AL-NASHIR BANDALI 33 Ashton Road, Ashton Gate, Bristol, ENGLAND/BS3 2EG/Tel: +447894270290/ asbandali@gmail.com

Marketing Professional with more than 3+ years’ experience in Creative Industries, Customer Service, Entrepreneurial and International Marketing Environments. Experienced in Managing Relationships, Delivering Projects and Executing Ideas. Skills Profile Digital Marketing: Delivering concept to delivery of marketing activities & programmes.

Customer Service: Managing expectations on multiple projects to time-sensitive deadlines. Using Communication and teamwork to achieve targets and goals set out by management. Ability to manage multiple processes and client, colleague and partner relationships. Customer-centric attitude to problem solving and overcoming organisational challenges. Computer Literate in MS Office, Content Management Systems, Programs & Systems.

Jan 2014 – Apr 2014

HOME3 ASSISTANCE | MAPFRE ASISTENCIA, ENGLAND, Claims Agent Home3 Assistance is an Insurance provider specialising in “Home-Emergency” Cover; underwritten by Mapfre Asistencia in compliance with FCA Rules & Regulations.

Delivering excellent customer service by going above the call of duty to deliver the assistance in line with the policy holders’ individual needs and expectations of the service.

Averaging 30/40 Calls a day validating claims, deploying contractors against policy terms & conditions, achieving SLA targets and complying to FCA standards and legislations.

.Co-ordinating with colleagues from various departments and external business partners to solve customer claims, enquiries and feedback to a fair and professional standard.

Oct 2012 – Jan 2014

GROWTH MEDIA LTD, ENGLAND, Self Employed Web/Graphic Design Growth Media is an Integrated Marketing Agency specialising in delivering creative, targeted, and measurable Print & Digital campaigns across communications channels for “Local Businesses”.

Responsible for devising integrated marketing plans and strategies to increase customer footfall, registrations increasing brand awareness to targeted customer groups/niches.

Managing client and supplier relationships by planning, communicating and co-ordinating project deliverables to client expectations, budgets and deadlines.

Pro-actively nurturing and developing business relationships by attending networking events engaging prospects through digital channels and face to face meetings increasing sales and retaining customers through positive word of mouth and recommendation.

June 2011 – Oct 2012

BRISTOL DELI, ENGLAND, Proprietor/Owner A Local, Independent Sandwich shop specialising in combining the Doorstep Sandwich with Freshly Prepared, Restaurant Quality ingredients with an Indian Twist.

Formulating and implementing customer service touch-points to gather customer feedback, innovate product offerings and increase bottom line revenue growth organically.

Interpreting Insight gained from Microsoft Excel to measure business performance and trends in trade history, seasonality in trade and changes in customer tastes and preferences.

Managing daily preparation tasks and operations of the business as well as training, delegating and supervising non-core activities to employees and associates.

Sept 2010 – May 2011

CUSTOMER SERVICE MEASUREMENT LTD, ENGLAND, Marketing Executive B2B Research Agency specialising in providing Customer Analytics and Metrics and statistical analysis for SME's and Blue Chip organisations. (Walt Disney, Ordinance Survey, Pandora Jewellery)

Responsible for developing, executing and measuring the organisations integrated marketing strategy and multi-channel, lead nurturing/sales funnel programmes.

Creating, targeting and distributing content in the forms of Whitepapers, Articles, Posts & E-Mail copy to increase the organisations brand awareness and engage B2B prospects.

Accountable for monitoring results, effectiveness and ROI of Digital Marketing activities through web based analytics software, Microsoft Excel and CRM databases.

Aug 2009 – Aug 2008

MICRO FOCUS PLC, ENGLAND, Marketing Administrator FTSE 250 Blue Chip B2B organisation specialising in Mainframe Technology maintenance and the migration of business critical applications to cost effective, Java based solutions.

Liaising within inter departmental teams to plan and action internal and external communications programmes to meet the goals and objectives set out by Management.

Using organisational skills to coordinate and track logistics for corporate giveaways designed for tradeshows and conferences; negotiating the unit price with suppliers.

Providing administration and services including intranet updates, data entry, list management, raising purchase orders, invoicing and updating the corporate website.

Education 2006 – 2010

UNIVERSITY WEST OF ENGLAND, ENGLAND, BAhons. Marketing 2:1

2000 – 2004 COLSTONS COLLEGIETTE SCHOOL, ENGLAND,

A Levels’ : • Drama: B • Business Studies: D GCSEs’ : • Math: B • English: B • Science: B • Geography: B • French: C • Art: B • Drama: A

Languages Fluent : English Basic : Hindi/Gujrati/French/German

Technical Skills

Project Management, Negotiating, Content, Copywriting, SEO, PPC & Biddable Media, Social Media, Distribution, Wordpress, Opencart, Photoshop, Illustrator.

Extra-Curricular Activities

BRISTOL NEWS, ENGLAND, Facebook Page Founder & Editor A side project set up to provide the Bristol Public with an independent view of events and issues affecting Bristol and South West region of England.

BEDMINSTER TOWN TEAM, ENGLAND, BID Shadow Board Member As part of the Mary Portas Local Development Scheme, this was a voluntary position which involved engaging local independent traders and senior figures to help reduce and overcome crime and antisocial behaviour in order to increase trade into the area through the promotion of arts, culture and public consultations. One of its’ key successes was the Bedminster Bugs Art Trail.

Other

Clean DVLA Driving Licence

References For more information, please call: 07894270290 or contact: asbandali@gmail.com