands
difficult. With majority of the units sold for Lays are in the Price Range ofRs 10 to Rs-20 , Analysis proves that irrespective of the pricing of other
Brands in the same range cannot effect the consumer tendency towards
Lays products.
Looking at the Consumption Chart of Lays indicate that Lays are taken by
customers very frequently.
Segregating the Consumption for different purposes for a Normal
Consumer, we distribute into following:1. Self-Consumption2. Occasions and Parties3. Gifts and Presents
The below chart indicates though the highest need fulfilled to be for self-
consumption but Lays are also popular to serve different purposes like
Parties and Gifts, which make them souvenirs in this context of survey
conducted.
Fig: Purpose of Consumption of Lays
66%
28%
6%
Purpose of Consumption Lay's
Self Consumption
Parties/Occasions
As gifts for children
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Determination of Gender Bias with respect to choosing Lays
With the survey consisting of both the male and female population we
analyse the data using CHI-SQUARE TEST goodness for Fit.
We will initially consider a Hypothesis that
H0- The male and female population are not biased in buying Lays chips.
To disprove the above and prove the below Hypothesis
H1- There is a difference in the buying of Males and Females for Lays
chips.
With the data available regarding the Female and Male opinions we
generate the dataset in the following manner using the help of SPSS tool.
SPSS tool is an IBM Product stands for Statistical Package for Social
Science which helps in determining the Chi-square test of goodness of Fit
and ANOVA experiments.
With the percentages of Males and Females choosing to prefer Lays the
Chi-square analysis is performed on the Dataset below.
The Chi-Square results are as follows:
Descriptive Statistics
N Mean Std.Deviation
Minimum
Maximum
SexIndicator
137 1.4745 .50118 1.00 2.00
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Chi-Square Test results
Sex Indicator
Observed N
Expected N
Residual
Male 72 68.5 3.5Female
65 68.5 -3.5
Total 137
Test Statistics
SexIndicator
Chi-Square
.358a
df 1Asymp.Sig.
.550
Results:
The Asymp. Sig. which is .550 indicates a value greater than 0.05 which
clearly indicates that Hypothesis H0 cannot be rejected and H1 to berejected.
This shows that the Hypothesis H0 holds true implies that the male and
female population equally choose the Lays as the most consumable chips
product through the Data quantified from the survey.
A statistic from the survey shows that the male and female population
responded similarly across the selection of Chips from different options of
Quality.
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Fig: Gender Responses to Quality -Male versus Female
Determining Age bias for Choosing Lays:Considering the Age groups from 20-30 we have clubbed the ages into
four groups to check for the consistency of consumer buying across
different age groups.
Hypothesis:
H0Irrespective of age groups buying of Lays exist.
H1- Age group bias exists for buying Lays.
With the available data for different age groups we have made a Dataset
with the following factors of Age groups.
34%
19%
37%
10%30%
29%
30%
11%
The Taste Preferences of Consumers
differentiated by Gender
Texture, crunch and
quality of materials
Something that is tasty
but not fatttening
The right flavour, not too
overpowering
Something that will satisfymy hunger
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The Chi-square results for the following dataset is calculated as follows:
AgeID
Observe
d N
Expecte
d N
Residu
al
Less20
39 71.5 -32.5
20-25 218 71.5 146.525-30 23 71.5 -48.5
more30
6 71.5 -65.5
Total 286
Test Statistics
AgeID
Chi-
Square
407.84
6adf 3Asymp.Sig.
.000
The Chi-square value is around 407.846 with Asymp Sig nearly 0,
indicating that Hypothesis H0 to be rejected and H1 to be accepted which
promotes the theory that the Data indicates that to buy Lays, there is an
age bias where the more of Age group 20-25 are interested to pick Lays
as the most preferred Product among the other age groups.
To Find the relationship between the Frequency of Buying and Areas
of Availability
To test the relationship between the independent factors the Area and
Availability for the purchase of Lays. Two variable ANOVA test is usedwhere the Dataset consists of
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1. Area which describes to be College or Retail Store orSuperMarkets.
2. Frequency- ranging betweena. 1-2 per week
b. 2-4 per weekc. 4-6 per weekd. 7 or more per week
3. The Dependent variable here is the Units of Lays brought of aspecific Flavour.
Univariate Analysis of the independent variables is made with the Datasetused below:
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The results are as Below:
Between-Subjects FactorsN
EatingCharacteristic
1to2 16
2to4 12
4to6 9
7ormore
8
Area ofAvaialbility
Colleg
e
14
Retail 22
Smarket
9
Descriptive StatisticsDependent Variable: PreferLays
EatingCharacteristic
Area ofAvaialbility
Mean Std.Deviation
N
1to2
College 6.00 7.483 5
Retail 16.63 21.037 8
Smarket 5.67 .577 3
Total 11.25 15.885 16
2to4
College 4.75 3.862 4Retail 10.00 10.368 5
Smarket 1.33 .577 3Total 6.08 7.549 12
4to6
College 1.00 .000 2Retail 1.80 .837 5Smarket 1.50 .707 2Total 1.56 .726 9
7ormore
College 2.33 .577 3Retail 2.50 1.732 4Smarket 2.00 . 1
Total 2.38 1.188 8
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Total
College 4.14 4.944 14
Retail 9.18 14.536 22
Smarket 2.89 2.147 9Total 6.36 10.813 45
Tests of Between-Subjects EffectsDependent Variable: PreferLays
Source Type IIISum of
Squares
df MeanSquare
F Sig.
CorrectedModel
1333.386a 11 121.217 1.050 .428
Intercept 729.272 1 729.272 6.315 .017Frequency 394.190 3 131.397 1.138 .348Area 212.656 2 106.328 .921 .408Frequency *Area
236.492 6 39.415 .341 .910
Error 3810.925 33 115.483
Total 6962.000 45CorrectedTotal
5144.311 44
a. R Squared = .259 (Adjusted R Squared = .012)
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The Sig.values frequency and Area are independent where the
combination of both Area and frequency create more effect on the
consumption of Lays.
The frequency of 1-2 and their consumption at Retail Outlets have higher
mean than other combinations in descriptive statistics. This clearlyjustifies the effect of Sig. values of Area and Frequency to be at the higher
side of 0.05.
The ANOVA test confirms that there is no relationship on Area and
Availability of Lays within the specific survey range and both the
variables have independent effect on the consumption of Lays.
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4.Conclusion
With the survey span of 400 consumers, the data analysis reveals that there
is no gender bias perspective involved in consumption of Lays.
Irrespective of the area distribution of sales of Lays, we find that there is a
high demand for Lays compared to other brands. Significant analysis has
been made to conclude that the consumption frequency of Lays and Area
of availability and together make a huge impact for the Demand of Lays.Through the Chi-square analysis the data provided a bias in Age group for
selecting Lays as the preferred brand.
Irrespective of pricing bands being on par with the competitor brands,
Lays is chosen because of its taste and quality.
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5.References
1. IJRCT.ORG, 2ndMay 2012, Buying Behavior of consumers towardsinstant food products. Balasamy,Kumar,Rao 2012
Available from:http://ijrct.org/documents/1000006.pdf
Accessed on : 1stAugust 2013
2. Customer Based Brand Equity: A literature review .Chieng FayreneY.L,Goi Chai Lee
Available from: f
http://www.researchersworld.com/vol2/PAPER_04.pdf
Accessed on : 1stAugust 2013
3.Nagaraja, B., 2004, Consumer behaviour in rural areas : A microlevel study on consumer behaviour in Kavi mandal.
Available from:http://etd.uasd.edu/ft/th9670.pdf
Accessed on : 1stAugust 2013
4. Singh, J.D. and Raghbir Singh, 1981, A study of brand loyalty inIndia
Available from:http://etd.uasd.edu/ft/th9670.pdf
Accessed on : 1stAugust 2013
http://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdf8/13/2019 An Analysis on Why Lays is the Market Leader?
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APPENDIX I
S.No.
Year Author Title Abstract Findings References
1 2012 Kumar BuyingBehaviorofconsumers
towardsinstantfood
products.
Kumar(May 2012) in astudy on brand
preference of soft drinksin rural Tamil Nadu by
using Garrets rankingtechnique, to rankfactors influencing thesoft drinks preferred byrural consumer.
They found that, theproduct quality wasranked as first,followed by retail
price. Good qualityand availability werethe main factors,which influenced therural consumers of a
particular brand of aproduct.
http://ijrct.org/documents/1000006.pdf
2 2001 ChiengFayrene
Y.L,Goi
ChaiLee
CustomerBased
BrandEquity: A
literaturereview .
Chen did a study onConsumer based brand
equity. The Value forthe same and its
repercussions.
Although brandawareness was a
necessary asset butnot sufficient for
building strongbrand equity. Abrand could be wellknow because of its
bad quality.
:-http://www
.researchersworld.co
m/vol2/PAPER_04.pdf
3. 2004Nagaraj
a, B,
Consumerbehaviourin ruralareas : Amicro levelstudy onconsumer
behaviourin Kavimandal.
Nagaraja conducted a
study to determine thebuying behavior o
people in Kavi
Mandal.
The consumptionpattern is very muchinfluenced by theexperience of theirown and of neighborconsumers and itsfamily. The qualityof products and itseasy availability iswere the most
important factor ininfluencing his
http://etd.uasd.edu/ft/th9670.pdf
http://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://www.researchersworld.com/vol2/PAPER_04.pdfhttp://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdfhttp://ijrct.org/documents/1000006.pdf8/13/2019 An Analysis on Why Lays is the Market Leader?
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buying behavior.
4 1982 Singh,
J.D.andRaghbirSingh
A study of
brandloyalty inIndia.
Singh and Singh(1981)
conducted a study onbrand loyality trying toanalyze the factors thataffect the brand loyaltyof the consumer.
Brand choice and
store loyalty wereimportant factors
that affect the brand
loyalty of consumer.
Quality of product,
Habit of use, Ready
and Regular
availability are the
factors that affectedand strengthen
loyalty to brand.
http://etd.u
asd.edu/ft/th9670.pdf
http://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdfhttp://etd.uasd.edu/ft/th9670.pdf8/13/2019 An Analysis on Why Lays is the Market Leader?
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APPENDIX II
Potato Chips Industry :Market SurveyGreetings!
Please help us by filling out this survey as we try to understand consumer patterns in thePotato chips industry. May the force be with you.
* Required
What is your age?< 20
Gender
What is your email address? *
Do you eat Potato Chips ? *If you answer is No, go to Question 14
What do you look for in potato chips
How often do you eat chips in a week ?
Which size of Chips do you prefer the most ?
8/13/2019 An Analysis on Why Lays is the Market Leader?
29/30
Why Lays is the Market Leader
Which brand of chips do you like the most?
When do you like to eat chips?
o As an accompaniment with mealso As a snacko At partieso While travellingo As a midnight snacko
Other:
What purpose do you purchase chips for?
o Self Consumptiono Parties/Occasionso As gifts for childreno Other:
Where do you buy chips from?
Which flavour of Lay's do you like the most ?
Why do you like Lay's ?
What among the following would convince you to buy apacket of chips?
o Billboardso TV advertisementso Free taste sampleso Brand ambassadoro Sponshorships at eventso Other:
8/13/2019 An Analysis on Why Lays is the Market Leader?
30/30
Why Lays is the Market Leader
APPENDIX III
The Survey results excel sheets is saved in the supporting documents
folder.