AMES MATERIAL SERVICES, INC. PROCEDURES … aviation industry in the UK. P. CASE - Coordinating Agency for Supplier Evaluation. Q. CATASTROPHIC ... MATERIAL SERVICES PROCEDURES MANUAL

Cover

AMES MATERIAL SERVICES, INC. PROCEDURES MANUAL

A Wholly Owned Subsidiary of AMES, Inc.

Rev No.: 23

Date: 06/19/2017MATERIAL SERVICES PROCEDURES MANUAL

Revision Highlights

Section: Highlights

Page: 1


Revision Highlights

Chapter 4, Section 4.1 – Aircraft Part Cannibalization Process for AMES Teardown Aircraft

New section with procedures to appropriately cannibalize parts from AMES owned teardown aircraft. ADRR 1940

Chapter 8, Section AMS-010 – Parts/Cannibalization Request for AMES Teardown Aircraft

New section with instructions to complete form AMS-010. ADRR 1940

**IMPORTANT** If printed, this is an uncontrolled copy of this document and is no longer valid after the date below. The current version can be viewed on MRONet.

MATERIAL SERVICES PROCEDURES MANUALList of Effective Pages

Revision: 23

Date: 06/19/2017

Section: LEP

Page: 1


LEP 1 06-19-17Preamble 1 06-12-12Explanation of Terms 1-7 12-29-16Contents 1-5 06-19-17

CH 11.1.1 1 10-31-131.2.1 1 12-03-101.3.1 1 12-03-101.4.1 1 12-03-101.5.1 1 02-21-111.6.1 1 12-03-101.7.1 1 12-03-101.8.1 1 12-29-16

CH 022.1.1 1 03-07-122.2.1 1 12-29-162.3.1 1-2 10-31-132.4.1 1-9 03-07-122.5.1 1 02-21-11

CH 033.1.1 1-2 05-18-15

CH 044.1.1 1-6 12-29-164.2.1 1-2 12-29-164.3.1 1 10-31-134.4.1 1 06-19-17

CH 055.1.1 1-2 12-29-165.2.1 1 10-31-135.3.1 1 03-07-125.4.1 1 12-03-105.5.1 1-2 05-18-155.6.1 1 10-31-135.7.1 1 03-07-12

CH 066.1.1 1 12-03-106.2.1 1 10-31-136.3.1 1-2 06-12-12

CH 077.1.1 1 10-31-13

CH 0808.AMS-001 1-2 03-07-1208.AMS-002 1-5 03-07-1208.AMS-003 1-2 03-07-1208.AMS-004 1-3 03-07-1208.AMS-005 1 03-07-1208.ASA Checklist 1 03-07-1208.AMS-006 1-2 06-12-1208.AMS-007 1-3 03-07-1208.AMS-008 1-2 12-29-1608.AMS-010 1-2 06-19-1708.ABX-PU-08 1-3 03-07-12


Rev No.: 19

Date: 06-12-2012MATERIAL SERVICES PROCEDURES MANUAL

Introduction

Section: Preamble

Page: 1A Wholly Owned Subsidiary of AMES, Inc.

Preamble

PREAMBLE

1. Material Services Department

A. AMES Material Services, Inc. (a wholly owned subsidiary of AMES, Inc.), has established this quality system to ensure the quality of its product complies with customer specifications. The quality system is described in this manual and supported by procedures, operations and other associated documents.

B. This manual and its related documents will be kept current and made readily available to all employees, customer auditors, or designees. Additionally, any significant changes to the quality system must be accepted by the accreditation organization Aviation Suppliers Association (ASA) prior to implementation.

C. When the manual needs to be revised, an AMES Document Revision Request (ADRR, form R-101) will be generated identifying the subject in questions. Supporting documentation will be attached and submitted to the Director AMES Material Services.

(1) Once the manual is revised, a copy will be sent to ASA:Aviation Suppliers Association2233 Wisconsin Avenue NW Suite 503Washington DC 20007


Rev No.: 22


Introduction

Section: Terms

Page: 1


Terms

EXPLANATION OF TERMS

1. Descriptions

A. ACCIDENT - An occurrence associated with the operation of an aircraft which takes place between the time any person boards the aircraft with the intention of flight and all such persons have disembarked and in which any person suffers death or serious injury, or in which aircraft receives substantial damage.

B. ACCESSORY - A part, subassembly, assembly or component designed for use in conjunction with or to supplement another item.

C. A. D. (AIRWORTHINESS DIRECTIVE) - Issued by the FAA to identify those products which have been found to be in an unsafe condition and the FAA has prescribed inspections and the conditions and limitations, if any, under which those products may continue to be operated.

D. AIRWORTHINESS - The condition of an item (aircraft, aircraft system or part) that meets its type design in that the item operates in a safe manner to accomplish its intended purpose.

E. ALTERNATE PART NUMBER - An alternate part number identifies a part, which fully meets its type design in that the item operates in a safe manner to accomplish its intended purpose.

F. APPROVED PART - A part which has been approved under FAA regulations pursuant to an operator’s engineering/quality assurance specifications applicable for installation on an aircraft or accessory by virtue of it being described, identified and included in design data utilized to establish the type certification, STC, TSO, or PMA.

G. APPLIANCE - Any instrument, mechanism, equipment, part, apparatus, appurtenance, or accessory, including communications equipment, that is used or intended to be used in operating or controlling an aircraft in flight, is installed in or attached to the aircraft, and is not part of airframe, engine, or propeller.

H. APPROVED DATA - Data that has been approved by the Administrator, FAA, and/or a designee as applicable. This may include design, maintenance and quality specifications, or manufacturer’s service bulletins.

I. ASA - (Aviation Suppliers Association) An independent aviation association dedicated to addressing the concerns and needs of the companies involved with the supply of aviation parts.

J. AS IS - Any airframe, aircraft engine, propeller, appliance, component part or material, the condition of which cannot certainly and accurately be classified and therefore its status is unknown.

K. ASSEMBLY - An assembly may be an end item or a component of a higher level assembly. A number of parts, subassemblies, or any combination thereof joined together to perform a specific function and which can be disassembled without destruction of designed use.

L. A4A - (Airlines for America) A trade organization for the principal U.S. Airlines. A4A supports and assist its members by promoting the air transport industry and the safety cost effectiveness, and technological advancement of its operations.

M. BER - (Beyond Economical Repair) An item that is not economically feasible for restoration to a serviceable condition.

N. BROKER - One whom for a commission or fee brings parties together and assists in negotiation of a contract between them.


Rev No.: 22


Introduction

Section: Terms

Page: 2


O. CAA - (Civil Aviation Authority) Responsible for safety, economic regulation, and consumer protection in the aviation industry in the UK.

P. CASE - Coordinating Agency for Supplier Evaluation.

Q. CATASTROPHIC - A term applicable to parts, appliances, characteristics, processes, maintenance procedures or inspections, which if failed, omitted, or nonconforming, may, considered separately and in relation to other systems, reduce safety margins, degrade performance, or cause loss of capability to conduct certain flight operations, so as to prevent the continued safe flight and landing of the aircraft such conditions may require use of the Emergency Procedures portion of the Flight Manual. The term “catastrophic” implies a requirement for extraordinary care in technical evaluation and control to assure safety of product, personnel, and the public.

R. CERTIFIED TRUE COPY - An accurate duplication of a document. All Certified True Copies as identified in the manual will be stamped as such accompanied with the initials of the individual and the date it was created. The only individuals approved for initial authority are those on the Inspection Roster.

S. CERTIFICATED MANUFACTURER - A manufacturer who holds a production approval under CFR 14, Part 21.

T. CERTIFICATE OF CONFORMANCE - A document which certifies conformance to a manufacturer’s process, design, specification and materials, as well as test reports or supporting data.

U. CERTIFICATION OF AIRWORTHINESS FOR EXPORT - A certificate used between countries, holding a bilateral agreement, to export aircraft parts. This certificate identifies the condition of an item (aircraft component/part), that it conforms to its type design, and that it is in a condition for safe operation. Examples of this are the EASA Form 1 and the FAA Form 8130-3.

V. CERTIFICATION DOCUMENT - A document/certification stating that a part conforms to an industry or U.S. specification. NOTE: Manufacturers of commercial and standard parts are not all certificated by the FAA and therefore may not be subject to FAR requirements.

W. CERTIFICATED PART - A part which is approved by the FAA and manufactured by a certificated person (e.g., Type Certificate holder, Supplemental Type Certificate Holder, production certificate holder, TSO holder or PMA holder). All of these certifications for manufacture are delineated in the FAR’s. All of them are subject to an established and approved quality control system, which assures that a part in all ways, meets its design data.

X. COMPONENT - Any self-contained part, combination of parts, subassemblies or units, which perform a distinctive function necessary to the operation of a system.

Y. CONFORMITY TO FAA-APPROVED DESIGN DATA - An assessment of whether the material, part or product is consistent with the FAA-Approved design data.

Z. CONSUMABLES - Generally bulk-type materials such as fuel, lubricants, cements, compounds, paints, chemicals, dyes, splices patches, etc., called out in maintenance and repair procedures for aircraft, engines, equipment, and component end items. These materials are items used only once.

AA. COUNTERFEIT CERTIFICATION - A document that is a false certification with intent to deceive user.

AB. COUNTERFEIT PART - A part that has not been approved/certified. It does not meet the tolerances, limitations, and/or specifications delineated in its design data and/or which is not made from materials specified for that design. It is something different than what the original design calls for and it is made, and/or sold, or provided, with the intent to deceive the user.


Rev No.: 22


Introduction

Section: Terms

Page: 3


AC. DIRECT SHIP AUTHORITY - A statement from a certificate holder and/or approved manufacturer to a supplier authorizing direct shipment to a buyer and date of the authorization. Domestic and foreign manufacturers (Production Certificate Holders) should authorize their suppliers of parts other than standard or commercial parts, who do not hold FAA certification for manufacture, in writing to provide any direct shipping authority. Establish procedures, which ensure that the shipped parts will conform to the type design and are in an airworthy condition. A copy of the letter to the supplier from the certificate holder authorizing direct shipment and date of authorization should be included with the shipping ticket, invoice, or other transfer document containing a declaration that the individual part was produced under the terms of a FAA production approval. The shipping document should also identify the product on which the part is eligible for installation, and the Production Certificate holder’s production certificate number.

AD. DOT (United States Department of Transportation) - Established by an act of Congress on October 15, 1966, the department’s first official day of operation was April 1, 1967. The mission of the DOT is to serve the United States by ensuring a fast, safe, efficient, accessible and convenient transportation system that meets our vital national interests and enhances the quality of life of the American people, today and into the future.

AE. DROPSHIP - The process of purchasing an item from a vendor and delivering/shipping it directly to the buyer’s customer or sub-contract facility, without the physical part having to stop at the buyer’s facility.

AF. EASA - European Aviation Safety Agency

AG. EASA FORM 1 - The Joint Aviation Authorities form identifying an aircraft part or parts coming into the U.S. from a foreign country that holds a bilateral agreement with the United States for exchange of such parts. May also be used by U.S. certificated foreign repair stations as a maintenance release. The document alone does not automatically constitute authority to install the part, component or assembly.

AH. ESD (Electrostatic Discharge) - The transfer of an electrostatic charge between bodies at different electrostatic potentials (voltages), caused by direct contract or induced by an electrostatic field.

AI. EXPENDABLE PARTS - A part for which no authorized repair procedure exists or for which the cost of repair would not be economical.

AJ. FAA (Federal Aviation Administration) - The Civil Aviation Authority of the United States of America.

AK. FAA-APPROVED DESIGN DATA - All drawings and specifications necessary to show the configuration of the part and all information on dimensions, tolerances, material, processes, and procedures necessary to define all characteristics of an airworthy product and every part therein.

AL. FAA FORM 8130-3 - Authorized Release Certificate. The tag may be used by a Production Approval Holder (PAH) to identify a part or group of parts for export approval; for identification; or for conformity determinations. The form may be used as an approval for return to service by a FAA approved repair station, or an air carrier operating under FAR 121, 129, or 135 with a continuous airworthiness maintenance program; or a Designated Airworthiness Representative to perform certification maintenance functions.

AM. FAA – PMA PARTS MANUFACTURER APPROVAL - FAA/PMA is issued under Subpart K of FAR Part 21 (see PMA below).

AN. FAA REGULATED MANUFACTURER - FAA/PMA is issued under Subpart K of FAR Part 21 (see PMA below).

AO. FACTORY NEW - Material purchased from a FAA approved original equipment manufacturer (OEM), prime manufacturer, or an authorized licensed distributor, or a manufacturer holding parts manufacturing approval (PMA), and certified by the manufacturer’s certification as new material.


Rev No.: 22


Introduction

Section: Terms

Page: 4


AP. FAR - Federal Aviation Regulation.

AQ. FAR 121/135 AIR CARRIERS - Air Carriers certificated under Part 121 or 135 of the Federal Aviation Regulations (FARs).

AR. FAR 145 REPAIR STATION - A repair station certificated under Part 145 of the Federal Aviation Regulations (FARs).

AS. ILS - (Inventory Locator Service) Parts locator serviced used by FAA Repair facilities, airlines, brokers to located aircraft parts. Must be a subscribed member to the ILS to view parts listed by other members.

AT. LLP - (LIFE LIMITED PARTS) - Parts that have established replacement criteria, inspection intervals, or related procedures specified in the Airworthiness Limitations section of the instructions for Continued Airworthiness under FAR 21.50, 23.1529, 31.82, 33.4, and 35.4 or under a TSOA. This definition includes rotorcraft parts and materials identified therein which are non-redundant and the failure of which would result in a condition inhibiting or precluding an auto-rotational landing.

AU. MAJOR - A term applicable to parts, appliances, characteristics, processes, maintenance procedures or inspections, which if failed, omitted, or non-conforming, considered separately and in relation to other systems, are not catastrophic but would reduce capability of the aircraft. The ability of the crew, such as through increases in workload, to cope with adverse operating conditions or subsequent failures. Such conditions may require use of the Abnormal Procedures section of the Flight Manual. The term “major” implies a requirement for careful technical evaluation and control to assure safety of product, personnel, and the public.

AV. MANUFACTURER - An organization that makes components, units or piece parts for use in the construction or maintenance of aircraft and powerplants.

AW. MANUFACTURER’S CERTIFICATION - A document which certifies conformance to manufacturer’s process, design, specification and materials, as well as test reports or supporting data.

AX. MATERIAL CERTIFICATION - A written assurance document/certification stating a part(s) authenticity.

AY. MINOR - A term applicable to parts, appliances, characteristics, processes, maintenance procedures or inspections, which if failed, omitted, or non-conforming, considered separately and in relation to other systems, would not be major or catastrophic. Such conditions ordinarily imply no departure from use of the Normal Operating Procedures portion of the Flight Manual.

AZ. MODIFY - To change or alter through rework and/or through the installation or removal of an item.

BA. NEW - A product, assembly, accessory, component, part or material produced in conformity with approved data that is accompanied by a manufacturer’s material certification at the time of sale, and has no operating time or cycles.

BB. NEW - UNUSED (SURPLUS) - A product, assembly, accessory, component, part or material produced in conformity with approved data which has been released as surplus by the military, manufacturer, owner-operator, repair facility, etc. Has no operating time cycles and may be accompanied by the manufacturer’s material certification at the time of sale, and which is being sold by a person other than the original equipment manufacturer.

BC. OEM (ORIGINAL EQUIPMENT MANUFACTURER) - The actual manufacturer of the part, and may or may not be certificated under FAR Part 21.

BD. OWNER / OPERATOR PRODUCED PART - A part in which the owner or operator participated in controlling the design, manufacture, and/or quality of the part; This part can only be used on the Owners/Operator’s aircraft.


Rev No.: 22


Introduction

Section: Terms

Page: 5


BE. OVERHAUL, TIME CONTROLLED - The reconditioning in accordance with a plan under which the time histories of individual items are monitored. The monitoring system is used to schedule the removal of items before they exceed a specified time limit.

BF. OVERHAULED - Describes a used aircraft, airframe, aircraft engine, propeller, appliance or component part which has been overhauled using methods, techniques, and practices acceptable to the FAA and has been disassembled, cleaned, inspected, repaired as necessary, and reassembled. In addition, it has been tested in accordance with approved standards and technical data acceptable to the FAA.

BG. PART - One or more pieces joined together which are not normally subject to disassembly without destruction of designed use.

BH. PARTS HISTORY - Phrase used to illustrate the life of a part from its origin to the present or to the end of it useful/safe value.

BI. PC (PRODUCTION CERTIFICATE) - A certificate issued by the FAA authorizing the production of a type certificated or supplemental type certificated product.

BJ. PMA (PARTS MANUFACTURER AUTHORITY) - An approval issued by the FAA to produce a modification or replacement part for sale for installation on a type certificated product (Ref. FAR Part 21, Subpart K). All parts produced under a PMA shall be marked in accordance with FAR 45.15. Manufacturers outside the U. S. are not generally issued PMAs, per FAR 21.303 (G).

BK. PAH (PRODUCTION APPROVAL HOLDER) - The holder of a Type Certificate (TC), Production Certificate (PC), Parts Manufacturer Approval (PMA), or Technical Standard Order Authorization (TSOA) with respect to a particular product or part thereof.

BL. PRODUCTION OVERRUNS - Parts that a manufacturer produces in addition to what was authorized by the production approval holder.

BM. PROTOTYPE - A product suitable for functional evaluation of mechanical and electrical design and performance.

BN. QUALITY SYSTEM - The distributors total network of administrative and technical data and detailed procedures, which is implemented to assure that the parts sold by the distributor conform to the stated design and are properly documented and stored.

BO. QUALITY SYSTEM STANDARDS - Guidelines developed by organizations such as the Airlines Suppliers Association, that provide means to ensure that the parts conform, and are properly documented and stored.

BP. QUARANTINE - A segregated holding area for items that do not meet AMES Material Services, Inc. quality requirements.

BQ. REBUILT - An airframe, aircraft engine, propeller, appliance, or component part which has been disassembled, cleaned, inspected, repaired as necessary, reassembled and tested to the same tolerances and limits as a new item, in conformity with approved data. Using either new or used parts that conform to new part tolerances and limits or to approved oversized or undersized dimensions. Rebuilt can only be accomplished by an authorized manufacturer (FAR 43.2(b)).

BR. RECOVERABLES - Items which may be repaired to a serviceable condition one or more times before scrapping. Repair is by rework, maintenance, preventative maintenance, rebuilding or alteration, such as welding, refinishing, recharging, etc.

BS. REJECTED - An item that does not meet AMES Material Services, Inc. quality requirements and cannot be reconciled to meet the acceptable criteria.


Rev No.: 22


Introduction

Section: Terms

Page: 6


BT. REPAIRED - An airframe, aircraft engine, propeller, assembly, appliance, accessory, component or part, which has been restored to a serviceable condition in conformity with data acceptable to the FAA.

BU. REPAIRABLE PARTS - An item that is economically repairable and can be rehabilitated to a serviceable condition. Normally these items are assemblies but also include units without component parts that can be reworked by maintenance, preventative maintenance, rebuilding and alteration, cleaning, refinishing, patching, etc.

BV. REVERSE ENGINEERING - The process of disassembling, evaluating, and redesigning a part for the purpose of duplicating a product with similar characteristics.

BW. ROTABLE PARTS - An item that can be economically restored to a serviceable condition and, in the normal course of operations, can be repeatedly rehabilitated to fully serviceable condition over a period approximately the life of the flight equipment to which it is related.

BX. SCRAP - An item that cannot be restored to a serviceable condition.

BY. SELF-AUDIT/EVALUATION - A continuous program that the distributor applies to evaluate their compliance with its quality system.

BZ. SINGLE SOURCING - A method whereby a part is procured from only one supplier.

CA. SMT - (Surplus Material Transfer) Used by AMES, Inc. and AMES Material Services, Inc. departments to transfer aircraft and non-aircraft items to AMES Material Services, Inc.

CB. SOLE SOURCE SUPPLIER - The only supplier capable of meeting the requirements for an item.

CC. SPECIFICATION - A clear, complete, and accurate statement of the engineering and technical requirements for a material, an item, or a service, and the procedure to be followed to determine if the requirements are met.

CD. STC (SUPPLEMENTAL TYPE CERTIFICATE) - A certificate issued by the FAA that authorizes the alteration of a product by introducing a major change in type design, not great enough to require a new application for a type certificate (Ref. FAR Part 21, Subpart E).

CE. STANDARD PART - A part manufactured in conformance with a specification established, published and maintained by a consensus standards organization, a government agency, or a holder of a type certificate (TC). The specification includes design, manufacturing, test and acceptance criteria and identification requirements.

CF. SUBASSEMBLY - Two or more parts that form a portion of an assembly or component replaceable as a whole, but having a part or parts which are individually replaceable.

CG. SUPPLIER - An organization that sells aeronautical products for use by the air transport industry. The products may include spare parts, information and electronic data processing requirements.

CH. SURPLUS - Indicates a specified quantity of an item that is over and above that required to meet forecast stock requirements in support of normal operations.

CI. SURPLUS DEALER - A seller of parts which are available on the market that are not sold directly from a manufacturer or a distributor or any other approved source.

CJ. TC (TYPE CERTIFICATE) - A certificate issued by the FAA that approves a design for an aircraft, aircraft engine, or propeller.

CK. TIME CONTROL - See Overhaul, Time Controlled.


Rev No.: 22


Introduction

Section: Terms

Page: 7


CL. TRACEABILITY - The ability via documentation to track aircraft parts, processes, and materials by lot, serial number or other means to the certificated source or manufacturer.

CM. TSO (TECHNICAL STANDARD ORDER) - An order issued by the FAA and is a minimum performance standard for specified articles used on civil aircraft.

CN. TSOA (TECHNICAL STANDARD ORDER AUTHORIZATION) - A FAA design and production approval issued to the manufacturer of an article which has been found to meet a specific TSO.

CO. UNAPPROVED PART - A part or material intended to be installed on a type certificated product which is not manufactured under the approval procedures in FAR 21.8 and 21.9.

An unapproved part includes, but is not limited to: “Counterfeit” or fraudulently marked parts or material; Parts shipped directly to users by manufacturers, suppliers or distributors who do not themselves maintain or provide material certification and traceability (e.g., Production overruns); and Parts that have not been maintained or repaired in accordance with the requirements of FAR part 43 or that have been maintained or repaired by persons not authorized performing these functions under FAR Parts 43 and 145.

CP. UNCERTIFICATED MANUFACTURER - A manufacturer of standard or commercial parts, and does not hold any production approval issued under CFR 14, Part 21.

CQ. UNDOCUMENTED PART - A part or material is undocumented when documentation is not sufficient to establish:

The part, including rotorcraft life limited parts, was manufactured in compliance with FAR Part 21; the part was previously determined to be airworthy by an appropriately rated certificate holder; (3) the current status of a life limited part, (e.g., accumulated hours/cycles and history).

CR. WRITTEN CERTIFICATION DOCUMENTS - any document that provides evidence that parts were produced by a manufacturer who maintains an FAA approved quality control inspection system and holds an FAA certification in accordance with any one of subparts f, g, k, or o of far part 21. The manufacturer’s FAA issued certificate number should be evidenced on the document. Standard parts should have a document/certification stating that the part conforms to an established industry or U.S. specification.

CS. NOTE: Manufacturers of standard parts are not all certificated by the FAA and therefore may not be subject to FAR requirements.


Rev No.: 23


Contents

Section: Contents


INTRODUCTION

PREAMBLEMaterial Services Department

EXPLANATION OF TERMSDescriptions

POLICIES

Chapter 1, Section 1.1MANUAL CONTROL

GeneralRevision Policy/Procedures

Chapter 1, Section 2.1SALE OF MATERIAL OTHER THAN AIRCRAFT COMPONENTS

General

Chapter 1, Section 3.1INSPECTION STAMPS

General

Chapter 1, Section 4.1MEASURING AND TEST EQUIPMENT

General

Chapter 1, Section 5.1CERTIFICATION AND RELEASE OF MATERIALS

CertificationRelease

Chapter 1, Section 6.1RECORDS

General

Chapter 1, Section 7.1TECHNICAL DATA

General

Chapter 1, Section 8.1NON-AUDIT FINDINGS CORRECTIVE ACTION

General


Rev No.: 23


Contents

Section: Contents


ORGANIZATION

Chapter 2, Section 1.1FACILITIES

General 2.1.1_Facilities.fm

Chapter 2, Section 2.1AMES MATERIAL SERVICES, INC. ORGANIZATION CHART

Chapter 2, Section 3.1ROLES AND RESPONSIBILITIES

PresidentDirector, Material ServicesSupervisor, Material ServicesManager, Quality ControlStorekeeperMaterial Services RepresentativeMaterial Services Administrative Assistant

Chapter 2, Section 4.1DEPARTMENT FUNCTIONS

Expendable Quoting & SalesRotable QuotingEmployee SalesCustomer AccountsSystem Generated Sales OrdersManual Sales OrderBrokering ProceduresMaterial CertificationAOG ServiceRMA (Return Material Authorization)/Sales AdjustmentRepair Order Process

Chapter 2, Section 5.1SELF-AUDIT/EVALUATION & ACCREDITATION PROGRAM

General

TRAINING

Chapter 3, Section 1.1TRAINING AND AUTHORIZED PERSONNEL

General


Rev No.: 23


Contents

Section: Contents


RECEIVING

Chapter 4, Section 1.1RECEIVING PARTS AND MATERIALS

GeneralAircraft Parts Documentation Requirements

Chapter 4, Section 2.1CONSIGNMENT RECEIVING

Receiving Consignment MaterialAMES SalesOutside SalesReturn of Consignment Material (RMA-Return Material Authorization)Scrapping Consignment Material

Chapter 4, Section 3.1SUSPECTED UNAPPROVED PARTS (SUP)

GeneralDefinitionProcedures

Chapter 4, Section 4.1AIRCRAFT PART CANNIBALIZATION PROCESS FOR AMES TEARDOWN AIRCRAFT

Cannibalization of Parts Procedures

MATERIAL CONTROL & HANDLING

Chapter 5, Section 1.1ELECTROSTATIC DISCHARGE SENSITIVE (ESDS) DEVICE

GeneralProceduresIdentification of ESDS DevicesMats and Wrist Straps

Chapter 5, Section 2.1BATCH/LOT CONTROL

General

Chapter 5, Section 3.1STORAGE OF PARTS AND MATERIAL

GeneralStorage Procedures


Rev No.: 23


Contents

Section: Contents


Chapter 5, Section 4.1PART NUMBERING

General

Chapter 5, Section 5.1SCRAPPING OF PARTS

GeneralExpendables

Chapter 5, Section 6.1MATERIAL RECALL NOTIFICATION

Part or Material Recall

Chapter 5, Section 7.1SHELF LIFE MATERIAL

General

PACKAGING & SHIPPING

Chapter 6, Section 1.1PACKAGING

General

Chapter 6, Section 2.1SHIPPING/PACKAGING/CRATING PARTS AND MATERIAL

GeneralPacking and CratingShipping of Parts and Materials

Chapter 6, Section 3.1MATERIAL SERVICES SHIPPING PROCEDURES

GeneralInspectionPackaging & CratingOvernight Shipments

HAZMAT

Chapter 7, Section 1.1HAZARDOUS MATERIAL

Policy and Procedures


Rev No.: 23


Contents

Section: Contents


FORMS

CHAPTER 8

Part Identification Tag (AMS-001)Parts Tag for Non-Tagged Parts

Sales Order (AMS-002)PurposeComputer Generated OrdersManual Sales Orders

Batch Tracking Form (AMS-003) AMS-003 Procedures

Data Input Sheet (AMS-004)PurposeProcedures

ESDS Work Station Verification Form (AMS-005)The Material Services ESDS Work Station Test Verification form (AMS-005) is used to verify monthly tests are completed in accordance with the Process Standards Manual.

ASA ChecklistAuditing Checklist

Material Certification Form - ATA Specification 106 (AMS-006)Material Certification Form

Sales Adjustment Form (AMS-007)Sales Adjustment

Notification of Suspected Non-compliance (AMS-008)Notification of Suspected Non-Compliance Form

Parts/Cannibalization Request for AMES Teardown Aircraft (AMS-010)AMES-010 Parts/Cannibalization Request

Surplus Material Transfer Form (SMT) (ABX PU-08) GeneralCompleting the SMT:


Rev No.: 20


Policies

Chapter: 1

Section: 1.1


Chapter 1, Section 1.1

MANUAL CONTROL

1. General

A. The Material Services Procedures Manual, used by AMES Material Services, Inc., is initiated and distributed under the authority of the President, AMES, Inc.

B. The Material Services Procedures Manual is only available in PDF read-only digital format.

C. Printed pages of this manual, utilized for real time employee reference, are an uncontrolled copy and must be immediately destroyed after use.

2. Revision Policy/Procedures

A. The Supervisor, AMES Material Services, Inc.will review the contents of the Material Services Procedures Manual on a regular basis. The supervisor will discuss and obtain approval of any required revisions with the Director, AMES Materials Services, Inc.

B. Any employee of AMES Material Services, Inc. may request a revision to the AMES Materials Services, Inc. Procedures Manual. The request must be in writing using an AMES Document Revision Request (ADRR, form R-101) and approved by the Supervisor, Material Services. The Director, AMES Materials Services, Inc. or authorized designee will review the requested changes. Upon approval, the ADRR and supporting documentation will be submitted to the AMES, Inc. Director, Quality Assurance (DQA).

(1) When the ADRR is approved by the DQA, the Quality Assurance Associate Writer will produce the revision, making sure style guide compliance is accomplished in the documents prior to issue. A proof of the revision is sent to the requester for final approval prior to publication of the revision.

C. To determine the current revision, refer to AMES Material Services, Inc. on-line Material Services Procedures Manual.

D. AMES Material Services, Inc. shall notify the accreditation organization, in writing, of any significant changes to its quality system and receive written notification of the acceptance of the change prior to implementation.


Rev No.: 16


Policies

Chapter: 1

Section: 2.1



SALE OF MATERIAL OTHER THAN AIRCRAFT COMPONENTS

1. General

A. AMES Material Services, Inc. consigns, brokers and sells material other than aircraft components. This material consists of, but not limited to:

(1) Aircraft tooling

(2) Ground handling equipment

(3) Facility and property equipment and supplies

B. All of this material is handled independently of the ASA approved quality procedures, and will be segregated as such.


Rev No.: 16


Policies

Chapter: 1

Section: 3.1



INSPECTION STAMPS

1. General

A. AMES Material Services, Inc. does not require or use inspection stamps.

B. In the event the AMES Material Services, Inc. determines that inspection stamps are required, this policy will be revised to provide said requirement.


Rev No.: 16


Policies

Chapter: 1

Section: 4.1



MEASURING AND TEST EQUIPMENT

1. General

A. AMES Material Services, Inc. does not require or use measuring and test equipment or calibrated tooling.

B. In the event that AMES Material Services, Inc. determines that measuring and test equipment or calibrated tooling is required by contract or for sample inspection, this policy will be revised to provide said requirement.


Rev No.: 17


Policies

Chapter: 1

Section: 5.1



CERTIFICATION AND RELEASE OF MATERIALS

1. Certification

A. It is the policy of AMES Material Services, Inc. to provide material certifications for all material shipped or sold by AMES Material Services, Inc.

Note(Ref. Chapter 4, Section 1.1 for the Aircraft Parts Documentation Requirement Matrix.)

B. AMES Material Services, Inc. provides material certification for all material shipped or sold.

C. AMES Material Services, Inc. discloses on its material certification form if the material or parts were:

(1) Removed from an aircraft or engine that was subjected to extreme stress or heat (as in a major engine failure, accident or fire).

(2) Subject to extreme stress or heat.

(3) Obtained from any government or military source.

2. Release

A. All material overhauled, modified or repaired by a FAA approved repair station or air carrier will have documentation of that maintenance performed.

(1) The maintenance release will be signed and dated by the agency performing the overhaul, modification or repair.

(2) A component tear down report or shop findings report, providing a description of the work performed, is required for components that require a scope and detail that cannot be covered by reference to a maintenance or overhaul manual.


Rev No.: 16


Policies

Chapter: 1

Section: 6.1



RECORDS

1. General

A. It is the policy of AMES Material Services, Inc. to maintain records of all parts or material purchased, sold, exchanged and repaired. Records will identify suppliers and customer for traceability.

B. AMES Material Services, Inc. maintains documentation of traceability for a minimum or seven (7) years from the time of sale or exchange to the customer.

C. Records of physical and chemical verification of aircraft fasteners will be readily retrievable and will also be maintained for a least seven (7) years.

D. All records are maintained for a minimum or seven (7) years.

E. AMES Material Services, Inc. will acquire and maintain appropriate records which may be used to substantiate the status of life limited parts.

F. AMES Material Services, Inc. ensures that the records they keep are protected against damage, alteration, deterioration and loss.


Rev No.: 16


Policies

Chapter: 1

Section: 7.1



TECHNICAL DATA

1. General

A. AMES Material Services, Inc. does not perform any maintenance, repair, modification or servicing on the material it sells. Any technical data held or available is considered to be for reference only and will be marked as such.Regulatory data such as Federal Aviation Regulation and Airworthiness Directives will be obtained on a subscription basis with periodic revision service. Its availability will be limited to those individuals directly involved in the Quality Control activity.


Rev No.: 22


Policies

Chapter: 1

Section: 8.1



NON-AUDIT FINDINGS CORRECTIVE ACTION

1. General

A. When AMS employees are made aware of or suspect a non-compliance issue from the AMS Procedures manual, they are to notify the Manager, Material Sales either verbally or in writing.

B. A reporting employee can initiate notification by completing sections 1, 2, 3, 4, & 5 of the Notification of Suspected Noncompliance Form (AMS-008). Instructions for the AMS-008 are in Chapter 8, Section AMS-008. The Manager, Material Sales is responsible for completion of the form in all instances.

C. If the Manager, Material Services finds or is notified by another employee of a non-compliance issue, the Manager will investigate the suspected non-compliance. The Manager will determine the extent or seriousness of the non-compliance and will take the appropriate action(s).

D. Depending on the findings and the seriousness of the noncompliance, the Manager, Material Services will:

(1) Address the non-compliance direct with the employee(s) involved,

(2) Discuss with the Vice President, Business Development to determine if an internal Corrective Action Report (CAR) should be issued or,

(3) Contact AMES Quality Assurance directly to have a CAR issued.


Rev No.: 18


Organization

Chapter: 2

Section: 1.1



FACILITIES

1. General 2.1.1_Facilities.fm

A. AMES Material Services, Inc. stocks and manages the sales of aircraft parts of several aircraft and engine types, to include but not limited to, DC8, DC9, BOEING 727, BOEING 767, JT3, JT8, JT9, CF6, and CFM56. We maintain and manage our own inventory, and we manage several consignment inventories for other companies. AMES Material Services, Inc. carries a variety of avionics, hardware, accessories, and assemblies for each aircraft and engine type.

B. AMES Material Services, Inc., occupies several warehouses at the Wilmington airpark that are locked and secured warehouse space. The warehouses are climate controlled. Each inventory is segregated electronically by owner and is segregated further by stocking the serviceable parts away from the non-serviceable parts. All parts are processed in accordance with our Quality Manual and ASA100 requirements.

C. The entire AMES Material Services, Inc. warehouse consists of 30,000 square feet

(1) The Shipping area is 1,392 square feet that includes 4 truck docks.

(2) The Receiving area is 848 square feet.

(3) The Quarantine cage is 400 square feet.

(4) Two Avionics & Instruments rooms are maintained. The first is 277 square feet and the second is 102 square feet. Temperature and Humidity are recorded once daily during normal business hours. Temperature and humidity are recorded solely in anticipation of future regulations.


Rev No.: 22


Organization

Chapter: 2

Section: 2.1



AMES MATERIAL SERVICES, INC. ORGANIZATION CHART

AMES Material Services, Inc.Organizational Chart

President AMES

Vice President Business Development

Delegated to AMES Vice President, Business

Development

Manager, Material Services Delegated to

AMES Manager, Material Sales

Material Services Representatives Delegated to AMES

Customer Representatives

Material Services Storekeepers

Delegated to AMES Stores Clerks

Administrative Assistant

Manager, Quality Control Delegated to AMES

Director, Quality Assurance


Rev No.: 20


Organization

Chapter: 2

Section: 3.1



ROLES AND RESPONSIBILITIES

1. President

A. The President of AMES Material Services, Inc. is responsible for the general management and direction of the business and other officers of the Corporation, and possesses all powers ordinarily incident thereto.

2. Director, Material Services

A. The Director, Material Services, reports to the President, AMES, Inc., and is responsible for, but not limited to, managing the day-to-day affairs of AMES Material Services, Inc. Material Sales.

3. Supervisor, Material Services

A. Reports to the Director, Material Services, and is responsible for, but not limited to the following:

(1) Supervises the day-to-day functions of the AMES Material Services Department.

(2) Supervises the organization, physical storage, and control of all surplus and consignment aircraft parts by specific ATA system codes.

(3) Supervises, the AMES Material Services, Inc. Representatives, Storekeepers, Administration Assistant, and casual employees.

4. Manager, Quality Control

A. Reports to the President, AMES, Inc., and is responsible for, but not limited to, the following:

(1) Provides leadership and direction for all Storekeepers and is also responsible for the delegation of responsibilities to approved AMES Quality Control Supervisors and Receiving Inspectors.

(2) Administers the Shipping/Receiving Inspection function ensuring compliance with AMES Material Services, Inc. Quality Control procedures.

(3) When and if needed, monitors the calibration of all aircraft maintenance precision tools, measuring devices, and test equipment, and maintains a record of calibration due dates.

(4) Communicates trends, concerns or suggestions to the Supervisor, Material Services.

(5) Ensures that all training requirements are met.

(6) Provides assistance and guidance to AMES Material Services, Inc. departments and personnel in the proper tracking and documentation of components.

(7) Coordinates with AMES Material Services, Inc. departments in the development of processes and procedures to assure accurate documentation.


Rev No.: 20


Organization

Chapter: 2

Section: 3.1


5. Storekeeper

A. Reports to the Supervisor, Material Services, and is responsible for, but not limited to the following:

(1) Providing prompt part support for the Material Services Supervisor and Services Representatives.

(2) Completing a comprehensive training program for all AMES Material Services, Inc. personnel, responsible for inventory control of consignments.

(3) Receiving parts and material into the computer system.

(4) Shipping material sold by AMES Material Services, Inc.

(5) Relieving inventory when material is sold or transferred to another department.

(6) Shipper (an authorized Storekeeper) is responsible for, but not limited to the following:

(a) Inspecting all outbound parts and materials for conformity to the Sales Order for appropriate documentation, packaging, and crating as defined in Chapter 13 of this manual.

(b) Placing aircraft, engine, and avionics parts which fail to pass the shipping inspection in a quarantine area pending disposition by the Supervisor, Material Services or designee.

6. Material Services Representative

A. Reports to the Supervisor, Material Services, and is responsible for, but not limited to, the following:

(1) Provides prompt customer service to our outside customers, AMES, Inc., and employees, as in

(a) Quoting and selling aircraft parts and related material

(b) Assisting with warranty considerations from outside repair vendors on returned material, and tracking customer’s shipments when needed.

(c) Working directly with AMES, Inc. accounting department reporting sales dollars and balancing sales reports.

7. Material Services Administrative Assistant

A. Reports to the Supervisor, Material Services, and responsible for, but not limited to, the following:

(1) Providing prompt support to the Material Services supervisor and the Material Services sales representative including all office functions such as:

(a) Answering the telephones, filing, and sending faxes.

(b) Creating and maintaining sales inventory reports.

(c) Ordering office supplies.


Rev No.: 18


Organization

Chapter: 2

Section: 4.1



DEPARTMENT FUNCTIONS

1. Expendable Quoting & Sales

A. An expendable or consumable part is one that is replaced on an aircraft that is not time controlled, not repairable, and is discarded or thrown away after its removal. AMES Material Services, Inc. may consider a part as being an expendable while another company may have it classified as a repairable or rotable.

B. When a customer contacts Material Services for a quote, the following information is required and is to be recorded in PMI.

(1) Customer name and contact.

(2) Phone number, fax number and/or email address.

(3) Each part number, quantity, description, and manufacturer.

(4) Time urgency of the quote.

C. Each part will be entered into the PMI quote program to receive an accurate dollar value to quote. If there are two quotes in the quote program with no sales activity, the new quote will be lowered by five to ten percent each time until the part begins to sell. If the requested part number has not been quoted a value of seventy to eighty percent of OEM list price from the manufacturer, listed on the Internet (Boeing, Pratt & Whitney, etc.) can be used as a base quote. If an OEM list price doesn’t exist and an ILS (Inventory Locator Service) availability report can be run for part numbers in question. A minimum of two quotes gathered from vendors listed on the ILS, close in dollar value, will be used to determined value of part in question. If information cannot be obtained from ILS, look in active inventory (PMI) notes and last purchase order price, if applicable. If all market avenues have been expended then take all pertinent information to Material Sales Supervisor who will determine a quote value.

D. No sales will be made Net 30-days to a customer for any reason unless the accounting department has approved Net 30-day terms. No sales will be made to a company that has filed bankruptcy without prior approval from the Accounting Department.

2. Rotable Quoting

A. Rotable (time/serial number controlled) and Class “F: (non-serialized, non-time controlled but repairable), may be quoted in various conditions.

B. After the initial request for quote on a rotable part the sales representative needs to check PMI for part location. The rotable or repairable part needs to be physically inspected for the correct part and serial number on the OEM data plate. Check the inspection tag for condition of the part.

C. If the last quote in PMI is more than three months old, then a new market research must be done. If there are no current notes or sales history listed in PMI, then an ILS availability report needs to be run on the rotable part requested. Three separate quotes for ILS vendors listed on availability report, same condition, close in dollar value must be obtained before a quote price can be determined. If no information can be obtained from PMI or ILS, then ask customer best quote price. Bring all research information to the Material Services Supervisor who will set a quote price for any item over $2000.00.

D. If customer wants part in overhauled (OHC) or serviceable (SVC) condition, then an overhaul capabilities list from the ILS needs to be run to find a repair facility for part in question. A minimum of three quotes for overhaul, repair, or bench check is to be obtained from three separate repair vendors. Always check if


Rev No.: 18


Organization

Chapter: 2

Section: 4.1


AMES, Inc. Component Repair and Overhaul Shops have capabilities on part in question. All information on market value, overhaul or repair quotes, and lead-time needs to be brought to Material Services Supervisor for approval before part can be shipped to a repair facility. Upon approval, the part will be recorded on repair order (RO) and one certified true copy will be shipped, with unit, to repair facility. The other copies will be recorded on weekly sales report and repair spreadsheet, REPAIR1, located on the G-drive. The unit will be transferred in PMI to OFR (out for repair). The repair facility will fax a repair cost quote for approval or denial, which must be approved or denied by the Material Services Supervisor. Upon approval, work will be accomplished and returned back to AMES Material Services, Inc. Department. Material Services Storekeepers will receive unit back into the correct PMI bin location. Part will be stocked or be sold to customer, retaining copies of FAA Form 8130-3, tear down, and part tag from repair facility, to be filed with customer’s sales order. Invoice from repair facility will be forwarded to AMES Material Services, Inc. and approved by Supervisor, Material Services, in accordance to approved repair quote. Any discrepancies must be brought to attention of Supervisor, Material Services and repair facility. Updated information will be recorded on repair spreadsheet with final repair cost, REPAIR1.

3. Employee Sales

A. AMES, Inc. and affiliates, including AMES Material Services, Inc., employees may purchase aircraft and non-aircraft parts/items through AMES Material Services, Inc. Parts coming out of active inventory, PMI, and the AS400 will be sold at a minimum or 10% above last purchase order priced from PMI and last cost of sale from the AS400. The following procedures will be followed for sales out of active inventory, PMI.

(1) The employee requesting PMI material or Material Services Representative will obtain prior approval for the sale of the parts or materials.

(2) Employee will come to Material Services department and pay for material. A copy of the sales order (see figure 1) along with a SMT (Surplus Material Transfer) will be taken to the Stores window to pick up part/material.

(3) NO items are to leave AMES, Inc./AMES Material Services, Inc. without a copy of paid sales order issued by Material Services Department.

(4) All sales are final and no returns or refunds. The employee is responsible for what he/she purchases as to form/fit/etc.


Rev No.: 18


Organization

Chapter: 2

Section: 4.1


AMES Material Services Sales OrderFigure 1

B. Employees upon proper approval may purchase items being scrapped by AMES, Inc. or AMES Material Services, Inc.These items (i.e., metal, wood, wood containers, etc.) will be sold on a first come, first service basis or high interested items may be put on the Company Bulletin board for sealed bids by the AMES Material Services, Inc. Department.

(1) Items that are from any department other than Material Services must have a SMT signed by the Director of the department the scrapped material is coming from. An email from the Director of that department to the Supervisor of Material Services will be acceptable in place of the signed SMT. This is to assure any material that is scrapped is confirmed by AMES or ABX Management.

(2) Permission to remove slip signed by Supervisor of department material being taken from or Supervisor of AMES Material Services, Inc.

(3) Management personnel from department material being scrapped can e-mail employee’s name, employee I.D. number, description of material and quantity to Supervisor of AMES Material Services, Inc.

C. AMES Material Services, Inc. Supervisor or Representative must physically view material and set price. Any scrapped material must be paid for before removal from AMES, Inc. property. Employees removing any scrapped material must pay at least the minimum of $5.00 or whatever price higher than the minimum set by AMES Material Services, Inc. Department. No scrapped material is free. If an employee is found taking any scrapped material without going through the AMES Material Services, Inc. Department, it will be handled as theft.


Rev No.: 18


Organization

Chapter: 2

Section: 4.1


4. Customer Accounts

A. The following information is required to set up a new customer account.

(1) Corporate or legal company name

(2) Bill to address

(3) Ship to address

(4) Phone number and extension if applicable

(5) Fax number

(6) Customer contact

(7) Federal I.D. number

(8) Copy of Sales Tax Exempt certificate

(a) Any information to credit worthiness or indications of bankruptcy should be brought to the attention of Accounts Receivable and Material Services Supervisor.

(b) Exporting Parts: FAA Advisory Circular 21-2 will be used in reference to exporting aircraft parts, materials or products including Appendix 2 available at www.faa.gov. The seller will also ensure the buyer is not on the US Department of Commerce Denied Persons List available at www.bis.doc.gov and the country is not listed under the Sanction Program of the US Department of Treasury at www.treasury.gov. If the seller is in question to the validity of the sale, the Manager of Quality will be contacted for disposition.

B. Only the AMES, Inc. Controller, the ATSG Controller, and Director of Business Development may approve net 30 terms. Customer requesting N30 terms need to provide company name, phone number, mail to address, a minimum of three credit references and the name of their bank. This information will be sent to Accounts Receivable, who will also run a Dun & Bradstreet report, and along with all other pertinent information will be sent to the Manager of Accounts Receivable.

C. Customer information is located in the PMI System under the following:

(1) MRO Menus - Option 20 (MRO Surplus Sales)

(a) Option 84 (Inquiry Menu)

(b) Option 36 (Customer Inquiry)

(2) SAP

(a) Log in

(b) Double click F31 (Credit Management Overview)

(c) SEARCH (credit account) Find customer number

(d) Click on the clock top left page

(e) Check customer terms, credit limit and how much customer has used.

(f) Open Invoices: Go back one screen with customer number and click FBL5N


http://www.faa.gov

http://www.faa.gov

http://www.bis.doc.gov

http://www.treasury.gov

Rev No.: 18


Organization

Chapter: 2

Section: 4.1


(g) Click PARKED ITEMS and then the clock (open invoices)

(3) Accounts Receivable aging report is sent to Material Services Department on updated weekly basis.

5. System Generated Sales Orders

NoteAll sales must be recorded on a hand written sales order or system generated sales order. This includes sales, donations, loans or exchanges.

A. System Generated Picklist - This is used for all items listed in the PMI system.

(1) See Chapter 8, Section: AMS-002 for instructions on entering a system generated order.

(2) The Material Services Representatives will generate the pick list and storekeepers will ship the material and finish the pick list.

6. Manual Sales Order

A. A Manual Sales Order (ABX PU-09) is used for non-system part, scrapped materials, or brokered parts.

B. See Chapter 16, Section PU-09 for procedures and instructions for the manual sales. order.

7. Brokering Procedures

A. Brokering is a commercial matter and is defined as: Act as an agent for others, as in negotiating contracts, purchases, or sales in return for a fee or commission.

(1) The Supervisor of Material Services will monitor all broker transactions.

(2) All broker items that are drop shipped to a customer do not fall under the Material Services ASA quality procedures. If a broker item is received into the facility, it is processed under the ASA approved Material Services Procedures Manual.

B. The Sales Representative processing the drop shipped component will obtain an airbill, and all documentation requested by the customer.

C. AMES Material Services, Inc. accepts the use of AMES, Inc. Approved Vendors.

(1) The AMES, Inc. Approved Purchasing Vendors List can be viewed by accessing Wings Vendor Inquiry.

NoteThis list contains all vendors that are approved by AMES, Inc. Purchasing Department. Reference Materials and Stores Procedures Manual Chapter 9, Section 14.1 for “Supplier Selection and Approval Process”.

8. Material Certification

A. AMES Material Services, Inc. material certification form stating condition and manufactured by a FAA approved manufacturer will be sent with each part shipped per customer's purchase order.


Rev No.: 18


Organization

Chapter: 2

Section: 4.1


B. One legible certified true copy, marked as such, of the material certification is stapled to Material Services copy of the sales order and the original will be sent with the material to the customer. If material certification cannot be copied legibly, it will need to be electronically scanned to ensure all folds are legible.

(1) All partial lot shipments will have a certified true copy of the Material Certification sent with the shipment. The original Material Certificate will have a tally of all partial shipments attached to it and retained until all units have been sold for a minimum of 7 years.

C. The certification is digitally available.

D. Refer to Chapter 8, Section: AMS-002 for procedures and instructions for the Material Certification Form.

9. AOG Service

A. AMES Material Services, Inc. offers a 24-hour, 7-day a week, 365 days per year AOG (aircraft on ground) service for airlines. The cellular phone and laptop computer will be rotated on a weekly basis to all AMES Material Services, Inc. Representatives, starting rotations on Mondays. The cellular phone will be with the Sales Representative at all times.

B. Make sure the phone battery is adequately charged each day. Identify yourself and state the name of AMES Material Services, Inc. when answering the call.

C. Make sure this is an AOG call. If not an AOG call, tell the customer you will call back with a quote the next business day.

D. Get the part number, description, quantity, condition required and tail number of the aircraft. If the customer doesn't have open terms tell the customer we cannot help them until the following business day.

E. Dial into the inventory system from the laptop computer. Instructions are with the laptop how to connect into the inventory system.

F. To see if we have the part, call AMES, Inc., extension 62229 and ask an AMES, Inc. Storekeeper to see if they are able to pull the part for the AMES Material Services, Inc. Department. If AMES, Inc. Stores are able to pull part, please give them all pertinent information to ship the item for us. If this is a rotable item, they can make copies of form 8130-3, tear down, and shipping ticket. The AMES Material Services, Inc. Sales Rep. is able to make a pick list from home on the laptop computer. This will be printed on the printer in AMES Material Services, Inc. warehouse, Bldg. 2065A, shipping area.

G. If the item is in active inventory, obtain the appropriate approvals.

H. There will be times when we haven't quoted the part in the past so tell customer we will wait until next business day before we can quote part.

I. AOG fee may apply for any orders after business hours and AMES Material Services supervisor will make the final decision.

(1) $150.00 Less than $1,000.00 per order

(2) $400.00 Orders in value from $1001.00 to $4999.00

(3) $750.00 Orders in value over $5000.00

J. If AMES, Inc. Storekeepers are not able to retrieve the part requested, then it is the AMES Material Services, Inc. Representative’s responsibility to go to the warehouse and ship the part for the customer via a courier, overnight service or customer pickup.


Rev No.: 18


Organization

Chapter: 2

Section: 4.1


10. RMA (Return Material Authorization)/Sales Adjustment

A. RMA - Procedure used when a customer requests to return material that Material Services sold out of the PMI computer sales program.

B. Sales Adjustment - A customer asks to receive a partial credit because of higher than expected repair cost, etc.

(1) An adjustment can be used to lower the price the part sold and/or a partial or full credit of freight charges/handling fees.

C. RMA Procedures

(1) When a customer calls for a 'RMA', Return Material Authorization, the following needs to be asked:

(a) Expendable parts - Wrong part sent or sold as new surplus when item is as removed?

(b) Rotable or Repairable sold 'as removed' - beyond economical repair (BER) - Customer must provide a tear down report with dollar amount from a certified FAA repair station.

(c) Rotable or Repairable part sold in overhauled or serviceable condition - Customer must provide tear down report from a certified FAA repair station why unit is not overhauled or repairable.

(d) Incorrect quantity sent for order.

(e) Unit failed upon installation. Unit must be sent back to AMES Material Services, Inc. and we in turn will send it back to the overhaul facility that did the original overhaul for warranty consideration. Customer will wait for credit until shop findings are faxed back to AMES Material Services, Inc. from overhaul repair facility.

(2) If a RMA is warranted, the next number in the RMA Adjustment logbook is issued. The numbers are in numeric order.

(3) Generate a RMA in PMI (see figure 2):

(a) From the main menu on PMI, go to the following:

1 Option 3 – List of MRO Menus

2 Option 20 – MRO Surplus Sales

3 Option 80 – Return from Sale Menu

4 Option 20 – Return from Sale Entry/Update

5 Option 24 – Return from Sale Receiving

(4) Go into PMI option 20 (Return from Sale Entry/Update) and put in either Bill to customer number, sales order number or customer purchase order number. If more than one part was sold on this sales order, click on part of parts that will be returned. In notes state reason for return and if customer must pay shipping.

(5) Ask supervisor to authorize the RMA number. PMI path for supervisor as as follows:

1 Option 86

2 Option 13


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Organization

Chapter: 2

Section: 4.1


(6) Once approved, give customer generated PMI RMA number and if needed, the UPS account number to ship parts back. Make sure customer has correct ship to address. This information can be faxed, emailed or given over the phone.

NoteLet customer know that all original paper work should be sent back with part.

NoteAnyone on the Authorized Roster Personnel sheet is approved to stock and receive parts.An updated copy is kept in the supervisor’s files.

D. When part is returned back to AMES Material Services, Inc., an authorized roster personnel will need to verify that the correct part was returned:

(1) Make sure part number and serial number are correct

(2) Make sure original paper work is the part

E. In PMI go to Option 24 - Return from Sale Receiving.

(1) The RMA number is required to proceed

(2) If unit is going back on shelf, find correct shelf and have the location available to enter into PMI.

F. If the unit was deemed beyond economical repair (BER), per a FAA repair facility, then the item needs to be scrapped. Follow scrap procedures in Chapter 5, Section 5.1.

G. The original PMI generated RMA is filed in the customer file. A copy is put in the weekly sales order file and a copy is routed to accounting.

RMA Generated from PMIFigure 2

H. Sales Adjustment Procedures


Rev No.: 18


Organization

Chapter: 2

Section: 4.1


(1) Complete a Sales Adjustment form (AMS-007)

(a) See Chapter 16, Section AMS-007 for AMS-007 entry instruction.

(2) The completed AMS-007 must be signed by the supervisor and dated for approval.

I. Give the customer the Sales Adjustment number. Let the customer know that accounting has been notified of the adjustment and it will be applied to their account.

J. One copy of the original Sales Adjustment in the logbook needs to be filed in the customer file, one copy to accounting, one copy to the weekly sales order file and the original remains in the RMA (Adjustment) logbook.

11. Repair Order Process

A. AMES Material Services, Inc. accepts the use of AMES, Inc. Approved Vendors.

(1) The AMES, Inc. Approved RO Vendors List can be viewed by accessing Wings Vendor Inquiry.

NoteThis list contains all vendors that are approved by AMES, Inc.

B. When a component is received for repair from a customer, the Storekeeper will follow the receiving procedure in Chapter 08 of this manual.

C. Once the component’s have been received, the Storekeeper will put them on the “awaiting repair” shelf.

D. If the component in need of repair is being sent to AMES, Inc. Component Repair Station, the service representative will create the Work Order in PMI. This will allow time and materials to be tracked and charged to the repair.

E. Once a component is approved for shipping, it will be done in accordance with the shipping procedures in Chapter 13 of this manual.


Rev No.: 17


Organization

Chapter: 2

Section: 5.1



SELF-AUDIT/EVALUATION & ACCREDITATION PROGRAM

1. General

A. AMES Material Services, Inc.performs self-audits to ensure that the quality system, as adopted, has been implemented. The program provides necessary feedback for continuous quality improvement. Audits will be conducted on a periodic basis, not to exceed 12 months. AMES Material Services, Inc. will utilize ASA Quality System Standard checklist to determine the effectiveness of the quality system. Audit results will be documented, including the name of the person performing the audit, the frequency of the audit, the root cause of a non-compliance, and corrective action of a non-compliance. Corrective action will:

(1) Be appropriate and prompt.

(2) Correct the discrepancies reported within 30 working days unless otherwise directed on the audit findings.

(3) Locate and correct similar discrepancies if they exist and are not audited..

(4) Determine and correct the root cause of the problem evidenced by the discrepancies.

(5) Implement follow-up action(s) to assure non-recurrence.

B. AMES Material Services, Inc.will contact the accrediting agency selected and arrange for independent audit verification and surveillance of its quality system.

(1) Any CAR (Corrective Action Report) issued to AMES Material Services, Inc. by an external auditing agency, will be forwarded to AMES, Inc. Quality Assurance. AMES, Inc. Quality Assurance will document the CAR on an R-2 for internal tracking.


Rev No.: 21


Training

Chapter: 3

Section: 1.1



TRAINING AND AUTHORIZED PERSONNEL

1. General

A. It is the policy of AMES Material Services, Inc. to provide training to all levels of employees, as applicable to their job function. All training will be recorded and documented to ensure each employee has received required training. All Management and Storekeepers are required to be familiar with policies and procedures applicable to their function.

B. AMES Material Services, Inc. Material Sales employees who are responsible for records must have an understanding through self-study of Chapter 1, Section 6.1, Records. Once the employee has completed the review, they need to pass a test module on Records.

C. AMES Material Services, Inc. Storekeepers will be trained through self-study in inspection techniques, methods, and equipment used to confirm part quality as described by an authorized source. Storekeepers are authorized by job title to perform specific job functions.

D. AMES Material Services, Inc. Sales employees must have an understanding through self-study of Chapter 1, Section 5.1, Certification and Release of Materials, and Chapter 6, Section 2.1, Shipping/Packaging and Crating Parts. Once the employee has completed the review, they need to pass a test module on Shipping.

E. AMES Material Services, Inc. will document all training for all employees, both formal (classroom) and on-the-job training (OJT). Training records will be maintained for a period of two years following the termination/resignation of any employee.

F. The Manager, Quality Control or authorized designee maintains a roster of Quality personnel, by name and title. The roster is on file in the office of the Supervisor, AMES Material Services, Inc.

G. Training records shall include:

(1) A description of the training.

(2) Date and number of hours of instruction.

(3) Name and signature of the instructor and student.

H. All training listed below is mandatory for all Storekeepers.

(1) Identify serviceable and unserviceable component groups.

(2) Verify paperwork to component/material.

(3) Verify traceability for parts to FAA approved vendors.

(4) Identify suspected unapproved parts.

(5) Identify parts belonging to other organizations and what to do with the parts.

(6) Have thorough understanding of AMES Material Services Procedures Manual.


Rev No.: 21


Training

Chapter: 3

Section: 1.1


I. The training listed below is mandatory for all employees with Shipping authority.

(1) AMES Material Services, Inc., Material Services Storekeepers, Clerks, Temps, Shipping and Receiving Inspectors, must have training in Suspected Unapproved/Counterfeit Parts and an understanding, through self-study, of Chapter 4, Section 1.1, Receiving Parts and Material. Once these employees have completed the review, they need to pass a test module on Receiving.

(2) Material Sales Training Matrix:

J. All training records will be maintained by Training as outlined in the AMES Repair Station and Quality Manual (RSQM).

mat Awareness SAF-GG-170 yes yes dder Safety MRO-SG-101 yes yes

D Awareness MTM-AG-263 yes yes cted Unapproved ts Awareness MTM-GS-161 yes yes

Course Name Course Number

Required for Stores Clerks Temps

Material Services Initial MRO-MS-201 yes yes

Forklift SAF-GG-162 es if

needed Proper Body Mechanics SAF-GG-110 yes yes

Hazmat Awareness SAF-GG-170 yes yes Ladder Safety MRO-SG-101 yes yes

ESD Awareness MTM-AG-263 yes yes Suspected Unapproved

Parts Awareness MTM-GS-161 yes yes

Course Name Course Number

Required for Stores Clerks Temps

Material Services Initial MRO-MS-201 yes yes

Forklift SAF-GG-162 es if

needed Proper Body Mechanics SAF-GG-110 yes yes

Hazmat Awareness SAF-GG-170 yes yes Ladder Safety MRO-SG-101 yes yes

ESD Awareness MTM-AG-263 yes yes Suspected Unapproved

Parts Awareness MTM-GS-161 yes yes


Rev No.: 22


Receiving

Chapter: 4

Section: 1.1



RECEIVING PARTS AND MATERIALS

1. General

A. This section outlines policy and procedure for the receiving of all components and/or materials acquired by AMES Material Services, Inc. Material Services Receiving is the starting point for all components and materials stored in and sold from Material Services. All components/materials being delivered must meet the set standard for the order being filled. An examination of shipping tickets/packaging slips and supporting documentation accompanying the components/materials to be received and/or stocked in AMES Material Services, Inc.

B. This section is designed to help receive components/materials into the PMI system accurately and efficiently. When receiving freight from an incoming truck make sure that you are off loading the correct property by referring to the shipping tickets/packaging slips. Match the shipping ticket/packaging slip to materials, verifying quantity and delivery destination. If the materials do not belong to AMES Material Services, Inc., direct the driver to the correct delivery destination. If the materials belong to AMES Material Services, Inc., make sure you are getting the correct product with quantities. Before signing for any shipment, verify that there is no damage. If the package has been damaged in shipment, open the container and check the components/materials for physical damage. If material has been damaged please note damage on shipping ticket and the driver’s bill of lading.

C. All incoming parts and materials will be inspected by the Storekeeper for conformity to the Purchase/Repair Order and Vendor documentation, shipping damage, and evidence of corrosion or other deterioration. Aircraft, engine, and avionics parts which fail to pass the receiving inspection will be placed in a quarantine area pending disposition by the Supervisor of Material Services/designee.

D. All components/materials will have certification documents as required under the Suspected Unapproved Parts program. The Storekeeper will attach this documentation to the stocking ticket to be filed after the components/materials are stocked. Exception: Certificates of Conformance for raw stock materials will be kept on file in Receiving until all materials on that purchase order are exhausted. If the required certifying documents are not included or the components/materials fail to pass the receiving inspection, the Storekeeper will notify the Purchaser and hold the material pending receipt of the certification or disposition instructions. When parts or material require detailed or specialized inspection techniques, the Storekeeper will notify the Purchaser, who will in turn notify the Requester, so that the required inspection can be made.

E. Open all packages - match the shipping ticket/packaging slip to the part and verify the following:

(1) Part number, quantity, serial number, and that you have required certifications and/or FAA forms as applicable.

(2) All aircraft parts require certification documents from the vendor verifying that they are traceable to 1) a prior source and 2) bear acceptable documentation that conforms to at least one of the receipt requirements listed in Aircraft Parts Documentation Matrix (Figure 2). Suggested areas to be addressed include the following:

(a) Confirm the packaging of the part identifies the supplier or distributor, and is free from alteration or damage.

(b) Verify that part numbers (including dash numbers and letters), model numbers, serial numbers, lot and/or batch numbers, quantity numbers, purchase order numbers, exchange order numbers, repair order numbers or transfer form and historical information, (traceability of part) of the material being inspected, match the purchase order, exchange order, or repair order.


Rev No.: 22


Receiving

Chapter: 4

Section: 1.1


(c) Verification that all appropriate plugs and caps are installed, if applicable.

WARNING: TAPE SHALL NOT BE USED TO COVER ELECTRICAL CONNECTORS OR FLUID FITTINGS/OPENINGS. ADHESIVE RESIDUE CAN INSULATE ELECTRICAL CONNECTORS AND CONTAMINATE HYDRAULIC OR FUEL UNITS.

(d) Check for damage, corrosion, and deterioration.

(e) Ensure certain components are kept in the proper packaging to protect them from damage, i.e., indicators, rate gyroscopes, fire bottles and so on.

(f) Ensure that Electrostatic Discharge Sensitive Devices (ESDs) are protected with protective bags or caps. If units are in plastic bags do not remove them.

(g) Verification that all appropriate documentation, in accordance with Aircraft Parts Documentation Matrix (Figure 2), is properly completed and signed.

(h) Receiving inspection for aircraft fasteners shall include a sample visual inspection for general workmanship and the presence of physical and chemical test certification from the manufacturer or other FAA regulated source.

NoteIf the materials/components don’t meet the above criteria, you must fill out the quarantine paperwork and place them in the Quarantine area. The Manager of Quality Control will check on all quarantines for proper disposition.

F. Verify that the identification on the part has not been tampered with, i.e., stamped over, label or part/serial numbers improper/missing, vibro-etch or serial numbers located at other than the normal location, except modified parts. Ensure that the shelf life and/or life limit has not expired, if applicable.

G. Conduct a visual inspection of the part and supporting documents to the extent necessary to determine if the part is traceable to: 1) a prior source and 2) bear acceptable documentation that conforms to at least one of the receipt requirements listed in Aircraft Parts Documentation Matrix (Figure 2). The following are examples of positive forms of identification:

(1) FAA form 8130-3, Authorized Release Certificate, with FAR 43.9 release.

(2) EASA - European Aviation Safety Agency.

NoteThis is only acceptable if it cites the part meets the required FAA standards in block 12.


Rev No.: 22


Receiving

Chapter: 4

Section: 1.1


NoteFor definitions of abbreviations and acronyms see Explanation of Terms.

Evaluate any visible irregularities (e.g., altered or unusual surface, absence of required plating, evidence of prior usage, scratches, new paint over old, attempted exterior repair, pitting or corrosion).

NoteIf you see anything questionable, place part in quarantine for the Manager of QC to determine disposition.

Segregate parts of questionable nature and attempt to resolve issues regarding questionable status of part (e.g., obtain necessary documentation if inadvertently not provided, or determine if irregularities are a result of shipping damage and handle accordingly).

H. Hazardous materials require Safety Data Sheets (SDS).

I. Sheet metal and extrusions require a Certificate of Conformance. The material will be marked to tie back to the Certificate of Conformance. This certificate will be kept on file in Receiving until all materials are exhausted. When selling this type of material, you must send a certified true copy of the certificate with it. If you sell the entire batch, you’ll send the original Certificate of Conformance.

Maintenance records or release document with approval for return to service.

Airline Condition Tag.

FAA TSO markings.

FAA PMA markings.

FAA Production or Type Certificate (PC, TC) holder, i.e., Boeing, Douglas, PWA, GE, etc. The certificate number is to be listed on certification documents.

Shipping ticket / invoice from Production Approval Holder (PAH).

Direct ship authority letter from PAH.


Rev No.: 22


Receiving

Chapter: 4

Section: 1.1


FAA Form 8130-3Figure 1


Rev No.: 22


Receiving

Chapter: 4

Section: 1.1


2. Aircraft Parts Documentation Requirements

Figure 2

(Purpose: To identify the minimum documents the seller must provide when selling the above listed parts. Individual buyers may require further traceability or other documentation.)

AIRCRAFT PARTS DOCUMENTATION MATRIX

Part

Suppliers

Part

Condition

Standard

Hardware

(Note 1)

Commercial

Hardware

(Note 1)

Life

Limited

(Note 2)

Time

Controlled

(Note 3)

Repairable/

RecoverableExpendable

Raw

Stock

(Note 6)

TC/PC

Holder/

Licensee

New

Rebuilt

A, G, or H A, G, or H A, B, or C A, B, or C A, B, or C A, B, or C H

(Note 1)

STC, TSOA

PMA Holder

New

Rebuilt

A, G, or H A, G, or H B, C, or G B, C, or G B, C, or G B, C, or G H

FAR New E or G E or G B, E, or G B, E, or G B, E, or G B, E, or G H

121/129/ Repaired B, E, or G B, E, or G B, E, or G B, E, or G

135 Air

Carrier

Overhauled B, E, or G B, E, or G B, E, or G

FAR 145 New G G G G G G H

Repair Repaired B or F B or F B or F B or F

Station

(Inc. MMF)

Overhauled B or F B or F B or F B or F

Foreign New C C C C C C H

Carrier Repaired C (Note 5) C (Note 5) C (Note 5) C (Note 5)

Overhauled C (Note 5) C (Note 5) C (Note 5)

Foreign Mfg New/

Rebuilt

C and D C and D C and D C and D H

Supplier

(Note 4)

New/

Rebuilt

G G G G G G H

Repaired G + B, E, or F

G + B, E, or F

G + B, E, or F

Overhauled G + B, E, or F

G + B, E, or F


Rev No.: 22


Receiving

Chapter: 4

Section: 1.1


A. Shipping ticket, Packing List, Certification of Conformity, Invoice, etc. from the Type Certificate (TC) or Production Certificate (PC) holder/licensee with the TC/PC number listed.

B. FAA Form 8130-3

C. E.A.S.A. - European Aviation Safety Agency.

D. Written authorization for direct shipment from the Production Approval Holder (PAH).

E. FAR 121/*129/135 Air Carrier Serviceable Tag

F. *Must be FAR 43.9 Return to Service.

G. FAR Part 145 Repair Station Serviceable Tag.

H. Part or Material Certification.

I. Acceptable certification of conformance for commercial materials or parts.

NOTE 1The documentation must state the appropriate specification the material meets.

NOTE 2The seller must supply documentation indicating the “Cradle to Grave” history of the part.

NOTE 3The seller must supply documents indicating hours, cycles and/or days since the last overhaul and the record of work accomplished.

NOTE 4The seller must have and keep on file all documentation indicating that the part/material was 1) traceable to a prior source and 2) bear acceptable documentation that conforms to at least one of the receipt requirements of Aircraft Parts Documentation Matrix (Figure 2).

NOTE 5The and EASA Form One cannot be accepted for items which have undergone maintenance actions, unless the item is returned to service by a person/organization authorized by the FAA, and is so indicated on the form. The Transport Canada Form One is acceptable for return to service In Accordance With applicable FARs.

NOTE 6All applicable ATA 25, (e.g., Equipment/Furnishing), raw stock material require a FAA burn certification document (excluding metals).


Rev No.: 22


Receiving

Chapter: 4

Section: 2.1



CONSIGNMENT RECEIVING

1. Receiving Consignment Material

A. The consignor will provide AMES Material Services, Inc. a delivery notice to include part numbers, quantities, conditions, and the anticipated delivery date.

B. Upon arrival of material, each part will have a 'data input sheet' correctly completed for each part. Each sheet will be inspected for correct part number and serial number if applicable and signed off by AMES Material Services, Inc. Supervisor, Services Rep., or Storekeeper.

C. Refer to Chapter 8, Section: AMS-004, for instruction for completing the Data Input Sheet.

D. After completion of data sheet AMES Material Services, Inc. Storekeeper needs to look over for accuracy before handing over for data entry.

E. The PMI system will be checked for each part number listed on the input sheets to see if already exist in system and a stocking location.

(1) If the part number from the data entry sheet is in the PMI system on the consignment side with a location, then write down the location on the data entry sheet. The part code should be entered at this time from the information listed in the PMI.

(2) If part number doesn't exist in the PMI, check in the 'PMI' system to verify for accuracy of the part number. If not listed in PMI or Wings systems, then check if on the 'ILS' inventory locator service. Part can be entered with the approval from AMES, Inc. Storekeeper.

F. If a stocking location exists for the part, then it will be stocked in the same bin box for individual consignment. All consignment materials owned by different companies will be kept separately and in a segregated location for each individual consignment. All expendables, repairable, and rotables should be stocked together in like classes in same aisle.

2. AMES Sales

A. All sales, quotes, loans, and exchanges made to AMES Material Services, Inc. from consignment inventory will always be quoted with the consignor's best interest and adequate market research.

B. AMES, Inc. (active inventory) purchasing buyers will contact AMES Material Services, Inc. with part number, quantity, and condition.

C. AMES Material Services, Inc. will complete a stock check on said parts to verify quantity, condition, and tag information for active inventory.

D. The AMES Material Services, Inc. Rep. will contact repair facilities for repair and overhaul quotes and lead times for each part requiring recertification.

E. The AMES Material Services, Inc./AMES, Inc. (PMI) buyer will obtain two quotes equal condition from market, via 'ILS'.

F. If the two quotes are not within 80% of each other, then a third quote will be required and the average will be used as market value.

G. If AMES Material Services, Inc. is selected as the vendor, AMES Material Services, Inc. (PMI) purchase order will reflect the full 100% of the purchase price.


Rev No.: 22


Receiving

Chapter: 4

Section: 2.1


H. Depending upon the consignment inventory, Accounting Department will deduct commission from the AMES, Inc. purchase price to the consignor.

3. Outside Sales

A. All quotes and sales from the consignment inventory by AMES Material Services, Inc. sales personnel will be handled with the consignor's best interest and best possible market price for their material.

B. Use the same procedures that you use for a quote from AMES Material Services, Inc. material, see Chapter 2, Section 4.1.

C. Use the same procedures for a sale in consignment as an AMES Material Services, Inc. sale as described in Chapter 2, Section 4.1.

D. Supervisor, AMES Material Services, Inc. will approve all parts requiring overhaul or upgraded.

E. Consignment customer's account will reflect the same terms as customer's account in AMES Material Services, Inc. inventory.

F. No warranties will be given, expressed, or implied when quoting or selling out of consignment material. Only warranties can be given is by the overhaul facility, which is usually one year from date of repair. We can only guarantee that an 'as removed' part is repairable.

4. Return of Consignment Material (RMA-Return Material Authorization)

A. Any returns of rotables must have a teardown with a dollar amount from a FAA certified repair facility faxed over to the Material Services Representative before a RMA can be issued.

B. The Supervisor, AMES Material Services, Inc. must approve all returns.

C. No return from consignment inventory will be issued for any reason beyond 30 days from the ship date to the customer or designated shipping point. Any exceptions must be approved by the Supervisor, Material Services.

D. All consignment returns will be treated the same as AMES Material Services, Inc. returns.

5. Scrapping Consignment Material

A. The Supervisor, AMES Material Services, Inc. must approve scrapping any material from consignment inventories.

B. Returned material from customer that has been deemed BER (beyond economical repair) by a FAA certified repair facility will be kept in a separate crate and shipped back to the consignor upon requesting the return of the consignment by specific request.

C. Scrapping of consignment expendable parts must be approved by the Supervisor, AMES Material Services, Inc. and any major scrapping, such as seals or o-rings, will be pre-approved by inventory listing given to consignor.

D. The scrap process for consigned material will follow the “Scrapping of Parts” process outline in Chapter 5, Section 5.1.


Rev No.: 20


Receiving

Chapter: 4

Section: 3.1



SUSPECTED UNAPPROVED PARTS (SUP)

1. General

A. This section has been developed to increase awareness of Suspected Unapproved Parts.

B. The information that is contained in the Advisory Circulars, applicable Federal Regulations, and any official documentation which addresses the Suspected Unapproved Parts Program will always take precedence and must be referred to for clarification of any unresolved matters. Reference AC 21 - 29 as revised.

2. Definition

A. Suspected Unapproved Part (SUP): A part, component or material that is suspected of not meeting the requirements of an approved part. A part that, for any reason a person believes is not approved. Reasons may include findings such as different finish, size, color, improper (or lack of) identification, incomplete or altered paperwork or any other questionable indication.

NoteParts damaged due to shipping are not SUP.

3. Procedures

A. Any persons questioning the validity and approval of a part of its acceptance should contact the Manager, Quality Control.

B. Any SUP will be placed in the receiving quarantine cage and Quality Control notified. Quality Control will evaluate for disposition (Repair Station and Quality Manual, Section 05.00).

(1) Any part requiring investigation will be quarantined.

(2) Quality Control is responsible for investigating and reporting suspected unapproved parts to the FAA.

C. See Chapter 4, Section 1.1 of this manual for Receiving Parts and Materials.


Rev No.: 23


Receiving

Chapter: 4

Section: 4.1



AIRCRAFT PART CANNIBALIZATION PROCESS FOR AMES TEARDOWN AIRCRAFT

1. Cannibalization of Parts Procedures

A. The following procedures will be used to appropriately cannibalize parts from AMES owned teardown aircraft:

(1) Material Services will generate the Parts/Cannibalization Request for AMES Teardown Aircraft (AMS-010), including the part number, serial number (if applicable), tail number or next higher assembly, and relative position.

(2) The request will be forwarded to AMES Heavy Maintenance Management for approval of parts removal.

(3) Once approval is provided, production will perform the removal.

(4) Production will document the removal and record the specific information of the part.

(a) A Non-Routine for the part removal will be generated in the work package for the aircraft including part number, serial number and position.

(b) An entry will be made in the work package component control sheet.

(5) The part and the AMS-010 will be delivered to Material Services.

(6) A copy of the AMS-010 will be made and entered in the donor aircraft work package.

B. Procedures for completing the AMS-010 are in Chapter 8, Section AMS-010.

C. Inventory Management

(1) Material Services will conduct a monthly physical inventory for unsold parts removed from the aircraft. The count will include both on-hand stock and parts at outside repair vendors. The inventory count will be turned in to the AMES Controller by the 5th work day.

(2) Valuation: Based on allocation of 85% of market price for part removed plus in-house removal cost and any repair costs. Market price appraisal will be provided by the Manager Material Services. An active inventory value schedule will be managed by the Controller. Once the aircraft purchase costs is exhausted, part book values will only reflect tear down and repair costs.

D. Customer Pricing

(1) Customer pricing should exceed the sum of the cost of removal, any in-house or external repair costs, and an allocation of the teardown aircraft purchase cost.


Rev No.: 22


Material Control & Handling

Chapter: 5

Section: 1.1



ELECTROSTATIC DISCHARGE SENSITIVE (ESDS) DEVICE

1. General

A. Electrostatic or Static Sensitive nomenclature is considered the same.

B. Electrostatic charges (static electricity) referred to in this procedure are generated and stored on plastic surfaces, garments, ungrounded human bodies and other commonly unnoticed sources of static electricity.

(1) The passage of these charges through electrostatic discharge sensitive devices can result in component failure, major electrical characteristic change or performance degradation.

(2) Keep static generators (i.e. styrofoam cups, cellophane wrappers, etc.) away from the work areas.

(3) These precautions are especially important in areas of low humidity where electrostatic problems are more prevalent.

C. Examples of Electrostatic Discharge Sensitive (ESDS) devices may include microcircuits, discrete semiconductors, thick and thin film resistors, integrated circuits, hybrid devices and piezoelectric crystals.

D. All aircraft contain subassemblies and devices in Line Replaceable Units (LRU) and Line Replaceable Modules (LRM). These high-density, high-speed digital circuits are very susceptible to the effects of ESD and electromagnetic fields.

2. Procedures

A. In the event that ESDS devices are found in any area (except during shop repair process) without their respective protective bags or conductive caps, proper protective bags or caps should be installed and the device routed to repair services for a service evaluation.

B. Do not wear smocks, gloves, finger cots or sleeve protectors made of plastic, nylon or rubber in the work area where ESDS devices are handled.

3. Identification of ESDS Devices

A. The electrostatic-sensitive device (ESD)) decals vary from vendor to vendor having such insignias as a circle with a both of lighting, a circle with arrows pointing inward, etc. The decals will be labeled “Static (or Electrostatic) Sensitive Device.”

B. All devices with ESD decals are considered ESDS Units.

C. If a device does not contain an ESD decal, refer to the Manufacturer’s Component Maintenance Manual or this manual to ascertain which units or devices are considered ESDS devices.


Rev No.: 22



Chapter: 5

Section: 1.1


4. Mats and Wrist Straps

A. Mats and wrist straps will be tested each month in accordance with the AMES Process Standards Manual.

B. The Material Services ESDS Work Station Test Verification form (AMS-005) is used to verify monthly tests are completed.

(1) See Chapter 8, Section AMS-005 for instructions on completing the AMS-005.

(2) The AMS-005 forms will be maintained for one year at the work station.


Rev No.: 20



Chapter: 5

Section: 2.1



BATCH/LOT CONTROL

1. General

A. Batch And lot traceability shall be maintained for parts that are identified as batch or lot traceable. This material will be stored separately which will ensure that material from different batches/lot will not commingle.

B. The AMES Material Services, Inc. Representatives will maintain records indicating the quantity originally received and quantity sold from each batch to each customer to facilitate recall notification if required. The quantity received, less sales quantity should equal the inventory.

C. PMI is batch, lot or serialized controlled. In the event a batch requires splitting, the following procedures will be used.

(1) A Batch Tracking form (AMS-003) will be fully completed when any quantity less than the entire batch is sold or issued.

(a) See Chapter 8, Section: AMS-003 for complete instructions for filling out the form.

(b) The batch number, original batch quantity and part number are recorded on the top of the form.

(c) The person pulling the parts will also complete the lower portion of the form which includes:

1 Sold To - The company name

2 Quantity Sold/Issued

3 Date Sold/Issued, Sold/Issued Quantity

4 Remaining Quantity - How many are left in the batch on the shelf.

(2) A copy of all original trace documentation will be made to send/ship with the order.

(a) All copies of the trace documentation will be stamped “Certified True Copy.”

(b) All copies will have a single line drawn through the original quantity and the quantity being shipped/issued will be written in.

(3) The AMS-003 form will be paper clipped to the front of the original trace documents and either placed with the parts or placed back in the correct record storage bin.

(4) When the last of a batch has been sold or issued, the AMS-003 forms will be maintained in a file named “Completed Batch Tracking Forms” in the Sales office for a minimum of seven (7) years.

(a) The completed forms will be filed by part number.


Rev No.: 18



Chapter: 5

Section: 3.1



STORAGE OF PARTS AND MATERIAL

1. General

A. This section describes the storage of materials and parts for AMES Material Services, Inc. All materials, parts, assemblies and sub-assemblies shall be stored and/or stocked in a manner which will prevent damage and/or deterioration.

B. This section will also provide information on the component/material storage shelf location identification numbering system.

2. Storage Procedures

A. All parts and materials will be safely stored and protected from physical and environmental damage as follows:

(1) All parts that are subject to deterioration or contamination shall be stored in plastic packaging or other suitable covering (i.e., instrument boxes, wooden crates, ATA containers).

(2) All equipment with hoses and lines will be capped and/or plugged to prevent damage from moisture and/or dust.

(3) All O-rings will be stored in protective packaging. O-rings received from suppliers that are not in brown, sealed packaging, will be stored in sealed containers in a manner that will prevent exposure to light.

(4) All A/C components with ports/openings, will be capped or plugged to prevent damage from moisture and/or dust.

B. Serviceable components will be stored separately from unserviceable components.

C. All components will be properly identified.

D. All condemned parts will be stored in the 'Quarantine Cage'.

E. All parts or material in the Quarantine cage awaiting discrepancy response need to be resolved within 60 calendar days. If not resolved within that time frame, the component or material will be returned to the supplier.


Rev No.: 16



Chapter: 5

Section: 4.1



PART NUMBERING

1. General

A. Parts and material will be labeled with the prime manufacturer’s part number.

B. Following the direction or notification of distribution of sub-standard or otherwise non-conforming material AMES Material Services, Inc. will:

(1) Quarantine all related material remaining in stock.

(2) Within 24 hours of confirmation, notify all recipients of such parts of the sub-standard or otherwise non-conforming issues.

(3) Notify the accreditation organization of the distribution of the sub-standard or otherwise non-conforming material.


Rev No.: 21



Chapter: 5

Section: 5.1



SCRAPPING OF PARTS

1. General

A. Parts received from any inventory and/or repairs that are deemed not repairable will be scrapped per the following procedures.

2. Expendables

A. Expendables - Any 'as removed' expendables will be evaluated by AMES Material Services, Inc.

B. Expendables - Parts being returned by customer due to not being 'NS' expendables.

(1) The reason for scrapping of returned material from customer would be noted on the R-23 Scrap Report (see Figure 1 on page 2).

(2) See the RSQM Section: 06.R-23 for instructions on completing the R-23.

C. Any expendables, repairable or rotables that have been modified or manufactured without PMA approval cannot be sold to any customer and must be scrapped.

D. Repairables and Rotables - Any repairables and rotables returned by the customer due to being deemed 'BER' by a certified FAA repair facility will be determined by the Supervisor of AMES Material Services, Inc. to be scrapped.

E. Parts or material will be mutilated to the extent to preclude the possibility of being restored and returned to service. This will be verified by the Supervisor of AMES Material Services, Inc. and/or their designee.

F. Parts not in inventory, such as parts included on a manifest but not included with a physical shipment, will be scrapped with a clear explanation in the remarks section of the Scrap Report (R-23) and placed in a separate file.

G. Records will be maintained on all material that is scrapped. The records will document the name and title of the person responsible for verifying the material was adequately mutilated before being scrapped. These records will be retained for a minimum of seven years.

H. All scrapped parts will be destroyed per, but not limited to, the following procedures:

(1) Grinding.

(2) Burning.

(3) Removal of a major lug or other integral feature.

(4) Permanent distortion of parts.

(5) Cutting a hole with cutting torch or saw.

(6) Melting.

(7) Sawing into many small pieces.


Rev No.: 21



Chapter: 5

Section: 5.1


Repair Station #ABXR001A Scrap Report (R-23)Figure 1

REPAIR STATION #ABXR001A

SCRAP REPORT

PART NO.:

SERIAL NO.:

QTY.:

W.O. NO.:

DESCRIPTION:

CUSTOMER P.O. NO.:

CUSTOMER:

SCRAPPED BY (SHOP):

REASON SCRAPPED:

INSP BY:

DATE:

A/C TAIL NO.:

MANAGER, QUALITY CONTROL:

DATE:

REMARKS:

DIST: REPAIR STATION COPY - TO CUSTOMER COPY - WITH WORK ORDER COPY - WITH SCRAP UNIT Procedures for this form are in the RSQM, section 06.R-23

R-23 03FEB2012


Rev No.: 20



Chapter: 5

Section: 6.1



MATERIAL RECALL NOTIFICATION

1. Part or Material Recall

A. When a supplier or former owner of a part or material notifies Material Services of a product that is substandard.

B. Guidelines for reporting part or material recalls.

(1) Material Services employee will notify the Supervisor, Material Services immediately when notice of a recall is received. The supervisor will be given all the information the employee received.

(2) Supervisor, Material Services will notify the Director, Material Services and Manager, Quality Control of the recall and all pertinent information.

(3) The Material Services staff will perform research to determine what parts/materials are currently in stock and what customers the parts/materials have been sold to.

(4) Any recalled part(s)/material(s) in stock will be quarantined in the Material Services quarantine cage.

(5) The Director, Material Services and Manager, Quality Control will be notified of the quarantined part(s)/material(s) and what customers purchased the recalled part(s)/material(s).

(6) The DQA will decide the disposition of the quarantined part(s)/material(s).

(7) A letter will be emailed or mailed to all customers who purchased any of the recalled part(s)/material(s) from Material Services.

(8) A response will be sent to the company or entity that notified Material Services of the recall. This response will include:

(a) How many parts were still in inventory.

(b) The disposition of the part(s)/material(s) from the inventory.

(c) Customers who purchased the part(s)/material(s).

(d) The disposition of the part(s)/material(s) purchased by customers.

(9) The Director, Material Services or Manager, Quality Control, will determine and advise if any further action is required.


Rev No.: 18



Chapter: 5

Section: 7.1



SHELF LIFE MATERIAL

1. General

A. It is the policy of AMES Material Services, Inc. to identify and control parts and material that are subject to shelf life expiration.

B. Parts and material received by AMES Material Services, Inc. identified as having shelf life will have the expiration date entered in the AMES Material Services, Inc. computer system.

C. AMES Material Services, Inc. will review the computer system monthly for expired material. The programs utilized for this purpose are the “Shelf Life Report” and the “TSO or Off-Wing Component Status” reports.

D. Material expiring within 30 days will be deemed unserviceable and reviewed for disposition by the Supervisor of AMES Material Services, Inc.

E. All parts and material transferred into FTZ from any inventory that has an existing shelf life, will be reviewed by the Manager of Quality Control for applicability.

(1) Shelf Life Limits that are established by the OEM will remain.

(2) Parts and material with AMES, Inc. and/or PMI generated shelf life limits will be reviewed for need. Manager, Quality Control will determine if they remain or are deleted.


Rev No.: 16


Packaging & Shipping

Chapter: 6

Section: 1.1



PACKAGING

1. General

A. AMES Material Services, Inc. will store and deliver material, whenever practical, in manufacturers original packaging. Packaging will identify the part number, serial number or batch number, condition and quantity.

B. AMES Material Services, Inc. utilizes ATA Specification 300 packing or equivalent, or customer specified packaging when appropriate. Hazardous material is stored, packaged and shipped in accordance with Department of Transportation Guidelines CFR 49.


Rev No.: 20



Chapter: 6

Section: 2.1



SHIPPING/PACKAGING/CRATING PARTS AND MATERIAL

1. General

A. This section provides the policy and procedure for packaging, crating and shipping of components, parts and materials from the AMES Material Services, Inc. Department.

2. Packing and Crating

A. All parts and materials will be packaged and/or crated to best prevent damage, deterioration, and/or corrosion to the product. AMES Material Services, Inc. will provide the following:

(1) All parts, components, and materials will be placed into suitably sized containers, strong enough to support the contents.

(2) At least three (3) inches of packing material will be placed between parts, components and/or materials in the same packing container. The same amount of packing material will be placed between items and the packing container.

(3) Components/parts, subject to leakage, will be capped, plugged and sealed in plastic bags.

(4) Extremely fragile shipments will be packaged accordingly and the shipment package labeled “Fragile” with any other labeling necessary to protect the item (i.e. avionics instruments).

(5) Crating will be used to keep bulk items together, or for larger parts, components and/or materials.

(6) Hazardous Material type items, will be separated and shipped in accordance with CFR 49 (Chapter 7, Section 1.1).

3. Shipping of Parts and Materials

A. Various documents are used for shipping, the following are the primary documents used to initiate the shipping process.

(1) Repair Order Forms

(2) Picklist from Material Services

(3) Sales Order

(4) “SMT” Surplus Material Transfer

(5) Shipping Ticket


Rev No.: 19



Chapter: 6

Section: 3.1



MATERIAL SERVICES SHIPPING PROCEDURES

1. General

A. AMES Material Services, Inc. packages parts and material in accordance with ATA Specification 300 or equivalent, as appropriate for the material being shipped. The material will be packed in a container in a manner that precludes damage from rough handling of the container.

2. Inspection

A. The storekeepers will inspect parts and material to be shipped by AMES Material Services, Inc. A complete visual inspection of items to be shipped will include:

(1) A check for obvious physical damage.

(2) Verification that all appropriate plugs and caps are installed, if applicable.

WARNING: TAPE SHALL NOT BE USED TO COVER ELECTRICAL CONNECTORS OR FLUID FITTINGS/OPENINGS. ADHESIVE RESIDUE CAN INSULATE ELECTRICAL CONNECTORS AND CONTAMINATE HYDRAULIC OR FUEL UNITS.

(3) Verification that part numbers (including dash numbers and letters), model numbers, serial number, lot and/or batch numbers, quantity numbers, purchase order numbers, exchange order numbers, repair order numbers, and sales order numbers of the material being inspected, match the accompanying documentation.

(4) Verification that part number (including dash numbers and letters), model numbers, serial numbers, lot numbers, lot and/or batch numbers, quantity numbers, purchase order numbers, exchange order numbers, repair order numbers of the material being inspected, match the customer purchase order, exchange order, or repair order.

(5) Verification that the packing slip contains all information required by the customer.

(6) Verification that the shipping container and packaging are appropriate for the material being shipped.

(7) Verification that all appropriate documentation, in accordance with customer requirements, is properly completed and signed.

(8) Verification that material classified as HAZMAT (Hazardous Material) is inspected and shipped by appropriately trained and qualified personnel.

3. Packaging & Crating

A. All parts, components, and materials will be placed into suitably sized containers, strong enough to support the contents.

B. At least three (3) inches of packing material will be placed between parts, components and/or materials in the same packing container. The same amount of packing material will be placed between items and packing container.

C. Components/parts, subject to leakage, will be capped, plugged and sealed in plastic bags.


Rev No.: 19



Chapter: 6

Section: 3.1


D. Extremely fragile shipment will be packaged accordingly and the shipment package labeled “Fragile” with any other labeling necessary to protect the item (i.e., avionics instruments).

E. Crating will be used to keep bulk items together, or for larger parts, components, and/or materials.

4. Overnight Shipments

A. The pick list (PICKLIST) from the PMI will have a field 'ship via'. This is where the sales rep. will fill out the method of shipment.

B. All overnight shipments within the United States will be shipped via UPS, FedEx or other special customer request.

C. Copies of the part(s) identification tag(s), teardowns, FAA Form 8130-3 must be made on serviceable and rotable parts. Attached to the Material Services copy of the pick list and sales order. The originals will go with the customer's material.

D. Hardware and expendables will be packaged separately in a small clear bag with the part number marked legibly on the bag.

E. Fragile parts (avionics/instruments/indicators, etc.) will be packed with foam. These parts will be bagged with plastic bags and the box will be lined with instapac film. Parts that are not fragile will be wrapped with bubble wrap and the box packed with peanuts.

(1) A routing label must be attached to the shipment, which references the 'AWB' number, the routing code, and the number of packages with that 'AWB' for multiple lot shipments.

(2) The pick list should be updated in PMI with the AWB, number of packages, total weight, Storekeeper named that is shipping package, and quantity. The shipping charges are entered with the appropriate rate chart.

(3) The second copy of a manual sales order (yellow) or a copy of a completed system generated pick list is to be folded and placed in a blister pack with the shop to address displayed. Two strips of shipping tape should be applied to the blister pack to keep secured.

(4) AOG labels must be applied to the outside of the package.


Rev No.: 20


HazMat

Chapter: 7

Section: 1.1



HAZARDOUS MATERIAL

1. Policy and Procedures

A. General

(1) This section outlines policy and procedures for the storage, handling, packaging, shipping, and labeling of hazardous materials, within the guidelines of CFR 49/IATA regulations.

(2) AMES Material Services, Inc. is responsible for remaining in compliance with the Code of Federations, Title 49/IATA - Transportation of Hazardous Material.

(3) Hazardous Materials will be identified using the Safety Data Sheet (SDS).

(4) All materials verified, as requiring hazardous shipment procedures will be labeled with a magenta colored label. The information on the label will be “HAZ” and the applicable UN#. This will be done before the materials are stocked in the storage location.

(5) Those materials similar in nature (e.g., solvents, adhesives, or cleaning fluids), that are verified as not requiring hazardous shipment procedures will be labeled with a green label. These labels will have printed on them NON-HAZ.

(6) All expendable hazardous materials will be stocked in the designated locations for Hazardous Materials ONLY.

(7) The applicable SDS to the materials will be kept in the bin box at all times.

(8) Only hazardous materials certified shippers would ship any hazardous substance and/or part.

(9) AMES Material Services, Inc. Storekeeper (shipper) is responsible for the following criteria.

(a) All employees preparing shipments will have current training status.

(b) All shipments will be prepared to CFR 49/IATA specifications.

(c) All shipments will have the signature of the shipper preparing the shipment.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-001


Part Identification Tag (AMS-001)

1. Parts Tag for Non-Tagged Parts

A. This procedure is for stocking non-tagged inventory whether they are As Removed, Serviceable or New Surplus.

B. Storekeeper will determine that part being received is in the condition identified on the provided documentation.

C. Storekeeper will enter the following information on the Identification Part Tag and attach it to the part (see Figure 1).

NoteThe ABX SE-07 tag may be used in place of the AMS-001 tag.

(1) A/C REG. # - The registration number of the aircraft the part was removed from, if applicable.

(2) POSITION - If known, the position of the aircraft that this specific part was removed from (i.e. R/H Main Landing Gear). If the position is not known, leave the area blank.

(3) P/N - The manufacturer’s number for the part.

(4) S/N - The serial number of the part, if applicable.

(5) DESC - Manufacturer’s nomenclature for part.

(6) CONDITION - The condition of the part as received.

(7) CUSTOMER - The consignment / owner of the part.

(8) T.T. CYCLES - The total time and cycles of the part, if applicable.

(9) ORDER # - The repair or purchase order the part was received on.

(10) PART CODE - The PMI part code assigned to the part number, if applicable.

(11) SIGNATURE - The Storekeeper’s signature.

(12) Date - The date tag is filled out.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-001


Figure 1

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4

5 6

7 8

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12

3

10


Rev No.: 18


Forms

Chapter: 8

Section: AMS-002


SALES ORDER (AMS-002)

1. Purpose

A. All sales must be recorded on a hand written sales order or system generated sales order. this includes sales, donations, loans or exchanges.

2. Computer Generated Orders

A. System Generated Picklist - This is used for all items listed in the PMI system (see Figure 1 on page 2).

(1) Update System Generator screen.

(a) Option 3, 20, 17 (ENTRY UPDATE)

(b) Bill Customer Number

(c) Ship Via

(d) Customer PO

(e) Priority of order placed

(f) MEMO - if necessary

(g) Sales Representative User ID

(h) Shipping Instructions

(i) Handling Instructions

(j) Terms Approval

(k) Ship to customer

(l) Item number

(m) Quote number

(n) Part number

(o) Select F-10 (pick batch)

(p) Enter Price

(q) Enter QTY

(2) Generating Sales Order and Ship Ticket

(a) PMI System 3, 20, 18

(b) Enter Sales Order Number

(c) Enter Shipping Cost – is any

(d) Enter weight of shipment

(e) Enter waybill number


Rev No.: 18


Forms

Chapter: 8

Section: AMS-002


(f) Misc. Charges if applicable

(g) Number of containers

(h) Print for customer (YES or NO)

(i) Enter and then Y

(3) The Material Services Representatives will generate the pick list and storekeepers will ship the material and finish the pick list.

Computer Generated OrderFigure 1


Rev No.: 18


Forms

Chapter: 8

Section: AMS-002


3. Manual Sales Orders

A. A Manual Sales Order is used for non-system parts, scrapped materials, or brokered parts.

NoteThe ABX PU-09 Sales Order may be used in place of the AMS-002.

B. AMS-002 Entry Instructions (see Figure 2 on page 5)

(1) CUSTOMER NAME - Enter customer’s company name.

(2) CUSTOMER CONTACT - Enter name of person submitting purchase order.

(3) SHIP TO - Enter full shipping address.

(4) CUSTOMER NO. - Enter the customer’s purchase order number.

(5) TITLE OF CONTACT - Enter the position of customer contact (i.e. owner, buyer, etc.).

(6) BILL TO - Enter the full billing address of customer for invoice.

(7) ORDER TAKEN BY - Enter sales representative’s name handling transaction.

(8) PHONE NO. - Enter customer’s phone number.

(9) DATE - Enter the date the order is taken.

(10) CREDIT TERMS - Check the credit terms for the shipment.

(a) PREPAID - For Net-30 terms.

(b) COLLECT - For freight being paid for by the customer on their account or collect.

(c) C.OD. - For cash on delivery.

(11) METHOD OF SHIPMENT: Check method of transport:

(a) A.O.G. (Aircraft On Ground) - Shipment will go out overnight or counter-to-counter, via commercial airline.

(b) EXPEDITE - Shipment will go out second day service.

(c) ROUTINE - Shipment will go out ground service, via truck.

(12) QTY. - Number of units ordered per line item.

(13) PART NO.

(14) SERIAL NO.

(15) TAG/I.D. NO.

(16) COND. -

(17) DESCRIPTION -

(18) PRICE EACH -

(19) EXTENDED PRICE -


Rev No.: 18


Forms

Chapter: 8

Section: AMS-002


(20) QUANTITY SHIPPED -

(21) LOCATION - The stocking location from where part was pulled.

(22) CHARGES - If a driver from Security is used for a counter-to-counter sent to an airport for material to ride a commercial flight. Usual fee $150.00.

(23) SPECIAL INSTRUCTION - Used if item is hold for pick up or any other pertinent information.

(24) DESIRED METHOD OF TRANSPORT - Enter method check in box (11).

(25) SHIPMENT APPROVED BY: Signature of sales representative handling the transaction.

(26) DATE APPROVED - Enter date the sales representative approved shipment.

(27) SHIP VIA - Overnight Service.

(28) WAYBILL NO. -

(29) NO. OF PACKAGES - Enter the total number of packages being shipped.

(30) TOTAL WEIGHT - Enter the total weight of the packages being shipped.

(31) FREIGHT CHARGES - Enter dollar amount if not shipped on customer’s account.

(32) SHIPPED BY - Enter name of storekeeper shipping the material.

(33) DATE - Enter the date of shipment.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-002


Manual Saels OrderFigure 2

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22 23

24 25 26

27 28 29 30

31 32 33


Rev No.: 18


Forms

Chapter: 8

Section: AMS-003


BATCH TRACKING FORM (AMS-003)

1. AMS-003 Procedures

A. A Batch Tracking form (AMS-003) will be fully completed when any quantity less than the entire batch is sold or issued.

B. AMS-003 Entry Instructions (see Figure 1 on page 2):

(1) PART NUMBER - Enter the part number sold to the customer.

(2) ORIGINAL QTY - Enter the quantity of parts in batch prior to sale.

(3) BATCH NUMBER - Enter the batch number from inventory system which the part(s) was pulled from.

(4) SOLD/ISSUED TO - Enter the name or customer # of the company part(s) were sold to.

(5) QTY SOLD/ISSUED - Enter how many part(s) were sold to customer from this batch.

(6) DATE SOLD/ISSUED - Enter the date the part(s) were sold out of the inventory system to the customer.

(7) SALES ORDER OR WORK ORDER NUMBER - Enter the sales order or work order number the inventory system assigned.

(8) REMAINING QTY - Enter how many parts are remaining from this batch after the sale is completed.

(9) EMPLOYEE INITIALS - The initials of the person that processed this batch.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-003


Figure 1

BATCH TRACKING FORM

AMS-003 07MAR2012

PART ORIGINAL BATCH NUMBER: QTY: NUMBER:

SOLD/ISSUED TO QTY SOLD/

ISSUED DATE SOLD/

ISSUED SALES ORDER or

WORK ORDER NUMBER REMAINING

QTY EMPLOYEE

INITIALS

1 2 3

4 5 6 7 8 9


Rev No.: 18


Forms

Chapter: 8

Section: AMS-004


DATA INPUT SHEET (AMS-004)

1. Purpose

A. The AMS-004 is used when consignment material is received. When each part is received a Data Input Sheet will be completed.

B. Each sheet will be inspected for correct part number and serial number if applicable, and signed off by AMES Material Services, Inc. Supervisor, Services Representative, or Storekeeper.

2. Procedures

A. AMS-004 Entry Instructions

(1) A/C TYPE - To be designated by the Supervisor of AMES Material Services, Inc.

(2) PART NO. - Actual manufacturers part number verified by data plate and to match part number listed on the tag. Include dashes if shown on the part.

(3) DESCRIPTION - The technical description of the part. Technical descriptions can be found in 'PMI' system, AS400 system, or asked for the assistance of the Supervisor, Sales Rep., or Storekeeper.

(4) KEYWORD - One word description that describes the part.

(5) UNIT OF ISSUE - Each (ea), pound (LB), foot (ft.), etc.

(6) QUANTITY - The number of part to be stocked and entered into the PMI system.

(7) INV. CLASS - There are separate classes (E) expendable, (F) repairable, and (R) rotable. A part that is used only once is an expendable (i.e., bolt, rivet, washer, etc.). A part that can be repaired and used again but does not require a serial number is a repairable. A part that can be repaired and must have a serial number is a rotable.

(8) SERIAL NUMBER - The correct 'OEM' serial number recorded from the 'OEM' data plate located on the part. If the part does not have a serial number, notify a storekeeper and they will assign a serial number. 'OEM' serial number must be used if on data plate. Verify serial number written on sheet to data plate to MAKE SURE CORRECT.

(9) TAIL # - Enter the A/C tail number part was removed from, if any.

(10) TAG NUMBER - Usually located in the upper right hand corner of tag and in bold print.

(11) COMPANY TAGGED - The airline or repair agency responsible for making the part airworthy (Overhauled or Serviceable).

(12) TAG DATE - The date found on the tag or FAA Form 8130-3.

(13) COND. - The condition of status of the part. (N) New, (NS) New Surplus, (OHC) Overhauled, and (SVC) Serviceable. A part that says bench checked, modified or repaired is considered serviceable. Any part considered 'OH' or 'SV' must have tagged by and date, also serial number, if applicable. Any problems or discrepancies must be brought to the attention of the AMES Material Services, Inc. Supervisor.

(14) BATCH # - Enter PMI batch number.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-004


(15) FORM COMPLETED BY - The first and last initials of the person completing the form.

(16) LOCATION - Enter FTZ if part is in Serviceable or higher conditon OR enter QTZ if the part is in As Removed condition.

(17) BIN LOCATION - The bin location the part is stocked is entered in this section. All parts of the part number must be stocked at the same location.

(18) PART STOCKED BY - Person stocking part must initial that part was stocked on shelf.

(19) DISCREPANCIES - To be filled out only by Storekeeper and kept separately from other material.

(20) ATA CODE - To be filled out by Material Services Rep. or Storekeeper.

(21) LINE ITEM # - To be completed by data entry clerk.

(22) ENTERED BY - Initials of data entry clerk.

(23) DATE - Date of entry.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-004


Data Input Sheet (AMS-004)Figure 1

DATA INPUT SHEET

AMS-004 07MAR2012

A/C Type ATA Code

Part No. Line Item #

Description Entered by

Keyword Date Entered

Unit of Issue

Quantity

Inv. Class Form Completed by

SERIAL # TAIL # TAG# COMPANY TAGGED TAG DATE COND. BATCH #

Location Bin Location Part Stocked by DISCREPANCIES: PLEASE CHECK ALL THAT APPLY

QUANTITY IS _____ MORE OR_____ LESS THAN QTY. ON MASTER LIST

PART NO. ON PART DOES NOT MATCH

SERIAL NO. ON PART DOES NOT MATCH SERIAL NO. ON TAG

OTHER _____________________________________________________________

1

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Rev No.: 18


Forms

Chapter: 8

Section: AMS-005


ESDS WORK STATION VERIFICATION FORM (AMS-005)

1. The Material Services ESDS Work Station Test Verification form (AMS-005) is used to verify monthly tests are completed in accordance with the Process Standards Manual.

A. AMS-005 Entry Instructions (see Figure 1 on page 1):

(1) DATE - Enter the date the test is started.

(2) PERSON PERFORMING TEST - Print the name of the person performing the test.

(3) INITIALS - Enter the initials of the person who performed the test.

(4) ESDS MATERIAL TESTED - Check “OK” if test passed, check “FAILED” if not.

(5) NOTES: Enter remarks if test failed or any information needed to keep a good record of test.

ESDS Work Station Verification (AMS-005)Figure 1

ESDS WORK STATION VERIFICATION FORM

AMS-005 07MAR2012

DATE PERSON PERFORMING TEST (print name)

INITIALS ESDS MATERIAL TESTED NOTES

OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED OK FAILED

1 2 3 54


Rev No.: 18


Forms

Chapter: 8

Section: ASA Checklist


ASA CHECKLIST

1. Auditing Checklist

A. The Aviation Suppliers Association Quality System Standard Checklist will be used for Self-Audit/Evaluation, Annual Surveillance and Special Audit. A copy of the checklist is available on the ASA web site (www.aviationsuppliers.org/). In order to ensure the latest revision to the checklist is being used a copy will be printed at the time an audit is due.


http://www.aviationsuppliers.org/

http://www.aviationsuppliers.org/

Rev No.: 19


Forms

Chapter: 8

Section: AMS-006


MATERIAL CERTIFICATION FORM - ATA SPECIFICATION 106 (AMS-006)

1. Material Certification Form

A. AMES Material Services, Inc. material certification form stating condition and manufactured by a FAA approved manufacturer will be sent with each part shipped per customer's purchase order. See Chapter 1, Section 5.1 of this manual for additional procedures.

B. The AMS-006 is a Word form completed on a computer.

C. Instruction for filling out the certification form:

NoteBlocks 1. through 4. and 9. are pre-filled out on the form.

5A Seller’s Contract # - The Sales Order number that was created at the time of initial processing of the customer’s Purchase Order. This is the number AMES uses to track and identify orders.

5B. Buyer’s Contract # - The Purchase Order number or Identifying number the customer uses to be able to track and identify the order.

6. Item - Line item number

7. Description - A short description of the product being sold.

8. Manufacturer’s Part Number - The number of the product sold.

9. Eligibility - To be determined by installer. This information does not change.

10. Qty - The amount and unit of measure for the product sold.

11. Serial/Batch -

(a) Rotable part enter the serial number, the batch number is optional.

(b) Expendable/Repairable part enter the batch number

12. Status - The condition of the part sold at the time of sale.

NoteBlock 13A is pre-filled on the form. This information does not change.

13B. Obtained from - Information about where the part sold was previously obtained from (ex. consignment, airline, OEM or Vendor).

13C. Last Certificated - For products that are NOT in new condition. Enter what facility was responsible for the last repair of the item sold.

NoteBlocks 14. - 17. are not used by Material Services.

18. Verification - Block does not change.

19. Signature - Signature of the person shipping and finalizing the order sold. The signature confirms that all documentation matches product being sold and order is ready to ship.

20. Name - Print name of person responsible for the shipping and finalization of the product sold.


Rev No.: 19


Forms

Chapter: 8

Section: AMS-006


21. Date - Enter the date the sale was approved for shipment.

Material Certification Form Figure 1

AMS-006/12JUN2012

Original PART OR MATERIAL CERTIFICATION FORM ATA SPECIFICATION 106

2. Seller’s Name: 3. Reference #

AMES Material Services, Inc. 14013384

4.Organization: Phone#: 1-937-382-5591

AMES Material Services, Inc.

Address:

Fax#: 1-937-366-3092

5A. Seller’s Contract #: 5B. Buyer’s Contract #: PO #:

6. Item 7. Description 8. Manufacturer’s Part 9. Eligibility 10. Qty. 11. Serial/Batch 12. Status

To Be Determinedby Installer

ea SN#

Batch#

13A. Remarks:

The above unit(s) has not been subjected to extreme stress or heat (as in an engine fire or incident). The above unit(s) was not purchased from any Government or Military source.

13B. Obtained From: 13C. Last Certificated Agency:

14. New Parts/Material Verification: THE FOLLOWING SIGNATURE ATTESTS THAT THE PART(S) OR MATERIAL(S) IDENTIFIED ABOVE WAS (WERE) MANUFACTURED BY FAA PRODUCTION APPROVAL HOLDER (PAH) OR TO AN INDUSTRY COMMERCIAL STANDARD.

18. Used, Repaired, Overhauled or New Surplus Parts Verification: THE FOLLOWING SIGNATURE ATTESTS THAT THE DOCUMENTATION SPECIFIED ABOVE OR ATTCHED IS ACCURATE WITH REGARD TO THE ITEM(S) DESCRIBED.

15. Signature: 19. Signature:

16. Name: 20. Name:

17. Date: 21. Date: NOTICE: The above signature binds the seller and the SIGNER to the accuracy of the information provided in the FORM. Should the information provided in this FORM contain inaccuracies or misrepresentations, the signer and SELLER may be liable for damages and be subject to criminal prosecution under state and federal law.


Rev No.: 18

Date: 03-07-2012MATERIAL SERVICES PROCESURES MANUAL

Forms

Chapter: 8

Section: AMS-007


SALES ADJUSTMENT FORM (AMS-007)

1. Sales Adjustment

A. Am AMS-007 is used when a customer asks to receive a partial credit because of higher than expected repair cost, etc.

B. AMS-007 Entry Instructions (see Figure 1 on page 3):

(1) RETURN/ADJUSTMENT - Check applicable box.

(2) RETURN AUTHORIZATION # - Enter sequence of numbers to keep track of returns.

(3) SALES ORDER # - Enter PMI sales order number or hand written sales order number for the return/adjustment.

(4) NAME - Enter name of the customer requesting a return/adjustment.

(5) ADDRESS - Enter customer's bill to address.

(6) STATE/PROVINCE - Enter the state or province of the company.

(7) ZIP/POSTAL CODE - Enter the zip or postal code of the company.

(8) CONTACT - Enter the customer contact requesting the return/adjustment.

(9) P.O. # - Enter customer’s purchase order number.

(10) PHONE # - Enter customer contact’s phone number.

(11) FAX # - Enter customer contact’s fax number.

(12) RE-STOCK CHARGE - Enter yes or no; will the customer be charged to re-stock the unit(s) on the shelf?

(13) PRE-PAID - Yes or No, did the customer pre-paid freight.

(14) COLLECT - Yes or No, did the customer ship collect.

(15) UPS - Yes or No, if the order had been shipped by UPS.

(16) FEDEX - Yes or No, if the order had been shipped by FEDEXO

(17) TRUCK - Yes or No, if part was shipped by truck.

(18) OTHER - List how the unit was shipped if not done by UPS, FEDEX, or Truck.

(19) QTY - List the number of parts being returned.

(20) PART NUMBER - List the part# of the part that is being returned or an adjustment is being done.

(21) KEY WORD - Description of the unit being returned or an adjustment is being done.

(22) S/N - List the serial number that is on the unit if it is a rotable or “f” class item if it has one.

(23) TAIL # - List the aircraft's tail number.

(24) COND. - The condition the part is in when unit was sold. ASR, SVC, OHC or NEW.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-007


(25) CREDIT - Write down the dollar amount of credit being given to the customer.

(26) TOTAL CREDIT - Write down the total dollar amount of credit being given to the customer.

(27) RESTOCK FEE - Write down the dollar amount if there is a re-stock fee being charged.

(28) GRAND TOTAL - Add total credit, and re-stock fee to come up with grand total.

(29) LOCATION - This is the bin location the unit was in when sold out of PMI.

(30) RETURN APPROVED BY - Supervisor should sign if when approved to do a return/adjustment.

(31) DATE - The date that return/adjustment was signed by supervisor.

(32) DATE CRT UPDATED - Put date the day the credit was updated.

(33) RECEIVED BY - Sales Representative that is issuing the return/adjustment.

(34) DATE - Sales Representative enters date form signed.

(35) CREDIT FREIGHT - Check either YES or NO if the customer will receive a credit for freight.

(36) REASON FOR RETURN - In detail, list reason the unit is being retuned or an adjustment is being made.


Rev No.: 18


Forms

Chapter: 8

Section: AMS-007


Sales Adjustment Form (AMS-007)Figure 1

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Rev No.: 22

Date: 12/29/2016MATERIAL SERVICES PROCESURES MANUAL

Forms

Chapter: 8

Section: AMS-008


NOTIFICATION OF SUSPECTED NON-COMPLIANCE (AMS-008)

1. Notification of Suspected Non-Compliance Form

A. AMS-008 is used when AMES Material Services employees become aware of, or suspect, a non-compliance issue from the Material Services Procedures Manual to notify the Manager, Material Services.

B. AMS-008 Entry Instructions.

(1) DATE - Date of notification.

(2) TO - Name of Manager, Material Sales.

(3) FROM - Name of employee reporting the suspected non-compliance.

(4) DEPARTMENT - Department of reporting employee.

(5) DISCREPANCY - Provide a brief description of the non-compliance.

(6) CONTAINMENT/IMMEDIATE CORRECTION ACTION - Describe immediate action taken to correct the finding

OR

(7) HAVE SIMILAR PROCESSES/PARTS BEEN CONSIDERED FOR PREVENTIVE ACTION? - If yes, provide explanation.

(8) PREVENTATIVE AND/OR CORRECTION ACTION - Enter action taken or planned to prevent reoccurrence.

(9) EMPLOYEE SIGNATURE - Signature of reporting employee.

(10) EMPLOYEE NUMBER - Reporting employee number.

(11) DATE - Date of signature.

(12) MANAGER SIGNATURE - Signature of Manager, Material Sales.

(13) EMPLOYEE NUMBER - Employee number of Manager, Material Sales.

(14) DATE - Date of signature.

C. AMS-008 Retention

(1) The AMS-008 forms will be retained in the office of the Manager, Material Services, for one year.


Rev No.: 22


Forms

Chapter: 8

Section: AMS-008


Notification of Suspected Non-Compliance (AMS-008)Figure 1

Notification of Suspected Non-ComplianceAMS-008

29DEC2016

Date: To: Department:From:

Discrepancy: Provide brief description of nonconformity:

A. Containment/Immediate Correction Action: Enter immediate action taken to correct the finding.

B. Have similar processes/parts been considered for preventive action? If yes, explain: Yes No

D. Preventive and/or Correction Action: Enter action taken or planned to prevent recurrence.

Digital signatures are acceptable

Employee Signature: Employee Number: Date:

Manager Signature: Employee Number: Date:

En to correct n to correc

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Rev No.: 23


Forms

Chapter: 8

Section: AMS-010


PARTS/CANNIBALIZATION REQUEST FORAMES TEARDOWN AIRCRAFT (AMS-010)

1. AMES-010 Parts/Cannibalization Request

A. Entry procedures for AMS-010

REQUESTER COMPLETES

(1) DATE - Requester enter the date the request is initialed.

(2) REQUESTER - Enter the requester’s name and employee ID #.

(3) PART NUMBER - Enter the part number requested (the requester will validate the part is effective to the installation aircraft or next higher assembly [NHA]).

(4) PART NOMENCLATURE - Enter the part nomenclature.

(5) SERIAL NUMBER REQUESTED - Enter the serial number requested or “NSN” if the part is non serialized.

(6) TAIL # OR NHA PART #/SERIAL # - Enter the donor aircraft tail number or NHA part number/serial number.

(7) RELATIVE PART POSITION - Enter the relative position, body station on the aircraft on NHA.

(8) REQUEST APPROVED BY - Director Heavy Maintenance or designee will approve the request and forward to the donor aircraft owner/operator.

PRODUCTION COMPLETES

(9) Signature, date, and employee # verifying requested part was removed.

(10) Signature, date, and employee # verifying a Non-Routine item was generated in the work package for the Donor Aircraft/NHA removal including P/N, S/N, and position.

(11) Signature, date, and employee # verifying the information was entered in the work package component control sheet.

(12) Enter the Non-Routine number and signature, date, and employee #.

(13) Signature, date, and employee # verifying the R-121, Repairable Part Tag was attached to the item.

(14) Signature, date, and employee number of the person who delivered the part and the AMS-010 to Material Sales.

(15) Signature, date, and employee # verifying copy of the AMS-010 was placed in the donor aircraft work package.


Rev No.: 23


Forms

Chapter: 8

Section: AMS-010


Parts/Cannibalization Request for AMES Teardown Aircraft (AMS-010)Figure 1

PARTS/CANNIBALIZATION REQUESTFOR AMES TEARDOWN AIRCRAFT

Procedures for this form are in the Material Services Procedures Manual

AMS-01019JUN2017

Date:_____________________ Requestor:________________________________________________________

Part Number Requested: ____________________________ Part Nomenclature:______________________________

Serial Number Requested:___________________________ Tail # or NHA Part #/Serial #: _____________________

Relative Part Position: _______________________________________________________________________________

Request Approved By (AMES Director Heavy Maintenance.): ________________________________________________

PRODUCTIONSignature/Date/Employee #

Remove requested part listed above.

Generate a Non-Routine item in the work package for the Donor Aircraft/NHA removal including P/N, S/N and position.

Enter information in the work package component control sheet.

Enter the Non-Routine number:

Attach R-121, Repairable Part Tag to item

Enter signature, date, and employee number of the person who delivers the part, with this document, to Material Sales.

Obtain a completed copy of the AMS-010 form and place in the donor aircraft work package.

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Rev No.: 18


Forms

Chapter: 8

Section: ABX PU-08


SURPLUS MATERIAL TRANSFER FORM (SMT) (ABX PU-08)

1. General

A. Material Services Procedures

(1) Material Services sales and stores personnel will use this form for the purpose of obtaining part traceability from ABX for non-tagged parts.

(2) Material Services personnel will use this form for tracking the movement of non-inventory parts/materials.

(3) The SMT will be used by AMES for the transfer on non-inventory material from or to Material Services.

B. ABX Use:

(1) ABX will use this document for the transfer of parts or materials to Material Services that are not in the PMI computer system.

2. Completing the SMT:

A. Material Services will complete the form as follows (see Figure 1 on page 3):

(1) TRANSFER MATERIALS TO: Enter the company or department that the part(s)/material(s) is being transferred to.

(2) RECEIVED BY: Signature of the person receiving the part(s)/material(s), accepting any and all the material that is listed on the SMT.

(3) DATE: Enter the date the part(s)/material(s) are being transferred.

(4) QTY.: Enter the exact quantity and unit of measure for each line item.

(5) PART NUMBER: Enter the actual part number of the part/material being transferred.

(6) DESCRIPTION: Enter the exact description of the part/material.

(7) SERIAL NO.: If there is a serial number on the part/material being transferred, enter the exact number. Only one serial number will be added per line on the SMT.

(8) NEW, OHC, SVC, AR, SCP: Check the correct condition for the part/material:

(a) NEW - New

(b) OHC - Overhauled

(c) SVC - Serviceable

(d) AR - As Removed

(e) SCP - Scrap

(9) A/C TAIL #: If the part/material has been removed from a specific aircraft tail number or a specific engine, the tail number/engine serial number is entered.


Rev No.: 18


Forms

Chapter: 8

Section: ABX PU-08


(10) BATCH #: Enter the specific batch number from the PMI or Wings computer system.

(11) WORK ORDER OR OTHER: Enter the aircraft or component work order the part/material was removed from.

(12) SURPLUS LOCATION: Enter the specific bin location the part/material is stocked to.

(13) ORIGINATING STATION: Enter the specific department or company where the part/material is coming from.

(14) AUTHORIZED BY: Signature of the person authorizing to have the part/material moved.

(15) NAME PRINTED: Print name of the person authorizing to have the part/material moved.

(16) COMMENTS: Any additional information about the part(s)/material(s) being moved can be added here (ex. manufacturer of or market value of the part(s)/material(s).

(17) If the part or material is expendable and is in NEW condition, an authorized person will sign the Material Certification Statement.

(18) Name Printed: Print the name of the person who signed on (17).

B. The original top white copy goes to the originating person and department of the part(s)/material(s).

C. ABX personnel will complete the form in the same manner as Material Services.


Rev No.: 18


Forms

Chapter: 8

Section: ABX PU-08


Figure 1

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Documents

AMES MATERIAL SERVICES, INC. PROCEDURES … aviation industry in the UK. P. CASE - Coordinating Agency for Supplier Evaluation. Q. CATASTROPHIC ... MATERIAL SERVICES PROCEDURES MANUAL