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Amber Smith 8 Bartlow Gardens, Romford, Essex, RM5 3TX 07907023010 [email protected] 19/05/1993 __________________________________________________
Stormfront May 2013 - March 2016 Full Time Sales Assistant • Answering the telephones • Giving technical advise and problem solving over the
phone and in store • Dealing with transactions big and small • Processing finance applications • Giving refunds/Exchanges • Guide new staff members • Booking and cancelling lesson appointments • One to one lessons with customers • Maintaining cleanliness of shop floor and stock room • Booking in and out repairs, documenting issues and t
aking relevant photographs for the engineers. • Repairing products (taking apart iPhones for internal
inspection) • Frequently exchanging information with engineers at
head office • Ordering products for customers • Advising customer with technical help (iOS and OS X
systems) • Problem solving multiple technical issues with cus-
tomers products • Quickly but efficiently answering customers technical
queries over the phone • Advising customers products to suit there needs • Filing repair receipts and till receipts • Count stock from deliveries and place in the stock
room • Regular stock counts
Retail Store/Repair Centre
Page � Curriculum Vitae of Amber Smith1
Curriculum Vitae
NAME ADDRESS
TEL EMAIL
DATE OF BIRTH
Work Experience
COMPANY DATES
POSITION RESPONSIBILITIES
TYPE OF BUSINESS
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Barking and Dagenham College November 2012 (2 Weeks) •Designing leaflets, •Posters and slides for a presentation using Adobe Pho-toshop and Adobe InDesign. •Using specific formats ready to be sent to printers. •Running small errands (returning equipment, collecting print orders) •Taking photographs of college adverts in the local area to show the principal •Contacting clients for events •Phoning/Emailing clients to update contact details.
Couture Pour Homme (Suit hire store) January 2011 (6 Months) •Measuring men for suits •organising suits and outfits for whole wedding •parties. •Dealing with any customer sales enquires or needs. •Regularly changing shop window displays. •Opening up the store when the manager isn't •available •Cashing up at the end of the day. •Filing receipts from the till and card transactions
Woolworths June 2008 (2 Weeks) •Replenishing stock •Assisting cashiers. •Checking stock for customers. •Tagging clothing items with ticket prices. •Maintaining cleanliness of the shop floor •Adding security tags to higher priced items
Dave Nicholass/Muscle Merchants 2011 •Creating a company logo •Using specific colours chosen by the client with my de-signs •Creating website buttons •Creating unique Facebook and Twitter icons in the company style
Page � Curriculum Vitae of Amber Smith2
Work Placement/Short Term Work
COMPANY DATE
RESPONSIBILITIES
COMPANY DATE
RESPONSIBILITIES
COMPANY DATE
RESPONSIBILITIES
COMPANY DATE
RESPONSIBILITIES
_________________________________________________
2011 - 2013 Foundation Degree In Photography Barking and Dagenham College
2009-2011 National Diploma in Animation and Interactive Media Barking and Dagenham College
2003-2009 BTEC Graphics and Design, Science, English, Maths, Dance and Drama Bower Park School
2013-2016 Apple Sales, Apple product and Apple Ecosystem train-ing Apple
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I consider myself hard working, eager to learn and enjoy interacting with people. Equally happy working alone or as part of a team. _________________________________________________
•11 years self taught advanced knowledge of Adobe Photoshop, •Basic knowledge of Adobe Creative Suite, •Advanced knowledge of Mac and Pc, •Good knowledge of Microsoft Office •Customer service •Good phone manner •Flexible •Good time management •Teamwork I have a keen interest for Photography and Videography and Graphic Design. I also enjoy music, makeup and nail design. Keen on all things creative. Looking to expand on my teaching skills, currently privately tutoring on the use of new technology for the elderly and some teaching Adobe Photoshop.
Page � Curriculum Vitae of Amber Smith3
Education and Training
DATES QUALIFICATION AWARDED
INSTITUTION
DATES QUALIFICATION AWARDED
INSTITUTION
DATES G.C.S.E SUBJECTS
INSTITUTION
DATES COURSES ATTENDED
COMPANY
Personal Statement
Skills and Interests
SKILLS
INTERESTS
