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Alternative Programs Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation Carol Borner – Accenture Kelly Tepera, CRP – Altair Global Relocation

Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

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Page 1: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Alternative ProgramsAlternative ProgramsModerator:

Craig Mueller, CRP, GMS – TRC Global SolutionsPanel:

Nan Sheppard – Diversey, Inc.Susan Zandarski SGMS – Whirlpool

CorporationCarol Borner – Accenture

Kelly Tepera, CRP – Altair Global Relocation

Page 2: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Nan SheppardNan Sheppard

Diversey, IncDiversey, Inc

Page 3: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Diversey – Program SnapshotDiversey – Program Snapshot

To protect lives, preserve the Earth and transform our industry.  Our purpose is what drives us to deliver super solutions that help our customers protect their customers and their brands. It’s the inspiration for our innovations of complete solutions that combine chemistry, machines, utensils, dosing and dispensing, packaging and processes to optimize results while reducing waste, water and energy consumption and protecting workers. Living our purpose will result in a cleaner, healthier future.  

• 10,500 employees globally • 60 offices in 55 countries• Sales in 175 countries

Page 4: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Diversey – Program SnapshotDiversey – Program Snapshot

North American relocation programs•Average 20 “domestic” relocations annually •Split 50/50 new hires/current employees•3-tiered policy •Partner with a Relocation Management Company

 Global assignment program

•50 assignees predominantly non-US based •Anticipate headcount of 75 by yearend •Localization and cross border moves •In house except tax compliance

 1.75 internal staff

Page 5: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Diversey – Program Diversey – Program EnhancementsEnhancementsJuly 2008

•Pre-acceptance appraisal process •Increased cap for loss on sale•Increased quick sale bonus•Introduction of GBO for Tier 3•Repayment Agreement – increased to 2 years

 June 2009

•Supplemental assistance for “excessive loss” •“Destination Diversey”

Page 6: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Diversey – Interim Diversey – Interim EnhancementsEnhancementsLoss on Sale

•Increased eligibility for employees •Increased cap

•100% up to $40,ooo for employee sale•75% up to $30,000 for inventory home

•Standard cap of $20,000 for employee sale•Standard cap of $18,000 for inventory home

Home Sale Bonus•Increased eligibility for employees •Changed time parameters and amount of incentive

•5% of net sales price 0 – 60 days ($30K cap)•3% of net sales price 61 – 120 days ($20K cap)

•Standard cap of $5,000

Page 7: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Diversey – Destination Diversey – Destination DiverseyDiverseyObjective: Showcase Racine, Milwaukee and/or

North Chicago communities and Diversey amenities for prospective employees and their families. Destination Diversey focuses on education, community resources, real estate and quality of life.

FOR ALL INTERVIEWEES  Who: All candidates new to Southeastern Wisconsin (relocation approved or relocation assistance not provided)

When: On-site interview day What: Information packet How: Contact Nan Sheppard for packetCost: None  

Page 8: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Diversey – Destination Diversey – Destination DiverseyDiverseyFOR RELOCATION APPROVED OPEN POSITIONS

 Who: Candidates invited to Sturtevant to interview for position  When: On-site interview day  What: 2-3 hour general community overview and tour (usually Racine-county based)  How: Contact Nan Sheppard at least 48 hours prior to scheduled interview FOR RELOCATION APPROVED OPEN POSITIONS Who: Final candidate and spouse/partner  When: Final interview –or- concurrent with preparing offer of employment  What: 4-6 hour personalized community tour including select real estate visits and educational programs  How: Contact Nan Sheppard at least 48 hours prior to scheduled interview

Page 9: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Susan L Zandarski, SGMSSusan L Zandarski, SGMS

Whirlpool CorporationWhirlpool Corporation

Page 10: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Whirlpool – Program Whirlpool – Program SnapshotSnapshot

Every Home…Everywhere…with Pride, Passion and Performance

World’s leading manufacturer & marketer of major home appliances with

*annual sales of more than $18 billion in 2010*71,000 employees worldwide*67 manufacturing & technology research centers globally

Community partnerships- employees donating timeHabitat for Humanity – Whirlpool donates a refrigerator & stove to every Habitat home built in North America.

Page 11: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Whirlpool – Program Whirlpool – Program SnapshotSnapshot• Internal staff of two

• Out sourced program through HRO & RMC -Regions provide various support locally in-

house

• 350 – 500 domestic US moves annually

• 500+ Assignees globally

• Decentralized global program & policy administration •Currently trying to build alignment and global policy where possible

Page 12: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Whirlpool – Program Whirlpool – Program EnhancementsEnhancements• Centralized immigration internally

•Utilize third party immigration partner•Centralizing program internally allowed us to reduce the turnaround time and reduced challenges due to complex immigration issues

• In the process of moving HHG’s support back in-house (cost savings)

•Implemented aggressive marketing & incentives on the front end for GBO’s. Currently four homes in inventory.

Page 13: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Whirlpool – Program Whirlpool – Program EnhancementsEnhancements

• Partnering closer with Talent Acquisition & Talent Management

•Currently integrating finance within the global mobility processes

•Additional training & setting expectations for the business•No surprises & transparency

•Ongoing review of all policy components

Page 14: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Carol BornerCarol Borner

AccentureAccenture

Page 15: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Accenture At A GlanceAccenture At A Glance• Accenture is a global

management consulting, technology services and outsourcing company.

• We collaborate with clients to help them become high-performance businesses and governments.

• Our clients include 94 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500

• Net Revenues: US$21.55 billion for fiscal 2010

Page 16: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Accenture Global Mobility Accenture Global Mobility FactsFacts• In FY10, Accenture supported over

12,500 cross-border assignees

o Short term assignments, less than one year: 70%

o Long term assignments, greater than one year: 30%

• A complex, largely virtual, organization

o 211,000 employees in officesand operations in more than 200 cities in 53 countries around the world

Page 17: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Accenture Senior Leadership Accenture Senior Leadership ProgramProgramThe main components of the program:

• Improved senior executive experience

• Defined performance management

• Specific policy

• Centralized view of supply/demand

• Sponsorship

Page 18: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Accenture Senior Leadership Accenture Senior Leadership ProgramProgram

Purpose A program for senior executive leaders to further develop their leadership skills and/or expand Accenture’s footprint through a cross-border assignment.

Candidates Senior executives only

Length Up to five year assignment to enhance business and people development.

Requirements Assignees are expected to build relationships with local leadersClear objectives are established at the front end of each assignment

Selection Criteria

Leadership Development: Runway for growth / turn-potential / long term potential, proven business performance, proven leadership behaviors, aspiration for continued growth and contribution

Geographic Expansion: Strategic and/or high-growth markets, strong functional and/or industry capabilities of candidates, potential for market expansion with targeted investment

Page 19: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Kelly Tepera, CRPKelly Tepera, CRP

Altair Global RelocationAltair Global Relocation

Page 20: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Policy and Program ThemesPolicy and Program Themes

• Return to “Tier-ing”

• Employee Elections

• Increased RFP Activity

• Embrace Efficiencies

• Flex to Budget

Page 21: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Policy Points to PonderPolicy Points to Ponder

• Will you help me be a Renter?

•  My home won’t sell!

•  Separate policy for Canada, eh!

• How about going on Assignment from Texas to Minnesota?

Page 22: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Policy SolutionsPolicy Solutions• Employee Elections• Rental Subsidy Program as an Alternative to

Home Sale

• Rental Assistance Benefit Options

• Home Retention option instead of Home Sale

• Return to “Tier-ing”• Commuter Policy

• U.S. Domestic Temporary Assignments

• Separate Policy for Canada

Page 23: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Program Points to PonderProgram Points to Ponder

• What oversight and controls exist for relocation spend?

• When was the last time we RFP’d for Mobility Services?

• How is our relocation supplier storing PII?

• Our business unit can’t afford a full-blown relocation!

Page 24: Alternative Programs Moderator: Craig Mueller, CRP, GMS – TRC Global Solutions Panel: Nan Sheppard – Diversey, Inc. Susan Zandarski SGMS – Whirlpool Corporation

Program SolutionsProgram Solutions• Embrace Efficiencies• Utilization of B2B Spend Management

Software

• Increased RFP Activity• Procurement Review of Global or National

Contracts• Information Security and Privacy Assessment• Avoid Process Duplicity and Redundancy

• Flex to Budget• Point System• Menu-Driven with Boundaries• “Tier-ing” within the Benefit• Gross-up Methodology Differs by Tier